Alcatel OMNIPCX OFFICE TRAINING MATERIALS for ADMINISTRATORS Prepared by Dave Rebong
Omni PCX Office •Overview •Architecture •Hardware •Configuration
OVERVIEW
OVERVIEW
Architecture TRADITIONAL PABX
PABX
Private Automatic Branch Exchange
Analog Proprietary Phone Fax
Architecture
ADVANCED TELEPHONY
WIDE PHONE TERMINAL
SECURITY PLATFORMS
CONTACT CENTER
UNIFIED COMMUNICATION
RICH HOTEL FEATURES
INTERNET ACCESS VOIP SERVICE
Using Linux and the Wide ALCATEL Platform
CONTINUES INNOVATIONS
MOBILITY SOLUTION
APPLICATION OPENNESS Via XML
Architecture
TOPHOLOGY Environment
Cabinets
Hardware & Design
Boards
Alcatel-Lucent Omni-PCX Office Compact Edition AND RACK S/M/L MODULES: Alcatel-Lucentt Omni-PCX Office Compact Edition Alcatel-Lucen - Alcatel-Lucent Omni-PCX Office Compact Edition is a wall-mounted version version - It provides 2 slots (1xCPU slot+1xMIX slot) -TThe Alcatel-Lucent Omni-PCX Office Compact Edition rack is not expandable and cannot be used as satellite
12 ports 1 CPU slot + 1 MIX slot Power consumption: consumption: 1.5 A (240 V) Dimensions: H = 345 mm; W = 370 mm; D = 65 mm. Weight: 5.1 kg.
Hardware & Design
The following mixed boards are available:: available MIX 448 MIX 484 AMIX 444-1 AMIX 484-1 AMIX 448-1
Cabinets Boards
Hardware & Design
Cabinets Boards
RACK 1 (SMALL) or Small - The RACK S module (formerly known as RACK 1) mainly consists of a plastic frame The plastic frame receives all the parts for attaching the power supply board, the fans, the battery and the mains power connector, and everything. -There is no backplane board: the metric connectors are on the power supply module. -19" rack modules which can be mounted in a rack or placed on a shelf - it has 3 slots 1 for CPU & 2 for card interfaces 28 ports 1 CPU slot + 2 general-purpose slots (no SLI16 board) Power consumption: 1 A (230 V) / 2 A (110 V) - 80 W. Dimensions: H = 66 mm (2.6 inches); W = 442 mm (17,4 inches); D = 400 mm (15.76 inches). Weight: 6 kg.
Cabinets
Hardware & Design
Boards
Hardware Assembly Details:
Cabinets
Hardware & Design
Boards
RACK M (MEDIUM) AND RACK L (LARGE) - The frame consists of a "U"-shaped sheath closed on the top by a riveted plate The boards are guided by 2 rails for RACK M (formerly known as RACK 2), or 3 rails for RACK L (formerly known as RACK 3), riveted vertically to the frame. -The enclosure consists of a metal top part, two metal side parts and a plastic front face Access to the fans, the power supply module and the batteries is gained by disconnecting the power cable and unscrewing the backplane. -IIt has 6 Slots 1 for CPU & 5 for card interfaces 56 ports 1 CPU slot + 5 general-purpose slots Power consumption: 1.2 A (230 V) / 2.3 A (110 V) - 120W. Dimensions: H = 110 mm (4.3 inches); W = 442 mm (17.4 inches); D = 400 mm (15.76 inches). Weight: 11 kg.
