08 Lineman Training Catalog - General(1)

Electric Lineman Training 2008 TRA INING CATALOG CATAL OG

Inside: • Who we are • What we can do for your utility for your utility • Our approach to training • Lineman training course descriptions including: Specialized operator operator certification programs programs & Apprentice Lineman certification certification options

Presented by:

9844 Business Way P.O. Box 1430 Manassas, Virginia 20108

Phone: 703-330-1836

Toll Free: 866-930-1836 Email: [email protected]

Fax: 703-330-4413

For Information Call: 703-330-1836 PAGE 2

“Let us think of education as the means of developing our greatest abilities, because in each of us there is a private hope and dream which, fulfilled, can be translated into benefit for everyone - ” John F. Kennedy


Table of Contents InDev Specialists, Inc., - Who We Are

4

Training - the Key to Success

5

Sample Training Slides

6

The Lineman Training Program Team

7

Training Options

8

Section #1 Periodic Training Programs Powerline Systems & General Safety

9-17

Underground Power Systems

18

Equipment Operator Certification

19

Section #2 Apprentice Lineman Training 4-Year Training Program Approach

20-21

Correspondence Course Options

22-23

Prior Training Program Action Photos

24

Training Team Bios

25-30


Who We Are InDev Specialists, Inc ( InDev) provides training and professional advisory assistance in three core areas: electric power and utility technical assistance, communication services, and management and operations consulting .

InDev focuses on identifying practical solutions to corporate problems and creating innovative strategies for success. We provide professional development that enhances leadership, team building and communication skills; and provide training that transfers solutions, capabilities, and techniques into the corporate memory as a catalyst for positive change. InDev brings objective expertise to bear on solving intractable problems. Typically, 80% of an organization’s problems can be traced to 20% of its operations. By applying Pareto Analysis (80/20) survey methods to difficult situations, InDev evaluates problems from a work process viewpoint. Using Root Cause Analysis, InDev then identifies, isolates, and separates problems from symptoms, thereby minimizing the possibility of their reoccurrence. InDev formulates and tests viable remedies and recommends solutions and corrective actions that can be implemented before problem-costs escalate.

Core Areas Electric Power and Utility Technical Assistance

Communication Services

Rural & Urban Distribution Services Transmission & Substation Design & Project Support

Public Relations & Corporate Communications Skills Training & Professional Development

Load Forecasting & Planning

Motivational Training

Renewable Energy Applications

Team Building & Motivation

Corporate Restructuring Support

Energy Efficiency Evaluation & Planning

Leadership Development & Training Speeches, Seminars, & Workshop Facilitation

Change Management Guidance & Support Cooperative & Non-Profit Advisory Assistance

Safety & Security

Grant Research & Writing

Resource Development Planning

Contingency Strategies & Planning

Expert Witness Disaster Response & Mitigation

Fundraising & Campaign Program Development Crisis & Disaster Response Communication

Management and Operations Consulting Management Studies & Assessments Strategic Analysis, Planning, & Alignment Organizational Analysis & Strengthening

Project Management Community & Economic Development Strategies


Training: the Global Key to Success for Electric Utilities Better trained workers means a better, more profitable utility

Training for linemen and electric system workers is the key to success, increased reliability, and sustainability for electric utilities. However, to be effective, training must be a continuing process that steadily enhances the technical skills and reinforces safe working practices. InDev Specialists Inc’s., training division provides A variety of lineman training programs Lineman apprenticeship correspondence course options Professional development training for management, financial, engineering, and administrative staff. • • •

We Offer Customized Training The training needs of InDev clients are and “cookie-cutter” training programs do not meet these needs. We can help your utility provide professionally prepared training presented by experienced trainers and subject-matter experts. InDev’s approach to training is to create a positive leaning environment that gives ownership of the training experience to the trainee. We continually strive to engage partici pants in a training process that enhances skills-transfer and promotes learning retention. Many organizations offer prepackaged one-size-fits-all training programs. However, InDev’s approach is to modify each training program, even when used in similar situations, to meet the specific needs of the utility. You just won’t find this level of customized service available elsewhere. Our training approach requires an enormous commitment to excellence and continuous effort that many training organizations find arduous, time consuming, and thus less profitable.


Sample Training Slides Double Circuit Grounding

Zone of Equipotential

Delta Configuration with Double Overhead Static

To Driven Ground

Transformer Connections A B C N

N A B C

• Y - Wye Connected Primary


The Lineman Training Team

InDev Specialists, Inc., has assembled a world-class training development team that includes a Learning Systems Architect, program development specialists, and subject matter experts. The team below leads the lineman training program. Associate bios are listed in the back of the catalog. Program Director, Training & Development

James M. Willis MS

Associate, Lineman Training Program Coordinator

Jimmy L. Barron CUSA

Associate, Program Development & Implementation

Ellen D. Hunt MA

Senior Associate, Content Development & Editing

Anne C. Lancaster MS

Senior Associate, Learning Systems Architect

Dr. David Barbee PhD

InDev utilizes a number of subject-matter experts and trainers to complement and enhance the training experience. InDev’s roster of Training Associates includes professional engineers, managers, and financial experts, as well as skilled technical trainers drawn from among the thousands of electric utility professionals working in the rural electric cooperatives, munici pal electric systems, and investor electric utilities throughout America. This alliance of experts ensures the competency and technical knowledge of the instructors. The InDev training team roster includes professional trainers such as Cameron Sheppard - with more than 40 years of experience in line work and JTS training.


