Diagnóstico Empresarial Aplicado a Una Empresa Real PRIMERA ENTREGA

POLITECNICO GRANCOLOMBIANO

DIAGNÓSTICO EMPRESARIAL APLICADO A UNA EMPRESA REAL SEGUNDA ENTREGA

POLITECNICO GRANCOLOMBIANO

TUTOR. GORDILLO ESCANDON ALBA ROCIO

INTEGRANTES: JHON ALEXANDER CORREDOR D. CÓDIGO. 1010011788

BOGOTA, MAYO MAYO 15 DE 2017

Diagnóstico Empresarial aplicado a una Empresa Real |Jhon Alexander Corredor

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TABLA DE CONTENIDO

1. I!" I!"#$ #$%& %&&' &'( ( 2. O)*+!'#. O) O)*+ *+!' !'# #-- +-/+ +-/+& &' '&# &#-. O) O)*+ *+!' !'# #-- 3++ 3++"4 "4+ +-5. D+ D+-&" -&"'/ '/&' &'( ( $+ $+ 4 4 +6/ +6/"+"+-44 . M'-'( 7. '-'( 8. O) O)*+ *+!' !'# #-- &#"/ &#"/#"4 #"4!' !'# #-9. M+!410. 4#"+11. B"++ "+-+4 $+ 4 +6/"+-4 ;/'+ #- /"'&'/4+- <'!#- $+ 4 /44= 12. D+-&"'/&'( D+-&"'/&'( $+ -% -% &'+!+ &'+!+ 1. >4&!#"+>4&!#"+- &"!'&#&"!'&#- $+ ?@'!# ?@'!# 1. P"#)+64P"#)+64- &"!'&#&"!'. S%/%+-!#S%/%+-!#- &"!'&# &"!'&# 1. E-!"4!+3'4- &#"/#"4!'4- %+ !'++ + +6/"+-4"'# /4"4 4 /44 4&!%46+!+ 17. E-!"%&!%"4 E-!"%&!%"4 #"34'4&' #"34'4&'#4 #4 18. I#"64&'( '4&'+"4 4&!'#-, +!4-, %!''$4$+-, ROE, ROA, E$+%$46'+!# 19. + +!4!4- $+ 4 '$%-!"'4  $+ $+" $+" 20. G"%/# +-!"4!?3'&# ;D+-&"'/&'( $+ /#" # 6+#-  /+!'$#"+-= 21. M4!"' M4!"' $+ E4%4&'( $+ >4&!#"+>4&!#"+- E@!+"#- ;ME>E= ;ME>E= 22. M4!"' M4!"' $+ E4%4&'( $+ >4&!#"+>4&!#"+- I!+"#- ;ME>I= ;ME>I= 2. M4!"' M4!"' $+ P+"' C#6/+!'!'# C#6/+!'!'# ;MPC= ;MPC= 2. M4!"' M4!"' DO>A DO>A 25. M4!"' M4!"' SPA SPACE 2. M4!"' M4!"' C%4!'!4!'4 C%4!'!4!'4 $+ P4+4&'( P4+4&'( E-!"4!?3'&4 E-!"4!?3'&4 27. I$+!''&4&'(  >%$46+!4&'( $+ 4 E-!"4!+3'4 S++&&'#4$4


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Introducción

E-!+ 4'-'- +-! )4-4$# + 4 3+-!'(  $+-+6/+# $+ TRANSPORTES CAM, +- %4 +6/"+-4 $+ -+"'&'# /)'&# +-/+&'4 +346+!+ &#-!'!%'$4  <4)''!4$4 /#" + 6''-!+"'# $+ !"4-/#"!+ + + 4# 201  '3'4$4 /#" 4 -%/+"'!+$+&'4 $+ /%+-!#-  !"4-/#"!+-.

D'&<4 +6/"+-4 -+ +&%+!"4 /"#6+!'$4 &# + -+"'&'# $+ !"4-/#"!+- +-/+&'4 $+ /4-4*+"#- 4 '+ 4&'#4 + !#$# + !+""'!#"'# &##6)'4# &# /"+-+&'4 + &'%$4$+ /"'&'/4+- # B#3#!4, M+$+, C4', B4""4%'4, B%&4"46434  C%&%!4 /"+-!4$# -+"'&'# $+ !"4-/#"!+ +-/+&'4, /4"4 /+"-#4 64!+"'4  +%'/#- 4 +6/"+-4- $+ -+&!#" +?&!"'&# # C#$+-4, E+&!"'&4"')+  EPM.

