Group 1 Fauzia Gadhia Kanak Mishra Kaushal Thanki Mayank Chavda Pragadh Gokani Shweta Phanse Swati Makwana
DESIGN-VIII HOTEL CASE STUDY
Project 2: Welcom Hotel, Baroda
Project 2: Welcom Hotel, Baroda
Name of Hotel Location details
Founder Architect Type of Hotel Count
: Welcom Hotel : RC Dutt, Alkapuri, Vadodara, Gujarat, India 8kms from the Airport 0.5kms from City Centre : ITC Group : Kothari & Associates : 5-star hotel : 134 Rooms & Suites 2 restaurants One 24 hour coffee-shop
Entrance, Reception & Main Waiting Lounge : 2 - Main Entry & Exit – one locked : 1 - Staff & Supplies Entry : 1 – Side Entry(Parking Side - locked) : One Main & One Staff : Visible from entrance. Reception Registration Reservation Area Cashier Bellman Billing Room Lounge Telephone Operator Work Area Server Room
No. of Site Entries/Exits
No. of Building Entries/Exits Reception Functions at Reception
• • • •
• • • • •
Link To Guest Rooms
Lobby 1 Reception
1. 2. 3. 4. 5. 6. 7.
Reception & Cashier Telex Reservation Front Office Manager Lift Luggage Bell Captain Luggage Lift
2 3
6 4
5
7
Entrance Toilets Car Drop Off
Linen & Uniform Change Doc S. room 11
10
9
Guest Corridor
5
6
7
Change room
House Keeping Room
8
4
Floor pantry
2
3 Restura
1 Main Kitchen
e r o t S l a r e n e G
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Restura Refrigerated store Wine & Liquor Room Trash Room Refrigerated Garbage Unloading Security Personnel Office Executive ‘s Change Room Valet Store Maid’s Room Mechanical Hoist
Shopping
Ground Floor
Personnel Banq. Pantry Office store Service corridor
Guest Corridor House Keeping Room
Committee Room Banquet Hall
Floor pantry
Lounge Pre Function
Landscaped area
Lobby Link To Guest Rooms
Reception
Entrance
Car Drop Off
Toilets
MAID’S PANTRY ROOM
G U E ST R O OM
DOUBLE HEIGHT A.H.U.
BANQUATE HALL BELOW
HOUSE KEEPING ROOM
COMMITTEE ROOM
G U ES T R O O M FLOOR PANTRY
COMMITTEE ROOM
PRE-FUNCTION BELOW
TERRACE
BANQUATE MGR. SALES MGR.
LOBBY BELOW
WAITING ADMINISTRATIUE OFFICES RECORDS ACCOUNTS MUSIC OFFICE RM
P. SEC. GEN. MANAGER
SECRETARIAL TOILET
CHIEF TELEPHONE ENGG. MAINTENANCE EXCH. MECHANICAL HOIST
MECHANICAL & ELECTRICAL PLANT ROOM
LAUNDRY
MEN’S CHANGING & HEALTH CLUB
LADIES CHANGING & HEALTH CLUB
BEAUTY PARLOR
TERRACE
TERRACE
LANDSCAPE COURT
TERRACE
TERRACE LIFT MACHINE ROOM
LANDSCAPE COURT RAMP
LANDSCAPE COURT
CANOPY SHOPS
LINK CORRIDOR
CORRIDOR
STAFF ENTRY CAR PARKING
CAR PARKING
Areas Pie Chart forWelcom Hotel:
SERVICES
8%
ROOMS
4% 3%
PUBLIC AREA 42%
43%
ADMINISTRATION FOOD & BEVRGES
guest circulation
guest rooms
dining
management circulation
services
service entry
roads
parking
water
greens
Circulation
guest circulation
guest rooms
dining
management circulation
services
service entry
roads
parking
water
greens
Circulation
guest circulation
guest rooms
dining
management circulation
services
service entry
roads
parking
water
greens
Areas
Business Facilities Business Facilities
: The Welcom Hotel, Vadodara also provides good business facilities to the corporate guests.
