The Greenbank Hotel (Falmouth) Ltd Harbourside, Falmouth, Cornwall, TR11 2SR Fire Safety, Policy and Procedure Reason: To ensure that The Greenbank Hotel Ltd conforms to current fire safety legislation and best practice and to create a safe environment for employees and guests.
1. Standard: It is essential that all employees are aware of this policy and need to act in accordance with its content. Training will be provided to all employees on the implementation of this policy and thereafter during induction training for new recruits. If the alarm is sounded, the Duty Manager or any member of the Fire Team (the Fire Team is defined in paragraph 2) should note the location zone indicated on the fire panel display and send either the Duty Manager or member of the Fire Team to investigate. The person investigating the alarm should proceed with great caution, towards the area displayed on the fire panel. If safe, report to reception, or the fire should be tackled also advising reception of your actions. Use the appropriate fire fighting equipment (as a guide fire extinguishers extinguishers are only designed designed to be used on fires the size of waste paper bins). If it is not possible to tackle the fire, evacuate closing all doors and windows windows behind you to prevent the fire spreading, where safe to do so. Call the Fire Brigade by Dialing 999 and brief the Duty Manager. When the Fire Brigade arrive a full handover from the Duty Manager or member of Fire Team will be done and they will then leave to the assembly point.
2. The Fire Team When the Fire Brigade has been called the Fire Team will take responsibility for further action. Fire Teams
Earl Early y Shift Shift 0730 730 -15 -15.30 .30 D uty Manager
D uty Receptionist
Late ate Shift Shift 15.0 5.00 - 23.00 3.00 Duty Manager
D D uty yM M a a n n a a g g e e r r
D uty R eceptionist
D ay Porter
N Night igh ight Shift Shift 22.00 22.0 22.00 0 - 08.30 08.3 08.30 0
Ni ig gh ht t Por rt ter
D ay Porter
3. What will cause an alarm to sound? 3.1
Break Glass: Glass : There is a Break Glass (manual call point) adjacent to each emergency exit. To operate break the glass at the front of the device, the alarm will sound immediately.
3.2
Fire Panel: Panel: By pressing the ‘sound alarms’ push button. To cancel press ‘silence alarms’ push button.
3.3
Heat/Smoke Detectors: Detectors: Ceiling mounted detectors are located in every room and will detect heat or smoke in the area. This will send a signal to the main Fire Panel to sound the alarms. The location zone of the detector will be indicated on the Fire Panel display. On the detector a small red light will illuminate to indicate activation.
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The Greenbank Hotel (Falmouth) Ltd Harbourside, Falmouth, Cornwall, TR11 2SR 4. How should I react to any alarm? When the alarm sounds, DO NOT PANIC! Guests in the Hotel will be nervous and it is the responsibility of each member of staff to remain calm and collected. Follow the instructions within your department Fire procedure given to you by the department department Head. Make sure you are familiar with the escape routes within your department.
5. Evacuation Procedure. 5.1
Duty Duty Mana Manager ger or mem member ber of Fire Fire Team to coll collect ect fire fire box box and and proce proceed ed to internal assembly point.
5.2
All emplo employee yees s and and guest guests s to evacua evacuate te via via nea neares restt fire fire exit exit and and make make for the external assembly point [Greenbank Gardens].
5.3
All H.O.D’ H.O.D’s s or Senior’ Senior’s s on duty duty sho should uld repor reportt to the Fire Fire Assemb Assembly ly Poin Pointt for for instructions from the Duty Manager or member of the Fire Team.
5.4
The The Duty Duty Rece Recepti ptioni onist st sho should uld colle collect ct the the Bed Bed She Sheet, et, all the day’s day’s func functio tion n sheets and Department Rosters.
5.5
The The Duty Duty Man Manag ager er will will be in cha charge rge of dele delegat gatin ing g Instr Instruct uctio ions ns to to H.O.D H.O.D’s ’s or or Senior’s on their areas of investigation throughout the Hotel. Each and must report any incidents and all clears that may occur when doing their search back to the Duty Manager. All Senior’s who have been appointed to check areas and rooms, must take chalk to mark each individual door to say that it has been checked and clear. On completion all must report back to the Duty Manager.
5.6
The The Senio Seniorr on site site in in each each depa departm rtmen entt must must tak take e the the dail daily y atten attenda dance nce sheet sheet and check to see that all staff who, are signed in are accounted for when doing your department check at the assembly point. Anyone not accounted for needs to be reported to the Duty Manager.
5.7
Guest Guests s sho should uld be enco encoura urage ged d to to lea leave, ve, howeve howeverr no no emp employ loyee ee shoul should d endanger endanger their life for anyone refusing to leave.