TRANSPORTES CAM +-! /"#6+!'$4 &# + )%+ -+"'&'#  4 &4'$4$ <4&'4 -%&'+!+-, 3"4&'4- 4 +-!+ /"#6'-# -+ /+"'4 + %4- $+ 4- 6+*#"+- +6/"+-4- + -% -+&!#"F 3"4&'4- 4 +-!#, 4 -% /#-'&'( '!+"4, -% !464#  &4"4&!+"-!'&4- /4"!'&%4"+- /+"6'!+ %+ 4 '-%4'&+6#- # %4 +6/"+-4 $+" %+ &%6/+ &# 4- &#$'&'#+- +-!4)+&'$4+ 4 "+4'4&'(  +-!%$'# $+ !"4)4*# 4 + &%4 +-!46#- 4/'&4$#.


3

Objetivos

Objetivo General R+4'4" % $'43(-!'&# +6/"+-4"'4 4/'&4$# 4 %4 +6/"+-4 "+4 TRANSPORTES CA!" /4"4 $+!+"6'4" -% +-!4$# 4&!%4.

Objetivos Es#ec$%icos

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A4'4- -% +!#"# +6/"+-4"'4 /4"4 $+!+"6'4" &#-!'!%&'(  /4+- $+ 4&&'(  6+*#"4. A4'4" I#"64&'( '4&'+"4 4&!'#-, +!4-, %!''$4$+- $+ 4 +6/"+-4.


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&" Descri#ción de la e'#resa TRANSPORTES CAM, +- %4 +6/"+-4 $+ -+"'&'# /)'&# +-/+&'4 $+ /4-4*+"#+346+!+ <4)''!4$4 /#" + 6''-!+"'# $+ !"4-/#"!+-  '3'4$4 /#" 4 -%/+"'!+$+&'4 $+ /%+-!#-  !"4-/#"!+- %$4 + + 4# 201 )4*# + $+&"+!# 8 $+ 6'-6# 4#.

(" isión P4"4 + 4# 2020, TRANSPORTES CAM. B%-&4 &#+"!'"-+ + 4 6+*#" 4!+"4!'4 $+ -+"'&'# $+ !"4-/#"!+ +*+&%!'#, #"+&'+$# -'+6/"+ 4 -%- &'+!+- +<&%#- -#'-!'&4$#-, -'-!+64- $+ -+3%"'$4$  #$'$4$ /4"4 %+-!"#- %-%4"'#-. B%-&4$# -+" 4 /"'6+"4 4!+"4!'4 $+ -+"'&'# %+ /%+$4 -4!'-4&+" 4- +&+-'$4$+- $+ %+-!"#- &'+!+- + &%4!# 4 6#''$4$ -+ "+'+"4.

)" isión S4!'-4&+" 4 &"+&'+!+ $+64$4 $+ -+"'&'#- $+ TRANSPORTES CAM, 4/'&4$# # /"'&'/'#- $+ 4 &4'$4$ + !?"6'#- $+ +'&'+&'4, -+3%"'$4$, 43''$4$  %4 "+4&'( &4'$4$/"+&'# '6+*#"4)+, '$+"4$# /"#&+-#- $+ $+-4""## "+3'#4 4"6('&# + '!+3"4, &# % 4!# /"#6'-# -#&'4  46)'+!4.

*" +alores • • • • •

!'&4 C4'$4$  E@&++&'4 R+-/#-4)''$4$ C#6/"#6'-# T"4)4*# + E%'/#

," Objetivo T"4-/#"!+- CAM LTDA. T'++ # #)*+!'# 34"4!'4" 4 %+-!"#- &'+!+- %+ + -+"'&'# %+ #- &#4 -+ /"+-!4" &# #- 6- 4!#- +-!$4"+- $+ &4'$4$, &# +<&%#+ +@&++!+- &#$'&'#+- !?&'&# 6+&'&4-, &# /+"-#4 '$(+#, $4$# &%6/'6'+!# 4 # /4&!4$# &#!"4&!%46+!+  4 4 +3'-4&'( '3+!+ 6''6'4$# 4- &#!"4!'+6/#-  64!+'+$# %4 &4'$4$ $+ %+-!"# -+"'&'# $+ 4&%+"$# 4 -%- +&+-'$4$+-.


