CBC Css Nc II-migrated

COMPETENCY BASED LEARNING MATERIAL

COMPUTER SYSTEMS SERVICING NC II

ELECTRONICS SECTOR

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY 1 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

East Service Road, South Superhighway, Taguig City, Metro Manila

MODULES OF INSTRUCTION

2 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

BASIC COMPETENCIES (40 hours)

Unit of Competency 1. Participate in workplace communication

2. Work in a team environment

3. Practice career professionalism

4. Practice occupational health & safety

Learning Outcomes

Assessment Approach

Methodology

1.1 Obtain and convey workplace information. 1.2 Complete relevant work related documents. 1.3 Participate in workplace meeting and discussion. 2.1 Describe and identify team role and responsibility in a team. 2.2 Describe work as a team member.

Group discussion

3.1 Integrate personal objectives with organizational goals. 3.2 Set and meet work priorities. 3.3 Maintain professional growth and development. 4.1 Identify hazards and risks. 4.2 Evaluate hazard and risks 4.3 Control hazards and risks 4.4 Maintain occupational health and safety awareness

Discussion

Interaction

Discussion Interaction

Interaction

Discussion Plant tour

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Demonstration Observation Interviews/ questioning

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Observation Interview

Symposium

COMMON COMPETENCIES (80 hrs) Unit of Competency

Learning Outcomes

Methodology


Assessment Approach

1. Apply Quality Standards

1.1. Assess quality of received materials 1.2. Assess own work 1.3. Engage in quality improvement

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2. Perform Computer Operation

2.1. Plan and prepare for task to be taken undertaken 2.2. Input data into computer 2.3. Access information using computer

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Field trip Symposium Problem solving Simulation Individualize learning On the job training

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Modular Film showing Computer based training (e-learning) Project method On the job training

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2.4. Produce output/ data using computer system

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2.5. Use basic functions of a www-browser to locate information

Demonstration & questioning Observation & questioning Third party report

Demonstration & questioning Observation & questioning Third party report Assessment of output product Portfolio Computer based assessment

2.6. Maintain computer equipment and systems 3. Perform Mensuration and Calculation

3.1. Select measuring instruments 3.2. Carry out measurement and calculation 3.3. Maintain measuring instruments

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4. Prepare and Interpret Technical Drawings

5. Use Hand Tools

4.1. Identify different kinds of technical drawings 4.2. Interpret technical drawing 4.3. Prepare/make changes on electrical/electronic schematic and drawings 4.4. Store technical drawings and equipment/ instruments 5.1. Plan and prepare for task to be undertaken 5.2. Prepare hand tools 5.3. Use appropriate hand tools and equipment 5.4. Maintain hand tools

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Self- paced/ modular  Demonstration  Small group discussion Distance learning Lecture/ demonstration Dualized training Distance learning

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Lecture / Demonstration Distance learning Film Showing

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Written/Oral examination Practical demonstration Written /oral examinations Direct observation Project method interview Written/Oral examination Practical demonstration Observation & questioning

6. Terminate and Connect Electrical wiring and Electronic Circuit

7. Test electronic components

6.1 Plan and prepare for termination/connection of electrical wiring/electronic circuits 6.2 Terminate/connect electrical wiring/electronic circuits 6.3 Test termination/ connection of electrical wiring /electronics circuits

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7.1 Determine criteria for testing electronics components 7.2 Plan an approach for component testing 7.3 Test components 7.4 Evaluate the testing process

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Film Viewing  Individualized  Learning Direct Student Laboratory Experience On-the-Job Training Project Method

Demonstration and Questioning Assessment of Output Product

Film Viewing  Individualized  Learning Direct Student Laboratory Experience On-the-Job Training Project Method

Demonstration and Questioning Assessment of Output Product

CORE COMPETENCIES (160 hours)

Unit of Competency

1.

2.

Install and configure computer systems

Set-up computer networks

Learning Outcome

Assessment Approach

Methodology

1.1. Assemble computer hardware 1.2. Install operating system and drivers for peripherals/ devices. 1.3. Install the computer application software 1.4. Conduct testing and documentation

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Lecture

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Discussion

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Demonstration



Viewing multimedia

2.1. Install network cables 2.2. Set network configuration 2.3. Set router/Wi-Fi/ wireless access point/repeater configuration 2.4. Inspect and test the configured computer networks

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Lecture



Discussion



Demonstration



Viewing multimedia


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Written examination



Practical examination

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Written examination




3.

4.

Set-up Computer Servers

Maintain and repair computer systems and networks

3.1. Set-up user access 3.2. Configure network services 3.3. Perform testing, documentation and pre-deployment practices

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Lecture

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Discussion

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Demonstration



Viewing multimedia

4.1. Plan and prepare for maintenance and repair 4.2. Maintain computer systems and networks 4.3. Diagnose faults of computer systems 4.4. Rectify/correct defects in computer systems 4.5. Inspect and test the computer systems and networks

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Lecture

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Discussion



Demonstration



Viewing multimedia


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Written examination

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Written examination

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SECTOR

ELECTRONICS SECTOR

UNIT OF COMPETENCY

PARTICIPATE IN A WORKPLACE COMMUNICATION

MODULE TITLE

PARTICIPATING IN A WORKPLACE COMMUNICATION

MODULE DESCRIPTOR This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements NOMINAL DURATION

6

QUALIFICATION LEVEL

NC II

PREREQUISITE

HOURS

RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. Obtain and convey workplace information LO 2. Participate in workplace meetings and discussions LO3. Complete relevant work related documents

LO 1. Obtain and convey workplace communication ASSESSMENT CRITERIA: 1. 2. 3. 4. 5. 6. 7.

Specific and relevant information is accessed from appropriate sources Effective questioning, active listening and speaking skills are used to gather and convey information Appropriate medium is used to transfer information and ideas Appropriate non- verbal communication is used Appropriate lines of communication with supervisors and colleagues are identified and followed Defined workplace procedures for the location and storage of information are used Personal interaction is carried out clearly and concisely

CONTENTS 1. 2. 3. 4.

Parts of speech Sentence construction Effective communication Conduct interviews

CONDITIONS: The students/ trainees must be provided with the following: 1. Writing materials (pen & paper) 2. References (books) 3. Manuals 4. Internet 7 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

5. Telephone

METHODOLOGIES: 1. Group discussions 2. Interaction ASSESSMENT METHODS 1. Observation 2. Oral interview 3. Demonstration

LO 2. Complete relevant work related documents ASSESSMENT CRITERIA: 1. 2. 3. 4. 5.

Team meetings are attended on time Own opinions are clearly expressed and those of others are listened to without interruption Meeting inputs are consistent with the meeting purpose and established protocols Workplace interactions are conducted in a courteous manner Questions about simple routine workplace procedures and maters concerning working conditions of employment are asked and responded to 6. Meetings outcomes are interpreted and implemented CONTENTS 1. 2. 3. 4.

Parts of speech Sentence construction Effective communication Conduct interviews

CONDITIONS: The students/ trainees must be provided with the following: 1. Writing materials (pen & paper) 2. References (books) 3. Manuals 4. Internet 5. Telephone METHODOLOGIES: 1. Group discussions 2. Interaction ASSESSMENT METHODS 1. Observation 2. Oral interview 3. Demonstration


LO 3.

Participate in workplace meeting and discussion

ASSESSMENT CRITERIA 1. 2. 3. 4. 5.

Range of forms relating to conditions of employment are completed accurately and legibly Workplace data is recorded on standard workplace forms and documents Basic mathematical processes are used for routine calculations Errors in recording information on forms/ documents are identified and properly acted upon Reporting requirements to supervisor are completed according to organizational guidelines

CONTENTS 1. 2. 3. 4.

