© EA ST MA N KODAK KO DAK CO MPAN Y, 2005 20 05
HE AL TH GROU GR OU P
{Diagnostics}{Production}{Health Group}{ExternalAndInterernal}
Publication No. DG4825-1 10DEC05 Supersedes DG4825-1 20JUL04
Confidential Restricted Information
DIAGNOSTICS for the CR 825/850 SYSTEMS Kodak DirectView CR Service Codes: 5634, 4825 Important
Qualified service personnel must repair this equipment.
H177_0500GC
DIAGNOSTICS 10DEC05 DG4825-1 Page 9 of 180
UNINTERRUPTED POWER SUPPLY UPS1 . . . . . . . . . . . . . . . . . . . . . . . . . . System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Test Points and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MOTION SYSTEM CONTROL BOARD A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . MASTER CENTRAL PROCESSING UNIT BOARD A2 . . . . . . . . . . . . . . . . . DIGITIZER BOARD A3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GALVO BOARD A4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PMT/DAS BOARD A5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SLOW SCAN CONTROLLER BOARD A6 . . . . . . . . . . . . . . . . . . . . . . . . . . . LASER DRIVER BOARD A17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LASER DRIVER PREREGULATOR BOARD A18 . . . . . . . . . . . . . . . . . . . . .
158 160 163 163 166 169 171 173 175 177 179
DIAGNOSTICS 10DEC05 DG4825-1 Page 10 of 180
Using the Diagnostics
Section 1: Using the Diagnostics System Service Diagnostic Screen Important
For systems with Software Version ≥ 4.1, you must have a “Session ID” for access to “Service Functions” and “Diagnostics”. See SERVICE BULLETIN 843.
1 At the main menu, touch: • [Service Functions] • [ENTER] • [Diagnostics] 2 Does the “System Service Diagnostics” screen display? Yes
Advance to the test or procedure.
No
Continue with Step 3.
3 Check that the TX and RX LEDs are blinking on the MASTER CENTRAL PROCESSING UNIT BOARD A2 and on the NETWORK CARD in the computer. 4 At the main menu, touch [Service Functions]. 5 At the main menu, touch: • [Service Functions] • [ENTER] • [EXIT TO DESKTOP] 6 Select My Computer>Control Panel>Network>Protocols. 7 Double-click [TCP/IP Protocol]. 8 Select [ADAPTER 1].
DIAGNOSTICS 10DEC05 DG4825-1 Page 11 of 180
Using the Diagnostics
9 Check the “IP Address” of the NETWORK CARD that is connected to the MASTER CENTRAL PROCESSING UNIT BOARD A2: “IP Address” “Subnet Mask” “Default Gateway”
192.168.0.1 255.255.255.0
DIAGNOSTICS 10DEC05 DG4825-1 Page 12 of 180
Using the Diagnostics
Functions of the “System Service Diagnostic” Screen Table 1
Component Tests BUTTON
Description
[Individual Component Control] Important
For the test procedure, see Individual Component Control. Allows you to actuate and check the status of: • CAM MOTOR
• SLOW SCAN • ERASE LAMPS • CASSETTE DRIVE MOTOR [Component Control: Step] Important
For the test procedure, see Component Control: Step. Allows you to check the status of the components by executing the following steps: 1. Loading the CASSETTE
2. Loading the PLATE 3. Scanning the PLATE 4. Erasing the PLATE 5. Ejecting the PLATE 6. Ejecting the CASSETTE
DIAGNOSTICS 10DEC05 DG4825-1 Page 13 of 180
Table 2
Using the Diagnostics
Calibration BUTTON
Description
[View Collector Profiles] Important
For the procedure, see Calibration for the CR 825/850 SYSTEM. Displays the COLLECTOR PROFILE for each size of CASSETTE, including: • number of steps from “HOME” to “START OF SCAN”
• “OFFSET” - Number of pixels from “START” to the diagnostic image • “Amplitude” - Number of pixels from “OFFSET” to the last pixel of the diagnostic image • PMT 1 - 2: Correction value of each PMT for gain adjustment [Scan Calibration] Caution
• All COVERS must be installed when using this option. • For the procedure, see Calibration for the CR 825/850 SYSTEM. • Completes the calibration of: – GALVO – PMT 1 – PMT 2 • Starts a COLLECTOR PROFILE for all sizes of STORAGE PHOSPHOR PLATES. • Allows calibration of the PLATES exposed at 20 mR
±5
mR.
• Displays the date and time of the last successful calibration.
DIAGNOSTICS 10DEC05 DG4825-1 Page 14 of 180
Table 3
Using the Diagnostics
Component Adjustments BUTTON
Description
[Set Extraction Bar Home] Important
For the procedure, see EXTRACTION BAR HOME POSITION . Allows you to set and check the home position of the EXTRACTION BAR: • [FINE NUDGE UP]
• [FINE NUDGE DOWN] • [COARSE NUDGE UP] • [COARSE NUDGE DOWN] • [SAVE] - Sets the selected home position • [CANCEL] - Resets the home position to the last recorded value [Extraction Bar Positions]
Allows you to move the EXTRACTION BAR to: • [HOME]
• [UPPER PLATE GUIDE POSITION] • [LOWER PLATE GUIDE POSITION] • [ERASE] • [RETURN TO HOME] • [NUDGE UP] • [NUDGE DOWN]
DIAGNOSTICS 10DEC05 DG4825-1 Page 15 of 180
Using the Diagnostics
BUTTON
Description
[CAM Position Actuation] Important
See the checkout of the DUPLEX CAM. Allows you to check the status of the CASSETTE HANDLING AY by rotating the DUPLEX CAM to: • [HOME CAM]
• [HOOKS UP POSITION] • [PINCH POSITION] • [UNPINCH POSITION] • [UNLATCH POSITION] • [LATCH POSITION] Allows you to reset the DUPLEX CAM after jams: • [FINE JOG FORWARD]
• [FINE JOG REVERSE] • [COARSE JOG FORWARD] • [COARSE JOG REVERSE] • [Return PLATE to CASSETTE] • [HOME SLOW SCAN] [Slow Scan Current Calibration] Important
For the procedure, see Calibration for the CR 825/850 SYSTEM. Completes the calibration of the SLOW SCAN MOTOR for the correct current at all 3 phases of the MOTOR. [Slow Scan Preload Adjustment]
Moves the SLOW SCAN AY. This allows you to make adjustments to the SLOW SCAN AY.
DIAGNOSTICS 10DEC05 DG4825-1 Page 16 of 180
Table 4
Using the Diagnostics
Tests BUTTON
Description
[Light Test] Important
For the test procedure, see Light Test.
• Checks for excessive light to the PMTs during the loading of a CASSETTE. • Allows you to: – actuate or deactuate the high voltage of the PMTs – “AUTO-ZERO” the PMTs • Tests the signal for noise. [Slow Scan Current and Velocity Tests]
Caution
• An increase in current might indicate that a bind is occurring in the SLOW SCAN AY. • For the test procedure, see Slow Scan Current and Velocity Tests. • Drives the SLOW SCAN AY to the limits in both directions. • Displays for the SLOW SCAN AY: – speed variation – current – “Start of Scan” – “End of Scan”
DIAGNOSTICS 10DEC05 DG4825-1 Page 17 of 180
Using the Diagnostics
BUTTON
Description
[Laser Power] Important
For the test procedure, see Laser Power. Allows you to: • check the power of the LASER DIODE
• set the power values for a new LASER DIODE [Galvo Test] Important
For the test procedure, see Galvo Test. Allows you to: • set the “Amplitude” of the GALVO
• check the response of the LASER DIODE [PMT Test] Important
For the test procedure, see PMT Test. Checks the function of the 2 PMTs. [Galvo Plot] Important
For the test procedure, see GALVO PLOT. Allows you to: • check:
– response of the GALVO – automatic gain control - AGC – 2.5 V reference • set the GALVO without an OSCILLOSCOPE
DIAGNOSTICS 10DEC05 DG4825-1 Page 18 of 180
Table 5
Using the Diagnostics
Logs BUTTON
Description
[Error Logs] Important
For the procedure, see Checking the Error Logs. Allows you to check: • error code and description
• date and time • CASSETTE ID • scan count [Error Frequency Log] Important
For the procedure, see Checking the Error Frequency Log. Allows you to: • check:
– frequency of each error code – date and time of last error • collate error codes by: – date – error number – frequency
DIAGNOSTICS 10DEC05 DG4825-1 Page 19 of 180
Using the Diagnostics
BUTTON
Description
[Actuation Log] Important
For the procedure, see Checking the Actuation Logs . Allows you to check: • “SCAN CYCLES” - This value cannot be reset
• “BATCH ERASE CYCLES” - The number of times that the “Batch Erase” function was used • “TOTAL POWER-ON HOURS” • “LASER DIODE SCAN CYCLES” • “LASER HOURS (estimated)” • “LASER HOURS LAST CLEARED” [Export Log Files] Important
For the procedure, see Storing the Error Logs on a Disk. Records onto a FLOPPY DISKETTE: • “Actuation Logs”
• error logs • parameters of the SLOW SCAN
DIAGNOSTICS 10DEC05 DG4825-1 Page 20 of 180
Using the Diagnostics
BUTTON
Description
[Clear Error Log] Important
For the procedure, see Clearing the Error Logs .
• Clears all the errors from the error logs. • Displays the date when the error logs were last cleared. [Import Files] Important
For the procedure, see Installing Files from a Disk . Record from a FLOPPY DISKETTE onto the CR 825/ 850 SYSTEM: • “Actuation Logs”
• parameters of the SLOW SCAN
DIAGNOSTICS 10DEC05 DG4825-1 Page 21 of 180
Table 6
Using the Diagnostics
“Repetitive Cycles” BUTTON
Description
[AutoLooper] Important
• During the test, the “Light Test” is disabled to allow operation with the PANELS removed. • For the test procedure, see AUTOLOOPER . • Automatically processes the CASSETTE to check if it is reliable. • Completes a test cycle including scanning and erasing. • Disables the “Patient Data” for the test. • Displays status screens for the SENSORS. [Transport] Important
For the test procedure, see Transport.
• Uses a CASSETTE to test the operation of loading. • Displays status of the SENSORS at each step.
DIAGNOSTICS 10DEC05 DG4825-1 Page 22 of 180
Using the Diagnostics
Table 7 Miscellaneous BUTTON
Description
[Download to Circuit Boards] Important
For the procedure, see Downloading Software to the BOARDS. Allows you to download the necessary software to all the BOARDS from the HARD DRIVE. [Display Software Versions] Important
For the procedure, see Displaying the Software Versions. Displays the software version number for: • MASTER CENTRAL PROCESSING UNIT BOARD A2
• MOTION SYSTEM CONTROL BOARD A1 • MOTION SYSTEM CONTROL BOARD BOOT • SLOW SCAN CONTROLLER BOARD BOOT • SLOW SCAN CONTROLLER BOARD FIXED Application • SLOW SCAN CONTROLLER BOARD PRODUCT Application • DIGITIZER BOARD • MEDICAL IMAGING MANAGER • DIAGNOSTICS
DIAGNOSTICS 10DEC05 DG4825-1 Page 23 of 180
Using the Diagnostics
[System Self Test] Important
For the test procedure, see MCPU Self Test. Completes the following diagnostic tests: • “GALVO BOARD COMMUNICATION” - Checks the connection of the CABLE between:
– GALVO BOARD A4 – MASTER CENTRAL PROCESSING UNIT BOARD A2 • “GALVO REFERENCE” - Reads the GALVO AGC CHANNEL connected to the reference voltage of the GALVO. • “GALVO MOTOR” - Reads the voltage of the GALVO AGC to check for problems with the GALVO. • “GALVO SWEEP” - Checks the functions of reading and writing of the REGISTERS on the GALVO BOARD A4. • “LASER OFFSET” • “PMT BOARD TEST” - Checks the connection of the CABLE between: – MASTER CENTRAL PROCESSING UNIT BOARD A2 – PMT/DAS BOARD A5 • “MASTER CENTRAL PROCESSING UNIT BOARD MEMORY TEST” - Checks for errors in the reading and writing of data to each of the image buffers.
DIAGNOSTICS 10DEC05 DG4825-1 Page 24 of 180
Using the Diagnostics
Diagnostic Tests Individual Component Control 1 At the “Service System Diagnostic” screen, touch [Individual Component Control].
2 Touch [LATCH Position].
3 Check the status of the SENSORS.
DIAGNOSTICS 10DEC05 DG4825-1 Page 25 of 180
Using the Diagnostics
4 Does the status of the SENSORS match? Yes
Continue with Step 5.
No
1. Check the error logs. See Checking the Error Logs. 2. See the Error Codes to determine the possible cause and action for the problem. 3. Continue with Step 5.
5 Touch [UNLATCH Position].
6 Check the status of the SENSORS. 7 Does the status of the SENSORS match? Yes
Continue with Step 8.
No
1. Check the error logs See Checking the Error Logs. 2. See the Error Codes to determine the possible cause and action for the problem. 3. Continue with Step 8.
8 Touch [HOOKS Position].
9 Check the status of the SENSORS.
DIAGNOSTICS 10DEC05 DG4825-1 Page 26 of 180
Using the Diagnostics
10 Does the status of the SENSORS match? Yes
Continue with St Step ep 11.
No
1. Check the error logs. See Checking the Error Logs. 2. See the Error Codes to determine the possible cause and action for the problem. 3. Continue with St Ste ep 11.
11 Touch [PINCH Position].
12 Check the status of the SENSORS. 13 Does the status of the SENSORS match? Yes
Continue with St Step ep 14.
No
1. Check the error logs. See Checking the Error Logs. 2. See the Error Codes to determine the possible cause and action for the problem. 3. Continue with St Ste ep 14.
DIAGNOSTICS 10DEC05 DG4825-1 Page 27 of 180
Using the Diagnostics
Important
The ERASE LAMPS energize for approximately 2 - 10 seconds. The marks display in the “Erase Station” check boxes while the ERASE LAMPS are energized.
14 Touch [ERASE LAMPS ON].
15 Check the status of the SENSORS. 16 Does the status of the SENSORS match? Yes
Continue with the next test.
No
1. Check the error logs. See Checking the Error Logs. 2. See the Error Codes to determine the possible cause and action for the problem. 3. Advance to the next test.
DIAGNOSTICS 10DEC05 DG4825-1 Page 28 of 180
Using the Diagnostics
Component Control: Step 1 On the “System Service Diagnostic” screen, touch [Component Control: Step].
2 Insert the CASSETTE into the CR 825/850 SYSTEM. 3 Wait for the beep. 4 Touch [LOAD CASSETTE].
DIAGNOSTICS
Using the Diagnostics
10DEC05 DG4825-1 Page 29 of 180
5 Check the status of the SENSORS. 6 Does the status of the SENSORS match? Yes
Continue with Step 7.
No
1. Check the error logs. See Checking the Error Logs. 2. See the Error Codes to determine the possible cause and action for the problem. 3. Continue with Step 7.
7 Touch [LOAD PLATE TO SCAN Position].
8 Check the status of the SENSORS. 9 Does the status of the SENSORS match? Yes
Continue with Step 10.
No
1. Check the error logs. See Checking the Error Logs. 2. See the Error Codes to determine the possible cause and action for the problem. 3. Continue with Step 10.
10 Touch [SCAN (without laser)].
DIAGNOSTICS 10DEC05 DG4825-1 Page 30 of 180
Using the Diagnostics
11 Wait for the test to complete. Important
The ERASE LAMPS energize for approximately 2 - 10 seconds. The marks display in the “Erase Station” check boxes while the ERASE LAMPS are energized.
12 Select [LOAD PLATE TO ERASE Position].
13 Check the status of the SENSORS.
DIAGNOSTICS 10DEC05 DG4825-1 Page 31 of 180
Using the Diagnostics
14 Does the status of the SENSORS match? Yes
Continue with Step 15.
No
1. Check the error logs. See Checking the Error Logs. 2. See the Error Codes to determine the possible cause and action for the problem. 3. Continue with Step 15.
15 Touch [EJECT CASSETTE]. 16 Remove the CASSETTE.
Light Test 1 On the “System Service Diagnostic” screen, touch [Light Test].
DIAGNOSTICS 10DEC05 DG4825-1 Page 32 of 180
2 Touch [TEST]. 3 Wait for the test to complete. 4 Check that “PASS” displays in “AUTO-ZERO”. 5 Touch [START GRAPH].
6 Check that the value is approximately 4 - 5. Use: • [ZOOM IN] • [ZOOM OUT] 7 Touch [HV ON]. 8 Check that the value increases.