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-" Objetivos cor#orativos •

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C#6# +6/"+-4 <4)''!4$4 /4"4 + !"4-/#"!+ +-/+&'4 $+ /4-4*+"#- /"+-!4, + -+"'&'# 4 % 3"%/# +-/+&'&# $+ /+"-#4- 4 -+4 +-!%$'4!+-, 4-44"'4$#-, !%"'-!4-, /"+-!4$#"+- $+ -+"'&'#- !%"-!'&#-, # /4"!'&%4"+-, %+ "+%'+"+ $+ % -+"'&'# +@/"+-#. S4!'-4&+ +&+-'$4$+- $+ 6#''4&'( $+ /+"-#4- # &#-4- 4 +@&++!+- !4"'4-. L#!?"6'#-  &#$'&'#+- -# $'+"+!+- $+/+$'+$# $+ $+-!'#  + !'/# $+ +<&%#G4"4!'4 %+ 4 /"+-!4&'( $+ -+"'&'# -+" +'&'+!+, -+3%"#, #/#"!%#  +&#(6'&#, )4*# #- &"'!+"'#- )-'&#- $+ &%6/'6'+!# $+ +34  &#!"4&!%4.

." etas TRANSPORTES CA LTDA .# +6/"+-4 !"4-/#"!4$#"4 +-! #"'+!4$4 4 4 -4!'-4&&'( /+"64+!+ $+ 4- +&+-'$4$+- $+ -%- &'+!+-, /"+-!4$# % -+"'&'# $+ !"4-/#"!+ &# +<&%#- + )%+ +-!4$# $+ %&'#46'+!#  &#-+"4&'(, 64!+'+$# % &4"# /"#6'-# &# 4 /"++&'( $+ 4 &#!46'4&'(, 4 '!+3"'$4$ -'&4 $+ -%!"4)4*4$#"+-  4-+3%"46'+!# $+ % -+"'&'# $+ +@&++!+ &4'$4$F /4"4 # &%4 +-!4)+&+ #-'3%'+!+- /"'&'/'#-: A-%6'" -% /"#6'-# "+!+ 4 &%6/'6'+!# $+ 4 +3'-4&'(  "+3%4&'#+- 4/'&4)+- 4 -4%$ #&%/4&'#4, -+3%"'$4$  4 -%- 4-/+&!#- 46)'+!4+-, 4- # &# #!"#- "+%'-'!#%+ 4 +6/"+-4 -%-&"')4, 4-'34$# #- "+&%"-#- +&+-4"'#- /4"4 !4 '. G++"4" % 46)'+!+ $+ !"4)4*# -+3%"# /4"4 !#$4- 4- /4"!+- '!+"+-4$4-, 4-+3%"4$# 4 /"++&'(  &#!"# $+ "'+-3#- + +-/+&'4 "'+-3#- /"'#"'!4"'#- 4-#&'4$#- 4 4- 4&!''$4$+$+ !"-'!#  #!"4- %+ '6/'&4 /+'3"#- 4 4 -+3%"'$4$  -4%$, &# + ' $+ /"++'" #'&'$+!+-, +-'#+-, ++"6+$4$+- /"#+-'#4+-  -'!%4&'#+- $+ +6+"3+&'4. G+-!'#4" -%4-/+&!#- 46)'+!4+- -'3''&4!'#- /4"4 +'!4", "+$%&'"  &#!"#4" -%- "+-'$%#- -('$#-, %'$#-  +6'-'#+- 4!6#-?"'&4- 3++"4$4- /#" 4 /"+-!4&'( $+ -+"'&'# $+ !"4-/#"!+. C#!4" &# 4 /4"!'&'/4&'( $+ !4+!# <%64# /+!+!+ + 64!+"'4 $+ &4'$4$, 6+$'# 46)'+!+, -+3%"'$4$  S4%$ O&%/4&'#4, /"#6#'+$# %4 4$+&%4$4 &4'$4$ $+ '$4 4)#"4.


