CHAPTER V TECHNICAL ASPECT
I.
TECHNICAL DESCRIPTION
After determining the market size and area, service demand and growth, the potential and technical feasibility of the study must be analyzed. This stage deals with the equi equipm pment entss and serv servic ices es that that will will be neede needed d in orde orderr to sati satisf sfy y the the marke market. t. The The researchers estimate the total project cost and enumerate the major items of capital cost. The estimated cost of the project should be reasonably low as much as possible in order to regain the starting capital as soon as possible. possible. The objectives of the technical aspect is to determine to what extent the project meets the technical soundness criteria, to illustrate the business size and lay out of the business and to determine determine the necessary necessary equipments equipments to be used in the operation of the business.
II.
SERVICE DE DESCRIPTION !"#$% &ody 'assage and (pa is engaged in body massage and spa services in
'arulas, #alenzuela #alenzuela )ity. )ity. $t will operate from *+ pm to *+ pm, 'ondays to (undays to accommodate the demands of the customers.
71
A. SERVI SERVICE CE FLOW FLOW CHART CHART
FIGURE 24 SERVICE FLOW CHART
PROVIDE REFRESHMENTS
OFFICER OF THE DAY
MASSAGE ROOM/ MASSAGE CUSTOMER ISIP RELAXING FOR FEEDBACK IS THERAPIST E U MENT SOMETIME TAKEN SERVICE IS PROVIDED OFFICER OF THE BUSINESS CARD IS GIVEN FOR NEW
-igure / shows the operational flow of the business. $t starts when a customer cu stomer comes in. The assigned officer of the day will greet and assist the customer to log in on the log book and choose the service that the customer will avail. After logging in, the customer will relax for some time. Then, the therapist will assist the customer and bring the latter to the massage room to avail of the availed massage or spa service. The therapist will provide refreshments for the customer. After After finishing the massage, the customer will go back to the assigned cashier to pay and log out in the log book.
71
A. SERVI SERVICE CE FLOW FLOW CHART CHART
FIGURE 24 SERVICE FLOW CHART
PROVIDE REFRESHMENTS
OFFICER OF THE DAY
MASSAGE ROOM/ MASSAGE CUSTOMER ISIP RELAXING FOR FEEDBACK IS THERAPIST E U MENT SOMETIME TAKEN SERVICE IS PROVIDED OFFICER OF THE BUSINESS CARD IS GIVEN FOR NEW
-igure / shows the operational flow of the business. $t starts when a customer cu stomer comes in. The assigned officer of the day will greet and assist the customer to log in on the log book and choose the service that the customer will avail. After logging in, the customer will relax for some time. Then, the therapist will assist the customer and bring the latter to the massage room to avail of the availed massage or spa service. The therapist will provide refreshments for the customer. After After finishing the massage, the customer will go back to the assigned cashier to pay and log out in the log book.
72
B. SE SER RVICES ICES
0ere are the activities and procedures in availing the services+
FIGURE 25 SWEDISH MASSAGE
(wedish massage utilizes a variety of strokes and pressure techniques to enhance the flow of oxygen in the circulatory system and the release of toxins from the muscle and body. body. Through Through the use of light light to medium medium pressure pressure strokes strokes and movemen movements, ts, a (wedi (wedish sh mass massag agee can can help help redu reduce ce stre stress ss,, both both physi physical cally ly and and emot emotio iona nall lly y. The The approximate
time
is
1
minutes
for
5http+66www http+66www.naturaltherapy .naturaltherapypages.com.au6massage6(w pages.com.au6massage6(wedish7'assage edish7'assage 8
FIGURE 26 SHIATSU MASSAGE P!"#$%S&'&(/P!)!*S&'&(+ F!*!(!"$ V,')!$" $- S!&%)
2hp
34.44.
