Soft Skills Lab – I Class of
: 2010
Academic Year
: First
Course Code : AL HR 501
Semester
: II
Credit
Sessions
: 33
: A (Audit)
Objective The objective of this lab is to develop the student’s interpersonal skills, which relate to situations in the business environment. The skills include team building, leadership, time management, assertive skills, conflict management and negotiation skills. REFERENCE BOOK
AUTHOR/PUBLICATION
Presentation and Reading Skills
IBS Publication
Business Vocabulary
IBS Publication
Emotional Intelligence
IBS Publication
Stress Management
IBS Publication
Negotiation Skills
IBS Publication
Detailed Syllabus During SS Lab I, the students are imparted training in behavioral skills. Thirty four attribute/qualities have been identified as areas where students might require training inputs. These include Self Awareness, Stress Management, Self motivation, Positive thinking, Self esteem, Team play, Motivation, etc. Most of these training requirements will be catered for. In order to make the training effective, the training needs of students are identified generally through psychometric testing and Thomas Profiling by qualified professionals. In cases where Thomas profiling is not adopted a comprehensive curriculum catering to most of the training needs are conducted. Where Thomas profiling is adopted those training needs having an overlap and similarity of nature have been grouped together and modules have been formed. The modules have been so designed that not only do they cater for specific training needs, but also cater for common training inputs which are required for all students. Thus a module will cater for general requirements as well as those which require emphasis. The common training inputs are self awareness, presentation skills, self esteem, etiquette, summer internship orientation and an exposure to interviews and group discussions. After identification of his/her training needs, the students are required to attend one of the following three training modules mentioned below: ·
Communication Skills.
·
Interpersonal Skills.
·
Time management, goal setting and motivation.
Detailed Syllabus – The Class of 2011
Second Semester
MODULE I – COMMUNICATION SKILLS (Effective Communication, Presentation Skills and Selfawareness) S # 1.
No. of Sessions
Topic
Remarks
What /Why/How of Communication
1
Discussion
Different Types of Communication
4
Role plays : Application
Activity
·
Public speaking
·
Speaking in the meeting
·
Speaking during the interview
·
One to one communication
·
Work place communication
2.
Importance of listening in communication
2
3.
Story Telling
2
4.
Presentation Skills
6
7C’s of communication, 2 min Presentation (one presentation by every student.)
2
Questioner/ Discussion (Report to the counselor any observations.)
Submission of written report and Discussion – factual assertion, team dynamics
5.
·
7 C’s of Communication
·
Body Language
·
Tips on how to create a ppt & other presentations
·
What /why/ how of Self Esteem /self awareness/
·
How to create Positive self concept
6.
Skill based Team Assignment
12
7.
Overview of Interviews and GDs
2
8.
Etiquette and SI Orientation
2 Total
Detailed Syllabus – The Class of 2011
33
Second Semester
MODULE II – INTERPERSONAL SKILLS (Interpersonal Skills, Assertiveness, Conflict Management, Negotiations) S # 1.
Topic · ·
No. of Sessions
Remarks
What is assertiveness, different styles of Communication Communicating with people at all levels
2
Role play to distinguish between aggression and assertion & activity
2.
· ·
Assertive right rules 1 to 5…examples Assertive right rules 6 to 10….examples
2
Role plays for different rights
3.
· · · ·
What is Conflict? Types of Conflict Inter Personal Intra Personal Group
2
Activity
4.
Conflict Management
2
Activity
5.
·
Importance of Negotiation & types of negotiation Skills required to resolve conflict and to negotiate (Interpersonal skills)
2
Activity/ Role Play/Discussion
· 6.
· · · ·
Presentation skills 7 C’s of Communication Body Language Tips on how to create a ppt & other presentations
3
2 min Presentation
7.
·
What /why/ how of Self Esteem /self awareness/ How to create Positive self concept
2
Questioner/ Discussion (Report to the counselor any observations) Submission of written report & Discussion; Factual assertion, Team dynamics
· 8.
Skill based Team assignment
14
9.
Etiquette and SIP orientation
2
Interview & GD’s
2
10.
Total
Detailed Syllabus – The Class of 2011
33
Second Semester
MODULE III – TIME MANAGEMENT / GOAL SETTING / MOTIVATION (Time Management/ Goal Setting/ Motivation, Presentation Skills and Selfawareness) S.No. 1.
2.
3.
4.
5.
Topic ·
Understanding Time as resource & Understanding Time wasters
·
Understanding relationship between time & quality
·
Why & How of Goal Setting
·
Creating Individual Action plans
No. of Sessions
Remarks
2
Activity/ Discussion
3
Exercise & discussion
Goal Setting Exercise
2
·
What is motivation?
3
Exercise & discussion
·
Understanding individual Motivators
·
Relationship between Motivation & values
·
Presentation skills
3
2 min Presentation
·
7 C’s of Communication
·
Body Language
·
Tips on how to create a ppt & other presentations
·
What /why/ how of Self Esteem /self awareness/
2
·
How to create Positive self concept
Questioner/Discussion (Report to the counselor any observations) Submission of written report & Discussion – factual assertion, team dynamics
6.
Skill based Team Assignment
14
8.
Etiquette and SIP Orientation
2
10.
Interview & GD’s
2 Total
Detailed Syllabus – The Class of 2011
33
Second Semester
