Final Assignment _BBPB2103 Pengurusan Sumber Manusia

BBPB2103

FACULT FACULTY Y OF SCIENCE & TECHNOLOGY TECHNOL OGY

SEMESTER : SEPTEMBER 2016

KOD KURSUS : BBPB 2103

TAJUK KURSUS : PENGURUSAN SUMBER MANUSIA

NO. MATRIKULASI MATRIKULASI

:

77102111137001

NO. KAD PENGNEALAN

:

77102111137

NO. TELEFON

:

01!"66# 2!!7

E"MEL

:

$%%'()*+,.-+.,/

PUSAT PEMBELAJARAN

:

SHAH ALAM LEARNING CENTRE

BBPB2103

KANDUNGAN ISI KANDUNGAN

MUKA SURAT

1.0

PENGENALAN

2

2.0

LATARBELAKANG SYARIKAT

2-5

3.0

MASALAH-MASALAH SYARIKAT

5-7

4.0

PENILAIAN KEUPAYAAN SYARIKAT FUNGSI-FUNGSI PENGURUSAN SUMBER  MANUSIA

5.0

RINGKASAN

11

6.0

APPENDIK

12

1

7 - 10

BBPB2103

1.0

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3.0

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Se+'$/ "$n'#$#' ,$n &e#$" $+$! e') #!($* #e%e#+'n,$ +'($ &)e* )$"' ($"'/$($ %$#$)$* #$%$$($ '$n,$ e') $+$!/!n &e#$". Ke&'$#$$n %$#$)$* 'n' $$n +'%&!) ($"'/$($ #'$/ &'""$#' ($"' /en!"!#$n $+$#$n $+$!/!n ($"'/$($ /ee"$ '+! #en('"'. M$#$)$* 'n'  &)e* ('#e)e#$'$n (en$n &$' #e'"$n,$ %$#'n-%$#'n %e%$*$%' ($n %ene+$*!' +$n!n$9$& ($n +!$# %$#'n-%$#'n #e&$$' /ee"$ $+$! %$'$n. Pe"$+$$n %$#$)$* %e"!! e/$($ #!$+! e$($$n #'+!$#' $+$! /en$)$%$n ,$n &)e* %e%&e"' e#$n e/$($ e+'($#e'%&$n$n #e#e"$n 'n('?'(! ($"' $#/e e%#' /e%''"$n +'n($$n ($n $($$)$n,$ '<'$) ;%/+n G$))$9$, C ;!"n,e" 2005. Se&$$' #e&!$* #,$"'$+ ,$n 'n'n %$! ($n &e"($,$ #$'n ($)$% 'n(!#+"' /e"*'(%$+$n  /en*$n+$"$n ($n )'#+' ee$/$n ($n e%$*'"$n ($)$% %en!"!#$n *$) e*9$) e"$ $%$+)$* (' /e")!$n ('#$%/'n %e%/!n,$' /en$)$%$n ($)$% &'($n ,$n ('+e"$!' #$n$+)$* /en+'n. A/$ ,$n %en$(' %$#$)$* e/$($ #,$"'$+ 'n' $($)$* /en$%&')$n Pen!"!# =/e"$#' K$n$n &$"! ,$n +'($ %e%/!n,$' /en$)$%$n ($)$% &'($n  /e"*'(%$+$n /en*$n+$"$n ($n )'#+'. Se&e)!% %en,e"+$' #,$"'$+ 'n' &e)'$! $($)$* #e&$$' +'%&$)$n /en!"!# /ene)!$"$n (' #e&!$* #,$"'$+ %e%&!$+ /e"$)$+$n e)e+"'  ($n e)e+"n' ($n e"$-e"$ &e)'$! *$n,$ +e"+!%/! e/$($ /"#e# /e%&!$+$n /"(!  #$*$$. Pen'#'$n $9$+$n +e"#e&!+ ('#e&$&$n &e)'$! %e"!/$$n en$)$n )$%$ Pen$"$* U"!#$n '$'+! En. A%"$n &'n A&(!))$* #e%$#$ (' K)e ($*!)! ($n $9$+$n 'n' (''#' ('#e&$&$n )e* /e$9$' )$%$ +e)$* &e"/enen. A/$&')$ #e"$n /en!"!# +'($  5

