T h e n e w A SA SA P M e t h o d o l o g y Overview of the new ASAP ASAP Methodology M ethodology for Implementation 7.x and ASAP Business Busines s Add-Ons Add-Ons
Jan Musil Director, Director, Global Project Management Office SAP Field Services
Raimar Hoeliner Program Delivery Manager, North America PMO SAP Field Services
3 8 Y EARS OF I N DUSTR DUSTRY Y EXPE EXPERTI RTI S E
TRADING INDUSTRIES CONSUMER INDUSTRIES
PROCESS MANUFACTURING SERVICES
FINANCIAL SERVICES
DISCRETE MANUFACTURING PUBLIC SERVICES
3 8 Y EARS OF I N DUSTR DUSTRY Y EXPE EXPERTI RTI S E
TRADING INDUSTRIES CONSUMER INDUSTRIES
PROCESS MANUFACTURING SERVICES
FINANCIAL SERVICES
DISCRETE MANUFACTURING PUBLIC SERVICES
P r e s e n t a t i o n Ob Ob j e c t i v e
Our objective is to provide overview of the new new,, refreshed refres hed and streamlined streamli ned ASAP implementation methodology, methodology, ASAP Business Add-ons, its use in delivery projects along with enabling tools like SAP Solution Manager and ARIS Platform. Topics covered in today’s session
What is ASAP, ASAP, why is it important for project projec t success
What changed changed - key improvem improvements ents
Use case for BPM
How to access and where to fine information for further study
Agenda
1. ASAP met methodolo hodology gy suppo supports rts BPM implem implementati entation on 2. Ke Key y AS ASAP AP im impro prove veme ment nts s 3. ASAP and BP BPM 4. How to acces access s ASA ASAP P and Add Additi ition onal al Informat Information ion
T o d a y ’s N e w Re a l i t y The context in w hich businesses operate today T o d a y ’s B u s i n e s s C h a l l e n g e s
Economic climate demands for a f a s t r e t u r n o n i n v e s t m e n t , often within the same year of the implementation
Business r e q u i r e m e n t s t e n d t o h a v e e a r l ie r e x p i r a t i o n dates due to the climate changes
C om p a n i e s m u s t s e e a c t f a s t a n d c l e a r l y
C u s t o m e r s ask for I m p l e m e n t a t i o n A c c e l e r a t i o n and Best Practices
Look for ways to maximize business value
Ask for V i s i b i l i t y on the progress of projects and want measurable results early
Express the need to g e t i t r i g h t f o r t h e f i r st t i m e
“Customers want s m a l l e r, f o c u s e d p r o j e c t s with fast ROI” (Henning Kagermann, preliminary result meeting 2009)
SA P Te c h n o l o g y p o r t f o l i o i s e n a b l i n g B e s t Pr a c t i c e s , Ow n Pr a c t i c e s , A n d B es t I n s i gh t S A P T e c h n o l o g y Po r t f o l i o (SAP NetWeaver + SAP BusinessObjects)
Business Process Business Composition Intelligence
Process Integration
Enterprise Information Management PROVIDE BEST INSIGHT
ENABLE OWN PRACTICES
Foundation & App lication Lifecycle Management
Technology to extend & integrate Best Practice Processes
SAP NetWeaver CE incl. BPM/BRM
SAP NetWeaver PI
…
ENABLE BEST PRACTICES
Technology to run and access best practice processes
SAP NetWeaver 7.0, incl. EHPs
SAP Solution Manager
SAP NetWeaver Identity Management
SAP NetWeaver Portal …
Technology to Analyze, Explore and Predict Business
SAP BusinessObjects Enterprise
SAP BusinessObjects Data Services
SAP NetWeaver MDM
SAP NetWeaver BW / BWA
…
Go ve r n a n c e M a n a g e m e n t Why do we need a new implement ation approach
T h e ne w m e t h o d ol o g y fo r t h e n ew r e a l it y ASAP 7 Description
AcceleratedSAP (ASAP) provides a proven, comprehensive, repeatable and rich implementation methodology to streamline projects.
ASAP covers implementations, upgrades, strategic studies and more.
