SAFETY PROGRAM
HOTELS AND MOTELS
PREFACE
How to Use This Manual
To The Employer: The purpose of this safety and health manual is to establish standards for an industry-specific safety and health program for establishments covered under the following Standard Industrial Classification (SIC code): 7011, Hotels and Motels. Motels. This safety safety program has has been developed developed by the Florida Florida Division Division of Safety with voluntary input from Florida employers, workers' compensation insurance insurance carriers, carriers, labor organizations, organizations, trade associations, associations, and other industry leaders. This manual is intended to serve as the basis for an employer integrated safety safety and health managem management ent program program.. Implem Implement entatio ation n of this safety safety program satisfie satisfies s the requirements requirements of the Division Division of Safety. Safety. The essential essential elem element ents s of this this progr program am incl includ ude: e: top manag managem ement ent's 's comm commit itme ment nt and invo involv lvem emen ent; t; the the esta establ blis ishm hmen entt and and oper operat atio ion n of safe safety ty comm commit itte tees es;; prov provis isio ions ns for safet safety y and heal health th trai trainin ning; g; first first aid aid proc proced edur ures es;; acci accide dent nt investigations; recordkeeping of injuries; and workplace safety rules, policies, and procedures. If this manual meets meets the needs of your establishme establishment, nt, it may be used exactly exactly as written. written. If you have previously previously established established and are are maintaining maintaining a safety program, you can continue to use your program provided that the essential elements covered in this safety program are also addressed in your program. Use Use of all all or part part of thi this manu manual al doe does not not reli elieve eve emplo mploye yerrs of thei theirr responsibil responsibility ity to comply with with other applicable applicable local, local, state or federal laws. laws. In addi additi tion on,, if an empl employ oyer er main mainta tain ins s the the OSHA OSHA 20 200 0 Log to meet meet fede federa rall requirements, then that will meet the log and summary requirements of the LES SAF 200 form in Section VI of this program. It is intended that this manual be enhanced and continuously improved by the employer employer.. Any section section of this manual may may be modified by the employer employer to accommodate actual operations and work practices, provided that the original intent of that section section is not lost. lost. For exampl example, e, if a safety committee committee meets meets weekly or quarterly instead of monthly, then Section II of the manual should be amended to accommodate accommodate this practice. practice. If there is is a safety rule, policy, or procedure appropriate for the work or work environment which has not been included, or if a rule included in Section VII is inappropriately written, then a new safety rule, policy, or procedure should be added to improve the manual. Likewise, if a specific rule in the Safety Rules, Policies, and Procedures section
ii
does not apply because the equipment or work operation described is not used us ed,, then then that that speci specifi fic c rule rule sh shoul ould d be cros crosse sed d out or dele delete ted d from from the the manua manual. l. If acci accide dent nts s occu occur, r, new safet safety y rule rules s sh shoul ould d be develop developed ed and incorporated in Section VII of this manual to prevent their recurrence.
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TABLE OF CONTENTS
Preface..................................................................................................... Table Table of Contents............................................................................ Contents..................................................................................... ...........
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Section I - Management Commitment and Involvement Policy Policy Statement....................................................................................... Statement....................................................................................... 1 Section II - Safety Committee Safety Committee Organization............................................................. Organization................................................................ ... Responsibilities......................................................................................... Meetings................................................................................................... Meeting Meeting Minutes............................................................................. Minutes...............................................................................
3 3 II.1 II.2
Section III - Safety and Health Training Safety and Health Orientation.................................................................. 1 Job-Specific ob-Specific Training.................................................................................. 1 Periodic eriodic Retraining Retraining of Employees.............................................................. Employees.............................................................. III.1 Section IV - First Aid Procedures Minor First First Aid Treatment................................................................ reatment......................................................................... ........... 1 Non-Emerge Non-Emergency ncy Medical Medical Treatment.................................. reatment.......................................... ................ ................ ........ 1 Emergency Emergency Medical Medical Treatment.................................................................. reatment.................................................................. 1 First Aid Training..................................................................... Training............................................................................. ................. ........... 2 First Aid Instructions........................................................................ Instructions..................................................................... ... 3 Section V - Accident Investigation Acciden Ac cidentt Investigation Investigation Procedur Procedures es .................................... ........... ................................. ................ ............... ....... 1 Investigation Investigation Report Report Form Form ................................................ ........................................ ................. .............. ..... 2 Instructions Instructions for Report Report Form ............................................................ ............................................. ............... 3 Section VI - Recordkeeping Procedures Record Recordkee keeping ping Procedur Procedures........................................................................ es........................................................................ 5 First Notice of Injury DWC-1............................................................. 1 LES SAF 200 Form........................................................................... 2 Section VII - Safety Rules, Policies, Policies, and Procedures Procedures Safety Rules, Rules, Policies, Policies, and Procedur Procedures................................ es........................................ ................. .............. .....1 1
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Section I. MANAGEMENT COMMITMENT AND INVOLVEMENT POLICY STATEMENT The management of this organization is committed to providing employees with a safe and healthful workplace workplace.. It is the policy of this organizat organization ion that employees report unsafe conditions and do not perform work tasks if the work is consider considered ed unsafe. Employe Employees es must report all accident accidents, s, injuries, injuries, and unsafe conditions to their supervisors. supervisors. No such report report will result result in retaliation, retaliation, penalty, or other disincentive. Employee recommendations to improve safety and health conditions will be given thorough thorough considerati consideration on by our management management team. team. Management Management will will give top priority to and provide the financial resources for the correction of unsafe conditions. Similarly, management will take take disciplinary action against an employee who willfully or repeatedly violates workplace safety rules. This action may include verbal or written reprimands and may ultimately result in termination of employment. The The prim primar ary y respo espons nsib ibil ilit ity y for for the the coor coordi dina nati tion on,, impl implem emen enta tati tion on,, maintenance of our workplace safety program has been assigned to: Name:
Title:
and and
Telephone:
Senior management will be actively involved with employees in establishing and maintaining an effective safety program. Our safety program coordinator, myself, or other members of our management team will participate with you or your department's employee representative in ongoing safety and health program activities, which include: • • •
Promot omotin ing g safe safety ty comm ommitt ittee part partiicipa cipati tion on;; Provid ovidin ing gs saf afet ety y and and heal health th educ educat atio ion n and and trai traini ning ng;; and and Revie eview wing ing and and upda updati ting ng workp orkpla lac ce saf safe ety rule rules. s.
This policy statement serves to express management's commitment to and involvement involvement in providing providing our employees employees a safe and healthful workplace. workplace. This workplace workplace safety program will be incorporated incorporated as the standard of practice practice for this this organi organizati zation. on. Complia Compliance nce with with the safety safety rules will will be requir required ed of all employees as a condition of employment.
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Signature of CEO/President CEO/President
Date
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Section II. SAFETY COMMITTEE Safety Committee Organization A safe safety ty com committ mittee ee has has been been estab stabli lish shed ed as a manag anagem emen entt tool tool to recommend improvements to our workplace safety program and to identify corre correcti ctive ve measur measures es needed needed to elimin eliminate ate or contr control ol recogn recogniz ized ed safety safety and health hazards. hazards. The safety committee committee employer employer represent representatives atives will will not not exceed the amount of employee representatives.
Responsibilities The The safe safety ty comm commit itte tee e will will be respo respons nsib ible le for assi assisti sting ng manag managem emen entt in comm commun unic icati ating ng proc procedu edurres for eval evaluat uating ing the the effe effect ctiv iven enes ess s of contr control ol measures used to protect employees from safety and health hazards in the workplace. The The safe safety ty comm commit itte tee e will will be respo respons nsib ible le for assi assisti sting ng manag managem emen entt in reviewing and and upd updati ating workp orkpllace safet afety y rul rules bas based on accident inve investi stigat gation ion findi findings ngs,, any inspe inspect ctio ion n findin findings gs,, and empl employ oyee ee repor reports ts of unsa unsafe fe cond condit itio ions ns or work work prac practtices; es; and and acce accept ptiing and and addr addres essi sing ng anonymous complaints and suggestions from employees. The The safe safety ty comm commit itte tee e will will be respo respons nsib ible le for assi assisti sting ng manag managem emen entt in updating the workplace safety program by evaluating employee injury and accident records, identifying trends and patterns, and formulating corrective measures to prevent recurrence. recurrence. The The safe safety ty comm commit itte tee e will will be respo respons nsib ible le for assi assisti sting ng manag managem emen entt in eval evalua uati ting ng empl employ oyee ee acci accide dent nt and and illn illnes ess s prev preven enti tion on prog progra rams ms,, and and promoting safety and health awareness and co-worker participation through continuous improvements to the workplace safety program. Safe Safety ty comm commit itte tee e memb member ers s will will part partic icip ipat ate e in safe safety ty trai traini ning ng and and be resp respons onsib ible le for assi assist stin ing g manage manageme ment nt in monit monitori oring ng workpl workplac ace e safety safety education and training to ensure that it is in place, that it is effective, and that it is documented. Managem Management ent will will provi provide de writte written n respon responses ses to safety safety commit committee tee writte written n recommendations.
