OPERAT OPERATION MANAGEMENT IN PEPSI COMPANY Introduction: Pepsi is a trademark of freshwater is registered in the U.S. in 1893. It was born in 1886; Pepsi's father is a pharmacist. he wa! the "merican peop#e $nderstand that time Pepsi is an ora# medication. %ater& when "sa and#er ( ta#ented b$sinessman bo$ght Pepsi& whose marketing tactics #ed Pepsi's dominance dominance on the wor#d wor#d market in freshwater d$ring the )*th cent$r! was thinking of the transformation "merica's image of Pepsi. +e sa!s cons$mers $nderstand their first ,medicine, Pepsi is a be-erage and de#icio$s de#icio$s fresh.
Operations management in Pepsi: perations management is the management of an organi/ation0s prod$cti-e prod$cti-e reso$rces or its prod$ction s!stem& dea#s with the design and management of prod$cts& processes& ser-ices and s$pp#! chains. It considers considers the ac$isition& de-e#opment& and $ti#i/ation of reso$rces that firms need to de#i-er the goods and ser-ices their c#ients want. P$r-e! of perations management ranges from strategic to tactica# and operationa# #e-e#s. actica# actica# iss$es inc#$de p#ant #a!o$t and str$ct$re& pro2ect management methods& and e$ipment se#ection and rep#acement. perationa# iss$es inc#$de prod$ction sched$#ing and contro#& in-entor! management& $a#it! contro# and inspection& traffic and materia#s hand#ing& and e$ipment maintenance po#icies. $i#d a management operation& #a$nched the prod$ct #ine of Pepsi compan!. perations perations management foc$ses on caref$##! managing the processes to prod$ce and distrib$te prod$cts and ser-ices.
Pepsi Manufacturing: Pepsi has prod$ction s!stem and bott#ing faci#ities a## aro$nd the wor#d. his p#a!s an important part in their b$siness since the! are one of the top of the soft drink ind$str!. $tso$rcing comes at the e4pense of impro-ing in(ho$se ski##s& which wi## e-ent$a##! #ead to red$ced costs.
Pepsi ompan! and its prod$ction s!stems5 Primar! inp$ts5 chemica#s& -ani##a beans& ko#a n$ts& sweeteners& s$pp#ies& cans& cartons& persona#& $ti#ities& machines& man$fact$ring& retai#er& store& etc on-ersion s$bs!stem5 ransforms raw materia#s into soft drink and packages. $tp$ts5 Satisfied c$stomers and soft drink prod$cts. Packaging5 "fter the soft drink is made $p& it is taken to the packaging centers in cans. Specia##!& in transferring of the Pepsi to the packaging ho$se& it m$st be protect so that the soft drink cannot mi4 with another chemica#s. "t packaging stage& the cartons& caps and the carbon dio4ide $sed to carbonate soft drinks is in the e4pected $antit!.
Total ualit! Management "TM#: ota# $a#it! 7anagement 7 is a management approach that aims for #ong( term s$ccess b! foc$sing on c$stomer satisfaction. 7 is based on the participation of a## members of an organi/ation in impro-ing processes& prod$cts& ser-ices& and the c$#t$re in which the! work. $a#it! is abo$t man$fact$ring a prod$ct that peop#e can depend on e-er! time the! reach for it. Pepsi knows prod$ct and package $a#it! is a ke! to ens$re their prod$cts in the marketp#ace meet ompan! re$irements and cons$mer demands. he g#oba# nat$re of their b$siness re$ires that the Pepsi s!stem has the highest standards and processes for ens$ring consistent prod$ct safet!. Pepsi $ses a s!stem that is ca##ed Pepsi management S!stem 7S to manage their prod$ct $a#it!. hat wi## ho#d a## of their operations in the same standards for prod$ction and distrib$tion. It g$arantees the highest standards in $a#it!& the en-ironment& safet! and the hea#th of c$stomer. "nd the! re$ires each b$siness within the Pepsi s!stem m$st estab#ish& imp#ement& doc$ment and maintain a safet! and $a#it! s!stem in accordance with 7S re$irements. Prob#ems in Pepsi5 Pepsi has been facing prob#ems in the operation department and beca$se of that& to dea# with this& the! a#wa!s tr! to identif! the prob#ems and refer or address the prob#ems to the top e4ec$ti-es of the organi/ation. :e can recogni/e that a## the prob#ems wi## be aware and check b! Pepsi gro$p.
i4ing the prob#em5 If the prob#em are #isted and presented b! the easiest wa! for the manager to read.
Pepsi In$entor! Management: Pepsi has #ots n$mber of -ending machines& both new and reconditioning machine& that are p#aced at -ario$s reman$fact$ring faci#ities on the U.S. he! decided to $se the ar ode Software& the in-entories on this machiner! were performed man$a##! = a time(cons$ming& #abor(intensi-e task& to sa! the #east. Information on each -ending machine& e4amp#e #ocation& state of condition& etc.& was a#read! p#aced in Pepsi0s mainframe comp$ter s!stem. ! working with this e4isting information& ar ode Software was ab#e to design an in-entor! s!stem that worked with their mainframe database& witho$t ca$sing an! changes to it. :e ca##ed the new s!stem >rack It ? rack it is specia#i/ed software that p$##s the information from Pepsi0s mainframe database and transfers it to handhe#d termina#s with b$i#t(in #aser scanners. his wi## describe how the rack It s!stem works for Pepsi5 Printed bar code #abe#s are generated and p#aced on e-er! machine& o#d and new. he bar code indicates the machine0s specia# $ni$e n$mber& as assigned b! Pepsi. :hen it was $sed for a ph!sica# in-entor!& rack It p$##s information on e4isting in-entor! from Pepsi0s mainframe. his process generates a record on each piece of machiner! with a## s$itab#e information. "fter that& this information is transferred from the P in its entiret! to each handhe#d scanning termina# $sing rack its specia#i/ed software. 7$#tip#e termina#s are $sed to scan the bar codes at the same time on each machine thro$gho$t Pepsi0s man$fact$ring faci#ities. :hen each -ending machine bar code is scanned& that n$mber wi## be compared to each n$mber on the #ist that was down#oaded from rack It. " report #isting wo$#d fo$nd or not fo$nd wo$#d be disp#a!ed on the handhe#d termina#0s disp#a!. "nd the new information is transferred from a## of the termina#s back to rack It& and the database on the P is a$tomatica##! $pdated.
he new s!stem has decreased ph!sica# in-entor! time beca$se it wi## be a$tomatic contro#. It a#so sa-es mone! and manpower.
More T%an One Suppl! C%ain: he #e-e# of c$stomer care Pepsi offers re$ires a specific mode# of s$pp#! chain str$ct$re& what $ffington ca##s >segmentation.? >Segmentation is the t!pe of s$pp#! chain that !o$ ha-e based on !o$r c$stomers0 needs or !o$r prod$ct attrib$tes&? he e4p#ains. >7ore and more& we are $nderstanding that we ha-e to ha-e different t!pes of s$pp#! chains within o$r #oca# operations. hese -ariab#e conditions mean that the s$pp#! chain has to be modified depending on the partic$#ar attrib$tes of both prod$ct and c#ient. >or some prod$cts& the most efficient wa! to the market is for $s to de#i-er to the store& !et for others& the most efficient wa! to go to market is thro$gh the c$stomer0s distrib$tion channe# or thro$gh third(part! distrib$tion partners&? $ffington e4p#ains.