Using the Diagnostics
DIAGNOSTICS 10DEC05 DG4825-1 Page 33 of 180
Using the Diagnostics
Slow Scan Current and Velocity Tests 1 On the “System Service Diagnostic” screen, touch [Slow Scan Current and Velocity Tests].
2 Insert a 35 x 43 CASSETTE into the CR 825/850 SYSTEM. 3 Touch: • [LOAD 35 x 43 CASSETTE] • [START CURRENT TEST]
DIAGNOSTICS 10DEC05 DG4825-1 Page 34 of 180
Using the Diagnostics
4 Wait for the test to complete.
5 Check that the value is: • 5 -180 between “Start of Scan” and “End of Scan” • < 660 between “End of Scan” and “End of Travel” • no spikes > 30 6 If the results are not correct, check the error logs. See Checking the Error Logs. 7 Touch [START VELOCITY TEST]. 8 Wait for the test to complete. 9 Check that the results between “Start of Scan” and “End of Scan” are below 90 and stable.
DIAGNOSTICS 10DEC05 DG4825-1 Page 35 of 180
Using the Diagnostics
10 If the results are not correct, check the error logs. See Checking the Error Logs. 11 Touch [EJECT THE CASSETTE]. 12 Remove the CASSETTE.
Laser Power 1 On the “System Service Diagnostic” screen, touch [Laser Power].
2 Touch: • [LASER ON] • [READ]
DIAGNOSTICS 10DEC05 DG4825-1 Page 36 of 180
Using the Diagnostics
3 Check: • “Laser Power” is 28 - 32 mW • “Percent of original power” is
≥
90%
4 Are the values correct? Yes
Continue with the next test.
No
1. Check the connections to the LASER DIODE BOARD. 2. Install a new OPTICS MODULE.
Galvo Test 1 On the “System Service Diagnostic” screen, touch [Galvo Test].
2 Touch: • [START GALVO] • [LASER ON]
DIAGNOSTICS
Using the Diagnostics
10DEC05 DG4825-1 Page 37 of 180
3 Open the TOP COVER. TOP COVER
4 Insert one sheet of paper into the CR 825/850 SYSTEM between: • FOLD MIRROR • COLLECTOR
CR 850 SYSTEM
5 Observe the laser beam on the sheet of paper.
COLLECTOR
paper laser beam
FOLD MIRROR H194_1411GCA H194_1411GC
DIAGNOSTICS
Using the Diagnostics
10DEC05 DG4825-1 Page 38 of 180
6 Touch [-100] until the “Set Amplitude” value is 400. 7 Observe the laser beam on the sheet of paper. 8 Touch [+100] until the “Set Amplitude” value is 3000. 9 Observe the laser beam on the sheet of paper. “Set Amplitude”
Laser Beam
400 3000
short long
10 Does the laser beam change size correctly? Yes
Continue with the next test.
No
Check the Error Codes for the cause of the malfunction.
DIAGNOSTICS 10DEC05 DG4825-1 Page 39 of 180
PMT Test 1 On the “System Service Diagnostic” screen, touch [PMT Test].
2 Touch [START PMT TEST].
Using the Diagnostics
DIAGNOSTICS 10DEC05 DG4825-1 Page 40 of 180
Using the Diagnostics
3 Check that “PASSED” displays for both PMT 1 and PMT 2. 4 If one of the PMTs displays “FAILED”, install a new PMT. Use PMTs and COLLECTOR AY. 5 If both PMTS display “FAILED”, check the connections between: • PMT BOARD • DAS BOARD
GALVO PLOT Important
The “Galvo Plot” screen has more “Cassette Size” options with Software Version
1 On the “System Service Diagnostic” screen, touch [GALVO PLOT].
2 Touch [START GALVO PLOT].
≥
4.1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 41 of 180
3 Observe the GALVO PLOT.
Using the Diagnostics
DIAGNOSTICS
Using the Diagnostics
10DEC05 DG4825-1 Page 42 of 180
Normal GALVO PLOT
GALVO PLOT with low HOOK
GALVO PLOT with excessive HOOK
4 Check the values: GALVO PLOT AGC 2.5 vRef
normal 10.0 V ± 0.1 2.5 ± 0.1
5 Are the values correct? Yes
Continue with the next test.
No
Adjust the GALVO BOARD until the GALVO PLOT is normal.
DIAGNOSTICS 10DEC05 DG4825-1 Page 43 of 180
Transport 1 On the “System Service Diagnostic” screen, touch [Transport].
2 Insert a CASSETTE into the CR 825/850 SYSTEM. 3 Touch either: • [Cycle given number of times], or • [Cycle continuously] 4 For the “Number of Cycles”, type: 10
Using the Diagnostics
DIAGNOSTICS 10DEC05 DG4825-1 Page 44 of 180
Using the Diagnostics
Action
S1
S2
S3
Loading CASSETTE
X
X
X
Loading PLATE
X
X
X
Returning PLATE to CASSETTE
X
X
X
Ejecting CASSETTE
X
X
S5
S8
S9
A8 CAM Inner
A8 CAM Outer
X
X
X X
X X
X
X
X
5 Check that the SENSORS match the table during the correct action. 6 If the SENSORS do not match the table, check the error log. See Checking the Error Logs. 7 See the Error Codes for the possible cause and action for the problem.
DIAGNOSTICS 10DEC05 DG4825-1 Page 45 of 180
AUTOLOOPER 1 On the “System Service Diagnostic” screen, touch [AutoLooper].
2 Insert a CASSETTE into the CR 825/850 SYSTEM. 3 Touch either: • [Scan given number of times], or • [Scan Continuously] 4 For the “Number of Cycles”, type: 10
Using the Diagnostics
DIAGNOSTICS 10DEC05 DG4825-1 Page 46 of 180
Action
Using the Diagnostics
S1
S2
S3
Load CASSETTE
X
X
X
Load PLATE
X
X
X
Erase CASSETTE
X
Return PLATE to CASSETTE
X
X
Ejects CASSETTE
X
X
S5
S8
S9
A8 CAM Inner
A8 CAM Outer
CS2
CS3
CS4
CS5
X
X
X
X
X
X X
X X
X
CS1
X
X
X
X
X
X
5 Check that the SENSORS match the table for the correct action. 6 If the SENSORS do not match the table, see the error log. See Checking the Error Logs. 7 See the Error Codes for the possible cause and action for the problem.
DIAGNOSTICS 10DEC05 DG4825-1 Page 47 of 180
MCPU Self Test 1 On the “System Service Diagnostic” screen, touch [System Self Test].
2 Touch [START MCPU SELF TEST]. 3 Wait approximately 20 seconds for the test to complete.
Using the Diagnostics
DIAGNOSTICS
Using the Diagnostics
10DEC05 DG4825-1 Page 48 of 180
4 Observe the results for each test. 5 If any of the tests display “FAILED”, check the error logs. See Checking the Error Logs. 6 See the Error Codes to determine the possible cause and action for the problem.
DIAGNOSTICS 10DEC05 DG4825-1 Page 49 of 180
Diagnostic Procedures Checking the Error Logs 1 On the “System Service Diagnostic” screen, touch [Error Log].
2 Touch either: • [Sort By Date], • [Sort By Error Code], or • [Sort By Cassette ID]
Using the Diagnostics
DIAGNOSTICS 10DEC05 DG4825-1 Page 50 of 180
Using the Diagnostics
Checking the Error Frequency Log 1 On the “System Service Diagnostic” screen, touch [Error Frequency Log].
2 Touch either: • [Sort By Date], • [Sort By Error Code], or • [Sort Error Frequency]
DIAGNOSTICS 10DEC05 DG4825-1 Page 51 of 180
Checking the Actuation Logs 1 On the “System Service Diagnostic” screen, touch [Actuation Log].
Using the Diagnostics
DIAGNOSTICS 10DEC05 DG4825-1 Page 52 of 180
Storing the Error Logs on a Disk 1 On the “System Service Diagnostic” screen, touch [Export Log Files].
2 Insert a disk into the DRIVE. 3 Touch either: • [COPY ERROR LOGS TO FLOPPY], • [COPY ACTUATION LOGS TO FLOPPY], or • [COPY SLOWSCAN PARAMETERS FILE TO FLOPPY]
Using the Diagnostics
DIAGNOSTICS 10DEC05 DG4825-1 Page 53 of 180
Clearing the Error Logs 1 On the “System Service Diagnostic” screen, touch [Clear Error Log].
2 Touch [CLEAR ERROR LOG].
Using the Diagnostics
DIAGNOSTICS 10DEC05 DG4825-1 Page 54 of 180
Using the Diagnostics
Installing Files from a Disk 1 On the “System Service Diagnostic” screen, touch [Import Files].
2 Insert the disk into the DRIVE. 3 To install the ACTUATION LOGS to the CR 825/850 SYSTEM, touch [COPY ACTUATION LOGS FROM FLOPPY]. 4 To install the parameters of the SLOW SCAN, touch: • [GET SLOWSCAN HOME POSITION FROM FLOPPY] • [UPDATE SLOWSCAN PARAMETER FILE FROM FLOPPY]
DIAGNOSTICS 10DEC05 DG4825-1 Page 55 of 180
Using the Diagnostics
Displaying the Software Versions Important
The graphic is an example. Your display might not be the same.
1 On the “System Service Diagnostic” screen, touch [Display Software Versions].
DIAGNOSTICS 10DEC05 DG4825-1 Page 56 of 180
Using the Diagnostics
Downloading Software to the BOARDS 1 On the “System Service Diagnostic” screen, touch [Download to Circuit Boards].
2 Touch either: • [DOWNLOAD MCPU APPLICATION], • [DOWNLOAD MSC APPLICATION], • [DOWNLOAD BOOT AND APPLICATIONS], • [DOWNLOAD APPLICATIONS], or • [DOWNLOAD PARAMETERS]
DIAGNOSTICS 10DEC05 DG4825-1 Page 57 of 180
Error Codes
Section 2: Error Codes Overview The first 2 digits of the error code identify the subsystem or component with the error. Example: 11009 The first 2 digits, 11, indicate that the error occurred in the subsystem LATCH/UNLATCH CAM.
1 Use Table 8 to help identify the component with the error. 2 Advance to the error code to diagnose the error. Table 8
Subsystem
ID
Subsystem
10
CASSETTE LOAD
11
LATCH/UNLATCH CAM
12
SLOW SCAN AY
13
ERASE LAMPS
14
POWER SUPPLY
15
DATA PATH
16
Calibration
19
“Self Test” for the MASTER CENTRAL PROCESSING UNIT
22
MOTION SYSTEM CONTROL BOARD
29
MOTION SYSTEM CONTROL BOARD RTXC
30
MOTION SYSTEM CONTROL BOARD SYSTEM
32
Communications for the MOTION SYSTEM CONTROL BOARD Windows 2000
47
Shutdown Management
49
DISK MANAGER
55
Installation
Subsystem
DIAGNOSTICS 10DEC05 DG4825-1 Page 58 of 180
Error Codes
CASSETTE LOAD 10006 - CASSETTE REAR SENSOR S3 did not detect CASSETTE Description: A timeout occurred because the CASSETTE REAR SENSOR S3 did not detect the CASSETTE when expected. Cause 1: The CASSETTE REAR SENSOR S3 operates correctly, but another malfunction occurred. Action: Check: • DRIVE ROLLERS rotate freely • CASSETTE REAR SENSOR S3 for obstructions • adjustment of the SLED CAM FOLLOWER Cause 2: The CASSETTE REAR SENSOR S3 malfunctioned. Action: Check: • status of the CASSETTE REAR SENSOR S3 - use Individual Component Control • LED DS22 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE REAR SENSOR S3 • condition of the CASSETTE REAR SENSOR S3
10007 - CASSETTE REAR SENSOR S3 did not detect loading of CASSETTE Cause 1: The CASSETTE REAR SENSOR S3 operates correctly, but another malfunction occurred. Action: Check: • DRIVE ROLLERS rotate freely • CASSETTE REAR SENSOR S3 for obstructions • adjustment of the SLED CAM FOLLOWER
DIAGNOSTICS 10DEC05 DG4825-1 Page 59 of 180
Error Codes
Cause 2: The CASSETTE REAR SENSOR S3 malfunctioned. Action: Check: • status of CASSETTE REAR SENSOR S3 - use Individual Component Control • LED DS22 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE REAR SENSOR S3 • condition of the CASSETTE REAR SENSOR S3
10008 - CASSETTE REAR SENSOR S3 did not clear Cause 1: The CASSETTE REAR SENSOR S3 operates correctly, but another malfunction occurred. Action: Check: • DRIVE ROLLERS rotate freely • CASSETTE REAR SENSOR S3 for obstructions • adjustment of the SLED CAM FOLLOWER Cause 2: The CASSETTE REAR SENSOR S3 malfunctioned. Action: Check: • status of the CASSETTE REAR SENSOR S3 - use Individual Component Control • LED DS22 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE REAR SENSOR S3 • condition of the CASSETTE REAR SENSOR S3
DIAGNOSTICS 10DEC05 DG4825-1 Page 60 of 180
Error Codes
10009 - CASSETTE LOAD SENSOR S2 did not clear Cause 1: The CASSETTE LOAD SENSOR S2 operates correctly, but an obstruction occurred. Action: Check: • DRIVE ROLLERS rotate freely • CASSETTE LOAD SENSOR S2 for obstructions • adjustment of the SLED CAM FOLLOWER Cause 2: The CASSETTE LOAD SENSOR S2 malfunctioned. Action: Check: • status of the CASSETTE LOAD SENSOR S2 - use Individual Component Control • LED DS21 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE LOAD SENSOR S2 • condition of the EMITTER and DETECTOR of the CASSETTE LOAD SENSOR S2
DIAGNOSTICS 10DEC05 DG4825-1 Page 61 of 180
Error Codes
10014 - CASSETTE REAR SENSOR S3 blocked on load Description: The CASSETTE REAR SENSOR S3 is blocked before a CASSETTE is loaded. Cause 1: The CASSETTE REAR SENSOR S3 malfunctioned. Action: Check: • status of the CASSETTE REAR SENSOR S3 - use Individual Component Control • LED DS22 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE REAR SENSOR S3 • condition of the CASSETTE REAR SENSOR S3
10016 - Load CASSETTE: Retry attempt Description: The CASSETTE REAR SENSOR S3 did not detect the CASSETTE. The DRIVE ROLLERS actuate 3 times to load the CASSETTE indicating this error each time. Cause 1: The CASSETTE REAR SENSOR S3 operates correctly, but another malfunction occurred. Action: Check: • DRIVE ROLLERS rotate freely • CASSETTE REAR SENSOR S3 for obstructions • adjustment of the SLED CAM FOLLOWER Cause 2: The CASSETTE REAR SENSOR S3 malfunctioned. Action: Check: • status of the CASSETTE REAR SENSOR S3 - use Individual Component Control • LED DS22 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE REAR SENSOR S3 • condition of the CASSETTE REAR SENSOR S3
DIAGNOSTICS 10DEC05 DG4825-1 Page 62 of 180
Error Codes
10017 - Eject CASSETTE: Retry attempt Description: The CASSETTE LOAD SENSOR S2 did not clear when the DRIVE ROLLERS started to eject the CASSETTE. Cause 1: The CASSETTE LOAD SENSOR S2 operates correctly, but an obstruction occurred. Action: Check: • DRIVE ROLLERS rotate freely • CASSETTE LOAD SENSOR S2 for obstructions • adjustment of the SLED CAM FOLLOWER Cause 2: The CASSETTE LOAD SENSOR S2 malfunctioned. Action: Check: • status of the CASSETTE LOAD SENSOR S2 - use Individual Component Control • LED DS21 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE LOAD SENSOR S2 • condition of the EMITTER and DETECTOR of the CASSETTE LOAD SENSOR S2
10019 - Eject CASSETTE: Timeout error Description: The CASSETTE LOAD SENSOR S2 did not clear in the correct time when the DRIVER ROLLERS ejected the CASSETTE Cause 1: The CASSETTE LOAD SENSOR S2 operates correctly, but an obstruction occurred. Action: Check: • DRIVE ROLLERS rotate freely • CASSETTE LOAD SENSOR S2 for obstructions • adjustment of the SLED CAM FOLLOWER
DIAGNOSTICS 10DEC05 DG4825-1 Page 63 of 180
Error Codes
Cause 2: The CASSETTE LOAD SENSOR S2 malfunctioned. Action: Check: • status of the CASSETTE LOAD SENSOR S2 - use Individual Component Control • LED DS21 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE LOAD SENSOR S2 • condition of the EMITTER and DETECTOR of the CASSETTE LOAD SENSOR S2
10020 - Malfunction at CASSETTE ENTRY SENSOR S1 Description: The CASSETTE ENTRY SENSOR S1 is blocked when it should be clear. Cause 1: The CASSETTE ENTRY SENSOR S1 malfunctioned. Action: Check: • status of the CASSETTE ENTRY SENSOR S1 - use Individual Component Control • LED DS19 on the MOTION SYSTEM CONTROL BOARD A1 changes status • power to the CASSETTE ENTRY SENSOR S1 • condition of the EMITTER and DETECTOR of the CASSETTE ENTRY SENSOR S1
10021 - MSC BOARD A1: Software malfunction Description: The DRIVE ROLLER received a command that was not correct. Cause 1: The software for the MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Install the software again for the MOTION SYSTEM CONTROL BOARD A1. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 64 of 180
Error Codes
10022 - MSC BOARD A1: Software malfunction Description: The DRIVE ROLLER received a signal when waiting for an interrupt or timeout to occur. Cause 1: The software for the MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Install the software again for the MOTION SYSTEM CONTROL BOARD A1. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
10024 - MSC BOARD A1: Software malfunction Description: A timeout occurred setting up the motion for the DRIVE ROLLER. Cause 1: The software for the MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Install the software again for the MOTION SYSTEM CONTROL BOARD A1. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
10029 - READER detected the CASSETTE BAR CODE label as backward Cause 1: The CASSETTE was inserted backward into the CR 825/850 SYSTEM. Action: Insert the CASSETTE correctly. Cause 2: The BAR CODE LABEL is installed backward on the CASSETTE. Action: 1. Remove the BAR CODE LABEL. 2. Install a new BAR CODE LABEL.
