Week 2: Use Cases in Finance, Procurement, and Project Management Management
Unit 1: Account Acco unts s Receiva ceivable ble
Acc Ac c o u n t s Recei Rec eivab vab l e Time-intensive tasks in accounts receivable Incoming Payments Payments
ERP
AR Acc A cc oun tant tan t Joanne
Result
Customer payments for invoices
ERP statement generation & clearing
Manual processing: clarification, matching, and posting
Cumbersome & timeconsuming manual processing
? Missing info Lump sum Discounts Exchange Customer call Example in Figures 100 payments received from customers
30 payments posted by system (full match of amount, invoice no., name)
70 payments to be cleared manually
100%
30%
70%
Aut omati om ati on rat e: 30% Manual rate: 70%
Acc Ac c o u n t s Recei Rec eivab vab l e Next level of automation with SAP Cash Application and SAP CoPilot natural language interactio n Payments
Bank Statements
SAP CoPilot
Lockbox
SAP Cash Cash App licatio n Intelligent automation:
SAP S/4HANA
Cloud PDF
EDI
PDF
Scanned Documents
Line Item Clearing Posting on Account Payment Advice Extraction SAP Leonardo Leonardo Machine Learning Learning SAP Cloud Cloud Platfor m
Payment Advices
Acc Ac c o u n t s Recei Rec eivab vab l e Current natural language interaction skills for time-intensive tasks in accounts receivable SAP Fiori App & Sk ill il l
Show me collection worklist for collection specialist Show me collection worklist for specialist Show me collection worklist for specialist name Show me collection worklist items Show me receivables for customer Process Show me receivables Receivables Show me open receivables Show me correspondence history for customer … Display Show me communication history Corresponde Show me correspondence history for last year nce History Show me correspondence history Query: Show me payment advice for customer ACME and company code 0001 Manage Show me payment advice Payment Read: Advices Show me payment advice 04123456789 Create: Create payment advice Process Collections Worklist
Desktop
Mobile
Example sentences sentences / dialog f lows
Acc Ac c o un ts Recei vabl vab l e SAP Cash Application process
Bank statements/ Lockbox
Automatic clearing clearing (rules)
1
Payment advice
Payment advice processing
AR accountant accountant confirms proposal
Standard clearing rules
2
Cleared payment Manual clearing
Automatic clearing clearing
Invoices
Exceptions
AR accountant accountant confirms proposal
Acc Ac c o un ts Recei vabl vab l e
1
Payment advice processing with SAP Leonardo Machine Learning Identify payment information
Extract Extract information in the application Header information, table entries, currencies, amounts
Computer vision + machine learning
Acc Ac c o un ts Recei vabl vab l e
2
Automatic clearing with with SAP Leonardo Machine Machine Learning
Historical Information as Input ▪
▪
Optimal Model
Electronic bank statements Note contains exact reference number
Accounting documents
▪
Payment advices
▪
Customer master data
▪
Bank master data
▪
House banks
▪
Payer bank account information
▪
Training
Clearing data for electronic bank statement line items
yes
no Invoice due since
< 71 days
Automatically select and arrange decision criteria and values Currently supporting 48 matching criteria and growing
>= 71 days
Acc Ac c o un ts Recei vabl vab l e
2
How to implement automatic clearing with SAP Leonardo Machine Learning SAP S/4HANA
SAP Cash Application
Cloud
Training process
Cloud
Historical clearing documents
Machine-learning training
Open bank statement items plus receivables
Inference and clearing process
Run invoice-matching service Matching proposals Matches autocleared, proposals viewed over SAP Fiori apps
Acc Ac c o u nt s Recei Rec eivab vab l e Demo
Acc Ac c o u n t s Recei Rec eivab vab l e SAP Cash Application business benefits
CFO and COO ▪
▪
▪
Improve days sales outstanding (DSO) key performance indicator (KPI) Adopt machine-learning – machine-learning – Innovation Reduce the cost of finance
Head Head of Shared Servi Servi ces ▪
▪
Enhance team efficiency Scale self-services with increasing customer volume
AR Manager Man ager ▪
Minimize manual exception handling to reduce costs and refocus your experts on highvalue tasks
Acc Ac c o un t s Recei Rec eivab vab l e SAP Cash Application roadmap
Automatic Clearing Cleared Payment Manual Clearing Import Bank Statements
Merge Bank Statements
Payment Classification Planned
Import Lockbox Files
Import Payment Advices
Item Matching
Handle Differences Planned
Accountant confirms proposal (configurable) Example: Payment difference is too high Future Services
Payment Advice Extraction
Dispute Proposal Service (Future)
Dispute Case
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