PT.XYZ WAWANCARA TERSTRUKTUR
Inti Inti Tes wawa wawanca ncara ra adala adalahh berus berusaha aha untuk untuk mengg menggali ali kompe kompeten tensi si yakni yakni Keahli Keahlian an ( skill ), ), Pengeta Pengetahua huann (knowledge), knowledge), Perilaku (behavior (behavior ) dan atribut personal ( personal ( personal attribute) attribute ) serta satu lagi yang bersifat tambahan tapi harus ada yakni Motivasi (motivation ( motivation) ) ! Keahlian (skill) " Kefasihan atau kemampuan untuk menyelesaikan tugas fisik atau mental yang spesifik Keahlian ini diasah dan didapat melalui proses bela#ar yang tepat dan ditun#ukkan dalam beker#a ! Pengetahuan (knowledge) " Pemahaman detail terhadap materi spesifik yang diperoleh melalui pendidikan formal, training profesional, atau pengalaman beker#a Misal akunting, marketing dan rekayasa ! Perilaku (behavior) " Tindakan dan ekspresi yang bisa diobeservasi $eperti sifat kooperatif, kepemimpinan, empati empati,, penga pengambi mbilan lan resiko resiko dan dan ker#as ker#asama ama tim tim Teknik eknik yang yang bisa bisa dilaku dilakukan kan adalah adalah deng dengan an wawanc wawancara ara pengalam pengalaman an masa lalunya lalunya bagaiman bagaimanaa yang bersangku bersangkutan tan menghad menghadapi api atau dihadap dihadapkan kan suatu masalah% masalah% peker#aan baik secara individu atau kelompok dan bagaimana responnya terhadap masalah tersebut serta tanggapan orang lain terhadapnya ! &tribut personal (personal attribute) " sebuah karakteristik, sifat bawaan atau respon konsisten terhadap hal tertentu yang menyebabkan sesuatu ter#adi, hal ini tidak bisa diamati secara langsung Misalnya integritas, ke#u#uran dan percaya diri Karena tidak bisa diamati secara langsung, maka diperlukan keahlian khusus dalam wawancara Teknik Teknik yang bisa dilakukan adalah dengan melihat kosistensi yang bersangkutan dalam wawancara dan responnya terhadap masalah yang dihadapkan ! Motivasi (motivation) " kemauan untuk bela#ar, bela#ar, beker#a dan berprestasi 'awancara hendaknya mencakup semua hal diatas ontoh wawancara Pembuka Meng Menguc ucap apka kann sala salam m * Menera Menerangk ngkan an tu#ua tu#uann wawa wawanca ncara ra Tentang Motivasi " Tahukah atasan atasan anda anda yang sekarang tentang tentang keinginan keinginan anda anda untuk mengubah mengubah peker#aan+ peker#aan+ * Menga Mengapa pa anda anda ingin ingin meru meruba bahh peker# peker#aan aan++ &pa yang yang menyeb menyebabka abkann anda anda memasuki memasuki bidan bidangg ker#a ker#a ini+ ini+ - Mengapa Mengapa anda anda meninggal meninggalkan kan peker#aa peker#aann dengan dengan posisi posisi yang telah telah anda raih+ raih+ . &pa yang ingin anda anda ker#akan lima tahun tahun yang akan datang+ datang+ /an /an kapan anda merencanakan merencanakan pensiun+ 0 &pa peke peker#a r#aan an yang yang idea ideall menuru menurutt anda+ anda+ 1 &pabila &pabila anda memiliki memiliki kebebasan kebebasan penuh penuh untuk memilih memilih keberhasila keberhasilann besar dalam suatu suatu bidang peker#aa peker#aan, n, bidang apa yang akan anda pilih+ Mengapa+ Tentang Pendidikan 2raika 2raikann pendi pendidik dikan an anda anda kepa kepada da saya saya * menga mengapa pa bida bidang ng itu itu yang yang anda anda ambi ambil+ l+ 3agaim 3agaiman anaa prest prestasi asi bela bela#ar #ar and anda+ a+ - &pa sa#a sa#a aktivit aktivitas as anda anda selama selama mengikut mengikutii pendidi pendidikan+ kan+ . &pa sa#a penghar penghargaan gaan yang anda peroleh peroleh + 0 3agaim 3agaiman anaa nilai nilai rata!r rata!rata ata anda+ anda+ 1 &dakah nilai anda anda itu benar!benar mencerminkan kemampuan penuh anda+ (Kalau tidak) mengapa+ mengapa+ 4 Mata pela#ar pela#aran an apakah apakah yang paling paling anda anda senangi senangi dan dan tidak disenan disenangi+ gi+ (Kenapa+ (Kenapa+)) 