10030 - READER did not read the CASSETTE BAR CODE Cause 1: The CASSETTE: • has a bar code that you cannot read Action:
• does not have a bar code Install the correct bar code.
DIAGNOSTICS 10DEC05 DG4825-1 Page 65 of 180
Error Codes
Cause 2: The internal BAR CODE READER malfunctioned. Action: 1. Check: • alignment of the BAR CODE READER • BAR CODE READER is not blocked • connections to the BAR CODE READER 2. If the BAR CODE READER emits a beep when you insert a CASSETTE, but the CASSETTE does not load, check the CONNECTOR RJ45 between the BAR CODE READER and the MASTER CENTRAL PROCESSING UNIT BOARD A2. 3. If the BAR CODE READER does not emit a beep when you load a CASSETTE, check the CONNECTOR RJ45 between the BAR CODE READER and the MOTION SYSTEM CONTROL BOARD A1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 66 of 180
Error Codes
LATCH/UNLATCH CAM 11001 - DUPLEX CAM did not move to Home Position Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11002 - DUPLEX CAM did not move to “PINCH” position Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11003 - DUPLEX CAM did not move to “CLAMP/UNLATCH” position Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11004 - DUPLEX CAM did not move to “UNCLAMP/LATCH” position Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11005 - DUPLEX CAM did not move to “UNPINCH” position Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11006 - CAM OUTER SENSOR S11 did not detect position of DUPLEX CAM Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11007 - CAM INNER SENSOR S10 did not detect Home Position for DUPLEX CAM Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
DIAGNOSTICS 10DEC05 DG4825-1 Page 67 of 180
Error Codes
11009 - DUPLEX CAM: Move failed Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11010 - DUPLEX CAM: Software command failed on the MSC BD Description: The DUPLEX CAM received a command to move that was not correct. Cause 1: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING AY. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
11014 - DUPLEX CAM: Timeout Error Description: The DUPLEX CAM did not move in the time allowed. Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11015 - Move command failed because SLOW SCAN not at Home Position Cause 1: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING AY. Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
11016 - MSC BOARD A1: Software Error for DUPLEX CAM Description: The MOTION SYSTEM CONTROL BOARD A1 did not provide the RTXC TIMER. This TIMER determines the timeouts for the motion of the DUPLEX CAM.
DIAGNOSTICS 10DEC05 DG4825-1 Page 68 of 180
Cause: Action:
Error Codes
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
11017 - MSC BOARD A1: Software Error for DUPLEX CAM Description: The MOTION SYSTEM CONTROL BOARD A1 did not set up the command to move for the DUPLEX CAM. Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
11018 - DUPLEX CAM did not move to next position Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
11019 - DUPLEX CAM did not move to “PINCH” position Cause 1: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING AY. Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
11020 - DUPLEX CAM did not move to “UNLATCH” position Cause 1: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Cause 2: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING AY.
DIAGNOSTICS 10DEC05 DG4825-1 Page 69 of 180
Error Codes
11021 - DUPLEX CAM did not move to “LATCH” position Cause 1: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Cause 2: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING AY.
11022 - DUPLEX CAM did not move to “UNPINCH” position Cause 1: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING AY. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
SLOW SCAN AY 12001 - SLOW SCAN EXTRACTION BAR did not move to Home Position Cause 1: The EXTRACTION BAR malfunctioned. Action: 1. Remove any obstructions in the path of the EXTRACTION BAR. 2. Check the SLOW SCAN MOTOR. 3. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7. 4. Check the EXTRACTION BAR HOME POSITION Cause 2: The EXTRACTION BAR SENSOR S9 malfunctioned. Action: Do the checkout for the EXTRACTION BAR SENSOR S9 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 70 of 180
Error Codes
12002 - EXTRACTION BAR REFERENCE SENSOR S9 failed to activate Cause 1: The EXTRACTION BAR SENSOR S9 operates correctly, but another malfunction occurred. Action: 1. Remove any obstructions from the path of the EXTRACTION BAR. 2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7. Cause 2: The EXTRACTION BAR SENSOR S9 malfunctioned. Action: Do the checkout for the EXTRACTION BAR SENSOR S9 .
12003 - PLATE PRESENT SENSOR S5 did not detect PLATE Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction occurred. Action: 1. Check: • PLATE was removed from the CASSETTE • SLOW SCAN MOTOR operates correctly 2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7. 3. Remove any obstructions from the path of the EXTRACTION BAR. Cause 2: The PLATE PRESENT SENSOR S5 malfunctioned. Action: Do the checkout PLATE PRESENT SENSOR S5.
DIAGNOSTICS 10DEC05 DG4825-1 Page 71 of 180
Error Codes
12004 - PLATE PRESENT SENSOR S5 failed to activate Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction occurred. Action: 1. Check: • PLATE was removed from the CASSETTE • SLOW SCAN MOTOR operates correctly 2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7. 3. Remove any obstructions from the path of the EXTRACTION BAR. Cause 2: The PLATE PRESENT SENSOR S5 malfunctioned. Action: Do the checkout PLATE PRESENT SENSOR S5. Cause 3: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
12009 - Caution! SLOW SCAN MOTOR drawing too much power Cause:
A malfunction occurred in one or more of the following components: • COIL BOARD
• EXTRACTION BAR SENSOR S9 Action:
• SLOW SCAN AY 1. Check for an obstruction. 2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 72 of 180
Error Codes
12012 - SLOW SCAN AY: Timeout Error Description: The PLATE did not move within the correct time. Cause:
Action:
A malfunction occurred in one or more of the following components: • COIL BOARD
• SLOW SCAN AY 1. Check for an obstruction. 2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12013 - SLOW SCAN AY: Timeout error Description: A command for the PLATE that is not correct was made by the system software. Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
12014 - MSC BOARD A1: Software Error for SLOW SCAN Description: This error might occur during the diagnostics if the service person starts to move the PLATE before the PLATE stops moving. Cause: Action:
The SLOW SCAN AY malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12100 - SLOW SCAN CONTROLLER BOARD A6: Software Error Description: The SLOW SCAN AY will not move. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. 1. Energize and de-energize the CR 825/850 SYSTEM.
2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 73 of 180
Error Codes
12101 - SLOW SCAN a velocity malfunction during scan Description: The SLOW SCAN AY exceeded the speed limit when moving the SCAN PLATE. Cause 1: The speed of the SLOW SCAN AY exceeded the limit. A band might appear on the image. Action: Do the Slow Scan Current and Velocity Tests. Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12102 - SLOW SCAN stopped during scan Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. 1. Check for an obstruction.
2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12103 - SLOW SCAN stopped during scan Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. 1. Check for an obstruction.
2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12104 - SLOW SCAN: Timeout while moving to SENSOR S9 Description: The SLOW SCAN AY did not reach the EXTRACTION BAR SENSOR S9. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 74 of 180
Error Codes
12107 - SLOW SCAN: +24 V DC malfunction during scan Cause 1: The POWER SUPPLY PS1 malfunctioned. Action: Do the checkout for the POWER SUPPLY PS1. Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12108 - SLOW SCAN stopped during scan Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12109 - SLOW SCAN stopped during scan Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12110 - SLOW SCAN did not communicate with the MOTION SYSTEM CONTROL Description: The SLOW SCAN AY did not move because of a communication error with the SLOW SCAN CONTROLLER BOARD A6. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12111 - SLOW SCAN did not move Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 75 of 180
Error Codes
12112 - SLOW SCAN did not move Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12113 - SLOW SCAN CONTROLLER BOARD A6: NVRAM malfunctioned Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12115 - SLOW SCAN CONTROLLER BOARD A6: Software Error Cause 1: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
12116 - SLOW SCAN CONTROLLER BOARD A6 did not communicate with MSC Description: The SLOW SCAN AY did not stop moving before the next command to move. This error indicates a communication error with the SLOW SCAN CONTROLLER BOARD A6. Cause 1: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 76 of 180
Error Codes
12120 - SLOW SCAN did not move Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12121 - SLOW SCAN did not move Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12122 - SLOW SCAN COIL BOARD A7 malfunctioned Description: The SLOW SCAN AY stopped or did not move at all. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12123 - SLOW SCAN CONTROLLER BOARD A6: Software Error Description: The MOTOR CONTROLLER for the SLOW SCAN AY malfunctioned. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12124 - SLOW SCAN CONTROLLER BOARD A6: Software Error Description: An error occurred when initializing the SLOW SCAN AY. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 77 of 180
Error Codes
12125 - SLOW SCAN COIL BOARD A7 malfunctioned Description: The SLOW SCAN AY stopped or did not move at all. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12126 - Caution! SLOW SCAN MOTOR is overheated Description: The SLOW SCAN MOTOR was using excessive power and is too hot. Cause:
Malfunction in one or more of the following: • COIL BOARD A7
• EXTRACTION BAR SENSOR S9 Action:
• SLOW SCAN AY 1. Check for an obstruction. 2. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12130 - SLOW SCAN CONTROLLER BOARD A6: Software Error Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12131 - SLOW SCAN CONTROLLER BOARD A6 did not communicate with MSC Cause 1: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 78 of 180
Error Codes
12132 - SLOW SCAN CONTROLLER BOARD A6 did not communicate with MSC Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12201 - SLOW SCAN CONTROLLER BOARD A6: Programming Error Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12202 to 12260 - SLOW SCAN CONTROLLER BOARD A6: “Memory Command” Error Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
Code
Description
12202 12203 12204 12216
Error occurred during downloading to the SLOW SCAN CONTROLLER BOARD A6. Memory error on the SLOW SCAN CONTROLLER BOARD A6. Memory error on the SLOW SCAN CONTROLLER BOARD A6. Communication error between the SLOW SCAN CONTROLLER BOARD A6 and the MOTION SYSTEM CONTROL BOARD A1. Communication error between the SLOW SCAN CONTROLLER BOARD A6 and the MOTION SYSTEM CONTROL BOARD A1. Error “EM17 - Receive Buffer Overflow.” Error during downloading of code parameters for the SLOW SCAN CONTROLLER BOARD A6. Error during downloading of code or parameters for the SLOW SCAN CONTROLLER BOARD A6. Error “EM20 - New Bootstrap Program, Download all Boot and Program Modules.” Malfunction of the SLOW SCAN CONTROLLER BOARD A6.
12217 12218 12219 12220 12221
DIAGNOSTICS 10DEC05 DG4825-1 Page 79 of 180
Code
Error Codes
Description
12222 Checksum error occurred during downloading of code to the SLOW SCAN CONTROLLER BOARD A6. 12223 Checksum error occurred during downloading of code to the SLOW SCAN CONTROLLER BOARD A6. 12228 Error occurred during downloading of the code to the SLOW SCAN CONTROLLER BOARD A6. 12230 Error “EM30 - Host Flash Download Copy Boot Memory Error.” 12240 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM40 - Illegal Record Type.” 12241 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM41 - Invalid Extended Address.” 12242 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM42 - Invalid Erase Block ID.” 12243 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM43 - Receive Record Checksum Error.” 12244 Error when initializing. Error “EM44 - File Sum of Record Checksum Error, Download Program.” 12245 Program error. Error “EM45 - Boot Checksum Write Error.” 12246 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM46 - FIX_APP Code Block Checksum Write Error.” 12247 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM47 - Code Page Checksum Write Error.” 12248 Error “EM48 - Parameters Save Flash Error.” 12250 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM50 - Flash Write Address Out Of Range.” 12251 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM51 - Flash Program Error: Erase.” 12252 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM52 - Flash Program Error: Low Voltage.” 12253 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM53 - Flash Program Error: Program.”
DIAGNOSTICS 10DEC05 DG4825-1 Page 80 of 180
Code
Error Codes
Description
12254 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM54 - Flash Program Error: Sequence.“ 12255 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM55” 12260 Error recording the parameters to the SLOW SCAN CONTROLLER BOARD A6. Error “EM60 - Parameters Save Flash Error.”
12896 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Reset Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12901 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The PLATE was not scanned. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12902 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The SLOW SCAN AY did not move to the ERASE position. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 81 of 180
Error Codes
12903 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The SLOW SCAN AY did not move to the home position. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12904 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The COARSE NUDGE UP command did not occur. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12905 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The COARSE NUDGE DOWN command did not occur. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12906 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The FINE NUDGE UP command did not occur. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 82 of 180
Error Codes
12907 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The FINE NUDGE DOWN command did not occur. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12908 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The PLATE did not move to the CASSETTE. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12911 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The SOFT RESET command did not occur. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12913 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The EXTRACTION BAR did not move to the mechanical adjustment position one. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 83 of 180
Error Codes
12914 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The command MOVE TO EXTRACTION BAR REFERENCE SENSOR did not occur. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12915 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The command MOVE TO THE PLATE GUIDE POSITION did not occur. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12930 - SLOW SCAN: Unexpected Retry during Current Test Description: The system was not able to move to the position selected in the diagnostics. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
12931 - SLOW SCAN: Unexpected Retry during Velocity Test Description: The system was not able to move to the position selected in the diagnostics. The command is executed again Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 84 of 180
Error Codes
12941 - Unexpected Retry during Communication to MOTION SYSTEM CONTROL BD Description: A message could not be sent to the SLOW SCAN CONTROLLER BOARD A6. The command is executed again. Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
ERASE LAMPS 13001 - 13008 ERASE LAMP PAIRS Code
13001 13002 13003 13004 13005 13006 13007 13008
Cause: Action:
Log Message
ERASE LAMP PAIR No. 1 is out ERASE LAMP PAIR No. 2 is out ERASE LAMP PAIR No. 3 is out ERASE LAMP PAIR No. 4 is out ERASE LAMP PAIR No. 5 is out Two ERASE LAMP PAIRS are not functioning Three ERASE LAMP PAIRS are not functioning Four ERASE LAMP PAIRS are not functioning One or more ERASE LAMP PAIRS malfunctioned. Install a new ERASE LAMP PAIR.