73
(hiatsu, also known as acupressure, is a finger pressure massage technique that is sometimes confused with acupuncture. $t applies pressure with the thumbs, finger, and palms to specific areas of the client9s body that have been determined during an assessment period prior to the massage session. The approximate time is 1 minutes for 2hp 34.44. 5http+66healing.about.com6cs6holistictherapies6a6shiatsu.htm 8
FIGURE 20 THAI MASSAGE
Thai massage is also called Thai yoga massage, because the therapist uses his or her hands, knees, legs, and feet to move you into a series of yoga:like stretches. 'uscle compression, joint mobilization, and acupressure are also used during treatment. The approximate
time
is
1
minutes
5http+66altmedicine.about.com6od6treatmentsmtoq6a6Thai7'assage.htm +
FIGURE 21 COMBINATION MASSAGE
for
2hp34.44.
74
The )ombination 'assage treatment combining relaxation massage and deep tissue massage. ;e draw on our full range of massage techniques including Thai massage, (wedish massage,
time
is
1
minutes
for
2hp
34.44.
beauty.com6combination:massage.html8
FIGURE 2 FOOT 3 HAND MASSAGE
5http+66www.genesis:health:
75
$t is a specialty massage service which the therapist uses thumbs and finger manipulation and techniques applied to the client=s hands and feet. The approximate time is 1 minutes for 2hp *14.44. 5http+66en.wikipedia.org6wiki6
$ndian 0ead 'assage is a form of relaxation massage that focuses on the face, head, neck, shoulders, upper back and upper arms which are important energy centers within the body. $t is very relaxing and has a balancing effect on the recipient as it helps them to release stress and tension creating a sense of peace and well:being. The approximate
time
is
3
minutes
5http+66www.indianheadmassagecanada.com6whatis.html 8.
FIGURE BACK MASSAGE
for
2hp
*4.44.
76
$t helps relax and releases tight muscles, provides emotional and stress management, increases consciousness in the body and improves circulation of the blood and lymphatic drainage so that toxins are released. The massage uses smooth rhythmic stroking, using the whole hand, using the heal of the hand, using reinforced fingers, using the reinforced thumb, using the reinforced middle finger , forearms and using sustained pressure of the reinforced thumb. The approximate time is 1 minutes for 2hp *34.44. 5http+66opiumspa.com6spaabout:view6back:massage6 8
FIGURE 2 STONE MASSAGE
77
0ot stone massage is a variation on classic massage therapy. 0eated smooth, flat stones are put on key points on our bodies. The massage therapist could also hold the stones and employ them to massage certain areas from the body. The approximate time is 4 minutes for 2hp314.44. 5http+66massage.sportsxfitness.com6hot:stone:massage:therapy: benefits68.
FIGURE IONIC FOOT DETOX
An ionic foot detox can gently remove various toxins and impurities from your body through the bottom of your feet. As your feet soak in the warm water, your body will eliminate years= worth of stored cellular waste, leaving you with a feeling of increase energy.
The
approximate
time
is
3
minutes
for
5http+66www.theriverhouse.com.au6main6practitioners6ionic:foot:detox.html 8
FIGURE 4 EAR CANDLING
2hp
334.44.
78
The heat, ingredients and vibration in the ear caused by the rising air within the candle 5chimney effect8 helps to gently massage the ear and promote secretion in the frontal and paranasal sinuses. This helps to regulate ear pressure, draw out impurities, stimulate peripheral blood flow and invigorate the immune system. The approximate time is /> minutes for 34.44. 5http+66www.gingertreetherapies.co.uk6ear:candling6 8. FIGURE 5 TRADITIONAL HILOT WITH VENTOSA CUPPING
#entosa )upping is a traditional )hinese form of massage that removes tissue congestion and muscles spasm also known to more 2inoys as lamig with the use of cups placed on various pressure points on the back. The approximate time is 4 minutes for 2hp 3?4.44. 5http+66lepetitparadistagaytay.com6services:and:packages6massage:treatments 8. FIGURE 6 AROMA MASSAGE THERAPY
79
Aromatherapy treatments have both physiological and psychological effects. The combination of massage and the medicinal and therapeutic qualities of the essential oils 5molecules both inhaled @aroma and absorbed through the skin8 can soothe, revitalize, uplift the spirit, encourage positive thinking and boost the immune system enabling the body to heal itself. The approximate time is 1 minutes for 2hp 34.44. 5http+66massagetherapy.co.uk6therapies:information6treatmentdescriptions6aromatherapy6 8
FIGURE 0 FOOT SCRUB
-oot scrub exfoliates the dead cells, especially in the hairless areas of your feet. A good foot scrub should have one of these exfoliating agents : sea salt, brown sugar, !psom salt, oatmeal. -oot scrubs makes the skin soft and supple, and makes it glow with health.
