Nepal College of Management Dhobighat,Lalitpur
Report on Management Information System
Submitted by :
Abinash Adhikari Ginish Jung ahal "em Ghimire #rusha Joshi
Supervised by:
Prajwal Shrestha MIS !ourse Instru!tor
Acknowledgement $e would like to offer our sin!ere thanks to all the people who ha%e de%oted their pre!ious time and effort in the !ourse of preparing this report& $e would also like to offer our gratitude to our !ollege' (epal )ollege of management for in!orporating the proje!t in **A program& $e are thankful to Mr& Prajwal Shrestha' MIS !ourse instru!tor for pro%iding us with this opportunity and also pro%ided us with !onstant help and guidan!e& +his proje!t has pro%ided with the opportunity to implement our a!ademi! knowledge into the real world and broaden our hori,on& +hanking you
Executive Summary +his proje!t was !arried out to as!ertain the %aluable information about the %arious information systems used in -!ube )inemas& +he report !o%ers the entire detail about the different information systems implemented in the -!ube !inemas and their respe!ti%e fun!tions in the %arious departments& +his proje!t !o%ers the general information system of -!ube !inemas and the pro!ess of how the general ti!keting system and the issuan!e of the ti!kets works in -!ube !inemas lo!ated in ./ tower& +he report !ontains all the information ar!hite!ture used in the -!ube !inemas and the %arious types of hardware and software used in the organi,ation& +hese types of proje!ts should be gi%en !hief importan!e as they help in the o%erall growth and de%elopment of the business students like us& It is one of the highly preferred ways of learning as it is the most pra!ti!al methods of gathering knowledge about the information systems te!hnology that ha%e been implemented in the tele!ommuni!ations se!tor of our !ountry& &
Table of contents Particulars
Page No:
0&1 Introdu!tion 0&0 introdu!tion of MIS 0&5 introdu!tion of ./ tower and -!ube )inemas 0&6 obje!ti%es of the study 0&2 Methodology of the study 0&7 ata presentation tools 0&7&0 -low!hart 0&7&5 ata -low iagram 5&1 8rgani,ational Stru!ture 6&1 S$8+ Analysis of -!ube )inemas 2&1 Information system used in the 8rgani,ation 2&0 +ransa!tion Pro!essing system 2&5 Management Information System 2&6 "ardware Study 2&2 Software Study 2&7 (etworking e%i!es Study 2&9 Safety Measures 2& ataflow iagram 2&&0 1 3 /e%el - 2&&5 0 3 le%el - 2&&6 5 3 le%el - 7&1 )on!lusion 9&1 Re!ommendations &1 Referen!es
1! "NT#$%&'T"$N
234
01 00 05 3 04
51 50 55
11 "ntroduction of ("S Management information system is the information system at the management le%el of an organi,ation that ser%es the fun!tion of planning' !ontrolling and de!ision making by pro%iding routine summary and e;!eption reports& Generally MIS ser%es the information need of middle le%el managers of an organi,ation by pro%iding reports& MIS ser%es managers interested only in weekly and yearly' not the day to day a!ti%ities' and is !apable of generating reports immediately if an immediate de!ision has to be made& In the old days the managers had to perform many fun!tions without the aid te!hnology& If they wanted to know how many produ!ts were produ!ed in a month' they had to wait until that one pie!e of information was produ!ed in a report published at the end of the t there when they needed it& MIS takes in high %olume transa!tion data and simple models from +PS as input and pro!ess them using simple routines su!h as summaries and !omparisons as opposed to sophisti!ated mathemati!al tools and !ompress their findings in the form of pre3spe!ified long reports to support the business de!ision making re
1) "ntroduction of *+ Tower and ,cube 'inemas .3town now boasts of a new multiple;& ./ )inema )ity on +hursday announ!ed the opening of -)#*? )inema @a premium multiple; at a newly3opened shopping !omple;@./ +ower at