Training Options InDev Specialists Inc., offers two training program options

Training Option #1: Safety & Training Workshops Training Option One ( pages 9-18). In the U.S., these courses are regularly taught in one day sessions on a monthly basis. To accommodate the special logistical and location needs of international clients, InDev offers these programs in series of 4 & 5 day workshops, which can be presented on bimonthly (every 2 months) or quarterly (every 3 months). The workshops can be presented onsite at individual utilities or at a host utility to a cluster of participants from several utilities. Note: Option #1 workshops can be customized by selecting the programs to be presented.

Option #2: Apprentice Lineman Training Training Section Two ( pages 19-22 ) highlights InDev’s four-year Apprentice Lineman program. This program leads to a Certificate of Completion and industry recognition of learning achievement. The program consists of class-room instruction, field workshop, and completion of the Merchant Job Training and Safety Courses , a 4-year certified correspondence course.

The Apprentice Lineman training program is can be provided on a monthly. bi-monthly (2-month), or quarterly (3-month) schedule. The program com bines text-book course work with hands-on experience and skills-building.


Training Option #1: Safety & Training Workshops These courses were developed as standalone 1 and 2 day training programs. However to accommodate the special needs and location requirements of Your utility members, InDev is offering to combine related or complementary programs into a series of 4 & 5 day workshops. These workshops can then be presented on a monthly, bi-monthly, or quarterly basis. These workshops can be presented to individual Your utility member utilities that have a minimum class size of 15, or to groups of participants from several Your utility members for trainings held in a common location.

TOPICS Pages 10 - 17:

Overhead Distribution & General Safety

Page 18:

Underground Power Distribution

Page 19:

Equipment Operator Certification

For Information Call: For Information Call: 703-330-1836

703-330-1836 PAGE 10

Transformer Connections 1 A beginners transformer class, that teaches the employees how to identify all of the different types of transformers used in the utility industry. Also, it instructs them in how to identify the basic parts of a transformer and how to read the nameplate information. This includes a presentation and a hands-on demonstration.

Program #: TC 001.01

Transformer Connections 2 This class moves the employees to the next level, including learning about the inductive properties of transformers, polarities, fusing and turns ratio characteristics. Basic single phase use is discussed, and a hands-on demonstration for hookups is given. Basic paralleling of single phase transformers is explained.


Transformer Connections 3 This class will give instruction on making up all of the transformer banking theories and hook-ups for an individual system. The student will have hands-on experience hooking up transformer banks, along with regular written testing for each bank discussed. Also, the instructor will discuss the methods for paralleling three phase banks for emer gency situations. Ferro-resonance will be addressed along with how to avoid it.


FACT Transformer Banking (Full Amperage Capacity Transformer ) This is a special transformer used primarily in the oil fields for very deep submersible pumps. This is different from convention banking since the transformers have dual secondary tap changers to allow the transformers to be adjusted for a multitude of voltage ranges to compensate for voltage drop on the wells that are located thousands of feet below the earth’s surface. Transf.


How to safely bypass a voltage regulator Electric utility employees face many dangers when a voltage regulator is handled improperly at the time of switching in and out of service. This course will demonstrate the safe procedures for bypassing a regulator. It will also demonstrate three methods used to test the regulator to determine the proper neutral position. Also presented is how to test for the correct position when out of service. A presentation of blown


Capacitor Safety Capacitors are one of the most misunderstood and dangerous of the apparatus that a lineman handles. The course will give an overview of inductance and reactance, lagging and leading current, and show how to properly inspect and switch out capacitors. Shunting the devices, will also be demonstrated. Actual system information and photos will be n eeded for this program.

Program #: ST 007.01

Meter Safety (Installation and Removal) Meters that are installed on a shorted circuit are as dangerous as a loaded grenade! Simple tests can help to make this procedure much safer. Also slamming in a meter can create some nasty glass splinters and cut you severely. This session features interesting photos and videos of some things to watch for to provide for your safety.


Substation Safety and Inspection Substation safety & inspections are critical to your system operation and the untimely loss of critical equipment and employees. This class will involve a classroom presentation along with a field visit with a professional and seasoned inspector. Sometimes it is helpful to see how other utilities view the inspection process. This is a contracted class so plan far in advance.


Type: Technical Training





Technical / Safety Training




Wooden Pole Climbing Certification All linemen that climb wooden poles should h ave a certification in their employee file regardless of experience. This consists of a 20 question written test, complete tool inspection, and a field demonstration of skills befo re a qualified instructor. The training packet is then signed by the instructor and given to the e mployer to place into the personnel file.


