MANUAL DE APOIO
CURSO /MÓDULO: 0628 - Língua inglesa - técnicas de escrita FORMADOR: Filipa Joaquim HORAS DE FORMAÇÃO: 25h
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Contents OBJECTIVO GERAL: ........................................................................................................ ............................................... ..................................................................................................... ............................................ 3 OBJECTIVOS ESPECÍFICOS:.................................................... ......................................................... ................................................................................. ........................ 3 CONTEÚDOS PROGRAMÁTICOS: ......................................................................................................... .................................................. ........................................................................ ................. 3 Introdução ......................................................... ............................................................................................................... ............................................................................................................ ...................................................... 3 Recruitment ............................................................................................................ ................................................... ............................................................................................................... ...................................................... 4 The Interview ......................................................................................................... ................................................ ............................................................................................................ ................................................... 12 Management Styles ........................................................................................................ ............................................... .................................................................................................. ......................................... 19 Advertising & Marketing ......................................................... .................................................................................................................. .............................................................................. ..................... 23 Advert........................................................ ............................................................................................................... ............................................................................................................... ............................................................ .... 24 Accounting & Banking.................................................... ......................................................... ........................................................................................ ............................... 27 Banking ..................................................... ....................................................... ............................................................................................................... ............................................................ .... 29 29 Conclusão ........................................................... ................................................................................................................. ......................................................................................................... ................................................... 32 Bibliografia ........................................................ .............................................................................................................. ......................................................................................................... ................................................... 32 REFERÊNCIAS REFERÊNCIAS BIBLIOGRÁFICAS: ..................................................................................................................... .................................................................. ................................................... 33
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Contents OBJECTIVO GERAL: ........................................................................................................ ............................................... ..................................................................................................... ............................................ 3 OBJECTIVOS ESPECÍFICOS:.................................................... ......................................................... ................................................................................. ........................ 3 CONTEÚDOS PROGRAMÁTICOS: ......................................................................................................... .................................................. ........................................................................ ................. 3 Introdução ......................................................... ............................................................................................................... ............................................................................................................ ...................................................... 3 Recruitment ............................................................................................................ ................................................... ............................................................................................................... ...................................................... 4 The Interview ......................................................................................................... ................................................ ............................................................................................................ ................................................... 12 Management Styles ........................................................................................................ ............................................... .................................................................................................. ......................................... 19 Advertising & Marketing ......................................................... .................................................................................................................. .............................................................................. ..................... 23 Advert........................................................ ............................................................................................................... ............................................................................................................... ............................................................ .... 24 Accounting & Banking.................................................... ......................................................... ........................................................................................ ............................... 27 Banking ..................................................... ....................................................... ............................................................................................................... ............................................................ .... 29 29 Conclusão ........................................................... ................................................................................................................. ......................................................................................................... ................................................... 32 Bibliografia ........................................................ .............................................................................................................. ......................................................................................................... ................................................... 32 REFERÊNCIAS REFERÊNCIAS BIBLIOGRÁFICAS: ..................................................................................................................... .................................................................. ................................................... 33
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OBJECTIVO GERAL: Aplicar as técnicas de elaboração de documentos comerciais à língua i nglesa
OBJECTIVOS ESPECÍFICOS: Aplicar as técnicas de elaboração de documentos comerciais à língua i nglesa
CONTEÚDOS PROGRAMÁTICOS:
Documentos comerciais em língua inglesa
Documentos comerciais e contabilísticos Documentos bancários Frases comerciais tipo
INTRODUÇÃO
Não limite as suas relações empresariais empresariais ao idioma. As barreiras linguísticas não deveriam ser um problema na sua vida. Muitos sustentam que a possibilidade de falar inglês não tem preço já que as possibilidades de crescimento de saber a língua são infinitas Saber mais de um idioma melhora a memória e as habilidades cognitivas não relacionadas à linguagem das pessoas, segundo um estudo. E saber especificamente inglês, irá permitir ampliar o seu mundo e rede de contatos. Anime-se a ampliar as suas capacidades idiomáticas e os seus horizontes.
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RECRUITMENT KEY VOCABULARY
When a company needs to recruit or employ new people, it usually advertises the job or position in the recruitment section of a newspaper or magazine. People who are interested can then apply for the job by sending a letter of application and acurriculum vitae containing details of their education and experience to the company. The company will then draw up a shortlist of candidates, who are then invited to attend an interview.
Reading Read the following job advertisements, and then answer the questions. A) JOB ADVERTISEMENTS
St. Mary's Junior School Heath Drive, Ware,Herts SG12 ORL TEACHING ASSISTANT
Required from: November 2002 - Term time only, four mornings weekly We are looking for a caring and enthusiastic teaching assistant to work in a Y3 classroom to work alongside children who require extra support. Experience of working with children is essential. You will be part of a friendly and committed staff team and we shall offer opportunities to help you develop professionally. Please telephone Jane Hannibal, School Secretary for further details. Visits are welcomed. Letters of application and CV with the details of 2 referees should be sent to Liz Neville, Head teacher by October 14.