)habahil' .athmandu& ./ +ower )hairman .ishan /al Shrestha' managing dire!tor of ./ +ower Sundar Shrestha and )hairman of -B )inemas (akim #ddin formally inaugurated the new multiple; amid a programme& -)#*? will begin ser%ing the general publi! from -riday& Spread a!ross three floors of the shopping mall' -)#*? has three s!reens& +wo of them@)ube 0 and )ube 5@ ha%e already !ome into operation& *oth the s!reens !an a!!ommodate around 511 people ea!h& )ube 6' whi!h is slated to open within the ne;t two months' will ha%e a seating !apa!ity of around 541 people& A!!ording to the multiple; management' )ube 6 will ha%e premium fa!ilities and will be the most sophisti!ated among the three& ./ )inema )ity said the !ompany has in%ested around Rs 061 million for the two s!reens& +alking to the Post' Siddhi Raj Regmi' a team member of the general management !ommittee at -)#*?' said the multiple; in!orporates the best of entertainment amenities and has in!orporated sophisti!ated te!hnology& CAll the three s!reens ha%e 5. proje!tion s!reens' whi!h is one of the best in the market toady'D Regmi said' adding that all the three s!reens are !apable of s!reening 6 mo%ies&-)#*? has also prioritised the sound system& +he premium mo%ie outlet has fitted theatres with three3ware olby igital sound system& C+his is the best sound system a%ailable in any of the !inema halls a!ross the !ountry'D Regmi said& Mo%ie afi!ionados will ha%e to pay Rs 557 per ti!ket to wat!h a film at -)#*? during weekdays EMonday3+hursdayF& uring weekends E-riday3SundayF' the ti!ket pri!e has been fi;ed at Rs 57& As for 6 mo%ies' the audien!e will ha%e to pay Rs 571 during weekdays and Rs 611 on weekends& -or normal mo%ies in the morning show' the multiple; will !harge Rs 071' while the !harge for 6 mo%ies during morning shows stands at Rs 511& -)#*? will s!reen all genres of mo%ies in (epali' "indi a nd ?nglish language&
1- $b.ective of t/e Study
+he main obje!ti%e of our study was to blend theoreti!al knowledge of ours into pra!ti!al by studying the information systems used in the entertainment se!tor and how they are handled ea!h day to run the business smoothly and for de!ision making& *esides all these the reason this proje!t was assigned to us was to enhan!e the !o mmuni!ation skill' build up the !onfiden!e le%el of ours through intera!tion with people and en%ironment new to us&
+o study about the information system used by the organi,ation&
?;amine the way how organi,ation use the system for storing' retrie%ing the information&
+o study the MIS pra!ti!e and trends followed by the firms&
+o find out the future opportunities of MIS in the organi,ation&
+o determine the types of network de%i!e used in the organi,ation&
10 (et/odology of t/e study Methodology is the resear!h method used to !omplete the study systemati!ally and test hypothesis& Primary data is original data gathered by the resear!her for the resear!h proje!t at hand& -or the purpose of data analysis' %arious statisti!al tools ha%e been used to a!hie%e the obje!ti%e of study& +he analysis of data is done a!!ording to the pattern of data a%ailable&
+hus' primary data is
!olle!ted for meeting the spe!ifi! obje!ti%es of the study +here are many different types of primary data sour!es and we must de!ide whi!h approa!h in the suitable for our resear!h proje!t& -or this resear!h most of the information is !olle!ted from Primary sour!es& +he study has been !arried out by
ire!t
Reports and re!ords of resear!h of MIS&
*ooks related to MIS&
Primary data sour!es are used&
1 %ata presentation tools
11 ,lowc/art
It is the pi!torial representation of the steps or a series of instru!tions to be performed to sol%e a problem& It is the way of representing an algorithm It is
Diagram
Uses -Used for indicating the start or end of a program.
-Used for input/output operation.
-Used for indicating the processing operation.
-Used for decision-making operation.
-indicates the direction of o of instructions.
-used for !oining to parts of a program.