Pole Climbing for beginners This class is a 3 day event to teach new climbers how to select the proper tools, inspect equipment and learn climbing techniques as well as develop their sense of balance. All training is performed with the use of certified fall arrest equipment mounted on the top of each training pole. This is very rigid training and after the third day, most will also receive their pole climbing certification


Type: Safety Training

Type: Technical / Safety Training


Wooden Pole-top Hurt-Man Rescue This should be an annual requirement. This will be available for certified climbers only. The pole climbing certification can be combined, if necessary. The class consists of a rescue climber calling for help, putting on his own tools, climbing to the rescue position and lowering the victim with a handline within 4 minutes or less. Used for this demonstration is a 150 pound Tuff Kelly. Live victims are no t


Transmission Tower Rescue (Lattice or Tubular Steel) This should be an annual requirement. This will be available for certified climbers only. The pole climbing certification can be combined, if necessary. The class consists of a rescue climber calling for help, putting on his own tools, climbing to the rescue position and lowering the victim with a rescue device within 4 minutes or less. Used for this demonstration is a 150 pound Tuff Kelly. Live victims are not


Aerial Lift Rescue All employees that work either in or around aerial lift equipment shall be trained in emergency rescue procedures at least on an annual basis. Two different methods are used. Employees are required to call for help, remove the victim from the line by using the lower controls, bring the bucket to a rescue position, and either tilting the bucket (if equipped) or using the rope block method on the


Confined Space Rescue (Pole-Top) This should be an annual requirement for utilities! This will be available for confined space trained employees only. The class consists of a rescuer climber calling for help, testing the atmosphere, putting on his own tools, climbing to the rescue position and raising the victim with a rescue tripod within 4 minutes or less. Used for this demonstration is a 150 pound Tuff Kelly. Live victims are not allowed. (site specific


Switching and Tagging Procedures Many companies still do not have a formal switching and tagging procedure. Others need to do refresher training every year. Although this program is very extensive and site specific, we are available to assist with these matters. The OSHA 1910.269 standards will also be used to design new or to teach any existing program. Please plan this class well in advance of actual Transmission line Inspection (Construction or Maintenance) Transmission Line inspections are critical to your system operation and the untimely loss of critical equipment and employees. This class will involve a classroom presentation along with a field visit with a professional and seasoned inspector. Sometimes it is helpful to see how other utilities view the inspection process. This is a contracted class so plan far in advance.

Type: Safety Training Requires 45 day advance notice



Program #: ST 006.03 Type: Safety Training

Program #: ST 006.02 Type: Safety Training


Supervisor Training Skills 1 (Part 1 of 2 Series) With today’s workforce changing ever so rapidly, many new supervisors are simply not ready to make the transition from worker to being the boss! This course will give the new supervisor some guidelines as to how to handle their projects and to take a different look as to their role in the industry. Discussion includes “How to fail as a leader” Developed around the electric utility industry.

Supervisor Training Skills 2 (Part 2 of 2 Series) The supervisor today has to deal with different issues from other generations. Values have changed and what is important to the young employee is much different. This course is designed to help m anage younger employees and to provide the role model that keeps them happy as well as safe. Developed around the electric utility industry.

Program #: TM001.01 Type: Supervisory Training

Program #: TM001.02 Type: Supervisory Training Limited to Crew Leaders, Foremen, & Supervisors

Selecting and Managing Contractors If you are a utility that has used contract labor for some time, you already know that all are not created equal! This course will help you to select safe and efficient contractors, hold pre-bid meetings, project inspections, and to look for possible extra work orders before they happen. How to handle safety infractions by maintaining contract compliance, and g your company image with

Program #: TM001.03

Accident Investigation Procedures This program will meet the cooperative safety accreditation training requirements. No one wants an accident! But it helps to know the correct protocol when this type of event happens. Discussion will include some role-play, mock drill, and steps of what to do if OSHA should show up. Development of an accident investigation team will be recommended.

Program #: TM002.02

Safety Committee Development Safety committees are one of the most valuable tools that a company have to monitor its safety program. However, many times it becomes unorganized and turns into a gripe session. This training will give it guidelines and structure with a very keen sense of order.

NSC Certified Flagger Training This course is from the National Safety Council, and is used to certify that employees know the proper flagging procedures when working along a roadway. Every year many accidents are caused by either improper flagging or none at all. Most states have adopted the NSC program as an accepted program. Some states require even more stringent regulations, example: Texas, NSC Coaching the Utility Truck Driver (Large Vehicles) The National Safety Council offers many different Defensive Driving Programs. This program is tailored to the electric utility truck driver in many of the most common accident scenarios. This program is designed around the larger aerial lift or digger derrick trucks. It is a very thorough program and is offered as a instructor led program or can be set up on a computer for individual interactive NSC DD4 Defensive Driving (Light Vehicles) For all employees, this program is recomm ended. It covers the office and smaller vehicles such as pickups, cars and personal vehicles. Meter readers, engineers and supervisors really need this program. This is offered as an instructor led program only.

Type: Supervisory Training Limited to Crew Leaders, Foremen, & Supervisors

Type: Supervisory Training Limited to Crew Leaders, Foremen, & Supervisors

Program #: TM002.03 Type: Supervisory Training Limited to Crew Leaders, Foremen, & Supervisors

Program #: ST008.01 Type: Safety Training




Equi-potential Bonding & Grounding It is imperative that this very controversial subject is taught properly. Even after 10 years of the OSHA 1910.269, many employees still do not understand this procedure. Issues covered are overhead single point and bracket grounding, pad-mou nt equi-potential grounding , conductor stringing, Personal Protective Grounds Testing Remember the old adage, “a chain is only as strong as its weakest link!” It is also true for ground testing. All personal protective grounds should be tested at least annually. A PowerPoint program is used as well as actual testing of your companies grounds. The presentation will show some grounds being tested during the use of infrared technology. All testing units will be discussed, Chance, Hastings Personal Protective Equipment This is a basic program that covers all of the most common PP E that an electric utility employee would use. Discussion and demonstrations will cover, hardhats, safety toe shoes, flame resistant clothing, safety glasses, fall arrest harnesses, face shields, work gloves and a clear mind as the most important tool of all. Truck Grounding Did you know that mos t of the major aerial lift and digger derrick m anufacturers equip grounding cables and connections on trucks that do not meet ASTM standards? A few modifications are needed in most cases to make them correct. Also employees need to understand how to properly use grounding reels on vehicles. Electrical Safety (below 600 volts) Many electrical accidents within an electric utility happen at the shop or building facilities. Is it because we feel so comfo rtable around lower voltages? This presentation covers the facilities, and inside wiring hazards that we are sometimes exposed to. Very good course to meet OSHA standards for facilities.

