Hotel Management -Case Study

Case Study on Hotel Management Software Engineering (S.Y.B.SC.I.T) SUBMITTED TO: PROF. ASHWINI SUBMITTED BY: RISHI KULSHRESHTHA (14) KALPESH MEHER (15)

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Case Study on Hotel Management Software Engineering (S.Y.B.SC.I.T)

PREFACE It Gives You Immense Pleasure In Doing This Case Study On Hotel Management. The Reason Why I Chose To Do This Case Study Because Of The Importance Of Hotel Management Role Played In Today’s International Trade & Human Relation.

Prior To This Case Study I Only Had A Slight Idea Of What Are Hotel Management And Its Importance In Modern Business World.

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ACKNOWLEDGEMENT It Gives Immense Pleasure to Me to Write This Case Study on Hotel Management

I Would Like To Thank Prof. Ms. Ashwini Mam for Giving Me an Opportunity to Make This Case Study

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INDEX 1. SRS (Software Requirement Specification) 2. ERD (Entity Relationship Diagram) 3. CLD (Context Level Diagram) 4. DFD (Data Flow Diagram) 5. Class Diagram 6. Object Diagram 7. Use Case Diagram

8. Sequence Diagram 9. Table Design 10. Activity Diagram

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CASE STUDY This Is A Project Automation Of Hotel Management. It Is Aimed At Organizing and Automation of the Process Related To Hotel Management

The Project Will Benefit The Hotel In Managing The Information Of Customers, Staff Members Of Various Department And Some Of The Details Regarding To The Hotel. This Will Help To Maintain The Data Of The Hotel And Their Transaction On A Day To Day Basis.

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EXISTING SYSTEM The Current System Being Followed In the Hotel Is Manual

AND ITS FEATURES ARE: All The Processes Of This Management System Are Done Manually In The Form Of Paper Work And The Records Are Stored In The Registers. Customer, Equipment, Grocery Stock and Other Important Information Are Written On Paper Bills Are Hand Written. Grocery and Equipment Stock Is Manually Maintained In Registers.

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PROBLEM DEFINITION 1. The Hotel Was Dealing With A Lot Of Data Stored In Registers. 2. Manual Dependency Slowed The Work. 3. Frequent Errors in Calculations of Bills 4. Stock Updating Of Food Material i.e. Grocery & Equipments 5. According To The Demand Was Prone To Errors. 6. Improper Guidance to the Customers 7. Complaints by Customer Regarding Services

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PROPOSED SYSTEM PLAN This Project Is Planned To Be Developed In “Visual Basic” As Front End For The User Interface And “Oracle” As Back End To Store The Records. It Will Take Care Of The Entire Transaction Of The Hotel. This Project Will Also Provide the Information Related To The A) Customer B) Rooms and Table Availability C) Staff Members of Various Departments This Project Will Provide Security So That Only The Authenticated Users Will Be Able To Access Data.

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The Project Will Store the Detailed Records Related To A) Purchase Order of Grocery Stock and Other Machinery or Equipments. B) Salary of Staffs C) Monthly and Annual Reports The Project Will Also Provide To Add, Modify, Delete, Search And View The Records. The Project Will Provide Print Out Facility For The Important Documents To Be Handled Over To The Management, Also The Minor Bills To Be Given To The Customer.

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ADVANTAGES OF PROPOSED SYSTEM With Improved Computerization Being Involved In The Maintenance Of Details Of Customer And Staff Members Of Various Dept. Error And Inconsistencies Is Reduced To A Great Extent. Proper Guidance Is Provided To The Customer Regarding Various Services Of The Hotel. Validation Of Data Will Be Ensured, Only Accurate Valid And Complete Data Will Be Stored In The Database. Bill and Report Generation in the Form of Print Outs Will Reduce Manual Work and Increase the Level of Accuracy. The Report Generation Will Enable Management To Analyze The Performance Of The Hotel And Manage The Administration In The Better Way. Customer Satisfaction Consideration.

Is

Also

Taken

Into

Reduction In The Manual Work Will Increase The Profit Of Management.

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ENTITY RELATIONSHIP DIAGRAM

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CONTEXT LEVEL DIAGRAM

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DATA FLOW DIAGRAM

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CLASS DIAGRAM

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OBJECT DIAGRAM

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USE CASE DIAGRAM

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SEQUENCE DIAGRAM

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ACTIVITY DIAGRAM

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CONCLUSION Even If The Multifactor Model Used By The Authors May Be Viewed As Unspecified, Useful Results Can Still Be Extracted And Analysed. The Hotel Sector Slightly Performs Better Than Others Depending On The Management System Which Are Done Manually In The Form Of Paper Work And The Records Are Stored In The Registers.

The Hotel Is Benefited In Managing The Information Of Customers, Staff Members Of Various Department And Some Of The Details Regarding To The Hotel. This Will Help To Maintain The Data Of The Hotel And Their Transaction On A Day To Day Basis.

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REFERENCE

BOOKS

HOTELS

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Hotel Management -Case Study

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