Meetings
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Safety committee meetings are held quarterly and more often if needed and each committee member will be compensated at his or her hourly wage when engaged in safety committee activities . Manag Managem ement ent will will post post the the minut minutes es of each each meet meetin ing g (see (see page page 5) i n a conspicuous place and the minutes will be available to all employees. All All safety safety comm committ ittee ee recor ecords ds will will be mainta maintain ined ed for not less less than than three three calendar years.
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SAFETY COMMITTEE MINUTES
Date of Committee Meeting: Minutes Prepared By: By:
Time: Location: Locatio n:
Members in Attendance Name Name
Name
Previous Action Items:
Review of Accidents Since Previous Meeting:
Recommendations for Prevention:
Recommendations from Anonymous Employees:
Suggestions From Employees:
Recommended Updates To Safety Program:
Recommendations from Accident Investigation Reports: Safety Training Recommendations: Comments:
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Section III. SAFETY AND HEALTH HEALTH TRAINING TRAI NING Safety and Health Orientation Workpl orkplac ace e safet safety y and healt health h orie orient ntati ation on begi begins ns on the the firs firstt day of init initial ial employm employment ent or job transfer transfer.. Each Each employee employee has access access to a copy copy of this this safety manual, through his or her supervisor, for review and future reference, and will be given a personal copy of the safety rules, policies, and procedures pertaining pertaining to his or her job. Supervisors Supervisors will ask ask questions questions of employees employees and answer answer employe employees' es' questio questions ns to ensur ensure e knowled knowledge ge and underst understandi anding ng of safety rules, policies, and job-specific procedures described in our workplace safety program manual. All employees will be instructed by their supervisors that compliance with the safety rules described in the workplace safety manual is required.
Job-Specific Training • •
Super Supervi viso sors rs wil willl init initial ially ly trai train n empl employe oyees es on on how to to perfor perform m assi assign gned ed job job tasks safely. Super Supervi viso sors rs will will car carefu efull lly y revi review ew with with each each emplo employe yee e the spec specif ific ic safe safety ty rule rules, s, poli polici cies es,, and and proc proced edur ures es that that are are appl applic icab able le and and that that are are described in the workplace safety manual.
•
Supe upervi rvisors will giv give employ ploye ees verba erball instru tructions and specific fic directions on how to do the work safely sa fely..
•
Super Supervi viso sors rs will will obser observe ve emplo employe yees es perfo perforrming ming the the wor work. k. If nece necess ssary ary,, the supervisor will provide a demonstration using safe work practices, or remedial instruction to correct training deficiencies before an employee is permitted to do the work without supervision.
•
All All empl employ oyee ees s will will rec recei eive ve safe safe oper operati ating ng instr instruc uctio tions ns on seldo seldomm-use used d or new equipment before using the equipment.
•
Supe Superv rvis isor ors s will ill revie eview w safe safe work ork prac practi tic ces with with emplo mploy yees ees befo beforre perm permit itti ting ng the the perf perfor orma manc nce e of new, new, nonnon-rrouti outine ne,, or sp spec ecia iali lize zed d procedures.
Periodic Retraining of Employees All All empl employ oyee ees s will will be retr retrain ained ed peri periodi odica call lly y on safety safety rule rules, s, polic policie ies s and
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procedures, and when changes are made to the workplace safety manual. Individual employees will be retrained after the occurrence of a work-related inju injury ry cause caused d by an unsaf unsafe e act act or work work prac practi tice ce,, and when when a super supervi visor sor observes employees displaying unsafe acts, practices, or behaviors.
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Section IV. FIRST AID PROCEDURES EMERGENCY PHONE NUMBERS Safety Coordinator First Aid Ambulance Medical Clinic Clinic Address
Poison Control Fire Department Depa rtment Police
Minor First Aid Treatment First aid kits are are kept in the front front office and in the empl employee oyee lounge. lounge. If you susta su stain in an injur injury y or are are invol involve ved d in an acci accide dent nt requi requiri ring ng minor minor first first aid aid treatment: • • • • •
Inform your supervisor. Admin dminis iste terr firs firstt aid aid trea treatm tmen entt to the the inj injur ury y or wou wound nd.. If a fir first aid aid kit kit is used used,, indi indica cate te usag usage e on the the acci accide dent nt inve invest stig igat atio ion n report. Access to a firs firstt aid kit kit is not inte intend nded ed to be a su sub bstit stitut ute e for medi medica call attention. Prov Provid ide e detai details ls for for the the comp comple leti tion on of the the acci accide dent nt inv invest estig igati ation on repo report rt..
Non-Emergency Medical Treatment For For non-eme non-emerg rgenc ency y work-r work-relat elated ed injuri injuries es requir requiring ing profes profession sional al medica medicall assistan assistance, ce, manageme management nt must first authorize authorize treatmen treatment. t. If you sustain sustain an injury requiring treatment other than first aid: • • •
Inform your supervisor. Proc Procee eed d to the the pos poste ted d medi medica call faci facili lity ty.. Your super supervi visor sor wil willl assi assist st wit with h transportation, if necessary. necessary. Prov Provid ide e detai details ls for for the the comp comple leti tion on of the the acci accide dent nt inv invest estig igati ation on repo report rt..
Emergency Medical Treatment If you sustain a severe injury requiring emergency treatment: • •
•
Call Call for for hel help p and and seek seek ass assis ista tanc nce e from from a coco-wo work rker er.. Use Use the the emer emergen gency cy tele telepho phone ne num numbe bers rs and and inst instru ruct ction ions s poste posted d next next to to the telephone in your work area to request assistance and transportation to the local hospital emergency room. Prov Provid ide e detai details ls for for the the comp comple leti tion on of the the acci accide dent nt inv invest estig igati ation on repo report rt..
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First Aid Training Each employee will receive training and instructions from his or her supervisor on our first aid procedures.
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FIRST AID INSTRUCTIONS In all cases requiring emergency medical treatment, immediately call, or have a coworker call, to request emergency medical assistance. WOUNDS: Minor: Cuts, lacerations, abrasions, or punctures • Wash ash the the woun wound d usi using ng soap soap and and wat water er;; rin rinse se it well well.. • Cove over th the wou wound nd using ing cle clea an dr dressing sing.. Major: Large, deep and bleeding • Stop Stop the the ble bleed edin ing g by pre press ssin ing g dir directl ectly y on the the wou wound nd,, usin using g a band bandag age e or cloth. • Keep eep pre press ssur ure e on on the the woun wound d unt until il medi medica call hel help p ar arrive rives. s. BROKEN BONES: • •
Do not not mov move e the the vict victim im unle unless ss it is abso absolu lute tely ly nec neces essa sary ry. If the the vic victi tim m must must b be e move moved d, "spl "splin int" t" the the inj injur ured ed ar area. ea. cardboard, or rolled newspaper as a splint.
Use Use a boa board,
BURNS: Thermal (Heat) • Rinse inse the the burne burned d area area,, with withou outt scru scrubb bbin ing g it, it, and imme immerrse it in cold cold water; do not no t use ice water. • Blot Blot dry dry the area area and cover cover it usi using ng steri sterile le gauze gauze or a clea clean n clot cloth. h. Chemical • Flush the exposed area with cool water immediately for 15 to 20 minutes. EYE INJURY: INJURY: Small particles • Do not rub your eyes. • Use Use the the cor corner ner of a soft soft clea clean n cl clot oth h to dra draw par particl ticles es out out,, or hold hold the the eyelids open and flush the eyes continuously with water. Large or stuck particles • If a par parti ticl cle e is is stu stuck ck in the the eye, eye, do not not atte attemp mptt to to rem remov ove e it. it. • Cover both eyes with bandag dage. Chemical • Imme Immedi diat atel ely y irri irriga gate te the the eye eyes s and und under er the the eye eyeli lids ds,, with with wat water er,, for for 30 minutes. NECK AND SPINE INJURY: •
If th the vic victim app appe ears to have have inj injur ure ed his or her her ne neck or spin spine e, or is unable to move his or her arm or leg, do n ot attempt to move the victim unless it is absolutely necessary.