Abrasive Tool Safety (Grinders) How do you check a grinder wheel for damage? Many employees do not actually know. At very high rpm’s this is a recipe for disaster. What guards are needed? This will also be discussed as well as the proper PPE for using these tools.

Machine guarding Machine Guarding is a pet peeve with OSHA! Many times employees remove machine guards on grinders and other equipment because they seem to get in the way. The OSHA standards will be discussed as well as a presentation showing proper procedures. Also a very good course to go over while preparing for an insurance, OSHA or Safety Accreditation inspection. Spill Prevention (Chemical) The electric utility has many scenarios of chem ical spills for example: batteries in the shop and substation control rooms, antifreeze and hydraulic fluids from vehicles, transformer, recloser, and capacitor ruptures. This course is designed around your actual policies and the equipment at your facility.

Program #: ST010.01 Type: Safety & Technical Training


Program #: ST010.03 Type: Safety

Program #: ST010.04 Type: Safety

Program #: TC006.02 Type: Technical Training

Program #: GS003.02 Type: Safety Training




NSC CPR/ First Aid & AED The National Safety Council CPR / First Aid program is a very good program that meets the needs of the electric utility industry. It is normally listed as separate classes, but it can be combined into one. Recommended is to also cover the Bloodborne pathogens training during the same day. AED’s are becoming commonplace with training needed to operate them. A ED training is a New Employee Orientation to Utility Safety New employees are basically qualified to operate a shovel only until oriented on the hazards that they may face. Everything from PPE, safety manual review, a tour around the equipment and facilities, and what they are not allowed to do are all important issues to cover. This program is site specific for each utility. Save Your Hearing This is a very misunderstood subject! Your young employees will never miss their hearing until its gone! It happened to me also. Of course, this training will teach them how to protect their hearing at work and at home. A decibel meter will be present to help identify hazardous zones to be placarded and the proper hearing protection selected. Employee hearing tests can either be done by the employer or we can Medical Protocols for Crew Safety With this program, you will be provided a list of medical protocols that can be edited and placed into book form for the crews to have in the field. Many issues are discussed, including critical first aid procedures while waiting for the EMS. A discussion of each procedure will be covered in the class. Protocols are in Word format. BBP Bloodborne Pathogens Exposure to bodily fluids could happen at any time. It could be an employee accident or just a stranger along a highway in an accident. In today's world, with HIV (AIDS), Hepatitis B & C, and many other pathogens, it just makes sense to protect yourself while administering medical aid. Many methods w ill be discussed, even makeshift protection is found without the proper tools. Advise to Back Safety Look around you or look at your workers’ comp claims and you will notice many older employees who have severe back pain from time to time. There are many ways to save the muscles and vertebras in your employees back. Exercises, proper lifting, and proper sleep habits, will be discussed. The use of back braces will be discouraged unless they are prescribed by a physician. Eye & Face Protection Eye and face protection is very important for many different areas of our industry. Presentation will include selecting the proper protection for overhead and underground linework, Grinders and flying particles, chemical splashing in substation battery rooms, and repair shops. The special eye protection required for night time use will also be addressed.








Fire extinguishers (Proper use and Inspections) Program #: GS003.01 Take a walk along your building facilities and trucks and look for the signed monthly Type: Safety Training inspection. Ask your employees what type of fire extinguisher to use for paper, oil, or electrical. I will guess that not all of your answers will be the same. T his is a very good course for all levels of personnel who may not have experience putting out an actual fire. Demonstrations will be held. The utility furnishes the extinguishers.


Workplace Violence This is an area that is changing every day. This can range from a disgruntled customer, or employee. Also today’s world can involve our employees in domestic disputes, terrorism or even robbery either in the front lobby, in the field or even in the employee parking lot. Employees who are trained to be alert will always have a safer environment. Working around Vicious dogs Dog attacks are common for meter-readers, collectors, and maintenance workers. This is a subject that is near and dear to the heart of the InDev staff— especially Jimmy Barron whose son Philip suffered a fatal dog attack several years ago. This program reviews past attacks on workers and will help the participant learn to “read the body language of a dog”, and identify actions to NESC overview for linemen Every 5 years, the National Electric Safety Code changes somewhat. Linemen are normally the last to know of these changes. The seminars and books are expensive so the staking and e ngineering staff normally attends. This course is simply an overview of the basic issues that the lineman needs to know to help eliminate code violations in the field. Actual local photos will be used for the Working in extreme hot weather Many parts of the nation can be very hot in the summer months. Those rubber sleeves and gloves make a lineman very hot and if not addressed with cooling off periods and plenty of liquids, could also be very dangerous. This program help to educate employees on how to work in those conditions with safety and teamwork. Construction Fall protection This training covers the OSHA 1926 fall arrest standards and is designed around the electric utility industry. It covers the selection and inspection process, the different types of anchors and lanyards. Harnesses are discussed with a special emphasis placed on selecting the proper one for aerial lift rescue. A