DIAGNOSTICS 10DEC05 DG4825-1 Page 85 of 180
Error Codes
13009 - All ERASE LAMPS malfunctioned Cause 1: The power to the ERASE LAMPS malfunctioned. Action: 1. De-energize the ERASE LAMPS. 2. Check for 120 V AC across the AC side of RELAY K1. 3. If 120 V AC is not indicated at RELAY K1, check: • ERASE LAMP AY is fully closed • FUSE F1 • TERMINAL BLOCK TB1 • condition of the CONNECTOR P1/J1 on the ERASE LAMP AY • INTERLOCK SWITCH S8 • wires to the POWER SUPPLY PS1 4. If 120 V AC is indicated on RELAY K1, connect the MULTIMETER to the AC side of the RELAY. 5. Energize and de-energize the ERASE LAMPS. With the LAMPS energized, you should measure < 2 V AC. 6. If the 120 V AC does not change to a Lo signal, check the DC side of RELAY K1. • Connect the MULTIMETER TL-4114 negative to the violet wire. • Connect the MULTIMETER TL-4114 positive to the blue wire. • Check for 4.5 - 5.0 V DC on K1 with the ERASE LAMPS energized. 7. Check the CONNECTOR J10 on the MOTION SYSTEM CONTROL BOARD A1. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 86 of 180
Error Codes
13010 - Erase time exceeds maximum allowed Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
13011 - Command to Erase did not occur Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
13012 - MSC BOARD A1: Invalid Command for ERASE LAMPS Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
13013 - MSC BOARD A1: Software failure during erase Description: The software did not provide the RTXC TIMER during the ERASE function. Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
13899 - General Erase Error Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
POWER SUPPLY 14001 - SLOW SCAN: Malfunction of 24 V Power Description: The 24 V DC CIRCUIT BREAKER of the SLOW SCAN is open. Cause: Action:
Malfunction of the 24 V DC power distribution. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 87 of 180
Error Codes
14002 - STEPPER: Malfunction of 24 V Power Description: The 24 V DC CIRCUIT BREAKER of the STEPPER is open. Cause: Action:
Malfunction of the 24 V DC power distribution. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
14003 - CAM MOTOR M1: Low Power Malfunction Description: The MOTOR-LOW CIRCUIT BREAKER is open. Cause 1: The CAM MOTOR M1 has a short circuit. Action: Check the wires to the CAM MOTOR M1. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
14005 - Front DOOR Open Cause 1: The INTERLOCK SWITCH S8 malfunctioned. Action: Do the checkout INTERLOCK SWITCH S8. Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 88 of 180
Error Codes
14006 - DUPLEX CAM: Initialization Error due to the PLATE PRESENT SENSOR S5 reading blocked when the SLOW SCAN AY is in the home position Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction has occurred. This error occurs when initializing, either when the CR 825/850 SYSTEM is energized or when a mechanical subsystem initializes. Action: Check: • PLATE was removed from the CASSETTE • SLOW SCAN MOTOR operates correctly • obstruction in the path of the EXTRACTION BAR Cause 2: The PLATE PRESENT SENSOR S5 malfunctioned. Action: Do the checkout PLATE PRESENT SENSOR S5.
14008 - SLOW SCAN: Initialization Error Cause: Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
14009 - DUPLEX CAM: Initialization Error Cause: Action:
The DUPLEX CAM malfunctioned. Do the checkout for the CASSETTE HANDLING AY.
14010 - Slow Scan Async Reset Error Cause: Action:
The CR 825/850 SYSTEM sent a message to reset the SLOW SCAN AY. None.
DIAGNOSTICS 10DEC05 DG4825-1 Page 89 of 180
Error Codes
DATA PATH 15001 - MCPU BOARD A2: Fatal Error in Software Description: A PSOS system error occurred that it is not possible to repair. The “Event Log” includes the PSOS system error number, module, and line number. Cause: Action:
The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 .
15002 - MCPU BOARD A2: Fatal Error in Software Description: A system software error occurred. The “Event Log” will include the PSOS system error number, module, and line number. Cause: Action:
The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 .
15003 - MCPU BOARD A2: Communications Error in Software Description: A timeout occurred for a communication between the MASTER CENTRAL PROCESSING UNIT BOARD A2 and the MOTION SYSTEM CONTROL BOARD A1. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
15005 - LASER: Reference Error Description: The reference voltage of the LASER is less than 50% of the original value.
DIAGNOSTICS 10DEC05 DG4825-1 Page 90 of 180
Error Codes
Cause 1: The CABLE between the LASER DRIVER BOARD A17 and the GALVO BOARD A4 malfunctioned. Action: Check the CABLE. Cause 2: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD A4. Cause 3: The LASER DRIVER BOARD A17 malfunctioned. Action: Do the checkout for the LASER DRIVER BOARD A17.
15006 - Communications Error between MCPU BD A2 and GALVO BD A4 Description: The DMA process for the MASTER CENTRAL PROCESSING UNIT BOARD A2 did not complete within the expected time. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The DIGITIZER BOARD A3 malfunctioned. Action: Do the checkout for the DIGITIZER BOARD A3 . Cause 3: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD A4.
DIAGNOSTICS 10DEC05 DG4825-1 Page 91 of 180
Error Codes
15007 - Communications Error between MCPU BD A2 and GALVO BD A4 Description: The DMA process for the MASTER CENTRAL PROCESSING UNIT BOARD A2 did not complete within the expected time. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The DIGITIZER BOARD A3 malfunctioned. Action: Do the checkout for the DIGITIZER BOARD A3 . Cause 3: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD A4.
15008 - Start of Scan Timeout Description: A timeout occurred for the expected “START OF SCAN”. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The DIGITIZER BOARD A3 malfunctioned. Action: Do the checkout for the DIGITIZER BOARD A3 . Cause 3: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD A4.
15012 - Communications Error between MCPU BOARD A2 and the PC Description: Windows 2000 did not return a response to a message within a given time. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The TCP/IP connection malfunctioned. Action: Check the TCP/IP connection to the computer. See Step 6, Page 10.
DIAGNOSTICS 10DEC05 DG4825-1 Page 92 of 180
Error Codes
15013 - Image Quality Warning Description: The image quality might be wrong. The MASTER CENTRAL PROCESSING UNIT BOARD A2 received a system error from the MOTION SYSTEM CONTROL BOARD A1 and was automatically repaired. If a CASSETTE was in the CR 825/850 SYSTEM when the error occurred, the TOUCH SCREEN displays a message about a problem with the image. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Cause 3: A light leakage occurred. Action: Do the Light Test. Cause 4: The INTERLOCK SWITCH S8 malfunctioned. The DOOR might be open during scan. Action: Do the checkout INTERLOCK SWITCH S8.
15014 - LASER power not calibrated Cause: Action:
The LASER DIODE malfunctioned. Do the calibration for the LASER DRIVER BOARD A17. See OPTICS MODULE.
15015 - PLATE not calibrated Cause: Action:
The CR 825/850 SYSTEM does not have the calibration data for all sizes of PLATES. Do the Calibration for the CR 825/850 SYSTEM.
DIAGNOSTICS 10DEC05 DG4825-1 Page 93 of 180
Error Codes
15016 - The LASER reference voltage is too high Cause: Action:
The LASER DIODE in the DETECTOR is backward. Check:
• LASER REFERENCE VOLTAGE in the PMT/DAS BOARD A5 • LASER DIODE is installed correctly
15017 - PLATE not calibrated Cause: Action:
The customer scanned a PLATE of a size that was not recognized. Do:
• Calibration for the CR 825/850 SYSTEM • complete the size calibration of the PLATE
15018 - There was an error reading or writing to the PCMCIA card Important
A malfunction of the PCMCIA CARD is the last possible cause. Check all other malfunctions before installing a new PCMCIA CARD.
Cause 1: The PCMCIA CARD operates correctly, but another malfunction occurred. Action: Check the error logs for the malfunction. Use Checking the Error Logs. Cause 2: The PCMCIA CARD malfunctioned. Action: Install a new PCMCIA CARD.
15040 - Communications Error Between MCPU and the PC Description: The TCP/IP SOCKET COMMUNICATIONS were not completed or did not occur between the MASTER CENTRAL PROCESSING UNIT BOARD A2 and the host computer with Windows 2000. Cause 1: The shutdown of the CR 825/850 SYSTEM was not done in the correct sequence. Action: Use the correct shutdown sequence to de-energize the CR 825/850 SYSTEM.
DIAGNOSTICS 10DEC05 DG4825-1 Page 94 of 180
Error Codes
Cause 2: The application software for the Windows 2000 was started again without resetting the MASTER CENTRAL PROCESSING UNIT BOARD A2. Action: 1. Check the Windows 2000 “Event Log” for network errors. 2. If any errors occurred, reset the network system configuration again. 3. Start the
Windows 2000
application again.
4. Check the CROSSOVER CABLE between the MASTER CENTRAL PROCESSING UNIT BOARD A2 and the computer.
15800 - Image resent at NT reboot Description: The MASTER CENTRAL PROCESSING UNIT BOARD A2 sent the last image after the Windows 2000 applications software started again. Cause: Action:
Windows 2000
malfunctioned. Call the Technical Service Center.
15900 - NT rejected image at end of scan. Retransmission being attempted Description: The software for the SCAN MANAGER did not record an image at the end of the scan. The image is sent once again and recorded. Cause: Action:
The software indicates an image checksum error. Call the Technical Service Center.
DIAGNOSTICS 10DEC05 DG4825-1 Page 95 of 180
Error Codes
Calibration 16001 - Calibration Error: Did not find START OF SCAN position Description: During the calibration, the CR 825/850 SYSTEM did not locate the “START OF SCAN” position within the given time. Cause 1: Calibration of the CR 825/850 SYSTEM is not correct. Action: Do the Calibration for the CR 825/850 SYSTEM. Cause 2: The alignment of the optics is not correct. Action: Do: • adjustment for the FOLD MIRROR • adjustment of the GALVO ROTATION Cause 3: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
16002 - Calibration Error: Did not find Offset Description: The GALVO did not detect the “Offset”. Cause 1: The exposure of the PLATE is not correct. Action: 1. Use the DOSIMETER to check the exposure of the PLATE. 2. Check for scratches on the edges of the SCREEN. Cause 2: The GALVO is not aligned correctly. Action: Do: • adjustment of the GALVO ROTATION • checkout for the GALVO BOARD A4
16003 - Calibration Error: Did not find Amplitude Description: The GALVO BOARD A4 did not detect the “Amplitude”.
DIAGNOSTICS 10DEC05 DG4825-1 Page 96 of 180
Error Codes
Cause 1: The exposure of the PLATE is not correct. Action: 1. Use the DOSIMETER to check the exposure of the PLATE. 2. Check for scratches on the edges of the SCREEN. Cause 2: The GALVO is not aligned correctly. Action: Do: • adjustment of the GALVO ROTATION • checkout for the GALVO BOARD A4
16005 - Calibration Error: Routine did not receive image in the time allowed Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The DIGITIZER BOARD A3 malfunctioned. Action: Do the checkout for the DIGITIZER BOARD A3 . Cause 3: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD A4.
DIAGNOSTICS 10DEC05 DG4825-1 Page 97 of 180
Error Codes
16006 - Calibration Error: Did not acquire image Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The DIGITIZER BOARD A3 malfunctioned. Action: Do the checkout for the DIGITIZER BOARD A3 . Cause 3: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD A4.
16010 - Possible Light Leak Description: Large quantities of light occurred during the “AUTO-ZERO.” Cause: Action:
The DOOR is open, a PANEL is loose, or a light leakage occurred in the CASSETTE HANDLING SYSTEM. 1. Do the Light Test to locate the source of the light leakage.
2. Repair the light leakage.
16011 - Imaging System Error occurred during Initialization Cause 1: The PMT/DAS BOARD A5 malfunctioned. Action: 1. Check the CABLE between the PMT BOARD and the DAS BOARD. 2. Do: • checkout for the PMT/DAS BOARD A5 • MCPU Self Test
16012 - PMT/DAS BOARD A5: Calculation Error occurred during Initialization Description: The value for one or more of the following parameters did not match the specification when the CR 825/850 SYSTEM initialized: “Fine or Coarse Offset”, or “Fine or Coarse Ratio.”
DIAGNOSTICS 10DEC05 DG4825-1 Page 98 of 180
Error Codes
Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The PMT/DAS BOARD A5 malfunctioned. Action: Do the checkout for the PMT/DAS BOARD A5.
16013 - Imaging System contains out-of-range noise Description: The “peak-to-peak” signal was high when the CR 825/850 SYSTEM was set to “AUTO-ZERO.” Cause 1: The PMT/DAS BOARD A5 malfunctioned. Action: Do the checkout for the PMT/DAS BOARD A5. Cause 2: Noise in the POWER SUPPLY PS1. Action: Do the checkout for the POWER SUPPLY PS1.
16014 - Imaging System did not zero or PMT did not calibrate Cause 1: The DOSIMETER malfunctioned. Action: Check that the DOSIMETER operates correctly. Cause 2: The exposure on the PLATE is not correct during the calibration. Action: Do the calibration with another PLATE. Cause 3: The X-RAY TUBE malfunctioned. Action: Expose the PLATE using a new X-RAY TUBE.
DIAGNOSTICS 10DEC05 DG4825-1 Page 99 of 180
Error Codes
16016 - Malfunctioning PMT Description: A PMT does not match the requirements of the diagnostic test. Cause: Action:
The PMT/DAS BOARD A5 malfunctioned. Do the checkout for the PMT/DAS BOARD A5.
16017 - Possible Light Leak Cause: Action:
The DOOR is open, a PANEL is loose, or a light leakage occurred in the CASSETTE HANDLING SYSTEM. 1. Do the Light Test to locate the source of the light leakage.
2. Repair the light leakage.
16018 - Possible Light Leak Description: An error occurred during “AUTO-ZERO.” The PMTs detected a large quantity of light. Cause: Action:
The DOOR is open, a PANEL is loose, or a light leakage occurred in the CASSETTE HANDLING SYSTEM. 1. Do the Light Test to locate the source of the light leakage.
2. Repair the light leakage.
16019 - Calibration could not find offset, rotate GALVO counterclockwise Cause: Action:
The calibration could not locate the “Offset.” Rotate the GALVO counterclockwise.
16020 - Calibration could not find offset, rotate GALVO clockwise Cause: Action:
The calibration could not locate the “Offset.” Rotate the GALVO clockwise.
DIAGNOSTICS 10DEC05 DG4825-1 Page 100 of 180
Error Codes
16021 - Malfunctioning PMT1: Gain out of range Description: For a given high voltage, the low gain of PMT1 might prevent it from reaching the correct signal level. Cause 1: The exposure on the PLATE is not correct during the calibration. Action: Do the Calibration for the CR 825/850 SYSTEM. Cause 2: The alignment of the optics is not correct. Action: Do: • adjustment for the FOLD MIRROR • adjustment of the GALVO ROTATION Cause 3: The PMT malfunctioned. Action: Install a new PMT. Use PMTs and COLLECTOR AY. Cause 4: The PMT/DAS BOARD A5 malfunctioned. Action: Do the checkout for the PMT/DAS BOARD A5.
16022 - Malfunctioning PMT2: Gain out of range Description: For a given high voltage, the low gain of PMT2 might prevent it from reaching the correct signal level. Cause 1: The exposure on the PLATE is not correct during the calibration. Action: Do the Calibration for the CR 825/850 SYSTEM. Cause 2: The alignment of the optics is not correct. Action: Do: • adjustment for the FOLD MIRROR • adjustment of the GALVO ROTATION Cause 3: The PMT malfunctioned. Action: Install a new PMT. Use PMTs and COLLECTOR AY.
DIAGNOSTICS 10DEC05 DG4825-1 Page 101 of 180
Error Codes
Cause 4: The PMT/DAS BOARD A5 malfunctioned. Action: Do the checkout for the PMT/DAS BOARD A5.
“Self Test” for the MASTER CENTRAL PROCESSING UNIT 19001 - Check GALVO COMMUNICATIONS CABLE Cause: Action:
Communication problems in the GALVO AY. Check the GALVO COMMUNICATION CABLE.
19002 - Check PMT BOARD CABLE and power Cause: Action:
The PMT/DAS BOARD A5 malfunctioned. Check: • CABLE to the PMT/DAS BOARD A5
• power to the PMT/DAS BOARD A5 • PMT/DAS BOARD A5
19003 - Check the power to the GALVO BOARD Cause: Action:
No power to the GALVO BOARD A4. Check the power to the GALVO BOARD A4.
19004 - GALVO AGC reference is too high. Suggest check if GALVO connected and/or adjust AGC Cause: Action:
The reference voltage for the GALVO AGC is too high. Check:
• connection to the GALVO BOARD A4 • signal for the R2 AGC is correctly adjusted • connections at the GALVO AY
DIAGNOSTICS 10DEC05 DG4825-1 Page 102 of 180
Error Codes
19005 - Check the GALVO reference (too low) Cause: Action:
The reference voltage for the GALVO AGC is too low. Check that the R2 AGC signal is correctly adjusted.
