International International Organization for Standardization Standardization BIBC II, Chemin de Blandonnet 8 , CP 401, 1214 Vernier, Geneva , Switzerland Tel: Tel: +41 22 4! 01 11, "e#: "e#: www$i%o$or&
Correlation matrices between ISO 9001:2008 and ISO 9001:2015 Thi% do'(ment )rovide% 'orrelation matri'e% *rom IS !001:2008 to IS !001:201 and *rom IS !001:2008 to IS !001:201$ Thi% do'(ment 'an #e (%ed to to hi&hli&ht where the new, revi%ed revi%ed and deleted 'la(%e% are lo'ated, a% well a% the lo'ation o* 'la(%e% that are (n'han&ed$ Plea%e note that -nne. - in IS !001:201 %tate% the *ollowin&:
A.1 Structure and terminology terminology •
•
•
•
The clause structure (i.e. clause sequence) and some of the terminology of this edition of this International International Standard, in comparison with the previous edition (ISO 9!"#$), 9!"#$), have %een changed to improve alignment with other management systems standards. There is no requirement in this International Standard for its structure and terminology to %e applied to the documented information of an organi&ation's quality management system. The structure of clauses is intended to provide a coherent presentation of requirements, rather than a model for documenting an organi&ation's policies, o%ectives and processes. The structure structu re and content of documented information related to a quality management system can often %e more relevant to its users if it relates to %oth the the processes operated %y the organi&ation and information maintained for other purposes. There is no requirement for the terms used %y an organi&ation to %e replaced %y the terms used in this International Standard to specify specif y quality management system requirements. Organi&ations Organi&a tions can choose to use terms which suit their operations (e.g. using records*, documentation* or protocols* rather than documented information*+ or supplier*, partner* or vendor* rather than eternal provider*). Information on the maor di-erences in terminology %etween ISO 9!"#$ and ISO 9!"#! can %e found in Ta%le /.! of ISO 9!"#!.
ISO/TC 1!/SC2/"129#
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ISO 9001:2015 to ISO 9001:2008 Correlation $atri% ISO 9001:2015 1
ISO 9001:2008
Sco&e
$2
1 Sco&e 1$1 General ' )*alit+ management s+stem 4 (alit3 mana&ement %3%tem $ ana&ement review 4 (alit3 mana&ement %3%tem $ ana&ement review 1$2 -))li'ation 4$2$2 (alit3 man(al 4 (alit3 mana&ement %3%tem 4$1 General re7(irement% 5 $anagement res&onsibilit+ $1 ana&ement 'ommitment $1 ana&ement 'ommitment $2 C(%tomer *o'(% $5 (alit3 )oli'3 $5 (alit3 )oli'3 $5 (alit3 )oli'3 $$1 e%)on%i#ilit3 and a(thorit3 $$2 ana&ement re)re%entative $4$2 (alit3 mana&ement %3%tem )lannin& $4$2 (alit3 mana&ement %3%tem )lannin& $4$2 (alit3 mana&ement %3%tem )lannin& 8$$5 Preventive a'tion $4$1 (alit3 o#
$1
$4$2 (alit3 mana&ement %3%tem )lannin& ! .eso*rce management e%o(r'e mana&ement
' 4$1
Conte%t of t(e organization nder%tandin& the or&anization and it% 'onte.t 4$2 nder%tandin& the need% and e.)e'tation% o* intere%ted )artie% 4$5 6eterminin& the %'o)e o* the 7(alit3 mana&ement %3%tem 4$4 (alit3 mana&ement %3%tem and it% )ro'e%%e% 5 ,eaders(i& $1 eader%hi) and 'ommitment $1$1 General $1$2 C(%tomer *o'(% $2 Poli'3 $2$1 9%ta#li%hin& the (alit3 Poli'3 $2$2 Comm(ni'atin& the (alit3 Poli'3 $5 r&anizational role%, re%)on%i#ilitie% and a(thoritie%
!