BBPB2103

%e%/!n,$' /en$)$%$n ($n /ene+$*!$n '$n,$ $$n %en,e&$&$n e#!$"$n ($)$% %e%&!$+ #e&$"$n e/!+!#$n ($n +'n($$n 'n' $$n %e"!'$n #,$"'$+ $+$! "$n'#$#'. Se&$&-#e&$& )$'n /!)$ $($)$* /ee"$ &e"$#$ +'($ #e)e#$ !n+! &ee"$ ($n +e"+e$n (en$n %$#$)$* +e"#e&!+. B$' %en$+$#' %$#$)$* 'n' #e&$$' /en!"!# &$"! &e)'$! /e")!  &e"#'$/ /#'+' ($n &e"e'n'n$n !n+! &e")$$" ($n %ene"'%$ /en($/$+ "$n &$9$*$n. D' #$%/'n '+! &e)'$! !$ /e")! &e"$!) ($n &e"#'$/ "$#'n$) ($)$% %e%&!$+ #e&$"$n e/!+!#$n &e"$'+$n e"$. Den$n #'$/ #e/e"+' 'n' /ee"$ $$n %en*"%$+' ($n &)e*  &e"e"$#$%$ (en$n &e)'$!. M$#$)$* ,$n e(!$ &e")$! ($)$% #,$"'$+ 'n' $($)$* /ee"$ ,$n +'($ &$!# ('&e"'$n en$'$n /$n$+ ($n $' ,$n +'n' #e($n$n /ee"$ ,$n &$' ($n "$'n +'($ ('n$'$n /$n$+ ($n $' ('n$'$n *$n,$ #e(''+. I#! #e/e"+' 'n' &'$#$n,$ &e"$'+$n  /ee"$ #!$ %e%&(e $+$! %en$%/! &# $+$! %$'$n &e")e&'*$n. ="$n #e/e"+' 'n' #$n!/ %e)$!$n $/$ #$*$$ !n+! e/en+'n$n ('"' #en('"' +$n/$ %e"$#$ &e"#$)$* (' $+$# e#')$/$n $+$! e#$)$*$n ,$n (')$!$n. Se%e%$nn,$ %$'$n $$n )e&'* %e%/e"$,$' "$n #e/e"+' 'n' ($n $$n %en$('  favouritism (' #,$"'$+ +e"#e&!+ 9$)$!/!n e"$ ,$n (')$!$nn,$ +'($ #e&e"$/$. Pee"$ #e/e"+' 'n' &)e* ('$+$$n +'($ /$n($' %e%&!$+ e"$ (en$n &$' ($n #e)$)! %en,!"!* "$n )$'n %en,'$/$n e"$n,$ ($n &e")$n (en$n %en$+$$n &$*$9$ e"$-e"$ +e"#e&!+ ('$ ,$n )$!$n. S'$/ %$'$n ,$n &e"$+ #e&e)$* ($)$% %e%&!$+ /en')$'$n /"e#+$#' ($n e/!+!#$n en$'$n /$n$+ ($n $' &$' #e#e"$n /ee"$ &)e* %en'%&!)$n "$#$ +'($ /!$# *$+' ('$)$n$n /ee"$. =)e* ,$n (e%''$n e/!+!#$n en$'$n /$n$+ ($n $' #e#e"$n /ee"$ '$n,$ /e")!)$* ('n')$' (en$n $(') &e"($#$"$n e/$($ /en$/$'$n ($n #!%&$n$n ,$n ('&e"'$n e/$($ #,$"'$+ &!$n &e"($#$"$n e/$($ "$n /')'*$n %$'$n #e/e"+' /$n($' %en$%/! ($n %e%&(e. Se'"$n,$ *$) #e&e'n' %$#'* &e")$! '$n,$ &)e* %en,e&$&$n /ee"$ %e"$#$ +'($ ('*$"$' $+$# #!%&$n$n ,$n ('&e"'$n e/$($ #,$"'$+ ($n &e"e%!n'n$n &e"+'n($ !n+! %en$"' e"$ )$'n ,$n )e&'*  &$!#. Se'"$n,$ %e"e$ %$#'* e$) &ee"$ ('#'n' )e&'* )$%$ /e)!$n en$'$n /$n$+ ($n $' ,$n +'n' $$ #!$" ('/e")e*'. B$' %en,e)e#$'$n %$#$)$* #e/e"+' 'n' /'*$ %$'$n ($n /$#!$n /en!"!#$n #!%&e" %$n!#'$ /e")! %e%&!$+ /en')$'$n /"e#+$#' &e"($#$"$n e/$($ /en$/$'$n ,$n ('+!n!$n ($n (')$!$n )e* #e+'$/ /ee"$. Pen')$'$n )$'n #e/e"+' ('#/)'n ($n #!%&$n$n 'n('?'(! e/$($ #,$"'$+ #e/e"+' %en'n$+$n !$)$n ($n %ene$)$n 6