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/" +alores • • •

S+"'&'# &# 4!#- +-!$4"+- $+ &4'$4$ S+"'&'# $+ !"4-/#"!+ 4 !'+6/#, +'&4  +'&'+!+ A-+-#"4" 4 %+-!"#- &'+!+- -+3 -% +&+-'$4$ /4"4 -4!'-4&+" -%- +&+-'$4$+-

9. B"++ "+-+4 $+ 4 +6/"+-4 ;/'+ #- /"'&'/4+- <'!#- $+ 4 /44=

TRANSPORTES CAM +- %4 +6/"+-4 $+ !"4-/#"!+ +-/+&'4 4 &%4 /%+$+ $+-4""#4", &#+"!'"  &#+"!'"-+, + %4 $'6'&4 #"34'4&'( &# 4 '&4 6'-'( $+ #"+&+" 4 -%&'+!+- % -+"'&'# $+ !"4-/#"!+ !+""+-!"+ 4%!#6#!#" +-/+&'4 $+ /4-4*+"#-, P+"-#4, &4"34  $+ +%'/#- ,!#64$# # "++"+&'4 4 #"64!''$4$ $+ 6''-!+"'# $+ !"4-/#"!+  -% %+# $+&"+!# 8 $+ ++"# $+ 2015  4 -%/+"'!+$+&'4 $+ /%+"!#  !"4-/#"!+ $+ %+-!"# /4-, !+'+$# + &%+!4 + #)*+!# -#&'4 + &%4 +- /"+-!4" % -+"'&'# $+ !"4-/#"!+ +-/+&'4 , &# #- +-!$4"+- $+ &4'$4$ + +6/"+-4- /"'4$4- # /)'&4-. E- %4 +6/"+-4 %+ +-/+"4 &#-#'$4"-+ + &#"!# !'+6/# + + 6+"&4$# $+ !"4-/#"!+ 3"4&'4- 4 4 +@/+"'+&'4 $+ #- 4&&'#'-!4- %+ $4 "+-/4$# 4 4 /44  4 4 &4'$4$ $+ -+"'&'# %+ +- %+-!"4 6+*#" &4"!4 $+ /"+-+!4&'(. B%-&4 4 -#-!+')''$4$ + -% 4&!''$4$ +6/"+-4"'4  $+ -%- -+"'&'#-, 4 /4"!'" $+ 4 "+$%&&'( $+ '6/4&!# -#)"+ + 6+$'# 46)'+!+  4 3++"4&'( $+ % 64#" )'++-!4" $+ %+-!"4- %'$4$+- +&'4-, &#4)#"4$#"+-, &'+!+-  /"#++$#"+-. E- /+"64+!+ %+-!"# /"#6'-#  /4"!'&'/4&'( + + 6+*#"46'+!# $+ 4 -#&'+$4$ + 4 &%4 ''6#-  !"4)4*46#-.

TRANSPORTES CAM -+ /"+/4"4 &4$4 $4 /4"4 4!+$+" 4- $'+"-4- +&+-'$4$+- $+ !"4-/#"!+- $+ /4-  $+ %+-!"#- &'+!+-. P4"4 +-!# <4&+ 4'44- +-!"4!?3'&4- &# '6/#"!4!+- +6/"+-4- $+ /4-. Diagnóstico Empresarial aplicado a una Empresa Real |Jhon Alexander Corredor

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&0" Descri#ción de su cliente TRANSPORTES CAM, $+-$+ #&!%)"+ $+ 201 <4-!4 #&!%)"+ $+ 2018 &%+!4 &# % &#!"4!# /#" /"+-!4&'# $+ -+"'&'# $+ !"4-/#"!+ $+ 64!+"'4, +%'/#-  /+"-#4 /4"4 4+6/"+-4- ++"3?!'&4- $+ /4-, $'&<4- +6/"+-4- -#. CODENSA  ELECTRICARIBE  EPM