Team members Sentence construction Effective communication Conduct interviews

CONDITIONS: The students/ trainees must be provided with the following: 1. Writing materials (pen & paper) 2. References (books) 3. Manuals 4. Internet 5. Telephone METHODOLOGIES: 1. Direct Observation 2. Oral interview 3. Written test ASSESSMENT METHODS 1. Direct Observation 2. Oral interview 3. Written test

UNIT OF COMPETENCY

WORK IN TEAM ENVIRONMENT

MODULE TITLE

WORKING IN TEAM ENVIRONMENT


MODULE DESCRIPTOR This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team NOMINAL DURATION

8 HOURS

QUALIFICATION LEVEL

NC II

PREREQUISITE SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. Describe team role and scope LO 2. Identify own role and responsibility within team LO3. Work as a team member

LO 1. Describe team role and scope ASSESSMENT CRITERIA 1.The role and objective of the team is identified from available sources of information 2. Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources CONTENTS 1. 2. 3. 4.

Communication Process Team structure Team roles Group planning and decision making

CONDITIONS: The students/ trainees must be provided with the following: 1. Work procedures 2. Industrial agreements 3. Manuals 4. Internet 5. Telephone METHODOLOGIES: 1. Direct Observation 2. Oral interview 3. Written test ASSESSMENT METHODS 1. Direct Observation 2. Oral interview 3. Written test 10 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

LO 2 Identify own role and responsibility within a team ASSESSMENT CRITERIA 1. Individual role and responsibilities within the team environment are identified 2. Roles and responsibility of other team members are identified and recognized 3. Reporting relationships within team and external to team are identified CONTENTS 1. 2. 3. 4.

Communication Process Team structure Team roles Group planning and decision making

CONDITIONS: The students/ trainees must be provided with the following: 1. Work procedures 2. Industrial agreements 3. Manuals 4. Internet 5. Telephone METHODOLOGIES: 1. Direct Observation 2. Oral interview 3. Written test ASSESSMENT METHODS 1. Direct Observation 2. Oral interview 3. Written test LO 3. Work as a team member ASSESSMENT CRITERIA

1. 2. 3. 4.

Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives

Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context Observed protocols in reporting using standard operating procedures Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.

CONTENTS 1. 11

Communication Process COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2. 3. 4.

Team structure Team roles Group planning and decision making

CONDITIONS: The students/ trainees must be provided with the following: 1. Work procedures 2. Industrial agreements 3. Manuals 4. Internet 5. Telephone METHODOLOGIES: 1. Direct Observation 2. Oral interview 3. Written test ASSESSMENT METHODS 1. Direct Observation 2. Oral interview 3. Written test

UNIT OF COMPETENCY

PRACTICE CAREER PROFESSIONALISM

MODULE TITLE

PRACTICING CAREER PROFESSIONALISM

MODULE DESCRIPTOR


This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements NOMINAL DURATION

12

HOURS

QUALIFICATION LEVEL

NC II

PREREQUISITE SUMMARY OF LEARNING OUTCOMES: Upon completion of the module, the trainees/ students should be able to LO 1. Integrate personal objectives with organizational goals LO 2. Set and meet work priorities LO 3. Maintain professional growth and development LO 1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

ASSESSMENT CRITERIA: 1. Personal growth and work plans are pursued towards improving the qualifications set for the profession 2. Intra- and interpersonal relationships is are maintained in the course of managing oneself based on performance evaluation 3. Commitment to the organization and its goal is demonstrated in the performance of duties

CONTENTS: 1. Code of conduct and code of ethics 2. Personal hygiene 3. Interpersonal and intrapersonal skills 4. Communication skills 5. Fundamental rights at work 6. Company procedures and standards

CONDITIONS: Student/ trainee must be provided with the following: 1. Workplace or assessment location 2. Case studies/scenarios

METHODOLOGY:   

Video presentation Discussion Research


ASSESSMENT METHOD:   

Interview - oral Written and exams Observation

LO 2. SET AND MEET WORK PRIORITIES ASSESSMENT CRITERIA: 1. Completing demands are prioritized to achieve personal, team and organizational goals and objectives 2. Resources are utilized efficiently and effectively to manage with priorities and commitments 3. Practice long economic use and maintenance equipment and facilities are followed as per established procedures.

CONTENTS: 1. Code of conduct and code of ethics 2. Personal hygiene 3. Interpersonal and intrapersonal skills 4. Communication skills 5. Fundamental rights at work 6. Company procedures and standards CONDITIONS: Student/ trainee must be provided with the following: 1. Workplace or assessment location 2. Case studies/scenarios METHODOLOGY: 1. Video presentation 2. Discussion 3. Research ASSESSMENT METHOD: 1. Interview - oral 2. Written and exams 3. Observation

LO 3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT ASSESSMENT CRITERIA: 1. Trainings and career opportunities are identified and availed of based on job requirements 2. Recognitions are sought/ received and demonstrated as proof of career advancement 14 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

3. Obtain and renew licenses and/ or certifications relevant to job and career

CONTENTS: 1. Certifications and licenses appreciation 2. Participate in training programs 3. Awards/ rewards

CONDITIONS: Student/ trainee must be provided with the following: 1. Materials/ Supplies 2. Certificates and licenses 3. pen and paper

METHODOLOGY: 1. 2. 3. 4. 5.

Film viewing Lecture Group Discussion Research Simulated training workshops

ASSESSMENT METHOD: 1. Interview - oral 2. Written 3. Observation

UNIT OF COMPETENCY

PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES

MODULE TITLE

PRACTICING OCCUPATIONAL HEALTH AND SAFETY PROCEDURES

MODULE DESCRIPTOR This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements 15 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

NOMINAL DURATION

14

QUALIFICATION LEVEL

NC II

HOURS

PREREQUISITE SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO1.

Identity hazards and risks

LO2.

Evaluate hazards and risks

LO3.

Control hazards and risks

LO4.

Maintain occupational health and safety awareness


LO1.

IDENTIFY HAZARDS AND RISKS

ASSESSMENT CRITERIA: 1. 2. 3.

Workplace hazards and risks are identified and clearly explained. Hazards/Risks and its corresponding indicators are identified in with the company procedures. Contingency measures are recognized and established in accordance with organizational procedures.

CONTENTS: 1. 2. 3. 4.

Hazards and risks identification and control Organizational safety and health protocol Threshold limit value (TLV) OHS indicators

CONDITIONS: The students/ trainees must be provided with the following: 1. 2. 3. 4.

5.

Workplace PPE Learning Guides Hand-outs • Organizational Safety and Health Protocol • OHS Indicators • Threshold Limit Value • Hazards/Risk Identification and Control CD’s, VHS tapes, transparencies

METHODOLOGIES: 1. 2. 3.

Discussion Plant tour Symposium

ASSESSMENT METHOD: 1. 2.



LO2.

EVALUATE HAZARDS AND RISKS


Terms of maximum tolerable limits are identified based on threshold limit values (TLV) Effects of hazards are determined. OHS issues and concerns are identified in accordance with workplace requirements and relevant workplace OHS legislation.

CONTENTS: 1. 2. 3. 4. 5.

TLV table Phil OHS Standards Effects of hazards in the workplace Ergonomics EGG Regulations

CONDITIONS: The students/trainees must be provided with the following: 1.

2. 3.

Hand outs on • Phil. OHS Standards • Effects of hazards in the workplace • Ergonomics • EGG regulations TLV Table CD’s, VHS tapes, transparencies






LO3.

CONTROL HAZARDS AND RISKS

ASSESSMENT CRITERIA: 1. 2. 3. 4.

OHS procedures for controlling hazards and risk are strictly followed. Procedures in dealing with workplace accidents, fire and emergencies are followed in accordance with the organization’s OHS policies. Personal protective equipment is correctly used in accordance with organization’s OHS procedures and practices. Procedures in providing appropriate assistance in the event of workplace emergencies are identified in line with the established organizational protocol.

CONTENTS: 1.

2.

Safety Regulations  Clean Air Act  Electrical and Fire Safety Code  Waste management  Disaster Preparedness and Management Contingency Measures and Procedures

CONDITIONS: The students/trainees must be provided with the following 1.

2. 3. 4.

Hand outs on  Safety Regulations - Clean Air Act - Electrical and Fire Safety Code - Waste management - Disaster Preparedness and Management  Contingency Measures and Procedures OHS Personal Records PPE CD’s, VHS tapes, transparencies






LO4.

MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS


Procedures in emergency related drill are strictly followed in line with the established organization guidelines and procedures. OHS personal records are filled up in accordance with workplace requirements. PPE are maintained in line with organization guidelines and procedures.

CONTENTS: 1. 2.

Operational health and safety procedure, practices and regulations Emergency-related drills and training

CONDITIONS: The students/ Trainees must be provided with the following: 1. 2. 3. 4. 5.

Workplace PPE OHS personal records CD’s, VHS tapes, transparencies Health record






COMMON COMPETENCIES

UNIT OF COMPETENCY

APPLY QUALITY STANDARDS


MODULE TITLE APPLYING QUALITY STANDARDS MODULE DESCRIPTOR This unit covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements NOMINAL DURATION 6 HOURS QUALIFICATION LEVEL NC II PREREQUISITE SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. LO 2. LO 3.

Assess quality of received materials Assess own work Engage in quality improvement

LO 1. ASSESS QUALITY OF RECEIVED MATERIALS ASSESSMENT CRITERIA 1. Work instruction is obtained and work is carried out in accordance with standard operating procedures. 2. Received materials are checked against workplace standards and specifications. 3. Faulty materials related to work are identified and isolated. 4. Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures 5. Faulty materials are replaced in accordance with workplace procedures. CONTENTS: 1. Manuals 2. Job Orders 3. Instructional Videos 4. Organizations work procedures 5. Manufacturer’s instruction manuals 6. Customer requirements 7. Forms CONDITIONS: Students/trainees must be given the following: 1. Materials with no specification 2. Hardware with defects 3. Materials that do not conform with any regulatory agencies METHODOLOGIES 1. Field trip 2. Symposium 3. Problem solving 4. Simulation 5. Individualize learning 6. On the job training 22 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

ASSESSMENT METHODS 1. Demonstration and Questioning 2. Observation and questioning 3. Written test LO 2. ASSESS OWN WORK ASSESSMENT CRITERIA 1. Documentation relative to quality within the company is identified and used. 2. Completed work is checked against workplace standards relevant to the task undertaken. 3. Errors are identified and isolated. 4. Information on the quality and other indicators of production performance are recorded in accordance with workplace procedures. 5. In cases of deviations from specific quality standards, causes are documented and reported in accordance with the workplace’ s standards operating procedures. CONTENTS 1. Manuals 2. Job Orders 3. Instructional Videos 4. Organizations work procedures 5. Manufacturer’s instruction manuals 6. Customer requirements 7. Forms CONDITIONS: Students/trainees must be given the following: 1. Materials with no specification 2. Hardware with defects 3. Materials that do not conform with any regulatory agencies METHODOLOGIES 1. Field trip 2. Symposium 3. Problem solving 4. Simulation 5. Individualize learning 6. On the job training

ASSESSMENT METHODS 1. Demonstration and Questioning 2. Observation and questioning 3. Written test


LO 3. ENGAGE IN QUALITY IMPROVEMENT ASSESSMENT CRITERIA 1. Process improvement procedures are participated in relative to workplace assignment. 2. Work is carried out in accordance with process improvement procedures. 3. Performance of operation or quality of product of service to ensure customer satisfaction is monitored.

CONTENTS 1. Manuals 2. Job Orders 3. Instructional Videos 4. Organizations work procedures 5. Manufacturer’s instruction manuals 6. Customer requirements 7. Forms CONDITIONS: Students/trainees must be given the following: 1. Materials with no specification 2. Hardware with defects 3. Materials that do not conform with any regulatory agencies METHODOLOGIES 1. Field trip 2. Symposium 3. Problem solving 4. Simulation 5. Individualize learning 6. On the job training

ASSESSMENT METHODS 1. Demonstration and Questioning 2. Observation and questioning 3. Written test

UNIT OF COMPETENCY 24

PERFORM COMPUTER OPERATION COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

MODULE TITLE

PERFORMING COMPUTER OPERATION

MODULE DESCRIPTOR This unit covers the knowledge, skills, attitudes and values needed to perform computer operations which include inputting, accessing, producing and transferring data using the appropriate hardware and software NOMINAL DURATION QUALIFICATION LEVEL PREREQUISITE

12 HOURS NC II

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. LO 2. LO 3. LO 4. LO 5. LO 6.

Plan and prepare for task to be taken undertaken Input data into computer Access information using computer Produce output/ data using computer system Use basic functions of a www-browser to locate information Maintain computer equipment and systems

LO 1. PLAN AND PREPARE FOR TASK TO BE UNDERTAKEN ASSESSMENT CRITERIA 1. 2. 3. 4. 5.

Requirements of task are determined in accordance with the required output. Appropriate hardware and software are selected according to task assigned and required outcome. Task is planned to ensure that OH & S guidelines and procedures are followed. Client -specific guidelines and procedures are followed. Required data security guidelines are applied in accordance with existing procedures.

CONTENTS 1. Selected and used hardware components 2. Used basic software application 3. Produced accurate and complete data 4. Used appropriate devices and procedures to transfer files/data accurately 5. Used basic function of www – browser to locate information CONDITIONS Students/trainees must be given the following: 1. 2. 3. 4.

Hardware and peripheral devices Software OH & S guidelines Storage Media


5. Ergonomic guidelines 6. Desktop icons 7. Maintenance METHODOLOGIES 1. 2. 3. 4. 5.


ASSESSMENT METHOD 1. Demonstration and questioning 2. Observation and questioning 3. Written test LO 2. INPUT DATA INTO COMPUTER ASSESSMENT CRITERIA 1. Data are entered into the computer using appropriate program/application in accordance with company procedures 2. Accuracy of information is checked and information is saved in accordance with standard operating procedures. 3. Inputted data is stored in storage media according to requirements 4. Work is performed within ergonomic guidelines CONTENTS 1. Selected and used hardware components 2. Used basic software application 3. Produced accurate and complete data 4. Used appropriate devices and procedures to transfer files/data accurately 5. Used basic function of www – browser to locate information CONDITIONS Students/trainees must be given the following: 1. Hardware and peripheral devices 2. Software 3. OH & S guidelines 4. Storage Media 5. Ergonomic guidelines 6. Desktop icons 7. Maintenance METHODOLOGIES 26 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

1. 2. 3. 4. 5.


ASSESSMENT METHOD 1. 2. 3.

Demonstration and questioning Observation and questioning Written test

LO 3. ACCESS INFORMATION USING COMPUTER ASSESSMENT CRITERIA 1. Correct program/application is selected based on job requirements. 2. Program/application containing the information required is accessed according to company procedures. 3. Desktop icons are correctly selected, opened and closed for navigation purposes. 4. Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards. CONTENTS 1. Selected and used hardware components 2. Used basic software application 3. Produced accurate and complete data 4. Used appropriate devices and procedures to transfer files/data accurately 5. Used basic function of www – browser to locate information CONDITIONS Students/trainees must be given the following: 1. Hardware and peripheral devices 2. Software 3. OH & S guidelines 4. Storage Media 5. Ergonomic guidelines 6. Desktop icons 7. Maintenance METHODOLOGIES 1. 2. 3. 4. 5.


ASSESSMENT METHOD 27 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

1. 2. 3.


LO 4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM ASSESSMENT CRITERIA 1. Entered data are processed using appropriate software commands. 2. Data are printed out as required using computer hardware /peripheral devices in accordance with standard operating procedures. 3. Files and data are transferred between compatible systems using computer software, hardware/peripheral devices in accordance with standard operating procedures. CONTENTS 1. Selected and used hardware components 2. Used basic software application 3. Produced accurate and complete data 4. Used appropriate devices and procedures to transfer files/data accurately 5. Used basic function of www – browser to locate information CONDITIONS Students/trainees must be given the following: 1. Hardware and peripheral devices 2. Software 3. OH & S guidelines 4. Storage Media 5. Ergonomic guidelines 6. Desktop icons 7. Maintenance METHODOLOGIES 1. 2. 3. 4. 5.