Cabinets
Hardware & Design
RACK L (LARGE)
Boards
- 96 ports - 1 CPU slot + 4 specific general-purpose slots (no UAI16 and MIX boards) - Power consumption: 1.2 A (230 V) / 2.3 A (110 V) -150 W. - Dimensions: H = 154 mm (6.1 inches) W = 442 mm (17.4 inches); D = 400 mm (15.76 inches). -Weight: 13 kg. - It has 9 slots, 1 for CPU & 8 for card interfaces
The Maximum capacity:
RACK XL (LARGE)
-The system can be extended by adding one or two modules to the main module -All combinations are possible, with a maximum of 3 modules -The maximum capacity is 236 stations. -It has MAX of 27 slots, 1 for CPU, 2 for MEX, & 24 for card interfaces
Cabinets
Hardware & Design
Boards
Hardware Assembly Details:
Card, Modules & Interfaces
Cabinets Boards
CPU Overview & Migration History The CPU-1 board is based on the new tracking of the ASPEN CPU board and has the following characteristics: 133 MHz processor, 32 MB NAND Flash, 64 MB SDRAM, DSP 5410. The CPU-2 board has the same main characteristics as the CPU-1 board, except that the 32 MB NAND Flash memory is replaced by a 64 MB NAND Flash memory. The CPU-3 board has the following characteristics: 133 MHz processor, 128 MB NAND Flash, 64 MB SDRAM. The CPU-3m board is fitted with a 133 MHz processor, a 128 MB NAND Flash memory and 64 MB of SDRAM. The CPU-4 board is fitted with a 133 MHz processor, a 128 MB NAND Flash memory and 128 MB of SDRAM. The Latest CPU is “POWER CPU”
Cabinets
Daughter Boards
Boards
The CPU-1/CPU-2/CPU-3/CPU-3m/CPU-4 boards can be equipped with the following daughter boards: HSL (High Speed Link): module interconnections. This daughter board is not compatible with the Mini-Mix daughter board. XMEM, XMEM-1, XMEM128-1 (eXpansion MEMory): memory extension. This daughter board is not compatible with the VoIP daughter board. This daughter board includes a 2.5" hard drive connector: Use a flat cable to connect a PATA hard disk Use a P2SATA-AXV daughter board to connect a SATA hard disk AFU, AFU-1 (Auxiliary Function Unit): supporting auxiliary functions such as general bell, door-phone, audio In, audio Out, etc. The AFU-1 board is required for the connection of the ISDN-EFM box (T0/S0 forwarding) VoIP, VoIP-1 (Voice over IP): Gateway H.323 with integrated Gatekeeper function or SIP Gateway. Supports management of CODECs and DSPs for IP telephony and IP Trunk (IP trunk lines) applications
Card, Modules & Interfaces
Cabinets
CPU-4
Boards
CPU Module VOIP or XMEM card CPU Module Processor
High Speed Link
Mix Connector
SATA HD Connector
AFU -x
Card, Modules & Interfaces
CPU-4
Available functions: - LAN: 10/100 base T Ethernet port (MDI-II/straight) - AUDIO-OUT: loudspeaker, alarm and general bell interfaces; 12V output AUDIO-IN: please-wait message and background music interfaces DOORPHONE: door phone interfaces - CONFIG: RS232 for MMC, NMC and PPP connections - MODULE1: HSL link to add-on module 1 (if HSL daughter board present) - MODULE2: HSL link to add-on module 2 (if HSL daughter board present) - ISDN T0 1: T0 access 1 if Mini-Mix daughter board present (CPU-3m or CPU-4 only) - ISDN T0 2: T0 access 2 if Mini-Mix daughter board present (CPU-3m or CPU-4 only) - SLI1/2: access to analog terminals 1 and 2 (if Mini-Mix daughter board present on CPU-3m or CPU4)
Cabinets Boards
Card, Modules & Interfaces
CPU-4
RJ 45 PIN SOCKET ASSIGNMENT
Cabinets Boards
Card, Modules & Interfaces
POWER CPU
The Power CPU board, based on processor Power Quicc II Pro MPC8377 from Free scale, has the following characteristics: -667 MHz processor, 256 MB DDR2 SDRAM, SD/MMC Memory card (2GB), -VoIP DSP C6421/4 (16 VoIP channels).