HEAT EXHAUSTION: •
Loos oosen th the vic victim's im's tigh ight clo cloth thiing. ng.
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• •
Give ive th the vi victim tim "s "sips" ps" of of coo cooll wa water. Mak Make the the vict victim im lie lie dow down n in a cool cooler er plac place e with with the the feet feet rais raised ed..
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Section V. ACCIDENT INVESTIGATION
Accident Investigation Procedures An accident investigation will be performed by the supervisor at the location where the accident occurred. occurred. The safety coordinator is responsible for seeing that the accide accident nt invest investigat igation ion report reports s (see (see page 2) are are bein being g fill filled ed out out completely, and that the recommendations recommendations are being addressed. Supervisors will will invest investigat igate e all accide accidents, nts, injuri injuries, es, and occupat occupation ional al dis diseas eases es usi using ng the following investigation procedures: •
Impl Implem emen entt temp tempora orary ry con contr trol ol mea measur sures es to pre preve vent nt any any furthe furtherr inju injuri ries es to employees.
•
Review the equipment, operations, and understanding of the accident situation.
•
Iden Identi tiffy and and inter ntervi view ew each each witn witne ess and and any any othe otherr per person son who migh mightt provide clues to the accident's causes.
•
Inves Investi tigat gate e causa causall condi conditi tions ons and and unsaf unsafe e acts acts;; make make conc conclu lusio sions ns base based d on existing facts.
•
Comp Comple lete te the the acc accid iden entt inv inves esti tiga gati tion on repor eport. t.
•
Provid ovide e reco recomm mmen enda dati tion ons s for cor corrrecti ective ve act actio ions ns..
•
Indic Indicate ate the the nee need d ffor or addit addition ional al or reme remedi dial al safet safety y tra traini ining. ng.
processes
to
gain
an
Accident investigation reports must be submitted to the safety coordinator within 24 hours of the accident.
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ACCIDENT INVESTIGATION INVESTI GATION REPORT
REPORT # COMPANY:
1. 2. 3. 4. 5. 6. 7.
ADDRESS:
Name of injured: Sex Sex [ ] M [ ] F Age: ge: Date of accide cident nt:: Time Time of accid cciden ent: t: a.m. a.m. p.m. .m. Day Day of accid cciden ent: t: Employee's job title: Lengt ength h of exper xperie ienc nce e on job: job: (yea (years rs)) (mon (month ths s) Address of location where the Natu Nature re of inj injur ury, y, Inju Injury ry type type,, and and Par Partt of of the the body body affe affect cted ed:: Describe
the
accident
and
S.S. #:
accident
how
it
occurred: 8. occurred:
9.
Cause of the accident:
10.
Was personal personal protect protective ive equipment equipment requir required? ed? [ ] yes [ ] no no Was it provide provided? d? [ ] yes [ ] no Was it being used? [ ] yes [ ] no If "no", explain.
Was it being used as trained by supervisor or designated trainer? [ ] yes [ ] no If "no", explain. 11.
Witness(es):
12.
Safet Safety y train training ing provi provided ded to the the inju injure red? d? [ ] yes yes [ ] no no If "no" "no",, expl explain ain..
13.
Inte Interim rim corr correc ectiv tive e acti actions ons tak taken to to prev prevent ent recu recurr rrenc ence: e:
14.
Perman ermanen entt corre correcti ctive ve actio action n recom recommen mended ded to pre preven ventt recu recurr rrenc ence: e:
15.
Date of report Prepared by:
19
Supervisor (Signature) 16. Status Status and follow follow-up -up actio action n tak taken en by safety safety coord coordina inator tor::
Date:
Safety Coordinator (Signature)
Date:
V.2
INSTRUCTION INSTRUCTIONS S FOR COMPLETIN COMPLETING G THE ACCIDENT ACCIDENT INVESTIGA INVESTIGATION TION REPORT
An accident investigation is not designed to find fault or place blame but is an analy analysi sis s of the acci accide dent nt to dete determ rmin ine e caus causes es that that can can be contr controll olled ed or eliminated.
(Items 1-6) Identification I dentification: This section is self-explanatory self-explana tory.. (Item 7) Nature of Injury : Describe the injury, e.g., strain, sprain, cut, cut, burn, fracture. Injury Type: First aid -injury resulted in minor injury/treated on prem premis ises es;; Medi Medical cal - injur injury y treat treated ed off prem premis ises es by physi physici cian; an; Lost Lost time time injured missed more than one day of work; No Injury - no injury, near-miss type of incident. Part of the Body: Part of the body directl directly y affected, affected, e.g., foot, arm, hand, head. (Item 8) Describe the accident : Describe Describe the accident accident,, including including exactly exactly what happened, happened, and where and how it happened. happened. Describe Describe the equipment equipment or materials involved. (Item 9) Cause of the accident: Descri Describe be all condi condition tions s or acts acts which which contributed to the accident, i.e., a. unsa unsafe fe cond condit itio ions ns - spil spills ls,, grea grease se on the the floor floor,, poor poor house housek keepi eeping ng or other physical conditions. b.
unsaf unsafe e acts acts - unsaf unsafe e wor work k prac practi tice ces s such such as fail failur ure e to warn, warn, fai failur lure e to use required personal protective equipment.
(Item 10) Personal protective equipment : Self-explanatory (Item 11) Witness(es): List name(s), address(es), and phone number(s). (Item 12) Safety training provided : Was any safety safety training training provided provided to to the injured related to the work activity being performed? (Item 13) Interim Interim corrective corrective action: Measur Measures es take taken n by superv superviso isorr to prevent recurrence of incident, i.e., barricading accident area, posting warning signs, shutting down operations. (Item 14): Self-explanatory (Item 15): Self-explanatory
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(Item (Item 16) Follo ollow-u w-up p: Once Once the inve invest stig igat atio ion n is comp comple lete te,, the the safe safety ty coor coordi dinat nator or sh shall all revie eview w and follo followw-up up the inve invest stig igati ation on to ensur ensure e that that corrective actions recommended by the safety committee and approved by the employer are taken, and control measures have been implemented.
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Section VI. RECORDKEEPING PROCEDURES
Recordkeeping Procedures The safety coordinator will control and maintain all employee accident and injury recor records. ds. Record Records s are maintained maintained for a minimum of three (3) years years and include: •
Accide cident nt Inve Invest stig igat atio ion n Repor eports ts,, see see page page 2 ;
•
Work orkers' ers' Com Compe pensa nsati tion on Not Notic ice e of Injury Injury Report eports s DWC DWC 1, see see page page 1; and
•
Log Log & Summ Summary ary of Occ Occup upati ationa onall Injur Injurie ies s and and Illn Illnes esse ses s LES LES SA SAF F 200, 200, see see page 2.
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notice of injury
VI.1
saf 200
VI.2
Section VII. SAFETY RULES, POLICIES, AND PROCEDURES
The The safet safety y rule rules s cont contain ained ed on these these pages pages have have been been prepa preparred for your your guidanc guidance e and protec protectio tion n in your daily work. work. Employe Employees es are to study study these these rules carefully, review them often and observe these precautions and good common sense in carrying out their duties.