Conference Rooms
: 3 conference rooms
Facilities
: Audio-Visual Equipment, Email and Internet Facilities.
Capacity
2 conference halls - 70 people each. The main conference hall of the hotel has a separate entrance and is attached to the private lawn which can accommodate around 300 people.
Recreational Facilities Recreational Facilities
Shopping arcade Wine shop Home Theatre A jogging stretch Health Club Swimming pool Indoor Games Room Table Tennis
Dining Restaurants Capacity Coffee Shop
2 Restaurants 72 guests 24-hour Coffee Shop
Cambay Pavilion
The Cambay Pavillion is the 24-hour restaurant serving Continental and Chinese specialties. Snacks and light meals are also served here. Peshawari is the unique Mughlai fare in a rustic setting.
Staff per Guest Ratio
1 staff for 4 to 6 guests in normal days 1 staff for 10 to 15 guests during banquet
Services
CHIEF ENGG MAINTENANCE
-- Food & Storage -- Receiving & Trash -- Employee Areas -- Laundry & Housekeeping -- Engineering & Mechanical
MECHANICAL &
Areas -- Miscellaneous
ELECTRICAL PLANT ROOM
LAUNDRY
MEN’S CHANGING
SERVICE FLOOR PLAN (BASEMENT)
LADIES’S CHANGING
Guest Rooms All the 134 rooms of the Hotel are beautifully decorated, well lit and spacious. The hotel offers suites and Club accommodation. The rooms offer modern facilities to the guests that they need Facilities
Attached Bathroom with hot and cold water •Color TV with satellite connection •Direct-dial telephones •24 hours Room service •Channel Music •Air conditioned rooms •
Entrances, Security and surveillance No. of Site Entries/Exits No. of Building Entries/Exits Security Cabin Security & Surveillance
: Main Entry & Exit : Staff & Supplies Entry : One Main & One Staff : One Main Office at the Administrative Entry Point : The detail of security is headed by a head security in-charge who reports to the personal manager, the security head. Surveillance is entrusted to a system of CCTV cameras, which are mounted on rotating hard points located within set locations inside the property. These cameras track human movement in real time and the footage is recorded in loops of fixed duration. CCTV constantly monitored at the security cabin as well as the HR Manager’s cabin.
Food & Production Storage Production
: Production is one of the most important services in the proper functioning of a hotel. It comprises of the cooking zone & washing zone.
Cooking Zone
: Preparation (veg & meat) Cutting Cooking different cuisines areas Bakery
Washing Zone
: Dish washing : Pot washing
Specialty restaurant
Food & storage
production
24 hr cafe
Banquets
storage
Room service
Food & Production Storage Storage
: Dry Store : Wet Store : Cold Store(veg & non-veg)
Food & storage
production
Dry storage
Wet storage
storage
Cold storage
Employee Areas
Employee areas Front office
Front desk
Front office manager
Server room
Back office
Registration & accounts
Staff amenities
Operator
Copying & storage
Employee areas Front office
Back office
General Manager
Staff amenities
Main Accounting
Employee areas Front office
Back office
Staff amenities
Security
Uniform issue
Locker room
Rest room
Staff dining
Staff Amenities Staff Cafeteria
Amenities
This is the dining area located at the back of the hotel. This area has its own small independent kitchen and follows a buffet system. All the junior hotel staff dine here during meal times. This area can also be used by the kitchen staff sometimes to conduct meetings. It also has amenities such as a television and music system to essentially create a space where the staff can unwind during meal times.
Locker Room Facilities Separate male and female locker rooms are provided for the hotel staff which are close to the rest room areas.
Laundry & Housekeeping Machine Room
This is located in a separate area behind the laundry where all the operating machinery, busbar chamber etc. This is the location where dirty linen from the rooms, restaurants, etc, is received, sorted and tagged for processing in the laundry.
