LISTA DE CHEQUEO INTEGRADA
PROCESO A AUDITAR: ESTABLECIMIENTO Y MANTENCIÓN DEL SGI AUDITOR: RODRIGO ORTIZ AUDITORÍA PUNTO NORMA
RE#UISITO
NÚMERO DE FICHA: 35649 FECHA AUDITORÍA: AUDITORÍA: 25!!2"!6 CUMPLIMIENTO OBSER$ACIONE S NO BRECHA I
REQUISITOS GENERALES
4% 4%! 4%! 4%!
S& &'()&'*+,' -.&'*-/-(,.01 01 +0(&101 .& SGI
S& -.&'* -.&'*-/-/-( -(,' ,' (0'* (0'*+0 +0, ,' ' 01 01 +0( +0(&10 &1011 (0'* (0'*+, +,*, *,.01 .01 &*&+',7&'*&% S& &'()&'*+, .&/-'-.0 .0()7&'*,.0 & ,(,'(& .& SGI%
POLITICA INTEGRADA, MEJORA CONTINUA, COMPROMISO DE LA DIRECCIÓN
4%2 5%2 5%3 8%5%!
S& &1*,&(& .0()7&'*, , 0*-(, -'*&;+,.,
L, 0*-(, -'*&;+,., &1 (0=&+&'*& (0' , +&,-.,. .& , 4%2 5%2< 5%3< 0+;,'->,(-?': 0+;,'->,(-?': ',*)+,&>,< ',*)+,&>,< +-&1;01< +-&1;01< 7,;'-*).< 7,;'-*).< ,(*-@-.,.&1< ,(*-@-.,.&1< 8%5%! +0.)(*01< -7,(*01 ,7-&'*,&1< &*(%
L, 0*-(, -'*&;+,., -'()& )' (07+07-10 .& 7&0+, 4%2 5%2< 5%3< (0'*-'), (0'*-'), ,+, , +&@&'(-?' +&@&'(-?' .& +-&1;01 &'/&+7&.,.&1 &'/&+7&.,.&1 8%5%! +0/&1-0',&1< +&@&'(-?' .& , (0'*,7-',(-?'< ,)7&'*0 .& 1,*-1/,((-?' .& (-&'*&% 4%2 5%2< 5%3< L, 0*-(, &1 ,(0+.& , 01 0&*-@01 .& (,-.,.< 7&.-0 8%5%! ,7-&'*,&1 < .& 1&;)+-.,. 1,). 0(),(-0', % 4%2 5%2< 5%3< L, 0*-(, -'*&;+,., &1 (07)'-(,., 1& &@-.&'(-, )& 8%5%! &1 &'*&'.-., 0+ & &+10', .& , 0+;,'->,(-?'% 4%2 5%2< 5%3< L, 0*-(, -'*&;+,., 1& &'()&'*+, .-10'-& ,+, ,1 8%5%! ,+*&1 -'*&+&1,.,1% L, 0*-(, -'*&;+,., -'()& & (07+07-10 .& ()7-+ 4%2 5%2< 5%3< (0' , &;-1,(-?' @-;&'*& 0*+01 +&)-1-*01 1)1(+-*01 0+ 8%5%! , 0+;,'->,(-?'% 4%2 5%2< 5%3< L, 0*-( 0*-(, , -'*&;+ -'*&;+,., ,., &1 +&@-1, +&@-1,., ., &+-?.&+-?.-(,7 (,7&'* &'*& & ,+, ,+, 8%5%! ,1&;)+,+ )& &+*-'&'*& ,+0-,., , , 0+;,'->,(-?'%
!
NO HAY E$IDENCIAS #UE MUESTRE #UE EST ENTENDID
4%2 5%2< 5%3< E-1*& )' 7,'), -'*&;+,.0 &1 .0()7&'*,.0 ,+, & 8%5%! .&1,++00 .& SGI IDENTIFICACIÓN DEL PELIGRO, ASPECTOS AMBIENTALES, ENFOQUE AL CLIENTE, REQUISITOS CON E PRODUCTO, REVISIÓN DE LOS REQUISITOS.
