PART 1 Secretary: Miss FatinahAbdWahab. Please come in..
…Knock door… Boss: Come in. Expert: Hello, good morning. Boss: Good morning. Have a seat.Give me your qualification file. Let’s we start the interview. First, introduce yourself. Expert: My name is FatinahbtAbdWahab. I’m 24 years old. I come from Terengganu. But now I live in Kuala Lumpur with my sister. Boss: Do you know anything about our salon? Expert: of course. I have done research on internet. make-upYes, service, body care to already customer andsome also hair treatment at your There salon. are Boss: Very good. Why do you think I should hire you to work at my salon? Expert: I will work hard for this salon. I will treat our customer nicely and I will try to compete with the famous salon. But, I can do it if you give me a chance. Boss: Okay. In your file, there is certificate that state you have been work at Spa Q? Is it true? Expert: Yes, it is true. I have been worked there for 2 years already. I have make-up popular actress like Lisa Surihani and Maya Karin. Boss: Okay. That’s good. It sounds interesting. I have decided that I want to hire you. You can start tomorrow. Congratulations. You may leave now. Thank you. Expert: Oh really Miss? Thank you so much. I promise I will work hard.
PART 2 Secretary: Miss Norzi Mohd Noor. Please come in.
…Knock door… Inexpert: Hello, good morning. May I come in? Boss: Of course. Come in. Have a seat. Beautiful Lady, you are so young and look pretty. Inexpert: …Oh… Thank you. Boss: We start the interview. Introduce yourself. Inexpert: Okay. My name is Norzi btMohd Noor. I’m 21 years old. I come and live in Kota Damansara. This is my qualification file. I beg you, Miss. Please give me this job. I’m really interested. I promise I will not disappoint you. Please. Boss: Are you serious with the job? Inexpert: Of course. I’m serious. Miss, you look gorgeous and beautiful. No wonder you are the boss for this salon. Boss: Oh really? Okay. I think you are one of the professionalthat I’m looking for. Congratulations. You can start tomorrow. Are you happy, Young Lady? Inexpert: Yes, I am. Thank you, Miss. You are so kind. I leave now. Boss: Okay. Thank you for the words. Welcome toSahara’s Salon.
PART 3 (Meeting) Boss: Good morning. Employee: Good morning. Boss: Yesterday, I got two phone calls that offer us to make-up for the engagement
event. I want to give this job toand Fatinah and to handle this customer. you willSo, take the job at Seremban Norzi, youNorzi will charge customer at KualaFatinah, Lumpur. These are their address. Inexpert: Boss, do you provide the make-uptools? Boss: Oh no. Both of you are still new here. I do not provide thetools. But, don’t worry. I will give money to buy the tools. Expert: Can I choose any brand that I think it suitable to use for the engagement event? Boss: Yes. It’s up to you. You can choose any type of brands make -up tools that you want to use as long as the money is enough. I want both of you do the best service. Employee: Okay, boss. Thank you.
PART 1 (At Night Market) Seller: Come!! Come!! Buy 3 free 1!!! Buy 3 free 1!!! Cheap!! Cheap!! Offer!! Offer!!
Welcome!! Have a look, Miss. These are the latest make-up. Here are the samples. These come from traditional herbs. Just choose what you want. Inexpert: (If I buy the make-up tools here, I can save the balances. I can use the money for myself. Nice!!)
These look gorgeous. How much is this? Seller: All of the make-up tools are cost about RM20 each only. Is it cheaper, right? You will also get one free. Don’t worry about the quality. I’m also use this make -up tools. That’s why my face looks shiny. So, do you interested? Inexpert: ...Erm... Okay. I’ll buy it.
PART 2 (At Mall)
…Sounds door… Promoter: Welcome, Miss. Can I help you? Expert: Oh yes. I’m looking for the best make-up tools. Can you show it to me? Promoter: Yes. We have the new product. Come, I’ll show to you.We have new brand that name Simply Siti. This is the popular make-up among woman. This product is suitable for any kinds of skin. You can test it. Expert: Wow, it’s really beautiful. How much should I pay for one set of the product? Promoter: It’s about RM400 only. Expert: Okay. I’ll buy this.
