CHAPTER V TECHNICAL ASPECT
I.
TECHNICAL DESCRIPTION
After determining the market size and area, service demand and growth, the potential and technical feasibility of the study must be analyzed. This stage deals with the equi eq uipm pment entss and se serv rvic ices es th that at wi will ll be ne neede eded d in or orde derr to sa sati tisf sfy y th thee mar marke ket. t. Th Thee researchers estimate the total project cost and enumerate the major items of capital cost. The estimated cost of the project should be reasonably low as much as possible in order to regain the starting capital as soon as possible. possible. The objectives of the technical aspect is to determine to what extent the project meets the technical soundness criteria, to illustrate the business size and lay out of the business and to determ determine ine the necess necessary ary equipments equipments to be used in the operation of the business.
II.
SERVICE DESCRIPTION !"#$% &ody 'assage and (pa is engaged in body massage and spa services in
)rescent *est +ark, &onifacio lobal )ity, Taguig. Taguig. $t will operate from -// pm to -/// pm, 'ondays to (undays to accommodate the demands of the customers.
A.
SERVICE FLOW CHART
2
FIGURE 24 SERVICE FLOW CHART CUSTOMER
SERVICE IS PROVIDED
FEEDBACK IS TAKEN
BUSINESS CARD IS GIVEN FOR NEW CUSTOMER
0igure 12 shows the operational flow of the business. $t starts when a customer cu stomer comes in. The assigned officer of the day will greet and assist the customer to log in on the log book and choose the service that the customer will avail. After logging in, the customer will relax for some time. Then, the therapist will assist the customer and bring the latter to the massage room to avail of the availed massage or spa service. The therapist will provide refreshments for the customer. After After finishing the massage, the customer will go back to the assigned cashier to pay and log out in the log book.
2
FIGURE 24 SERVICE FLOW CHART CUSTOMER
SERVICE IS PROVIDED
FEEDBACK IS TAKEN
BUSINESS CARD IS GIVEN FOR NEW CUSTOMER
0igure 12 shows the operational flow of the business. $t starts when a customer cu stomer comes in. The assigned officer of the day will greet and assist the customer to log in on the log book and choose the service that the customer will avail. After logging in, the customer will relax for some time. Then, the therapist will assist the customer and bring the latter to the massage room to avail of the availed massage or spa service. The therapist will provide refreshments for the customer. After After finishing the massage, the customer will go back to the assigned cashier to pay and log out in the log book.
3
B.
SERVICES
3ere are the activities and procedures in availing the services
FIGURE 25 SWEDISH MASSAGE
(wedish massage utilizes a variety of strokes and pressure techniques to enhance the flow of oxygen in the circulatory system and the release of toxins from the muscle and body body.. Thr Through ough the use of lig light ht to med medium ium pressure pressure strokes strokes and mov movemen ements, ts, a (wedi (w edish sh ma mass ssag agee ca can n he help lp re redu duce ce st stre ress ss,, bot both h phy physi sical cally ly an and d em emot otio iona nall lly y. Th Thee approximate
time
is
4/
minutes
for
7http88www.naturaltherapy http88www.naturaltherapypages.com.au8massage8(w pages.com.au8massage8(wedish9'assage edish9'assage :
FIGURE 26 SHIATSU MASSAGE (PindoS!"!#$Pi%i&S!"!#' Fi&i#ino V"%ion o) S*i!%+
+h p
156.66.
4
(hiatsu, also known as acupressure, is a finger pressure massage technique that is sometimes confused with acupuncture. $t applies pressure with the thumbs, finger, and palms to specific areas of the client;s body that have been determined during an assessment period prior to the massage session. The approximate time is 4/ minutes for +hp 156.66. 7http88healing.about.com8cs8holistictherapies8a8shiatsu.htm :
FIGURE 2, THAI MASSAGE
Thai massage is also called Thai yoga massage, because the therapist uses his or her hands, knees, legs, and feet to move you into a series of yoga
time
is
4/
minutes
7http88altmedicine.about.com8od8treatmentsmtoq8a8Thai9'assage.htm '
FIGURE 2COMBINATION MASSAGE
for
+hp156.66.