Ladder Safety Program #: GS003.03 One of OSHA’s favorites! Use of ladders requires knowing how to select the proper Type: Safety Training ladder for each job. Load limits, length and angle ratio’s, step ladders, straight ladders, decals and proper materials. Proper footing is also important! Aluminum in our industry is not recommended! There is even discussion of specialized ladders for transmission hot work. Office Safety Office workers are often neglected or overlooked with the safety program. Take a look around to s ee if they are familiar with the emergency action plan, the first aid procedures, or the fire extinguishers. Have they been given a safety manual? Many accidents happen in the office, we can help with these issues. Safety Accreditation Preparation For preparation of a safety accreditation inspection, we can administer a mock inspection using the actual inspection booklets to determine if you are ready for the real thing. This is not a bad idea, for those hoping to pass on the first inspection.




Proper use and inspection of Rubber Cover-ups Rubber cover-up comes in many classes and types of materials. Some just use it on anything because it’s orange! Employees will leave this class knowing every thing about their cover-up. The ASTM standards, how to select, care and clean, the voltage classes of rubber, testing requirements, field inspection and proper storage. Do you have aluminum tool boxes for rubber goods storage? Don’t do

Order #: 040 Type: Safety / Technical Training

Hard cover-up use and inspections Hard cover-up comes in many classes. Employees will leave this class knowing every thing about their cover-up. The ASTM standards, how to select, care and cleaning hard cover-up, classes of materials, testing requirements, field inspection and proper storage. Do you have aluminum tool boxes for Hard cover-up storage? Don’t do it! A very good class!

Order #: 041

Proper Use and Inspections of Rubber Gloves Rubber gloves are a lineman's and meterman’s life! However, many things can happen to them from day to day. Does your company limit the use of hand soap to ones that are f riendly to type 1 natural rubber. Many hand soaps damage rubber gloves. Employees will be taught how to select, test, use, and care for their gloves. Also a discussion of selection, manufacture, and protectors

Order #: 042

Hot Stick Cleaning & Testing The OSHA standards require that hot sticks are tested every two years. Many times they need repairs or testing before this period expires. In this class, the employees will be taught the proper methods for testing, and will assist in using my equipment for testing their equipment. Items demonstrated will include cleaning the finish, inspection, waxing vs. silicone wiping, and wet testing. Test records will be kept for Rubber Glove Training This training is very extensive and involves both field and classroom training. It will encourage the use of JSA’s designed for rubber glove work. The instructor will take a group into the field and h ave them work out various type of structures, set poles inline and examine cover-up procedures. This program has to be modified for each type of system and the materials used. A very good Introduction and Overview of Hot-Line Powerline Work This program provides an overview of the unique circumstances requirements of hotline powerline work. This course will NOT provide the full skill-sets required for competency in hotline work, but provides the participant with an understanding of the training, tools, and safety practices needed to accomplish

Type: Safety / Technical Training

Type: Safety / Technical Training

Order #: 043 Type: Safety Training




Sling Inspection Why do employees get sentimental with old slings that are damaged and keep them around long after their useful, safe lifespan anyway? This class helps employees understand how to select and inspect the proper sling for the job, understand “load charts” and why they are important to be used properly. They will learn Why and When to remove damaged slings from service and how to Electric Meter Theft Diversion In some areas of the country, people are looking for a way to save on their power bills! Employees need to be aware of how clever some of these techniques are and how to look for it. Power theft affects all consumers, and must be stopped! However, catching someone stealing power can be dangerous and the preservation of evidence must be maintained. State laws apply. Hazard Recognition for Utilities All employees working for an electric utility should be able to recognize hazards in the office and in the field. This program is packed with photos of poten tial hazards to both power outages and human contact accidents. This is a great way to avoid unnecessary litigation and enhance your reputation within the community. Your insurance carrier will thank you! Safety Manual Test (APA Safety Manual Standard ) It is important to have test results demonstrating employee competence in safety rule knowledge on file. Two m ethods of testing are available: 1)a written test using a 120 question, timed, multiple choice test; or 2) an interactive test set up on a stand-alone, Internet connected computer, which permits testing of individual employees and which can be scheduled o n an “as-available “ basis. APPA Safety Manual Review The safety manual with most crew members is the most frequently lost book. This class will allow the employees to play a game to answer and compete against other teams to get the correct answers first. A computerized game similar to Jeopardy will be used with 4 remote control modules being issued, one to each team. This is a very competitive game, and a great teacher. OSHA (501) 10 & 30 Hour General Industry Standards The 10 hour consists of two 5 hour days of actual classroom, The 30 hour course consists of 3-1/2 eight hour class days. The 501 course is an OSHA outreach program that will give training for the OSHA 1910 General Industry Standards. (Certification cards for this course will be issued by OSHA for U.S. based programs)








Underground Power Systems The following programs focus on the safe operations of underground electric power systems. Additional classes are being developed to increase the number of subjects covered in this area. Confined Spaces - (Underground and Interior) Did you know that when there is a confined space fatality often 2 to 3 rescuers are killed trying to retrieve the first victim? This is a site specific course. Many things will be both discussed, tested and demonstrated. Checking air quality, rescue procedures & equipment, attendant, hot work permits, and permit required confined spaces will be discussed. Very extensive course.