Safety Rules, Policies, and Procedures Index ALL EMPLOYEES Lifting Lifting Techniques....................................................................... echniques........................................................................... ....3 3 HOUSEKEEPING PERSONNEL Cleaning Bathrooms.......................................................................4 Bathrooms.......................................................................4 Vacuum Cleaners Cleaners and Floor Polishers.................... Polishers............................ ................ ................ ..........4 Dusting/Trash Removal............................................................... Removal................................................................... ....4 4 Changing Linens.............................................................................4 Linens.............................................................................4 Pushing Carts.................................................................................4 Carts.................................................................................4 Cleaning Chemicals........................................................................6 Chemicals........................................................................6 OFFICE PERSONNEL Office Office Safety................................................................................... Safety.................................................................................. .6 MAINTENANCE PERSONNEL Ladders Ladders and Step Ladders................................................ Ladders........................................................ .............. ......8 8 Electrical Electrical Power Powered ed Tools.................................................................. ools..................................................................8 8 Bench Bench Grinders/P Grinders/Power ower Saws.................................. Saws.......................................... ................ ................ ..........10 Hand Tools................................................................................... ools...................................................................................... ...12 Files/Rasps......................................................................................12 12 Chisels............................................................................................12 Chisels............................................................................................ 12 Hammers........................................................................................12 12 Saws...............................................................................................14 Saws............................................................................................... 14 Screwdrivers...................................................................................14 Screwdrivers................................................................................... 14 Wrenches........................................................................................14 14 Pliers..............................................................................................14 Pliers.............................................................................................. 14 Vises...............................................................................................14 14 Handling Chemicals..................................................................... Chemicals........................................................................ ...15 15 Animals Animals and Insects........................................................................15 Insects........................................................................15 Gasoline Gasoline Power Powered ed Lawn Maintenance Maintenance Tools........................ ools................ ................. ............ ...15 15 Mowing...........................................................................................17 Mowing........................................................................................... 17 Line Trimm Trimming ing and Backpack Backpack Blowers............................................. Blowers....................................... ......17 17
VII.1
7011 - Hotels and Motels
FOOD SERVICE PERSONNEL General..........................................................................................18 General.......................................................................................... 18 Housekeeping.................................................................................18 18 Kitchen Appliances.........................................................................18 Appliances.........................................................................18 Knife Safety....................................................................................20 Safety....................................................................................20 PARKING ATTENDANTS General..........................................................................................20 General.......................................................................................... 20 Vehicle ehicle Safety................................................................................. Safety.................................................................................20 20 LAUNDRY PERSONNEL Equipment......................................................................................21 Equipment...................................................................................... 21 Dirty Linens....................................................................................21 Linens....................................................................................21 Housekeeping.................................................................................21 21 Handling Chemicals..................................................................... Chemicals........................................................................ ...21 21 GIFT SHOP PERSONNEL Cashiers.........................................................................................23 Cashiers......................................................................................... 23 Stockers Unpackaging Unpackaging Merchandi Merchandise....................................................... se............................................................ .....23 23 Stocking Shelves..........................................................................23 Shelves..........................................................................23 Hand Truck Truck Operations............................................... Operations....................................................... ................ .......... ..23 23
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7011 - Hotels and Motels
ALL EMPLOYEES Lifting Techniques 1. Plan Plan the the move move befor before e lift liftin ing; g; remov emove e obst obstru ruct ctio ions ns from from your your chos chosen en pathway. 2. Test the the weight weight of the load load befor before lifti lifting ng by pushi pushing ng the load load along along its resting surface. 3. If the load load is too heavy heavy or bulk bulky, use use carry carryin ing g aids aids such such as dolli dollies es or carts, or get assistance from a coworker. coworker. 4. If assista assistance nce is is requir required ed to perfor perform m a lift, lift, coordin coordinate ate and commu communic nicate ate your movements with those of your coworker. coworker. 5. Positi osition on your your feet feet 6 to 12 inche inches s apart apart with with one foot foot sli slight ghtly ly in front front of the other. 6. Face the load. 7. Bend Bend at at the the knee knees s and keep eep your your back back str straig aight ht.. 8. Get a firm firm grip grip on the object object with with your your hands hands and and finger fingers. s. Use handles handles when present. 9. Never Never lif liftt anythi anything ng if your hands hands are are greasy greasy or wet. wet. 10. Wear protecti protective ve gloves gloves when lifting lifting object objects s with sharp sharp corners corners or jagged jagged edges. 11. Hold objects objects as as close close to your your body body as possi possible ble.. 12. Perform Perform lifting lifting movements movements smoothly and gradually; gradually; do not jerk jerk the load. load. 13. If you must must change dire direction ction while while lifti lifting ng or carrying carrying the the load, pivot pivot your feet and turn your entire entire body. body. Do not twist at the waist. waist. 14. Set down down objects objects in the same same manner manner as you picked picked them up, up, excep exceptt in reverse. 15.. Do not lift 15 lift an objec objectt from from the floor floor to a leve levell above above your wais waistt in one motion. motion. Set the load load down on a table or bench bench and then adjust adjust your your grip before befo re lifting it higher. higher.
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7011 - Hotels and Motels
HOUSEKEEPING PERSONNEL- Housekeepers, Housemen Cleaning Bathrooms 1. Upon disc discove overy ry of wet wet floors, floors, take take short short steps steps when when walki walking ng on them. them. 2. Plac Place e the rubb rubber er bath bath mat mat on the floo floorr of the tub tub when when stepp stepping ing in in to bathtubs. 3. When When cleanin cleaning g floors, floors, wet wet only only a small small area area of the the floor floor at one time time and dry mop it before cleaning another section. 4. Do not stand stand on the the edge edge of of bath tubs, tubs, sinks, sinks, toilets toilets or or cabin cabinets ets.. 5. Do not open shower shower curt curtain ains s sudden suddenly; ly; the the curt curtain ain rod rod may fall. fall. 6. Do not pick pick up brok broken en glass glass,, need needle les s or razor razor blade blades s with with your your bar bare hands. Use a dust pan and broom. 7. Use caution caution signs signs or cone cones s to barr barrica icade de slippe slippery ry hall hallway ways. s. Vacuum Cleaners and Floor Fl oor Polishers 1. Keep eep powe powerr cor cords away away from from the path path of vacuu vacuum m clea cleane ners rs and floor floor polishers. 2. Disc Disconn onnec ectt the vacuu vacuum m cleane cleanerr from from the outlet outlet by pulli pulling ng on the plug, plug, not the cord. 3. Do not not oper operate ate vac vacuum uum clea cleaner ners s on wet wet floo floors rs.. 4. Do not opera operate te vacuum vacuum cle cleane aners rs or floor floor polis polisher hers s that have have a fraye frayed, d, worn, cut, improperly spliced or damaged power cord. 5. Do not operat operate e vacuum vacuum clea cleaner ners s or floor floor polish polishers ers if if the ground ground pin pin from from the three pronged power plug is missing or has been removed. Dusting/Trash Removal 1. Turn urn off off ligh lightt swit switch ch and allow allow 5 minu minute tes s for for the the bulb bulb to cool cool befor before e cleaning light bulbs and do not use a wet rag to clean light bulbs. 2. Follo ollow w this this proc proce edur dure to pick pick up any any bags bags that that have have sh shar arp p obje object cts s protrud protruding ing from from them: them: Grab Grab the top of the bag above above the tie-off tie-off with two hands and hold the bag away from your body. Changing Linens 1. Get assis assistan tance ce from from a co-work co-worker er when when picking picking up king king sized sized mattr mattress esses es and when moving heavy furniture. 2. When When pickin picking g up towels towels and and bed line linens, ns, grab grab two two corner corners s of the towel towel or or sheet and lightly shake it to remove any needles, razor blades or broken glass that may be bundled in it. 3. Wear ear latex latex gloves gloves when when handl handlin ing g sheet sheets s and towel towels s that are stain stained ed with blood or other bodily fluids. Pushing Carts 1.Move carts by pushing them rather than by pulling them.
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2.
If your your view view is obstr obstruc ucte ted, d, use use a sp spot otte terr to assis assistt in guidi guiding ng the cart cart around corners and through corridors.
VII.5
7011 - Hotels and Motels
HOUSEKEEPING PERSONNEL- Housekeepers, Housemen (Continued) Cleaning Chemicals 1. Follo ollow w the the instr instruc ucti tion ons s on the label label and in the corr corresp espond onding ing Mater Material ial Safety Safety Data Data Sheet Sheet (MSDS (MSDS)) for each each chem chemic ical al produ product ct us used ed in your your workplace. 2. When When sprayi spraying ng tile tile and window window cle cleane aner, r, hold hold the spray spray bottl bottle e at arms arms length away and direct the spray away from your body.