5
The )ombination 'assage treatment combining relaxation massage and deep tissue massage. *e draw on our full range of massage techniques including Thai massage, (wedish massage, =eflexology, $ndian head massage and a wide variety of techniques to create relaxation, to soothe your muscles and to invigorate your body. The approximate
time
is
4/
minutes
for
+hp
156.66.
beauty.com8combination
FIGURE 2. FOOT / HAND MASSAGE
7http88www.genesis
6
$t is a specialty massage service which the therapist uses thumbs and finger manipulation and techniques applied to the client>s hands and feet. The approximate time is 4/ minutes for +hp -46.66. 7http88en.wikipedia.org8wiki8=eflexology: FIGURE 01 INDIAN HEAD MASSAGE
$ndian 3ead 'assage is a form of relaxation massage that focuses on the face, head, neck, shoulders, upper back and upper arms which are important energy centers within the body. $t is very relaxing and has a balancing effect on the recipient as it helps them to release stress and tension creating a sense of peace and well
time
is
5/
minutes
7http88www.indianheadmassagecanada.com8whatis.html :.
FIGURE 0 BACK MASSAGE
for
+hp
-/6.66.
7
$t helps relax and releases tight muscles, provides emotional and stress management, increases consciousness in the body and improves circulation of the blood and lymphatic drainage so that toxins are released. The massage uses smooth rhythmic stroking, using the whole hand, using the heal of the hand, using reinforced fingers, using the reinforced thumb, using the reinforced middle finger , forearms and using sustained pressure of the reinforced thumb. The approximate time is 4/ minutes for +hp -56.66. 7http88opiumspa.com8spaabout
FIGURE 02 STONE MASSAGE
8
3ot stone massage is a variation on classic massage therapy. 3eated smooth, flat stones are put on key points on our bodies. The massage therapist could also hold the stones and employ them to massage certain areas from the body. The approximate time is 6/ minutes for +hp546.66. 7http88massage.sportsxfitness.com8hot
FIGURE 00 IONIC FOOT DETO3
An ionic foot detox can gently remove various toxins and impurities from your body through the bottom of your feet. As your feet soak in the warm water, your body will eliminate years> worth of stored cellular waste, leaving you with a feeling of increase energy.
The
approximate
time
is
5/
minutes
for
7http88www.theriverhouse.com.au8main8practitioners8ionic
FIGURE 04 EAR CANDLING
+hp
556.66.
9
The heat, ingredients and vibration in the ear caused by the rising air within the candle 7chimney effect: helps to gently massage the ear and promote secretion in the frontal and paranasal sinuses. This helps to regulate ear pressure, draw out impurities, stimulate peripheral blood flow and invigorate the immune system. The approximate time is 2? minutes for 156.66. 7http88www.gingertreetherapies.co.uk8ear
#entosa )upping is a traditional )hinese form of massage that removes tissue congestion and muscles spasm also known to more +inoys as lamig with the use of cups placed on various pressure points on the back. The approximate time is 6/ minutes for +hp
[email protected]. 7http88lepetitparadistagaytay.com8services
10
Aromatherapy treatments have both physiological and psychological effects. The combination of massage and the medicinal and therapeutic qualities of the essential oils 7molecules both inhaled aromaB and absorbed through the skin: can soothe, revitalize, uplift the spirit, encourage positive thinking and boost the immune system enabling the body to heal itself. The approximate time is 4/ minutes for +hp 5/6.66. 7http88massagetherapy.co.uk8therapies
FIGURE 0, FOOT SCRUB
0oot scrub exfoliates the dead cells, especially in the hairless areas of your feet. A good foot scrub should have one of these exfoliating agents < sea salt, brown sugar, !psom salt, oatmeal. 0oot scrubs makes the skin soft and supple, and makes it glow with health.
The
approximate
time
is
5/
mins
blog.com8Types9of9foot9scrub<-11@51-C@4
FIGURE 0BOD SCRUB
for
+hp156.667http88en.over<
11
A body scrub is a popular body treatment that is like a facial for the body. $t exfoliates and hydrates your skin, leaving it smooth and soft.The exfoliation is usually followed by a shower and an application of body lotion. The approximate time is 4/ min. for [email protected] 7http88spas.about.com8od8bodytreatments8a8spabodyscrubs.htm :. FIGURE 0. HOT SHOWER
3ot showers can relieve tension and soothe stiff muscles. $f you have a powerful shower head, even betterD Eet the hot water work like a mini massage on your shoulders, neck, and back. Taking a hot shower can amp up your oxytocin levels and ease anxiety. Anyone working with stress can use more of the love hormone in their lifeD A hot shower also acts as a natural decongestant to relieve cold symptoms, since the hot steam moisturizes nasal passages. The approximate time is 5/ minutes for +hp26.66 7http88www.fitsugar.com8)old<(howers
12
III. A.
BUSINESS LOCATION Viini M!#
7ENVI8 Bod M!%%!9 !nd S#! F&oo" P&!n
13
0igure 2- show floor plan of!"#$% &ody 'assage and (pa with @/ square meter.
