Our Relationships
Cultivating Change– one relationship at a time. Starbucks is committed to doing business responsibly and helping communities thrive. And while our vision is big, we’re doing things to etend our reach at the same time. !e are "ocused on galvani#ing a passionate network o" our diverse partners, customers, nonpro"it organi#ations, businesses and civic leaders "or innovative, positive change. $ach relationship brings speciali#ed epertise and eperience to the table, and they work with us to create innovative solutions that support our commitments to ethical sourcing, environmental stewardship and community involvement. $very one o" them plays a part in our success, and they’re crucial to helping us reach our goals. !e%re proud to work with& Abyssinian 'evelopment Corporation
(n addition to providing housing, work"orce development and social service programs in the Central )arlem neighborhood, Abyssinian 'evelopment Corporation *A'C+ supports the integral role that education plays in the economic wellbeing o" the individual and the community by operating si traditional public schools in )arlem and -he ron. SINCE /011 AREA OF COLLABORATION Community http://www.adcorp.org
American Red Cross
-he American Red Cross is the nation%s premier emergency response organi#ations, and shelters, "eeds and provides emotional support to victims o" disasters. (n addition, the Red Cross supplies more than 20 percent o" the nation%s blood3 teaches skills that save lives3 provides international humanitarian aid3 and supports military members and their "amilies. -he Red Cross is a not"orpro"it organi#ation that depends on volunteers and the generosity o" the American public to per"orm its mission. 4or more in"ormation, please visit redcross.org SINCE /001 AREA OF COLLABORATION Community http://www.redcross.org
Association "or the Advancement o" 5eican Americans
AA5A *-he Association "or the Advancement o" 5eican Americans+ inspires and empowers 6atinos to pursue and achieve their potential. Since our "ounding in 1780, AA5A has been a leader helping youth and adults in )ouston and San Antonio advance their dreams through innovative education, health and social services programs. SINCE /01/ AREA OF COLLABORATION
Community http://www.aama.org
Association o" 9ostconsumer 9lastic Recyclers
-he Association o" 9ostconsumer 9lastic Recyclers is the national trade association representing companies who ac:uire, reprocess and sell the output o" more than 70 percent o" the postconsumer plastic processing capacity in ;orth America. (ts membership includes independent recycling companies o" all si#es, processing numerous resins. A9R strongly advocates the recycling o" all postconsumer plastic packaging. A9R promotes development o" the plastics recycling industry by providing leadership "or long term industry growth and vitality. SINCE /010 AREA OF COLLABORATION $nvironmental (mpact http://www.plasticsreccli!g.org
usiness "or Social Responsibility *SR+
Starbucks is part o" SR’s global network o" companies that are working together to advance social and environmental responsibility and "ind responsible solutions both within and across industries. SINCE 1772 AREA OF COLLABORATION $thical Sourcing
http://www."sr.org
Calvert 4oundation
Calvert 4oundation helps investors put their money to work in a way that has the potential to deliver a "inancial return to them and social returns to society. <(mpact investment= creates a virtuous circle o" empowerment, opportunity, and engagement by connecting investors, underprivileged individuals, and communities. SINCE /00> AREA OF COLLABORATION $thical Sourcing http://www.cal#ert$o%!datio!.org
Catalyst
Catalyst is the leading nonpro"it membership organi#ation epanding opportunities "or women and business. !ith o""ices in the ?nited States, Canada, $urope, and (ndia, and more than @00 members, Catalyst is the trusted resource "or research, in"ormation, and advice about women at work. Catalyst annually honors eemplary organi#ational initiatives that promote women’s advancement with the Catalyst Award. SINCE /01 AREA OF COLLABORATION Blobal 'iversity (nclusion http://www.catalst.org
usiness "or (nnovative Climate and $nergy 9olicy
Starbucks is a member o" usiness "or (nnovative Climate and $nergy 9olicy *(C$9+ a coalition o" consumer"acing companies calling "or climate and energy legislation. -he e""ort is coordinated by Ceres, who works with Starbucks and other companies to address environmental challenges. SINCE /00> AREA OF COLLABORATION $nvironmental Stewardship http://www.ceres.org/"icep
Conservation (nternational
Conservation (nternational has worked with us to design and continuously improve the environmental, social and economic guidelines we use to source ethical co""ee. -hese guidelines, known as Co""ee and 4armer $:uity *C.A.4.$.+ 9ractices, help us to evaluate and reward producers o" high:uality, socially responsible and sustainably grown co""ee. Conservation (nternational’s Derde Dentures also provides support "or small and mediumsi#ed businesses that contribute to healthy ecosystems and human wellbeing. -hrough Derde Dentures, Starbucks provides loan capital earmarked "or co""ee "armers, including those who are participating in C.A.4.$. 9ractices. SINCE 177> AREA OF COLLABORATION $thical Sourcing http://www.co!ser#atio!.org