1) %ata ,low %iagram
A ata -low iagram E-F is a pro!ess3oriented graphi!al representation of an appli!ation system& It is a pi!ture of the mo%ement of data between e;ternal entities and the pro!esses and data stores within the system& It is a system analysis modeling tool used by the system analyst& •
P/ysical %,%: It is a graphi!al representation of a system showing its internal and
•
e;ternal entities and the flows of data into and out of these entities& +ogical %,%: It is a graphi!al representation of a system showing its pro!esses Eas bubblesF' data stores' and the flows of data into and out of the pro!esses and data stores&
Symbols used in %,%
"#mbols
Meaning
Pro!ess
Data store
"ource/sink
Datao
"#mbols
)! $rgani2ation Structure
+he ./ +ower uses the following stru!ture of organi,ation and operational pra!ti!es of its leadership and management:
$ntrepreneur
%eneral Manager
&urchase Manager "ales Manager
&urchase
"alesperson
Counter Manager 'n(entor# Manager
Cashier
'n(entor#
"ecurit# Manager
"ecurit# %uard
-! S3$T Analysis of ,cube 'inemas S$8+ analysis refers to a te!hni
+he S4Strengt/s of -!ube )inemas are: •
?ntertainment is always in demand&
•
?%en in Re!ession the demand is high whi!h makes it !heaper option for the families&
•
-oreign )inemas&
•
)ra,e of (epalese audien!e for the theatres espe!ially students&
•
#se of Modern e
•
#se of moderni,ed seats in !inemas&
+he 343eaknesses of -!ube )inemas are: Insuffi!ient Parking Area& • • • •
$aiting Rooms and *athrooms are not $ell3Maintained& (o Go%ernmental Support& Inability to !ompete with other ?ntertainment Produ!ts&
+he $ 4 $pportunities of -!ube )inemas are: A%ailability of appropriate lo!ation as per the business perspe!ti%e& • •
More /atest +e!hnologies are a%ailable in the Market&
•
Ma;imum audien!es are espe!ially Students& +herefore' it !an be a Substitute of Students
•
Al!oholi!3free a!ti%ities& e%eloping Market for 6 and IMAB theatres&
+he T4 T/reats of -!ube !inemas are: •
)ompetiti%e Market&
•
Politi!al Instability&
•
Ma;imum audien!es are attra!ted towards -oreign )inemas that are released less in numbers whi!h limits the audien!es&
•
Many alternati%es of ?ntertainment su!h as s' Internet and +&
•
*la!k Market E8nline Pira!yF&
0! "nformation System used in t/e $rgani2ation 8n making a thorough study of the -!ube !inemas' we found that it has a well !onfigured information system with some latest instruments and de%i!es& +he information system has had an enormous impa!t on the -!ube !inemas& ue to the sophisti!ated system it has been able to maintain an optimal amount of staff in it& +his has redu!ed the salary o%erheads of the !inemas& It has also been able to enhan!e its image in the publi!& +he use of information system also has helped the !ustomers to remain in dis!ipline as they are well aware of the fa!t that they are !ontinuously being wat!hed by the retailer H management& +he following information systems were found to be used b y the organi,ation: 01 Transaction Processing System
As mentioned earlier' transa!tion pro!essing system is the information system that helps the !leri!al staffs and lower le%el workers to !arry out their day to day a!ti%ities properly& -!ube !inemas also ha%e used the transa!tion pro!essing system& It is e%ident from the following fa!ts: At the a!!ounts se!tion we saw an operator using a !omputer to re!ord all the transa!tions regarding the payment by the !ustomers' the payment of salaries to the staff' other transa!tions like the pur!hase of produ!ts by the !ustomers& $e found that the !omputer had %arious software that fa!ilitate the timely re!ording and retrie%al of all the information re
+ransa!tions ?%ents
"NP&T
