An automated teller machine (ATM) is a computerized telecommunications device that provides the customers of a financial institution with access to financial transactions in a public space without ...
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2000
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ATM SOFTWARE DEVELOPMENT
Version: <1.0> Date: 14/7/2010
Any Time Money
Vision 1.
Introduction
The purpose of this document is to collect analyze and define high-level needs and features of the ATM . It focuses on the capabilities needed by the stakeholders and the target users and why these needs exist. The details of how the ATM fulfils these needs are detailed in the use-case and supplementary specifications. ,
,
1.1
,
Purpose
To withdraw money easily within the minimum time«. 1.2
Scope
To Support Computerized Banking Network 1.3
Definitions, Acronyms and Abbreviations ACCOUNT-a single account that allows in a bank against which transaction can be applied ATM - a station that allows customers to enter their own transactionusing cash card as identification CASH CARD-card assigned to a bank customer that authorizes access to accounts using on ATM machine It has a bank code and a card number coded in accoradance with national standard ,
1.4
Overview
The Overview Of This Project Is To reach The Unreachable Areas. 2.
Positioning
2.1
Business Opportunity
It Provide a Easy Way for people to withdraw money from anywhere at anytime«this wil save the people¶s time« 2.2
Problem Statement
Confidential
The problem of
Take long time to withdraw their money.. need to fill challans«. Waste of time«
affects
Customers and bankers
The impact of which is
Customer¶s dissatisfaction
A successful
Make more customer to
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2000
1
ATM SOFTWARE DEVELOPMENT
Version: <1.0> Date: 14/7/2010
Any Time Money
solution would
2.3
withdraw money using ATM« thus the circulation of money get increased which drastically improve our economy
Product Position Statement
For
The people
Who
Those who need to withdraw money
ATM
User ±friendly no complicated operations
That
No chance of getting repaired often
,
,
At anytime people can withdraw their money Unlike
The bank no need to wait to withdraw Their money
Our product
3.
Provide service to unreachable area
Stakeholder and User Descriptions
This product will reduce the time of customer¶s and banker¶s 3.1
Market Demographics
This product is mainly used in bank«not as home appliances«if the machine is user friendly And satisfy the customers then the product is reac hed the customers« 3.2
Stakeholder Summary Name
Represents
Role
Name the stakeholder type.
Briefly describe what they represent with respect to the
Briefly describe the role they are playing in the development.
Confidential
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ATM SOFTWARE DEVELOPMENT
Version: <1.0> Date: 14/7/2010
Any Time Money
development.
3.3
i.e. Ensure this«.
User Summary
[ Name
Description
Stakeholder
Name the user type
Briefly describe what they represent with respect to the system.
List how the user is represented by the stakeholders. i.e. Represented by Stakeholder1
3.4
User environment Two
members are inv ol ved in this task..
It t ook 3 months t o compl ete the task P la tf orm used t oday is al so the l inux 3.5
wind ow s
xp it support all wind ow s pl atf orm and
Stakeholder Profiles
3.5.1 Banker Representativ e Description Type Responsibiliti es Success Criteria Involvement
Deliverables Comments / Issues Confidential
Banker
Manoj Expert in Accountence Have to maintain the secret pin code«. There should be always money in ATM Easy to be Recovered From failure If the product satisfies the customer ,
The aim of this product is to help the people to withdraw their money easily.. the stack holder has to involve in such a way to make this product successful Delivered receipt for the transaction The machine should recover immediately from the failure.. It has to service the unreachable area also
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2000
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ATM SOFTWARE DEVELOPMENT
Version: <1.0> Date: 14/7/2010
Any Time Money
3.6
User Profiles
3.6.1 cust omer customer
Representativ e Description Type Responsibiliti es Success Criteria Involvement Deliverables Comments / Issues 3.7
K ey
Those who withdraw money All commoners They donot tamper the magnetic codes or the chip Should not leak out their secret number If the withdraw their required amount without any trouble ,
The cutomer should co-operate with the bankers Their ATm card If they forget their secret code then it is difficult to get thei money
Stakeholder / User Needs
Need
Prior ity
Secret key
FIFO
4.
Concern s
Current Solution
Proposed Solutions
To contact with Try to rememberer the bank the secret key
Product Overview
The remainder of this document is organized as follows There will be some definitions of important terms Section 2 contains a general description of the ATM Section 3 identifies the specific functional requirements the external interfaces and performance requirements of the ATM ,
,
,
,
is organized as follows_ There will be some de_nitions of the ATM_ Confidential
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ATM SOFTWARE DEVELOPMENT
Version: <1.0> Date: 14/7/2010
Any Time Money
4.1
Product Perspective
The ATM network doesn¶t work independently_.It has to work together with the Computers software owned by banks There are clearly defined interfaces for the different systems ,
4.2
,
Summary of Capabilities Customer Support System Customer Benefit Supporting Features New support staff can Knowledge base assists quickly get up to speed. support personnel in quickly identifying known fixes and workarounds Customer satisfaction is Problems are uniquely improved because nothing itemized classified and falls through the cracks. tracked throughout the resolution process. Automatic notification occurs for any aging issues. Management can identify Trend and distribution reports problem areas and gauge allow high level review of staff workload. problem status. Distributed support teams Replication server allows can work together to solve current database information problems. to be shared across the enterprise Customers can help Knowledge base can be made themselves lowering available over the Internet. support costs and Includes hypertext search improving response time. capabilities and graphical query engine ,
,
4.3
Assumptions and Dependencies
If there is any unwanted information in the vision like (how many times will you use the ATM machine) this is not necessary for the user and it may irritate the user«this can be deleted from the vision document«this vision document depend upon the immaculate nature of the customer Confidential
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ATM SOFTWARE DEVELOPMENT
Version: <1.0> Date: 14/7/2010
Any Time Money
4.4
Cost and Pricing
To Install the machine-2 00 000 Split ac charge - 13 000 ,
,
,
4.5
Licensing and Installation
License provide by the respective bank by testing the working condition of the ATM machine«it also includes the password security once the machine was designed it is easy to install.it requires minimum amount of charge. ,