4%3%! 5%2 %2%! %2%2
E-1*& )' +0(&.-7-&'*0 .0()7&'*,.0 ,+, , -.&'*-/-(,(-?' .& ,1&(*01 ,7-&'*,&1< &-;+01 +-&1;01 ,10(-,.01 , *+,,0< .& +0.)(*0 0 1&+@-(-0%
4%3%! 5%2 %2%! %2%2
S& -.&'*-/-(,'< &@,,' .0()7&'*,' 01 ,1&(*01 -.&'*-/-(,.01%
4%3%! 5%2 %2%! %2%2
S& &1*,&(&' 7*0.01 .& (0'*+0 ,10(-,.01 .& ,()&+.0 , 01 ,1&(*01 -.&'*-/-(,.01 &@,),.01% LAS MEDIDAS TOMADAS NO INCLUYEN TODO LOS PARMETROS D ESTE APARTADO
4%3%! 5%2 %2%! %2%2
L,1 7&.-.,1 *07,.,1 -'()&' 01 +&)-1-*01 .& -'1*,,(-?'< '&(&1-.,. .& (,,(-*,(-?'< (0'*+0 0&+,(-0', 0 *&('00;,1 ,+0-,.,1%
!
4%3%! 5%2 %2%! %2%2
S& .0()7&'*,' 01 +&)-1-*01 .& (-&'*&< -'()&'.0 ,1 (0'.-(-0'&1 .& &'*+&;, 01*&+-0+&1%
!
4%3%! 5%2 %2%! %2%2
S& .&/-'&' 01 +&)-1-*01 '0 &1&(-/-(,.01 0+ & (-&'*& &+0 +0-01 .& +0.)(*0 0 1&+@-(-0%
!
NO HAY E$IDENCIA
4%3%! 5%2 %2%! %2%2
S& .&/-'&' 01 +&)-1-*01 &;,&1 0 +&;,7&'*,+-01 .& +0.)(*01%
4%3%! 5%2 %2%! %2%2
E-1*& )', 7&*0.00;, ,+, .&*&+7-',+01 +&)-1-*01%
!
NO HAY E$IDENCIA
4%3%! 5%2 %2%! %2%2
S& ()7& (0' 01 +&)-1-*01 &1*,&(-.01%
4%3%! 5%2 %2%! %2%2
S& +&@-1,' ()7& (0' 01 +&)-1-*01 .& (-&'*&%
!
4%3%! 5%2 %2%! %2%2
E-1*& )', 7&*0.00;, ,+, ,1 70.-/-(,(-0'&1 .& 01 +&)-1-*01 (0'*+,*01%
!
NO HAY REGISTRO ASOCIADO NO HAY REGISTRO ASOCIADO
REQUISITOS LEGALES Y OTROS, ENFOQUE AL CLIENTE, REQUISITOS DEL PRODUCTO.
4%3%2 5%2 %2%!
E-1*& )' +0(&.-7-&'*0 .0()7&'*,.0 ,+, , -.&'*-/-(,(-?' ,-(,(-?' .& 01 +&)-1-*01 &;,&1< &' (),'*0 , 7,*&+-, ,7-&'*,< SSO< (,-.,. .& 01 +0.)(*01 0 1&+@-(-01%
4%3%2 5%2 %2%!
S& -.&'*-/-(,' *0.01 01 +&)-1-*01 @0)'*,+-01 ,.0*,.01 0+ , 0+;,'->,(-?'%
4%3%2 5%2 %2%!
L01 +&)-1-*01 -.&'*-/-(,.01 10' +&@-1,.01 ,(*),->,.01 00+*)',7&'*&%
"
NO SE TIENE REGISTRO
OBJETIVOS Y PROGRAMAS, OBJETIVOS DE CALIDAD, PLANIFICACIÓN DEL SGI Y MEJORA CONTINUA
4%3%3 5%4%! 5%4%2 8%5%!
L, 0+;,'->,(-?' &1*,&(& 7,'*-&'& 0&*-@01 .& (,-.,.< SSO< ,7-&'*,&1 ,(0+.& , , 0+;,'->,(-?' 1) 0*-(,%
4%3%3 5%4%! 5%4%2 8%5%!
L01 0&*-@01 1& =,' /-,.0 &' /)'(-0'&1 '-@&&1 ,.&(),.01 ,+, 7&0+,+ (0'*-'),7&'*& & SGI , 0+;,'->,(-?'%
"
4%3%3 5%4%! 5%4%2 8%5%!
L01 0&*-@01 10' 7&.-&1 ,10(-,.01 , )' -'.-(,.0+%
"
4%3%3 5%4%! 5%4%2 8%5%!