-lanning
$1
-'tion% to addre%% ri%;% and o))ort(nitie%
(alit3 o#
$1$1 General $1$2 Peo)le ISO/TC 1!/SC2/"129#
$1 $1
Provi%ion o* re%o(r'e% Provi%ion o* re%o(r'e%
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$1$5 In*ra%tr('t(re $1$4 9nvironment *or the o)eration o* )ro'e%%e% $1$ onitorin& and mea%(rin& re%o(r'e% $1$$1 General $1$$2 ea%(rement tra'ea#ilit3 $1$ r&anizational ;nowled&e $2 Com)eten'e
$5
-warene%%
$4 $ $$1 $$2
Comm(ni'ation 6o'(mented in*ormation General Creatin& and ()datin&
$$5 Control o* do'(mented In*ormation 8 O&eration 8$1 )erational )lannin& and 'ontrol 8$2 e7(irement% *or )rod('t% and %ervi'e% 8$2$1 C (%tomer 'omm(ni'ation 8$2$2 6etermination o* re7(irement% *or )rod('t% and %ervi'e% 8$2$5 eview o* the re7(irement% *or )rod('t% and %ervi'e% 8$2$4 Chan&e% to re7(irement% *or )rod('t% and %ervi'e% 8$5 6e%i&n and develo)ment o* )rod('t% and %ervi'e% 8$5$1 General 8$5$2 6e%i&n and develo)ment )lannin& 8$5$5 6e%i&n and develo)ment in)(t% 8$5$4 6e%i&n and develo)ment 'ontrol%
8$5$ 6e%i&n and develo)ment o(t)(t% 8$5$ 6e%i&n and develo)ment 'han&e% 8$4
Control o* e.ternall3 )rovided )ro'e%%e%, )rod('t% and %ervi'e%
ISO/TC 1!/SC2/"129#
$5 $4
In*ra%tr('t(re "or; environment
$
Control o* monitorin& and mea%(rin& e7(i)ment $ Control o* monitorin& and mea%(rin& e7(i)ment $ Control o* monitorin& and mea%(rin& e7(i)ment 0o equivalent clause $2$1 General $2$2 Com)eten'e, trainin& and awarene%% $2$2 Com)eten'e, trainin& and awarene%% $$5 Internal 'omm(ni'ation 4$2 6o'(mentation re7(irement% 4$2$1 General 4$2$5 Control o* do'(ment% 4$2$4 Control o* re'ord% 4$2$5 Control o* do'(ment% 4$2$4 Control o* re'ord% -rod*ct realization $1 Plannin& o* )rod('t realization $2 C(%tomer=related )ro'e%%e% $2$5 C (%tomer 'omm(ni'ation $2$1 6etermination o* re7(irement% related to the )rod('t $2$2 eview o* re7(irement% related to the )rod('t $2$2 eview o* re7(irement% related to the )rod('t $56e%i&n and develo)ment $5$1 6e%i&n and develo)ment )lannin& $5$1 6e%i&n and develo)ment )lannin& $5$2 6e%i&n and develo)ment in)(t% $5$4 6e%i&n and develo)ment review $5$ 6e%i&n and develo)ment veri>'ation $5$ 6e%i&n and develo)ment validation $5$5 6e%i&n and develo)ment o(t)(t% $5$ Control o* de%i&n and develo)ment 'han&e% $4$1 P(r'ha%in& )ro'e%%
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8$4$1 General 8$4$2 T3)e and e.tent o* 'ontrol 8$4$5 In*ormation *or e.ternal )rovider% 8$ Prod('tion and %ervi'e )rovi%ion 8$$1 Control o* )rod('tion and %ervi'e )rovi%ion
8$$2 Identi>'ation and tra'ea#ilit3 8$$5 Pro)ert3 #elon&in& to '(%tomer% or e.ternal )rovider% 8$$4 Pre%ervation 8$$ Po%t=deliver3 a'tivitie% 8$$ Control o* 'han&e%
8$
4$1 General re7(irement% $4$1 P(r'ha%in& )ro'e%% $4$1 P(r'ha%in& )ro'e%% $4$5 Veri>'ation o* )(r'ha%ed )rod('t $4$2 P(r'ha%in& in*ormation $4$5 Veri>'ation o* )(r'ha%ed )rod('t $ Prod('tion and %ervi'e )rovi%ion $$1 Control o* )rod('tion and %ervi'e )rovi%ion $$2 Validation o* )ro'e%%e% *or )rod('tion and %ervi'e )rovi%ion $$5 Identi>'ation and tra'ea#ilit3 $$4 C(%tomer )ro)ert3 $$ Pre%ervation o* )rod('t $$1 Control o* )rod('tion and %ervi'e )rovi%ion $5$ Control o* 6e%i&n and 6evelo)ment Chan&e%