The Power CPU board is built around 2 main blocks interconnected via PCI: -CPU part with MPC8377 processor and following interfaces: • DDR 2 memory • BOOT (NOR Flash) • Serial ATA for Hard Disk • SD card controller • PCI • LAN interfaces • I2C
Cabinets Boards
Card, Modules & Interfaces
POWER CPU
-Telecom part with INOX ASIC and with connections to: • Telecom DSP • Modem DSP • VoIP DSP • Legacy Telecom architecture (PCM buses, ASL, HSL)
Daughter Boards The POWER CPU boards can be equipped with the following daughter boards: HSL (High Speed Link): module interconnections. This daughter board is not compatible with the Mini-Mix daughter board. ARMADA 16 - Gateway H.323 with integrated Gatekeeper function or SIP Gateway. Supports management of CODECs and DSPs for IP telephony and IP Trunk (IP trunk lines) applications
Cabinets Boards
Card, Modules & Interfaces
POWER CPU
Cabinets Boards
AFU-1 (Auxiliary Function Unit): supporting auxiliary functions such as general bell, door- phone, audio In, audio Out, etc. The AFU-1 board is required for the connection of the ISDN-EFM box (T0/S0 forwarding) MINI-MIX - Supports a combination of 2 SLI ports or 1 SO & 1 TO, or 1 SLI & 1 TO SATEX RoHS board- connects the HD SATA to POWER CPU Module
Card, Modules & Interfaces
POWER CPU
Power CPU Front Panel LEDs
LED Indicators & meanings
Cabinets Boards
Card, Modules & Interfaces
POWER CPU
Output Port
Available functions: - LAN: 10/100/1000 base T Ethernet port (MDI-II/straight). - SLI1/SLI2: Analog Z accesses from Mini-MIX board, General ringer; 12V output -AUX: General ringer; 12V output -- MODULE1: HSL1 link of HSL board for connection to module expansion 1 - ISDN T01: ISDN T01 port of Mini-MIX board - MODULE2: HSL2 link of HSL board for connection to module expansion 2 - ISDN T02: ISDN T02 port of Mini-MIX board - AUDIO: Interfaces Please wait message, Background music, Loudspeaker, Alarm - DOORPHONE: Interfaces doorphone
Cabinets Boards
Card, Modules & Interfaces
POWER CPU POWER CPU Front Panel
Output Port
RJ 45 PIN SOCKET ASSIGNMENT
Cabinets Boards
Card, Modules & Interfaces
POWER MEX
Cabinets Boards
-The Power MEX board is a controller board for extension or module expansion. -The Power MEX board (POWER Module EXPANSION) performs the controller functions in the expansion platforms. -The Power MEX board is equipped with an HSL1 (High Speed Link) board for interconnecting with the basic platform. - The Power MEX board is connected to the MODULE 1 or MODULE 2 connector on the Power CPU board Meaning of the LED Indications
MEX Front Panel
RJ 45 PIN SOCKET ASSIGNMENT
Figure 2.15: HSL1 Daughter Board on Power MEX Board
Card, Modules & Trunk cards
BRA T0 ISDN card
Cabinets Boards
The BRA board The BRA (Basic Rate Access) board provides the basic access points (2 x 64-Kbps B-channels + 1 x 16-Kbps D-channel per access) for connecting the system to the ISDN digital public network (point-to-point or multipoint T0 link)starting with version R2.0, to a private network (point-to-point DLT0 link); 3 versions are offered:
Types: - BRA2: 2 T0 accesses - BRA4: 4 T0 accesses - BRA8: 8 T0 accesses
OUTPUT PORTS (FACEPLATE)
Connection Diagram
RJ 45 PIN SOCKET ASSIGNMENT
Card, Modules & Trunk cards
PRI /E1 ISDN card
Cabinets Boards
The PRA board (Primary Rate Access) board provides 1 primary access for connecting the Alcatel-Lucent Omni-PCX Office Communication Server system to the ISDN digital public network or to private networks. Types: PRA -T2, DASS2, DLT2: 30 x 64-Kpbs B-channels + 1 x 64-Kbps D-channel; 2048 Kbps PCM R2: 30 x 64 Kbps B-channels + 1 x 4 Kbps signaling channel; 2048 Kbps. •
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OUTPUT PORTS (FACEPLATE) Connection Diagram
RJ 45 PIN SOCKET ASSIGNMENT
Card, Modules & Interfaces
PRI /E1 ISDN card
T2 board example
ALARM LEDS & Meanings
Cabinets Boards
Card, Modules & Interfaces
APA 4/8 card
Cabinets Boards
APA Boards This board is used to connect to the analog public network ( 4 or 8 ports). Types:
OUTPUT PORTS (FACEPLATE)
- APA 4 - APA 8
Connection Diagram
RJ 45 PIN SOCKET ASSIGNMENT
Card, Modules & Interfaces
Cabinets
SLI - xx-1
Boards
The SLI, SLI-1 or SLI-2 board (Single Line) allows the connection of 2-wire analog terminals (Z). 3 board versions are available:
Types: - SLI4: 4 Z interfaces SLI8: 8 Z interfaces SLI16: 16 Z interfaces
OUTPUT PORTS (FACEPLATE)
Connection Diagram
RJ 45 PIN SOCKET ASSIGNMENT
Card, Modules & Interfaces
Cabinets
UAI - xx-1
Boards
The UAI board allows the connection of digital stations (UA). The UAI-16 board allows to remotely supply the terminals connected to the 16 interfaces from a EPS48 external power supply connected to interface 1 using an external adaptation power cable (splitter). Types: - boards without external power supply capability: • UAI4: 4 UA interfaces • UAI8: 8 UA interfaces • UAI16: 16 UA interfaces - boards with external power supply capability: • UAI16-1: 16 UA interfaces
OUTPUT PORTS (FACEPLATE)
Connection Diagram
RJ 45 PIN SOCKET ASSIGNMENT
Card, Modules & Interfaces
Cabinets
AMIX x/x/x-1
Boards
The AMIX-1 (Analog Mixed Line) board is used to connect the analog public network (PSTN) to the PBX. It has the following characteristics: - 4 analog line accesses - a maximum of 8 UA interfaces - a maximum of 8 Z interfaces - an OBC system interface supporting AT, Z and UA signaling - protection features Types:
AMIX 4/4/4 -1
OUTPUT PORTS (FACEPLATE)
AMIX 4/8/4 -1
AMIX 4/4/8 -1 RJ 45 PIN SOCKET ASSIGNMENT
Connection Diagram: SAME as other modules
Card, Modules & Interfaces
LANX -1
Cabinets Boards
The LAN X board (Ethernet LAN Switch) serves to connect Ethernet terminals (IEEE 802.3 compatible)
3 board versions are available: - LanX8 = 810/100 BT Ethernet ports (ports 1 to 7: MDI-X/crossover; Uplink: MDI-II/straight link) LanX16 = 16 10/100 BT Ethernet ports (ports 1 to 15: MDI-X/crossover; Uplink: MDI-II/straight link) LANX16-1 = 16 10/100 BT Ethernet ports (ports 1 to 15: MDI-X/crossover; Uplink: MDI-II/straight link); low consumption. Contrary to the LANX8 and LANX16 boards that are seen by the system as CPU boards, - Green LED (left) = link status and activity: • LED off: link disconnected • LED steady: link connected • LED flashing: link active Yellow LED (right) = speed: • off: low speed (10 or 100 Mb for Gigabit port, 10 Mb for the other ports) • on: high speed (1 Gb for Gigabit port, 100 Mb for the other ports)
Connection Diagram
RJ 45 PIN SOCKET ASSIGNMENT
SYSTEM Programming / Configuration/ OMC Alcatel OMNI-PCX OFFICE - Can be configure easy. By Default the SYSTEM is already pre-configured via the ALCATEL Lucent. The OXO System has its General Characteristic: All CARDS / Modules are all HOT swappable (excluding CPU & MEX modules) •
OXO automatically creates in the System Profile the cards/modules that are inplace at system usable slots.
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Upon System Prep-up the PH version is loaded via LOLA tool or ex-factory configuration.
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Used ONLY OMC tool for System configuration.
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TELNET is not Support for OXO system.
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Default IP address is 192.168.92.246/24 OXO System interface on configuration are via IP, V.24, & z modem
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All System configuration/ CDB files are stored at OXO HD or NAND FLASH or can be stored at your PC as CBD files for back-up purposes.
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SYSTEM Programming / Configuration/ OMC Starter for System programming:
GENERAL REQUIREMENTS
+ CONNECT
PC
OMC Software
OXO System
SYSTEM Programming / Configuration/ OMC OMC overview - A thick client software proprietary to OXO systems, which can be use to fully manage the OXO system. Install the package application on your PC, used Windows platforms such as XP Pro, SP1, SP2, & SP3, MS Server 2003, SP1 & SP2, or WIN7 SP1.