Benefits
Reduced total cost of implementation through streamlined and modular implementation roadmap that provides content rich implementation accelerators, templates and guides Industry standard aligned project management process and guidelines – PMI PMBOK Achieve transparency of value delivery through consistent business case reflection Enables efficient project governance and quality management Efficient guidance for SOA, BPM and traditional implementation projects Drive combined Business Process and IT Architecture approach (E2E) Covers entire project life-cycle – from evaluation through delivery to post project solution mgmt and operations Delivers revised content in all traditional ASAP areas – Project management, SAP Solution Manager, organizational change management, training, blueprinting, realization, cutover planning and execution, and others
T h e N e w A SA P M e t h o d o l o g y s up p o r t i n g m u l t i p l e lifecycles and t arget user groups
Process Lifecycle
Application Lifecycle
• BPM Method • BPM Technology To Be De sig n
Process Owner
• Implementation Methodology • Aplication Management System
CIO
Project Lifecycle • Project standards aligned with PMI PMBOK • PM Tools
Project Manager
Value Lifecycle • Value Management • Value Tools
Business Unit Owner
Re f o c u s f or y o u r s u c c e s s
Yesterday
T o d a y w h e n u s in g t h e n e w A SA P f r a m e w o r k
Testing
Project Mgmt
Solution Mgmt
Value Mgmt
Enhanc ements
Config
Program & Change Mgmt
Business Process Mgmt
Shifting focus from project to program value
Agenda
1. ASAP methodology supports BPM implementation
2. Key ASAP improvements 3. ASAP and BPM 4. How to access ASAP and Additional Information
A SA P 7 Si g n i f i c a n t l y I m p r o v e s Qu a l i t y o f Co n t e n t Ov e r En t i r e De l i v e r y L i f e c y c l e Delivery Project Preparation
Blueprint
Realization
Run Final Preparation
Go-Live Support
New ASAP extends coverage to the entire value chain
Embedding Value Management, SOA, BPM, SAP Solution Manager, …
Significantly streamlined traditional ASAP content
Significantly revised content for areas like Blueprint, Testing, OCM, etc.
Run
A SA P A d d s Va l u e t o t h e I m p l e m e n t a t i o n What to do, and when to do it Why and how you should do it
Who participates
Subject area
Accelerators, samples, templates
Ex a m p l e 1 : St r e a m l i n e d Wo r k B r e a k d ow n St r u c t u r e i n A SA P Ro a d m a p
ASAP V3.10 – current release (2009)
WBS Structure
New ASAP Methodology v7
Phase
Phase
Deliverable group
Work stream Streamlined WBS
Deliverable
Sub-deliverable
Sub-deliverable
Activity Task Output
Deliverable
Ex a m p l e 2 : Pr o j e c t Qu a l i t y Ga t e s
Project Preparation
Project Preparation Phase Completed
Solution Validation
Solution Validation Compliancy Solution Validation Review
Solution Validation Phase Completed Customer Acceptance
Final preparation
Realization
Baseline Configuration of Realization Completed
Final Preparation Phase completed (Go live Readiness)
Final Configuration of Realization Completed (Solution Built)
Integration Tests of Realization Completed (Realization Completed)
Go Live Support
Project complete (Project Closure)
Ex a m p l e 3 : Co n s i s t e n t u s e o f SA P S o lu t i o n M a n a g er t h r o u g h ou t t h e s o lu t i o n l i fe c y c l e SAP Solution Manager in Implementation Project Preparation
Blueprint
Realization
Final Preparation
Go Live Support
Run
Provide initial planning and preparation for your SAP project
Document the business process requirements
Implement business and process requirements
Complete the preparation for Go-Live
Cutover to live productive operation & continuous support
Operate your SAP Solution
Project Definition
Define Business Blueprint
Configuration
End User Training & Documentation
Handover
End-User Support
Define System Landscape
Define Enhancements & Develop.
Development
Solution Directory
Change Management
Customizing Synchronization
Application Management
Testing
Business Process Operation
SAP Solution Manager – Supporting implementation features Project Administration Issue Tracking / Monitoring / Reporting Roadmaps
Custom Code/ Technical Operation
Technical Infrastructure Mgmt.