PART 1 (At Seremban)
…Sounds door… Customer: Come in. Expert: Hello, Miss. I’m Fatinahfrom Sahara’s Salon. Customer: Oh, hello. I’m Syafina. So, you are the person that is in charge to make over me? Expert: Yes. I am. Wow!! Your face is already pretty even without make-up. Customer: (smile-shy) Thank you. Can we start now? I don’t want late for my engagement. Please make me be the most beautiful woman today. I want to look gorgeous in front of my fiancé. Expert: Yes, of course. I promise I will make sure that you will be more attractive today. Your fiancé’s eye will always at you.
…1 hour later… Customer: Oh, my face!! It’s really beautiful. I’m impatient to see my fiancé. He will surprise after look at my face. Thank you so much Fatinah. Expert: Don’t mention it. It’s my job.
PART 2 (At Kota Damansara) Inexpert: Excuse me. Where are the person to be charged in makeover? Customer: Oh, I’m here. Are you the beautician from Sahara’sSalon? Inexpert: Yes, I am. My name is Norzi. But, you can call me Mama Norzi. Customer: So, you are that person. Why are you so late? Inexpert: …erm… I stuck in traffic jam because of the road accident in my way. I also almost lose to find your house. Customer: Don’t try giving me excuses. I don’t want to hear that. You know that I’m going to engage in 2 hours left. Don’t you aware that? Inexpert: Yes, I do. But, you shouldn’t worry. I’m professional. I’ll take only 45 minutes to make-up you. Customer: Are you sure that? Inexpert: I’m very sure. Trust me. Customer: Okay, I will. Make sure you make me beautiful. If not, you will take the responsible. Inexpert: Yes, I know. You are so annoying. Let’s start now.
…Miss…? Customer: Just call me Waddah. Inexpert: you your knowblemishes. that, you have dull really skin and uneven tones. It’s really difficult forWaddah, me to cover Are you lady? Customer: What?? Why you ask me like that? Can you just make-up me quietly? Inexpert: …erm… whatever. (20 minutes later).It’s already finished. You can take a look. This is the receipt that you must pay the payment. I’m going back.Good Luck!! Customer: Thank you, Waddah. (After a few minutes later) How come my face become like this? Urghh…
PART 1 – Expert’s Customer Customer: Hello!! Boss: Yes, hello. Welcome to our salon. Can I help you? Customer: I’m Syafina. I want to meet your boss. Boss: I’m the boss. Shahira.What can I help you? Customer: …Oh… Actually, I want to make the payment for the ma ke-up service yesterday. Erm…talk about your worker, Fatinah, if I not mistake. Boss: Yes, what’s about her? Customer: I’m really like her services. She has shown me the best service. When she make-up my face, I look very pretty. Besides, my fiancé and all entire guests have also praised me. They said I’m the most beautiful woman in the world. I’m really like it. Boss: Wow… that’s good thing that we want to hear from our customer. We will always provide the best service for all of them. Customer: One more thing, I also come to book Fatinah as my beautician for my wedding. Is it okay? Boss: Yes, of course. We can provide anything to satisfy you as our customer. Just fill this form for booking. Customer: Okay. Before I leave, I want to say thank you again. I’m really satisfied. Boss: Welcome.
PART 2 – Inexpert’s Customer Customer: I want to meet your boss. Where is she? Boss: Yes, I’m the boss, Shahira. Please come to my office. What can I do for you, Miss? Customer: I’m Mawaddah. I’m going to make payment for your service yesterday. Boss: …oh…sure. So how‘s your event?
