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Submitted by Khushboo Verma - 43 Noopur Panwar - 27 TYBMS, JULY, 2010

Montents Sr. No.

Particulars

Page No.

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-hat are Services? Definition: !m m 8#m -m $m m $"m "m !m m m $m m"61m mmmmm"m#m$m-!2m2"m um $$m"m !m#2mm -$m mmmm 6!m!mm#--m m um $m2m"#m"m!mm$9m2m$mm"m $$#m-m m um $m $m m !m $m "m !m m #m 2m !m m#m"m!m#2mm-$m m um $$m $$#m m m #!:$m m #m m !9!m $$$mm m um $m "m #$m $m #:$m 2m !m m m #m "m ;#m!9!m#-m2#mm-m
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Moreover, it means, ͞an activity or benefit that one party can offer to another that is essentially intangible and does not result in the ownership of anything. It production may or may not be tied to a physical product. ͟m

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Overview of Service Sector in India mm"m$m m2#mm#$m+,m-m"m$<m Vm $#m ¦774
m !m m -m m $m m m !m m "m $m $m 2#mm#$m04m-m"m!mmm6!mm Vm26m ¦77¦87,m$m¦7748*7
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[ amples of service sector employment include: um m um &!9!-m um V#2m!!m um >m$-m um $#m um m um 5m um #m um mm um mm um #m um 6m$m um &-m$#m@

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Aviation Industry in India m $#m m $m m 25m m History m *4*¦m 6!m "m "!m "m (!m m !m $m 2m $m m m m $m -m 6m %(m 2
m &6m!m#minstigation of India Aviation Industry 6mm!m"m"mm m 2m )m m m *4,¦
m &m 6m m !m "m $m m m m 8 
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m m *40,m !m m "m $m nationalized m ;m m m $m "$m $m m -m "m $m m m m 6!m m $m m "m m m 
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Destinations Movered um mmm*7*m$mm+7m#m"m!m6$
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m um m¦774m m 6m$m !m""!m2mm m !m 6$m 2m !m #m "m 5;m !m m -m 2m !m @¦773Am !m @¦77.Am""!m@¦77+Am!$m@¦770Am$m@¦773Am$m$mmm!m6$m m-m"
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[mirates Boeing 777-220LR INSID[ M  !m m m ...8¦77 m !m m "m !m m $m !m$$m2mm!m6$
m >!m ;m !$m m -m 26m m m m $m "#m #$m  m 8$$m m m m $m m -!m m m m !m ...m 2m m 6m m "m 8"!m "m$mmm m-
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First Mlass V   !m "m m -m -$m !m -m 6!m Vm#m"m6!m#mm !m !m  m m % m m m #m m $m ;m m m-
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Business Mlass  Ú  m 6m ""m m 6m m "m 8"m m m #m m m $m "
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[conomy class Greater comfort, improved legroom and more features mean a more rela ing flight.

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[mirates TV & radio [njoy great entertainment from around the world m

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Dining An award winning dining e perience combining the finest local ingredients with e
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m âm #!m$m$m6!!mm2!m-$$m2m!m-Km"#mm #m $m "m !m 1m m !m "m !m !m $#Hm #-Hm $Hm "#m Hm 6m $m m 6!m "m -m "m !m $m 6!m -Hm "!m m "#Hm "!826$m ""m m m "m m $mC##m$m"$96
m âm mm-m?mm-m m"m-m $5m8 "!m#$m5m!-m$mm6m;-mm"!m m#$m2
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The [mirates A380 The future of air travel has arrived !m m ,37m -m #m m m m m 6!m 6m m ;-
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[mirates A380 First Mlass The [mirates A380 revolutionizes the First Mlass travel e perience m âm ?m#m6m#mm-#m-m#m!mC#--$m6!mm m -$m $m $m m -m 82m $?#2m 2m !m$mm6mm2mm$m6$2
m âm mm!mm2#8 m m m 6!m$?#2m-$m $m 
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âm !m#mm!m,37m!mm¦,Jmmm6m#mm;-m m*¦77m8$$m$m$m#$m!m"m#m6$m6micem m>$mm
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First Mlass Social Area & onboard Lounge m !m m m m m $m m !m "m "m !m #--m $5m "m !m m ,37m m #C#m 6m "#m !m 6!m $m !m m m m2
m m m m m m m m "m $m 2m $m m !"m !m2m--$mmm !m m $m "m -
m m ""m m !m 2m 6m 2m m m "m 2m m 6m m m "m !m "m 6$8m 6m "#m $m 2m #m
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[mirates A380 Shower Spa m!m"mmmm!m#mm$#mmmm!6mm /,777m"
m

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m mm#m$m:$m$m"!$
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m m m ,37m -$m #m m -m -$#m 6!m m !m "m 6m !6m 5m 8m !m m-mm(m$m!mm-m;m5
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[mirates A380 Business Mlass To ensure you arrive at your destination rested and rela ed, every Business Mlass seat on the [mirates A380 has an aisle access and converts into a fully flat bed %m#m#!8m6mmmm$?#m#mm$mmm !m m $$m #m m m !m m ;-m m #m #m 6m -"
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[mirates A380 Onboard Lounge Sit back on one of our sofas and [njoy your flight in a rela ed and social environment !m #m m $#m !m "!m $m 5m m 65m m !m -#m #m m 2$m!m m,37
m$mm6--mmm#mm-m?m!m 6m"m!m"m;m
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