L01 0&*-@01 1& &'()&'*+,' .&1,++0,.01 &' ,'&1 .& ,(*-@-.,.&1 ,+, 1) ()7-7-&'*0%
4%3%3 5%4%! 5%4%2 8%5%!
S& &'()&'*+,' .&/-'-.01 01 +&()+101< /&(=,1 +&10'1,--.,.&1 ,+, ,1 ,(*-@-.,.&1 .& ,' .& 0&*-@01%
!
4%3%3 5%4%! 5%4%2 8%5%!
S& +&,->,' ,(*-@-.,.&1 .& 1&;)-7-&'*0 .& 01 0&*-@01 1&;' 0 ,'-/-(,.0%
!
NO SE ENCUENTRAN ESTABLECIDOS EN LOS NI$ELES DE LA ORGANIZACIÓN NO EISTE INDICADOR PAR EL CUMPLIMIENTO DE OBETI$OS
NO HAY E$IDENCIA DE LA PROGRAMACIÓN DE LOS OBETI$OS NO HAY REGISTOS DEL SEGUIMIENTO D LOS OBETI$OS
RECURSOS, FUNCIONES, RESPONSABILIDADES, COMPROMISO DE LA DIRECCIÓN, RESPONSABILIDA Y AUTORIDAD, REPRESENTANTE DE LA DIRECCIÓN, PROVISIÓN DE RECURSOS.
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
S& &'()&'*+,' .&/-'-.01 01 (,+;01 /)'(-0'&1 .& , 0+;,'->,(-?' &' 0+;,'-;+,7, )&1*01 .& *+,,01%
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
S& &'()&'*+,' .0()7&'*,.,1 ,1 +&10'1,--.,.&1 .& (,., )&1*0 .& *+,,0 +&/&+-.,1 , SGI%
2
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
S& &'()&'*+,' (07)'-(,.,1 ,1 +&10'1,--.,.&1 .& (,., )'0 .& 01 &7&,.01 .& , 0+;,'->,(-?'
!
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
S& &'()&'*+, .0()7&'*,., +&+&1&'*,'*& .& , .-+&((-?' %
"
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
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NO HAY REGISTRO DEL ORGANIGRAMA PERO SI DE LOS CARGOS DEFINIDOS
NO REGISTRO D LA COMUNICACIÓN DE LAS RESPONSABILID DES NO SE DOCUMENTA LA ASIGNACIÓN DE REPRESENTANT DE LA DIRECCIÓ
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
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!
SIN REGISTRO ASOCIADO
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
E-1*&' &@-.&'(-,1 .0()7&'*,.,1 .& ()7-7-&'*0 .& ,1 +&10'1,--.,.&1%
!
NO HAY E$IDENCIA
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
L, 0+;,'->,(-?' .-10'& .& 01 +&()+101 '&(&1,+-01 ,+, 7,'*&'&+ & SGI%
4%4%! 5%! 5%5%! 5%5%2 6%! 6%3
S& -.&'*-/-(, , -'/+,&1*+)(*)+, '&(&1,+-, ,+, , +&,->,(-?' .& 01 +0(&101< , +&,(-?' (0' , +&@&'(-?' .& +-&1;01 & -7,(*01 ,7-&'*,&1%
"
NO SE CUMPLE CON EL APARTADO
"
"
4%4%! 5%! E-1*&' ,'&1 0 +)*-',1 .& 7,'*&'-7-&'*0 +&@&'*-@0 5%5%! 5%5%2 ,+, (,., )'0 .& 01 &)-01% 6%! 6%3 4%4%! 5%! 5%5%! 5%5%2 E-1*&' +&;-1*+01 .& 01 7,'*&'-7-&'*01 +&,->,.01% 6%! 6%3 COMPETENCIA, FORMACIÓN Y TOMA DE CONCIENCIA 4%4%2 6%2%! 6%2%2 4%4%2 6%2%! 6%2%2 4%4%2 6%2%! 6%2%2
NO SE CUMPLE CON EL APARTADO NO SE CUMPLE CON EL APARTADO
S& &'()&'*+, .&/-'-., , (07&*&'(-, '&(&1,+-, ,+, (,., )&1*0 .& *+,,0 *&'-&'.0 &' ()&'*, , &.)(,(-?'< /0+7,(-?'< =,--.,.&1 &&+-&'(-, ,+0-,.,1%
"
E &+10', &1 (07&*&'*& ,+, , +&,->,(-?' .& 1)1 *+,,01%
!