IV. A.
MACHINES AND E:UIPMENT S#! ;!*in% !nd <+i#;n%
TABLE 01 SPA MACHINE AND E:UIPMENT
DESCRIPTION
FUNCTION
QUANTIT
$t is used for the temperature to become hot and to smell the aroma of sweet soothing scents.
C
$t is used in heating up towels to reduce moisture.
1
$t is used in pain free way to detoxify your entire system and helps to get rid the body of toxic waste.
2
CERAMIC AROMA OIL WARMER
TOWEL WARMER
IONIC FOOT DETOX
14
$t is used to ensure the stones are heated evenly and safely.
5
$t is used to position the client to receive a massage by giving them comfort.
4
$t is used to know whether the customer is in a well condition or not.
-
$t is used to measure the temperature.
5
$t used where customer relaxed while they>re having a foot spa.
2
STONE WARMER
MASSAGE BED
SPHYNOMANO- METER WITH STETOSCOPE
THERMOMETER
FOOT SPA CHAIR TOTALP255,573.5
15
A.
OFFICE MACHINES AND E:UIPMENT TABLE 0 OFFICE MACHINE AND E:UIPMNET
DESCRIPTION
FUNCTION $t is used to maintain the hot and cold water.
WATER DISPENSER $t is used in case of emergency such as fire.
FIRE EXTINGUISHER $t is used to have a cool temperature in the workplace.
CENTRALI!ED AIRCON $t is used for preparation of paper works.
PRINTER WITH PHOTO COPY MACHINE $t is used to have fast transaction and communication.
QU
16
TELEPHONE WITH FAX MACHINE
$t is used to stabilize the security of the place.
CCTV CAMERA $t is used to input the information pertaining to the business operation.
COMPUTER SET $t is used to have an internet connection.
W"-F" ROUTER $t is used to easily calculate the money.
CALCULATOR $t is used for the customer to eased their borednesswhile waiting.
TELEVISION $t is used to calculate and store the cash payments.
17
CASH REGISTER $t is used for sound reinforcement.
SOUND SYSTEM $t is used to safely keep money and other important documents.
CASH VAULT TOTAL P#$,5$%.##
V.
FURNITURE AND FI3TURES TABLE 02 FURNITURE AND FI3TURES
DESCRIPTION
FUNCTIO N $t is used to seat comfortably.
:UANTIT
UNIT COST
COST
1 pcs
+C//.//8 pc
+-,2//.//
$t is used in the business operation.
1 sets
+-,1//.//8set
+1,2//.//
E3ECUTIVE CHAIR
OFFICE TABLE
18
$t is used to store paper documents.
1
+6//.//
+-,@//.//
$t is used by the customer to seat while waiting.
1 sets
+@,?//.//8set
+-C,///.//
$t used to store their personal things safe.
-
+1,?//.//
+1,?//.//
$t is used to put things such as magazines, newspaper, etc.
4 pcs.
+-,///.//8pc
+4,///.//
$t is used by the customers in the reception area while waiting.
-1pcs.
+-//.//8pc
-,1//.//
FILING CABINET
SOFA
LOCKER
SMALL TABLE
MONOBLOCK CHAIR
19
$t is used to place things in order to become organize and look clean.
2pcs
+4//.//8pc
+1,2//.//
CABINET TOTALP46=011>11
VI.
SUPPLIES A. O))i S+##&i%
TABLE 00 OFFICE SUPPLIES
DESCRIPTION
FUNCTION
QUANTIT Y
UNIT COST
COST
20
$t is used in writing some information.
- &ox
+-1.//8box
+-1.//
$t is used in writing some information.
- &ox 7-1 +cs.:
+1/.//8box
+1/.//
$t is used to highlight important information.
-/ pcs
+C.//8pc
+C/.//
$t is used in writing, photocopying and printing.
- rim
$t is used to organize paper works in order.
? pcs
BALLPENS
PENCILS
HIGHLIIGHTERS +?1.//8pc
+?1.//
BOND PAPER
CLEAR BOO&
+-4.4/8pc
+@5.//
21
$t is used to put papers in different folder with its different type
-/ pcs
+2.//8pc
+2/.//
$t is used to make a to
- pack
+-/.?/8pack
+-/.?/
$t uses to organize all the papers and any documents.
-/pcs
+ -5.4/8pc
+-54.//
$t is used to record all the information that is important.
2 pcs
+11.648pc
+6-.@2
$t is used to write a to
- box
+54.?/8box
+54.?/
$t is used to cut a paper.