Ex a m p l e 4 : M o d u la r c o n t e n t d e l i v e r y t h r o u g h ASAP Busi ness Ad d-Ons KEY MESSAGE
ASAP Core does not contain solution or industry specific content; Business Add-on packages deliver this content ASAP Core with Add-ons defines specific project deliverables (e.g. WBS) ASAP Core – common project deliverables
ASAP Business Add-on – industry or solution focused
Phase
Sub-Deliverable
Work stream
Deliverable Sub-Deliverable
Deliverable
Scenario “Demand Planning”
Sub-Deliverable
Process 1 Process Step 1
Standard deliverables for entire delivery project lifecycle Streamlined – reduced complexity Emphasizes new and strategic areas, e.g. Integrated Service Delivery, Value Delivery, Modeling, SOA etc.
Includes standard SAP Service references Value-added accelerators, templates and samples Establishes “anchor” points for solution/industry/project type add-ons
Delivers solution or industry specific implementation content Can be switched on/off based on project needs Designed to support implementable steps/solutions Uses ASAP Core content as basis Clearly defined owner, delivery plan and maintenance strategy
Conc ept of Core ASAP and ASAP Business Add-Ons Example: HR – business implement ation cont ent
KEY MESSAGE
ASAP Business Add-on delivers industry or solution specific methodology and business content for implementation out of the box All ASAP Business Add-ons deliver methodology extensions, most deliver business content in SAP Solution Manager and SAP Enterprise Modeling by IDS Scheer Core ASAP – common project deliverables
ASAP Add-on – industry or solution focused
Phase
Sub-Deliverable
Work stream
Deliverable Sub-Deliverable
Deliverable
Scenario “Employee Performance Management”
Sub-Deliverable
Services
Services
Process: Flexible Performance Management Process Step: Create Corporate Goals
Business Content
DEMO
Agenda
1. ASAP methodology supports BPM implementation 2. Key ASAP improvements
3. ASAP and BPM – use case 4. How to access ASAP and Additional Information
Ph a s e 2 : De t a i l B u s i n e s s B l u e p r i n t
Purpose To create a body of work, know as Business Blueprint that
Identifies additional functional and technical requirements
Project Plan Update
Complete, documented and signed off
Completed and signed off Process Design
Business Process Hierarchy and Design
Completed and signed off Solution Design
Value Association on Process Level
Completed and signed off gap identification and resolution
Phase Quality Assessment
Solution Design
Gap Identification and Resolution
Organizational Change Management plans signed off
Solution Landscape and Architecture
Data Management Plans signed off
Training executed
Documents the TO-BE process models Describes the solution design
Obtains business sign-off on requirements and design Blueprinting is dedicated to support value delivery
Milestones & Key Decisions
Aligns business requirements to the SAP business model
Deliverables
Assessment of Organization and Business Process Changes
Confirmation of Implementation Date
B l u e p ri n t i n g – K e y De l i ve r a b l e s
Project Management Organization Change Management and Training
P r o j e c t K i c k o f f M e e t i n g
Phase Start Up
PM Plan, Schedule
Stakeholder Analysis
Phase Closure and Sign Off
Executing, Monitoring & Controlling
Change Impact Analysis
Training
Learning Needs Analysis
Training Project Plan
Learning Deployment Strategy
Data Management
Legacy Data Migration Plan
Data Quality Plan
Data Security Design
Business Process Management
Technical Solution Management
Integration Solution Management
Value Realization
Business Process Map
Technical and Integration Design Project IMG
General Settings and Master Data
Development Environment
Authorization Requirements and Design
Testing Strategy and Approach
Test Planning
Content Development
Project Team Level 2 Skills Dev
Legacy Data Archive
Business Requirements and Process Solution Design
Business Organizational Structure
Value Argumentation
Communications Plan
SOA/ Composition
User Role Concept
System Administration Procedures
Solution Gaps and Core Enhancements
Logical Data Models
Support Strategy and Procedures
SOA/Composition development Environment
B u s i n e s s B l u e p r i n t
B l u ep r i n t A p p r oa c h
SAP’s Blueprint Approach is based on the following proven methodologies Value Realization, which creates the framework for scope and delivery of expected benefits Business Process Management Methodology (BPMM), which provides the framework for process decomposition Agile Acceleration Techniques at SAP, that support the speed to market; they incorporate visualizations, iterative feedback loops and frequent control points
Value Realization •Value maps, drivers and enablers •Value based scope management •Industry Benchmarks •Value Audits
Business Process Management •BPMM •SOA •Field Service Modeling Handbook
Blueprint Quality Review
Acceleration Techniques •Solution Demo & Visualization •Best Practices and Preconfigured Solutions •Build Cycles •Value Prototyping
V a l u e M a n ag e m e n t Value Based Blueprinting Overview Vision
s e l b a r e v i l e D y e K
Process Optimization
Strategy Solution Transformation Roadmap and Landscape
Benefits / Business Case
Pain Point & Key Process Changes
Blueprinting
Requirements Analysis
Value Maps / KPI Definition
TO-BE Process Model
Gap Analysis & Solution Design Quality / Value Reviews *most critical deliverables only
s l o o T
y g o l o d o h t e M
VLM
Roadmap / BPM
SAP Enterprise Architecture Framework
CVR
Solution Composer
Enterprise Architecture
Solution Manager
ARIS
ASAP
B u s i n e s s Pr o c e s s M o d e l i n g in Context of Business Blueprint
Business Perspective Core Configuration: Solution with SAP Standard is possible.