Program #: UG003.01 Type: Safety Training

Underground Terminating and Splicing Course includes showing the proper methods of using stripping tools for URD including adjustment. Also, it shows how to properly test for voltage, spike cable before cutting and how to follow the manufacturers instructions for cable terminations. Included are safe methods for making up cable to overhead terminations, splicing cable in a trench, and elbows.

Program #: UG002.01

Underground Switching & Tagging This program is company specific. Employees are given many different switching scenarios to isolate cable for emergency r epair, and required to write examples of switching orders for each s cenario using your company maps, switching procedures and tagging procedures. OSHA 1910.269 guidelines for switching and tagging will be discussed.

Program #: UG002.02

URD Tagging, Switching, and Grounding Have you ever tried to trace underground cables that have not been tagged? It is frustrating and also unsafe. This program is s ite specific, but, very important that all divisions and crews of any company must have a uniform method of tagging that is easily understood. Grounding is also an important issue before you can work on any cable. We will show you how to test for voltage, ground Trenching & Excavation (employee overview) This is the annual required training for employees who work in e xcavations such as URD installations, trenches and vaults. This is not a competent person course but a crew general procedure course.

Trenching & Excavation (Competent Person) This course is the daddy of all underground trenching courses. It will certify the employees who attend are an OSHA recognized Competent Person for the purpose of trenching and excavation. It will cover the daily testing of soil conditions, penetration tests, silt tests, ribbon tests, and many more tests. This employee must have the direct authority to stop work during an unsafe observation of soil conditions





Program #: UG001.02 Type: Technical & Safety Training


Equipment Operator Certifications These certification programs are presented by qualified instructors and i nclude certification packets developed by the Texas Engineering Extension Service (TEEX). The programs are comprised of demonstrations and practices using the utility’s equipment, which ensures that the participants are familiar with the safe operation of the type equipment found within their utility. Utilizing the TEEX certification provides a proven and reliable industry standard for Aerial Lift Operators Certification All personnel that operate aerial lifts should have a certification in their employee file regardless of experience. This consists of a 10 question written test, complete boom inspection, and a field demonstration of skills operating the equipment before a qualified instructor. The training packet is then signed by the instructor and given to the employer to place into the personnel file. Digger Derrick Operators Certification All personnel that operate digger derricks should have a certification in their employee file regardless of experience. This consists of a 10 question written test, complete boom inspection, and a field demonstration of skills operating the e quipment before a qualified instructor. The training packet is then signed by the instructor and given to the e mployer to place into the personnel file.

Program #: CT002.01 Type: Safety Training

Program #: CT002.02 Type: Safety Training

Backhoe Operators Certification All personnel that operate backhoes should have a certification in their employee file, regardless of experience. This consists of a 10 question written test, complete unit inspection and a field demonstration of skills operating the equipment befo re a qualified instructor. The training packet is then signed by the instructor, given to the employer to place into the personnel file.

Program #: CT003.01

Underground trencher Operators Certification All personnel that operate trenchers shou ld have a certification in their employee file, regardless of experience. This consists of a 10 question written test, complete unit inspection, and a field demonstration of skills operating the equipment before a qualified instructor. The training packet is then signed by the instructor, given to the employer to place into the personnel file.

Program #: CT003.02

Forklift Certification (Model Specific) All personnel that operate forklifts should have a certification in their employee file, regardless of experience. This consists of a written test, complete unit inspection and a field demonstration of skills operating the equipment before a qualified instructor. The training packet is then signed by the instructor and given to the employer to place into the

Program #: CT004.01

Forklift Safety A annual refresher course for forklift operators certification. This program has to be designed around your actual equipment. Discussion will include the safety triangle, fueling hazards, traveling with a suspended load, all terrain forklifts, oil leaks, signaling for turns and crossings, and many other subjects.

Program #: CT004.02






Section #2: Apprentice Lineman Training The Apprentice Lineman Training Program employs a comprehensive multidiscipline training model that incorporates a number of training techniques to enhance the learning process and ensure comprehension. This is a four-year Apprentice Lineman program that leads to a Certificate of Completion and industry recognition of accomplishment. Training disciplines incorporated within the program include classroom learning experiences, hands-on workshops and field training clinics, which are complemented by certified correspondence courses that are proctored by the InDev trainer. This program is annually scheduled on a bi-monthly or quarterly basis throughout the 4-year training cycle. The program uses the Merchant Job Training and Safety Courses as the foundation of the training.


