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Supply chain strategy of Dominos
DOMINOS QUESTIONNAIRE
CUSTOMER NAME: CONTACT NO:
AGE: GENDER:
Please tick the appropriate option to indicate your degree of satisfaction.
Q1) I Feel difficulties while placing order directly. directly. (a) Strongly Agree (b) Agree Agree (c) Neither Agree nor Disagree Disagree (d) Disagree Disagree (e) Strongly disagree.
Q2) Rate Dominos for keeping its promise. (a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d) Dissatisfied (e) Extremely Extremely Dissatisfied. Dissatisfied.
Q3) Rate Dominos for its “30 minutes nahi to free” campaign. (a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d) Dissatisfied (e) Extremely Extremely Dissatisfied. Dissatisfied.
Q4) Delivery boy makes lot of queries while delivering the pizza. (a) Strongly Agree (b) Agree Agree (c) Neither Agree nor Disagree Disagree (d) Disagree Disagree (e) Strongly disagree.
Q5) I am satisfied by the services provide by the Dominos. (a) Strongly Agree (b) Agree Agree (c) Neither Agree nor Disagree Disagree (d) Disagree Disagree (e) Strongly disagree.
Q6) Dominos always gives value for money. (a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d) Dissatisfied (e) Extremely Dissatisfied.
Q7) Dominos sometimes refuses to take order. (a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d) Dissatisfied (e) Extremely Extremely Dissatisfied. Dissatisfied.
Q8) Dominos delivers pizzas within reasonable time period. (a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d) Dissatisfied (e) Extremely Extremely Dissatisfied. Dissatisfied.
Q9) Rate Dominos for its quality of the pizzas. (a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d) Dissatisfied (e) Extremely Extremely Dissatisfied. Dissatisfied.
Q10) Domino’s staff is always able to provide me with the information that I require. (a) Strongly Agree (b) Agree Agree (c) Neither Agree nor Disagree Disagree (d) Disagree Disagree (e) Strongly disagree.
Q11) Rate the staff at Dominos on being courteous. (a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d) Dissatisfied (e) Extremely Extremely Dissatisfied. Dissatisfied.
Q12) Dominos would would be my my First choice. choice. (a) Strongly Agree (b) Agree Agree (c) Neither Agree nor Disagree Disagree (d) Disagree Disagree (e) Strongly disagree.
Q13) Dominos sometimes serve bad quality of pizzas. (a) Strongly Agree (b) Agree Agree (c) Neither Agree nor Disagree Disagree (d) Disagree Disagree (e) Strongly disagree.
Q14) Rate Dominos for its order placement system over the phone. (a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d) Dissatisfied (e) Extremely Extremely Dissatisfied. Dissatisfied.
Q15) I would recommend Dominos to others. (a) Strongly Agree (b) Agree Agree (c) Neither Agree nor Disagree Disagree (d) Disagree Disagree (e) Strongly disagree.