1 Calibration
2
3 As-Is Analysis
4 To-Be Design
Solution Transformation
Blueprint
Solution Gaps &Core Enhancement: Solution needs to be enlarged by development. SOA/Composition: Solution can be enhanced by SOA elements. Third Party Solution Use of third party enhancements are applicable.
IT Perspective PLAN (BPM)
BUILD
B u s i n e s s Pr o c e s s M o d e l i n g Process Design Deliverables
B u s i n e s s Pr o c e s s M o d e l i n g Blueprint Approach and Key Deliverables Solution Manager Process Decomposition Organizational Structure Req. & Design doc
Blueprint Approach Guide*
Project
User Role Documen tation doc
Scope Key Decision Documents doc
Blueprint Approach
Business Scenario
Master Data Requirements doc
Business Area/ Process Workshop Guide Group
doc*
Business Process Business Process or Variant
Business process step
Activity/ Transaction
(Transaction e.g. VA01 )
(Data entry e.g. customer name)
Field Service Modeling Handbook V4 [new in 2009]* or refer to the Link: SAP Process Modeling Handbook, BPX, Community Wiki site*
Business Scenario Requirement and Design doc
Business Process Requirement and Design doc
Business Process List doc
Master Data Requirements doc
Business Process Flow diagram
Functional Specification documents (RICEFW)
Value Maps [new in 2009]
Technical Solution Doc (open)
A Blueprint is defined through a body of documents * Guideline documents to facilitate Blueprinting
B u s i n e s s Pr o c e s s M o d e l i n g Leveraging Predefined Content SAP Solution Maps SAP Solution Manager SOLAR01 Process Area Level 1 Main Process Level 2 SAP Solution
Process
Manager BPR
Client Master Data
Level 3 Client Master Data Account Opening Form
Account Opening Form
Relationship Manager
Account product requested
Account Management Application
Open new account
Retail Account
Relationship Manager
Account product requested
Account Management Application
Open new account
Retail Account
Activity
Account for new client opended
Account for existing client opened
Level 4 ARIS
Account for new client opended
Account for existing client opened
ARIS
Sc o p e D e f i n i t i o n
Pr o c e s s M o d e l i n g
I m p l e m e n t a t i o n A c c e l e ra t i o n Broader than Agile
Acceleration is based on sustainable assets and the re-usable content, as well as tools and technology that provide a structure for re-use
Acceleration can be accomplished through the elimination of unnecessary work steps within the implementation life cycle
Acceleration of implementation and lowering of overall cost can often best be realized through getting it right the first time, eliminating the need for rework and associated delays
Acceleration can be achieved through compression techniques such as parallelization of activities and new work shop approaches
“If your only tool is a hammer, then every problem begins to look like a nail.” Reduction of Friction Acceleration =
x Elimination of Re-Work
IP Re-Use x Parallelization
Smallest possible increments along a value based roadmap
M a j or A c c e l e r at i o n T e c h n i q ue s @ SAP Core Consulting IP Re-Use
Best Practices / Preconfigured solutions
Business Add Onss - Jump Start for Content and Solutions
Project Launch – Sprint Team
Solution Demo Approach
Early visualization of solution for configuration and solution enhancements through show and tell in Blueprinting
Iterative solution design process (workshop approach)
Iterative Build Cycles
Incremental build
Frequent Q-Gates
n-Time Boxed and inspected at every increment
Parallelization of Services
Scope is based on Areas of interest / pain points
Presales or Blueprint / n-Time Boxed Implementation Periods (4 weeks)
Lab environment to configure complementary to project specific Implementation Accelerations
s e u q i n h c e T y r a t n e m e l p m o C
Acceleration through ASAP 7 Business Add-ons
ASAP Business Add-on Implementation Content
ASAP Methodology (+ Business Add-on methodology extensions)
So l u t i o n De m o A p p r o a c h – A SA P 7
Iterative Approach to Process and Solution Design driven by process de-compositions Visualize, Engage, Stay Focused!