Customer: The event work smoothly. But; I’m not satisfied with your service. Your beautician, Mama Norzi, come late, being rude to me and she make-up me unbeautiful. It is not like as I’m expected. I want to pay less than we had agreed before. Boss: Are you sure? Mama Norzi is the one of talented worker. I disagree if you want to pay less. Customer: But, it’s not worth at all. Boss: Nothing can I do. Just let bygones be bygones. You must pay that amount. Customer: Okay if you say like that. Never mind. This is the payment. But, I will make sure I will never back to seek for your service anymore. … emph …
(Customer leaves the office) Boss: Norzi!! Come to my office now. Customer: Yes, Boss. Why do you call me? Boss: What have you done to Mawaddah, our customer? Inexpert: What have I done? Boss: She came to make payment just now. She is complaints about you. Inexpert: Oh… that customer. Iadmit I came late. But, it’s just a few minutes. I stuck in traffic jam in the way and before I make-up her, she has already mumbling about me. I do nothing to her. I just do my work as usually. I keep try to serve her as best as I can. Don’t you believe me, Boss? Boss: Really? Actually, I’m also not believed what she said just now. I know you are talented worker and good person. You will not lie to me. Ahh… just forget about her. I
trust you, Norzi. I will guarantee that you will get the next job after this. Inexpert: Oh… so touching. I’m really appreciating that. Thank you, Boss. You are so kind. I promise that I will make you proud with me.
PART 3 (Phone Calls-new customer) Boss: Hello!! Sahara’s Salon is here. Can I help you? Customer: Hello!! I want to speak to the owner of Sahara’s Salon. Boss: Yes. I’m the owner. My name is Shahira. What can I do for you?
Customer: My name is Zierul. I’m on behalf my modeling agency. I want to book your beautician which is Fatinah, to make over our models for one grant fashion show event. Boss: Oh… Okay. Can you give me the detail about that? Customer: Yes, sure. I will fax to you the detail after this. Thank you. Boss: Okay. Welcome.
PART 4 (Talk about Fashion show) Boss: Please come in to my office now. Expert: Okay, Boss. …knock door… Boss: Come in. Have a seat. For your information, I got one phone call from the famous modeling agency, Zara Agency, just now. They want you to make-up all the models for one grant fashion show event at PWTC Hall next week on Sunday. You must be there at 5 pm because the event will start sharp at 8 pm. Expert: Really, Boss? Okay… Okay… I will do my best as I can.You have my words. Thank you, Boss. I’m really happy. Boss: Okay. I will keep your words. Make sure you do as you said.I don’t want to hear any complain from them. You may leave now. Expert: Thank you, Boss.
PART 5 (Show-OFF) Expert: Eh… Norzi. I have something to tell you. Inexpert: What’s the matter? Expert: I’m really excited. For your information, I got a big job Za ra Agency.
Do you ever heard about the agency? The agency produce top model like Maya Karin and Yuna. That’s why boss called me just now. She gave this job to me. Inexpert: The boss gives the job to you? I wonder, why? Expert: Of course, she gives to me. I’m a professional than you. You are nothing. Many people know me because I’m better than you. Inexpert: You are so arrogant. Leave me alone. (Just watch out, I will make you suffer. At that time, we will look who is the best!!!)
PART 6 (Sabotage) Inexpert: This time we will see who is truly better. (put the additional substance)
PART 1 (During Fashion Show) Expert will touch up the models. … fashion show event…
PART 2 (Complaint)
…After 3 days later… Models: Where is your boss? We want to see her right now. Inexpert: She is in the office room. What’s the matter? Boss: What are so noisy outside? What’s wrong with all of you? Model: Look at our face. There have a dark sport and itchy. Our skin becomes dull. It
happens after your beautician make-up us. We want you take the responsible or we will sue you!! Boss: Calm down, everyone. Give me a time to settle this. Model: Give time for what?? Boss: I will ask and investigate this case. Model: Okay. I’ll give you until tomorrow. But, make sure it’s not waste time. Boss: You have my words. Thank you.