19006 - Memory self test failed. Replace the MCPU BOARD Cause: Action:
The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Install a new MASTER CENTRAL PROCESSING UNIT BOARD A2.
19009 - The LASER diode off power is too high Cause 1: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD A4. Cause 2: The LASER DRIVER BOARD A17 malfunctioned. Action: Do the checkout for the LASER DRIVER BOARD A17. Cause 3: The CABLE between the LASER DRIVER BOARD A17 and the GALVO BOARD A4 malfunctioned. Action: Check the CABLE.
19010 - The LASER diode on power is too low Cause 1: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD A4. Cause 2: The LASER DRIVER BOARD A17 malfunctioned. Action: Do the checkout for the LASER DRIVER BOARD A17. Cause 3: The CABLE between the LASER DRIVER BOARD A17 and the GALVO BOARD A4 malfunctioned. Action: Check the CABLE.
DIAGNOSTICS 10DEC05 DG4825-1 Page 103 of 180
Error Codes
19011 - PMT BOARD ramp test failed Cause 1: The PMT/DAS BOARD A5 malfunctioned. Action: 1. Check the CABLE between the PMT/DAS BOARD A5 and the DAS BOARD. 2. Do: • checkout for the PMT/DAS BOARD A5 • MCPU Self Test
MOTION SYSTEM CONTROL BOARD 22000 - MSC BOARD A1: Fatal Software Error Description: Failure of the checksum for the boot software. A new BOOTSTRAP PROM must be installed. Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
22001 - MSC BOARD A1: Memory did not erase during Download Description: At the start of the download to the MOTION SYSTEM CONTROL BOARD A1, the flash memory was erased. Cause: Action:
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
22002 - MSC BOARD A1: Error during download of MSC Software Description: A program failure occurred during downloading of the software to the MOTION SYSTEM CONTROL BOARD A1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 104 of 180
Cause: Action:
Error Codes
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . 3. If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
22003 - MSC BOARD A1: Checksum of Main Application failed Description: A checksum error occurred in the software of the MOTION SYSTEM CONTROL BOARD A1. The MOTION SYSTEM CONTROL BOARD A1 remains in the BOOTSTRAP PROGRAM waiting for the software to download. Cause: Action:
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . 3. If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
22004 - MSC BOARD A1: RAM Test failed Description: A failure occurred during the test of the RAM on the MOTION SYSTEM CONTROL BOARD A1. Cause: Action:
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . 3. If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 105 of 180
Error Codes
22005 - MSC BOARD A1: Error during download of MSC Software Description: The boot of the MOTION SYSTEM CONTROL received a signal that is not correct during the downloading of the software to the MOTION SYSTEM CONTROL BOARD A1. Cause: Action:
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . 3. If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
22006 - MSC BOARD A1: Error during download of MSC Software Description: The receive buffer of the boot program received excessive data. Cause: Action:
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . 3. If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
22007 - MSC BOARD A1: Error during download of MSC Software Cause: Action:
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
22008 - MSC BOARD A1: Error during download of MSC Software Description: The boot program for the MOTION SYSTEM CONTROL BOARD A1 started to send a message on an RS-232 channel that is not correct.
DIAGNOSTICS 10DEC05 DG4825-1 Page 106 of 180
Cause: Action:
Error Codes
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . 3. If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
22009 - MSC BOARD A1: Error during download of MSC Software Description: The boot program for the MOTION SYSTEM CONTROL BOARD A1 received a signal that is not correct. Cause: Action:
The software did not download. 1. Download the software again.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . 3. If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
22010 - MSC BOARD A1: Error during download of MSC Software Description: The boot program for the MOTION SYSTEM CONTROL BOARD A1 received a command that was not correct. Cause 1: The software did not download. Action: 1. Download the software again. 2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Cause 2: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 3: Communications did not occur between: • MOTION SYSTEM CONTROL BOARD A1 Action:
• MASTER CENTRAL PROCESSING UNIT BOARD A2 Check the RS-232 communications between: • MOTION SYSTEM CONTROL BOARD A1 • MASTER CENTRAL PROCESSING UNIT BOARD A2
DIAGNOSTICS 10DEC05 DG4825-1 Page 107 of 180
Error Codes
22011 - MSC BOARD A1: Error during download of MSC Software Description: The MOTION SYSTEM CONTROL BOARD A1 received a message before the preceding message was completed. Cause 1: The software did not download. Action: 1. Download the software again. 2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Cause 2: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout or the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 3: Communications did not occur between: • MOTION SYSTEM CONTROL BOARD A1 Action:
• MASTER CENTRAL PROCESSING UNIT BOARD A2 Check the RS-232 communications between: • MOTION SYSTEM CONTROL BOARD A1 • MASTER CENTRAL PROCESSING UNIT BOARD A2
MOTION SYSTEM CONTROL BOARD RTXC 29001 - 29008 - MSC BOARD A1: Software malfunctioned Cause: Action: Code
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Description
29001 - 29006 System error for the RTXC. The communications data queue is full and cannot receive messages. This error should not occur during normal operation. 29007 System error for the RTXC. This error should not occur during normal operation. 29008 System error for the MOTION SYSTEM CONTROL. This error should not occur during normal operation.
DIAGNOSTICS 10DEC05 DG4825-1 Page 108 of 180
Error Codes
MOTION SYSTEM CONTROL BOARD SYSTEM 30002 - 30033 - MSC BOARD A1: Software malfunctioned Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
Code
Description
30002 30003
The DUPLEX CAM did not make a necessary motion. The MOTION SYSTEM CONTROL BOARD A1 received a command from the MASTER CENTRAL PROCESSING UNIT BOARD A2 that was not correct. The DUPLEX CAM did not execute the CAM HOME operation. The DUPLEX CAM did not execute the CAM PINCH CASSETTE operation. The DUPLEX CAM did not execute the CAM UNLATCH CASSETTE operation. The DUPLEX CAM did not execute the “CAM LATCH CASSETTE operation. The DUPLEX CAM did not execute the CAM UNPINCH CASSETTE operation. The DUPLEX CAM did not execute the CAM JOG operation. The DRIVE ROLLERS did not execute the necessary motion. A command that was not correct was sent to the DRIVE ROLLER. The SLOW SCAN AY detected a signal that was not correct. An operation of DRIVE ROLLER did not complete in the time allowed. A status of the SENSOR that was not correct was detected by the software during operation of the DRIVE ROLLER. The EJECT CASSETTE operation did not complete in the time allowed. The software determined that the CASSETTE ENTRY SENSOR S1 malfunctioned. The software determined that the CASSETTE REAR SENSOR S3 malfunctioned. The software determined that the CASSETTE LOAD SENSOR S2 malfunctioned.
30004 30005 30006 30007 30008 30009 30011 30012 30013 30014 30015 30016 30017 30018 30019
DIAGNOSTICS 10DEC05 DG4825-1 Page 109 of 180
Error Codes
Code
Description
30020
The PLATE HANDLER determined that a motion error of the SLOW SCAN AY occurred. The ERASE operation did not occur. The DUPLEX CAM did not move to the PINCH position in the time allowed. The DRIVE ROLLERS did not execute the “Load” operation in the time allowed. The DUPLEX CAM did not move to UNLATCH position in the time allowed. The DUPLEX CAM did not move to LATCH position in the time allowed. The DRIVE ROLLERS did not execute the UNLOAD operation in the time allowed. The DUPLEX CAM did not move to UNPINCH position in the time allowed. The PLATE HANDLER did not execute the LOAD PLATE operation in the time allowed. The PLATE HANDLER did not execute the SCAN PLATE operation in the time allowed. The PLATE HANDLER did not execute the EJECT PLATE operation in the time allowed. The DUPLEX CAM did not execute the MOVE TO HOME operation. The PLATE HANDLER did not execute the HOME SLOW SCAN operation in the time allowed. The DUPLEX CAM did not execute the MOVE TO HOME operation in the time allowed.
30021 30022 30023 30024 30025 30026 30027 30028 30029 30030 30031 30032 30033
DIAGNOSTICS 10DEC05 DG4825-1 Page 110 of 180
Error Codes
Communications for the MOTION SYSTEM CONTROL BOARD 32001 - Communications malfunctioned between MCPU and SSC BOARDS Description: A message from the MASTER CENTRAL PROCESSING UNIT BOARD A2 did not complete before another message was received. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 . Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Cause 3: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
32002 - MSC BOARD A1: Internal Communications Error Description: A malfunction occurred with the RS-232 communications on the MOTION SYSTEM CONTROL BOARD A1. Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
32003 - MSC BOARD A1: Internal Communications Error Description: A malfunction occurred with the RS-232 communications on the MOTION SYSTEM CONTROL BOARD A1. Cause: Action:
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
32004 - Communications Error between MCPU and SSC BOARDS Description: A message was sent to the SLOW SCAN CONTROLLER BOARD A6 and a response was not received within 3 seconds.
DIAGNOSTICS 10DEC05 DG4825-1 Page 111 of 180
Error Codes
Cause 1: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
32005 - Communications Error between MCPU and SSC BOARDS Description: The SLOW SCAN CONTROLLER BOARD A6 did not return a correct response to a command from the MOTION SYSTEM CONTROL BOARD A1. The command is sent again. Cause 1: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 112 of 180
Error Codes
Shutdown Management 47001 - Communications to MCPU BD failed during Shut Down Cause: Action:
The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2 .
47002 - Internal communications failure Cause: Action:
Internal communication error between BOARDS. 1. Check the communications between the computer and the MASTER CENTRAL PROCESSING UNIT BOARD A2.
2. Do the checkout MASTER CENTRAL PROCESSING UNIT BOARD A2 . 3. Check the IP address on the internal network of the computer. See Step 6, Page 10. 4. Do the Displaying the Software Versions procedure.
47003 - Internal communications to UPS failed Cause: Action:
Communication error. 1. Check the RS-232 CABLE to COM3.
2. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47500 - 47504 - Internal communications to UPS failed Cause: Action:
Communication error. 1. Check the RS-232 CABLE to COM3.
2. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47510 - 47511 - Internal communications failure to UPS1 Cause: Action:
Communication error 1. Check the RS-232 CABLE to COM3.
2. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 113 of 180
Error Codes
47520 - 47522 - Internal communications failure to UPS1 Cause: Communication error. Action 1: 1. Check the RS-232 CABLE to COM3. 2. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47550 - The BATTERY in UPS1 is too low. System will be shutdown in 1 minute Cause 1: Malfunction of the utility power. Action: Check the POWER PLUG and wait for the power to begin. Cause 2: The level of the BATTERY is 25% or less of the maximum level. Action: Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47551 - Unable to establish communications with UPS1 Cause 1: Malfunction of the utility power. Action: Check the POWER PLUG and wait for the power. Cause 2: The level of the BATTERY is 25% or less of the maximum level. Action: Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47950 - Display only - no Log Message Description: The UNINTERRUPTED POWER SUPPLY UPS1 detects a utility power failure condition that did not clear within 20 seconds. Cause: Action:
Malfunction of the utility power. Check the POWER PLUG.
47951 - Display only - no Log Message Description: The UNINTERRUPTED POWER SUPPLY UPS1 detects that the BATTERY charge low is indicated from the UNINTERRUPTED POWER SUPPLY UPS1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 114 of 180
Cause: Action:
Error Codes
Malfunction of the BATTERY. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47952 - Display only - no Log Message Description: The UNINTERRUPTED POWER SUPPLY UPS1 has provided information about a malfunction. Cause: Action:
The UNINTERRUPTED POWER SUPPLY malfunctioned. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47960 - Display only - no Log Message Description: The utility power was restored. Cause: Action:
Power is restored. None.
47961 - Display only - no Log Message Description: The power of the BATTERY is full in the UNINTERRUPTED POWER SUPPLY UPS1. Cause: Action:
BATTERY charge is restored. None.
47962 - Display only - no Log Message Description: The UNINTERRUPTED POWER SUPPLY UPS1 is no longer in a “FAULT” mode. Cause: Action:
The FAULT mode has cleared. None.
DIAGNOSTICS 10DEC05 DG4825-1 Page 115 of 180
Error Codes
DISK MANAGER 49000 - HARD DISK is full. DISK MANAGER not able to remove images Description: The DISK MANAGER cannot remove images when starting to reach the low mark. The disk reached high mark and no images are available to delete. Cause: Action:
The HARD DRIVE is full. Check that free space is available on the HARD DRIVE.
49001 - Image Files have been deleted Description: Image files were deleted. The file name will be connected with the error code. This message does not indicate an error. Cause: Action:
The image files were deleted. None.
DIAGNOSTICS 10DEC05 DG4825-1 Page 116 of 180
Error Codes
Installation 55100 - Error on the Options Diskette or this is not a valid Options Diskette Cause: Action:
A DISKETTE that is not an OPTIONS DISKETTE is installed. Install a new OPTIONS DISKETTE.
55101 - Could not open files on the Options Diskette. Try another Options Diskette Cause: Action:
The file on the OPTIONS DISKETTE malfunctioned. Install a new OPTIONS DISKETTE.
55102 - Pentium III identification not enabled on this Pentium III class machine Note
This error does not display on a
Cause: Action:
Pentium 4 PROCESSOR.
The serial number of the Pentium III PROCESSOR is not enabled. Enable the serial number of the Pentium III PROCESSOR.
DIAGNOSTICS 10DEC05 DG4825-1 Page 117 of 180
Error Codes
55103 - Could not open files on the Options Diskette Cause: Action:
The file on the OPTIONS DISKETTE malfunctioned. Install a new OPTIONS DISKETTE.
55104 - Error updating the options on the CR 825/850 SYSTEM Cause: Action:
The database malfunctioned. 1. Run “C:\Services\AddOnInit.exe”.
2. Install the OPTIONS DISKETTE again.
55105 - Could not allocate essential memory Cause: Action:
The memory was too low. 1. Boot the SYSTEM.
2. Install the OPTIONS DISKETTE again.
55106 - The Options on this diskette are already enabled on this system Cause: Action:
The options are available for use. None.
55107 - This Options Diskette has been used on another device Description: The OPTIONS DISKETTE was used on another CR 825/850 SYSTEM before now. Cause: Action:
The OPTIONS DISKETTE can be used for only one CR 825/850 SYSTEM. Use the correct OPTIONS DISKETTE.
55109 - Error occurred while trying to update the Options on the UNIT Cause: Action:
The correct configuration for this CR 825/850 SYSTEM was not provided. 1. Boot the SYSTEM.
2. Install the OPTIONS DISKETTE again.
DIAGNOSTICS 10DEC05 DG4825-1 Page 118 of 180
Error Codes
55110 - Could not determine what product we are running on Cause: Action:
The correct configuration for this CR 825/850 SYSTEM was not provided. 1. Boot the SYSTEM.
2. Install the OPTIONS DISKETTE again.
55111 - The Options Diskette is not valid for this product Cause: Action:
The OPTIONS DISKETTE is not correct for the CR 825/850 SYSTEM. 1. Obtain the correct OPTIONS DISKETTE.
2. Install the OPTIONS DISKETTE again.
55112 - Error obtaining Adapter Name on Pentium 4 class machine Note
This error does not display on a
Cause: Action:
Pentium III PROCESSOR.
The correct configuration for this CR 825/850 SYSTEM was not provided. 1. Boot the SYSTEM.
2. Install the OPTIONS DISKETTE again.
55113 - Error obtaining MAC address for card name specified in AdapterName in General Equipment on Pentium 4 class machine Note
This error does not display on a
Cause: Action:
Pentium III PROCESSOR.
The correct configuration for this CR 825/850 SYSTEM was not provided. 1. Boot the SYSTEM.