Apprentice Lineman Training InDev’s Apprentice Lineman Training programs teach the essential skills and techniques needed to safely and effectively perform powerline work. This is a multi-year program that develops a foundation of knowledge of basic electricity theory and develops needed math skills through easy-to understand language which are both linked to real-world applications. These programs develop positive attitudes toward safety and instill a sense of pride and professionalism in program graduates. At the start of the each program cycle, the participants enroll in the Merchant JTS (MJTS) correspondence course. Each correspondence course includes competency testing for advancement to the next level. Program Advancement The participant is required to pass a series of written and oral examinations that demonstrate mastery of the course subject matter. A minimum score of eighty percent (80%) correct is required to advance to the next level. The participants will also be required to show mastery of the pertinent training proficiencies through hands-on “Skills Test” demonstrating that the requisite skills have been achieved. At the conclusion of the four-year of correspondence course, the trainee must pass a comprehensive examination that tests their knowledge on the entire curricula prior to graduation from the program. Records and Awards

Records will be maintained of attendance, courses completed, and grades achieved with copies provided to the participant and the host utility. Annual Certificates of Completion (signed by both InDev and the client utility) are awarded for each program level achieved. The successful completion of the full Apprentice Lineman Training Program including the correspondence work and concurrent on-the-job training program provides evidence that the trainee has achieved the knowledge and skills of an apprentice lineman.



Training Action Photos


Program Director James Willis Mr. James Willis, the President of InDev Specialists, Inc., is the program director. James works with both clients and the core training program team to ensure that each program meets the client’s needs and exceeds their expectations. Mr. Willis has over thirty years of experience in the electricity industry and years of international development experience. He also has extensive practical electric power system experience as a lineman, electrical engineer, and senior utility executive. Mr. Willis’ educational background includes: M.S.M., International Development , Hope International University, Fullerton, CA – 2002 B.S.EET, Electric Power Engineering , Georgia Southern University, Statesboro, GA – 1985 A.A., Technology/Pre-Engineering ; A.A.S., Electric Power Systems , Bainbridge College, Bainbridge, GA – 1983

Mr. Willis has a solid education and training background including experience as an adjunct professor in the State of Georgia’s university system. He has developed curriculum and implemented training programs in more than a dozen countries in diverse training situations and environments. James has effectively managed training programs, international study tours, and U.S. based sitevisits for over 10 years, and he participates as a subject-matter expert and trainer for various training programs. Mr. Willis is a cooperative development specialist and an expert in small electric system development. He is an electrification expert in energy efficiency, energy resource planning, system evaluations, environmental impact assessments, and rapid rural appraisals. James is an experienced organizational specialist, strategic planner, and operational framework developer, and is an expert in power system operations and management, . He also is well versed in livelihood advancement and economic development consultant. He has capabilities in alternative/renewable energy, IT/telecommunication implementation, and sustainable development approaches. Mr. Willis has participated in disaster response and recovery operations across the globe, and has implemented emergency response actions, transition projects and long-term rehabilitation programs. He has worked in post conflict activities including Africa, Asia, and Eastern Europe, as well as disaster response operations after earthquakes, floods, hurricanes, and typhoons in Asia, the Caribbean, Central America, and the U.S. Mr. Willis’ international experience includes assignments in Afghanistan, Bahamas, Bangladesh, Bolivia, Cambodia, China, Colombia, Costa Rica, Dominican R epublic, El Salvador, Ethiopia, Repof-Georgia, Greece, Guatemala, Haiti, Kenya, Laos, Malawi, Nepal, Philippines, Romania, Sudan, Tanzania, Thailand, Uganda, and the U.S. (a full resume for James is available upon request)


Lineman Training Program Coordinator & Lead Trainer Jimmy L. Barron, CUSA Certified Utility Safety Administrator Endorsement in Electric # 1086 Jimmy Barron is InDev’s Senior Associate for Lineman Training with responsibility for managing lineman training program development. Jimmy has more than 25 years of experience in the electric utility industry for a variety of disciplines including primary responsibility for lineman training in the U.S. Rocky Mountain region states of North Dakota, Montana, Wyoming, Nebraska, Utah and Nevada. Prior to his work in the western United States, Jimmy worked for a number of utilities and utility contractors in the southeastern United States in Georgia, Alabama, South Carolina and Florida. Notable former employers include the electric utility contractors - MASTEC, Utilities Construction, and Eastern Utilities. Power companies and associations include - Wyoming Rural Electric Association, City of Tallahassee FL, Oglethorpe Power Corporation, Grady EMC, and The Satilla REMC. Jimmy has managed safety and training projects in the following areas: •

Power generation (hydro and fossil fuel)

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Power generation construction projects (hydro pumped storage facility)

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Right of way clearing and maintenance

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Overhead distribution line construction and maintenance

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Underground distribution line construction and maintenance

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Transmission line construction and maintenance

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OSHA 30 hour and 1910.269 Seminars ( Jimmy’s full resume is available by request)


