INFORME GERENCIA A12.docx

2016 Distribuidora LAP

ACTIVIDAD 12

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[PLAN DE EVALUACIÓN DE DESEMPEÑO LABOAL! INFORME DE GERENCIA

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- Distribuidora LAP SAS

PLAN DE EVALUACIÓN DE DESEMPEÑO INFORME GERENCIAL

EMPRESA DISTRIBUIDORA LAP

NOMBRE DE LOS CONSULTORES MERLIS PA PAHOLA HOLA FONSECA F ONSECA NAV NAVARRO ARRO CARLOS ANDRES LOPEZ HENAO LEDYS ESTHER PATIÑO BARRIOS CARLOS JULIO TELLEZ OCAMPO

GRUPO N° 4

PRESENTADO A MAGDA MELISSA RODRIGUEZ CELIS

SERVICIO NACIONAL DE APRENDIZAJE (SENA) ESPECIALIZACIÓN TECNOLÓGICA EN GESTIÓN DEL TALENTO TALENTO HUMANO POR COMPETENCIAS  METODOLOG!A

2016

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INTRODUCCIÓN "# $# %# &# '# (# )# *# +#

OBJETI OBJE TIVO VO GE GENE NERA RAL L OBJET OB JETIVO IVOS S ES ESPE PECIF CIFIC ICOS OS PROCESO PROCE SO SOBRE SOBRE EL CUAL SE PRESENT PRESENTA A EL INFORME INFORME FASE SES S DEL DEL PRO PROCE CESO SO RESU RE SUL LTADOS LIMI LI MIT TACI CION ONES ES ACCIONE ACC IONES S A DES DESARR ARROLL OLLAR AR Y REC RECOME OMENDA NDACIO CIONES NES CON ONCL CLUS USIO IONE NES S ANE,OS

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OBJETIVO GENERAL

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OBJETIVOS ESPECIFICOS

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III! PROCESO SOBRE EL CUAL SE PRESENTA EL INFORME E- 70262n12 in./042 62 70262n1a 6/?02 -a6 /0i2n1a3i/n26 52 8n 4/52-/ 52 g261i aA626/0 52 92n1a6 J8ni/0 III#$#

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SEVICIO NACIONAL DE APENDI"A#E SENA SIS$EMA IN$E%ADO DE %ES$IÓN &OMA$O PE&IL OCUPACIONAL DE COMPE$ENCIA LABOAL No'br( d() *(r+) C)asi+,a,i-. d( o,u*a,io.(s do.d( s( Vendedores - Ventas no

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técnicas

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MERCADEO

C-di3o M(sa/ 60101

DESCRIPCION GENERAL

Desarrollan las actividades propias del proceso de la venta. Venden mercancías y servicios no tcnicos para clientes mayoristas! al detal! comerciantes! ind"striales y pro#esionales. Est$n empleados por empresas %"e prod"cen! distri&"yen o proveen &ienes y servicios. Código

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NORMAS SECTORIALES DE COMPETENCIA LABORAL QUE LO INTEGRAN Norma Setoria! de Com"ete#ia Labora!

rospectar clientes de ac"erdo con los sementos o&/etivo y estrateia de ventas. Monitorear al cliente de ac"erdo con metodoloías de eval"aci1n y se"imiento. Vender prod"ctos y servicios de ac"erdo con las necesidades del cliente y o&/etivos comerciales. Interact"ar con clientes de ac"erdo con s"s necesidades y con las políticas y estrateia de servicio de la orani2aci1n. Neociar prod"ctos o servicios de ac"erdo con o&/etivos estraticos. Facilitar el servicio a los clientes de ac"erdo con las políticas de la orani2aci1n OTRAS DENOMINACIONES

C-di3o 4 D(.o'i.a,i-.

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2 Vendedores- Asesores de !enta

COMPETENCIAS TRANS$ERSALES

3a&ilidades de com"nicaci1n 4ra&a/o en e%"ipo Resol"ci1n de pro&lemas Ra2onamiento crítico

Compromiso tico Capacidad de neociaci1n Este "er%i! ou"aio#a! %ue e!aborado "or&

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Ciudad &OGOT'

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E# !a 'eri%iaió# t(#ia "artii"aro# re"rese#ta#tes de& Nombre de !a orga#i)aió#

La orie#taió# metodo!ógia estu'o a argo de& Nombre de! metodó!ogo Ce#tro de *ormaió#

MERLIS PAHOLA FONSECA NAVARRO CARLOS ANDRES LOPEZ HENAO LEDYS ESTHER PATIÑO BARRIOS CARLOS JULIO TELLEZ OCAMPO E! "er%i! ou"aio#a! %ue a'a!ado e# e ! o#se+o e+euti'o de !a mesa setoria! o#%ormado "or re"rese#ta#tes de& Nombre de !a orga#i)aió# Nombre de i#tegra#te de Co#se+o o) (. () Co.s(9o Ciudad E+euti'o E9(,utio

5ENA

MAG6A ME7I55A

IN54R8C4ORA

6OGO49

S,#tesis ambio rea!i)ado

Co#tro! de Cambios

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E! "er%i! ou"aio#a! %ue a"robado "or e! Co#se+o Direti'o Naio#a! de! SENA media#te Ata No-

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VI! LIMITACIONES

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IV! 

