Questionnaire Bajaj Allianz

TO STUDY THE POLICY HOLDER SATISFACTION TOWARDS TOWARDS THE BAJAJ ALLIANZ LIFE INSURANCE COMPANY LIMITED,COIMBATORE LIMITED,COIMBATORE INTERVIEW SCHEDULE

1.Name

:

2.Age a) Below 20

b) 20 –  20 – 35 35

d) 45 –  45 – 55 55

e) Above 55

c) 35 –  35 – 45 45

3.Gender a) Male

b) Female

4. Marital status a) Married

b)Unmarried

5. Educational qualification a) School level

b) Graduate

b) Diploma

d) Others (specify) …………………

6. Occupational Occupational status

:

a) Business

b)profession

b) College student

d) Others (Specify) ……………

7. Monthly Income a) Upto Rs.2000 c) Rs.4000 to 6000

b)Rs.2000 to 4000 d)Above Rs.6000

8. Nature of family a)Nuclear

b)Joint

9. Number of members in the family: a) Upto 3 c) Above 6

b)4to 6

10.How did you know about the bajaj allianz policy? a) Through agent

b)Through friends

c) Through relatives

d) Through advertisement

11) Which type of policy you have taken? a) Fortune policy

b) New family assure

c) Mediclaim policy

d) New unit gain (revised)

12) What is the reason for taking this policy ? a) Short term

b) Long term

13)what is your duration of the policy? a) Upto 3years

b)3 to 5 years

c) 5 to 8 years

d) Above 8 years

14. What is the reason that motivates you to become a policy holder? a) Family Security

b) Savings

c) Tax benefits

d) Additional

15. What is your premium mode? a) Monthly

b) Quarterly

c) Half  – yearly

d) Annually

16. Are you paying premium regularly? a) Yes b) No If No, what is the reason a) Low finance position

b) High premium

c) Lack of insurance awareness 17. Are you received any maturity benefit? a) Sum assured + Bonus

b) No bonus

c) Others

18. In which of the channel partner division would you prefer to take policy? a) Bank

b) TLC

a) If bank, what is the reason? a) Safety

b) Controlled by the govt

c) Customer’s Satisfaction

24. How do you feel about the working hours of bajaj Allianz towards the TLC? a) Flexible time

b) Excellent

c) Good

d) Bad

25. What is the benefit of joining in TLC? a) Job opportunity

b) Achievement

c) Monthly twice incentives

d) Others (Specify)

26. For joining TLC qualification is possible? a) Yes b) No 27. How it is possible to get these achievement? a) By team work

b) by leader support

c) by proof

d) Others (Specify)

28. Have you got the achievement in TLC? a) Yes

b) No

a) If yes, a) Tour achievement

b) Car achievement

c) Pension achievement

d) Director achievement

29. For the investment of 500, what are the benefits you get, give some reasons i.________________ ii._______________

30. Have you faced any problems while facing the policy holders to insure in Bajaj Allianz? a) Yes b) No If yes, what is the reason? a) Money problem

b) Lack of insurance awareness

c) Private company

d) Others specify

31. After insured in Bajaj Allianz the policy holders faced any problem? a) Yes b) No 32. Give some suggestion to improve the performance of your Bajaj Allianz? i.________________ ii._______________ iii.______________