Sorting' listing' merging' updating
P#$'ESS"N5
etailed reports' lists' summaries
$&TP&T
0) (anagement "nformation System
+here are %arious le%els of management in any organi,ation& +he transa!tion pro!essing system that we dis!ussed abo%e only helps the lower position staffs to !arry out the daily tri%ial affairs& It is not so helpful to the middle le%el and top le%el managers& Management Information system is that le%el of information system that helps the middle le%el managers to !arry out their stru!tured a!ti%ities by pro%iding a summary report and an e;!eption report& $e found that -!ube )inemas has been using the management information system also& ?%ery department of the !inema pur!hase' sales' and operation3 has used the management information system& 0- 6ardware Study
+he !on!ept of hardware resour!es in!ludes all physi!al de%i!es and materials used in information pro!essing& /ikewise' -!ube )inemas too uses some hardware resour!es to enhan!e the
)omputer peripherals: keyboard or ele!troni! mouse for data input and !ommands' a
•
%ideo s!reen or printer for output of information' magneti! or opti!al disk for storage of data resour!es& Physi!al e%iden!es su!h as furniture' ma!hines' display shel%es et!& are some of the
•
additional hardware resour!es used in supermarket& -urthermore' Stationary items' ))+' *ar!ode readers et!&' supporting hardware
•
resour!es are widely used& Admin and sto!k !ontrol staff now ha%e a!!ess to hand held !omputer' S?) EShelf ?dge )omputersF& +hese are used for pri!e !hanges' !reating sto!k pi!tures Einformation on sto!k totalsF and for fore!asting deli%eries&
00 Software Study +he !on!ept of software resour!es in!ludes all sets of information pro!essing instru!tions& Some of the software resour!es used in -!ube )inemas are depi!ted below !ategori!ally: System software: operating systems programs' whi!h !ontrols and support the operation • • •
of a !omputer system& Appli!ation software: Sales analysis program' a payroll programs' et!& Pro!edure: Instru!tion for filling out a paper form or software pa!kage&
0 Networking %evices Study
+he !on!ept of network resour!es in!ludes the path through whi!h signal tra%els from one ma!hine to another& +he -!ube )inemas uses se%eral !omputers whi!h are lo!ated in a room known as the system offi!e and form the !inemas own /o!al Area (etwork& +hese !omputers are used to !ontrol the sto!k and are !onne!ted to the !he!kouts& +hese are the =bran!h !omputers=& +he !omputers are multifun!tional' and ea!h !an a!!ess the data' whi!h gi%es the management a number of a!!ess points& •
)ellular topology is widely used in the -!ube )inemas whi!h is a wireless stru!ture
•
where !omputers are arranged without using !ables& arious network de%i!es are used by -!ube )inemas& e%i!es like hub' modem' router' (I)s' swit!h' multiple;er and so on&
-ig: *ar!ode reader H Pro!ess •
Switc/: a de%i!e that allo!ates traffi! from one network segment to !ertain lines
Eintended destinationEsFF whi!h !onne!t the segment to another network segment& So unlike a hub a swit!h splits the network traffi! and sends it to different destinations rather than to all systems on the network&
•
6ub: !onne!ts multiple ?thernet segments together making them a!t as a single segment&
$hen using a hub' e%ery atta!hed all the obje!ts' !ompared to swit!hes' whi!h pro%ide a dedi!ated !onne!tion between indi%idual nodes&
•
#outer: a spe!iali,ed network de%i!e that determines the ne;t network point to whi!h it
!an forward a data pa!ket towards the destination of the pa!ket& #nlike a gateway' it !annot interfa!e different proto!ols&
Network 'ard:
A pie!e of !omputer hardware to allow the atta!hed !omputer to !ommuni!ate by network .
