EFFECTOF DIGITAL ADVERTISING ON SOCIAL MEDIA DISCOURSES – DISCOURSES – CASE CASE STUDY OF NESCAFE ADVERTISING ON YOUTUBE
Submitted in partial fulfillment of the requirements for the award of the degree of M.A Mass Communication Communication (University School of Mass Communicatio Communicatio )
Under Guidance of:
Submitted by:
Dr. KulveenTrehan
Anmol Topno
(Associate Professor, )
Enroll NO:(05220304017) NO:(05220304017) MA (MC) II Semester
UNIVERSITY SCHOOL OF INFORMATION AND COMMUNICATION TECHNOLOGY GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, NEW DELHI-110078 (2017-2019)
TABLE OF CONTENT
Topic Introduction Review of Literature Research Methodology Content Analyses Conclusion
Page no.
DECLARATION This is to certify that this report entitled “ EFFECT OF DIGITAL ADVERTISING ON SOCIAL MEDIA DISCOURSES – CASE STUDY OF NESCAFE ADVERTISING ON YOUTUBEwhich is submitted by me in partial fulfilment of the requirement for the
degree of MA (MC) in communication to ,GGSIPU, Dwarka , New Delhi comprises only my original work and due acknowledgement has been made in text to all other materials used.
CERTIFICATE
This is to certify that Report entitled “ EFFECT OF DIGITAL ADVERTISING ON SOCIAL MEDIA DISCOURSES – CASE STUDY OF NESCAFE ADVERTISING ON YOUTUBE” (05220304017) in me in partial fulfilment of the requirement for the
degree of of MA (MC) in communication toGGSIPU, Dwarka , New Delhi is a record of the candidate’s own work carried out by him under my supervision. The matter embodied in this original and has not been submitted for the award of any other degree.
Date: Dr.KulveenTrehan Associate Professor
GGSIPU
ACKNOWLEDGEMENT I would like to express my sincere thanks to those who have contributed significantly to this project. It is pleasure to extend to deep gratitude to my internal guide Dr.KulveenTrehan, for his valuable guidance and support to continuously promote me for the progress of the project. I hereby present my sincere thanks to her for valuable suggestion towards my project which helped me in making this project more efficient and user friendly.
I have each and every ones efforts who helped us in some or the other way for small and significant things.
Anmol Topno
(05220304017)
Abstract
This paper sets up a hypothetical structure . The essential goal of gathering ponders, as a critical field in the subjective research, is "to make, grow and refine hypothesis by watching and associating with individuals in their common habitat to find rich clarifications and novel occasions" . In this casing, "the attributes - rationale of disclosure and thoughtfulness regarding the various structures and points of interest of social life-are shared b y about all subjective methodologies which are occupied with human comprehension" (Lindlof and Taylor, 2002: 19). Subjective methodologies heaps "of how people explain and decipher their social and individual interests" This paper focuses on an anal ysis of advertising reception and explores how audiences interpret advertisements. The study attempted to answer how female and male participants interpret advertisements with symbolic expressions and advertisements with direct messages. The main purpose is to define differences in interpretation of advertisements based on gender. For this purpose, we first identified the characteristic features of the advertisements, later we intended to explore the reception of advertisements. In this process, a two-stage approach was employed in order to examine the audience reception in the context of Digital advertising. In the first stage, the participants articulated written reactions to two advertisements instantly displayed on computer screen. In the second stage, a focus group discussion was conducted in order to reveal more detailed information.