Senior Associate, Program Development & Implementation Ellen D. Hunt Ellen Hunt is actively involved with clients during both the design and implementation phase of each program. In the design phase, she works with the team to develop curricula and assists in bringing together the various materials and program pieces needed to meet the client’s requirements. She works with clients to coordinate each training event and ensures logistics are handled in a professional and timely manner. Ellen’s experience combined with her linguistic skills, helps keep communication between InDev and its clients clear and ensures seamless program implantation. Ellen’s educational background includes: Master of Arts, International Education: Evaluation Specialization George Washington University, Washington, D.C., July, 1997; Bachelor of Arts; Major: Politics; Minor: International Relations, Anthropology coursework, American University of Beirut, Lebanon, January74 - July 75 A synopsis of Ellen’s recent training assignments is listed below (a full resume is available upon request). • Created and implemented, job-specific ESL curriculum for U.S. Embassy security forces in Ka bul, Afghanistan • Managed for short-term Materials Management course & U.S. visits for Bangladesh engineers • Edited teaching curricula for NRECA Int’l Program - Engineering & Operations Training Assessed electronics technology school’s placement department’s achievements through the • Md. State’s ACET certification • Researched and designed evaluation of employer’s Guatemalan rural renewable energy pilot pro ject Researched and created employer's practical training policy for 244 foreign, sponsored student• participants, which policy was later applied to the larger employer-sponsored population of 3,000 foreign college students • Developed EFL teaching manual for use in Moroccan schools (they had no standard EFL text books at that time) • Produced, edited, and wrote articles for, NRECA’s International Programs Division TieLine, a quarterly RE based periodical Created study guides, surveys and questionnaires for 200 Lebanese participants in a three year, • pilot work–study program • Managed placement department for adult electronics technology school; taught Job Search course as part of curriculum Coordinator and manager for seven U.S. university-sites focusing on international students of• fices and specific academic departments in a three year, pilot education/practical training program for 100 foreign student-participants.


Senior Associate, Editing, Manuscript Development Anne C. Lancaster Anne Lancaster is InDev’s Senior Associate in charge of content, editing, and manuscript development. She works with our clients to ensure the level of product quality and excellence are achieved and maintained throughout the life of the program. Anne’s experience in program structuring, design, and layout help ensure professional results are achieved during program development. Anne is a professional writer with expertise in research and writing government studies on community and economic development. Anne educational background includes: Masters of Science, Public Relations Administration, Kogod School of Business, American University, Washington, DC 1982 Bachelor of Arts, Political Science, Hollins College, Hollins, VA Anne has more than 30 years of professional development and writing experience. A synopsis of recent assignments include - (a full resume listing of Anne’s impressive credentials is available upon request) 1998-2006 National Rural Electric Cooperative Association, Arlington, VA. Developed supervisory training modules for new managers and community and economic development professionals. Developed case studies on model community and economic development projects for www.cooperative.com. Prepared participant conference materials for naothiona conferenced on wastewater systems for small and medium –size communities. Authored a monthly online newsletter listing news, conferences, training, funding sources, and publications for cooperative subscribers. Developed and updated the NRECA’s Federal Financial Assistance at a Glance . A synthesis of Anne’s training materials design and development experience is provided below. •

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Provided quality control reviews of competency modules designated to train American Red Cross staff in the operating procedures that govern the processing of donors and blood nationwide. Designed training modules and modified others as necessary. Managed a media project to produce drug prevention audiotapes for ehthnic high-risk adolescents and parents. Designed and wrote three training manuals, conducted interviews, and produced 12 audio tapes offering lesions learned from field experience. The National Center for Prevention (NCAP), Rockville, MD. Edited curriculum on Family Strengthening Program to serve as operational guidelines for NCAP grantees. Researched and developed sequenced instructional modules for NASA staff on procurement procedures and participation on Source Evaluation Boards (used to select contractors for large contracts including the Orbital Space Laboratory, the space shuttle etc). Developed training materials for strategic management workshops held for National Security Agency managers.


Senior Associate, Learning Systems Architect Dr. David Barbee Dr. David Barbee is InDev’s Senior Associate - Learning Systems Architect and works with our clients in tailoring InDev’s training systems to their needs. David has more than 40 years of experience in designing, developing, and implementing learner-centered competency-based training systems for clients as diverse as the Kingdom of Saudi Arabia, IBM’s Office Products Division, a five year nursing program for the University of the District of Columbia, and the U. S. Departments of Labor, Education, Health & Human Services, and Defense. Dr. Barbee’s educational accomplishments include: Ph.D. in Education and Training Technology, Catholic University of America, Washington, DC. 1970 MA in Educational Administration, Colorado State College, Greeley, CO, 1964 BA in Secondary Education, Colorado State College, Greeley, CO, 1957 A training system synopsis is provided below (Dr. Barbee’s full resume is available upon request) . •

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Established a design and implementation plan for a multi-year project to redesign the Saudi Arabian government’s Vocational Training System under a U.S. Department of Labor contract. Following the initial design phase, led its implementation as director of the Project. Under this $1.5 billion Saudi funded program, over 30 schools and other facilities have been constructed, curricula for more than 20 trade areas developed, an instructor and administrator training program launched, and an on-the-job training capacity established. Security Training Program for the Defense Advanced Research Projects Agency (DARPA) of the U.S. Department of Defense. Mainstreaming Prevention, a 15 module curriculum developed for Substance Abuse and Mental Health Services Agency (SAMHSA) of the U.S. Health and Human Services Department. A design for distance learning options, and their testing, for the U.S. Agency for International Development to be deployed in USAID missions. Assisted the Environmental Protection Agency with training program strategic redesign. A learner-centered, competency-based apprenticeship program for instructors and horse trainers for the Institute for Equestrian Education, Bozeman, MT. A system for preparing learning coordinators to work with teachers in primary schools for the Government of Balochistan, Pakistan. The design for a new learning-based approach to supervisory training for the U.S. Postal Service’s Training and Development Department. A Center for Advanced Learning Systems for the U.S. Department of Labor, where he developed competency-based curricula , consulted with national training organizations throughout Latin America, and with the U.N. Industrial Development Organization and the International Labor Organization in Geneva and their training center in Turin, Italy.

08 Lineman Training Catalog - General(1)

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