OMC LEVELS - There are 3 OMC access to the OXO Systems: - Operator Access - Administrator Access - Installer Access
OMC Passwords - Each Levels are protected w/ unique passwords. These password can be change depending on your requirement. Below are the default passwords: - Operator Access = help1954 Administrator Access= kilo1987
SYSTEM Programming / Configuration/ OMC HOW TO CONNECT Assuming that OMC was already installed follow the step procedures
Launch OMC, Select “Modification Typical” Step 1
Connect to PCX
“Press OK” Step 2
kilo1987
Select LAN, Fill the IP @ of OXO, & “Press OK” Step 3
Select ADMINISTRATOR Enter correct password & “Press OK” Step 4
SYSTEM Programming / Configuration/ OMC Accessing the Main Menu Assuming that PMC is logged-in successfully, the administrator should see the ff menus:
Subscriber - Use the this menu for modifying pre-programmed profiles of All Extensions. GROUP - For modifying Operator Groups, Hunting Groups & Pickup groups. System - Basic modifications for System Date & Time, Numbering Plans, System software key Common SD for Add/delete & edit of Company Speed Dials/ Directory & Class grouping External Access Displays the current setting for External lines & edits of trunk groups.
SYSTEM Programming / Configuration/ OMC/ Subscriber BASIC Subscriber Menu
SYSTEM Programming / Configuration/ OMC/ Subscriber BASIC Subscriber Menu Int. No. = Display/edit the Internal Extension Number of an Extension for OXO users Pub. No. = Display/edit the Public DID number of an Extension for OXO users. NAME = Display/edit/delete the Names Spelling of a user SET TYPES = Display only the Model or Phone type assigned to a User. REST. = Display/modify barring setting of a User Extension Accessible Trunk Groups = Display/edit/delete trunk group access code to a given user/s Call Distributions = 2nd page under BASIC Subscriber Menu that display information & “routing” status between external lines & subscribers. Distribution lists may be display/edit/delete. Rest/barring = A submenu of BASIC Subscriber Menu that contains number prefixes that either to be allowed or restricted to the use of a user. Advanced = A submenu of BASIC Subscriber Menu that re-direct the administrator to the more deeper configuration for users extension. Apply, OK, Cancel - for Validation or cancelation of any modification.
SYSTEM Programming / Configuration/ OMC/Subscriber /Call Dist. Basic Call Distribution via External Lines
SYSTEM Programming / Configuration/ OMC Basic Call Barring table of prefixes & rights
Apply
SYSTEM Programming via OMC\ADVANCED USER CONFIG CLICK “ADVANCED” To navigate on this OMC Page
USER ADVANCED PROGRAMMING Areas to edit the basic USER parameters
Add a non Physical ports for a User via IP, DECT, Virtual users. To apply all modified Item at this page menu
Physical Address Of a Port
Go to deeper & edit in Details the user configuration
Extension Number Assigned to A User
Phone set Model assigned to a user
Name of a user, Used by Dial By Name features
Use to delete user Mailbox immediately
SYSTEM Programming / Configuration/ OMC/Subscriber CLICK “DETAILS KEY” To navigate on this OMC Page
Detailed Configuration Of a user
Apply
SYSTEM Programming / Configuration/ OMC/GROUPS CLICK “GROUPS ICON” To navigate on this OMC Page
Select, edit, Add, Delete Entries or members Of an Operator group There are 8 groups: 1 for Default Group 1 for Opening Hours 1 for Restricted Hours Each group has 8 members
Select, edit, Add, Delete Entries or members Of a User Group/s There are 30 groups that Can be created, from 540 Up to 570, each group has 16 members
Select, edit, Add, Delete Entries or members Of a Paging Groups There are 8 groups that Can be created, each group has 32 members
Select, edit, Add, Delete Entries or members Of a Pickup Groups There are 16 groups that can be created, each group has 16 members
SYSTEM Programming / Configuration/ OMC/GROUPS CLICK “GROUPS ICON” To navigate on this OMC Page
Attendant GROUPS
Select, edit, Add, Delete Entries or members Of an Operator group There are 8 groups: 1 for Default Group 1 for Opening Hours 1 for Restricted Hours Each group has 8 members