The
approximate
time
is
3
mins
blog.com6Types7of7foot7scrub:*?3*B?1:art3/*>?*.html 8.
FIGURE 1 BODY SCRUB
for
2hp34.445http+66en.over:
80
A body scrub is a popular body treatment that is like a facial for the body. $t exfoliates and hydrates your skin, leaving it smooth and soft.The exfoliation is usually followed by a shower and an application of body lotion. The approximate time is 1 min. for 2hp?4.44 5http+66spas.about.com6od6bodytreatments6a6spabodyscrubs.htm 8. FIGURE HOT SHOWER
0ot showers can relieve tension and soothe stiff muscles. $f you have a powerful shower head, even betterC Det the hot water work like a mini massage on your shoulders, neck, and back. Taking a hot shower can amp up your oxytocin levels and ease anxiety. Anyone working with stress can use more of the love hormone in their lifeC A hot shower also acts as a natural decongestant to relieve cold symptoms, since the hot steam moisturizes nasal passages. The approximate time is 3 minutes for 2hp/4.44 5http+66www.fitsugar.com6)old:(howers:vs:0ot:(howers:0ealth:&enefits&oth*>*B*
81
III. BUSINESS LOCATION A. V!7!"!%8 M&( F!9', 4 V!7!"!%8 M&( $- V&*,":,*& C!%8
(ource+https+66www.google.com.ph6searchEqFGH"$"IJ'A2JH-J#AD!"GK!DAJ)$TL
B. F*$$' P*&" F!9', 4 ;ENVI< B$#8 M&))&9, &"# S(& F*$$' P*&"
82
-igure /* show floor plan of!"#$% &ody 'assage and (pa with ? square meter.
IV.
MACHINES AND EQUIPMENT A. S(& =&7!",) &"# ,>!(=,"%)
TABLE
83
SPA MACHINE AND EQUIPMENT
M!()<$2T$H"
-K")T$H"
$t is used for
NKA"T$TL
K"$T
)H(T
B
)H(T 2>44.
2/*43.
2>,1.
2**,.
/
2*1,?.
21B,.
the temperature to become hot and to smell CERAMIC AROMA OIL WARMER
the aroma of sweet soothing scents. $t is used in heating up towels to reduce
TOWEL WARMER
moisture. $t is used in pain free way to detoxify your entire system and
IONIC FOOT
helps to get
DETOX
rid the body
84
of toxic waste.
$t is used to
3
23,1.*B
24,*?.>*
1
2/,.
2*//,.
*
2*.
2*,.
ensure the stones are heated evenly STONE WARMER
and safely. $t is used to position the client to receive a MASSAGE BED
massage by giving them comfort. $t is used to know whether the customer is in a well
SPHYNOMANO? METER WITH STETOSCOPE
condition or not.
85
$t is used to
3
2.
21.
/
2/,>.
2*?,.
measure the temperature. THERMOMETER
$t used where customer relaxed while they=re having FOOT SPA CHAIR TOTALP255@50.5
a foot spa.
A. OFFICE MACHINES AND EQUIPMENT TABLE OFFICE MACHINE AND EQUIPMNET
M!()<$2T$H"
-K")T$H"
NKA"T$TL
K"$T )H(T
)H(T
86
$t is used to
23,>.
