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Introduction
This manual helps you to configure your ZXDSL 831C (ZTE) Modem which have blue black color and old ethio telecom logo.
This manual is also helps you to identify weather your modem is losing it’s configuration or not.
Using seven simple configuration steps you can configure and connect to the internet when ever your modem losses configuration.
The manual is prepared for the use of both Enterprise and residential, Internet and data ADSL customers.
Enterprise ADSL’s services have service numbers mostly start with 999 or 98.
Residential ADSL’s service didn’t have service numbers, instead customer’s user ID
used as service number.
For further information you can call to our free call center 994.
Important notice
Please notice that to reconfigure your modem first you should implement the five configuration steps and capture WAN IP and other related numbers when your service is working properly.
Steps to identify configuration status
In your modem if Power and DSL light indicators didn’t have steady green light your problem is not related to configuration problem and you should call to 994 and register you fault.
If power and DSL have steady green light and if internet doesn’t have blinking light you can implement the next two simple steps and identify weather your modem is losing it’s configuration or not.
Description of light indicator 1-Power indicator 2-DSL 3-Internet 4-LAN 1-4
1
2
3
4
Step 1. Accessing modem from internet browser.
1. Write default ZTE ZXDSL IP (http://192.168.1.1/)
2. Write “admin” on both fields.(For enterprise) 2. Write your own user name and password provided from ethio telecom during sales. (For residential).
Step 2. Check your modem configuration status
1. Click on Status
2. Check the status of your configuration ( From LAN IP up to Secondary DNS server)
If there is a number in front of LAN IP, Default gateway, primary DNS server and Secondary DNS server just like seen in the picture, your problem is not related to configuration and you should also call to 994 and register your fault. If a space provided in front of LAN IP to Secondary DNS server is empty please implement the next seven simple configuration steps and reconfigure your modem.
Steps to reconfigure ZXDSL Modem
Step 1. Accessing modem from internet browser.
1. Write default ZTE ZXDSL IP (http://192.168.1.1/)
2. Write “admin” on both fields.(For enterprise) 2. Write your own user name and password provided from ethio telecom during sales. (For residential).
Steps 2. Select quick setup.
1. Click on quick setup.
Steps 3. Configure internet connection
1. Don’t make any change, just click on next.
Steps 4. Select connection type.
1. Select PPP over Ethernet (PPPOE). (For Residential) 1. Select MAC encapsulation routing (MER). (For enterprise)
2. Click on next.
Steps 5. Configure WAN IP
1. Select Obtain an IP address automatically option. ( For Residential) 1. Select Use the following IP and Write Wan IP address.(For Enterprise) 2. Write default gateway. Your default gateway is the first two group of WAN IP numbers plus 48.1. Example: If your WAN IP is 10.131.63.194 your default gateway will be 10.131.48.1
No need to write WAN Subnet Mask, the system will fill automatically
3. Write primary and secondary DNS server address. (For enterprise) Primary: 213.55.96.166 Secondary: 8.8.8.8
5. Click on next. 4. For internet select Enable NAT but for data do not select it. .
Tip Wan IP address and other related numbers are provided by ethio Telecom during sales or you can extract it from your modem while it is working using the above 5 steps and getting back by clicking Back sign . (For Enterprise)
Steps 6. Configure LAN setting.
1. Make sure DHCP server on LAN is enabled. (For Both)
2. Click on next.
Steps 7. Check the summary and apply
1. Check weather your WAN & LAN configuration is correct or not, if not return back and correct.
2. Click on Apply. Your modem will refresh itself and start over.