SYSTEM Programming / Configuration/ OMC/GROUPS CLICK “Attendant Groups” To navigate on this OMC Page
Use this area to Modify parameters
Apply
SYSTEM Programming / Configuration/ OMC/GROUPS
HUNTING GROUPS
Select, edit, Add, Delete Entries or members Of a User Group/s There are 30 groups that Can be created, from 540 Up to 570, each group has 16 members
SYSTEM Programming / Configuration/ OMC/GROUPS CLICK “HUNTING Groups” To navigate on this OMC Page
Use this area to Modify parameters
Apply
SYSTEM Programming / Configuration/ OMC/GROUPS
BROADCAST GROUPS
Select, edit, Add, Delete Entries or members Of a Paging Groups There are 8 groups that Can be created, each group has 32 members
SYSTEM Programming / Configuration/ OMC/GROUPS CLICK “BROODCAST Groups” To navigate on this OMC Page
Use this area to Modify parameters
Apply
SYSTEM Programming / Configuration/ OMC/GROUPS
PICKUP GROUPS
Select, edit, Add, Delete Entries or members Of a Pickup Groups There are 16 groups that can be created, each group has 16 members
SYSTEM Programming / Configuration/ OMC/GROUPS CLICK “PICKUP Groups” To navigate on this OMC Page
Use this area to Modify parameters
Apply
SYSTEM Programming / Configuration/ OMC/SYSTEMS CLICK “GROUPS ICON” To navigate on this OMC Page
Numbering Plans
Select, edit, Add, Delete Entries or members Of an Operator group There are 8 groups: 1 for Default Group 1 for Opening Hours 1 for Restricted Hours Each group has 8 members
SYSTEM Programming / Configuration/ OMC/SYSTEMS CLICK “Dialing Plans” To navigate on this OMC Page
Use this to Select number formats
Apply
Select to Navigate On advanced Numbering Plan Configuration
SYSTEM Programming / Configuration/ OMC/SYSTEMS CLICK To navigate on this OMC Page
Used by Internal Users of the PCX System
Used by External callers, TELCO, Networks To reach internal Users via AA or DID
Same as Internal Numbering Plan, Used during Restricted hours
Numbering Plans For Private PABX Networking
Numbering Plans Intended for PBX Features while in conversation
SYSTEM Programming / Configuration/ OMC/SWK CLICK To navigate on this OMC Page
Software KEYS
Actual CPU ID
Actual Software Key Codes
To view the actual Active features via License unlock
Apply
SYSTEM Programming / Configuration/ OMC/SWK CLICK To navigate on this OMC Page
On These Screen Menu , the SYSTEM will allow you to VIEW all the Active Licenses of the Omni-PCX Office.
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Each TABs are Comprise of licenses that applies to a group or specific features & Application.
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Values indicated on TABs are not to modify. These are dependent on SWK
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SYSTEM Programming / Configuration/ OMC/CSD CLICK the SPEED DIAL ICON To navigate on this OMC Page
Add, Remove, Edit w/ Numbers & Names for Each Speed dial entries
Apply
Click here to go to Advance configuration Validate & Apply any Modification for BASIC MENU
SYSTEM Programming / Configuration/ OMC/CSD CLICK To navigate on this OMC Page
Common Speed Dials
Right Click & Apply
SYSTEM Programming / Configuration/ OMC/External Access CLICK “External Accesses” To navigate on this OMC Page
Add, Remove, Edit the Trunk Groups & DISA Activation for each Line access
Apply
SYSTEM BACK / RESTORE via OMC Starter for System Backup / Restore GENERAL REQUIREMENTS
CONNECT
DATA TRANSFER
PC w/ OMC
RESTORE
OXO System
SYSTEM Programming / Configuration/ OMC HOW TO BACKUP/RESTORE Assuming that OMC is already connected ONLINE at OXO
Step 1 Step 2
SYSTEM Programming / Configuration/ OMC DATA TRANSFER from OXO to PC
Select the item to backup
Use to select detail coin target backup or restore
DATA transfer is going on
Step 3 Step 4
SYSTEM Programming / Configuration/ OMC Client database “save as” Assuming that DATA transfer was already done Click “Save as” tab at File Menu Define Client Database Name
Define device name Or Customer ID
Saved Database on your PC
Disconnect Access to the system