'onorsChoose.org
'onorsChoose.org is an online charity that makes it easy to help classrooms in need. 9ublic school teachers "rom every corner o" America post re:uests, and individuals can give any amount to the ones that inspire them. SINCE /011 AREA OF COLLABORATION Community http://www.do!orschoose.org
4air -rade
4air -rade ?SA and the 4airtrade (nternational *46O+ provide certi"ication labeling "or the 4airtrade co""ee we purchase. -ogether, we work in support o" smallscale co""ee "armers, their communities and the environment. SINCE /000 AREA OF COLLABORATION $thical Sourcing http://www.$airtrade%sa.org http://www.$airtrade.!et
4oodservice 9ackaging (nstituteE9aper Recovery Alliance
-he 4oodservice 9ackaging (nstitute, (nc. *49(+ is committed to providing a legal "orum to promote the responsible use o" all "oodservice packaging. (n /011, the 9aper Recovery Alliance *9RA+ was launched as a separate member"unded proFect within 49(. -he 9RA brings together a group o" organi#ations working collaboratively to create solutions "or the recovery and processing o" used paper "oodservice packaging. SINCE /011 AREA OF COLLABORATION $nvironmental Stewardship http://www.$pi.org
Blobal Breen ?SA
Blobal Breen ?SA is the American a""iliate o" Breen Cross (nternational, "ounded by 9resident Borbachev, to "oster a global value shi"t toward a sustainable and secure "uture. 4or nearly /0 years, Blobal Breen ?SA has been a national leader in advocating "or smart solutions to global warming including green building "or a""ordable housing, schools, cities and communities that save money, improve health and create green Fobs. SINCE /008 AREA OF COLLABORATION $nvironmental Stewardship http://www.glo"algree!.org
Blobal Social Compliance 9rogramme
-he Blobal Social Compliance 9rogramme is a businessdriven programme "or the continuous improvement o" working and environmental conditions in global supply chains. -he BSC9 was created by and "or global buying companies wanting to work collaboratively on improving the sustainability *social and environmental+ o" their o"tenshared supply base. -o this end, these companies are working on harmoni#ing eisting e""orts to deliver a shared, global and sustainable approach based on consensus and best eisting practice. SINCE /011 AREA OF COLLABORATION $thical Sourcing http://www.gscp!et.com
(nco"in (nvestment 5anagement
(nco"in 5anagement, (nternational Brameen 4oundation announced they are(nvestment establishing the "irst "und4airtrade to "ocus on the unmet and demand o" smallholder "armers "or longterm loans. Starbucks Co""ee Company *;AS'AG&S?H+ Foins as the 4und’s "irst anchor private investor with a I1.m *J1m+ commitment. -he 4und will o""er investors both "inancial and demonstrable social results. -he 4airtrade Access 4und will provide "armers’ cooperatives and associations the longterm loans they need to renew their "arms or adopt new technologies and e:uipment. SINCE /01/ AREA OF COLLABORATION $thical Sourcing
https://www.i!co$i!.com http://www.$airtrade.!et http://www.gramee!$o%!datio!.org
(nternational Kouth 4oundation
-he (nternational Kouth 4oundation *(K4+ prepares young people to be healthy, productive, and engaged citi#ens. $ducated, employed, and engaged young people possess the power to solve the world’s toughest problems. $very young person, there"ore deserves the opportunity to reali#e his or her "ull potential. (K4 programs are catalysts "or change that help youth learn, work, and lead. (K4 and its global network o" incountry 9artners have helped millions o" young people gain access to the li"e skills, education, Fob training and development opportunities critical to their success. SINCE /00> AREA OF COLLABORATION $nvironmental Stewardship http://www.i$!et.org
6os Angeles ?rban 6eague
4ounded in 17/1, the Angeles ?rban 6eague the city’s premier organi#ation advancing e:ual opportunities on6os behal" o" A"rican Americans and other minority youths andinadults through ;eighborhoodsL!orkM, innovative Fob training and placement, youth achievement and business development programs. SINCE /011 AREA OF COLLABORATION Community http://www.la%l.org
5ercy Corps
Starbucks works with 5ercy Corps on several proFects to help improve health and access to clean water in co""ee and teagrowing regions. SINCE /00 AREA OF COLLABORATION Community (nvolvement http://www.merccorps.org
5ulticultural 4oodservice )ospitality Alliance
54)A is a N01*c+*+ nonpro"it organi#ation in the "ood and hospitality industry that educates, advocates "or and connects its members with opportunities to build their cultural intelligence in order to e""ectively engage multicultural employees, customers and communities. SINCE /01 AREA OF COLLABORATION Blobal 'iversity (nclusion http://www.m$ha.!et
;ational Association "or the Advancement o" Colored 9eople
