Security, Safety Services«
SECURITY, SAFETY SERVICES Important Phone Numbers
Dial 9, then the number: POLICE/FIRE/AMBULANCE
Call 911
Emergency Numbers
After Hours Medical Clinic Blue Cross CAA Road Service Chiropractic Emergency Dental Emergency Hospital Emergency Poison Control
000-000-0000 000-000-0000 000-000-0000 000-000-0000 000-000-0000 000-000-0000 000-000-0000
Hospitals
Hospital 1 Hospital 2
000-000-0000 000-000-0000
FIRE EMERGENCY
Locate the nearest Fire Exit on entering your room (see back of room door). Locate alarms and extinguishers on your floor and review their instructions. In the unlikely case of fire or upon hearing alarms: a. Test the door for heat with the back of your hand before opening. If the door is cool, check check the hall for smoke. b. If smoke is present: 1. 2. 3. 4. 5. 6.
Close the door, door, call for help Shut off the air air conditioning conditioning Place wet wet sheets and towels towels in cracks cracks and vents vents around the the doors Remove drapes from windows Fill bathtub with water to keep all fabric moistened After completing the above steps, calmly proceed to the window so you will be visible
c. If the hallway is clear: 1. Walk calmly to nearest stairwell stairwell exit, located located at the end of of each hallway hallway 2. Do not use elevators d. Please remain calm at all times
SECURITY, SAFETY SERVICES Fire Safety Plan your Escape Pre-Plan your Escape Route
As soon as you check in, begin to plan your your escape in case of fire. When When you arrive at your room, take a few moments to locate escape routes.
Walk down down the corridor and and find the the nearest and alternate exits exits or exit stairways. stairways.
Count the doorways, doorways, turns in in corridors and any other other features between between your your room and the exits. exits.
Find the nearest fire alarm. alarm. Most frequently it will be located near the the exit or stairwell door. door. Read the instructions on how to use i t.
Review the Fire Emergency Emergency instructions instructions posted posted on the inside inside of your your suite or bedroom bedroom door.
If you have a physical physical condition that that might impair impair your ability to either detect an an alarm or evacuate evacuate via the staircase please notify the Front Desk .
If a Fire Begins in your Room
Leave your room and close the door behind you you to keep keep smoke and flames out of the corridor. Sound Sound the fire alarm and leave the building via the nearest exit. Do Not Use The Elevators.
If you Hear the Fire Alarm
The fire alarm stages are as follows:
If you hear an intermittent intermittent signal, signal, stand by and prepare to leave the building. building.
If you hear a continuous continuous signal, leave leave the building building by the nearest exit. exit. Take your your room keycard and close close your room door.
Go to the door door of your room. room. (If you you are in bed and there there is any evidence evidence of smoke smoke in the room, roll roll out of bed and crawl to the door. Do Not Stand! Smoke and deadly gases may rise).
Feel the door door with the palm of of your hand. If the door door or the knob is hot, leave it shut (see section section dealing with securing your suite against smoke and gases). If the door is not hot, open it slowly, but be ready to close it immediately if necessary.
Check the hallway. If you can leave safely, take your room keycard with you, close the door behind you and proceed to the nearest exit.
SECURITY, SAFETY SERVICES If you Hear the Fire Alarm, continued
If the nearest exit or or stairway is blocked by smoke or fire, use use the alternate route if one is clear (If it is blocked by smoke or fire, return to your room and close the door). Proceed with care down to ground level. Hold onto the handrail for stability while descending the stairs.
What to do if the Room Door is Hot or the Hall is Dense with Smoke
It may be safer to stay in your room. Here are some of the things you should do:
Let someone someone know you you are in the room. If the phone works, works, phone the switchbo switchboard. ard.
Soak towels and sheets to put around doors and cracks if smoke seeps in. Fill the the bath tub with with water. Use the ice bucket to r e-wet towels or door as n ecessary. ecessary.
What you can do to Prevent Hotel Fires
Many hotel fires are caused by the careless disposal of smoking materials and by smoking in bed. Before leaving your room or retiring, check sofas and chairs for smouldering butts and make sure all butts in ashtrays are completely extinguished. Never empty ashtrays into waste baskets. Never smoke in bed. Do not use electrical appliances for cooking or other purposes that are not provided with the room. TRAVELLER SAFETY TIPS
1.
Do not answer the the door in a hotel room without verifying who it is. If a person claims to be an employee, call the front desk and ask if someone from their staff is supposed to have access to your room and for what purpose.
2.
When returning to your your hotel late in the evening, evening, use the main main entrance of the hotel. hotel. Be observant observant and look around before entering parking lots.
3.
Close the door door securely whenever whenever you are in in your room room and use all of the locking locking devices devices provided.
4.
Do not needlessly display guest room keys keys in public or carelessly carelessly leave them on restaurant restaurant tables, at the the swimming pool, or other places where they can be easily stolen.
5.
Do not draw attention attenti on to yourself yourself by displaying displa ying large amounts of cash or expensive expensi ve jewellery.
6.
Do not invite invite strangers to your room.
7.
Place all valuables in in the hotel safe deposit box.
8.
Do not leave valuables in your vehicle.
SECURITY, SAFETY SERVICES TRAVELLER SAFETY TIPS, continued
9.
Check to see see that any sliding glass doors or windows windows and any any connecting room doors are are locked.
10. If you are travelling with with children, provide adult supervision supervision at all times. times. 11. If you see any suspicious activity, activity, please report your your observations to the management. 12. Upon arrival, please notify the Front Desk if you require special evacuation assistance in the event of an emergency.
