Work Schedules and Job Design

WORK SCHEDULES AND JOB DESIGN  Job Design – process of l!ing o"# $ob responsibili#ies responsibili#ies n% %"#ies n% %escribing %escribing &o' #&e! re #o be perfor(e%)

*o"r +,- .$or Di(ensions of Job Design +*re%eric/ +*re%eric/ .orgeson n% S#ep&en H"(p&re!-0 H"(p&re!-0 1) 2s/ C&rc#er C&rc#eris#ic is#ics s 4) Kno'le%ge C& C&rc#eris#ics 

3) Socil Socil C&rc#er C&rc#eris#ic is#ics s ,) Co Con#e5#"l C& C&rc#eris#ics

 2s/  2s/ C&rc#eris#ics – &o' 'or/ i#self i#self is cco(plis&e% n% #&e rnge n% n#"re n#"re of #s/s ssoci#e% 'i#&  pr#ic"lr $ob) e5) A (nger of  s#eel (ill – "sing  spre%s&ee# #o (/e #i(e6series #i(e6series nl!sis of %e(n% for rec!cle% s#eel b! (n"fc#"rers of 's&ing (c&ines)

7 A"#ono(! – &o' ("c& free%o( n% in%epen%ence inc"(ben# &s #o crr! o"# &is ssign(en#) ) 'or/ sc&e%"ling b) %ecision6(/ing c) 'or/ (e#&o%s 7 2s/ 8rie#! – %egree #o '&ic& $ob re9"ires 'or/er #o "se  'i%e rnge of #s/s 7 2s/ 2s/ Signi:cnce –e5#en# #o '&ic&  $ob in;"ences li
Kno'le%ge C&rc#eris#ics – %e(n% for /no'le%ge= s/ill= bili#! fro( $ob &ol%er) &ol%er) 7 Job co(ple5i#! – %egree #o '&ic& $ob #s/s re co(ple5 n% %i?c"l# #o perfor() 7 Infor(#ion processing – %egree #o '&ic&  $ob re9"ires re9"ires ##en%ing #o n% processing %# n% info) 7 @roble(6sol#ion – e5#en# #o '&ic&  $ob ine% specili>e% #s/s or possessing specili>e% /no'le%ge n% s/ills)

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Socil C&rc#eris#ics – in#erpersonl spec#s of  $ob or e5#en# #o '&ic& #&e $ob re9"ires re9"ires in#erc#ion 'i#& o#&ers)

Socil s"ppor# – %egree #o '&ic&  $ob $ob

in
con#rib"#es #o $ob&ol%ers 'ell6being= s being ble #o #"rn #o co'or/ers for #ec&nicl ssis#nce) 7 In#er%epence – %egree #o '&ic& $ob %epen%s on o#&ers6 n% o#&ers %epen% on  $ob6 #o cco(plis&  #s/) 7 In#erc#ion o"#si%e orgni>#ion – &o' ("c& $ob re9"ires e(plo!ee #o in#erc# n% co(("nic#e 'i#& people o"#si%e orgni>#ion) 7 *ee%bc/ fro( o#&ers – e5#en# #o '&ic& o#&er 'or/ers in orgni>#ion pro
Con#e5#"l C&rc#eris#ics – se##ing or enr%s= noise= #e(per#"re= clenliness) 7 E9"ip(en# "se – <rie#! n% co(ple5i#! of #ec&nolog! n% e9"ip(en# incorpor#e% in#o #&e $ob) •

 Job Di(ension Dierences0 @rofessionl n% Non6professionl Jobs0

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Non6professionl Jobs6 re9"ires (ore p&!sicl %e(n%s) +*oo% prepr#ion

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specilis#s n% personl ser
Decision6(/ing "#ono(!

@roble( sol
Wor/6(e#&o%s "#ono(!

S/ill <rie#! •

Wor/ sc&e%"ling "#ono(!

Wor/ con%i#ions + (ore f
H"(n6life foc"se% +s"per
 Job specili>#ion – %egree #o '&ic&  $ob &ol%er perfor(s onl!  li(i#e% n"(ber of #s/s)

A%<n#ges n% Dis%<n#ges0 Job Specili>#ion A%<n#ges0 1) Dee% $obs # lo'er occ"p#ionl le#ion 1) A"#o(#ion "se% #o replce so(e spec#s of &"(n en%e
6 b"il# in#o i# (ore plnning n% %ecision (/ing= con#rolling n% responsibili#!)

C&rc#eris#ics n% Conse9"ences of n Enric&e% Job +*re%eric/ Her>berg-0 C&rc#eris#ics0 1) 4) 3) ,)

Clien# rel#ions&ips Con#rol o
F) @ersonl cco"n#bili#! ) Direc# fee%bc/ ) Direc# co(("nic#ion "#&ori#! ) Ne' lerning