4ounded in 1707, the ;AAC9 is the nation%s oldest and largest civil rights organi#ation. (ts members throughout the ?nited States and the world are the premier advocates "or civil rights in their communities, conducting voter mobili#ation and monitoring e:ual opportunity in the public and private sectors. SINCE /00@ AREA OF COLLABORATION
Blobal 'iversity (nclusion http://www.!aacp.org
;ational ?rban 6eague
$stablished in 1710, the ;ational ?rban 6eague *;?6+ is the nation’s oldest and largest communitybased movement devoted to empowering disadvantaged A"rican Americans and other underserved emerging populations in urban communities to enter the economic and social mainstream. -oday, the ;ational ?rban 6eague, head:uartered in ;ew Kork City, spearheads the nonpartisan e""orts o" its local a""iliates. -here are nearly 100 local a""iliates o" the ;ational ?rban 6eague located in @ states and the 'istrict o" Columbia providing direct services "ocused primarily on work"orce development, educational assistance and youth development, home ownership, and health and wellness to nearly /.> million people annually nationwide along with etensive advocacy and research. SINCE /00N AREA OF COLLABORATION Blobal 'iversity (nclusion http://www.!%l.org
;ational Recycling Coalition
-he ;ational Recycling Coalition is a national nonpro"it advocacy group3 a pro"essional membership organi#ation dedicated to the advancement and improvement o" recycling and sustainable materials management. -he 5ission o" the ;ational Recycling Coalition is to partner with and "acilitate activities between and among nonpro"it organi#ations *;BOs+, businesses, trade associations, individuals and government to maintain a prosperous and productive American recycling system that is committed to the conservation o" natural resources. SINCE /011 AREA OF COLLABORATION $thical Sourcing http://!rcreccles.org
9oints o" 6ight
-o meet the :uickly changing needs o" communities around the world, volunteer organi#ations must be able to help people make the greatest impact possible with not only their time, but also their talent, voice and money. As the world’s leading volunteer organi#ation with more than /0 years o" history and a bipartisan legacy, 9oints o" 6ight connects people to their power to create positive change and address the critical needs o" our communities. SINCE /00> AREA OF COLLABORATION Community http://www.poi!tso$light.org
9roduct*R$'+-5
9roduct*R$'+M leverages the purchasing power o" consumers and translates it to helping others. Since launching our partnership with *R$'+M in 'ecember /00>, Starbucks has contributed nearly I10 million to the Blobal 4und to help those living with )(DEA('S in A"rica. SINCE /00> AREA OF COLLABORATION Community (nvolvement http://www.&oi!red.com
Root Capital
Root Capital is a nonpro"it social investment "und that grows rural prosperity in poor, environmentally vulnerable places in A"rica and 6atin America by lending capital, delivering "inancial training, and strengthening market connections "or small and growing agricultural businesses. SINCE /002 AREA OF COLLABORATION $thical Sourcing http://www.rootcapital.org
Save the Children
Save the Children helps children survive and thrive by improving their health, education and economic opportunities. Starbucks works with Save the Children to help address the needs o" children in co""ee"arming communities. SINCE /00N
AREA OF COLLABORATION Community (nvolvement http://www.sa#ethechildre!.org/do!ate
Sustainable 4ood 6ab
Starbucks is a member o" the Sustainable 4ood 6ab, a group o" business and civil society leaders "rom around the globe, working to accelerate the shi"t o" sustainable "ood "rom niche to mainstream. Starbucks is a "ounding member o" the S46 usiness Coalition, which works to create an industrywide plat"orm "or continuous improvement regarding social and environmental per"ormance in "ood systems and agriculture. SINCE /00> AREA OF COLLABORATION Community (nvolvement http://www.s%stai!a"le$oodla".org
Sustainable 9ackaging Coalition
-he Sustainable 9ackaging Coalition *S9C+ is an industry working group dedicated to a more robust environmental vision "or packaging. -hrough strong member support, an in"ormed and sciencebased approach, supply chain collaborations and continuous outreach, we endeavor to build packaging systems that encourage economic prosperity and a sustainable "low o" materials. -he S9C is a proFect o" Breenlue, a nonpro"it that e:uips business with the science and resources to make products more sustainable. SINCE /002 AREA OF COLLABORATION
$nvironmental (mpact
http://www.s%stai!a"lepac'agi!g.org
?P Kouth
?P Kouth is a leading national youth development charity supporting over three :uarters o" a million young people. !e do this by developing, promoting and delivering a range o" innovative education programmes in partnership with a national network o" member organisations. SINCE /011 AREA OF COLLABORATION Community (nvolvement http://www.%'o%th.org
?S usiness 6eadership ;etwork
