SOP-11 (Cominication Internal - External)

STANDARD OPERATING PROCEDURES FOR I NTERNAL & EXTERNAL COMMUNICATION

QUALITY PROCEDURE

COMMUNICATION INTERNAL & EXTERNAL

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DISTRIBUTION LIST Copy No.

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Issued to (Desi!"tio!#

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AMENDMENT S$EET

Re%isio! No.

O'(e!: M R

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Issue No.

P"e No

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N"tue o' Ae!de!t

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*. Pupose

T#e u!ose o2 t#)s !oce+u!e )s to !o)+e a s,stem a(+ )(st!uct)o(s3 a(+ to ass)-( !eso(s))4)t)es 2o! )(te!(a45 e6te!(a4 commu()cat)o( !e-a!+)(- 7ua4)t, ma(a-eme(t s,stem. +. S,ope

T#)s !oce+u!e a4)es to )(te!(a4 commu()cat)o( o2: • Ma(a-eme(t S,stem Po4)c, Oe!at)o(a4 P!oce+u!es • Pe!2o!ma(ce o2 t#e S,stem • Su--est)o(s a(+ 2ee+ac8 2!om e!so((e4. • La's Ru4es & Re-u4at)o(. • I-I!te!" II- E/te!" 0. Respo!si)iities M.R )s !eso(s)4e 2o! e(su!)(- )m4eme(tat)o( o2 t#e )(te!(a45 e6te!(a4 commu()cat)o( s,stem a(+ 2o! coo!+)(at)(- !e4ate+ act))t)es. 1. Po,edues Cou!i,"tio! C2"!!es T#e c#a((e4s 2o! )(te!(a45 e6te!(a4 commu()cat)o( )(c4u+e: Meet)(-s • T!a)()(- sess)o(s • Poste!s5 D)s4a, 9oa!+s • Comute! Net'o!8 • • Su--est)o( 2o!ms I(te!(a4 O22)ce Memos • Lette!s. • Te4e#o(e • Fa6 • • Ema)4 Step I.

O'(e!: M R

Cou!i,"tio! o' M"!"ee!t Syste Poi,y Ma(a-eme(t S,stem Po4)c, )s +ocume(te+ )( t#e S,stem Ma(ua4 a(+ )s )(te!(a44, commu()cate+ to t#e em4o,ees t#!ou-# oste! +)s4a,s a(+ o!)e(tat)o( sess)o(s. Ma(a-eme(t S,stem Po4)c, )s a co(t!o44e+ +ocume(t a(+ a(, !e)s)o(s o2 t#e o4)c, )s commu()cate+ t#!ou-# +ocume(t c#a(-e !e7uest 2o!m.

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Step II.

Cou!i,"tio! o' Syste Po,edues S,stem P!oce+u!es a!e co(t!o44e+ +ocume(ts a(+ 4atest )ssues o2 !oce+u!es a!e commu()cate+ to a44 e!so(s )( co(t!o44e+ +)st!)ut)o( 4)st. T#e s,stem !oce+u!es a!e commu()cate+ t#!ou-# t!a)()(- sess)o(s. T#e S,stem P!oce+u!es ma, a4so e comute!)*e+ a(+ ma+e aa)4a4e o( )(te!(a4 comute! (et'o!8.

Step III.

Cou!i,"tio! o' M"!"ee!t Syste Pe'o"!,e Pe!2o!ma(ce o2 Ma(a-eme(t S,stem )s !eo!te+ )( Ma(a-eme(t S,stem Au+)t !eo!t. T#)s !eo!t )s !ese(te+ )( t#e ma(a-eme(t !e)e' meet)(-s. I( a++)t)o(3 t#e status o2 CPAR
Step I3.

Suestio!s & 4eed)",5 'o Peso!!e Pe!so((e4 at a44 4ee4s a!e e(cou!a-e+ to !eo!t !o4ems !e4ate+ to Ma(a-eme(t S,stem3 a(+ o22e! su--est)o(s o( #o' to )m!oe e!2o!ma(ce. T#e, ma, commu()cate t#ese !o4ems o! su--est)o( to t#e)! co(ce!(e+ +ea!tme(ta4 #ea+s t#!ou-# su--est)o( 2o!ms. RELATED DOCUMENTS 

  

O'(e!: M R

P!oce+u!e 2o! Co(t!o4 o2 Docume(ts a(+ Reco!+s P!oce+u!e 2o! Im!oeme(t I(te! O22)ce Memo Lette!s !eco!+.

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SOP-11 (Cominication Internal - External)

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