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Réseau informatique de PHOUSBOUC RAA
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Nous dédions ce travail a : Nos parents Qui n’ont jamais hésité à nous donner les directives Et les conseils pour réussir nos études Et bien préparer notre avenir professionnel, A nos familles, A nos formateurs, A tout le corps de la direction Phosboucraâ Surtout les agents de PLE/P/L et A toute personne ayant participé de prés ou de loin à la réalisation de ce rapport.
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Nous avons le plaisir d’exprimer nos profondes gratitudes et nos remerciements à toutes les personnes qui nous ont apportée de l’aide pour effectuer notre stage dans les meilleures circonstances. Nous tenons à remercier, particulièrement : Nos formateurs, pour ses énormes efforts qu’ils ont fait, et aussi ses encouragements et ses glorieux sacrifices. Nous tenons aussi à remer remercier cier vivement tous les personnels de PHOSBOUCRAA, et plus particulièrementt les agents de service particulièremen informatique : Mr.. Makfoul Mr Mak foul Said S aid Mr.. Adidi Hassan Mr Mr.. Seffah Mr Sef fah Said Sai d Mr. Aini Mr. Madroumi Mr. Aderbaz Abd Elkarim Mr.belcaid Mr.touijer
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Première partie : LE GROUPE O.C.P 1) 2) 3) 4)
Création de l’Office Chérifien Des Phosphates …………………………………....5 Quelques dates dates ………………………………………………………………… . ..5 Présentation Du Groupe……………………………………………... ... 5 OCP L’Organigramme L’Organigramme Du Groupe OCP………………………………………….. 7
Deuxième partie LA FILIALE 09(PHO 09(PHOSBOUCRAA) SBOUCRAA) : 1) Présentatio Présentation………… n………………………… …………………………… …………………………… ……………………………… ………………..8 ..8 2) Les Divisi Divisions ons De La La Filiale Filiale 09 09 (PHOSBOU (PHOSBOUCRAA) CRAA) a. Divisi Division on Extracti Extraction on (PMB/EB (PMB/EB)) ……………… ……………………… ……………… ……….…… .……….9 ….9 b. Division Division Traiteme Traitement nt (PMB/TL) (PMB/TL) ……………………………. ……………………………...……… ..……….9 .9 c. Division Division administra administrative tive Lâayoune Lâayoune……………… ………………………….. …………..………..1 ………..100 3) Organigra Organigramme mme de PHOSB PHOSBOUCRA OUCRAA………… A………………………… ……………………………… …………………13 …13
Troisième partie SERVICE INFORMATIQUE (PLE/P/L): 1
Introduction ……………………………………………………………………….13
2
Organigramme Du Service Informatique ………………………………………....13
3
Les sections du service informatique
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Quatrième partie Réseau informatique du PHOSBOUCRAA PHOSBOUCRAA Et les projets projets réalisés : I.
Réseau informatique de PHOUSBOUCRAA
a. Résea Réseauu Ethern Ethernet et …………………… …………………………… ……………… ……………… ……………… ………….. …...15 .15 Le Système de pré câblage du réseau de PHOSBOUCRAA Les répartiteurs installés II. Schéma du Réseau Informatique de PHOSBOUCRAA Schéma du Réseau Informatique de Laâyoune Ville……...........17 Ville……...........17 Schéma du passage de la Fibre Optique à PB/TL………............18 Schéma synoptique à PMB/EB…………………………............ PMB/EB…………………………............19 19 serveurs………………………………………………………………....... III. La salle des serveurs………………………………………………………………..... 20 IV.. Les technologies utilisées et les projets réalisés IV A. Netphos…… Netphos………………… …………………………… ……………………………… ……………………….. ………....... .......... .....22 22 B. Service Service desk……………… desk……………………………… …………………………… …………………………. …………….....2 ....233 V. Les applications installées A. Criston Criston ……………………………… ……………………………………………… ……………………………… ………………….27 ….27 B. F-Secure…… F-Secure…………………… ……………………………… ……………………………… ……………………... ……........ .......28 ..28 effectués…………………………………………………………….........29 ........29 VI. Les travaux effectués……………………………………………………………. • •
• • •
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LE GROUPE I.
CREATION DE L’OFFICE CHERIFIEN CHERIFI EN DES PHOSPHATE PHOSPHATES S:
Le Dahir du 27 août 1920 a créé l’office chérifien des phosphates (OCP), qui a pris la resp re spon onsa sabi bilit litéé et le less dr droi oits ts de dess re rech cher erch ches es,, d’ d’ex expl ploi oita tati tion on et de co comm mmer erci cial alis isat atio ionn de dess phosphates. En 1975 les différentes filières sont regroupées, et formées Le Groupe chérifien des phosphates (Groupe OCP).