LO 5. RESOURCE IMPLICATION ASSESSMENT CRITERIA 1. Computer hardware with peripherals 2. Appropriate software

CONTENTS 1. Selected and used hardware components 2. Used basic software application 3. Produced accurate and complete data 4. Used appropriate devices and procedures to transfer files/data accurately 5. Used basic function of www – browser to locate information CONDITIONS Students/trainees must be given the following: 1. Hardware and peripheral devices 2. Software 3. OH & S guidelines 4. Storage Media 5. Ergonomic guidelines 6. Desktop icons 7. Maintenance METHODOLOGIES 1. 2. 3. 4. 5.




LO 6. CONTEXT OF ASSESSMENT ASSSESSMENT CRITERIA 1. Assessment may be conducted in the workplace or in a simulated environment


CONTENTS 1. Selected and used hardware components 2. Used basic software application 3. Produced accurate and complete data 4. Used appropriate devices and procedures to transfer files/data accurately 5. Used basic function of www – browser to locate information CONDITIONS Students/trainees must be given the following: 1. Hardware and peripheral devices 2. Software 3. OH & S guidelines 4. Storage Media 5. Ergonomic guidelines 6. Desktop icons 7. Maintenance METHODOLOGIES 1. 2. 3. 4. 5.




UNIT OF COMPETENCY

PERFORM MENSURATION AND CALCULATION


MODULE TITLE PERFORMING MENSURATION AND CALCULATION MODULE DESCRIPTOR This unit covers the knowledge, skills and attitudes and values needed identify, care, handle and use measuring instruments NOMINAL DURATION 12 HOURS QUALIFICATION LEVEL NC II PREREQUISITE SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. LO 2. LO 3.

Select measuring instruments Carry out measurement and calculation Maintain measuring instruments

LO 1. SELECT MEASURING INSTRUMENTS ASSESSMENT CRITERIA 1. Object or component to be measured is identified 2. Correct specifications are obtained from relevant source 3. Measuring tools are selected in line with job requirements CONTENTS 1. Proper selection of measuring instruments according to task 2. Carrying out measurement and calculation 3. Maintaining and storing instruments CONDITIONS Students/trainees must be given the following 1. Measuring instruments 2. Calculating instruments METHODOLOGIES 1. Self-paced/modular 2. Demonstration 3. Discussion

ASSESSMENT METHOD 1. Written and oral exam 2. Demonstration with observation

LO 2. CARRY OUT MEASUREMENTS AND CALCULATION ASSESSMENT CRITERIA 31 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

1. Appropriate measuring instrument is selected to achieve required outcome 2. Accurate measurements are obtained for job 3. Calculation needed to complete work tasks are performed using the four basic process of addition (+), subtraction (-), multiplication (x), and division (/) 4. Calculation involving fractions, percentages and mixed numbers are used to complete workplace tasks. 5. Numerical computation is self-checked and corrected for accuracy 6. Instruments are read to the limit of accuracy of the tool CONTENTS 1. Proper selection of measuring instruments according to task 2. Carrying out measurement and calculation 3. Maintaining and storing instruments CONDITIONS Students/trainees must be given the following 1. Measuring instruments 2. Calculating instruments METHODOLOGIES 1. Self-paced/modular 2. Demonstration 3. Discussion ASSESSMENT METHOD 1. Written and oral exam 2. Demonstration with observation LO 3. MAINTAIN MEASURING INSTRUMENTS ASSESSMENT CRITERIA 1. Measuring instruments are not dropped to avoid damage 2. Measuring instruments are cleaned before and after using 3. Proper storage of instruments undertaken according to manufacturer’s specifications and standard operating procedures. CONTENTS 1. Proper selection of measuring instruments according to task 2. Carrying out measurement and calculation 3. Maintaining and storing instruments CONDITIONS Students/trainees must be given the following 1. Measuring instruments 2. Calculating instruments METHODOLOGIES 1. Self-paced/modular 2. Demonstration 3. Discussion ASSESSMENT METHOD 1. Written and oral exam 2. Demonstration with observation UNIT OF COMPETENCY

PREPARE AND INTERPRET TECHNICAL DRAWING


MODULE TITLE

PREPARING AND INTERPRETING TECHNICAL DRAWING

MODULE DESCRIPTOR This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams, engineering abbreviation and drawings, symbols, dimension. NOMINAL DURATION QUALIFICATION LEVEL PREREQUISITE

16 HOURS NC II

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. LO 2. LO 3. LO 4.

Identify different kinds of technical drawings Interpret technical drawing Prepare/make changes to electrical/electronic schematics and drawings Store technical drawings and equipment instruments

LO 1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS ASSESSMENT CRITERIA 1. Correct technical drawing is selected according to job requirements. 2. Technical drawings are segregated in accordance with the types and kinds of drawings CONTENTS 1. Select correct technical drawing in line with job 2. Identify correctly objects represented in the drawings 3. Identify and interpret symbols used in the drawing 4. Prepare and produce electrical/electronic drawings 5. Store diagrams/equipment CONDITIONS Students/trainees must be given the following: 1. Technical drawings 2. Dimensions 3. Symbols 4. Instruments/equipment METHODOLOGIES 1. Lecture 2. Demonstration 3. Dualized training 4. Distance learning

ASSESSMENT METHOD 1. Written exam 33 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2. Direct observation with oral questioning 3. interview LO 2. INTERPRET TECHNICAL DRAWING ASSESSMENT CRITERIA 1. Components, assemblies or objects are recognized as required. 2. Dimensions of the key features of the objects depicted in the drawing are correctly identified. 3. Symbols used in the drawing are identified and interpreted correctly. 4. Drawing is checked and validated against job requirements or equipment in accordance with standard operating procedures

CONTENTS 1. Select correct technical drawing in line with job 2. Identify correctly objects represented in the drawings 3. Identify and interpret symbols used in the drawing 4. Prepare and produce electrical/electronic drawings 5. Store diagrams/equipment CONDITIONS Students/trainees must be given the following: 1. Technical drawings 2. Dimensions 3. Symbols 4. Instruments/equipment METHODOLOGIES 1. Lecture 2. Demonstration 3. Dualized training 4. Distance learning ASSESSMENT METHOD 1. Written exam 2. Direct observation with oral questioning 3. Interview LO 3. PREPARE/MAKE CHANGES TO ELECTRICAL/ELECTRONIC SCHEMATICS AND DRAWINGS ASSESSMENT CRITERIA 1. Electrical/electronic schematic is drawn and correctly identified. 2. Correct drawing is identified, equipment are selected and used in accordance with job requirements.

CONTENTS 1. Select correct technical drawing in line with job 2. Identify correctly objects represented in the drawings 34 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

3. 4. 5.

Identify and interpret symbols used in the drawing Prepare and produce electrical/electronic drawings Store diagrams/equipment

CONDITIONS Students/trainees must be given the following: 1. Technical drawings 2. Dimensions 3. Symbols 4. Instruments/equipment METHODOLOGIES 1. Lecture 2. Demonstration 3. Dualized training 4. Distance learning ASSESSMENT METHOD 1. Written exam 2. Direct observation with oral questioning 3. Interview LO 4. STORE TECHNICAL DRAWINGS AND EQUIPMENT/INSTRUMENTS ASSESSMENT CRITERIA 1. Care and maintenance of drawings are undertaken according to company procedures. 2. Technical drawings are recorded and inventory is prepared in accordance with company procedures. 3. Proper storage of instruments is undertaken according to company procedures CONTENTS 1. Select correct technical drawing in line with job 2. Identify correctly objects represented in the drawings 3. Identify and interpret symbols used in the drawing 4. Prepare and produce electrical/electronic drawings 5. Store diagrams/equipment CONDITIONS Students/trainees must be given the following: 1. Technical drawings 2. Dimensions 3. Symbols 4. Instruments/equipment

METHODOLOGIES 1. Lecture 2. Demonstration 35 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

3. 4.

Dualized training Distance learning

ASSESSMENT METHOD 1. Written exam 2. Direct observation with oral questioning 3. Interview

UNIT OF COMPETENCY USE HAND TOOLS MODULE TITLE USING HAND TOOLS MODULE DESCRIPTOR This unit covers the knowledge, skills and attitudes on the safe use, handling and maintenance of tools 36 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

NOMINAL DURATION QUALIFICATION LEVEL PREREQUISITE

16 HOURS NC II

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. LO 2. LO 3. LO 4.

