Acknowledgement I would like to thank the following people who assisted, supported me to finish my Practicum Training Program: To our Almighty God, for the strength that he gave gav e to me to finish my Practicum Training Program on time. To my parents, for their love, moral and financial support to finish my Practicum Training Program. To our beloved dean, Mr. Mr. Ignacio Cordova, Dean of College of Hospitality and Institutional Management, who made this practicum possible. To our Practicum Coordinator, Mr. Jomar T. T. Parel for the necessary n ecessary information, knowledge and for guiding me in my Practicum. gelica Hementera, the HR Training and Development Officer of The Richmonde Hotel, for the opportunity that they gave to me to work in their establishment. To Mr. Gaudencio “Arnel” Marasigan, the Laundry Manager, for the recommendation for me to be a part p art of The Richmonde Hotel Team. To all the Managers in every department, Supervisors, and the other employees of The Richmonde Hotel, for the knowledge, skills and hospitality that they gave to me. And finally, finally, to all my colleagues from The University of Philippines, Far Eastern University, University, San Sebastian College Recoletos – Manila, Polytechnic University of the Philippines and from the Pamantasan ng Lungsod ng Maynila. Thank You. Introduction of the Company: ABOUT THE HOTEL Megaworld Corporation, one of the country’s urban developers, was founded in 1989 by a large group of incorporators, headed by Andrew L. Tan. Tan. Megaworld is regarded as a master developer develop er of large-scale projects set in prime locations in Metro Manila, concentrating on high-rise residential and office projects as well as master-planned townhouse community developments geared primarily to the middle and high-income markets. At present, Megaworld is actively engaged in land ba nking in strategic sites within Metro Manila in order to build an adequate inventory of properties in line with its commitment to undertake high development projects best suited to the need of the target clientle. In a move to further strengthen its stature in the industry, industry, Megaworld has diversified its development portfolio to include hotel and leisure projects. Its initial venture int the local industry is The Richmonde Hotel, a first class businessman’s hotel that started its operation last March 15, 1999. Located within the premier section of the Ortigas Business and Commercial District, The Richmonde Hotel occupies 12 floors of the 22 story Richmonde Plaza. Offering a strategic edge in location, the hotel is close to first-class business destinations and international shopping and recreation. The 206 guestrooms are a fusion of luxurious amenities and modern technology that ensure the executive’s comfort and continued productivity. In-room amenities include: mini-bar, in-room safe, coloured TV with cable channels, multi-function telephone system, among others. At the 11th and 12th floors are the 20 executive suites. With a separate sitting room, dining area, ample b edroom space and full-service kitchen facilities, the executive suites are a novel concept in accommodation that is unique
to the hotel. The Business Center, the hub of business activities within the hotel, is fully equipped for g lobal communication needs. Offering efficient and professional secretarial services complemented by modern business equipment.