Quelques dates •
• • •
• •
. 7.8.1920
Création OCP
. 1.3.1921 . 23.7.1921 . 1965
Début extraction phosphate Début exportation phosphate Début production acide phosphorique et engrais à Safi Création Groupe OCP Début production acide phosphorique Purifié
. 1975 . 31.1.1998
II. PRESE PRESENTATIO NTATION N DU GROU GROUPE PE OCP : Le Gr Grou oupe pe Of Offi fice ce Ch Chér érif ifie ienn de dess Ph Phos osph phat ates es (O (OCP CP)) es estt sp spéc écia ialis liséé da dans ns l’ l’ex extra tract ctio ion, n, la valorisation et la commercialisation de phosphate et de produits dérivés. Chaque année, plus de 23 millions de tonnes de minerais sont extraites du sous-sol marocain qui recèle les trois-quarts des réserves mondiales. Princi Pri ncipal paleme ement nt uti utilis liséé da dans ns la fab fabrica ricatio tionn des eng engrai rais, s, le pho phosph sphate ate pro provie vient nt de dess sit sites es de Khouribga, Benguérir, Youssoufia et Boucraâ-Laâyoune. Selon les cas, le minerai subit une ou plusieurs opérations de traitement (criblage, séchage, calcination, flottation, enrichissement à sec…). Une fois traité, il est exporté tel quel ou bien livré li vré aux industries chimiques du Groupe, à Jorf Lasfar ou à Safi, pour être transformé en produits dérivés commercialisables : acide phosphorique de base, acide phosphorique purifié, engrais solides. Premier exportateur mondial de phosphate sous toutes ses formes, le Groupe OCP écoule 95% de sa production en dehors des frontières nationales. Opérateur international, il rayonne sur les cinq continents de la planète et réalise un chiffre d’affaires annuel de 1,3 milliard de dollars. Moteur Mot eur de l’é l’écon conomi omiee nat nation ionale ale,, le Gro Groupe upe OCP joue ple pleine inemen mentt son rôl rôlee d’e d’entr ntrep eprise rise citoyenne. Cette volonté se traduit par la promotion de nombreuses initiatives, notamment en faveur du développement régional et de la création d’entreprise.
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Dans un contexte de concurrence accrue, le Groupe OCP poursuit la politique de consolidation de ses positions traditionnelles et développe de nouveaux débouchés. Avec une exigence sans cesse réaffirmée : améliorer la qualité de ses produits tout en maintenant un niveau élevé en matière de sécurité et de protection de l’environnement.
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III. II I. OR ORGA GANI NIGR GRAM AMME ME DE L OC OCP P
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LA FILIALE I. Pr Prés ése ent nta ati tio on PHOSBOUCRAA est est une société anonyme (C.A : 1.736.000.000 DH).La direction Phosboucraa est explo exploité ité par la société Phosbouc Phosboucraa, raa, filiale à 100 % du Groupe Groupe OCP, OCP, les gisements gisements de phosphate de Oued Eddahab sont situés dans les provinces sud du Maroc, à 50 km au sud-est de la ville de Laâyoune et à 1.200 km de Casablanca. Leurs réserves sont estimées à 1,13 milliard de m3. Seul le gisement de Boucraâ est actuellement en exploitation compte tenu de ses réserves et de sa teneur. De type sédimentaire, celui-ci présente deux couches phosphatées. Actuellement, seule la première est exploitée. Le processus d’extraction se fait alors de franc (dans le sens de la longueur) et comporte plusieurs étapes. Durant l'année 2005, Phosboucraâ a traité 2.90 millions de tonnes et vendu 2.97 millions de tonnes de phosphates, contre 2.13 millions de tonnes et 2.03 millions de tonnes en 2004.
spect juridique
: société société anonyme de droit marocain, filiale du groupe O.C.P.
Raison sociale
: PHOSBOUCRAA S.A
Date de création ctivité principale Centre d’activité
Extraction, Traitement et Exportation des phosphates.
:
Boucraâ, la plage et laâyoune. : II, BP 76 et 101 laâyoune. Avenue Hassa
:
100.000.000 Dhs : Route et Jadida bd.de grande ceinture casa.
Siège social ctionnaires
4 juillet 1962.