Plan and prepare for tasks to be undertaken Prepare hand tools Use appropriate hand tools and test equipment Maintain hand tools

LO 1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN ASSESSMENT CRITERIA 1. Tasks to be undertaken are properly identified 2. Appropriate hand tools are identified and selected according to the task requirements CONTENTS 1. 2. 3. 4. 5.

Demonstrate safe working practices Communicate information about process, events or tasks being undertaken Plan tasks in all situation and review task requirements as appropriate Perform all task to specification Maintain and store tools in appropriate location

CONDITIONS The students/trainees must be provided with the following: 1. Hand tools 1.1. Screw drivers 1.2. Pliers 1.3. Punches 1.4. Wrenches 1.5. Files 2. Personal protective equipment 2.1 gloves 2.2 protective eyewear 2.3 apron/overall 3. maintenance tools 3.1 cleaning agents 3.2 lubricating agents 3.3 tightening 3.4 simple tool repair 3.5 hand sharpening 3.6 adjusting tools METHODLOGY 37 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

1. Lecture and demonstration 2. Distance learning 3. Film showing ASSESSMENT METHOD 1. Written and oral test 2. Practical demonstration 3. Observation and questioning LO 2. PREPARE HAND TOOLS ASSESSMENT CRITERIA 1. Appropriate hand tools are checked for proper operation and safety 2. Unsafe or faulty tools are identified and marked for repair according to standard company procedure CONTENTS 1. 2. 3. 4. 5.


CONDITIONS The students/trainees must be provided with the following: 1. Hand tools 1.1. Screw drivers 1.2. Pliers 1.3. Punches 1.4. Wrenches 1.5. Files 2. Personal protective equipment 3.7 gloves 3.8 protective eyewear 3.9 apron/overall 4. maintenance tools 4.1 cleaning agents 4.2 lubricating agents 4.3 tightening 4.4 simple tool repair 4.5 hand sharpening 4.6 adjusting tools METHODLOGY 1. Lecture and demonstration 2. Distance learning 3. Film showing ASSESSMENT METHOD 1. Written and oral test 38 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2. Practical demonstration 3. Observation and questioning LO 3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPEMENT ASSESSMENT CRITERIA 1. Tools are used according to tasks undertaken 2. All safety procedures in using tools are observed at all times and appropriate personal protective equipment (PPE) are used 3. Malfunctions, unplanned or unusual events are reported to the supervisor CONTENTS 1. 2. 3. 4. 5.


CONDITIONS The students/trainees must be provided with the following: 1. Hand tools 1.1. Screw drivers 1.2. Pliers 1.3. Punches 1.4. Wrenches 1.5. Files 2. Personal protective equipment 3.7 gloves 3.8 protective eyewear 3.9 apron/overall 4. maintenance tools 4.1 cleaning agents 4.2 lubricating agents 4.3 tightening 4.4 simple tool repair 4.5 hand sharpening 4.6 adjusting tools METHODLOGY 1. 2. 3.

Lecture and demonstration Distance learning Film showing

ASSESSMENT METHOD 1. Written and oral test 2. Practical demonstration 3. Observation and questioning 39 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

LO 4. MAINTAIN HAND TOOLS ASSESSMENT CRITERIA 1. Tools are not dropped to avoid damage 2. Routine maintenance of tools undertaken according to standard operational procedures, principles and techniques 3. Tools are stored safely in appropriate locations in accordance with manufacturer’s specifications or standard operating procedures CONTENTS 1. 2. 3. 4. 5.


CONDITIONS The students/trainees must be provided with the following: 1. Hand tools 1.1. Screw drivers 1.2. Pliers 1.3. Punches 1.4. Wrenches 1.5. Files 2. Personal protective equipment 3.7 gloves 3.8 protective eyewear 3.9 apron/overall 4. Maintenance tools 4.1 cleaning agents 4.2 lubricating agents 4.3 tightening 4.4 simple tool repair 4.5 hand sharpening 4.6 adjusting tools METHODLOGY 1. 2. 3.

Lecture and demonstration Distance learning Film showing

ASSESSMENT METHOD 1. Written and oral test 2. Practical demonstration 3. Observation and questioning


UNIT OF COMPETENCY MODULE TITLE

TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS CIRCUIT

TERMINATING AND CONNECTING ELECTRICAL WIRING AND ELECTRONICS CIRCUIT

MODULE DESCRIPTOR This unit covers the knowledge, skills, (and) attitudes and values needed to terminate and connect electrical wiring and electronic circuits NOMINAL DURATION QUALIFICATION LEVEL PREREQUISITE

12 HOURS NC II

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. LO 2. LO 3.

Plan and prepare for termination/connection of electrical wiring/electronics circuit Terminate/connect electrical wiring/electronic circuits Test termination/connections of electrical wiring/electronics circuits

LO 1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL WIRING/ELECTRONICS CIRCUIT ASSESSMENT CRITERIA 1. Materials are checked according to specifications and tasks 2. Appropriate tools and equipment are selected according to tasks requirements 3. Task is planned to ensure OH & S guidelines and procedures are followed 4. Electrical wiring/electronic circuits are correctly prepared for connecting/termination in accordance with instructions and work site procedures CONTENTS 1. Undertake work safely and according to workplace and standard procedures 2. Use appropriate termination/connection methods 3. Followed correct sequence in terminations/connection process 4. Conduct testing term of terminated connected electrical wiring/electronic circuits using appropriate procedures and standards CONDITIONS Students/trainees must be given the following: 1. Materials a. Soldering lead b. Cables c. Wires 41 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2. Tools and equipment a. Pliers b. Cutters c. Screw drivers d. Soldering gun e. Multi – tester 3. Personal and protective equipment a. Goggles b. Gloves c. Apron/overall 4. Other equipment a. Brackets b. Clamps METHODOLOGIES 1. Film viewing 2. Individualized learning 3. Direct student laboratory experience 4. On the job training 5. Project method ASSESSMENT METHODS 1. Demonstration and questioning 2. Output based assessment LO 2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONIC CIRCUITS ASSESSMENT CRITERIA 1. Safety procedures in using tools are observed at all times and appropriate personal protective equipment are used 2. All work undertaken safely in accordance with the workplace and standard procedures 3. Appropriate range of methods in termination/connection are used according to specifications, manufacturer’s requirements and safety 4. Correct sequence of operation is followed 5. Accessories used are adjusted, if necessary 6. Confirm termination/connection undertaken successfully in accordance with job specification CONTENTS 1. Undertake work safely and according to workplace and standard procedures 2. Use appropriate termination/connection methods 3. Followed correct sequence in terminations/connection process 4. Conduct testing term of terminated connected electrical wiring/electronic circuits using appropriate procedures and standards CONDITIONS Students/trainees must be given the following: 42 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

Materials Soldering lead Cables Wires Tools and equipment Pliers Cutters Screw drivers Soldering gun Multi – tester Personal and protective equipment Goggles Gloves Apron/overall Other equipment Brackets Clamps METHODOLOGIES 1. Film viewing 2. Individualized learning 3. Direct student laboratory experience 4. On the job training 5. Project method ASSESSMENT METHODS 1. Demonstration and questioning 2. Output based assessment LO 3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ELECTRONICS CIRCUITS ASSESSMENT CRITERIA 1. Testing of all completed termination/ connections of electric wiring/electronic circuits is conducted for compliance with specifications and regulations using appropriate procedures and equipment 2. Wiring and circuits are checked using specified testing procedures 3. Unplanned events or conditions are responded to in accordance with established procedures CONTENTS 1. Undertake work safely and according to workplace and standard procedures 2. Use appropriate termination/connection methods 3. Followed correct sequence in terminations/connection process 4. Conduct testing term of terminated connected electrical wiring/electronic circuits using appropriate procedures and standards CONDITIONS Students/trainees must be given the following: Materials Soldering lead Cables Wires Tools and equipment Pliers 43 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