OFFICE PERSONNEL - Front Desk Personnel, Reservationists, Secretaries Office Safety 1. Do not kick kick object objects s out of your your pathwa pathway; y; pick pick them them up up or push push them them out of the way. 2. Open Open one file file cabi cabine nett drawe drawerr at at a tim time. e. 3. Pu Putt heavy heavy files files in in the the bottom bottom drawer drawers s of file file cabinet cabinets. s. 4. Do not bloc block k your view view by carr carryi ying ng large large or bulky bulky ite items ms;; use a dolly dolly or hand truck or get assistance a ssistance from a coworker. coworker. 5. Use the handle handle when when closing closing doors, doors, drawe drawers rs and and file files. s. 6. Close Close dra drawe wers rs and and doors doors imme immedi diate ately ly afte afterr use. use. 7. Keep Keep floors floors clear clear of items items such such as paper paper clips, clips, penc pencils ils,, tacks tacks or staples. staples. 8. Do not tilt tilt the chair chair you you are are sittin sitting g in on on its its back back two two legs. legs. 9. Carry Carry penci pencils, ls, sci scissor ssors s and other other sharp sharp object objects s with with the points points down. down. 10. Do not stand stand on on furnit furnitur ure e to reach reach high high places places.. 11.. Use 11 Use a ladder ladder or step step stool stool to retri retriev eve e or stor store items items that that are locate located d above your head. 12.. Do not 12 not use exten xtensi sion on or pow power cords ords that that hav have the the grou ground nd pron prong g removed or broken off. 13. Use a cord cord cover cover or tape the cord down when when running running electric electrical al or other other cords across aisles, between desks or across entrances or exits. 14. Do not place place your your fingers fingers in or near the feed of a paper shredd shredder er.. 15. Keep Keep doors doors in hallw hallways ays fully fully open open or fully fully clos closed. ed. 16. Use a staple remover, remover, not your your fingers, fingers, for removing removing staples. staples. 17.. Turn 17 urn off and unplu unplug g offic office e mach machin ines es befor before e adjus adjusti ting, ng, lubr lubric icati ating ng or cleaning them. 18. Use handrails handrails when when ascending ascending or descend descending ing stairs stairs or ramps. ramps. 19. Do not stor store or leave leave items items on on stairway stairways s or walkway walkways. s. 20. Do not run run on stair stairs s or take take mor more e than one one step step at a time time..
VII.6
7011 - Hotels and Motels
VII.7
7011 - Hotels and Motels
MAINTENANCE PERSONNEL- Building Maintenance, Groundskeepers Ladders and Step Ladders 1. Read ead and and foll follow ow the the manu manufa fact ctur urer er's 's inst instru ruct ctio ions ns labe labell affi affix xed to the the ladder if you are unsure how to use the ladder. 2. Do not us use e ladd ladder ers s that that have have loos loose e rung rungs, s, crack cracked ed or sp spli litt side side rails rails,, missing rubber foot pads, or other visible damage. 3. Keep Keep ladde ladderr rungs rungs cle clean an and and free free of of greas grease. e. Remove emove buil buildup dup of of mater material ial such as dirt or mud. 4. Do not plac place e a ladder ladder at a blind blind corn corner er or door doorway way wit withou houtt block blockin ing g or roping off the area and posting warning signs that will detour traffic away from your work. 5. Allo Allow w only only one one per person son on the the ladd ladder er at at a tim time. e. 6. Face ace the the ladde ladderr when when cli climb mbin ing g up or down. down. 7. Main Maintai tain n a thre three-p e-poin ointt contac contactt by keepi keeping ng both both hands hands and one foot or both feet and one hand on the ladder at all times when climbing up or down the ladder. ladder. 8. When When perf perfor ormi ming ng work work from from a ladde ladder, r, face face the ladde ladderr and do not lean lean backward or sideways from the ladder. 9. Do not not stand stand on the the top top two two rung rungs s of any any ladd ladder er.. 10. Do not stand stand on a ladde ladderr that that wobble wobbles s or lean leans. s. 11. When When using using a ladder, ladder, exten extend d the top of the the ladder ladder at least least 3 feet feet above the edge of the landing. 12. Secure Secure the ladder in pl place ace by by having having another another employee employee hold it. it. 13.. Do not place 13 place ladder ladders s on barre barrels ls,, box boxes, es, loose loose brick bricks, s, pales pales,, conc concrrete ete blocks or other unstable bases. 14. Do not carry carry items items in in your hands hands while while climbing climbing up or down down a ladder ladder. 15. Do not try try to "wal "walk" k" a ladder ladder by rock rocking ing it. it. Climb Climb down down the ladde ladder, r, and then move it. 16. Do not use a ladder ladder as a horiz horizonta ontall platfo platform rm.. Electrical Powered Tools 1. Do not use use pow power equi equipm pmen entt or tool tools on whi which you you have have not not bee been trained. 2. Keep Keep power power cord cords s away from from path path of drills, drills, saws saws and floor floor polish polishers ers.. 3. Do not use cor cords ds that have have spli splices ces,, expose exposed d wires, wires, or crac cracke ked d or frayed frayed ends. 4. Do not carr carry y plug plugge ged d in equi equipm pmen entt or tools tools with with your your finge fingerr on the switch. 5. Do not not carr carry y equi equipm pment ent or tool tools s by the the cor cord. d. 6. Disconn Disconnect ect the tool tool from from the the outlet outlet by pulli pulling ng on the the plug, plug, not the the cord cord.. 7. Turn the tool off befor before e pluggi plugging ng or unplugg unplugging ing it. 8. Do not not leave leave tools tools that that are are "On "On"" unatt unattend ended ed..
VII.8
7011 - Hotels and Motels
9.
Do not handl handle e or operat operate e elect electri rica call tools tools when when your hands hands are are wet or when you are standing on wet floors. 10. Do not operate operate spark spark inducing inducing tools tools such as grinders, grinders, drill drills, s, or saws saws near containers labeled "Flammable".
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7011 - Hotels and Motels
MAIN MAINTE TENA NANC NCE E (Continued)
PERS PE RSO ONNEL NNEL--
Buil Buildi ding ng
Main Mainte tena nanc nce, e,
Grou Ground ndsk skee eepe pers rs
Electrical Powered Tools (Continued) 11. Turn off electr electrical ical tools tools and disconnec disconnectt the power power source source from from the outlet outlet before attempting repairs or service work. work. Tag the tool "Out Of Service". 12.. Do not us 12 use e exte extens nsion ion cords cords or other other ground grounded ed three three pronge pronged d power power cords that have the ground prong removed or broken off. 13. Do not remove remove the the ground ground prong prong from from electri electrical cal cords. cords. 14.. Do not 14 not us use e an adap adapte terr su such ch as a cheat heater er plug plug that that elim elimin inat ates es the the ground. 15. Do not use portable portable power power tools tools unless unless they have a color-co color-coded ded green green band taped to the handle. These green labeled tools have Ground Fault Fault Circuit Interrupters incorporated into the plug end of the power cord. The The us use e of thes these e powe powerr tool tools s are are requi equirred when when work workin ing g in olde olderr buildings or temporary work locations where the work environment is often damp, and the available electrical outlets may not meet our wiring standards. 16.. Do not 16 not us use e a powe powerr hand hand tool tool to cut cut wet wet or water water soak soake ed bui buildin lding g materials or to repair pipe leaks. 17.. Do not use a powe 17 powerr hand tool whil while e wearin wearing g wet cotton cotton glov gloves es or wet leather gloves. 18. Never Never operate operate ele electr ctric ical al equipm equipment ent barefoot barefooted. ed. Wear rubbe rubberr-soled -soled or insulated work boots. 19. Do not operate operate power power hand tools tools or portable portable appli applianc ances es while while holding holding a part of the metal casing or holding the extension cord in your hand. Hold Hold all all port portab ablle powe powerr too tools by the the plas plasti tic c hand hand gri grip or othe otherr nonconductive areas designed for gripping purposes. Bench Grinders/Power Saws 1. Replace eplace the the guards guards before before starti starting ng machin machines, es, after after making making adjustm adjustment ents s or repairs. 2. Do not remov remove, e, alter alter or bypa bypass ss any safet safety y guar guards ds or devi device ces s when when operating any power saw or grinder. 3. Do not wear wear loose loose clot clothin hing g or jewe jewelry lry in the the machi machine ne shop. shop. 4. Long ong hair hair must must be conta ontain ined ed under under a hat hat or hair hair net, net, regar egardl dle ess of gender. 5. Read and obey obey safet safety y warning warnings s posted posted on or near near any mach machine inery ry.. 6. Wear ear the presc prescri ribe bed d pers persona onall prot protec ecti tive ve equipm equipment ent such such as goggl goggles es,, gloves, dust masks and hearing protection when operating the power saw or bench grinder. grinder. 7. Do not not try try to stop stop a wor workpi kpiec ece e as it it goes goes thr throug ough h any mac machi hine ne.. If the the machine becomes jammed, disconnect the power before clearing the
VII.10
7011 - Hotels and Motels
8. 9. 10.. 10 11.. 11
jam. Turn off the saw before making measurement measurements, s, adjustmen adjustments ts or repairs. repairs. Keep eep your your hand hands s away away from from the the expo exposed sed blade blade.. Oper Operate ate the saw at full cutt cuttin ing g speed speed with with a sh shar arp p blade blade to preve prevent nt kickbacks. If the saw becom becomes es jamme jammed, d, turn turn off the power power befor before e pull pullin ing g out the incomplete cut.