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B) JOB ADVERTISEMENTS
CONTRACTS MANAGER
Diamond PLC has been providing a quality service for over 25 years, specialising in refurbishment and major alterations for Local Authorities & Housing Associations in the London area. Our continued success is due to the commitment of our dedicated team of professionals. We are looking for an experienced Contracts Manager, able to demonstrate the drive necessary to lead a team of Surveyors, Site Managers and Trades, reporting to the Contracts Director. You will be responsible for controlling projects of all sizes up to £3m using the company's management control process and our fully computerised ICT system. This is a great opportunity for an individual with a proven track record of delivering projects on time & within budget whilst able to maintain our mission statement of 'Building Quality on Time'. If you feel this is the challenge for you, please apply in writing with a full CV to: Sarah Curry HR Department Diamond Plc52 Stamford Road London N15 4PZ
COMPREHENSION QUESTIONS
1. Read through the advertisements again and make a list of all the words and expressions used to describe: a) The job requirements b) The benefits offered by the job.
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2. Look at the job advertisement labelled (B) and answer the questions.
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JOB ADS: READING BETWEEN THE LINES
Checking out job advertisements is popular with executives worldwide. But though the activity is universal, is the same true of the advertisements? Are executive positions in different countries advertised in the same way? A comparison of the jobs pages of The Times of London, Le Monde of Paris and Germany's Frankfurter Allgemeine Zeitung suggests not. First, what UK job seekers consider an essential piece of information -what the post pays- is absent from French and German adverts. It is often left to applicants to raise this themselves. In contrast, most British advertisements mention not only salary, but also other material incentives including a car and fringe benefits. French or German advertisements rarely refer to these. The attention given to rewards in the UK indicates the importance of the job and its responsibility. In Germany and France, that information is given by the level of experience and qualifications demanded. Salary can be assumed to correspond with this. If French and German adverts are vague about material rewards, they are precise about qualifications. They usually demand "a degree in ...", not simply "a degree". In Germany, for example, a technical director for a machine tool company will be expected to have a Dipl.-Ing degree in Mechanical Engineering. French advertisements go further. They may specify not just the type of grande école degree, but sometimes a particular set of institutions (Formation supérieure X, Centrale, Mines, HEC, ESSEC), these being the most famous grandes écoles. All this contrasts with the vague call for "graduates" (or "graduate preferred"), which is found in the UK. British companies often give the impression that they have a particular type of applicant in mind, but are not sure about the supply and will consider others. Their wording suggests hope and uncertainty, as in this advertisement from The Times: "Whilst educational standards are obviously important, a large measure of personal enthusiasm is likely to secure the success of your application." In the UK, qualifications beyond degree level make employers nervous, but in France or Germany it is difficult to be "overqualified". Many people on German executive boards have doctorates and the French regard five or six years of intensive post-bacealauréat study at a grand école as ideal training. British
intelligence, as managers are in France or for their expert knowledge, as in Germany. Instead the British give importance to social, political and leadership skills. managers are not selected primarily for their
This difference also shows in the personal qualities mentioned. British advertisements stress energy, ability to communicate and motivate. German advertisements like achievement, but it tends to be less personality-driven. German companies want candidates with sound knowledge, experience and
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competence in their field. They rarely recruit novices, as do British employers. French advertisements refer more to intellectual qualities like analytical aptitude and independence. Even the tone of the job advertisements is different in the three countries. By French and German standards, British advertisements are very audacious: They attract young executives with challenges such as: "Are you reaching your potential?" whereas French and German advertisements are boringly direct, aiming to give information about the job rather than to sell it. All this points to three different conceptions of management. The French regard it as intellectually complex, the Germans as technically complex, and the British as interpersonally complex. But they agree on one thing: it's complex.
QUESTIONS
THE CURRICULUM VITAE
Study the following CV and decide where each of the following headings should be placed. References Interests & Achievements Personal Details Employment Education & Qualifications Additional Skills
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1.- ________________________________ DATE OF BIRTH: 15th June 1977 MARITAL STATUS: Single NATIONALITY: British DRIVING LICENCE: Full UK Driving Licence (Sep 1994) 2.- ________________________________ 1995 - 1999 UNIVERSITY OF THE WEST OF ENGLAND, Bristol BA (Hons) Modern Languages & European Studies (2i) 1989 - 1995 GOFFS LANGUAGE COLLEGE, Cheshunt A-Levels: German (C) French (E) AS-Levels: Religious Instruction (E) General Studies (D) 3.- ________________________________ - Computer, Internet and E-Mail literate. - Proficient in the use of Windows 95, 98; experience of Windows NT. - Detailed knowledge of Microsoft Word, Excel, Access and PowerPoint. - Fully conversant with Microsoft Outlook and Netscape Messenger. - Accurate keyboard skills and the ability to type 50 w.p.m. 4.- ________________________________ Jun 2000 - present SDRC UK Limited, Hitchin, Hertfordshire Position: Training Co-ordinator At SDRC, my role is to support the Automotive Team in the processing and marketing of training for all UK-based Ford and Jaguar approved Suppliers. I am responsible for co-ordinating all training orders, acting as the sole point of contact for Automotive Suppliers. Sep 1999 - Jan 2000 Trade Mark Consultants Co, Harrow, Middlesex
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