Keywords:- Social Media , Youtube, Digital Advertisng
Introduction Social Media Social Media is a broad name given to a collection of different ways in which people can share thoughts, information and personal data across the web. The people themselves form the basis of existence of social media and hence, there’s no question of pushing media at them. To maximize the benefits of social media always remember to engage your audience. (Source: Digital advertising, second edition, Research gate) Social Media Marketing One of the most effective and successful forms of new media has been social media marketing. It has literally changed the rule of advertising. Marketing using social media is not about persuading your customer to notice your brand or surrounding him/her by continuously advertising at place you expect him/her to be. It’s about feeding the passion of your customers. This could mean creating environment where the customer not only prefers being in but also interacting. (Source: Digital advertising, second edition, Research gate) YouTube It constitutes a social networking website on which practically any individual or organization with Internet access can upload videos that can be seen almost immediately by wide audiences. As the world's largest video platform, YouTube has had impact in many fields, with some individual. (Source: Digital advertising, second edition, Research gate) Digital Advertising Digital advertising is an expression used to refer to advertising that involves computational networks. Strictly speaking, the ‘digital’ pre-fix refers to 0s and 1s. This is binary, which means numbers that are presented by two symbols. In ph ysical terms a “0” is an uncharged electrical state and “1” means charged. All digital information sent across networks involves patterns of on/off electrical charges that are recompiled by a receiver. However, it is more useful to think of digital media in terms of connectivity, feedback, i nteractivity and increased levels of information both in terms of that which is a vailable to us, and that which we generate about ourselves. For advertisers, the term ‘digital advertising’ serves to cluster a range of types of media and strategies, including web, mobile, tablet, social, locative, wearable and other networked devices capable of contributing to advertising experiences. There are three dimensions that we might consider when we hear the term digital advertising: 1. Innovation in the means by which advertising is displayed and the creation of new advertising experiences;
2. An increase in the quantity of information used to target advertising at people; 3. Greater interconnection between devices through which advertising is displayed and through which information about behaviour is collected. (Source: Digital Advertising, Second edition, https://www.researchgate.net/publication/309668035)
Social media discourse and Youtube advertising Media discourse refers to interaction that take place through a user generated platform whether spoken or written in which the discourse is oriented to an active user who is a reader, listener or viewer. Though the social media discourse is oriented towards these recipients, they were often cannot make instantaneous responses to the producers of the discourse, through increasingly this is changing with the advent of new media technology as we shall explore. The concept of advertisement on Youtube, social have experienced many changes; first all we see was about product it was all that matters but in these days it is far from being like that, content plays an important role in the way business sales nowadays.
Literature Review
Advertising is to create understanding, liking, and selection of product or services. The most influencing theory in marketing and advertising research is attitude-towards-the-ad Goldsmith & Lafferty: “attitude towards the ad”, “2002” the attitude that is formed towards the ad help in influencing consumer’s attitudes and perception toward the brand until their purchase intent Shiffman and Kanuk: “consumer behavior”, “2004” explain the meaning of “consumer behavior” as the behavior that consumer behave in the form of acquiring, buying, using, evaluating, or consuming product, service and idea to fulfill own need, and be the study of the decision making of consumer in spending resources, both money ,time and power for consuming products and services that included (1) what to buy, (2) why to buy, (3) how to buy, (4) when to buy, (5) where to buy, and (6) how often to buy.
There is a shift from measuring effects/effectiveness or “empiricist models” (Lindlof& Taylor, 2002: 24) to how audiences interpret messages in the audience research. In this frame, Curran (1990) pointed out that: “A new revisionist movement has emerged that challenge the dominant radical paradigms of the late 1970s and early 1980s . this has taken the form of contesting the underlying model of media od society, the characterization of the media organization , the representation of media content, the conceptin of the audience and the asthetic reversion to certain discredited. Gathering hypothesis suggested that "people effectively shape the significance of promoting", and groups of onlookers don't inactively get meaning (Plunkey, 2010: 54). In this unique circumstance, Wharton (2005) underlined social segments in the gathering procedure: Audience decoding of advertisement is a combination of producer intent and a complexity of contributory factors brought to or found in the d ecoding process. This includes a recognition of various ways of se eing associated with different media forms and social and spatial circumstances and the presentation and reception of adverts as part of a flow of advertising and of a wider social experience.
Research Question :
What is the nature and companion of Nescafe advertising ?
Objectives of the study :
To critically analysis the Audio-video element of Nescafe get itallstrts digital campaign. To study the context and content of Nescafe campaign on Youtube.