Receiving Area Washing Machine Dryer
Front loading type washing machine is used for washing as specified by the management. Capacity is 50 kg. This equipment is steam operated & is used for drying the linen after it has been washed and processed through the hydro extractor. Laundry & House-keeping
Laundry
Machine room
House-keeping
Boiler Room
Linen Storage
Uniform Issue
Room Service
Laundry & Housekeeping Hydro extractor Flat bed Iron Flat iron
This equipment is used to extract water from washed linen for processing in the dryer. This equipment is used to iron large pieces of linen such as bed sheets. This is used to iron guest & staff clothes.
Equipment check list Laundry & Housekeeping
Laundry
Machine room
House-keeping
Boiler Room
Linen Storage
Uniform Issue
Room Service
Engineering & Mechanical Areas HVAC
The HVAC system takes care of the heating & cooling of all the rooms; ventilation of kitchen & toilets; air conditioning of rooms, banquet hall, restaurants and other public areas. For a capacity of about 130 rooms, a 200TR capacity unit is required. The AC plant is of Vapour Absorption Type. The main components are: 3 Condensers Engineering & Mechanical 3 Chilling plants areas 4 Cooling towers 6 Pumps Sub-AC panel Chief Engineer Ducting
HVAC
Main Control room
Storage & repair
Electrical
Water
Engineering & Mechanical areas
Engineering & Mechanical Areas
Chief Engineer
ELECTRICAL
transformer
Vacuum circuit breaker
Bus bar chamber
Main panel
Control panel
Sub panel
Distribution Boards
HVAC
Main Control room
Storage & repair
Electrical
Water
Water Supply
Fire
Hot water & steam
Engineering & Mechanical areas
Engineering & Mechanical Areas Water Supply & Sanitation The main components of the water supply system are:
Chief Engineer
Filtration plant Softening plant Hydro-pneumatic tank Boiler plant Mixing tank Swimming pool
HVAC
Main Control room
Storage & repair
Electrical
Water
Water Supply
Fire
Hot water & steam
Swimming Pool The Pool
The swimming pool at the Welcom Hotel is very centrally located in the main courtyard of the building. It is upto 3m deep in the main pool & also has a small baby pool.
Essential Components
Filteration Plant Balancing Tank Floor Mounted Inlet Pump Room It is also accompanied with changing rooms,health club and a lounge.
N
Gas Supply Gas Supply Gas Bank
Dedicated gas pipelines
Fire Safety
A very important aspect of designing a hotel. The designated grade of fire extinguishers need to be located in the vicinity of the kitchen for safe fire fighting. The service lines inside the kitchen need to be cloaked inside a false ceiling to protect them from the hazards of cooking. Sprinklers need to be effectively located in all areas of the hotel.
This is a secured room where LPG cylinders are stored of industrial grade (14.2 kg). The room has facility to weigh the cylinder before taking the delivery. It is a no-smoking zone.
Receiving & Trash Waste Management
Segregation Principle
Effective waste management is essential to minimize the impact on environment. Waste management works on the principle of reduce, re-use and recycle. Further the waste generated has to be actively segregated before it is released for disposal.
Green Bin: bio degradable waste Yellow Bin: recycleable and re-usable waste Red Bin: non biodegradeable/ non recycleable/ non reusable waste.
Receiving
This department is responsible for the intake of raw material. The receiving area is integrated with the unloading dock, where the incoming supplies are unloaded under the supervision of the receiving manager.The receiving dept is also integrated with the inventory for efficient circulation. Receiving & trash Receiving Loading dock
Rec. & Pur. office
Trash
Inventory
Dry waste
Wet waste
Recyclable waste
PARKING
Front porch & valet parking
2-Wheeler parking
Car parking
Staff parking-35 no.s
Rear staff parking
WASTE WATER RECYCLING
Improved Septic Tanks Waste water - recycled is used for gardening and flushing.