:
Direction
Capital
:
:
100% OCP
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II. Les Divis Division ionss De La Filiale Filiale 09 09 (PHOSBO (PHOSBOUC UCRAA RAA)) a. Divis Division ion Extrac Extractio tionn (PMB (PMB/EB /EB) ) L’extraction ’extraction et l’exploitation l’exploitation des phosphate phosphatess se réalisent réalisent en utilisant du matériel matériel adéquat, ayant des performances pour le faire dans des conditions convenables.
b.
Division Traitement (PMB/TL)
Sa tâche se résume à ramener le phosphate brut de Boucraâ par des bandes transporteuses, le traiter et l’exporter à travers t ravers les moyens de transport maritimes. maritimes .
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c.
Division administrative Lâayoune :
Elle est située à Lâayoune est se compose d’un ensemble de services dont certains liés directement à la direction et d’autres à la l a Division Gestion Administrative Administrative..
Schéma explicatif du processus de traitement : Criblage initial
Avec eau douce
Lavage
Avec eau de Mer
Rinçage
Phosphat
Phosphat
Séchage : dans des grands fourres.
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III. Org Organi anigra gramme mme de PHO PHOSBO SBOUCR UCRAA AA Division administrative
DIRECTION PHOSBOUCRAA
INFORMATIQUE PLE/P/L
DIVISION EXTRACTIO N PMB/EB
FORMATION & PERFECTIONNEMNT DRH/FP/L
division ADMINISTRATiVE pmb/AP
DIVISION TRAITEMENT
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Est située à Lâayoune est se compose par un ensemble de services : Service Servi ce de gest gestion ion admi administr nistrative ative : Il englobe tous les services qui ont une
•
relation avec l’agent au terme de gestion de son dossier administratif, sa santé. Service social : Il a pour mission le fonctionnement des établissements sociaux, par la conservation et développement du patrimoine social.
•
sati tisf sfai aitt to tous us le less be beso soin inss de Service Servi ce appro approvisi visionne onnements ments et march marchés és : Il sa
•
différents services et Division de la société PHOSBOUCRAA Service analyse et finance : Il s’occupe de ce qui est financier (budget, factures,
•
chèques…). Service Servi ce forma formation tion et perf perfectio ectionneme nnement nt : Il s’occupe de la formation et de
•
perfectionnement du personnel de la société. Service informatique : Il s’occupe de tout ce qui à une relation avec le système informatique •
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SERVICE INFORMATIQUE I. Intr Introduc oduction tion : Le centre informatique de PHOSB P HOSBOUCRAA OUCRAA représente représente l’ambassade du centre de Casablanca, il a plusieurs Tâches qui se résument comme suit :
Grâce à l’infrastructure réseau et matériel installés, le centre informatique de lâayoune est chargé de satisfaire tous les utilisateurs issus de la zone sud en matière de traitement de l’informations et d’accès aux applications et bases de données installées à centre de casa..
Il accompagne toutes les entités de PHOSBOUCRAA dans l’ensemble de leurs activités en rapport avec les technologies de traitement de l’information.
Il collabore avec les autres centres de production informatique du Groupe, et en particulier avec les différentes ressources partagés à casa.
II. Organigra Organigramme mme Du Service Informatiqu Informatique e:
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III.. Les secti III sections ons du serv service ice infor informa matiq tique ue 1 Maintenance et administration réseaux La section Maintenance et administration réseaux s’occupent des grandes tâches suivantes : a. L’admi L’administ nistrati ration on du réseau réseau Netphos Netphos
Elle se résume à : La supervision et la Maintenance des lignes spécialisées, L’adm ’admin inis istra trati tion on des des accè accèss util utilis isat ateu eurs rs au Gros Gros systè système me de CASA CASABL BLAN ANCA CA..
-
b. L’admi L’administ nistrati ration on du Réseau Réseau Ethernet Ethernet L.A.N L.A.N
Gestion des utilisateurs, Gestion d’accès au serveur, La maintenance maintenance et la réparation réparation des équipements Bureautique, Les mises à jour des OS (Operating system ). c. La Maintena Maintenance nce du matériel matériel Informat Informatique ique
Au sein de Phosboucraâ il y’a deux types de matériel : Matériel sous contrat de Maintenance, Matériel hors contrat de Maintenance. Afin d’assurer la mise en service des équipements informatiques relatifs au Gros 2
Secrétariat te technique
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Réseau informatique du PHOSBOUCRAA Cette partie consacrée à l’étude et la description de réseaux informatique de PHOSBOUCRAA représente repré sente d’une part la topol topologie ogie adop adoptée tée (Ethe (Ethernet rnet …) et les équi équipeme pements nts insta installés llés et d’autre part les technologies technologies utilisées et les projets réalisés. réalisés. I.