elea%e o* )rod('t% and %ervi'e%
$4$5 Veri>'ation o* )(r'ha%ed )rod('t 8$2$4 onitorin& and mea%(rement o* )rod('t 8$ Control o* non'on*ormin& o(t)(t% 8$5 Control o* non'on*ormin& )rod('t 9 -erformance eal*ation 8 $eas*rement anal+sis and im&roement !$1 onitorin&, mea%(rement, 8 ea%(rement, anal3%i% and anal3%i% and eval(ation im)rovement !$1$1 General 8$1 General 8$2$5 onitorin& and ea%(rement Pro'e%%e% !$1$2 C(%tomer %ati%*a'tion 8$2$1 C(%tomer %ati%*a'tion !$1$5 -nal3%i% and eval(ation !$2 Internal a(dit !$5 ana&ement review !$5$1 General !$5$2 ana&ement review in)(t !$5$5 ana&ement review o(t)(t 10 Im&roement 10$1 General 10$2 ?on'on*ormit3 and 'orre'tive a'tion 10$5 Contin(al Im)rovement
ISO/TC 1!/SC2/"129#
8$4 -nal3%i% o* data 8$2$2 Internal a(dit $ ana&ement review $$1 General $$2 eview in)(t $$5 eview o(t)(t 8$ Im)rovement 8$$1 Contin(al im)rovement 8$5 Control o* non'on*ormin& )rod('t 8$$2 Corre'tive a'tion 8$$1 Contin(al im)rovement 8$$5 Preventive a'tion
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ISO 9001:2008 to ISO 9001:2015 Correlation $atri% ISO 9001:2008
ISO 9001:2015
1 Sco&e 1$1 General 1$2 -))li'ation
'
)*alit+ management s+stem
1 Sco&e 1 S'o)e 4$5 6eterminin& the %'o)e o* the 7(alit3 mana&ement %3%tem ' Conte%t of t(e organization 4$1 nder%tandin& the or&anization and it% 'onte.t 4$2 nder%tandin& the need% and e.)e'tation% o* intere%ted )artie% 4$4 (alit3 mana&ement %3%tem and it% )ro'e%%e%
4$1
General re7(irement%
4$4
(alit3 mana&ement %3%tem and it% )ro'e%%e% 8$4 Control o* e.ternall3 )rovided )ro'e%%e%, )rod('t% and %ervi'e%
4$2
6o'(mentation re7(irement%
$
4$2$1 General ISO/TC 1!/SC2/"129#
6o'(mented in*ormation
$$1 General www$i%o$or&/t'1/%'02/)(#li'
4$2$2 (alit3 man(al
4$5
6eterminin& the %'o)e o* the 7(alit3 mana&ement %3%tem $$1 General 4$4 (alit3 mana&ement %3%tem and it% Pro'e%%e%
4$2$5 Control o* do'(ment%
$$2 Creatin& and ()datin& $$5 Control o* do'(mented In*ormation
4$2$4 Control o* re'ord%
$$2 Creatin& and ()datin& $$5 Control o* do'(mented In*ormation
5
5
$anagement res&onsibilit+
,eaders(i&
$1
ana&ement 'ommitment
$1 eader%hi) and 'ommitment $1$1 General
$2
C(%tomer *o'(%
$1$2 C(%tomer *o'(%
$5
(alit3 )oli'3
$2 Poli'3 $2$1 9%ta#li%hin& the (alit3 )oli'3 $2$2 Comm(ni'atin& the (alit3 )oli'3
$4
Plannin&
!
$4$1 (alit3 o#
$2
$4$2 (alit3 mana&ement %3%tem )lannin&
$5
$
e%)on%i#ilit3, a(thorit3 and 'omm(ni'ation
-lanning (alit3 o#
r&anizational role%, re%)on%i#ilitie% and a(thoritie% Plannin& $1 -'tion% to addre%% ri%;% and o))ort(nitie% $5 Plannin& o* 'han&e% eader%hi)
$$1 e%)on%i#ilit3 and a(thorit3
$5
r&anizational role%, re%)on%i#ilitie% and a(thoritie%
$$2 ana&ement re)re%entative
$5
r&anizational role%, re%)on%i#ilitie% and a(thoritie%
$$5 Internal 'omm(ni'ation
$4
$
4 4$1
ana&ement review
Comm(ni'ation
(alit3 mana&ement %3%tem nder%tandin& the or&anization and it% 'onte.t 4$2 nder%tandin& the need% and e.)e'tation% o* intere%ted )artie% !$5 ana&ement review
$$1 General
!$5$1 General
$$2 eview in)(t
!$5$2 ana&ement review in)(t
$$5 eview o(t)(t
!$5$5 ana&ement review o(t)(t
ISO/TC 1!/SC2/"129#
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!