ACCIONES A DESARROLLAR < RECOMENDACIONES

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VII!

CONCLUSIONES

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AUTODIAGNOSTICO NORMA7 210601010 FACILITAR EL SERVICIO A LOS CLIENTES INTERNOS  ETERNOS DE ACUERDO A LAS POLITICAS DE LA ORGANIZACIÓN DISTRIBUIDORA LAP SAS FECA7 NOMBRE DEL CANDIDATO7 AREA7 CARGO7 CUMPLE ITEM ENUNCIADO SI NO " C/n/32 -/6 70in3i7i/6 52 a12n3i
 F3& .' C&*..&+,

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RECOLECCION DE EVIDENCIAS LISTA DE CEUEO DISTRIBUIDORA LAP SAS FECA7 NOMBRE DEL CANDIDATO7 AREA7 CARGO7 EVIDENCIAS C/n/32 -a Mi6i 2n 3a6/ a.i04a1i9/> 2nn3i2-a> 52 -/ 3/n10a0i/ 7a62 a -a 6ig8i2n12 702g8n1a C/n/32 ;8 1i7/ 52 70/5831/6 /.0232 -a 247026a> 38á-26 6/n 686 7023i/6 : ;8 1i7/ 52 526382n1/6 62 4an2@an C/n/32 2- 70/1/3/-/ 52 a12n3i 6i 68 02678261a 26 n/> 5iga 38án1/ 1i247/ --29a -a?/0an5/ 7a0a -a 247026a Ha 2@203i5/ 3a0g/6 6i4i-a026 an120i/042n12> 6i 68 02678261a 26 n/> 7/0 .a9/0 2n8n3i2 2n -/6 38a-26 62 a 5262472=a5/ R2gi610a 1/5a6 -a6 a31i9i5a526 ;82 02a-ia a 5ia0i/ Ha 02a-ia5/ 26185i/6 a5i3i/na-26 a 68 118-/ 580an12 68 7204an2n3ia 2n -a 247026a> 2n 3a6/ a.i04a1i9/> .a9/0 2n8n3ia0 26185i/6 02a-ia5/6 OBSERVACIONES7

 F3& E8&'9&.,3

CUMPLE SI NO

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GLOSARIO

ANALISIS FUNCIONAL7 M1/5/ 52 38261i/na4i2n1/ : 52 2n./;82 ;82 7204i12 -a i52n1i.i3a3i 3/4/ 78n1/ 52 7a01i5a 7a0a 2n8n3ia0 : 3/002-a3i/na0 -a6 .8n3i/n26 ;82 52?2n 526a00/--a0 -a6 7206/na6 7a0a -/g0a0-/# AREA DE DESEMPEÑO7 S231/0 52 a31i9i5a5 70/5831i9a 52-i4i1a5/ 7/0 -a 4i64a na180a-2a 52 10a?a@/ 5/n52> 7/0 1an1/> 2- 3/n@8n1/ 52 .8n3i/n26 ;82 526a00/--an 686 10a?a@a5/026 1i2n2 3/4/ 70/7<6i1/ 3/4n 70/583i0 ?i2n26 / 6209i3i/6 52 6i4i-a0 26723i2# CLASIFICACION NACIONAL DE OCUPACIONES (C!N!O!)7 E6 -a /0gania3i a12n5i2n5/ a 5/6 30i120i/6 52 3-a6i.i3a3i 3/n ?a62 2n -/6 261án5a026 52 3a-i5a5 261a?-23i5/6 7/0 2- 6231/0 70/5831i9/# EVALUACION DE COMPETENCIA LABORAL7 E6 -a 52630i73i 27026a5a 425ian12 -/6 30i120i/6 52 5262472=/> 0ang/ 52 a7-i3a3i 3/n/3i4i2n1/6> 3/4702n6i/n26 262n3ia-26 : -a6 29i52n3ia6 02;820i5a6# OCUPACION7 C/n@8n1/ 52 78261/6 52 10a?a@/ 3/n .8n3i/n26 -a?/0a-26 a.in26> 38:/ 5262472=/ 02;8i202 3/47212n3ia6 3/48n26 7a0a /?12n20 -/6 0268-1a5/6 ;82 02;8i202 26i6124a 70/5831i9/# RANGO DE APLICACIÓN7 D2630i73i
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DOCUMENTOS DE REFEERENCIA MORALES> VALLEJO PEDRO> Las pruebas objetivas: normas, modalidades y cuestiones discutidas Ma50i5 Uni9206i5a5 P/n1i.i3ia C/4i--a6

117#873/4i--a6#267206/na-72120/10/65/3842n1/6 CHIAVENATO> I5a-?201/# A54ini610a3i Da9i5# C/47/01a4i2n1/ O0gania3i/na-# Un 2n./;82 P6i3/6/3i/- "+**# EVALUACIÓN DE DESEMPEÑO# Si6124á1i3a a7023ia3i SENA

INFORME GERENCIA A12.docx

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