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&*" Estrate4ias cor#orativas 5ue tiene el e'#resario #ara la co'#a6$a actual'ente TRANSPORTES CAM. S+ <4 &#-#'$4$# + + -+&!#" !"4-/#"!+-  + 3"+6'# ++&!"'&'-!4 # %4 $+ 4- +6/"+-4- $+ !"4-/#"!+ 6- &#'4)+  "+-/#-4)+ + -% /"+-!4&'# $+ -+"'&'#, +-!# 3"4&'4- 4 -%- 6!'/+- 44&+- + 64!+"'4 !+&##34  /"'&'/46+!+ + 4 &4'$4$ $+ -%- &#4)#"4$#"+-. D+-4""#4 -% 4&!''$4$ +&#(6'&4 $+!"# $+ #- /4"6+!"#- +34+- +-!4)+&'$#- /#" + 6''-!+"'# $+ !"4-/#"!+-, '3%46+!+ # +6/"+-4 %+ $+-+4 &+"!''&4"-+ + ISO 9001, ISO 1001, OSHAS 18001 &%6/+ &# !#$#- #- /4"6+!"#- $+ &4'$4$ +-!4)+&'$#- + -%4&!''$4$+-, + -%- /"#&+-#-  &# -% /+"-#4 /+!+!+ + &%4 #/+"4 $+!"# $+ 4 #"34'4&'(. A$'&'#46+!+ &%6/+  4&4!4 &4$4 %4 4- #"64- + '-!"%&&'#+- %+ -# '6/%+-!4- /#" 4 S%/+"'!+$+&'4 $+ /%+-!#-  !"4-/#"!+E 64!+"'4 $+ $+-4""## +6/"+-4"'4  #"64&'(, +-! 4!46+!+ /"#6+!'$# &# + &4/'!4 <%64#, /%+- &##&+ /+"+&!46+!+ %+ 4 4!"4+- $+ -% #"64&'(  4&!%4'4&'(, + /+"6'!+ $+-4""#4" -%- &##&'6'+!#-, &4/4&'$4$+-  4&!'!%$+- /4"4 <4&+" "+!+ 4 % +!#"# 6- $'6'&#, +@'3+!+, &46)'4!+ + '#4$#".


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&," Estructura or4ani7acional TRANSPORTES CAM +-! /%+-!4 $+ 4 -'3%'+!+ 64+"4. Diagnóstico Empresarial aplicado a una Empresa Real |Jhon Alexander Corredor

11

&-" In%or'ación %inanciera activos8 ventas8 utilidades8 ROE8 ROA8 Endeuda'iento IN1ORACION 1INANCIERA L4 -'3%'+!+ +- 4 '#"64&'( '4&'+"4  34-!# $+ TRANSPORTES CAM. Diagnóstico Empresarial aplicado a una Empresa Real |Jhon Alexander Corredor

12

IT

MES 1

MES 2

MES

MES MES 3

MES 4

MES 5

MES

MES 6

7

MES 10

MES 11

MES 12

COSTOSVARIABLES (CV) COSTOS PROMOCION

$403,200

$1,075,200

$1,075,200

$1,075,200

$1,075,200

$1,075,200

$1,075,200

$1,075,200

$1,075,200

$1,075,200

$1,612,800

$1,747,200

INSUMOS

$504,000

$1,344,000

$1,344,000

$1,344,000

$1,344,000

$1,344,000

$1,344,000

$1,344,000

$1,344,000

$1,344,000

$1,344,000

$2,856,000

$600,000

$600,000

$600,000

$600,000

$600,000

$600,000

$600,000

$600,000

$600,000

$600,000

$600,000

$600,000

$672,000

$1,792,000

$1,792,000

$1,792,000

$1,792,000

$1,792,000

$1,792,000

$1,792,000

$1,792,000

$1,792,000

$1,792,000

$3,808,000

$2,179,20

$4,811,20

$4,811,20

$4,811,20

$4,811,20

$4,811,20

$4,811,20

$4,811,20

$4,811,20

$4,811,20

$5,348,80

$9,011,20

COSTOS DE

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

COSTOS MATERIAL

$970,000

$970,000

$970,000

$970,000

$970,000

$970,000

$970,000

$970,000

$970,000

$970,000

$970,000

$970,000

COSTOS LABORALES

$6,896,17

$6,896,17

$6,896,17

$6,896,17

$6,896,17

$6,896,17

$6,896,17

$6,896,17

$6,896,17

$6,896,17

$6,896,17

$6,896,17

SERVICIOS SUBCONTRATA DOS COSTOS DE MANTENIMIE TOTALCOSTOSVARIABL

COSTOS I!OS (C)