BBPB2103

 /e)$n$n !n+! %en!n$$n /e"*'(%$+$n #,$"'$+ ($)$% /e"n'$$$n !$ /e")! ('$%&') '"$. S'$/ #!$ %e%&(e ($n %en$%/! (' ($)$% "$n'#$#' /e")! ('&en(!n  &$' %ene)$$n &e")$!n,$ e"!'$n ($n #$)$* !n$ !$#$ ($)$% #,$"'$+.

8.0

P-'(%(%' K-+%/%%' P%5+4%'

Pen!"!#$n #!%&e" %$n!#'$ %e"!! e/$($ $%$)$n ($#$" ($n #'#+e% ,$n %e%/en$"!*' +'n$*)$! #'$/ ($n  /en!"!#$n

/"e#+$#' /ee"$. An+$"$

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/e"$n$n$n #!%&e" %$n!#'$ %en$"' /ee"$ ,$n &e"e)$,$$n /e"e"!+$n %e%')'* /ee"$ /e%')'*$n %en$$" /ee"$ &$$'%$n$ !n+! %e)$#$n$$n e"$ ($n %en,e('$$n %e"e$ !n+! %$#$ (e/$n )$+'*$n ($n /ene%&$n$n %e%&e"' $n$"$n e/$($ /ee"$ /$%/$#$n %en')$' /"e#+$#' /ee"$ /en')$'$n /"e#+$#' ($n %e%&en+!   /e"#e'+$"$n e"$ ,$n /#'+' ($n *$"%n' /e"*!&!n$n /ee"$ Ne e+ $). 2000. Pen!"!#$n #!%&e" %$n!#'$ &e"!n#' #e&$$' #$+! +!$# ($n e"$ ,$n /e")! (')$!$n )e* "$n'#$#' $+$! !%/!)$n !n+! %e%&e"' ($n %en,e)$"$# #!%&e"  %$n!#'$. I$ %e"$n!%' /e)&$$' $+'?'+' ,$n e)$# ($n #'n''$n e/$($ #e%!$ ,$n $($ (' ($)$% "$n'#$#'. Men!"!+ B,"e# ($n R!e 1@ +e)$* %enen$)/$#+' en$% !n#' /en!"!#$n #!%&e" %$n!#'$ '$'+! /en#+$$n Pe%&$n!n$n S!%&e" M$n!#'$ P$%/$#$n ($n Ke%!($*$n Ke#e)$%$+$n ($n Ke#'*$+$n Pe"*!&!n$n In(!#+"' ($n Pen,e)'('$n S!%&e" M$n!#'$. Se&$$' #e&!$* "$n'#$#' ,$n #e%$'n &e"e%&$n ($n &e"($,$ #$'n #!($*  /$#+' 'n'n$n %e%/!n,$' /$#!$n /en!"!#$n #!%&e" %$n!#'$ ,$n e$/ ($n  &e"e#$n ($)$% %e)$#$n$$n +!$# ,$n (' $%$n$*$n. =)e* '+! #$)$* #$+! /en!"!#$n #!%&e" %$n!#'$ $($)$* /en#+$$n. Pen#+$$n %e)'&$+$n #$+! /"#e# /e"$n$n$n #!%&e"  %$n!#'$ $n$)'#$ e"$ /en$%&')$n /ee"$ ($n /e%')'*$n /ee"$. Men'!+ R $,ne Mn(, ($n R&e"+ M Ne  1@6 /e"$n$n$n #!%&e" %$n!#'$ $($)$* /"#e# (' %$n$  /en!"!#$n %enen+!$n #'$/$$* $+$! &e"$/$$* /ee"$ ,$n /e")! ('$%&') ($n (''#'  /$($ 9$+! $+$! %$#$-%$#$ ,$n +e"+en+!. Den$n $+$ )$'n '$n,$ %ene%!$n %$n!#'$ ($"' )!$" $+$! ($)$% "$n'#$#' !n+! %e)$#$n$$n e"$-e"$ "$n'#$#'. =)e* '+!  /e"$n$n$n #!%&e" %$n!#'$ /en+'n &$' "$n'#$#' !n+! %e%$#+'$n #!%&e" +en$$ e"$ %en!!/' ($n /ee"$ %e%/!n,$' e%$*'"$n ($n e/$$"$n +e"+en+! %en'!+ 7