2. Install the OPTIONS DISKETTE again.
DIAGNOSTICS 10DEC05 DG4825-1 Page 119 of 180
Troubleshooting
Section 3: Troubleshooting Initialization Errors “Power-On Self-Test” (POST) Errors Important
• An error occurs if the CR 825/850 SYSTEM energizes but does not display the main menu. • In normal operation, the computer in the CR 825/850 SYSTEM emits one beep after initializing. • The computer emits more than one beep when a malfunction occurs. • If the TOUCH SCREEN displays a POST Error, see the “Troubleshooting Section” of the Owner’s Manual for the IBM COMPUTER. 1 Listen to the beeps when the computer energizes. 2 Use the Table 9 to diagnose the malfunction. Table 9
Beep Codes
Beep Code
1-2
Malfunction
Failure of the video ROM
1-1-3
Write/read test failure of the CMOS
1-2-2-3
Checksum failure of the BIOS ROM
1-2-1
Failure of the PROGRAMMABLE INTERVAL TIMER
1-2-2
Failure to initialize the DMA
1-2-3
Write/read test failure of the DMA PAGE REGISTER
1-2-4
“Refresh verification” failure of the RAM
1-3-3-1 1-3-2 2-2-3-1
Failure of the “First 64K RAM” test Failure of the “First 64K RAM parity” test Failure of the “Interrupt vector loading” test
DIAGNOSTICS 10DEC05 DG4825-1 Page 120 of 180
Troubleshooting
Beep Code
Malfunction
2-1-1
Failure of the “Secondary DMA Register” test, or test “In progress”
2-1-2
Failure of the “Primary DMA Register” test, or test “In progress”
2-1-3
Failure of the “Primary interrupt mask register” test
2-1-4
Failure of the “Secondary interrupt mask register” test
2-2-1
Failure of the “Interrupt vector loading” test
1-3-1-3
Failure of the test for the KEYBOARD CONTROLLER
2-2-3
Power failure of the CMOS and checksum failure
2-2-4
Failure of the CMOS
2-3-1
Failure of the initialization of the screen
2-3-2
Failure of the “Screen Memory” test, or test “In progress”
2-3-3
Failure of the “Screen Retrace” test, or test “In progress”
All other series of beeps
Failure of the system BOARD. Install a new CPU.
1 long beep
Failure of the system BOARD. Install a new CPU.
series of short beeps
Failure of the system BOARD. Install a new CPU.
Software Loading Errors If the
Windows 2000
Operating System software does not load:
1 Check: • MOUSE is connected • KEYBOARD is connected 2 Install a new HARD DISK.
DIAGNOSTICS 10DEC05 DG4825-1 Page 121 of 180
Troubleshooting
Application Software Errors If the application software for the CR 825/850 SYSTEM does not load, install the application software again.
Dark TOUCH SCREEN 1 Check: • power to the host computer • POWER SUPPLY PS1
Image Quality For image quality problems, see the “Kodak
DirectView CR
SYSTEMS Artifact Database” CD.
DIAGNOSTICS 10DEC05 DG4825-1 Page 122 of 180
Checkout Procedures
Section 4: Checkout Procedures CASSETTE HANDLING AY DUPLEX CAM 1 On the “System Service Diagnostic” screen, touch [CAM Position Actuation].
2 Touch [HOME CAM].
DIAGNOSTICS 10DEC05 DG4825-1 Page 123 of 180
Checkout Procedures
DUPLEX CAM
EXTRACTION BAR HOOKS
H194_1000ACB H194_1000AC
H177_3023GCB H177_3023GC
3 If: • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 • HOOKS are not in the down position, do the checkout for the HOOKS on the EXTRACTION BAR • EXTRACTION BAR is not in the home position, do EXTRACTION BAR HOME POSITION 4 Check the status of the SENSORS and LEDs.
DIAGNOSTICS 10DEC05 DG4825-1 Page 124 of 180
Checkout Procedures
5 If the status of a SENSOR does not match the table, do the corresponding checkout. SENSOR
Status
LED
Checkout
EXTRACTION BAR SENSOR S9 CAM INNER SENSOR S10
X
EXTRACTION BAR SENSOR S9 CAM SENSORS S10 and S11
CAM OUTER SENSOR S11
X
DS28 illuminated DS26 illuminated DS27 illuminated
X
6 Touch [UNPINCH POSITION]. 7 If: • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 • HOOKS are not in the down position, do the checkout for the HOOKS on the EXTRACTION BAR • EXTRACTION BAR is not in the home position, do EXTRACTION BAR HOME POSITION 8 Check the status of the SENSORS and LEDs. 9 If the status of a SENSOR does not match the table, do the corresponding checkout. SENSOR
Status
LED
Checkout
EXTRACTION BAR SENSOR S9 CAM INNER SENSOR S10
X
EXTRACTION BAR SENSOR S9 CAM SENSORS S10 and S11
CAM OUTER SENSOR S11
X
DS28 illuminated DS26 illuminated DS27 illuminated
10 Touch [HOOKS UP POSITION].
X
DIAGNOSTICS 10DEC05 DG4825-1 Page 125 of 180
Checkout Procedures
11 If: • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 • HOOKS are not in the up position, do the checkout HOOKS on the EXTRACTION BAR • EXTRACTION BAR is not in the home position, do EXTRACTION BAR HOME POSITION 12 Check the status of the SENSORS and LEDs. 13 If the status of a SENSOR does not match the table, do the corresponding checkout. SENSOR
EXTRACTION BAR SENSOR S9 CAM INNER SENSOR S10 CAM OUTER SENSOR S11
Status
LED
Checkout
X
DS28 illuminated DS26 illuminated DS27 not illuminated
EXTRACTION BAR SENSOR S9 CAM SENSORS S10 and S11
X
14 Press [PINCH POSITION]. 15 If: • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 • HOOKS are not in the down position, do the checkout HOOKS on the EXTRACTION BAR • EXTRACTION BAR is not in the home position, do EXTRACTION BAR HOME POSITION 16 Check the status of the SENSORS and LEDs.
DIAGNOSTICS 10DEC05 DG4825-1 Page 126 of 180
Checkout Procedures
17 If the status of a SENSOR does not match the table, do the corresponding checkout. SENSOR
EXTRACTION BAR SENSOR S9 CAM INNER SENSOR S10
Status
LED
Checkout
X
DS28 illuminated DS26 illuminated DS27 not illuminated
EXTRACTION BAR SENSOR S9 CAM SENSORS S10 and S11
X
CAM OUTER SENSOR S11
18 Press [LATCH POSITION]. 19 If: • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 • HOOKS are not in the down position, do the checkout HOOKS on the EXTRACTION BAR • EXTRACTION BAR is not in the home position, do EXTRACTION BAR HOME POSITION 20 Check the status of the SENSORS and LEDs. 21 If the status of a SENSOR does not match the table, do the corresponding checkout. SENSOR
Status
LED
Checkout
EXTRACTION BAR SENSOR S9 CAM INNER SENSOR S10
X
EXTRACTION BAR SENSOR S9 CAM SENSORS S10 and S11
CAM OUTER SENSOR S11
X
DS28 illuminated DS26 not illuminated DS27 illuminated
22 Press [UNLATCH].
DIAGNOSTICS 10DEC05 DG4825-1 Page 127 of 180
Checkout Procedures
23 If: • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 • HOOKS are not in the down position, do the checkout HOOKS on the EXTRACTION BAR • EXTRACTION BAR is not in the home position, do EXTRACTION BAR HOME POSITION 24 Check the status of the SENSORS and LEDs. 25 If the status of a SENSOR does not match the table, do the corresponding checkout. SENSOR
EXTRACTION BAR SENSOR S9 CAM INNER SENSOR S10 CAM OUTER SENSOR S11
Status
LED
Checkout
X
DS28 illuminated DS26 not illuminated DS27 not illuminated
EXTRACTION BAR SENSOR S9 CAM SENSORS S10 and S11
DIAGNOSTICS 10DEC05 DG4825-1 Page 128 of 180
Checkout Procedures
CAM MOTOR M1 DUPLEX CAM
SLED
2 SCREWS
SLED CAM FOLLOWER
H194_1000ACC H194_1000AC
CONNECTOR
CAM MOTOR M1
1 Remove: • 2 SCREWS • SLED CAM FOLLOWER 2 Manually move the SLED and check for binds. 3 Check the DUPLEX CAM for binds. 4 Check for 24 V DC at the CONNECTOR of the CAM MOTOR M1: DUPLEX CAM
Voltage
Not moving Moving
0 V DC 24 V DC
5 Check for broken wires to the CAM MOTOR M1. 6 Do the checkout procedure for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 129 of 180
Checkout Procedures
PLATE PRESENT SENSOR S5 IR PHOSPHOR PROBE TL-2579
k c i t S n o i t c e t e D R I
H194_1034ACA H194_1034AC
1 At the “Service System Diagnostic” screen, touch [Individual Component Control]. 2 Block the PLATE PRESENT SENSOR S5.
PLATE PRESENT SENSOR S5
DIAGNOSTICS
Checkout Procedures
10DEC05 DG4825-1 Page 130 of 180
MOTION SYSTEM CONTROL BOARD A1 LED DS29
CONNECTOR J13 and HARNESS
H194_0033BCB H194_0033BC
3 Check the status of: • PLATE PRESENT SENSOR S5 • LED DS29 on the MOTION SYSTEM CONTROL BOARD A1 Status
Blocked Not blocked
PLATE PRESENT SENSOR S5
LED DS29
X
Illuminated Not illuminated
4 Does the status of the PLATE PRESENT SENSOR S5 and the LED DS29 match? Yes
Advance to Step 6.
No
Continue with Step 5.
5 Check that the EMITTER is illuminated. Use an IR PHOSPHOR PROBE TL-2579.
DIAGNOSTICS 10DEC05 DG4825-1 Page 131 of 180
Checkout Procedures
6 Check the voltage between PIN J13-13 and J13-12 on CONNECTOR J13: PLATE PRESENT SENSOR S5
Voltage
Blocked Not blocked
5V 0V
7 Check the resistance between PIN J13-12 and PIN J13-14 on CONNECTOR J13: PLATE PRESENT SENSOR S5
W
Blocked Not blocked
infinity 400
8 Are the voltage and resistance correct? Yes
Continue with Step 9.
No
1. Install a new PLATE PRESENT SENSOR S5. 2. Install new parts on the HARNESS.
9 Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 132 of 180
Checkout Procedures
INTERLOCK SWITCH S8 1 Check: • FRONT DOOR is fully closed
FRONT DOOR
• SWITCH ACTUATOR is in the correct position LATCH
• SWITCH ACTUATOR and INTERLOCK SWITCH S8 are in alignment • LATCH is adjusted correctly • condition of the INTERLOCK SWITCH S8 • wires are connected to the INTERLOCK SWITCH S8 2 Disconnect the 2 TERMINALS from the INTERLOCK SWITCH S8. 3 Connect the MULTIMETER to the 2 TERMINALS. 4 Set the MULTIMETER to “Ω”.
2 TERMINALS INTERLOCK SWITCH S8 H194_0041GCA H194_0041GC
SWITCH ACTUATOR
5 Measure the resistance of the INTERLOCK SWITCH S8: INTERLOCK SWITCH S8
W
Actuated Not Actuated
0-1 ≥ 1000
6 Is the resistance correct? Yes
No
1. Connect the 2 TERMINALS to the INTERLOCK SWITCH S8.
1. Install a new INTERLOCK SWITCH S8.
2. Continue with Step 7.
2. Continue with Step 7.
DIAGNOSTICS 10DEC05 DG4825-1 Page 133 of 180
Checkout Procedures
7 At the “Service System Diagnostic” screen, touch [Individual Component Control]. 8 Check the status of the INTERLOCK SWITCH S8 displayed on the screen: FRONT DOOR
INTERLOCK SWITCH S8
Open Closed
Not actuated Actuated
MOTION SYSTEM CONTROL BOARD A1
LED DS25
CONNECTOR P5 and HARNESS
H194_0033BCC H194_0033BC
9 Does the status of the INTERLOCK SWITCH S8 match the screen? Yes
Continue with Step 10.
No
1. Check: a. HARNESS b. CONNECTOR P5 2. If necessary, install new parts. 3. Continue with Step 10.
DIAGNOSTICS 10DEC05 DG4825-1 Page 134 of 180
Checkout Procedures
10 Check the status of the LED DS25 on the MOTION SYSTEM CONTROL BOARD A1: FRONT DOOR
LED DS25
Open Closed
Not illuminated Illuminated
11 Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 .
EXTRACTION BAR SENSOR S9 Caution FRONT DOOR
Dangerous Voltage
1 Open the FRONT DOOR to actuate the INTERLOCK SWITCH S8. 2 Install the INTERLOCK KEY into the INTERLOCK SWITCH S8.
INTERLOCK SWITCH S8 H194_0041GCB H194_0041GC
DIAGNOSTICS
Checkout Procedures
10DEC05 DG4825-1 Page 135 of 180
3 Check: EXTRACTION BAR SENSOR S9
• SLOW SCAN AY moves: – down for 3 seconds
EXTRACTION BAR
– up to the home position • EXTRACTION BAR HOME POSITION
SENSOR S9 FLAG
• condition of: – EXTRACTION BAR SENSOR S9 – SENSOR S9 FLAG
SLOW SCAN AY
H177_3023GCC H177_3023GC
4 Measure the voltage at the EXTRACTION BAR SENSOR S9: MULTIMETER Negative
Positive
Green wire
White wire
Status
EXTRACTION BAR SENSOR S9
LED DS28
Blocked Not Blocked
5 V DC < 0.5 V DC
Illuminated Not illuminated
5 If the voltage is not correct, check the condition of the HARNESS for the CASSETTE HANDLING AY. 6 Do the checkout procedure for the MOTION SYSTEM CONTROL BOARD A1 .
DIAGNOSTICS 10DEC05 DG4825-1 Page 136 of 180
Checkout Procedures
HOOKS on the EXTRACTION BAR 1 Do the adjustment for the EXTRACTION BAR HOME POSITION .
HOOK YOKE AY
BEARING
EXTRACTION BAR HOOKS
2 Check that the HOOKS extend from the EXTRACTION BAR when you press down on the HOOK YOKE AY. 3 If you cannot press down on the HOOK YOKE AY, check: • HOOKS on the EXTRACTION BAR are not bent • LEVER for binds • BEARING for binds 4 If the HOOKS do not appear when you press down, check: • HOOKS on the EXTRACTION BAR are not bent • LEVER for binds
LEVER H177_3025GCB H177_3025GC
DIAGNOSTICS 10DEC05 DG4825-1 Page 137 of 180
Checkout Procedures
CAM SENSORS S10 and S11 DUPLEX CAM ENCODER BOARD A8 SENSOR S11
SENSOR S10
DUPLEX CAM
H194_1033ACA H194_1033AC
1 Check the condition of: • SENSOR S10 • SENSOR S11 2 Measure the voltage at SENSOR S10: MULTIMETER Negative
Positive
S10-5
S10-3
Status of SENSOR S10
Measurement
LED DS26
Blocked Not Blocked
5 V DC < 0 .5 V DC
Illuminated Not illuminated
3 If either measurement is not correct, check the HARNESS P2/J2. 4 Measure the voltage at SENSOR S11: MULTIMETER Negative
Positive
S11-5
S11-1
Status of SENSOR S11
Measurement
LED DS27
Blocked Not Blocked
5 V DC < 0 .5 V DC
Illuminated Not illuminated
5 If either measurement is not correct, check the HARNESS P2/J2.
DIAGNOSTICS 10DEC05 DG4825-1 Page 138 of 180
6 Do the checkout for the MOTION SYSTEM CONTROL BOARD A1 . 7 Check: • condition of the DUPLEX CAM ENCODER • DUPLEX CAM is not loose 8 Do the checkout for the CAM MOTOR M1 .
Checkout Procedures
DIAGNOSTICS 10DEC05 DG4825-1 Page 139 of 180
Checkout Procedures
BOARDS MOTION SYSTEM CONTROL BOARD A1 MOTION SYSTEM CONTROL BOARD A1
LED DS25
HEARTBEAT LED DS17
SWITCH S1
CONNECTOR P2
H194_0033BCA H194_0033BC
Important
• The MOTION SYSTEM CONTROL BOARD A1 controls most of the electrical and mechanical functions of the CR 825/850 SYSTEM. • The MOTION SYSTEM CONTROL BOARD A1 changes the +24 V DC to +5 V DC and +12 V DC. • SWITCH S1: – S1-A: “Off” – S1-B: “Off” – S1-C: “Off” – S1-D: “On” - Actuates the LEDs on the BOARD, “Off” - Normal operation 1 Check that LED DS25 is illuminated.