2B,>.
2>>.
2*,*.
*
233,4?.
233,4?.
*
23,>.
23,>.
maintain the hot and cold water.
WATER DISPENSER
$t is used in case of emergency such as fire. FIRE EXTINGUISHER
$t is used to have a cool temperature in the workplace. CENTRALIED AIRCON
$t is used for preparation of paper works.
PRINTER WITH PHOTO COPY MACHINE
87
$t is used to
23,4>.
2B,4.
/
2*,4.
2B,1.
21,.
2*,.
*
21.
21.
2>.
2>.
have fast transaction and TELEPHONE WITH
communication.
FAX MACHINE
$t is used to stabilize the security of the CCTV CAMERA
place. $t is used to input the information pertaining to the
COMPUTER SET
business operation. $t is used to have an internet connection.
W!?F! ROUTER
$t is used to easily calculate the money.
CALCULATOR
88
$t is used for the
*
2/,.
2/,.
*
2/,>.
2/,>.
*
2*,.
2*,.
pcs.
2*,.
2,.
customer to eased their TELEVISION
borednesswhile waiting. $t is used to calculate and store the cash
CASH REGISTER
payments. $t is used for sound reinforcement. SOUND SYSTEM
$t is used to safely keep money and other important CASH VAULT
documents.
TOTAL P@51.
V.
FURNITURE AND FIXTURES TABLE 2 FURNITURE AND FIXTURES
89
M!()<$2T$H"
-K")T$H"
NKA"T$TL
K"$T )H(T
)H(T
$t is used to
pcs
2B.6 pc
2*,/.
sets
2*,.6set
2,/.
24.
2*,?.
sets
2?,>.6set
2*B,.
*
2,>.
2,>.
seat comfortably . EXECUTIVE CHAIR
$t is used in the business operation.
OFFICE TABLE
$t is used to store paper documents.
FILING CABINET
$t is used by the customer to seat while SOFA
waiting. $t used to store their personal
LOCKER
90
things safe.
$t is used to
1 pcs.
2*,.6pc
21,.
*pcs.
2*.6pc
*,.
put things such as magazines, SMALL TABLE
newspaper, etc. $t is used by the customers in the reception MONOBLOCK
area while
CHAIR
waiting. $t is used to place things in order to become organize
CABINET
and look clean.
TOTALP46@.
/pcs
21.6pc
2,/.
91
VI.
SUPPLIES A. O--!7, S((*!,)
TABLE OFFICE SUPPLIES
M!()<$2T$H"
-K")T$H"
NKA"T$T
K"$T )H(T
)H(T
$t is used in
L * &ox
2*.6box
2*.
$t is used in
* &ox 5*
2.6box
2.
writing some
2cs.8
writing some information.
BALLPENS
information.
92
PENCILS
$t is used to
* pcs
2B.6pc
2B.
highlight important HIGHLIIGHTERS
information. $t is used in
* rim
2>.6pc
2>.
writing, photocopying and printing. BOND PAPER
$t is used to
> pcs
2*1.16pc
2?3.
* pcs
2/.6pc
2/.
* pack
2*.>6pack
2*.>
organize paper works in order.
CLEAR BOOK
$t is used to put papers in different folder with its different type FOLDER
$t is used to
93
make a to:do list and create a quick INDEX CARD
reminder. $t uses to
*pcs
2 *3.16pc
2*31.
/ pcs
2.416pc
24*.?/
* box
231.>6box
231.>
> pcs
2*.6pc
2>.
organize all the papers and any documents.
EXPANDBLE ENVELOPE
$t is used to record all the information that is RECORD BOOK
important. $t is used to write a to:do list for the everyday plan
MARKER
and to write an information. $t is used to cut a paper.
SCISSORS
94
$t is used to save a video or
* pack
a slideshow.
