Comprehensive report on Visual Merchandising and Product Assortment in retail industry.Full description
Comprehensive report on Visual Merchandising and Product Assortment in retail industry.
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Full description
Descripción: Evolución y tipos de Merchandising, Gestión del Lineal, Ubicación de productos en el lineal, Publicidad en el punto de venta, Circulación en el punto de venta, Técnicas de animación.
NO OTHER VARIABLE IN THE RETAILING MIX INFLUENCES THE CONSUMER’S INITIAL PERCEPTIONS OF A BRICKS & MORTAR RETAILER AS MUCH AS THE STORE ITSELF.
• Get customers into the store (store image) – Serves a critical role in the store selection process – Important criteria include cleanliness, price labeles, accurate and pleasant clerks and wellstocked shelves
• Once they are inside the store, convert them into customers buying merchandise (space productivity) – The more merchandise customers are exposed to that is presented in an orderly manner, the more they tend to buy – Retailers focusing more attention on in-store marketing
• Design should: – – – –
Be consistent with image and strategy Positively influence consumer behavior Consider costs vs. value Be flexible
• Offices and Other Functional Space – employee restrooms, cash office. • Aisles, Service Areas and Other Non-Selling Areas – Moving shoppers through the store, dressing rooms, service desks, customer service facilities • Merchandise Space – Floor – Wall
• Required objectives: –Ease of finding merchandise –Giving customers adequate space to shop –Use expensive space productively
• Wall Fixtures – To make store’s wall merchandisable – Can be merchandised much higher than floor fixtures
• Shelving – flexible, easy to maintain • Hanging • Pegging – small rods inserted into gondolas or wall systems – can be labor intensive to display • Folding – for softlines can be folded and stacked on shelves or tables - creates high fashion image • Stacking – for large hardlines can be stacked on shelves, base decks of gondolas or flats -gives image of high volume and low price • Dumping – large quantities of small merchandise can be dumped into baskets or bins – highly effective for softlines (socks, wash cloths)
• Value / fashion image – Trendy, exclusive, pricy vs value-oriented • Angles and Sightlines – Customers view store from the path they travel as they move through the store • Vertical color blocking – Merchandise should be displayed in vertical bands of color wherever possible – will be viewed as rainbow of colors if each item displayed vertically by color – Creates strong visual effect that shoppers are exposed to more merchandise (which increases sales)
• Assortment display – open and closed assortment • Theme-setting display (Independence Day Theme) • Rack display • Case display • Dump bin
• The artistic display of merchandise: scenesetting decoration in the store • Key characteristics – Not associated with shop-able fixture but located as a focal point or other area remote from the on-shelf merchandising – Visuals don’t always include merchandise – Use of props and elements in addition to merchandise – Visuals should incorporate relevant merchandise to be most effective – Displays should not create walls that make it difficult for shoppers to reach other areas of the store
• Storefronts must: • Clearly identify the name and general nature of the store • Give some hint as to the merchandise inside • Includes all exterior signage • Keep signs and graphics fresh
• The design of an environment : • • • • •
Visual communications Lighting Color Sound Scent
• Name, logo and retail identity • Institutional signage
Important elements in successful store design • Highlight merchandise • Capture a mood • Level of light can make a difference – Blockbuster – Fashion Departments
• Can influence behavior • Warm colors increase blood pressure, respiratory rate and other physiological responses – attract customers and gain attention but can also be distracting. • Cool colors are relaxing, peaceful, calm and pleasant – effective for retailers selling anxietycausing products