5.8 5.8
Assi Assist st dis disab able led d gue guest sts s and and tho those se with with any any spe speci cial al need needs. s.
5.9
Assem Assemble ble in the the ‘Gre ‘Green enba bank nk Gard Gardens ens’’ and and repor reportt to your your dep depart artme ment nt Hea Head d or Senior.
5.10
Do not not return return to the the Hotel Hotel until until told to do do so by the the Fire Fire Brigad Brigade e or a membe member r of the Fire Team.
5.11
Do not us use the lift.
5.12 5.12
Do not not sto stop p to coll collec ectt bel belon ongi ging ngs. s.
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The Greenbank Hotel (Falmouth) Ltd Harbourside, Falmouth, Cornwall, TR11 2SR 6. What to do on discovering a fire. 6.1
Raise the alarm
6.2
If the the Fire Fire is is small small enoug enough h to to be be cont contain ained ed attem attempt pt to to exti exting nguis uish h it. it.
6.3
Ensure Ensure you have have a clear clear escape escape route route when when tryi trying ng to tackle tackle any any fire. fire.
6.4 6.4
Use Use the the corr correc ectt fir fire e fig fight htin ing g equ equip ipme ment nt..
6.5 6.5
Wher Where e pos possi sibl ble e mak make e sur sure e you you hav have e a comp compan anio ion n wit with h you you..
6.6
If the the fir fire e ca cannot nnot be co contai ntaine ned d cal calll 999 and brief Duty Manager.
7. How do I know which extinguisher to use? Dry Powder Extinguishers are usually rated for multiple purpose use. They contain an extinguishing agent and use a compressed non flammable gas as a propellant
Water Extinguishers contain water and compressed gas and should only be used on Class A (ordinary combustibles) fires
CO2 Extinguishers are most effective on Class B and C (liquids and electrical) fires. As the gas disperses quickly, these extinguishers are only effective from 3 - 8 feet. The CO2 is stored as a compressed liquid, as it expands, it cools the surrounding air. The cooling cooling will often cause ice to form around the horn where the gas is expelled from. As the fire could re-ignite continue to apply the agent even after the fire is put out.
Foam Extinguishers contain foam and compressed gas and should only be used on liquid fires such as deep fat fryers.
Foam Blankets is a safety device designed to extinguish small fires. It consists of a sheet of fire retardant material which is placed over a fire in order to smother it used in kitchens and to cover people.
What a fire needs to survive: Confidential
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The Greenbank Hotel (Falmouth) Ltd Harbourside, Falmouth, Cornwall, TR11 2SR
…..take away any of the three elements and the fire dies. How to use a fire extinguisher!
PASS Pull the pin at the top of the extinguisher that keeps the handle from being accidentally pressed.
Aim the nozzle toward the base of the fire,
Squeeze the handle to discharge the extinguisher. If you release the handle, the discharge will stop.
Sweep the nozzle back and forth at the base of the fire. After the fire appears to go out watch carefully since it may re-ignite!
8. Will training be provided? Confidential
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The Greenbank Hotel (Falmouth) Ltd Harbourside, Falmouth, Cornwall, TR11 2SR 8.1 8.1
Fire Fire train trainin ing g wil willl be be pro provi vide ded d dur durin ing g ind induc ucti tion on..
8.2 8.2
Ther There e wil willl be be man manda dato tory ry tra train inin ing g ses sessi sion ons s eve every ry yea yearr.
8.3
There There will will be soun sounder der and and manu manual al call call point point checks checks every every Mond Monday ay at at 11 11 am am
8.4 8.4
Ther There e wil willl be be two two rand random om test test eva evacu cuat atio ions ns ever every y yea yearr.
8.5
Fire Fire Marsh Marshall all Train Training ing will will be given given to to all all Fire Fire Team membe members rs and and H.O. H.O.D’s D’s FIRE TRAINING IS A LEGAL REQUIREMENT AND COULD ONE DAY SAVE YOUR LIFE!
9. How do I know which exit to t o use? Each Fire Exit is clearly Sign posted
green
indicating the direction to make your escape.
10. Will guests know what should be done in the event of a fire? When each guest checks into a room they should be informed of the assembly point. They should also be shown the fire frame, located behind the room door, indicating there position within the Hotel and the nearest exit.
11 Fire Bell and Drill A Fire Bell Test is completed every Monday morning at 11a.m. Fire Drills and Mock Evacuations will be hosted periodically throughout the year.
12 Any Questions? If you have any questions or are unsure of what to do in the event of a Fire, Drill etc. then please do not hesitate to seek clarification from your respective Line Manager.
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