21>.6pac
21>.
k
BLANK DISC
$t is used to
* box
2/.B>6box
2/.B>
3 pcs
2>.6pc
2B>.
> pcs
2*>.6pc
2B>.
pcs.
23>.6pc
2B.
* box
2*B.6box
2*B.
grips hard to FOLD BACK CLIPS
hold paper. $t is used to sticks or fasten.
GLUE
$t is used to erase the error or wrong CORRECTION TAPE
information. $t is used to punch holes in paper.
PUNCHER
$t is used to hold sheets of paper together.
PAPER CLIPS
95
$t is used to
* box
2>.6box
2>.
3pcs
2*>.6pc
2/>.
*box
2>/.B>6box
2>/.B>
fasten items to a wall or board for various PUSH PIN
purposes. $t is a devised used in sharpening
SHARPENER
pencil=s writing point. $t is to join sheets of paper.
STAPLER AND STAPLER WIRE TOTALP@6.4
B. SANITARY SUPPLIES TABLE 4 SANITARY SUPPLIES
M!()<$2T$H"
-K")T$H"
NKA"T$TL
K"$T )H(T
)H(T
$t is used to
*set
2 >.6set
2>.
*pc
2 *>.6pc
2*>.
* box
2 *,/*/.1/6box
2*,/*/.1/
* pack
2 >.6box
2>.
/ pcs
2 >.6pc
2*,.
pcs.
2 *B.6pc
23/./
/ pcs
2 3/4.116pc
2*,34?.1/
96
clean the dirt in the BROOM AND
floor.
DUSTPAN
$t is used to brush lightly dust. BRUSH
$t is used is clean the bacteria. CLEANING MATERIALS
$t is used to cover the hands while GLOVES
cleaning. $t is used to soak up liquid, for cleaning
MOP
floors. $t is used to release stoppages in
TOILET PUMP
plumbing. $t is used in temporarily storing waste.
97
C. SPA SUPPLIES TABLE 5 SPA SUPPLIES
M!()<$2T$H"
-K")T$H"
NKA"T$TL
K"$T )H(T
$t is used as
/ boxes 5*
2B?.6bo
inhalation by
pcs8
x
/ boxes
21*B.>16bo
)H(T 23,*.
uplifting and to relieve SCENTED CANDLES
stress. $t is used to lubricate the
2,/B./
x
skin while performing a MASSAGE OIL
massage. $t is used to remove dead skin cells
HERBAL FOOT AND
from the
BODY SCRUB
body.
boxes
2B3.6bo x
2 *,/1.
98
$t is used to
boxes
remove the
2*.6b
2,.
ox
oils, dirt and other SHAMPOO
contaminant in hair. $t is used for
boxes
bathing and
2,/.6b
2/,?.
ox
cleaning the BATH SOAP
body. $t used to
boxes
condition CONDITIONER
human hair. $t is used to
2/,?.
ox
boxes
cover and fix HAIR TURBAN
2,/.6b
2*,>.B6b
2,**.//
ox
the hair. $t is used to
boxes
protect the
2*,/.6b
2,?/.
ox
hands. MASSAGE GLOVES
$t is used for drying or wiping.
TOWEL
/dozen
23,1.6d ozen
2*/,/.
99
$t is used by
* 2cs.
2B.6pc
2B.
dozens
2/,?.6d
24,1.
the clients to make them feel DISPOSAL UNDIES
comfortable. $t is used to cover the
ozen
body.
ROBE
$t is used to
/ boxes
2/.6box
2*1.
boxes
2>>.6box
2**.
dozen.
2*>1.6doz
23*.
wipe, absorb and clean the skin. TISSUE
$t is used for applying cleaners, lotions and COTTON BALLS
oils on small areas of the skin. $t is used to wear by the clients inside
en
100
SLIPPER
the massage room. $t is used to
* sets
feel
2*,B1/.6s
2 *,*1?.
et
comfortable and warm. MASSAGE SHEETS
$t is used
/ sets
2??.46set
23,>3.1
sets
234B.6set
2B4/.
