Brunt Hotels, PLC is a hotel chain in the United Kingdom They currently owns more than 60 hotels throughout the UK The headquarter in situated in France Half of the new hotels in France would be retained and rebranded as a part of the Brunt Hotels Group and left will be sold, which will help to achieve the Brunt Hotel’s strategic objective The hotels are typically situated in the downtown In the location many local attractions are situated, which will help the tourist spending much time outside of hotel rooms The organization has decided to implement an ethnocentric approach The organization would like to own 150 hotels in the next five years Their ten year plan is to own 300 hotels across Europe
Proper and attractive advertisement
For business client-providing / offering discussion or meeting room
For leisure travelers offer guide road map, necessary books regarding history of that place
Arranging local cultural program for attracting the client
Ensuring the standard of service
To recruit the employees who can speak French fluently and have general idea about French culture, tradition, location and have well knowledge about hotel management
To recruit the employee in a combination of UK and French
Make a pre-plan so that it will possible to open the new hotel on time and on budget
Arguments for hiring hiring only PCNs Obtaining better knowledge of the corporation culture Being familiar with with the company’s management management techniques Selecting people with proven loyalty who are influential at the home headquarters Their qualifications are easier to access Already have a relationship with the organization Arguments for hiring hiring only HCNs Familiar with the host country culture, customs, language, environment Cost less than expatriates Competitive capabilities in international market Eliminate language problem Familiar with the local business situation They may enhance the company’s image ‘goodwill’ if they are in higher management positions 1
A combination of both PCNs and HCNs should be hired. Arguments against PCNs PCNs Expensive orientation programs programs to orient the persons to the foreign country’s culture Employee will be unfamiliar with the foreign environment They may not be able to adapt well to a foreign country They may not be very productive before they adapt Arguments against HCNs HCNs Limited familiarity with firm’s own operation Large expense involved Spouse or children may not want to stay Loyalty may be to the country rather than the company It’s difficult to find more qualified people at the local level Gap between PCNs and HCNs at headquarters
Hotel Manages To work with re-opened star rated hotel in France Qualification: Hotel Management Degree With 1 year experience in International Hotels. Job Description: Capable of handling domestic and international staff and customers, handle accounts, sales, HRD and overall administration of organization. Job Specification: Specification: Excellent skills of communication in French & English with people.
A compensation package is the combination of benefits that an employer offers to employees. This may include wages, insurance, vacation days, guaranteed raises, and other perks. From an employer's perspective, designing a good compensation package is often the key to attracting talented employees and keeping them for a long time. The compensation can be as following: CEO=70000 Euro;
Asst. Chef=20000 Euro
GM =50000 Euro;
Security Staff= 12000 Euro and
Managers=38000 Euro;
Workers=5000 Euro.
Chef=25000 Euro;
Financial facilities
Non-financial facilities
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25% Accommodation allowance on BS 50% Medical allowance quarterly in a year on BS 10% Marketing commission 5% Travel allowance on BS 100% one annual bonus on BS 100% one feasible bonus on BS 2% commission on Target revenue Commission on performance
Flexible Working Schedules Education facilities for child 30% commission for family members in Brunt hotel Car for official & personal use Lunch offered for every employee
Selection Factors:
Cultural Adjustment (Diversity Acceptance, Global Experience) Organization requirements (Organization Knowledge, Job Related Skills) Personal characteristics (EQ, Stress Coping) Communication skills (Language, Listening, Conflict Resolution) Personal concerns (Career Growth, Personal Life Demands, Family Considerations)
Selection Procedure:
Fix up a date for interview of the candidate
Preparing the interview board
Selection of the primary candidate by condition of recruitment
Preparing interview question & call the candidate for interview
Justify the educational quality of the candidate for the job
Justify their speaking quality in English also in French
Ask all candidates the same core questions
Evaluating their attitude & interaction quality
Justify their thinking & presentation quality
Ensuring their self-motivation and ability to work autonomously in the new country
Justify the confidence level & checking up their experience
Evaluating their knowledge about the culture of the France
Prepare a little workshop for evaluating the candidates & look up the motivation level in case of existing
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They can be trained in two ways:
Managers Training General Training
Pre-departure Training (10 Days)
Professional training
Manager A, C & E Language Education: Business French Lecture Focus: Management of International Hotel French hotel standards, marketing and consumers Motivation Laws & regulations French policies & procedures
Manager B, D & F Language Education: French
Business
Lecture Focus: Management of International Hotel French hotel standards, marketing and consumers Information technology support Laws & regulations French policies & procedures
Job Rotation: Recognition of whole hotel Different case analysis Language Education: Business Language French French
On-the-job Training In the New Country (At least 2 week)
Education:
Business
Action Learning Hotel Operation in France Team Project Corporate Strategy Organization Culture
Action Learning Hotel Operation in France Team Project Corporate Strategy Organization Culture
Programmed Learning Problem solving and planning Special cases analysis
Programmed Learning Problem solving and planning Special cases analysis
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