BBPB2103

e/e")!$n "$n'#$#'. Pen!"!#$n #!%&e" %$n!#'$ !$ /e")! %e%$#+'$n $$" +'$($ )e&'*$n $+$! e!"$n$n /ee"$ &e")$! ($)$% #!$+! %$#$. Se&$)'n,$ '$)$! #,$"'$+ %e%/!n,$' /ee"$ ,$n !"$n ($n +'($ !!/  /ee"$ 'n' $$n %en,e&$&$n /ee"$ +e"/$#$ %e)$!$n e"$ ,$n &$n,$ ($n %e%&!$+ e"$ "$n )$'n (en$n +e"/$#$. Den$n 'n' '$n,$ &)e* %en,e&$&$n +e"$('n,$ +e$n$n /e"$#$$n ($n e%#' +e"$n! #$%$$($ (' +e%/$+ e"$ $+$! ('"!%$*. Se'"$n,$ /e"$"$ 'n' &e"+e"!#$n &e")$! '$n,$ &)e* %en,e&$&$n e"$ ,$n (')$!$n +'($ &e"!$)'+' ($n %e%en!*' e*en($ /en!"!#$n. Se)$'n '+! e/e")!$n %e)$!$n $n$)'#$ /ee"$$n &e"$'+$n +!$# +$n!n$9$& #!$+! $9$+$n $%$+ /en+'n. An$)'#$ /ee"$$n ,$n #/e#'' ($)$% "$n'#$#' &$' %en!%/!) %$)!%$+ +e"*$($/ e"$ ('!n$$n !n+! %e%&en+! e"$-e"$ ,$n  &e"$'+$n %en,e('$$n e/e"'n'$n ($n #/e#''#' e"$ #e#!$+! $9$+$n. Men!"!+ :!ne M.L. Pn 14 $n$)'#'# e"$ %e"!/$$n #!$+! /"#e# +e"$+!" !n+! %enen+!$n +!$#-+!$# ,$n +e")'&$+ ($)$% #e#!$+! e"$ #e"+$ en'# e%$*'"$n ($n /ene+$*!$n ,$n ('/e")!$n !n+! %e)$!$n e"$ +e"#e&!+. Se&$$' n+* &$' $&$+$n ,$n 'n'n %en$%&$* $9$+$n ($)$% "$n'#$#' %e"e$ /e")! %e%&!$+ $n$)'#$ /ee"$$n (en$n %en$%&') '"$ +!$# ($n +$n!n$9$& e"$ ,$n $$n (')$!$n. Se'"$n,$  /en$%&')$n /ee"$ ('&!$+ +$n/$ %e%&!$+ $n$)'#$ e"$ +e")e&'* ($*!)! "$n'#$#' %en$)$%' "!' #e&$& /ee"$ +'($ +$*! $/$ n$ ('&!$+ ($n e"$ ,$n (')$!$n +'($  #/e#''.  P"#e# /e%')'*$n ($n /en$%&')$n /ee"$ #e$"$ &e"+e"!#$n &$' $)n-$)n ,$n )$,$ ($n %e%/!n,$' e%$*'"$n $+$! e/$$"$n +e"+en+! ('#e&$&$n &e")$!n,$ e#n$n $9$+$n +e"#e&!+. Se&$$' /en!"!#$n #!%&e" %$n!#'$ %e%&!$+ /en')$'$n +e"*$($/ &"$n /e"%*n$n $+$! "e#!