PART 1 (Office Room) Boss: Fatinah, come to my office right now!!! Expert: Yes, Boss. Boss: What have you done to the models’ face? Expert: I don’t understand. What happen actually? Boss: All the models complaint that their faces have dark sport and itchy after you makes over them. How canthis happen? You give your words to me. I’m really disappointed. Expert: I’m sorry, Boss. Let me explain first. Boss: What do you want to explain? I want you quit. Expert: can’t do thisthat to me. I’m not guilty. tools I am certain someone me The becauseYou I already know all of my make-up are branded and sabotage high quality. effect will never appear. I want you to investigate this case. Let we send my make-up tools to laboratory to make sure this. Boss: Alright. I will give you a chance. But, if you are guilty, I want you resign immediately and pay the compensation to the customer. Expert: Thank you, Boss. PART 2 (Laboratory) Scientist: From my experiment yesterday, I found that this make-up has certain some
additional chemicals in there. Boss: Really? How can you sure about it? Scientist: When I have tested this powder, it has released the white dust. The dust is known as steric acid. This acid is dangerous to our skin. It can make our skin become itchy and make some dark sport. This is the result that I bring to you. Boss: So, what can you conclude about this? Scientist: I think that make-up has been sabotage from someone. I’m sure because the real powder does not contain the dust like this. Boss: This problem is serious. Thank you, Prof.
PART 3 (Planning in Office) Expert: How’s the result, Boss? Boss: The result had shown that there are some additional chemicals in your make-up tools. Expert: Am I correct, Boss? I’m not guilty. I believe someone sabotage me. Boss: Do you suspect anyone? Expert: I suspect Norzi who is the person sabotage me. Boss: I don’t believe you. She will never do bad things. Expert: Seriously, Boss. She’s the one that I suspect. I think she jealous towards me because I got the last job. Boss: So, what are we going to do? Expert: We plan that I get a job from popular director, Shamsul Yusoff, to make over his
actress for the ‘Evolusi KL Drift’ drama. I’m sure she will sabotage me again. We will watch her. Do you agree with the plan, Boss? Boss: Even I don’t believe that Norzi will do that, but we will tr y it.
PART 4 (Trap) Expert: Norzi… I’m really happy. I get very good job again. I will make over actress from ‘Evolusi KL Drift’ drama. Inexpert: Really? How about your case? Did you solve it? Expert: Ahhh… Nothing can do to solve, Norzi. The models ate something that makes their face become like that. Eh… Norzi, I’ve got to go. See you later. Bye. Inexpert: Bye. …ermm… how can this happen? I’m sure I already put enough to make the models face become worse. … errmm … Fatinah… This time I will make sure you’ll leave this place as soon as possible. I will put more steric acid than before. … hahahaha…..
When Norzi put the additional chemicals, Boss, Fatinah and not excluded the professor see that. … A few minutes later… Boss: Well done, Norzi.
Norzi shocked… Boss: You are really good. I’m not expected that you are the kind of person. I’m really disappointed. Inexpert: I’m truly sorry, Boss. Expert: Hei, how dare you do this to me? Do you realize that you are almost ruin my career. Scientist: Oh… My God!!! What a surprised. This thing can be more harmful than from
what you think. You will be penalizes if this matter forward to court. Model: Hello!!! What happened here? Expert: You know, Miss Iddah, she is the person that causes your face become like that. Model: So, you are that person. What have I done to you? You must pay for this. Inexpert: I’m truly sorry, everyone. I can explain. I’m jealous toward Fatinah. Every customer likes her and she is talented worker than me. I can’tstand see her show-off to me. And you, Boss… You said that I will get many job from you. But, you didn’t give to me. I’m hurt, Boss: Yes, it is my mistake. But, it is not right way to solve this. I’m sorry to say this. You must quit. Inexpert: I know that, Boss. I’m regret. I’m quit. Thank you because you didn’t report to the police. I will leave now. Thank you for everything. Model: The compensations…. Boss: Eh… Norzi. Before that, you must pay first the compensation to our customer. Inexpert: HAAHHH!!!!!
THE END