.eso*rce management
$1
S*&&ort e%o(r'e%
$1
Provi%ion o* re%o(r'e%
$1$1 General $1$2 Peo)le
$2
@(man re%o(r'e%
$2
Com)eten'e
$2$1 General
$2
Com)eten'e
$2$2 Com)eten'e, trainin& and awarene%%
$2 $5
Com)eten'e -warene%%
$5
In*ra%tr('t(re
$1$5 In*ra%tr('t(re
$4
"or; environment
$1$4 9nvironment *or the o)eration o* )ro'e%%e%
-rod*ct realization
8
O&eration )erational )lannin& and 'ontrol
$1
Plannin& o* )rod('t realization
8$1
$2
C(%tomer=related )ro'e%%e%
8$2
e7(irement% *or )rod('t% and %ervi'e%
$2$1 6etermination o* re7(irement% related to the )rod('t
8$2$2 6etermination o* re7(irement% *or )rod('t% and %ervi'e%
$2$2 eview o* re7(irement% related to the )rod('t
8$2$5 eview o* the re7(irement% *or )rod('t% and %ervi'e% 8$2$4 Chan&e% to re7(irement% *or )rod('t% and %ervi'e%
$2$5 C(%tomer 'omm(ni'ation
8$2$1 C(%tomer 'omm(ni'ation
$5
8$5
6e%i&n and develo)ment
6e%i&n and develo)ment o* )rod('t% and %ervi'e%
$5$1 6e%i&n and develo)ment )lannin&
8$5$1 General 8$5$2 6e%i&n and develo)ment )lannin&
$5$2 6e%i&n and develo)ment in)(t%
8$5$5 6e%i&n and develo)ment In)(t%
$5$5 6e%i&n and develo)ment o(t)(t%
8$5$ 6e%i&n and develo)ment o(t)(t%
$5$4 6e%i&n and develo)ment review
8$5$4 6e%i&n and develo)ment 'ontrol%
$5$ 6e%i&n and develo)ment veri>'ation
8$5$4 6e%i&n and develo)ment 'ontrol%
$5$ 6e%i&n and develo)ment validation
8$5$4 6e%i&n and develo)ment 'ontrol%
$5$ Control o* de%i&n and develo)ment 'han&e%
8$5$ 6e%i&n and develo)ment 'han&e% 8$$ Control o* 'han&e%
$4
8$4
P(r'ha%in&
ISO/TC 1!/SC2/"129#
Control o* e.ternall3 )rovided )ro'e%%e%, )rod('t% and %ervi'e%
www$i%o$or&/t'1/%'02/)(#li'
$4$1 P(r'ha%in& )ro'e%%
8$4
Control o* e.ternall3 )rovided )ro'e%%e%, )rod('t% and %ervi'e% 8$4$1 General 8$4$2 T3)e and e.tent o* 'ontrol
$4$2 P(r'ha%in& in*ormation
8$4$5 In*ormation *or e.ternal )rovider%
$4$5 Veri>'ation o* )(r'ha%ed )rod('t
8$4$2 T3)e and e.tent o* 'ontrol 8$4$5 In*ormation *or e.ternal )rovider% 8$ elea%e o* )rod('t% and %ervi'e%
$
8$
Prod('tion and %ervi'e )rovi%ion
Prod('tion and %ervi'e )rovi%ion
$$1 Control o* )rod('tion and %ervi'e )rovi%ion
8$$1 Control o* )rod('tion and %ervi'e )rovi%ion 8$$ Po%t=deliver3 a'tivitie%
$$2 Validation o* )ro'e%%e% *or )rod('tion and %ervi'e )rovi%ion
8$$1 Control o* )rod('tion and %ervi'e )rovi%ion
$$5 Identi>'ation and tra'ea#ilit3
8$$2 Identi>'ation and tra'ea#ilit3
$$4 C(%tomer )ro)ert3
8$$5 Pro)ert3 #elon&in& to '(%tomer% or e.ternal )rovider%
$$ Pre%ervation o* )rod('t
8$$4 Pre%ervation
$
$1$ onitorin& and mea%(rin& re%o(r'e% $1$$1 General $1$$2 ea%(rement tra'ea#ilit3
Control o* monitorin& and mea%(rin& e7(i)ment
8 $eas*rement anal+sis and im&roement
9 !$1
-erformance eal*ation onitorin&, mea%(rement, anal3%i% and eval(ation
8$1
General
!$1$1 General
8$2
onitorin& and mea%(rement
!$1
onitorin&, mea%(rement, anal3%i% and eval(ation
8$2$1 C(%tomer %ati%*a'tion
!$1$2 C(%tomer %ati%*a'tion
8$2$2 Internal a(dit
!$2
8$2$5 onitorin& and mea%(rement o* )ro'e%%e%
!$1$1 General
8$2$4 onitorin& and mea%(rement o* )rod('t
8$
8$5
Control o* non'on*ormin& )rod('t
8$ Control o* non'on*ormin& o(t)(t% 10$2 ?on'on*ormit3 and 'orre'tive a'tion
8$4
-nal3%i% o* data
!$1$5 -nal3%i% and eval(ation
8$
Im)rovement
10
Internal a(dit
elea%e o* )rod('t% and %ervi'e%
Im&roement
8$$1 Contin(al im)rovement
10$1 General 10$5 Contin(al Im)rovement
8$$2 Corre'tive a'tion
10$2 ?on'on*ormit3 and 'orre'tive
ISO/TC 1!/SC2/"129#
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a'tion 8$$5 Preventive a'tion
$1
-'tion% to addre%% ri%;% and o))ort(nitie% A%ee $1$1, $1$2
10$5 Contin(al Im)rovement
ISO/TC 1!/SC2/"129#
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