VII.11
7011 - Hotels and Motels
MAIN MAINTE TENA NANC NCE E (Continued)
PERS PE RSO ONNEL NNEL--
Buil Buildi ding ng
Main Mainte tena nanc nce, e,
Grou Ground ndsk skee eepe pers rs
Hand Tools 1. Do not not cont continu inue e to wor work k if your your safe safety ty gla glasse sses s beco become me fogg fogged. ed. Stop Stop work and clean the glasses until the lenses are clear and defogged. 2. Keep eep the the blade blade of all all cutt cuttin ing g tools tools sh sharp arp.. 3. Carry Carry all all shar sharp p tools tools in in a sheat sheath h or hol holste sterr. 4. Do not use use a tool if its its handle handle has has splint splinters ers,, burrs, burrs, crac cracks ks or split splits, s, or if the head of the tool is loose. 5. Do not not us use e impa impact ct tool tools su such ch as hamm hammer ers, s, chise chisels ls,, punc punche hes s or steel steel stakes that have mushroomed heads. 6. When When handing handing a tool tool to anothe anotherr person, person, dir direct ect sharp sharp points points and and cuttin cutting g edges away from yourself and the other person. 7. When When using using knives, knives, shear shears s or other other cutting cutting tool tools, s, cut in in a direct direction ion away away from your body. 8. Do not chop chop at height heights s above above your your head head when when worki working ng with with a hand hand axe. axe. 9. Do not not use use "che "cheate aters" rs" on load load binder binders s or "boomer "boomers". s". 10. Do not car carry ry tools tools in in your your hand when when clim climbing bing.. Carry Carry tools tools in in tool belts belts or hoist the tools to the work area with a hand line. 11. Do not throw throw tools tools from one one locatio location n to another, another, from from one emplo employee yee to another, from scaffolds or other elevated platforms. 12. Transport ransport hand hand tools tools only only in tool tool boxe boxes s or tool tool belts. belts. Do not carr carry y tools tools in your clothing. Files/Rasps 1. Do not use a file file as a pry bar, hammer hammer,, scre screwdr wdrive iverr or chis chisel. el. 2. When When using using a file file or a rasp, rasp, grasp grasp the handle handle in in one hand and the the toe toe of the file in the other. 3. Clea Clean n the the groov grooves es of of a file file with with a wire wire brush. brush. Chisels 1. Keep eep the the cutt cutting ing edge edge of of the the chi chisel sel sh sharp arp.. 2. Do not not use use chis chisels els with with damage damaged d strik striking ing ferrul ferrules. es. 3. Hold Hold a chis chisel el wit with h a tool tool hold holder er if if possi possibl ble. e. 4. Clam Clamp p a smal smalll workpi workpiec ece e in a vise vise and chip chip towar towards ds the stati stationa onary ry jaw jaw when working with a chisel. Hammers 1. Use Use a claw claw hamme hammerr for for pulli pulling ng nail nails. s. 2. Do not strik strike e nails nails or other other object objects s with with the cheek cheek of the the hammer hammer.. 3. Do not not stri strike ke one hammer hammer against against another another hammer hammer.. 4. Do not not use use a hamm hammer er if if your your hands hands are oily, oily, gre greasy asy or wet. wet.
VII.12
7011 - Hotels and Motels
5.
Do not use use a hammer hammer as a wedge wedge,, a pry bar bar or for for pullin pulling g large large spik spikes. es.
VII.13
7011 - Hotels and Motels
MAIN MAINTE TENA NANC NCE E (Continued)
PERS PE RSO ONNEL NNEL--
Buil Buildi ding ng
Main Mainte tena nanc nce, e,
Grou Ground ndsk skee eepe pers rs
Saws 1. Keep Keep contr control ol of saws saws by rele releasin asing g downwar downward d pressu pressure re at at the end end of the stroke. 2. Do not use use an adju adjust stab able le blad blade e saw such such as a hack hacksa saw, w, copi coping ng saw, saw, keyhole saw or bow saw, if the blade is not taut. 3. Do not not use use a saw saw that that has dull dull saw saw blade blades. s. 4. Oil Oil saw saw blad blades es afte afterr eac each h use use.. 5. Do not not car carry ry a saw saw by the the bla blade de.. 6. When When using using a hand hand saw, saw, hold hold the workp workpie iece ce firml firmly y agai agains nstt the the work work table. Screwdrivers 1. Alwa Always ys match match the size size and type type of screw screwdr driv iver er blade blade to fit the head head of the screw. screw. 2. Do not hold hold the workp workpiec iece e against against your your body body while while using using a scre screwdr wdrive iverr. 3. Use an awl, awl, drill drill or a nail nail tto o make make a starti starting ng hole hole for screw screws. s. 4. Do not use use a screwd screwdriv river er as a punch, punch, chis chisel, el, pry pry bar or nail nail pulle pullerr. 5. When using a spiral spiral ratchet ratchet screwdriv screwdriver, er, push push down firmly firmly and slowly slowly. Wrenches 1. Do not not sli slip a pipe pipe over over a sing single le head head wren wrench ch handl handle e for for incr increa ease sed d leverage. 2. Do not not use use a shi shim m to to mak make e a wr wrench ench fit fit.. 3. Size Size the adjustab adjustable le wre wrench nch to fit fit the nut befor before e turning turning.. 4. Do not not use use a wre wrench nch with with brok broken en or or batter battered ed point points. s. 5. Use box box or soc socke kett wrenc wrenches hes on hex hexagon agon nuts nuts and bolts bolts as a first first choi choice, ce, and open end wrenches as a second choice. Pliers 1. Do not not use use plie pliers rs as as a wre wrenc nch h or a hamme hammerr. 2. Do not not attemp attemptt to force force plie pliers rs by by using using a hammer hammer on them. them. Vises 1. When When clamp clamping ing a long long work workpi piec ece e in a vise, vise, suppo support rt the the far end end of the workpiece by using an adjustable pipe stand, saw horse or box. 2. Do not use use a vise vise that that has wor worn n or broke broken n jaw ins inser erts ts,, or has crac cracks ks or fractures in the body of the vise.
VII.14
7011 - Hotels and Motels
MAIN MAINTE TENA NANC NCE E (Continued)
PERS PE RSO ONNEL NNEL--
Buil Buildi ding ng
Main Mainte tena nanc nce, e,
Grou Ground ndsk skee eepe pers rs
Handling Chemicals 1. Follo ollow w the the instr instruc ucti tion ons s on the label label and in the corr corresp espond onding ing Mater Material ial Safety Data Sheet (MSDS) for each chemical product you will be using in your workplace. 2. Use perso personal nal prote protecti ctive ve clothi clothing ng or equipme equipment nt such such as neopre neoprene ne gloves gloves,, rubber boots, shoe covers, rubber aprons and protective eyewear, when usin us ing g chem chemic ical als s labe labele led d "Fla "Flamm mmab able le", ", "Cor "Corrrosiv osive" e",, "Cau "Caust stic ic"" or "Poisonous". 3. Do not use prot protec ecti tive ve cloth clothin ing g or equip equipme ment nt that that has split split seams, seams, pin holes, cuts, tears, or other signs of visible damage. 4. Each Each time time you use use your gloves, gloves, wash wash your your gloves gloves befor before e remov removing ing them them using cold tap water and normal hand washing motion. Always wash your hands after removing the gloves. 5. Only Only us use e red col color-c or-cod oded ed,, plas plasti tic c or metal etal cont contai aine nerrs for for stor storin ing g flammables. 6. Do not not use chemicals als fro from unlabe abeled contai ntain ners ers and unmark arked cylinders. 7. Do not not drag drag contai containe ners rs labe labele led d "Flamm "Flammabl able" e".. Animals and Insects 1. Watch atch for and and stay away away from from guest guest's 's pets pets in the the rooms rooms and and cars. cars. 2. Use a long-d long-dista istance nce insecti insecticid cide e to dest destroy roy wasp nests. nests. Gasoline Powered Lawn Maintenance Tools 1. Do not not operate ate powe owered equi quipme pment on which you have ave not not been trained. 2. Do not use tools tools with with parts parts that that are loose, loose, wor worn, crack cracked ed or otherw otherwis ise e visibly damaged. 3. Read and follo follow w the manufac manufactur turer' er's s routine routine and and preven preventiv tive e maintena maintenance nce schedule posted on the workshop wall. 4. Tag damage damaged d tool tools s "Out of Servi Service ce"" to prev preven entt accid accident ental al start start up or use. 5. Do not alter alter or by-pa by-pass ss any safety safety devic device e provide provided d by the manufac manufactur turer er.. 6. Only Only use grip grip loca location tions s as specif specified ied by the manufa manufactur cturer er as a handho handhold ld when operating the unit. 7. Do not not pour pour fuel fuel in into to the the tank tank of a runn runnin ing g engin engine. e. 8. Do not not smok smoke e whil while e serv serviicing cing,, us usin ing g or refue efueli ling ng a gaso gasoli line ne powe powerred tool. 9. Keep eep body body parts parts and clot clothi hing ng away away from from the runn runnin ing g engi engine ne and the cutting blade.