DIAGNOSTICS 10DEC05 DG4825-1 Page 140 of 180
Checkout Procedures
2 If the HEARTBEAT LED DS17 is not blinking, check all voltages on the MOTION SYSTEM CONTROL BOARD A1. 3 At the “System Service Diagnostic” screen, touch [Display Software Versions]. 4 Check that the newest and correct versions of software are installed. 5 If the CR 825/850 SYSTEM displays the message “Not Responding” for MOTION SYSTEM CONTROL BOOT / BOARD, check the CONNECTOR P2 on the MOTION SYSTEM CONTROL BOARD A1. 6 If the CONNECTOR P2 is correct, download the software to the MOTION SYSTEM CONTROL BOARD A1. 7 If you cannot successfully download the software, install a new MOTION SYSTEM CONTROL BOARD A1.
MASTER CENTRAL PROCESSING UNIT BOARD A2 Important
• The MASTER CENTRAL PROCESSING UNIT BOARD A2 controls the image functions of the following BOARDS: – DIGITIZER BOARD A3 – GALVO BOARD A4 – PMT/DAS BOARD A5 • The MASTER CENTRAL PROCESSING UNIT BOARD A2 changes the 24 V DC input to the following signals: – 5 V DC – 3.3 V DC, analog – 3.3 V DC, linear – 12 V DC
DIAGNOSTICS 10DEC05 DG4825-1 Page 141 of 180
Checkout Procedures
MASTER CENTRAL PROCESSING BOARD A2
TP21 TP8 CONNECTOR P5
TP5 TP4
TP14
TP1
H194_0034BCA H194_0034BC
1 Check for correct voltages on CONNECTOR P5: Voltage
+24 V DC
MULTIMETER Ground
Positive
P5-3 or P5-4
P5-1 or P5-2
2 If the voltage is not correct, do the checkout for the POWER SUPPLY PS1. 3 Measure the following voltages at the indicated test points. MULTIMETER Ground
Positive
TP5 TP5 TP5 TP5 TP5
TP4 TP21 TP1 TP14 TP8
Voltage
+3.3 ± 0.1 V DC, Linear +3.3 ± 0.1 V DC, Analog +5 ± 0.1 V DC +12 ± 0.2 V DC +24 ± 0.5 V DC
DIAGNOSTICS 10DEC05 DG4825-1 Page 142 of 180
Checkout Procedures
4 Do all of the voltages match the table? Yes
Continue with Step 5.
No
a. Install a new MASTER CENTRAL PROCESSING UNIT BOARD A2. b. Continue with Step 5.
5 Determine if the software version of the MASTER CENTRAL PROCESSING UNIT BOARD A2 is correct. Use Displaying the Software Versions. 6 If the TOUCH SCREEN displays “Not Responding”, check for problems with the communications between: • MASTER CENTRAL PROCESSING UNIT BOARD A2 • INTERNAL COMMUNICATIONS NETWORK CARD 7 Download the software to the MASTER CENTRAL PROCESSING UNIT BOARD A2. 8 If you cannot successfully download the software, install a new MASTER CENTRAL PROCESSING UNIT BOARD A2.
DIAGNOSTICS 10DEC05 DG4825-1 Page 143 of 180
Checkout Procedures
DIGITIZER BOARD A3
CONNECTOR P2 TP1 TP2 TP3
DIGITIZER BOARD A3 H194_0035BCA H194_0035BC
Important
The DIGITIZER BOARD A3:
• receives the image data from the PMT/DAS BOARD A5 • changes the input 24 V DC to 5 V DC • sends the timing signal to the GALVO BOARD A4 1 Check for correct voltages on CONNECTOR P2: Voltage
+24 V DC
MULTIMETER Ground
Positive
P2-2
P2-1
2 If the voltage is not correct, do the checkout procedure POWER SUPPLY PS1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 144 of 180
Checkout Procedures
3 Measure the following voltages at the indicated test points. Voltage
+5 ± 0.1 V DC +24 ± 2.5 V DC
MULTIMETER Ground
Positive
TP2 TP2
TP3 TP1
4 If any of the voltages do not match, install a new DIGITIZER BOARD A3.
DIAGNOSTICS 10DEC05 DG4825-1 Page 145 of 180
Checkout Procedures
GALVO BOARD A4 GALVO BOARD A4 TP1
TP15 TP13 TP6
TP5 TP16
CONNECTOR P2
Important
The GALVO BOARD A4:
• sends signals to control the GALVO MOTOR • changes the 24 V DC to: – +15 V DC – +10 V DC – +5 V DC • changes –24 to –15 V DC 1 Check for correct voltages on CONNECTOR P2: Voltage
+24 V DC –24 V DC
MULTIMETER Ground
Positive
P2-2 P2-2
P2-1 P2-5
H194_0036BCA H194_0036BC
DIAGNOSTICS 10DEC05 DG4825-1 Page 146 of 180
Checkout Procedures
2 If the measurements are not correct, do the checkout for the POWER SUPPLY PS1. Important
To do Step 3, you must:
• install the INTERLOCK KEY, or • close the FRONT DOOR 3 Check the voltages at the test points: MULTIMETER Ground
Positive
TP1
TP16
Voltage
–24 ± 0.5 V DC
4 If the voltage is not correct, do the checkout for the INTERLOCK SWITCH S8. Important
To check the +10 V DC, do the adjustment for the GALVO BOARD A4.
5 Check the voltages at the test points: MULTIMETER Negative
Positive
TP1 TP1 TP1 TP1
TP5 TP6 TP13 TP15
Voltage
+15 ± 0.25 V DC −15 ± 0.25 V DC +10 ± 0.1 V DC +5 ± 0.1 V DC
6 If any of the voltages do not match the table, install a new GALVO BOARD A4.
DIAGNOSTICS 10DEC05 DG4825-1 Page 147 of 180
Checkout Procedures
PMT/DAS BOARD A5
TP23 TP22
TP17
TP21 TP19
TP18
TP16
TP15
TP20 TP14
TP13 TP12
TP10
TP11 TP9
TP24 TP26
TP8
TP25
TP7 P3 TP6
TP5
TP3 TP4
TP2
PMT/DAS BOARD A5
Important
The PMT/DAS BOARD A5:
• increases the outputs of the PMTS • routes 5 V DC from the DIGITIZER BOARD A3
P1
TP1
P2
H194_0037HCA H194_0037HC
DIAGNOSTICS 10DEC05 DG4825-1 Page 148 of 180
Checkout Procedures
1 Measure the following voltages at the test points: Voltage
5 ± 0.2 V DC, Digital 5 ± 0.1 V DC, Isolated 5 ± 0.2 V DC, Analog 12 ± 0.5 V DC −12 ± 0.25 V DC 13.5 ± 0.1 V DC −13.5 − 1.5 V DC 24 ± 2.5 V DC 5 ± 0.2 V DC, startup
MULTIMETER Ground
Positive
TP7 TP11 TP10 TP10 TP10 TP10 TP10 TP1 TP1
TP8 TP9 TP19 TP18 TP17 TP6 TP5 TP2 TP3
2 If any of the voltages do not match, install a new PMT/DAS BOARD.
SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7 1 Do the Slow Scan Current and Velocity Tests. 2 If the tests exceed the recommended output, check for mechanical binds in the SLOW SCAN AY.
DIAGNOSTICS 10DEC05 DG4825-1 Page 149 of 180
Checkout Procedures
SLOW SCAN CONTROLLER BOARD A6 TP1
TP2 TP15
TP16 TP14 TP18
COIL BOARD A7
CONNECTOR J1
CONNECTOR J4
Important
To do Step 3, you must:
• install the INTERLOCK KEY, or • close the FRONT DOOR
H194_0038HCA H194_0038HC
DIAGNOSTICS 10DEC05 DG4825-1 Page 150 of 180
Checkout Procedures
3 Check the voltage on the SLOW SCAN CONTROLLER BOARD A6: MULTIMETER Negative
Positive
TP1
TP18
Voltage
+24 V DC
4 If the voltage is not correct, do the checkout INTERLOCK SWITCH S8. 5 Check the voltage on the SLOW SCAN CONTROLLER BOARD A6: MULTIMETER Negative
Positive
TP1
TP2
Voltage
+5 V DC
6 On the “System Service Diagnostics” screen, touch [Display Software Versions]. 7 Check for the correct software versions for the MOTION SYSTEM CONTROL BOARD A1 and the SLOW SCAN CONTROLLER BOARD A6. 8 If the screen displays “Not Responding”, check that the RS-232 communications on the CABLE A6J5 operate correctly. 9 Download the software to the SLOW SCAN CONTROLLER BOARD A6. 10 If you cannot successfully download the software, install a new SLOW SCAN CONTROLLER BOARD A6. 11 During the time the equipment is energized, disconnect the CONNECTOR J1 from the SLOW SCAN CONTROLLER BOARD A6. Note
Disconnecting the CONNECTOR J1 allows you to manually rotate the LEAD SCREW on the SLOW SCAN AY.
DIAGNOSTICS 10DEC05 DG4825-1 Page 151 of 180
Checkout Procedures
12 Manually rotate the SLOW SCAN AY and check for the correct voltage measurements at the following test points: MULTIMETER Negative
Positive
HALL EFFECT SENSOR
TP17 TP17 TP17
TP14 TP16 TP15
HALL A HALL B HALL C
Voltage High
Low
4 - 5 V DC < 1 V DC 4 - 5 V DC < 1 V DC 4 - 5 V DC < 1 V DC
13 If a measurement does not match the specification, install a new COIL BOARD A7. 14 Connect the CONNECTOR J1. 15 Check the COILS and FUSES on the COIL BOARD A7. Important
Do not rotate the SLOW SCAN AY when you measure the following resistances.
16 Disconnect the CABLE from the CONNECTOR J4. 17 Without moving the SLOW SCAN AY, measure the resistance: Phase
A B C
PINS on CABLE P4
P4-8 P4-2 P4-6
P4-12 P4-16 P4-18
Ω
5-8 5-8 5-8
18 If a measurement is not correct, install a new COIL BOARD A7. Use COIL BOARD A7, ENCODER and SLOW SCAN ROTOR . 19 Connect the CONNECTOR J4.
DIAGNOSTICS 10DEC05 DG4825-1 Page 152 of 180
LASER DRIVER BOARD A17 1 On the “System Service Diagnostic” screen, touch [Laser Power].
2 Touch [THRESHOLD]. 3 Check that “Laser Power” is 0 - 5 mW.
Checkout Procedures
DIAGNOSTICS 10DEC05 DG4825-1 Page 153 of 180
Checkout Procedures
4 Touch: • [LASER ON] • [READ] 5 Check: • “Laser Power” is 28 - 32 mW • “Percent of original power” is
≥
90%
6 Are the values correct? Yes
Continue with the next test.
No
1. Touch [SWEEP]. 2. Check that the laser beam scans. 3. Check the connections to the LASER DRIVER BOARD A17. 4. Install a new OPTICS MODULE.
DIAGNOSTICS 10DEC05 DG4825-1 Page 154 of 180
Checkout Procedures
Power POWER SUPPLY PS1 Important
• The POWER SUPPLY PS1 provides the 3 voltages to components of the CR 825/850 SYSTEM, including the BOARDS and the TOUCH SCREEN. – 24 V DC: V1 – 12 V DC: V2 – −24 V DC: V3: black wire fastens to the positive TERMINAL to provide negative voltage • Do not disconnect the wires of POWER SUPPLY PS1. PS1 must have all the wires correctly connected to the CR 825/850 SYSTEM. • The DC OK LED remains illuminated when the V3− circuit has a short circuit.
DIAGNOSTICS
Checkout Procedures
10DEC05 DG4825-1 Page 155 of 180
V3-
DC TERMINAL
V3+
V1-
POWER SUPPLY PS1 V1+
V2V2+ NEUTRAL
AC TERMINAL
H194_0039HCA H194_0039HC
DC OK LED
AC
AC OK LED
1 Is the AC OK LED illuminated? Yes
Continue with Step 2.
No
1. Check that the UNINTERRUPTED POWER SUPPLY UPS1 has AC voltage. 2. De-energize the CR 825/850 SYSTEM. 3. Energize the CR 825/850 SYSTEM. 4. Check the wires to the AC TERMINAL. 5. Continue with Step 2.
2 If the DC OK LED is not illuminated, disconnect the wire to V1+.
GROUND
DIAGNOSTICS 10DEC05 DG4825-1 Page 156 of 180
Checkout Procedures
3 Does the DC OK LED illuminate? Yes
No
Check the V1+ circuit for a malfunction.
Continue with Step 4.
4 Disconnect the wire to V2+. 5 Does the DC OK LED illuminate? Yes
No
Check the V2+ circuit for a malfunction.
Continue with Step 6.
6 Disconnect the wire to V3−. 7 Does the DC OK LED illuminate? Yes
No
Check the V3+ circuit for a malfunction.
Continue with Step 8.
8 Install a new POWER SUPPLY PS1.
TRANSFORMER T1 CIRCUIT BREAKER
Important
TRANSFORMER T1
If the CR 825/850 SYSTEM does not energize, the cause of the malfunction might be either:
UTILITY-STATUS LED
• TRANSFORMER T1 • UNINTERRUPTED POWER SUPPLY UPS1
FAULT-ALARM LED H177_1822ACB H177_1822AC
POWER CORD
DIAGNOSTICS 10DEC05 DG4825-1 Page 157 of 180
Checkout Procedures
1 Observe the status of the 2 LEDs: LED
Condition
Normal
UTILITY-STATUS Normal operation of the Illuminated TRANSFORMER T1 FAULT-ALARM Malfunction of the TRANSFORMER T1 Not illuminated
2 If both LEDs are not illuminated, check the site power to the TRANSFORMER T1. 3 Is the FAULT-ALARM LED illuminated? Yes
No
Continue with Step 4.
Advance to Step 6.
4 Check and reset the CIRCUIT BREAKER on the TRANSFORMER T1. 5 Remove and then install the POWER CORD on the TRANSFORMER T1. Note
This should reset the TRANSFORMER T1.
6 Are the LEDs illuminated correctly? Yes
Continue with the next procedure.
No
Install a new TRANSFORMER T1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 158 of 180
Checkout Procedures
UNINTERRUPTED POWER SUPPLY UPS1 1 Observe the status of each LED: LED illuminated
A / TE
B
ST
C D UNINTERRUPTED POWER SUPPLY UPS1
LED A LED C LED D LED B
A
B
C
D
Bypass
/TEST
Line
On Line
On Battery
ON/TEST BUTTON
REPLACE BATTERY LED FAULT LED
H194_0040GCA H194_0040GC
D and
Condition
“Under voltage” protection for the BUS is enabled “Over voltage” protection for the BUS is enabled Output “Under voltage protection is enabled Output “Over voltage” protection is enabled C “Output temperature protection” is enabled
DIAGNOSTICS 10DEC05 DG4825-1 Page 159 of 180
Checkout Procedures
2 Use the following table to help you check the malfunction. Description
The UNINTERRUPTED POWER SUPPLY UPS1 is not energized: • LEDs are not illuminated
• ALARM does not emit a beep
The REPLACE BATTERY LED is illuminated.
• The FAULT LED is illuminated. • The ALARM emits a beep.
Possible Cause
Action
The “ON/TEST” BUTTON is not engaged.
Press the “ON/TEST” BUTTON.
The REAR PANEL INPUT CIRCUIT BREAKER is actuated.
Reset the CIRCUIT BREAKER.
The BATTERY in the UNINTERRUPTED POWER SUPPLY UPS1 has a low charge.
Wait for the recovery of the charge in the BATTERY.
The UNINTERRUPTED POWER SUPPLY UPS1 has a malfunction.
Install a new UNINTERRUPTED POWER SUPPLY UPS1.
The BATTERY in the UNINTERRUPTED POWER SUPPLY UPS1 has no charge.
Install a new UNINTERRUPTED POWER SUPPLY UPS1.
The UNINTERRUPTED POWER SUPPLY UPS1 has a malfunction.
Install a new UNINTERRUPTED POWER SUPPLY UPS1.
DIAGNOSTICS 10DEC05 DG4825-1 Page 160 of 180
System Status 1 At the main screen, touch [UTILITY MENU].
2 Touch [System Status].
Checkout Procedures
DIAGNOSTICS
Checkout Procedures
10DEC05 DG4825-1 Page 161 of 180
Table 10 C: D:
Description of the “System Status” Screen - “Disk Utilization” Displays the status of the C: DRIVE. The value should not be more than 65%. If the value is more than 65%, call the Technical Service Center. Displays the status of the D: DRIVE. The value should be between the high and low marks on the “System Maintenance Defaults” screen.