Visualize solution
Improve collaboration and mutual understanding
Mitigate risk to rework
Allow for incremental acceptance
Reference • Business Case and Value Drivers • Use predefined standards and content to illustrate end-to-end processes
Verify & Accept • Verify solution design • Drive Acceptance
Complement • Models • Solution Design
Visualize • Use sandbox to show and tell SAP standard key design elements • Visualization for Development objects Listen & Engage • Determine / capture business requirements and potential Gaps to Standard
A c c e l e r at i o n T e c h n i q u e s ar e b ui l t i n t o A SA P 7 .0 I m p l e m e n t a t i o n L i f e Cy c l e ( e x e m p l a r y )
0
I m p l e m e n t a t i o n A c c e l e r a t i o n T r ia g e Value based Roadmap & Approach Determination Best Practices Fit-Gap
Fr a m e w o r k o f A S A P p ha s e s
1
P ro j e c t L a u n c h S e r v i c e s Enable ASAP 7.0 and value delivery Prepare Project environment
1
2
3
IP Reuse Preconfigured Solutions / ASAP 7 Add-Ons Reference KM complementing ASAP accelerators, e.g. Benchmarking
2 S o lu t i o n D e m o A p p r o a c h Demo Environment to illustrate SAP Standard functionality Visualization of solution enhancements (iRise) Pa r a l l e l I n t e g r a t e d S er v i c e s Complementary service for areas of interest
2
3
3 Iterat ive Build Cycles Iterative build cycles based on Blueprint / product scope
DEMO
Agenda
1. ASAP methodology supports BPM implementation 2. Key ASAP improvements 3. ASAP and BPM
4. How to access ASAP and Additional Information
T h e N e w Dr i v er s L i c e n s e . ..t o w o r k i n t h e “ Re a l w o r l d B P M i n a n SA P En v i r o n m e n t ”
S K ILL S A N D R E S O U R CE S
M ETH O D O LO G Y
M in d se t
A SA P M e t h o d o l o g y a n d A SA P Bu s i n e ss ad d - o n s
SA P So l u t i o n M a n a g e r, B PM Te c h n o l o g y ( Bu s in e s s t o M o d e l a n d M o d e l in g t o Execution)
TO O LS
G O V ER N A N CE M A N A G EM E N T
T R A I N IN G
C O M M U N IT Y
L in k b e t w e e n B u s in e s s G o v e r n a n c e , Pr o c e ss G o v e r n a n c e a n d IT Governance
Tr a i n e d , c e r t i f i e d a n d e x p e r i e n c e d , Pr o j e c t M a n a g e r, B PX A s so c i a t e a n d P r o f e s si o n a l SA P U A B P M a n d EA C u r r i c u l u m SDN/BPX Community
http://www.sdn.sap.com/irj/bpx/asap
http://www.sdn.sap.com/irj/bpx http://www.sdn.sap.com/irj/bpx/bpm
SAP Modeling Handbook BPM Use Cases
A c c e s s A SA P M e t h o d o l o g y o n SA P Se r v i c e M a r k e t p l a c e https://service.sap.com/asap
L e a r n m o r e a b o u t A S A P o n B PX Co m m u n i t y s i t e http://www.sdn.sap.com/irj/bpx/asap
L ea r n m o r e f r om M o de l i ng H a nd bo ok h t t p : //w i k i . s d n . s a p .c o m /w i k i / d i s p l a y /M o d H a n d b o o k /S A P+ M o d e l i n g + H a n d b o o k + +Modeling+Standards
Si g n -u p f o r B PM We b i n a r s e r i e s t o l e a r n m o r e
https://
T h a n k y o u!