Réseau Rés eau info informat rmatique ique de PHOUS PHOUSBOUCR BOUCRAA AA
L’étude de l’existant en matière des réseaux téléinformatiques gérés au niveau du centre informatique de PHOSBOUCRAA, présente une plate forme réseaux exploités actuellement au site de Lâayoune *Ethernet *. a) Réseau Ethernet : Le réseau Ethernet, actuellement en exploitation au site de LAÂYOUNE, est installé dans toutes les entités de PHOSBOUCRAA, et recouvre l’ensemble des bâtiments et locaux de PHOSBOUCRAÂ. Le réseau Ethernet de PHOSBOUCRAA a subit depuis son implantation divers phases d’extension dont ci-après les principaux constituants :
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Le Système de pré câblage :
Le câble à 4 paires torsadées UTP catégorie 5E conforme à la norme EIA/TIA 568 TSB 36 supportant un débit de 100 Mbps sur 100 mètres et ayant une impédance de 100 ohms.
Les prises informatiques RJ45 certifiées catégorie 5E.
Les panneaux de brassage certifiés catégorie 5E.
Les no Les norm rmes es de pr préc écâb âbla lage ge qu quii on ontt ét étéé ad adop opté tées es pr préc écis isen entt qu quee ch chaq aque ue so sous us répartiteur doit être relié au répartiteu répartiteurr général général par un lien en fibre optique optique ne dépassant pas 2 Km, et que les prises doivent être reliés aux sous répartiteurs par des liaisons de paires torsadées non blindé dans les environs de 100m. Les répartiteurs installés :
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II. Schém Schéma a du Rése Réseau au Inf Informa ormatiqu tique e de PHOS PHOSBOUC BOUCRAA RAA : Schéma du Réseau Informatique Infor matique de Laâyoune Ville:
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Schéma du passage de la Fibre Optique à PMB/TL:
DIVISION USINE
LIAISON
STATION X BARIERE LABOR P225
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Schéma synoptique du réseau à PMB/EB
8 14
Atelier MB
Atelier Dragline
m m . K b p 3 8 p s s 4 M 2 4
14
9 . 6 62 1 8 M K m b p s
Compement
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III. La salle des serveurs
La sale la plus intéressant dans le service informatique (PLE/P/L) de PHOSBOUCRAA c’est la salle serveur qui contient plusieurs serveurs équipement réseau ayant une liaison avec la salle salle serveur centrale centrale de casa. 1/Contrôleur de domaine :
Marque : DELL POWER Edge 2300
Microprocesseur Microprocesseur : 1 processeur P2 348MHZ
RAM : 128 MO
1 Disque dur SCSI
Applications installés : Win2003 Server
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4/Serveur Antivirus F-SECURE :
Marque/Modèle : IBM XSERIES 220 Nom Net bios: Laman
Processeur : PIII CPU 1,26 GHz
RAM : 256*2 Mo
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IV.. IV
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Les technologies utilisées et les projets réalisées. Afin d’amélioré le service informatique du PHOSBOUCAA, ils ont été utilise plusieurs technologies. Et certains projets : A PRO PROJET JET NET NETPHO PHOS S:
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B Service Nouve vell ou outil til de ge gest stio ionn de dess Service desk ( Nou demandes informatiques) : La Direction des Systèmes d'Information met à la disposition de l’ensemble des utilisateurs des services informatiques, informatiques, un nouvel outil dédié à la gestion des incidents incidents et des demandes informatiques. Cette solution s’inscrit dans le cadre de l'amélioration des prestations informatiques offertes aux usagers du Système d’Information du Groupe OCP.
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Demande de service
Les demandes de services que vous pouvez formuler auprès du Service Desk sont publiées en ligne. Pour y accéder, cliquez sur le bouton "Aide" au niveau de l'écran principal de saisie des déclarations. Ce catalogue sera mis à jour en continue pour contenir de nouvelles demandes de services ou pour mettre à votre disposition de nouvelles procédures de demandes
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Réclamation
Dans un objectif d'améliorer la qualité de service, ce type de déclaration a été mis à votre dispos dis positio ition, n, pou pourr nou nouss fai faire re pa part rt d'é d'éve ventu ntuelle elless ins insati atisfa sfacti ctions ons pa parr rap rappor portt au auxx se servi rvices ces informatiques Exemples: Délais de traitement de vos demandes,
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