DIAGNOSTICS 10DEC05 DG4825-1 Page 162 of 180
Table 11
Checkout Procedures
Description of the “System Status” Screen - “Memory Utilization”
“Physical” “Virtual”
Displays the size of the “Physical” memory. Displays the size of the “Virtual” memory. If the value is more than 0%: 1. Select:
• [Back] • [System Recovery] • [Restart Browser] 2. If starting the “Web Browser” does not decrease the value, boot the CR 825/850 SYSTEM again. 3. If booting the CR 825/850 SYSTEM does not decrease the value, call the Technical Service Center. “Database Statistics” This information is for use by the Technical Service Center only. “Erase Lamp Status” These BUTTONS display the status of each set of ERASE LAMPS. If one of the ERASE LAMPS in the set is not operating, the BUTTON for the set will be a gray color.
DIAGNOSTICS 10DEC05 DG4825-1 Page 163 of 180
Test Points and LEDs
Section 5: Test Points and LEDs MOTION SYSTEM CONTROL BOARD A1
GND TP1 VCC
TP2
P1
P18
P2
P3
F1
P4 DS8 J1
P17
F2 TP3 P5
J2
F4
J3
U33 TP4
TP5
P8 TP6
TP7
S1 TP9 P6
U55
TP8
TP10
P7
P19
TP11
P11
P16
TP12
TP13 P12
H177_1814HA
P10
P9
S2
P13
P14
P15
DIAGNOSTICS 10DEC05 DG4825-1 Page 164 of 180
Table 12
Test Points and LEDs
Test Points on the MOTION SYSTEM CONTROL BOARD A1
TP
Description
Expected Signal
1
Ground
0 V DC
2
Output of the + 5 V DC REGULATOR
4.9 - 5.1 V DC
3
+24 V DC after the FILTER for the accessory + 5 V DC REGULATOR
22.5 - 25.5 V DC
4
Output of accessory + 5 V DC REGULATOR
4.8 - 5.1 V DC
5
Accessory + 5 V DC after the FILTER
4.8 - 5.1 V DC
6
A/D CONVERTER CHANNEL 7
A/D CONVERTER CHANNEL 7
7
+24 V DC power
22.5 - 25.5 V DC
8
+12 V DC supply for DAC and Vref
11.5 - 12.5 V DC
9
+24 V DC after FERRITE FILTER, but before FILTER P1 for + 5 V DC REGULATOR
22.5 - 25.5 V DC
10
+24 V DC after FILTER for + 5 V DC REGULATOR
22.5 - 25.5 V DC
12
Ground
Ground
13
+24 V DC power input voltage
• 1.43 V DC when the input power is +24 V DC. • 1.25 V DC if the input power decreases to +21 V DC. A “Power Interrupt” signal is sent to the CPU.
DIAGNOSTICS 10DEC05 DG4825-1 Page 165 of 180
Table 13
Test Points and LEDs
LEDs on the MOTION SYSTEM CONTROL BOARD A1
LED
Description
DS8
DC MOTOR 24 V SUPPLY RELAY
DS14
STEPPER MOTOR 24 V SUPPLY RELAY
DS15
SLOW SCAN 24 V SUPPLY RELAY
DS16
ERASE LAMP RELAY
DS17
HEARTBEAT LED
DS18
STATUS LED
DS19
CASSETTE ENTRY SENSOR S1
DS21
CASSETTE LOAD SENSOR S2
DS22
CASSETTE REAR SENSOR S3
DS25
INTERLOCK SWITCH S8
DS26
CAM INNER SENSOR S10
DS27
CAM OUTER SENSOR S11
DS28
EXTRACTION BAR SENSOR S9
DS29
PLATE PRESENT S5
Table 14 SWITCH
SWITCHES on the MOTION SYSTEM CONTROL BOARD A1 Description
Normal Position
S1-A
Read by a MICROCONTROLLER PORT
“Off”
S1-B
Read by a MICROCONTROLLER PORT
“Off”
S1-C
Read by a MICROCONTROLLER PORT
“Off”
S1-D
Disables the LEDs when open
“On”
S2
Resets the MICROCONTROLLER when actuated
“Off” “Momentary On”
DIAGNOSTICS 10DEC05 DG4825-1 Page 166 of 180
Test Points and LEDs
MASTER CENTRAL PROCESSING UNIT BOARD A2 1 S 6 S D
1 J
6 P
2 J
2 S
5 J
5 S D 4 S D 3 S D 2 S D
1 S D
TP18
TP20
TP10 2 1 P T
7 P T
3 1 P T
1 2 P P
6 1 P T 4 J
4 P 3 P T
8 U
2 3 P P T 1 1 P T
6 P T
5 1 P T
7 1 P T
1 2 9 P P T T 1 U
4 S
0 1 U
4 U
8 P T
H194_0016HC
9 1 P T
1 4 5 P P P T T T
3 S 4 1 P T
5 P
3 J
DIAGNOSTICS 10DEC05 DG4825-1 Page 167 of 180
Table 15
Test Points and LEDs
Test Points on the MASTER CENTRAL PROCESSING UNIT BOARD A2
TP
Description
Expected Signal
1
Output of the +0.5 V DC REGULATOR
4.9 - 5.1 V DC
4
Output of the +3.3 V DC REGULATOR
3.2 - 3.4 V DC
5
Ground
0 V DC
8
+24 V DC power
22.5 - 25.5 V DC
9
Power after FILTER INDUCTOR
22.5 - 25.5 V DC
14
Output of the +12 V DC REGULATOR
11.8 - 12.2 V DC
21
Output of the 3.3 V DC REGULATOR
3.2 - 3.4 V DC
Table 16
LEDs on the MASTER CENTRAL PROCESSING UNIT BOARD A2
LED
Description
DS1
ETHERNET RECEIVER is energized
DS2
ETHERNET TRANSMITTER is energized
DS3
ETHERNET TRANSCEIVER is receiving correct idle codes
DS4
ETHERNET TRANSCEIVER has detected a malfunction
DS5
ETHERNET SYSTEM is operating at 100 Mb/s
DS6
ETHERNET TRANSCEIVER is in the “TRSTE pin state”
Important
• The SWITCHES on the MASTER CENTRAL PROCESSING UNIT BOARD A2 have no service functions. • Use the table to set the correct positions of the SWITCHES.
DIAGNOSTICS 10DEC05 DG4825-1 Page 168 of 180
Test Points and LEDs
Table 17 Positions for the SWITCHES on the MASTER CENTRAL PROCESSING UNIT BOARD A2 SWITCH S3
SWITCH S4
Position
Setting
Position
Setting
1
“ON”
1
“ON”
2
“ON”
2
“ON”
3
“ON”
3
“ON”
4
“ON”
4
“ON”
5
“ON”
5
“OFF”
6
“ON”
6
“ON”
7
“ON”
7
“ON”
8
“ON”
8
“OFF”
DIAGNOSTICS 10DEC05 DG4825-1 Page 169 of 180
Test Points and LEDs
DIGITIZER BOARD A3 P3 J1
TP5
TP15
TP6
TP7
P2
FL1 P8
P4
P7 TP11
TP1
TP10 TP14
TP2
U3
TP3
P5
U4
TP13
U1 U2
TP9 TP8 TP12
P6
H194_0018HC
DIAGNOSTICS 10DEC05 DG4825-1 Page 170 of 180
Test Points and LEDs
Table 18 Test Points on the DIGITIZER BOARD A3 TP
Description
Expected Signal
1
+24 V DC power
22.5 - 25.5 V DC
2
Ground
0 V DC
3
+5 V DC power
4.9 - 5.1 V DC
5
GALVO CLOCK
Approximately 342 kHz during scanning
6
Ground
0 V DC
7
“Line Start Signal” connects to “line done” on GALVO BOARD A4
High pulse approximately every 13 ms during scanning
8
“Convert Start Not”
Pulses low for every pixel pulse. 200 kHz during scanning.
9
Ground
0 V DC
10
FFWR (FIFO WRITE)
One pulse for each pixel during scanning
11
FFRD (FIFO READ)
One pulse for each pixel during transfer
12
FFRST (FIFO RESET)
One pulse for each pixel before transfer of image
13
BYTSEL (BYTE SELECT)
One pulse for each pixel for each high and low byte
14
PIXSEL
Not used
DIAGNOSTICS 10DEC05 DG4825-1 Page 171 of 180
Test Points and LEDs
GALVO BOARD A4 Important
E1 must have a JUMPER on PINS 1 and 2. TP7 TP10
TP4 R112
TP11
TP1 R2 R1
E1 1 3
TP13 C55
TP17
TP14
TP15
TP9 TP6 TP12
TP5 1
TP3
6
TP16 TP2
H194_0017HC
DIAGNOSTICS 10DEC05 DG4825-1 Page 172 of 180
Table 19
Test Points and LEDs
Test Points on the GALVO BOARD A4
TP
Description
Expected Signal
1
Ground
0 V DC
2
Ground
0 V DC
3
Ground
0 V DC
4
Ground
0 V DC
5
+15 V DC power supply
14.4 - 15.6 V DC
6
– 15 V DC power supply
– 14.7 - – 5.3 V DC
7
COIL RETURN SIGNAL of the GALVO
– 1.25 - +1.25 V DC
9
Speed of the GALVO
Signal is used to set the speed at the end of the movement of the GALVO
10
ACTUAL POSITION
-----
11
DESIRED POSITION
-----
12
“Line Done” signal indicates to the DIGITIZER BOARD A3 to start the next line.
High pulse approximately every 13 mS during scanning
13
AGC voltage for GALVO SENSORS
• 9.9 - 10.1 V DC • < 20 mV AC
14
POSITION SUMMING AMP
-----
15
+5 V DC power supply
4.8 - 5.2 V DC
16
– 24 V LASER
– 23.5 - – 24.5 V DC
17
BACK_FACET_VOLTAGE
1.0 - 1.1 V DC with the laser at full power
Table 20
Adjustment Points on the GALVO BOARD A4
RESISTOR
Description
R1
Adjust the RESISTOR until WAVEFORM on TP9 indicates the correct speed when the GALVO is moving.
R2
Adjust the RESISTOR until the AGC signal on TP3 is 10 ± 0.1 V DC.
DIAGNOSTICS 10DEC05 DG4825-1 Page 173 of 180
Test Points and LEDs
PMT/DAS BOARD A5 Top
TP23
TP22
TP17
TP21 TP19
TP18
TP16
TP15
TP20 TP14
TP13 TP12
TP10
TP11 TP9
TP24
TP8
TP26
TP25
TP7 P3 TP6
TP5
TP3 TP4
TP2
P1
TP1
P2
Bottom H194_0015BC
Table 21 Test Points on the PMT/DAS BOARD A5 TP
Name
Description
Expected Signal
1
DGND
Digital ground
0.0 V DC
2
24 V
+24 V DC power into the BOARD
22.2 - 25.5 V DC
3
5 V_Startup
Circuit for the CLOCK
4.85 - 5.00 V DC
4
DGND
Digital ground
0.0 V DC
5
– 1 3.5 V DC_A
Negative output of the DC TO – 13.5 - 15.0 V DC DC CONVERTER
6
– 1 3.5 V DC_A
Positive output of the DC TO DC CONVERTER
– 13.5 - 15.0 V DC
7
DGND
Digital ground
0.0 V DC
8
5 V DC_D
Digital +5 V DC POWER SUPPLY
4.8 - 5.2 V DC
DIAGNOSTICS 10DEC05 DG4825-1 Page 174 of 180
TP
Test Points and LEDs
Name
Description
Expected Signal
9
5 V DC_I
Interface +5 V DC POWER SUPPLY
5 V DC within the tolerance of the REGULATOR on the DIGITIZER BOARD A3
10
DGND
Digital ground
0.0 V DC
11
IGND
Interface ground
0.0 V DC
12
PMT_HV_CTL
High voltage power supply control system for the PMT
0.0 - 8.9 V DC
13
PMT_HV
High voltage for the PMT
0 - 630 V DC
14
AGND
Analog ground
0.0 V DC
15
AGND
Analog ground
0.0 V DC
16
– 5 V DC_A
Analog – 5 V DC POWER SUPPLY
– 4.9 - – 5.1 V DC
17
– 12 V DC_A
Analog – 12 V DC POWER SUPPLY
– 11.75 - – 12.21 V DC
18
12 V DC_A
Analog +12 V DC POWER SUPPLY
11.5 - 12.5 V DC
19
5 V DC_A
Analog +5 V DC POWER SUPPLY
4.8 - 5.2 V DC
20
PMT_1
Signal from PMT 1
0 - 12 V DC in ratio to light and voltage on the PMT
21
2.5 V_BUF_REF +2.5 V DC reference
22
NOM_8.9 V
– 8.9 V DC reference
– 8.8 - – 9.0 V DC
23
PMT_2
Signal from PMT 2
0 - 12 V DC in ratio to the light and voltage on the PMT
24
AGND
Analog ground
0.0 V DC
25
PIX_A_1
Pixel signal +
0 - +2.5 V DC from low light to full light on the PMTS
26
PIX_A_2
Pixel signal -
2.5 - 0 V DC from low light to full light on the PMTS
2.48 - 2.52 V DC
DIAGNOSTICS 10DEC05 DG4825-1 Page 175 of 180
Test Points and LEDs
SLOW SCAN CONTROLLER BOARD A6
P2 J6
J7
G N D
TP1 J5
TP2
TP3
G N D
P3
TP4 TP11 TP10 TP5
TP12
TP6
TP7
TP15 TP13 TP16 TP14 G N D
TP17
TP8
TP9
TP18
P4 P1
H177_1824DC
J3
DIAGNOSTICS 10DEC05 DG4825-1 Page 176 of 180
Test Points and LEDs
Table 22
Test Points on the SLOW SCAN CONTROLLER BOARD A6
TP
Description
Expected Signal
1
Ground
0 V DC
2
5 V DC
5.0 V DC
14
HALL EFFECT SENSOR
5.0 V DC and 0.0 V DC when the ROTOR is rotating
15
HALL EFFECT SENSOR
5.0 V DC and 0.0 V DC when the ROTOR is rotating
16
HALL EFFECT SENSOR
5.0 V DC and 0.0 V DC when the ROTOR is rotating
17
Ground
0 V DC
18
12 V DC
12.0 V DC
Table 23 SWITCH
S1
SWITCHES on the SLOW SCAN CONTROLLER BOARD A6 Description
Enables and disables the LEDs.
Note
The SLOW SCAN CONTROLLER BOARD A6 has no field adjustment points. All adjustments are preset.
DIAGNOSTICS 10DEC05 DG4825-1 Page 177 of 180
Test Points and LEDs
LASER DRIVER BOARD A17 R1 LASER DRIVER BOARD
R2 U2 P1
Q1
6 U1
FL2 CR1
VR1
FL1 U3
L1
Q2 N2P5
Buf_Bf FL3 U4
C1 LEN
1
AGND l_op VN5 TP1
LPN
VR2
C2 +
C3 +
FL4
H194_0027HC
DIAGNOSTICS 10DEC05 DG4825-1 Page 178 of 180
Table 24
Test Points and LEDs
Test Points on the LASER DRIVER BOARD A17
Name
AGND
Description
Expected Signal
Circuit ground
0.0 V DC
VN5
------
– 5.00 - – 5.50 V DC
LPN
Power to the LASER
• LASER de-energized - 0.0 V DC • Threshold - 0.0 V DC • LASER energized - – 5.0 V DC
LEN
-----
• LASER de-energized - 0.0 V DC • Threshold - – 5.0 V DC • LASER energized - – 5.0 V DC
Iop
----
• LASER de-energized - – 5.0 V DC • Threshold - – 4.25 to – 4.75 V DC • LASER energized - – 3.35 to – 4.35 V DC
Vpd
-----
• LASER de-energized - – 2.3 to – 2.5 V DC • Threshold - – 2.6 V DC • LASER energized - – 2.9 V DC
Buf_BF
-----
• LASER de-energized - 0.0 V DC • Threshold - – 0.06 to – 0.08 V DC • LASER energized - – 1.0 to – 1.2 V DC
DIAGNOSTICS 10DEC05 DG4825-1 Page 179 of 180
Test Points and LEDs
LASER DRIVER PREREGULATOR BOARD A18 TP1
TP2
TP3
LASER DRIVER PRE-REGULATOR BOARD A18 H196_1815ACA H196_1815AC
Table 25 Test Points on the LASER DRIVER PREREGULATOR BOARD A18 TP
Expected Signal
1
0 V DC
2
24.0 V DC
3
6.2 V DC