-he ?S usiness 6eadership ;etwork *?S6;+ is a national nonpro"it, nonpartisan business to business network promoting workplaces, marketplaces, and supply chains where people with disabilities are included. -he ?S6; serves as the collective voice o" over N0 usiness 6eadership ;etwork a""iliates across the ?nited States, representing over N,000 businesses. SINCE /00N AREA OF COLLABORATION Blobal 'iversity (nclusion http://www.%s"l!.org
?nited States Breen uilding Council *?SBC+
-he ?SBC developed and oversees the green building certi"ication system known as 6$$'. Starbucks has been a leader in working with the ?SBC to develop the 6$$' green building certi"ication system "or retailers and on a program that will allow companies with multiple locations to develop sustainable store design. SINCE /000 AREA OF COLLABORATION $nvironmental Stewardship http://!ew.%sg"c.org
!ashington State Recycling Association
$stablished in 178@, the !ashington State Recycling Association *!SRA+ is a nonpro"it organi#ation dedicated to recycling education and promotion in !ashington State and the entire ;orthwest region. !SRA leads the recycling industry through providing a sectorwide innovation and networking plat"orm, advanced education, legislative advocacy, public awareness campaigns, and pro"essional development. SINCE /00> AREA OF COLLABORATION $nvironmental Stewardship http://www.wsra.!et
!omen%s 4oodservice 4orum
!omen in 4oodservice 4orum -he !44 is the premier leadership development organi#ation "or advancing women in the "oodservice industry. 4or more than /0 years, !44 has been delivering content, developing competence, and building connections that drive growth "or individuals as well as organi#ations in the "oodservice industry. SINCE /011 AREA OF COLLABORATION Blobal 'iversity (nclusionESta""ing http://www.wome!s$oodser#ice$or%m.org
!orld Cocoa 4oundation
-he !orld Cocoa 4oundation is committed to creating a sustainable cocoa economy by putting "armers "irst – promoting agricultural and environmental stewardship, and strengthening development in cocoagrowing communities. SINCE /00
AREA OF COLLABORATION $thical Sourcing http://worldcocoa$o%!datio!.org
9ublic 9olicy (nternal Standards
!e think it’s important to take a stand on issues to support our business and because it’s who we are and how we operate. -hat’s why we believe we have a responsibility to advocate both internal and public policies that support the health o" our business, our partners *employees+ and the communities we serve. -he policies and positions below demonstrate our commitment to being a responsible business. -hey range "rom global ethical business standards to our own guidelines "or doing business. 4rom how we buy our co""ee to how we ensure the best possible workplace "or our partners, we believe it is important to operate consistent with our mission& to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. Social Respo!si"ilit •
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Sta!dards o$ B%si!ess Co!d%ct – our commitment to ethical business practices Corporate (olitical Co!tri"%tio!s a!d E)pe!dit%res – how we engage policymakers on issues that impact our business, our people and our communities o
*+,* Res%lts
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*+,, Res%lts
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*+,+ Res%lts
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-lo"al A!tiBri"er Sta!dard
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N -lo"al Compact – supporting international principles o" ethical business practices
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0e!% La"eli!g (ositio! – giving customers access to in"ormation to make in"ormed decisions
O%r wor'place •
-lo"al 1%ma! Rights – our commitment to basic human rights as a core component o" the way we do business and how we engage our partners
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E2%al Emplome!t Opport%!it – our nondiscrimination policy 1ealth Care – our support "or healthcare re"orm that allows us to continue to o""er a""ordable coverage to our partners
Ethical so%rci!g •
S%pplier Code o$ Co!d%ct – our epectations "or suppliers to operate in a responsible
and ethical manner o
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Co$$ee a!d Farmer E2%it 3C.A.F.E.4 (ractices – our sustainable co""ee guidelines "or producers Cocoa (ractices – our sustainable cocoa guidelines "or producers Star"%c's Social Respo!si"ilit Sta!dards $or 0a!%$act%red -oods a!d Ser#ices – our sustainable manu"actured goods and services guidelines "or producers
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S%pplier 5i#ersit Sta!dard – ?.S.
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A!imal 6el$are – our pre"erence "or animal wel"are"riendly practices and ingredients
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S%stai!a"le (alm Oil – our commitment to using 100Q RS9O certi"ied palm oil in our companyoperated stores Cali$or!ia Tra!spare!c i! S%ppl Chai!s Act – our #ero tolerance policy "or the use o" "orced labor and human tra""icking