%e $%$+ /en+'n &$' %enen+!$n $)n ,$n )$,$ !n+! ('/')'* ($$n (' /$n') !n+! #e#' *$('" +e%!(!$. Se&e)!% +e%!(!$ ('$)$n$n &'$#$n,$ %$'$n $$n %e%&!$+ !'$n /e/e"'#$$n $+$! !'$n '<'$) +e")e&'* ($*!)!. Se'"$n,$ )!)!# !'$n &$"!)$* #e#' +e%!(!$ $$n ('$)$n$n. I$n,$ /en+'n &$' %enen+!$n $)n ,$n ('/')'* %e%/!n,$' e/'%/'n$n ($n /e"n$)'+' ,$n &$' #e%$#$  &ee"$. Se'"$n,$ +e"#$)$* %e%')'* ($n %en$%&') /ee"$ ,$n %en$'* ($($* 'n' $$n %en,e&$&$n $$n $($ %$#$)$* e%!('$n *$"' #e/e"+' /n+en e"$ %en!"' ($n )$'n-)$'n. @

BBPB2103

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BBPB2103

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APENDIKS RUJUKAN 9  REFERENSI 

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*++/889e&.!#%.%,8%en+"8!+$%$.$#/)$n&% Pn :!ne Me$9 L'n. 14.  Pengurusan Sumber Manusia. De9$n B$*$#$ ($n P!#+$$  K!$)$ L!%/!". . 2011 Fe&"!$",. PENGENALAN PENGURUSAN SUMBER MANUSIA. Re+"'e?e(  N?e%&e"

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*++/88+*e#+",+e))'n%,9")(.&)#/+.%,820118078/enen$)$n-/en!"!#$n#!%&e"-%$n!#'$.*+%)  Ne ;. F. :. R. H))en&e B. Ge"*$"+ $n( P. M."'*+ 2000 H!%$n Re#!"e M$n$e%en+  G$'n'n ;%/e+'+'?e A(?$n+$e I"?'n MG"$9 H')) Ne9 Y". P*.D A. A<%$n C P*.D N. M*$%e(. n.(.. PR=SES PENYELESAIAN MASALAH.  PRS!S P!"#!$!S%&%" M%S%$%',  1. Re+"'e?e( N?e%&e" 7 2016 "% 9e&.!#%.%,. ;%/+n B.R. G$)$9$, B. C ;!"n,e" B. R. 2005. Social (ork Processes 7+* E('+'n. ;$)'"n'$ B"#8;)e P!&)'#*'n. . 2011. FUNGSI PENGURUSAN SUMBER MANUSIA. Re+"'e?e( N?e%&e" 7 2016 "% *++/88+*e#+",+e))'n%,9")(.&)#/+.%,

12