Cutters Screw drivers Soldering gun Multi – tester Personal and protective equipment Goggles Gloves Apron/overall Other equipment Brackets Clamps METHODOLOGIES 1. Film viewing 2. Individualized learning 3. Direct student laboratory experience 4. On the job training 5. Project method ASSESSMENT METHODS 1. Demonstration and questioning 2. Observation


UNIT OF COMPETENCY

TEST ELECTRONIC COMPONETS

MODULE TITLE

TESTING ELECTRONIC COMPONETS

MODULE DESCRIPTOR This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams, engineering abbreviation and drawings, symbols, dimension. NOMINAL DURATION QUALIFICATION LEVEL PREREQUISITE

6 HOURS NC II

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. Determine criteria for testing electronics components LO 2. Plan an approach for component testing LO 3. Test components LO 4. Evaluate the testing process LO 1. DETERMINE CRITERIA FOR TESTING ELECTRONIC COMPONENTS ASSESSMENT CRITERIA 1. Work instructions are obtained and clarified based on job order or client requirements 2. Responsible person is consulted for effective and proper work coordination 3. Data sheets/Application notes are obtained and interpreted based on manufacturer’s specifications 4. Testing criteria are defined to ensure that components meet technical and quality requirements 5. Document and communicate testing criteria to relevant personnel CONTENTS 1. Determine criteria for testing electronic components 2. Plan an approach for component testing 3. Test components 4. Evaluate the testing process CONDITIONS The students/trainees must be give the following tools, materials and equipment 1. Set of pliers 2. Set of screw drivers 3. Set of wrenches 4. Hand drills 5. Hack saw 6. Set of files 7. Tin snip 8. Hammer METHODOLOGIES 1. Film viewing 2. Individualized learning 3. Direct student laboratory experience 4. On the job training 5. Project method 45 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

ASSESSMENT METHOD 1. Observation 2. Demonstration with oral questioning 3. Written test


CORE COMPETENCIES

SECTOR

ELECTRONICS SECTOR


UNIT OF COMPETENCY

INSTALL AND CONFIGURE COMPUTER SYSTEMS

MODULE TITLE

INSTALLING AND CONFIGURING COMPUTER SYSTEMS

MODULE DESCRIPTOR This unit covers the outcomes required in installing and configuring desktop and workstation computers systems. It consists of competencies to assemble computer hardware, install operating system and drivers for peripherals/devices, and install application software as well as to conduct testing and documentation NOMINAL DURATION

65

QUALIFICATION LEVEL

NC II

HOURS

PREREQUISITE SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. Assemble computer hardware LO 2. Prepare installer LO 3. Install operating system and drivers for peripherals/devices LO 4. Install application software LO 5. Conduct testing and documentation LO 1. ASSEMBLE COMPUTER HARDWARE ASSESSMENT CRITERIA 1. Unit assembly is planned and prepared to ensure OH&S policies and procedures are followed in accordance with systems requirements 2. Materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against systems requirements 3. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with established procedures and checked for correct operation and safety 4. Computer hardware is assembled in accordance with established procedures and systems requirements 5. Basic-input-output-system (BIOS) configuration is performed in accordance with hardware requirements. CONTENTS 1. Assemble computer hardware 2. Install operating system and drivers for peripheral devices 3. Installed application software 4. Conduct testing and documentation CONDITIONS Student/trainees must be provided with the following: EQUIPMENT Mother board Hard disk Video card Sound card Optical disk drives 48

TOOLS Crimping tools LAN tester Antistatic wrist wrap Sharp pointed tweezers RS 232 pin insertion/extraction tool COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

MATERIALS

Memory modules Power supply Cables and cords Printer Scanner Interface cards

Mirror IC insertions/extraction tool Flash light Allen wrench Desoldering iron Soldering iron Screw drivers Pliers Wire stripper with bolt cutter Digital multi meter Protective eyewear

METHODOLOGIES 1. Lecture 2. Discussion 3. Demonstration 4. Viewing Multi media ASSESSMENT METHODS 1. Written examination 2. Practical examination LO 2. PREPARE INSTALLER ASSESSMENT CRITERIA 1. Portable bootable devices are created in accordance with software manufacturer instruction 2. Customized installers are prepared in accordance with software utilization guide and end user agreement 3. Installation of portable applications are carried out in accordance with software user guide and software license CONTENTS 5. Assemble computer hardware 6. Install operating system and drivers for peripheral devices 7. Installed application software 8. Conduct testing and documentation CONDITIONS Student/trainees must be provided with the following: EQUIPMENT Personal Computer Laptop Network server

TOOLS Flash Disk CD DVD

MATERIALS OS - Windows Windows 2007 Windows 2008 R2 Driver Installer

METHODOLOGIES 5. Lecture 6. Discussion 7. Demonstration 8. Viewing Multi media 49 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

ASSESSMENT METHODS 3. Written examination 4. Practical examination LO 3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES ASSESSMENT CRITERIA 1. Operating system (OS) is installed in accordance with established installation procedures and to comply with end-user requirements 2. Peripherals/devices drivers are installed and configured in accordance with manufacturer’s instructions and/or OS installation procedures. 3. OS and drivers updates/patches are accessed and installed in accordance with manufacturer’s recommendations and requirements 4. On-going checks of the quality of the work are undertaken in accordance with established procedures CONTENTS 1. Assemble computer hardware 2. Install operating system and drivers for peripheral devices 3. Installed application software 4. Conduct testing and documentation CONDITIONS Student/trainees must be provided with the following: EQUIPMENT Personal Computer Laptop Network server



METHODOLOGIES 1. Lecture 2. Discussion 3. Demonstration 4. Viewing Multi media ASSESSMENT METHODS 1. Written examination 2. Practical examination

LO 4. INSTALL APPLICATION SOFTWARE ASSESSMENT CRITERIA 1. Application software are installed based on software installation guides, end-user requirements and software license agreement 50 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2. Variation to application software installation is carried out in accordance to customer/client requirements 3. Software updates are accessed and installed in accordance with manufacturer’s recommendations and requirements CONTENTS 5. Assemble computer hardware 6. Install operating system and drivers for peripheral devices 7. Installed application software 8. Conduct testing and documentation CONDITIONS Student/trainees must be provided with the following: EQUIPMENT Personal Computer Laptop Network server




LO 5. CONDUCT TESTING AND DOCUMENTATION ASSESSMENT CRITERIA 1. Devices / systems and/or installation is tested to determine whether it conforms to requirements 2. Stress test is conducted to ensure reliability of equipment in accordance with manufacturer’s instructions and system requirements 3. 5S and 3Rs are followed according to environmental policies 4. Documentation in relation to the test is forwarded to appropriate personnel and/or authority in accordance with requirements CONTENTS 1. Assemble computer hardware 2. Install operating system and drivers for peripheral devices 3. Installed application software 4. Conduct testing and documentation CONDITIONS Student/trainees must be provided with the following: 51 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

EQUIPMENT Personal Computer Laptop Network server




SECTOR

ELECTRONICS SECTOR

UNIT OF COMPETENCY

SET-UP COMPUTER NETWORKS

MODULE TITLE

SETTING-UP COMPUTER NETWORKS

MODULE DESCRIPTOR This unit covers the outcomes required in setting-up computers networks for LANs and small-office home-office (SOHO) systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless access point/repeater configuration as well as to inspect and test the configured computer networks 52 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

NOMINAL DURATION

50

QUALIFICATION LEVEL

NC II

PREREQUISITE

HOURS

INSTALLED AND CONFIGURED COMPUTER SYSTEMS

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. Install network cables LO 2. Set network configuration LO 3. Set router/WiFi/ wireless access point/repeater configuration LO 4. Inspect and test the configured computer networks LO 1. INSTALL NETWORK CABLES ASSESSMENT CRITERIA 1. Cable routes are determined and planned in accordance with network design and actual installation site. 2. Network materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against systems requirements 3. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with established procedures and checked for correct operation and safety 4. Appropriate personal protective equipment is used and OHS policies and procedures are followed 5. Copper cable splicing is performed based on Electronic Industries Alliance/Telecommunications Industry Association (EIA/TIA) standards 6. Network cables and cable raceway are installed in accordance with established procedures and installation requirements 7. Installation work is performed and is checked to ensure no unnecessary damage has occurred and complies with requirements 8. OHS standards and 5S principles are followed according to enterprise requirements 9. Excess components and materials are disposed of based on WEEE directives and 3Rs waste management program CONTENTS 1. Install network cables 2. Set network configuration 3. Set router/Wi-Fi/ wireless access point/ repeater configuration 4. Inspect and test the configured computer networks

CONDITIONS The students/trainees must be provided with the following 1. Network Materials a. Cables (fiber optics) b. Terminals c. Cable raceway/duct d. Clamps e. Fasteners f. Insulators 53 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2.