07 Safety (easures ,irewall in organi2ation
It is a prote!tion me!hanism between !orporate network H Publi! network& It play a useful role in organi,ation& •
,irewall 8ypass Prevention
•
&se application layer firewalls 9 Appli!ation3layer inspe!tion ensures that filtering is
possible on types of !ontent' types of program fun!tion' and repurposing of proto!ols is pre%ented&
•
&se very restrictive rule bases 9 +his may seem ob%ious' but it always bears repeating&
Allow only the absolute minimum traffi! of the fewest types' from only the lo!ations needed& +he rule base will be more detailed and !omple;' but bypassing be!omes %astly more diffi!ult& •
,orce proxy use for access 9 Some firewalls in!lude a pro;y ser%er or pro;y interfa!e& If
all traffi! for pro;y3!apable proto!ols must pass through %ia the pro;y' possibilities for !ir!um%enting the firewall are greatly redu!ed&
•
+imit access by "P address 9 ?nsure that systems students ha%e a!!ess to and use are
limited a!!ess by IP address& If a rogue system is put on the n etwork or someone manages to !hange its address' no a!!ess at all is possible&
•
#euire aut/entication for access 9 Along with the other restri!tions in pla!e' re
authenti!ation and authori,ation for use of e%en allowed proto!ols& If they don=t ha%e a %alid user id and password' and aren=t in an authori,ed group' they=re blo!ked&
•
%on;t allow users to install programs or c/ange configurations 9 It=s rare that students
would need to !hange IP addresses' pro;y settings' or install software on !omputers& on=t allow e%eryday users this le%el of pri%ilege&
0< %ataflow %iagram
)ustomers
?mployee
Issue +i!kets
*uy +i!kets
1 )inema Management Pro!ess
Re
istributor
Manage
Pro%ide Mo%ie
,ig 0<1 : !9+evel %,%
?m lo ee
Issue +i!kets
)ustomers 0 *uy +i!kets
*illing System
5 Mo%ie Proje!tion System
Manage
*ill Re!ord
)ontrol
Show Mo%ie Mo%ie Store
Re
istributor
Pro%ide Mo%ie
,ig 0<) : 19+evel %,%
Re
?mployee
0&0 Pro%ide ti!ket
+i!ket billing
+i!ket store
system Manage
Re
).* +ood billing s#stem
)ontrol
Pro%ide food food re!ord
*.) *.* udio pro!ection ideo pro!ection s#stem s#stem
Pro%ide istributor
Manage
& ?mployee
Audio store
Pro%ide
Manage
ideo store
,ig 0<- : ) level %,%
! 'onclusion -!ube )inemas has !onstantly use the information te!hnology in the maintenan!e of information inflows and outflows& "owe%er in traditional !inemas' there was not mu!h use of information te!hnology other than ele!troni! billing system& *ut %arious te!hnologies are being used nowadays& Information te!hnology use in the !inema by using the bar!ode reading system and ?-+P8SE ?le!troni! -und +ransfer Point 8f SaleF and the use of debit !ards and ele!troni! data inter!hange and et!' the bar!ode reading system is used to read the !odes whi!h is kept on the label of the thing u r buying so that this !ode will gi%e the !omputer the pri!e of the thing only if it is already stored in the !omputer of the theatre and the ?-+P8S and debit !ards are used so that if the !ustomer doesn>t ha%e !ash money !an take out their !redit !ards or debit !ards to transfer the money on the !ard to the a!!ount of the !inemas and the ele!troni! data inter!hange E?IF is a method 8S speeding up the transfer of orders to suppliers& #sing ?I eliminates the need of paper work&
7! #ecommendations -rom our study' we found that -!ube )inemas has a %ery good and well !onfigured information system& It indeed has one of the best information systems in the supermarkets& +he well e
/imit the a!!ess to the information database maintained b y organi,ation to both internal
and e;ternal users& ?nsure reliability of transmission of data o%er network while using intranet and e;tranet&
#se information system for making more a!!urate transa!tion handling su!h as while
!ounting !ash& ?nsure se!urity of transa!tions being held&
<! #eferences
•
•
•
#R/ : "ttp: www&f!ube!inemas&!om "ttp: www&wikipedia&!om Sear!h ?ngine : Google *ing +e;tbook : Management Information System 00th edition .en /audon' Jane /audon and Rajanish ass