VII.15
7011 - Hotels and Motels
10. 11. 12. 13.. 13
Do not run run a gasoli gasoline ne engine engine ins inside ide the the storag storage e shed. shed. Turn off off the engine engine when when you are are not cutting cutting or trimming. trimming. Allow the engine engine to cool cool before before performing performing maintenan maintenance ce or refueling. refueling. Stop Stop the the engi engine ne and disc disconn onnec ectt the the sp spar ark k plug plug wir wire befor before e clean cleanin ing, g, inspecting, adjusting or repairing cutting blades or other rotating parts. 14. Allo 14. Allow w the the engi engine ne to cool cool before before cover covering ing or storin storing g it in the storag storage e shed.
VII.16
7011 - Hotels and Motels
MAIN MAINTE TENA NANC NCE E (Continued)
PERS PE RSO ONNEL NNEL--
Buil Buildi ding ng
Main Mainte tena nanc nce, e,
Grou Ground ndsk skee eepe pers rs
Mowing 1. Visual Visually ly insp inspect ect the are area a to be be mowed mowed.. Remove emove or mow around around haza hazard rds s such as tree stumps, roots, rocks, branches, sprinklers, hoses, electrical cords, light fixtures and pipes. 2. Never Never byby-pas pass s the the kill kill switch switch on the the mower mower handle. handle. 3. Only Only the the operato operatorr is permit permitted ted to to ride ride on a riding riding mowe mowerr. 4. Pu Putt the mower mower into into neutr neutral al before before start starting ing or shutt shutting ing off off a riding riding power power mower. 5. Do not not pl plac ace e hands hands or or feet feet unde underr the the mowe mowerr deck deck.. 6. Do not not direct direct the grass grass d disc ischar harge ge towa towards rds bystande bystanders. rs. 7. Turn urn off off the the mowe mowerr befo beforre dump dumpin ing g the the gras grass s catc catche herr or remov emovin ing g clogged grass from the chute. 8. When When usin using g a ridin riding g mowe mower, r, mow mow up up and and down down the the slo slope pe.. Do not not mow mow across a slope. 9. To mow across across a slope slope,, use use an upright upright mower mower.. 10. Keep Keep the the mower mower in gear gear when when goin going g down slop slopes. es. Line Trimming Trimming and Backpack Blowers 1. Befo Beforre refue efueli ling ng,, remov emove e the the trim trimme merr from from your your harn harnes ess, s, plac place e the the trimmer on the ground and allow the engine to cool. 2. When When edging edging or trimmi trimming ng along along roads roads or or the parki parking ng lot, lot, stay stay as clos close e to the curb as possible. 3. Do not not use use the the blow blower er to to clean clean your yourse self lf.. 4. Do not not direc directt the the blow blower er tow towar ard d bysta bystande nders rs..
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FOOD FOOD SERVI SERVICE CE PE PERS RSON ONNE NEL L - Cook Cooks, s, Serve Servers rs,, Dishw Dishwash asher ers, s, Bart Barten ender ders, s, Banquet Staff General 1. Do not not handl handle e hot hot or fro froze zen n item items s with with your your bar bare e hands hands.. Use Use dry dry pot holders or towels. 2. Cap all all open open ster sterno no flame flames s before before pushing pushing the the banque banquett carts carts.. 3. Plac Place e the lid lid on coffee coffee pots pots and pots pots of hot liqui liquids ds befor before e picki picking ng them them up to move them. 4. Use Use a dry dry tow towel or an oven oven mit mit when when taki taking ng plat plates es out out of the the plat plate e warmers. 5. Do not subm submerg erge e hot glas glass s in cold cold wate waterr or subme submerg rge e a cold cold glass glass in hot hot water. 6. Do not use a drinki drinking ng glass glass to to scoop scoop ice ice from from the the ice ice mach machine ine.. 7. Get Get assi assist stanc ance e from from a co-wor co-work ker when when carr carryi ying ng tables tables during during banquet banquet room set up or tear down. Housekeeping 1. Mop Mop up wate waterr arou around nd sink sinks, s, drin drink k disp dispen ense sers rs,, free freeze zerr floo floors rs and ice ice machines. 2. Straight Straighten en or remov remove e floor floor mats mats that do do not lie lie flat flat on the the floor floor.. 3. Upon disc discove overy ry of wet wet floors, floors, take take short short steps steps when when walki walking ng on them. them. 4. Imme Immedi diat ately ely clean clean up spills spills,, wate water, r, cooki cooking ng oils and other other liqu liquid ids s from from the floor. 5. Use Use caut cautio ion n sign signs/ s/co cone nes s to bar barrica ricade de slip slippe pery ry area areas s su such ch as fres freshl hly y mopped floors. 6. Clea Clean n up any any brok broken en glas glass s usin using g a dust dust pan and bro broom om.. Do not not pick pick up up broken glass with your bare hands. Kitchen Appliances 1. Replac eplace e the guard guards s befor before e start starting ing grinde grinders rs and slic slicer ers, s, after after makin making g adjustments or repairs. 2. Do not remov remove, e, alter alter or bypa bypass ss any safet safety y guar guards ds or devi device ces s when when operating any a ny piece of equipment or machinery. machinery. 3. Do not wear wear loose loose cloth clothin ing g or dangl danglin ing g jewe jewelr lry y when when worki working ng in the the kitchen. 4. Long ong hair hair must must be conta ontain ined ed under under a hat hat or hair hair net, net, regar egardl dle ess of gender while working in the kitchen. 5. Turn urn off off slic slicer ers, s, doug dough h knea kneade derrs and and meat meat grin grinde ders rs befo beforre maki making ng measurements, adjustments or repairs. 6. Keep Keep hands hands away away fro from m the expose exposed d blade blade of of meat meat slice slicers. rs. 7. Do not try try to stop stop any foods foods as they they go thr through ough the the meat meat grind grinder ers s or dough dough kneaders. kneaders. If the machine machine become becomes s jammed, jammed, disconne disconnect ct the
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8. 9. 10. 11. 12. 13. 14.
power before clearing the jam. Do not use use cords cords that that have spli splices ces,, expose exposed d wires wires or crac cracke ked d or frayed frayed ends. Disconn Disconnect ect the appli applianc ance e from from the outlet outlet by pull pulling ing on the the plug, plug, not not the cord. Turn the appliance appliance off before before plugging plugging or unplugging unplugging it. Do not handle handle or operate electrical electrical appliances appliances when when your your hands are wet or when you are standing on wet floors. Turn off gas applian appliances ces when when not not in use. use. Turn on on the kitchen kitchen hoods when when kitchen kitchen applianc appliances es are are on. Position osition pots pots and pans pans on the the stove stove tops so that that the the pot handles handles do not not protrude over the edge of the range.