3.

4.

5.

6.

g. Terminal box Tools, equipment and testing devices a. Protective eyewear b. Digital Multi Meter c. Wire stripper with bolt cutter d. Pliers (assorted) e. Screw drivers (assorted) f. LAN tester g. Crimping tools Personal Protective Equipment a. Gloves b. Goggles c. Working clothes Network cables a. Copper cable b. Fiber optic cable (terminated) Cable raceway a. Slotted PVC b. Metallic raceway c. Flexible conduit Client device a. Laptop b. Desktop c. Network storage d. Network printer

METHODOLOGIES 1. Lecture 2. Discussion 3. Demonstration 4. Viewing Multimedia ASSESSMENT METHOD 1. Practical demonstration with oral questioning 2. Interview 3. Written test LO 2. SET NETWORK CONFIGURATION ASSESSMENT CRITERIA 1. Network connectivity of each terminal is checked in accordance with network design 2. Any fault or problem in the network system is diagnosed and remedied in line with the standard operating procedures 3. Network interface card (NIC) settings are configured in accordance with network design 4. Communication checking between terminals are carried out in accordance with OS network configuration guides 5. Unplanned events or conditions are responded to in accordance with established procedures CONTENTS 54 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

1. 2. 3. 4.

Install network cables Set network configuration Set router/Wi-Fi/ wireless access point/ repeater configuration Inspect and test the configured computer networks

CONDITIONS The students/trainees must be provided with the following 1. Network Materials a. Cables (fiber optics) b. Terminals c. Cable raceway/duct d. Clamps e. Fasteners f. Insulators g. Terminal box 2. Tools, equipment and testing devices a. Protective eyewear b. Digital Multi Meter c. Wire stripper with bolt cutter d. Pliers (assorted) e. Screw drivers (assorted) f. LAN tester g. Crimping tools 3. Personal Protective Equipment a. Gloves b. Goggles c. Working clothes 4. Network cables a. Copper cable b. Fiber optic cable (terminated) 5. Cable raceway a. Slotted PVC b. Metallic raceway c. Flexible conduit 6. Client device a. Laptop b. Desktop c. Network storage d. Network printer METHODOLOGIES 1. Lecture 2. Discussion 3. Demonstration 4. Viewing Multimedia ASSESSMENT METHOD 1. Practical demonstration with oral questioning 55 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2. 3.

Interview Written test

LO 3. SET ROUTER/WI-FI/WIRELESS ACCESS POINT/REPEATER CONFIGURATION ASSESSMENT CRITERIA 1. Client Device systems settings are configured in accordance with manufacturers’ instructions and end-user preferences 2. Local area network (LAN) port is configured in accordance with manufacturers’ instructions and network design 3. Wide area network (WAN) port is configured in accordance with manufacturers’ instructions and network design 4. Wireless settings are configured in accordance manufacturers’ instructions, network design and end-user preferences 5. Security/Firewall/Advance settings are configured in accordance with manufacturers’ instructions and end-user preferences CONTENTS 1. Install network cables 2. Set network configuration 3. Set router/Wi-Fi/ wireless access point/ repeater configuration 4. Inspect and test the configured computer networks CONDITIONS The students/trainees must be provided with the following 1. Network Materials a. Cables (fiber optics) b. Terminals c. Cable raceway/duct d. Clamps e. Fasteners f. Insulators g. Terminal box 2. Tools, equipment and testing devices a. Protective eyewear b. Digital Multi Meter c. Wire stripper with bolt cutter d. Pliers (assorted) e. Screw drivers (assorted) f. LAN tester g. Crimping tools 3. Personal Protective Equipment a. Gloves b. Goggles c. Working clothes 4. Network cables a. Copper cable b. Fiber optic cable (terminated) 5. Cable raceway a. Slotted PVC b. Metallic raceway c. Flexible conduit 56 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

6. a. b. c. d.

Client device Laptop Desktop Network storage Network printer

METHODOLOGIES 1. Lecture 2. Discussion 3. Demonstration 4. Viewing Multimedia ASSESSMENT METHOD 1. Practical demonstration with oral questioning 2. Interview 3. Written test LO 4 INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS ASSESSMENT CRITERIA 1. Final inspections are undertaken to ensure that the configuration done on the computer networks conforms with the manufacturer’s instruction/manual 2. Computer networks are checked to ensure safe operation 3. Reports are prepared/completed according to company requirements CONTENTS 1. Install network cables 2. Set network configuration 3. Set router/Wi-Fi/ wireless access point/ repeater configuration 4. Inspect and test the configured computer networks CONDITIONS The students/trainees must be provided with the following 1. Network Materials a. Cables (fiber optics) b. Terminals c. Cable raceway/duct d. Clamps e. Fasteners f. Insulators g. Terminal box 2. Tools, equipment and testing devices a. Protective eyewear b. Digital Multi Meter c. Wire stripper with bolt cutter d. Pliers (assorted) e. Screw drivers (assorted) 57 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

f. g. 3. a. b. c. 4. a. b. 5. a. b. c. 6. a. b. c. d.

LAN tester Crimping tools Personal Protective Equipment Gloves Goggles Working clothes Network cables Copper cable Fiber optic cable (terminated) Cable raceway Slotted PVC Metallic raceway Flexible conduit Client device Laptop Desktop Network storage Network printer

METHODOLOGIES 1. Lecture 2. Discussion 3. Demonstration 4. Viewing Multimedia ASSESSMENT METHOD 1. Practical demonstration with oral questioning 2. Interview 3. Written test

SECTOR

ELECTRONICS SECTOR

UNIT OF COMPETENCY

SET-UP COMPUTER SERVERS

MODULE TITLE

SETTING-UP COMPUTER SERVERS

MODULE DESCRIPTOR This unit covers the outcomes required in setting-up computers networks for LANs and small-office home-office (SOHO) systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless access point/repeater configuration as well as to inspect and test the configured computer networks NOMINAL DURATION

15

QUALIFICATION LEVEL

NC II

PREREQUISITE

HOURS


SUMMARY OF LEARNING OUTCOMES: 58 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

Upon completion of this module, the trainee/student must be able to: LO 1. Set – up user access LO 2. Configure network services LO 3. Perform testing, documentations and pre deployment procedures LO 1. SET – UP USER ACCESS ASSESSMENT CRITERIA 1. User folder is created in accordance with network operating system (NOS) features 2. User access level is configured based on NOS features and established network access policies/end-user requirements 3. Security check is performed in accordance with established network access policies/end-user requirements CONTENTS 1. Set – up user access 2. Configure network services 3. Performed testing, documentation and pre deployment procedures CONDITION The students/trainees must be provided with the following 1. Remote access 2. Domain controller 3. Web services 4. Database services 5. Proxy server 6. File, printer and other resource sharing METHODOLOGIES 1. Practical Demonstration w/ oral questioning 2. Interview 3. Porfolio ASSESSMENT METHODS 1. Demonstration and Oral Questioning 2. Practical and written exam 3. Written report LO 2. CONFIGURE NETWORK SERVICES ASSESSMENT CRITERIA 1. Normal functions of server are checked in accordance with manufacturer’s instructions 2. Required modules /add-ons are installed/updated based on NOS installation procedures 3. Network services to be configured are confirmed based on user/system requirements 4. Operation of network services are checked based on user/system requirements 5. Unplanned events or conditions are responded to in accordance with established procedures CONTENTS 1. Set – up user access 2. Configure network services 3. Performed testing, documentation and pre deployment procedures 59 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

CONDITION The students/trainees must be provided with the following 1. Remote access 2. Domain controller 3. Web services 4. Database services 5. Proxy server 6. File, printer and other resource sharing METHODOLOGIES 1. Practical Demonstration w/ oral questioning 2. Interview 3. Porfolio ASSESSMENT METHODS 1. Demonstration and Oral Questioning 2. Practical and written exam 3. Written report LO 3. PERFORM TESTING, DOCUMENTATION AND PRE – DEPLOYMENT PROCEDURES ASSESSMENT CRITERIA 1. Pre-deployment procedures is undertaken based on enterprise policies and procedures 2. Operation and security check are undertaken based on end-user requirements 3. Reports are prepared/completed according to enterprise policies and procedures.