$400,000

$200,000

$200,000

$200,000

$200,000

$200,000

$200,000

$200,000

$200,000

$200,000

$200,000

$200,000

SERVICIOS PUBLICOS

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

$300,000

COMUNICACIONES

$450,000

$450,000

$450,000

$450,000

$450,000

$450,000

$450,000

$450,000

$450,000

$450,000

$450,000

$450,000

SUMINISTROS OICINA

$100,000

$100,000

$100,000

$100,000

$100,000

$100,000

$100,000

$100,000

$100,000

$100,000

$100,000

$100,000

OTROS COSTOS

$1,300,00

$1,300,00

$1,300,00

$1,300,00

$1,300,00

$1,300,00

$1,300,00

$1,300,00

$1,300,00

$1,300,00

$1,300,00

$1,300,00

TOTALCOSTOSFIJOS

$10,716,1

$10,516,1

$10,516,1

$10,516,1

$10,516,1

$10,516,1

$10,516,1

$10,516,1

$10,516,1

$10,516,1

$10,516,1

$10,516,1

TOTALES

$12,895,3

$15,327,3

$15,327,3

$15,327,3

$15,327,3

$15,327,3

$15,327,3

$15,327,3

$15,327,3

$15,327,3

$15,864,9

$19,527,3

ARRIENDOS

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13

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0.52

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2

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arco Teórico P'es D+''&'( $+ PYME, -+ 4/'&4 4 &%4%'+" %'$4$ $+ +@/#!4&'( +&#(6'&4 "+4'4$4 /#" /+"-#4 4!%"4 # *%"$'&4 + 4&!''$4$+- $+ &%4%'+"4 $+ #- -+&!#"+- $+ 4 +&##64, &%6/'+$# &# &"'!+"'#- $+ 6+"# $+ +6/+4$#-  4&!'#- S+ &4-''&4 $+ 4 -'3%'+!+ 64+"4: P+%+4: +!"+ 11  50 +6/+4$#-, &# 4&!'#- +!"+ 501  5000 SML. G"4$+: E!"+ 51  200 +6/+4$#-, &# 4&!'#- +!"+ 5001  15000 SML. ;L+590 $+ 2000  MIPYME= Diagnóstico Empresarial aplicado a una Empresa Real |Jhon Alexander Corredor

2!

E L4!'#46?"'&4 <4 &+"&4 $+ 81.000 PYMES, $+ 4- &%4+- 71.000 -# /+%+4+6/"+-4-  15.0 -# '$%-!"'4- 6+$'44-. -!4- 3++"4 4"+$+$#" $+ 88K $+ #- +6/+#+ 4 "+3'(F /#" +-!4 "4(, -+ <4&+ #!4)+ 4 '6/#"!4&'4 $+ $'&<4- +6/"+-4- /4"4 #3"4" + &"+&'6'+!# $+ % /4- /%+- &#!"')%+ 4 /"#3"+-# # -(# +&#(6'&# -'# !46)'? -#&'#Q&%!%"4

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P"+$+&'" + '6/4&!#  ++&!#- + + %!%"# $+ 4- $+&'-'#+- 4&!%4+-. I$+!''&4" 4- #/#"!%'$4$+-  46+44- %+ /%+$+ -%"3'" + + +!#"#  $+ 4$+ +-!"4!+3'4- +-'$4- /4"4 <4&+"+- "+!+. I$+!''&4" 4- $+)''$4$+-  #"!4+4-, /4"4 &#""+3'" 4- /"'6+"4-  /#!+&'4" 4-+3%$4-. A%$4" 4 4 #"34'4&'( 4 '$+!''&4" + %+ +3#&'# $+)+"4 +-!4" #/+"4$#. E44" #- /4+- +-!"4!?3'&#- &# #- /4+- #/+"4!'#-  4%$4" 4 /"+$+" 4 $+!+"6'4&'( $+ % %!%"# $+-+4$#  4- +!4/4- +&+-4"'4- /4"4 #3"4"#.

(/" Identi%icación  %unda'entación de la estrate4ia seleccionada L4 +-!"4!+3'4 %!''4$4 + + /"#+&!# +- $+ !'/# E@/#"4!#"'#  D+-&"'/!'#. E 4'-'- $+ &4-# -+ )4-4 + TRANSPORTES CAM., %4 /6+ $+ -+&!#" T"4-/#"!+-, %$4$4 <4&+  Diagnóstico Empresarial aplicado a una Empresa Real |Jhon Alexander Corredor

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BIBLIOGRA1IA • • •

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Diagnóstico Empresarial Aplicado a Una Empresa Real PRIMERA ENTREGA

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