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7011 - Hotels and Motels
FOOD FOOD SERVI SERVICE CE PE PERS RSON ONNE NEL L - Cook Cooks, s, Serve Servers rs,, Dishw Dishwash asher ers, s, Bart Barten ender ders, s, Banquet Staff (Continued) Knife Safety 1. When When handl handling ing knive knives s and other cutt cuttin ing g tools, tools, direc directt sharp sharp point points s and edges away from you. 2. Store Store knive knives s in knife knife bloc blocks ks or in shea sheaths ths after after use. use. 3. Do not not use use kni knive ves s that that have have dul dulll blade blades. s. 4. Do not not use use honi honing ng stee steels ls that do not not have have handle handle guards. guards. 5. Do not not attem attempt pt to cat catch ch a fal falli ling ng kni knife fe.. 6. Use knives knives for for the the oper operatio ation n for which which they they are named. named. 7. Do not not us use e kniv knives es with with brok broken en or loose loose handl handles es.. 8. Do not not use use kniv knives es as as a can can ope opener ner or ice ice pick pick.. 9. Do not not leave leave kniv knives es in in si sink nks s full full of wate waterr. 10. Do not not pick pick up up knive knives s by their their blade blades. s. 11. Carry knives knives with with their tips pointed pointed towards towards the floor. floor.
PARKING ATTENDANTS - Valets, Bell Staff General 1. Watch atch for and stay stay away away from from guest guests' s' pets pets in the gues guests ts'' rooms ooms and cars. 2. Use a cart cart or doll dolly y to carr carry y luggag luggage e to the the guest guests' s' rooms rooms.. 3. Use Use cautio caution n signs signs or cone cones s to barri barrica cade de slipp slipper ery y areas areas such as freshl freshly y mopped floors or wet sidewalks. 4. Upon disc discove overy ry of wet wet floors, floors, take take short short steps steps when when walki walking ng on them. them. 5. Straight Straighten en or remov remove e rugs rugs and mats mats that that do not lie flat on the floor floor.. 6. Do not not run run when when us usin ing g sta stair irs. s. Vehicle Safety 1. Obey Obey all all signs signs post posted ed in the parki parking ng lot lot when when parki parking ng cars cars.. 2. Stand Stand cle clear ar of veh vehic icle les s drive driven n by thei theirr owne owners rs.. 3. Do not appro approach ach any any vehicl vehicle e driven driven until until the the driver driver stop stops s and exits exits it. it. 4. Shut all all doors doors and and fasten fasten your your seat seat belt belt befor before e moving moving the the vehicl vehicle. e.
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LAUNDRY PERSONNEL Equipment 1. Do not wear wear loose loose clot clothin hing g or jewe jewelry lry in the the laundry laundry room. room. 2. Long ong hair hair must must be conta ontain ined ed under under a hat hat or hair hair net, net, regar egardl dle ess of gender. 3. Read and obey obey safet safety y warning warnings s posted posted on or near near any mach machine inery ry.. 4. Do not not try try to stop stop laun laundry dry as as it goe goes s throug through h the the pres press s roll roller ers. s. If the the machine becomes jammed, disconnect the power before clearing the jam. 5. After fter the dryer dryer stops stops,, allow allow the conte contents nts to cool cool for a few few minute minutes s before before emptying the dryer. dryer. 6. Befo Beforre retur eturni ning ng iron irons s to stor storag age, e, test test iron irons s for for heat heat by putt puttin ing g the the surface to a dry cloth cloth and touching touching the cloth. cloth. If the cloth is hot, allow allow the iron to cool before placing it in storage. 7. Disconn Disconnect ect the tool tool from from the the outlet outlet by pulli pulling ng on the the plug, plug, not the the cord cord.. 8. Do not not stan stand d in water ater or on wet wet su surf rfac ace es when when opera operati ting ng iron irons s or electrical appliances. 9. Do not not oper operat ate e elec electr tric ical al appl applia ianc nces es that that have have a fray frayed ed,, wor worn, cut, cut, improperly spliced or damaged power cord. Dirty Linens 1. When When pickin picking g up towels towels and and bed bed linens linens,, grab grab two cor corner ners s of the sheet sheet or towel and lightly shake it to remove any needles, razor blades or broken glass that may be bundled in it. 2. Wear ear latex latex gloves gloves when when handl handlin ing g sheet sheets s and towel towels s that are stain stained ed with blood or other bodily fluids. Housekeeping 1. Upon disc discove overy ry of wet wet or soapy soapy floor floors, s, take take shor shortt steps steps when when walking walking on on them. 2. Mop Mop up wate waterr aroun around d sink sinks s and wash washin ing g machi machine nes. s. 3. Straight Straighten en or remov remove e mats mats that that do not not lie lie flat flat on the the floor floor.. 4. Use Use cautio caution n signs signs or cone cones s to barri barrica cade de slipp slipper ery y areas areas such as freshl freshly y mopped floors. 5. When When cleanin cleaning g floors, floors, wet wet only only a small small area area of the the floor floor at one time time and dry mop it before cleaning another section. 6. Clea Clean n up any any brok broken en glas glass s usin using g a dust dust pan and bro broom om.. Do not not pick pick up up broken glass with your bare hands. Handling Chemicals 1. Follo ollow w the the instr instruc ucti tion ons s on the label label and in the corr corresp espond onding ing Mater Material ial Safety Data Sheet (MSDS) for each chemical product you will be using in
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2. 3.
your workplace. Use Use pers persona onall protec protecti tive ve cloth clothin ing g or equipm equipmen entt su such ch as rubbe rubberr glove gloves, s, and protective eyewear when laundry chemicals labeled "Poisonous". Do not not use chemi chemical cals s from from unlabel unlabeled ed contai containers ners..
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7011 - Hotels and Motels
GIFT SHOP PERSONNEL- Cashiers, Stockers Cashiers 1. Use a clos closed ed fist fist or the the back of of your hand hand to close close cash cash regi register ster drawers drawers.. 2. Do not not allo allow w merch erchan andi dise se to accu accumu mula late te on the the floo floorr behi behind nd the the counter.
Stockers Unpackaging Merchandise 1. Use Use long long handl handled ed snips snips when when cutt cuttin ing g stra strapp ppin ing g band bands s away away from from a shipping container. container. 2. Wear safety safety glass glasses es when when cutting cutting strappi strapping ng bands, bands, uncrati uncrating ng materia materials ls and driving nails. 3. Stand Stand to the sid side e of the strappi strapping ng band band when when cuttin cutting g it. it. 4. Store Store case case cutte cutters rs,, exac exacto to knive knives s or other other tool tools s with with cutti cutting ng edges edges in sheaths when they are not in use. 5. Visual Visually ly inspe inspect ct for sharp sharp object objects s or other hazar hazards ds before before putti putting ng hands, hands, legs or other body parts into containers such as garbage cans, boxes, bags or sinks. 6. Remove emove or bend bend nail nails s and staple staples s from from crate crates s before before unpac unpackin king. g. Stocking Shelves 1. When When manual manually ly stock stockin ing g sh shel elve ves, s, positi position on the materi material als s to be shelv shelved ed slightly slightly in front of you, so that you do not have to twist when lifting and stacking materials. 2. Do not not let let items items overha overhang ng from from shel shelves ves into into walkw walkways. ays. 3. Place Place heavier heavier loads loads on the the lowe lowerr or middle middle shelve shelves. s. 4. Remov emove e one one objec objectt at a tim time e from from she shelv lves es.. 5. Place Place item items s on shelve shelves s so that that they they lie flat flat and do not not lean lean agains againstt each each other. Hand Truck Operations 1. Tip the load load slight slightly ly forwa forward rd so that that the tongu tongue e of the hand truc truck k goes goes under the load. 2. Pus ush h the the tong tongue ue of the hand hand truc truck k all all the the way unde underr the the load load to be moved. 3. Keep eep the the cent center er of grav gravit ity y of the load load as low low as poss possib ible le by placi placing ng heavier objects below the lighter objects. 4. When When loading loading hand hand truc trucks, ks, keep keep your your feet feet clear clear of of the whee wheels. ls. 5. Pu Push sh the load so so that the the weigh weightt will will be carr carried ied by by the axle axle and not not the handles. The operator should only balance and push.
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6.
Place Place the the load load so so that that it will will not not slip, slip, shi shift ft or or fall. fall. Use straps, straps, if they they are are provided, to secure the load. 7. If your your view view is is obstruc obstructed ted,, use a spotter spotter to to assist assist in in guiding guiding the the load. load. 8. Do not walk walk back backwa warrd with with the hand hand truck truck,, unle unless ss going going up stai stairs rs or ramps. 9. When When going going down down an incli incline, ne, keep keep the the hand hand truck truck in in front front of you so so that it can be controlled at all times. 10. Move Move hand hand trucks trucks at a walking walking pace. pace. 11. Store hand trucks trucks with with the the tongue tongue under under a pallet, pallet, shelf, or table. table.
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