Research Methodology:
For this research we will be using qualitative approach to analyze the digital advertising on Youtube. The Nescafe ad campaign will be studied for drawing out the results of the research. Content Analysis We will analyse the content of the advertisement through the use of content analysis method, which helps to explore the understanding of the content of the Youtube advertisement and the effect of it. We will study the relevance of present factors of advertisement just like holding the red mug, the s ame logotype creating the brand identification etc.
Content analysis is one such method for the systematic analysis ofcommunication content. It has repeatedly been criticized, inter alia, for its quantitative nature, for its fragmentation of textual wholes, for its positivest nation of objective, for its lack of textual of a theory of meaning(see kracaue, 1952, for an early critique; see also Burgelin, 1972 and Sumner, 1979) Some of the most spectacular early uses of content analysis were in propaganda anal ysis. The aim of content analysis in media research has more often been that of examining how news, drama, advertising and entertainment output reflect social and cultural issues, values, and phenomena. Content analysis is a research technique for the objective, systematic and quantitate description of the manifest content of communication.(p.18) Quantitative method The method is to identify and count the occurrence of specified characteristics or dimensions of text and through this to be able to say something about the images messages and representations of such text and there wider social significance.
NESCAFE AD2014/# NEW Itallstarts
In excess of a fortnight and the most recent Nescafe India ad #ItAllStarts has crossed 4 million perspectives. The most recent ad is an exertion from the nation's greatest sustenances organization Nestle India to patch up the espresso mark Nescafe with another bundling and a crisp ad topic – 'Everything begins with a Nescafe', ET detailed not long ago. The innovative office McCann Erickson, Delhi had an unmistakable order to restore the brand and make it more contemporary. It would appear that the organization has conveyed for the brand.
The 2 minute long ad depicts the tale of a battling stand up comic who likewise stammers. The story begins with Hussain Dalal authorizing as the fundamental hero who shares his excursion that begins with dismissals. While the world rejected him as an entertainer, h e kept at it and transformed his shortcoming into his quality. Companions, families began supporting him and giggled at his jokes.
At long last he influences it to the huge stage as a high quality comic and makes to individuals snicker. The ad closes with the high quality entertainer attributing his prosperity to Nescafe – "Thank god for espresso. It kept me go going and kept you an a conscious." The video at first posted only on informal organizations has earned great acclaim from the netizens and the honchos of the ad world
Web-based social networking buzz of #ItAllStarts
Inside a fortnight the video got in excess of 4 million perspectives on YouTube and it is developing with consistently. As per Unmetric, the online networking brand observing item, the YouTube channel has seen a development rate of 194% when contrasted with the other Food/Beverage YouTube Channel. From fifth Sept to 22nd Sept, the channel has 3.8 million views and added 2,624 subscriber .
Nescafe India YT Channel Views and Subscribers Source: Business to community.com
Unmetric additionally expresses that the ad #ItAllStarts is one of the un surpassed best recordings of the brand on its YouTube channel. The underneath screen snatch demonstrates the development spike of the perspectives
NesCafe India ad views
1. Advertisement: NEW NESCAFE AD 2014 / #ltAllStarts2014 Duration: 2:09 sec. Agency: 2. Advertisement: NESCAFE Cartoonist / #ltAllStarts / NEW AD 20 15 Duration: 2:43sec. Agency: 3. #StayStarted with NESCAFE / RJ Rishi’s Story / 2016 Duratio:2:03sec. Agency:
YEAR
NO OF NESCAFE ADS
COMMENTS
LIKES
2014
01
1.1K
14K
2015
01
27
206
2016
01
287
10K
April 23,2018 The Nescafe advertising 14 k like were recorded on the Nescafe ad which was launched in 2014 along with 1.1k comments over it.
April 23,2018 The Nescafe advertising 206 like we re recorded on the Nescafe ad which was launched in 2014 along with 27 comments over it. April 23,2018 The Nescafe advertising 10 like w ere recorded on the Nescafe ad which was launched in 2014 along with 287 comments o ver it.