? pcs
+-/.//8pc
+?/.//
FOLDER
INDEX CARD
EXPANDBLE ENVELOPE
RECORD BOO&
MAR&ER
22
SCISSORS $t is used to save a video or a slideshow.
- pack
+4?/.//8pack
+4?/.//
$t is used to grips hard to hold paper.
- box
+2/.C?8box
+2/.C?
$t is used to sticks or fasten.
5 pcs
+1?.//8pc
+C?.//
$t is used to erase the error or wrong information.
? pcs
+-?.//8pc
+C?.//
$t is used to punch holes in paper.
1 pcs.
+5?/.//8pc
+C//.//
$t is used to hold sheets of paper together.
- box
+-C.//8box
+-C.//
BLAN& DISC
FOLD BAC& CLIPS
GLUE
CORRECTION TAPE
PUNCHER
PAPER CLIPS
23
$t is used to fasten items to a wall or board for various purposes.
- box
+1?.//8box
+1?.//
$t is a devised used in sharpening pencil>s writing point.
5pcs
+-?.//8pc
+2?.//
$t is to join sheets of paper.
-box
+?2.C?8box
+?2.C?
PUSH PIN
SHARPENER
STAPLER AND STAPLER WIRE
TOTALP,'#.3(
B.
SANITAR SUPPLIES TABLE 04 SANITAR SUPPLIES
DESCRIPTION
FUNCTIO N
:UANTIT
UNIT COST
COST
24
$t is used to clean the dirt in the floor.
-set
+ 1?/.//8set
+1?/.//
$t is used to brush lightly dust.
-pc
+ -?/.118pc
+-?/.11
$t is used is clean the bacteria.
- box
+ -,2-2.428box
+-,2-2.42
$t is used to cover the hands while cleaning.
- pack
+ 1?/.//8box
+1?/.//
$t is used to soak up liquid, for cleaning floors.
2 pcs
+ 1?/.//8pc
+-,///.//
$t is used to release stoppages in plumbing.
1 pcs.
+ -C.1/8pc
+52.2/
BROOM AND DUSTPAN
BRUSH
CLEANING MATERIALS
GLOVES
MOP
25
TOILET PUMP
$t is used in temporarily storing waste.
2 pcs
+ 526.448pc
+-,[email protected]
$t is used to scrub the shoes of the people who may enter the spa.
? pcs
+ -C/.//8pc
+@?/.//
TRASH BIN
DOOR MAT TOTAL
P5=04->,
C.
SPA SUPPLIES TABLE 05 SPA SUPPLIES
DESCRIPTIO N
FUNCTION
:UANTIT
UNIT COST
COST
26
$t is used as inhalation by uplifting and to relieve stress.
2 boxes 7-1 pcs:
+C@/.//8box
+5,-1/.//
$t is used to lubricate the skin while performing a massage.
2 boxes
+4-C.?48box
+1,2C/.12
$t is used to remove dead skin cells from the body.
1 boxes
+C/5.//8box
+ -,2/4.//
$t is used to remove the oils, dirt and other contaminant in hair.
1 boxes
+-///.//8box
+1,///.//
$t is used for bathing and cleaning the body.
1 boxes
+1,2//.//8box
+2,@//.//
$t used to condition human hair.
1 boxes
+1,2//.//8box
+2,@//.//
SCENTED CANDLES
MASSAGE OIL
HERBAL FOOT AND BOD SCRUB
SHAMPOO
BATH SOAP
CONDITION
27
ER
$t is used to cover and fix the hair.
1 boxes
+-,//?.C18box
+1,/--.22
$t is used to protect the hands.
1 boxes
+-,21/.//8box
+1,@2/.//
$t is used for drying or wiping.
2dozen
+5,4//.//8doze n
+-2,2//.//
$t is used by the clients to make them feel comfortable.
-// +cs.
+C.//8pc
+C//.//
$t is used to cover the body.
1 dozens
+2,@//.//8doze n
+6,4//.//
HAIR TURBAN
MASSAGE GLOVES
TOWEL
DISPOSAL UNDIES
ROBE
28
$t is used to wipe, absorb and clean the skin.
2 boxes
+2/.//8box
+-4/.//
$t is used for applying cleaners, lotions and oils on small areas of the skin.
1 boxes
+??.//8box
+--/.//
$t is used to wear by the clients inside the massage room.
1 dozen.
+-?4.//8dozen
+5-1.//
$t is used to feel comfortable and warm.
-1 sets
+-,C42.//8set
+ 1-,-4@.//
$t is used during the hot stone massage.