E-1*& ,' .& /0+7,(-?' 0 .& 0;+0 .& (07&*&'(-,1%
!
"
NO SE CUMPLE CON EL APARTADO
"
NO SE CUMPLE CON EL APARTADO
"
NO SE CUMPLE CON EL APARTADO
4%4%2 6%2%! 6%2%2
E-1*& )', 7&*0.00;, .&/-'-., ,+, , *07, .& (0'(-&'(-, .& 01 &7&,.01 &' 7,*&+-, ,7-&'*,< .& 1&;)+-.,. 1,). 0(),(-0',< .& (,-.,. .& +0.)(*0 0 1&+@-(-0%
4%4%2 6%2%! 6%2%2
L01 &7&,.01 (0'0(&' ,1 (0'1&()&'(-,1 .& .&1@-,+1& .& 01 +0(&.-7-&'*01 &1&(-/-(,.01%
4%4%2 6%2%! 6%2%2
E-1*&' +&;-1*+01 .& ,' .& /0+7,(-?'< (07&*&'(-, .& (,., )&1*0< /-(=, .& &7&,.01 (&+*-/-(,.01 .& /0+7,(-?' 0 1-7-,+&1%
4%4%2 6%2%! 6%2%2
E-1*& &@-.&'(-, .0()7&'*,., .& ()7-7-&'*0 .& 01 +&)-1-*01 .& (07&*&'(-, ,+, (,., &7&,.0 .& , 0+;,'->,(-?'%
NO SE CUMPLE CON EL APARTADO SIN REGISTRO ASOCIADO SIN REGISTRO ASOCIADO
COMUNICACIÓN, PARTICIPACIÓN Y CONSULTA, COMUNICACIÓN INTERNA, COMUNICACIÓN CON E CLIENTE
4%4%3 5%5%3 %2%3
E-1*& )' +0(&.-7-&'*0 .0()7&'*,.0 &' & )& 1& .&/-', , 7&*0.00;, .& (07)'-(,(-?' -'*&+', &*&+',%
!
NO EISTE PROCEDIMIENTO
4%4%3 5%5%3 %2%3
L, 7&*0.00;, .& (07)'-(,(-?' &1 ,+0-,., , , 0+;,'->,(-?' (0' , -'/0+7,(-?' )& 1& *+,17-*&%
"
NO HAY METODOLOGIA
4%4%3 5%5%3 %2%3
S& *-&'& &@-.&'(-, .& 01 +0(&101 .& (07)'-(,(-?' &/-(,(&1 ,+, & (0++&(*0 .&1&7&0 .& SGI .& 01 +0(&101 &' ;&'&+,%
"
NO HAY REGISTRO
4%4%3 5%5%3 %2%3
E-1*& +&;-1*+0 .& , (07)'-(,(-0'&1 +&,->,.,1%
"
NO HAY REGISTRO
4%4%3 5%5%3 %2%3
L01 &7&,.01 =,' 1-.0 (0'1)*,.01 &' (),'*0 , 01 (,7-01 )& ,/&(*&' 1) SSO< 7,*&+-, ,7-&'*, +0(&101 .& +0.)(*0 0 1&+@-(-0%
"
NO HAY REGISTRO
4%4%3 5%5%3 %2%3
S& -'/0+7, 00+*)',7&'*& , 01 &7&,.01 10+& 1)1 +&+&1&'*,'*&1 01 +&+&1&'*,'*&1 .& ,*, .-+&((-?'%
!
NO HAY E$IDENCIA DE LA INFORMACION
2
SOLO SE MENCIONAN NO EISTE UN REGISTRO
!
NO HAY E$IDENCIA DE REGISTRO DE LA DISTRIBUCIÓN ETERNA
4%4%3 5%5%3 E-1*& )', (07)'-(,(-?' &/-(,> (0' & (-&'*&% %2%3 4%4%3 5%5%3 S& +&;-1*+,' 01 +&1)*,.01 .& 1,*-1/,((-?' )&,1 .& %2%3 (-&'*&% DOCUMENTACIÓN, REQUISITOS DE LA DOCUMENTACIÓN 4%4%4
4%2%! S& .0()7&'*, , .&1(+-(-?' .& 01 &&7&'*01 .& SGI
4%4%4
4%2%!