Sequince1- Sequince2
The first frame at 0:02 second is a mid close up shot which gives an introduction to the amlassador of the advertisement and introduces audience to the person who,sstory thary are listening. The protagonist of the advertisement is in the spot light trying to get audience focus on him. The advertiser is introducing a not so famous comedian in its advertisement , who is actually not a brand and do not have celebrity value attached to him, so the brand try to establish this new face as a celebrity. Sequince2- Sequince3
In the shot 2 the camera has been used with top angle shot. The audience in the frame is joyness and cheerful. It is motivating for an confident facial expressions of the artist in the frame 1. The place shows croud which comprises mostly youth. Sequince3- Sequince4
Sequince4- Sequince5
In shot 4 the audinces is a place which is a restaurant and the audience is most probably the employers. They have unhappy faces and don’t seam happy with the performance of the protagonist The Mid long shot is used to establish that the area is of a closed restaurant. Sequince5- Sequince6
In this frames again mid shot is used to focus on protagonist. It is expression make him look stressed and nervous. The light are bit dine to cater to expression and shadous are perfect used to establish a tensed . The empty space less audience nervous voice and tensed look comments the audience to the hurdles faced by protagonist in that situation
Sequince6- Sequince7
The 6th frame again comes to the place where the protagonist is interacting with his audience and the expression again become casual where he is sharing his story with a friendly audience. This audience.
Sequince7- Sequince8
In 7th frame the protagonist apologies his employers and h e looks quite nervous. The frame makes him look quite timed.
Sequince8- Sequince9
In 8th frame the protagonist walks away from the place and looks timid. It’s a long shot and whole body language of the protagonist is shown in this frame. He seems quite apo logetic in this frame. Sequince9- Sequince10
In 9th and 10th frame the protagonist is the walking out of the audition where he fails quite miserably and looks divested and timid. He kicks a bin on the way and he looks depressed with himself. Dim and flickering light is used to setup the moo d for the shot. It’s a locker room scene where the protagonist is full in frame and complete focus is on his body language. The should also become low in tempo which signify devastation and depression.
Sequince10- Sequince11
The scene moves to house of the protagonist where the protagonist tries to convince himself for not keeping his mark up to the level the people expect. The shot focuses on the casual but upset mood of the protagonist.
Sequince11- Sequince12
Shot 12th and 13th shows protagonist performing different exercises to overcome his stammering problem. He tries a lot and looks quite depressed with himself. The camera movies at different angles to show and signify his urge to change and overcome with stammering issue.
Sequince12- Sequince13
In this shot he leaves all hope and a mid shot is used to properly capture his expressions. Natural light is used so no spot light but the expression says it all in this shot.
Sequince13- Sequince14
This shot bring us back to the lounge where the story is narrated. And here is expressing his stubbornness to prepare and perform according to his employers.
Sequince14- Sequince15
This is the shot where he breaks down and a shot thorough a glass pane is shot which shows protagonist dejected and devastated.
Sequince15- Sequince16
In this shot we see a mid shot of the bottle of the product where the protagonist is picking up the product, the name of the product is very visible in this particular shot.
Sequince16- Sequince17
This shot zooms in at the fine quality of coffee granules which tempts the audien ce to look at the product and feel the essence of coffee.
Sequince17- Sequince18
Zooming in at the making of coffee and stirring it to mix the sugar well. It also displays the texture of the coffee.
Sequince18- Sequince19
This is the shot where the protagonist is sipping the coffee and thinking over an idea.
Sequince19- Sequince20
Here the protagonist is over the stage and doing stand up comedy which dialect it take time to buffer and continues to tell his life struggle being a stammered.
Sequince20- Sequince21
This is the shot of him being over the stage and again sipping Nescafe from establish the fact that he is sipping Nescafe.
Sequince21- Sequince22
And he continues to make audience laugh where the laughter is heard in the back score.
Sequince22- Sequince23
The advertisement ends with that it all starts with a coffee and the last shot is the red coffee mug filled with hot coffee.