2 sets
+@@/.6/8set
+5,?15.4/
TISSUE
COTTON BALLS
SLIPPER
MASSAGE SHEETS
BASALT STONE
29
BEESWA3? EAR? CANDLE
$t is used to remove unwanted impurities such as dirt and bee body parts.
1 sets
+56C.//8set
+C62.//
$t is used to nourished muscles and the skin.
2 sets
+166.//8set
+-,-64.//
$t is used to absorb wet.
1dozens
+2@?.//8dozens
+6C/.//
$t is used to ensure the skin germ protection.
-1 bottles
+-C/.//8bottle
+1,/2/.//
$t is used in case of emergency.
1 sets
+4//.//8set
+-,1//.//
$t is used to support the head and other parts of the body.
-1 pcs
+5//.//8pc.
+5,4//.//
VENTOSA CUPPING
COTTON MAT
ALCOHOL
FIRST AID KIT
PILLOWS
30
$t is used as a covering for warmth, especially on bed.
-1 pcs
+-?/8pc.
+-,@//.//
$t is used for foot treatment that allows the skin to peel naturally and gives perfectly smooth feet.
- box
+C//8box
+C//.//
$t is used as an alternative for cloth handkerchiefsto wipe the face.
- dozen
+-4.218pc.
+-6C./2
$t is used to scoop and mix mud, scrubs and creams.
2 pcs.
+2/.//8pc.
+-4/.//
BLANKET
FOOT MASK
FACIAL TISSUE
SPATULA
31
$t is used to remove corns and calluses.
CALLUS REMOVER TOTAL TOTAL COST
VII.
2 pcs.
+166.//
+-,-64.//
P-.=64>-. P445=06>5,
UTILITIES A. E&"ii
!lectricity is one of the primary requirements of spa, or any other kind of business. !"#$% &ody 'assage and (pa needs electricity for the proper and smooth process of its business, specificallytoentertain customers with the use of music and television while the customer is waiting for their turn. Also, to set the atmosphere of the spa by having proper lightning and ambiance. !lectricity will be provided by 'anila !lectric )ompany 7'!=AE)F:. B.
W!" S+##&
!"#$% &ody 'assage and (pa needs an adequate water supply for the use of customer to take a shower after the massage or spa.*ater is also needed in order to
32
perform the duty and task of the employees such as cleaning the equipment, mirrors and mopping the floors. *ater supply is provided by 'AG"$EAH. C.
T&o;;+ni!ion
Telecommunication is the exchange of information over significant distances by electronic means. !"#$% &ody 'assage and (pa needs telecommunication in order to convey information, for having a fast transaction pertaining to the customer>s feedback, complain,suggestion, recommendation and reservation. Telecommunication will be provided by +hilippine Eong Histance Telecommunication 7+EHT:.
VIII> WASTE MANAGEMENT DISPOSAL
The priority of the business owners are the customers. The management would like to maintain cleanliness in all areas of the facility. The employees of &ody 'assage and (pa are needed to comply with the set of standards in cleanliness specifically with the proper disposal of waste. &ody 'assage and (pa provides three 75: trash bins in the reception area, waiting area and in the office with cover and proper label for segregation. The garbage will be collected per day by the garbage collector in the community. This kind of system will be continually observed in the business day to day operation.
33
T!@& 06 Inii!& In%;n
C+""n A%%%
(upplies )leaning Tools
+ ?,[email protected]
Non?C+""n A%%%
(pa !quipment
1??,?C5.?-
Fffice !quipment
-/6,?6@.//
0ixtures and 0urnitures
24,5//.//
Eeasehold $mprovement
?//,///.//
P"?O#"!in9 Co%%
Frganizational !xpense
254,@//.//
)ommission !xpense
524,55-.C?
!lectricity
--,1//.//
*ater
4,62?.//
6-,125.15
34
)ommunication
-1,?//.?/
=ent
1?,///.//
(alaries !xpense
-@C,1//.//
TOTAL
1,/52,/2/.-4
)ash =eserve for Fperation
-,?4?,6?6.@2
+artner>s )apital
5,?//,///.//
&ank Eoan
-//,///.//
TOTAL INITIAL INVESTMENT
5,4//,///.//
Table 54 shows the costs for current assets, non
SUMMAR OF TECHNICAL ASPECT
Technical aspect discusses the services and equipment needed in the operation of the business to satisfy the market. $t will operate from -// pm to -/// pm, 'ondays to (undays. $t also shows the vicinity map of )rescent *est +ark, &onifacio lobal )ity, Taguig )ity where the business will be established. The floor plan is needed to determine the size of the whole establishment. The service flow chart shows how the customer will be accommodated from the time he or she enters the establishments until he or she leaves.
