job satisfaction questionnaire for project workFull description
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Questionnaire for customer satisfaction for patanjali products
Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specifi…Full description
Here is a good questionnaire for customer satisfaction for dominos......Full description
dis is de questionnaire of customer satisfaction at vodafone
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JOB SATISFACTION QUESTIONNAIRE:
1. Name: 2. Age
……………………………………………………… :
a. below 25
b. b/w 26-35 26-35
c. b/w 36-45
d. 46 & above
3. Gender: a.
Male
b. Female
4. Average income: a. Below 60000
b. b/w 60000-80000
c. b/w 80000-100000 80000-1000 00
d. 100000 & above
5. Family size: a. One d. Four
b. Two
c. Three
e. Five & above
6. Marital status : Single
Married
7. How long you have been working in the industry? a) less than 3 b) 3-5 years c)more than 5 years
8. How do you feel the working environment? a) excellent b) good c)satisfactory not satisfactory
9.
How secure do you feel in your job? a) high secure b) secure c)insecure
10. How do you feel the smooth relationship with your employers and coworkers? a) very high b) high c)medium d)low
11. Opinion about your job a) highly satisfied b) satisfied c) others (specify) ………….. d) not satisfied
12. Are you satisfied with the appreciation or reward system provided by your management? a) highly satisfied b) satisfied c)needs improvement
13. Are you satisfied with the bonus and incentives given? a) highly satisfied b) satisfied c)needs improvement
14. Are you satisfied with the overall compensation package? a) highly satisfied b) satisfied c)needs improvement
15. How do you feel about the welfare scheme of your showroom? a) highly satisfied b) satisfied c)needs improvement
16. Do you really enjoy / relax in your tea time and lunch break? a) Yes
b) No
17. My manager/supervisor provides me with continuous feedback to help me achievement a)strongly disagree b)disagree c)somewhat agree d)agree e)strongly agree
18. For the questions that follow, please use the following scale to express the extent to which you agree or disagree with the statement given in the questionnaire. Please tick: 1, if you ‘AGREE’ with the statement 4, if you ‘DISAGREE’ with the statement Agree 1
Somewhat Agree 2
Somewhat Disagree 3
Disagree 4
S.No. Statements 1) Please indicate your level of agreement with each of the following statement: a) My job is appreciated. b) I am provided with all resources to perform. c) The working conditions are good and safe. d) I feel stressed in my job. e) I like my job. 2) 3) 4) 5) 6) 7) 8)
I am recognized as an individual. I get support and teamwork from other departments in the Company. I understand the company’s objective and try to achieve the same. The mission/purpose of the company makes me feel that my job is important. The departments formed with clear-cut goals/tasks to be achieved by the team members. The reporting structure is very easy and clear between my superior and me. My senior encourages high achievement by reducing the fear of
1
2
3
4
9) 10) 11) 12) 13) 14) 15) 16) 17) 18) 19) 20) 21) 22) 23) 24) 25) 26) 27) 28) 29) 30) 31) 32) 33) a) b) c)
failure. My senior clearly defines my job responsibilities. My senior communicates to me the areas of improvement in my job. My senior is objective, in terms of tasks assigned and outcomes observed, while evaluating my feedback. My senior, or colleagues at work, seems to care about me as a person. The company makes efforts to identify my strengths and weaknesses. The organization views its employees as assets. I get an opportunity to do innovative things at work. My views and participation are valued. In this organization the tasks performed by an individual is assessed with reference to ones experience and expertise. The organization structure facilitates teamwork, which enhances effective accomplishment of tasks. Management has created an open and comfortable work environment. People who are hardworking and results oriented are praised and rewarded in this organization. The compensation paid in this organization is commensurate to the responsibilities shouldered. The compensation is satisfactorily reviewed from time to time. The work accomplished by teams is periodically evaluated to check its effectiveness. In this organization the inter departmental communication is effective and reliable. The organization gives adequate paid leave. The insurance scheme provided by the organization helps in motivating employees. The suggestion scheme provided by the organization helps in the welfare of the employees and benefits the organization. I am satisfied with the gratuity policy adopted by the company. Management is flexible and understands the importance of balancing my work and personal life. I feel secure about my job. My organization shows respect for a diverse range of opinions,ideas and people. I am accountable only to my boss. Which qualities you like in your senior, Please tick the desirable option: He/she practices the standards by setting personal example. He/she communicates effectively, open-minded and trustworthy. Does not hide any information pertaining to the department or
d) e)
the task I am involved in. Makes himself/herself easily accessible to discuss issues pertaining to our job and personal needs. He/she is a constant source of inspiration to all the team members.