E-1*&' +0(&.-7-&'*01 .0()7&'*,.01 &-;-.01 0+ ,1 '0+7,1 '&(&1,+-01 ,+, & .&1,++00 .& SGI%
CONTROL DE DOCUMENTOS
4%4%5 4%2%3
E-1*& )' +0(&.-7-&'*0 .0()7&'*,.0 ,+, & (0'*+0 .& .0()7&'*01 %
4%4%5 4%2%3
L, .0()7&'*,(-?' &+*-'&'*&7&'*&%
4%4%5 4%2%3
E-1*& -.&'*-/-(,(-?' .& 01 (,7-01 &1*,.0 .& @&+1-?' @-;&'*& .& 01 .0()7&'*01< 1& &@-*, & )10 .& ,)&01 010&*01%
4%4%5
4%2%3
L01 .0()7&'*01 1& .-1*+-)&' (0++&(*,7&'*&%
4%4%5
4%2%3
L01 .0()7&'*01 1& 7,'*-&'&' &;-&1 & -.&'*-/-(,&1%
4%4%5 4%2%3
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,(*),->,.,
S& -.&'*-/-(,'< (0'*+0,' .-1*+-)&' ,.&(),.,7&'*& 01 .0()7&'*01 .& 0+-;&' &*&+'0%
CONTROL OPERACIONAL, REALIZACIÓN DEL PRODUCTO, DISEÑO Y DESARROLLO, COMPRAS VERIFICACIÓN PRODUCTOS COMPRADOS, ETC.
4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5
S& .0()7&'*,' 01 +0(&.-7-&'*01 ,+, 01 ,1&(*01 ,7-&'*,&1 .& 1&;)+-.,. 1,). 0(),(-0',%
S& +&,->, ;&1*-?' (0'/0+7& , , ',*)+,&>, .& , 0+;,'->,(-?' (0' 01 +&)-1-*01 &;,&1 ,-(,&1%
S& +&,->, (0'*+0 00+*)'0 .& ,1 ,(*-@-.,.&1 +&,(-0',.,1 (0' +-&1;01 (070+*,7-&'*0 ,7-&'*,%
E1 ,.&(),.0 & (0'*+0 0&+,(-0', , (,., ,1&(*0 1-;'-/-(,*-@0 -.&'*-/-(,.0%
S& &1*,&(&' 7,'*-&'&' +0(&.-7-&'*01 +&,(-0',.01 ,+, & .-1&0 .& +0(&101< -'1*,,(-0'&1< &)-01 +0(&.-7-&'*0 0&+,(-0',&1 ,+, +&.)(-+ +-&1;01 (0'*,7-',(-?' ,7-&'*,%
S& ,'-/-(, 01 +0(&101 .& +0.)((-?' *&'-&'.0 &' ()&'*, 01 +&)-1-*01 .& (-&'*&%
E-1*& ,'-/-(,(-?' ,+, (,., )'0 .& 01 .-1&01 0 .&1,++001%
S& -'()&' &*,,1 .& .-1&0< @&+-/-(,(-?' @,-.,(-?'%
2
NO SE TOMAN E CUENTA TODOS LOS PARAMETROS D SEGURIDAD
2
NO SE TOMAN E CUENTA TODOS LOS PARAMETROS D SEGURIDAD
"
NO SE CUMPLE CON EL APARTADO
4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5 4%4%6 %! %2%!%3%!% 3%2%3%3%3% 4%3%5%3%6 %3%%4%!% 4%2%4%3%5% !%5%2%5%5
2
FALTA MAYOR REGISTRO DE LAS RE$ISIONES
S& *-&'&' +&;-1*+01 .& ,1 +&@-1-0'&1 .& ,1 &*,,1 .& .-1&0%
!
SIN REGISTRO
E-1*&' +&;-1*+01 .& , @&+-/-(,(-?' .& 01 +&1)*,.01 .& .-1&0 .&1,++00%
L01 (+-*&+-01 .& ,(&*,(-?' ,+, , @&+-/-(,(-?' &1*K' .& ,()&+.0 , 01 &&7&'*01 .& &'*+,., .& .-1&0%
S& .&/-'&' (+-*&+-01 .& +&@-1-?' .& ,1 &*,,1 .& .-1&0%
S& .&/-'&' ,1 +&10'1,--.,.&1 ,+, & .-1&0 .&1,++00%
P,+, 01 .-1&01 1& =,' .&/-'-.0 01 &&7&'*01 .& &'*+,., +&)-1-*01< .-1&01 1-7-,+&1< &*(%J
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