CONTENTS 1. Set – up user access 2. Configure network services 3. Performed testing, documentation and pre deployment procedures CONDITION The students/trainees must be provided with the following 1. Remote access 2. Domain controller 3. Web services 4. Database services 5. Proxy server 6. File, printer and other resource sharing METHODOLOGIES 1. Practical Demonstration w/ oral questioning 2. Interview 3. Porfolio ASSESSMENT METHODS 1. Demonstration and Oral Questioning 60 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2. 3.

Practical and written exam Written report

SECTOR

ELECTRONICS SECTOR

UNIT OF COMPETENCY

MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

MODULE TITLE

MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS

MODULE DESCRIPTOR This unit covers the knowledge, skills and attitudes needed to maintain and service computer systems and networks. NOMINAL DURATION

30

QUALIFICATION LEVEL

NC II

PREREQUISITE

HOURS


SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1. Plan and prepare for maintenance and repair LO 2. Maintain computer systems and networks 61 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

LO 3. Diagnose faults of computer systems and networks LO 4. Rectify/correct defects in computer system and network LO 5. Inspect and test the computer systems and networks LO 1. PLAN AND PREPARE FOR MAINTENANCE ASSESSMENT CRITERIA 1. Maintenance and/or Diagnosis of faults is planned and prepared in line with job requirements 2. Tools, equipment and testing devices needed for the maintenance are obtained and checked for correct operation and safety 3. Materials necessary to complete the work are obtained in accordance with established procedures and checked against job requirements. 4. OHS policies and procedures are followed in line with job requirements. 5. Computer systems and networks for maintenance are checked against job/service order or instructions and specifications. CONTENTS 1. Plan and prepare for maintenance and repair 2. Maintain computer system and network 3. Diagnosed faults and computer systems 4. Rectify/correct defects in computer systems and networks 5. Inspect and test the computer systems and networks CONDITIONS The students must be provided with the following: 1. Pliers 2. Screw drivers 3. Special tools 4. Soldering iron/gun 5. Wrenches 6. Utility knife/stripper 7. Hot air soldering station 8. LAN tester 9. Crimping tools 10. Maintenance bench 11. Power supply equipment 12. Multi meter 13. Calibrators 14. Signal generator 15. Oscilloscope 16. Appropriate software 17. Disk 18. Connectors 19. Adaptors 20. Wires and cables 21. Appropriate software 22. Computer storage media 23. Desktop computer 24. Googles/glasses 25. Mask 62 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

26. Gloves 27. Anti-static wrist wrap 28. Cables and connectors METHODOLOGIES 1. Observation 2. Interview 3. Oral questioning 4. Portfolio

ASSESSMENT METHODS 1. Observation 2. Interview 3. Demonstration with oral questioning

LO 2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS ASSESSMENT CRITERIA 1. Appropriate personal protective equipment is used in line with standard procedures 2. Normal function of computer systems and networks are checked in accordance with manufacturer’s instructions 3. Scheduled/periodic maintenance is performed in accordance with manufacturer’s requirements 4. Where necessary, needed repairs/replacements are made in accordance with established procedures. 5. Unplanned events or conditions are responded to in accordance with established procedures CONTENTS 1. Plan and prepare for maintenance and repair 2. Maintain computer system and network 3. Diagnosed faults and computer systems 4. Rectify/correct defects in computer systems and networks 5. Inspect and test the computer systems and networks CONDITIONS The students must be provided with the following: 1. Pliers 2. Screw drivers 3. Special tools 4. Soldering iron/gun 5. Wrenches 6. Utility knife/stripper 7. Hot air soldering station 8. LAN tester 9. Crimping tools 10. Maintenance bench 11. Power supply equipment 12. Multi meter 63 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28.

Calibrators Signal generator Oscilloscope Appropriate software Disk Connectors Adaptors Wires and cables Appropriate software Computer storage media Desktop computer Googles/glasses Mask Gloves Anti-static wrist wrap Cables and connectors

METHODOLOGIES 1. Observation 2. Interview 3. Oral questioning 4. Portfolio

ASSESSMENT METHODS 1. Observation 2. Interview 3. Demonstration with oral questioning LO 3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS ASSESSMENT CRITERIA 1. Appropriate personal protective equipment is used in line with standard procedures 2. Faults or problems in the computer systems and networks are diagnosed according to requirements and in line with the standard procedures 3. Contingency measures are managed and implemented in accordance with established procedures 4. Unplanned events or conditions are responded to in accordance with established procedures CONTENTS 1. Plan and prepare for maintenance and repair 2. Maintain computer system and network 3. Diagnosed faults and computer systems 4. Rectify/correct defects in computer systems and networks 5. Inspect and test the computer systems and networks CONDITIONS The students must be provided with the following: 1. LAN tester 64 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.

Power supply equipment Multi meter Calibrators Signal generator Oscilloscope Appropriate software Disk Connectors Adaptors Wires and cables 22. Computer storage media 23. Desktop computer 24. Googles/glasses Cables and connectors


ASSESSMENT METHODS 1. Observation 2. Interview 3. Demonstration with oral questioning LO 4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEM AND NETWORK ASSESSMENT CRITERIA 1. Appropriate personal protective equipment is used in line with standard procedures 2. Defective components or parts are replaced or corrected without damage to the surrounding environment or services 3. Adjustments, if necessary are made in accordance with established procedures 4. Unplanned events or conditions are responded to in accordance with established procedures. CONTENTS 1. Plan and prepare for maintenance and repair 2. Maintain computer system and network 3. Diagnosed faults and computer systems 4. Rectify/correct defects in computer systems and networks 5. Inspect and test the computer systems and networks CONDITIONS The students must be provided with the following: 1. LAN tester 2. Power supply equipment 3. Multi meter 4. Calibrators 65 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.

Signal generator Oscilloscope Appropriate software Disk Connectors Adaptors Wires and cables 22. Computer storage media 23. Desktop computer 24. Googles/glasses Cables and connectors


ASSESSMENT METHODS 1. Observation 2. Interview 3. Demonstration with oral questioning

LO 5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS ASSESSMENT CRITERIA 1. Final inspections are undertaken to ensure that the testing conducted on the device conforms with the manufacturer’s instruction/manual 2. Computer systems and networks are checked/tested to ensure safe operation. 3. OHS standards and 5S principles are followed according to enterprise policies 4. Work site is cleaned and cleared of all debris and left in safe condition in accordance with company procedures 5. Excess components and materials are disposed of based on WEEE directives and 3Rs waste management program 6. Report is prepared and completed according to company requirements CONTENTS 1. Plan and prepare for maintenance and repair 2. Maintain computer system and network 3. Diagnosed faults and computer systems 4. Rectify/correct defects in computer systems and networks 5. Inspect and test the computer systems and networks CONDITIONS The students must be provided with the following: 1. LAN tester 2. Power supply equipment 66 COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.

Multi meter Calibrators Signal generator Oscilloscope Appropriate software Disk Connectors Adaptors Wires and cables Computer storage media Desktop computer Googles/glasses Cables and connectors

METHODOLOGIES 1. Observation 2. Interview 3. Oral questioning 4. Portfolio ASSESSMENT METHODS 1. Observation 2. Interview 3. Demonstration with oral questioning


CBC Css Nc II-migrated

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