/ sets
244.6set
2*,*41.
dozens
2/?>.6doz
24B.
during the hot stone BASALT STONE
massage. $t is used to remove unwanted
BEESWAX?EAR? CANDLE
impurities such as dirt and bee body parts. $t is used to nourished muscles and
VENTOSA CUPPING
the skin. $t is used to absorb wet.
COTTON MAT
ens
101
$t is used to
* bottles
ensure the
2*B.6bot
2,/.
tle
skin germ
ALCOHOL
protection. $t is used in
sets
21.6set
2*,.
* pcs
23.6pc.
23,1.
* pcs
2*>6pc.
2*,?.
case of emergency. FIRST AID KIT
$t is used to support the head and other parts of PILLOWS
the body. $t is used as a covering for warmth, especially on BL
ANKET
bed.
102
$t is used for
* box
2B6box
2B.
* dozen
2*1./6pc.
2*4B./
/ pcs.
2/.6pc.
2*1.
/ pcs.
244.
2*,*41.
foot treatment that allows the skin to peel naturally and gives perfectly FOOT MASK
smooth feet. $t is used as an alternative for cloth handkerchiefs to wipe the
FACIAL TISSUE
face. $t is used to scoop and mix mud, scrubs and
SPATULA
creams. $t is used to remove corns and calluses.
CALLUS REMOVER TOTAL
P1@64.1
103
TOTAL COST
VII.
P445@6.50
UTILITIES
A. E*,7%'!7!%8
!lectricity is one of the primary requirements of spa, or any other kind of business. !"#$% &ody 'assage and (pa needs electricity for the proper and smooth process of its business, specificallytoentertain customers with the use of music and television while the customer is waiting for their turn. Also, to set the atmosphere of the spa by having proper lightning and ambiance. !lectricity will be provided by 'anila !lectric )ompany 5'!
!"#$% &ody 'assage and (pa needs an adequate water supply for the use of customer to take a shower after the massage or spa.;ater is also needed in order to perform the duty and task of the employees such as cleaning the equipment, mirrors and mopping the floors. ;ater supply is provided by 'AL"$DAM. C. T,*,7$=="!7&%!$"
Telecommunication is the exchange of information over significant distances by electronic means. !"#$% &ody 'assage and (pa needs telecommunication in order to
104
convey information, for having a fast transaction pertaining to the customer=s feedback, complain,suggestion, recommendation and reservation. Telecommunication will be provided by 2hilippine Dong Mistance Telecommunication 52DMT8.
VIII. WASTE MANAGEMENT DISPOSAL
The priority of the business owners are the customers. The management would like to maintain cleanliness in all areas of the facility. The employees of !"#$% &ody 'assage and (pa are needed to comply with the set of standards in cleanliness specifically with the proper disposal of waste. !"#$% &ody 'assage and (pa provides three 538 trash bins in the reception area, waiting area and in the office with cover and proper label for segregation. The garbage will be collected per day by the garbage collector in the community. This kind of system will be continually observed in the business day to day operation.
105
T&*, 6 I"!%!&* I",)%=,"% C'',"% A)),%) (upplies )leaning Tools N$"?C'',"% A)),%) (pa !quipment Hffice !quipment -ixtures and -urnitures Deasehold $mprovement P',?O(,'&%!"9 C$)%) Hrganizational !xpense )ommission !xpense !lectricity ;ater )ommunication
2
4*,/3.3 >,3/?.*B >>,>B3.>* *4,>4?. /1,3. >,. /31,?. 3/1,33*.B> **,. 1,4/>. *,>.> >,. *?B,. ,3/,/.*1 *,>1>,4>4.?/ 3,>,. *,. 3,1,.
Table 31 shows the costs for current assets, non:current assets and pre:operating costs. The initial investment of !"#$% &ody 'assage and (pa is 23,1,. and the total cost is 2,3/,/.*1.