5 Pernahka Pernahkahh anda mengikuti mengikuti trainin trainingg khusus khusus untuk peker# peker#aan aan ini+ ini+ Tentang Pengalaman Menga Mengapa pa Kami Kami harus harus meng mengang angkat kat and anda+ a+ * Memenuhi Memenuhi syaratkah syaratkah anda anda uuntuk ntuk peker#aan peker#aan ini+ &pa yang yang anda ker#akan ker#akan di tempat tempat ker#a sekarang sekarang ini+ - &pa yang dapat dapat anda anda lakukan untuk untuk meningkat meningkatkan kan operasi operasi perusahaa perusahaan%ins n%instansi tansi ini+ ini+ . $iapa $iapa yang paling paling berpen berpengaru garuhh atas diri anda+ anda+ 3agaim 3agaimana+ ana+ 0 &pa sa#a tugas yang yang anda lakukan pada pada waktu lalu yang palling anda anda sukai%tidak sukai%tidak disukai dan mengapa+ mengapa+ 1 &pa sa#a sa#a kelebih kelebihan%ke an%kelema lemahan han anda anda untuk untuk peker# peker#aan aan ini+ ini+ 4 &pa kelemah kelemahan an yang yang anda temuka temukann pada dari dari atasan atasan anda anda yang terdah terdahulu+ ulu+ 5 &tasan &tasan tipe tipe apa apa yang yang anda anda sukai sukai dan dan kenap kenapa+ a+ 6 7rang yang bagaimana bagaimana yang paling anda sukai%tidak sukai%tidak disukai sebagai teman teman ker#a+
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PT.XYZ * - . 0 1 4 5 *6 * **
3erapa orang orang yang pernah pernah men#adi men#adi bawahan bawahan anda+ &pa keberhasilan terbesar yang telah telah anda capai sampai sampai sekarang+ Peralatan Peralatan apa apa yang anda anda kuasai+ kuasai+ Mengapa anda sering berganti berganti peker#aan+ peker#aan+ Pernahkah anda anda diberhentikan diberhentikan atau diminta untuk untuk mengundurkan mengundurkan diri+ 2raikan krisis terbesar terbesar dalam karir anda+ anda+ &pa yang anda ker#akan selama selama periode yang tidak tercakup dalam dalam ikhtisar penglaman penglaman anda+ 3ila ada tawaran tawaran yang lebih baik, bagaimana bagaimana sikap sikap anda Mengapa anda tidak tidak beker#a sedemikian lama+ &pa #enis penyakit yang anda derita derita selama ini+ Mengapa anda tinggalkan tinggalkan peker#aan peker#aan sebelumnya+ sebelumnya+ /apatkah saya ketahui ketahui percontoh percontoh ker#a anda+
Tentang 8a#i &pa &pa yang yang anda anda perl perluk ukan an++ * 3erapa 3erapa ga#i minimum minimum yang akan anda terima+ terima+ 3agaiman 3agaimanaa catatan catatan ga#i ga#i anda anda selama selama lima lima tahun tahun terakhir+ terakhir+ - Mengapa Mengapa anda anda pandang pandang bahwa bahwa anda sangat sangat memenu memenuhi hi syarat dalam dalam peker#aan peker#aan ini+ ini+ . Kami Kami tidak tidak dapat dapat mengg mengga#i a#i anda sebesar sebesar itu $udihkah $udihkah anda anda mulai mulai dengan dengan ga#i yang lebih lebih rendah rendah untuk untuk kemudian sampai pada #umlah tersebut+ 0 3erapa 3erapa besar besar penghasil penghasilan an yang yang anda harap harapkan kan lima lima tahun tahun mendatan mendatang+ g+
atatan" 'awancara terstruktur tersebut kalau bisa disisipi dengan wawancara wawancara situasional * 2sahakan menghindari sipewawancara bicara terlalu banyak dan biarkan yang diwawancari bicara banyak tentang dirinya terutama tentang kualifikasi+ 3. Perhatikan kerapian, penampilan, antusiasme, pengungkapan pengungkapan pikiran dan cara berbicara serta cara pandang atau sorot matanya
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PT.XYZ Indianan 2niversity 3loomington 9ibraries INTERVIEW QUESTIONS & 9I$T 7: T;$T;/ <2;$TI7=$ '&>M!2P <2;$TI7=$ '7>K ?I$T7>@ A73 P;>:7>M&=; ;/2&TI7= &>;;> 87&9$ $;9:!&$$;$$M;=T >;&TIBIT@ /;I$IB;=;$$ >&=8; 7: I=T;>;$T$ M7TIB&TI7= '7>K $T&=/&>/$ 9;&/;>$?IP 7>&9 P>;$;=T&TI7= $KI99$ '>ITT;= 7MM2=I&TI7= $KI99$ :9;CI3I9IT@ $T>;$$ T79;>&=; $T&3I9IT@ D M&T2>IT@ I=T;>;$T I= $;9: /;B;97PM;=T '&>M!2P <2;$TI7=$ 'hat made made you apply for this position+ ?ow did you hear about this #ob opening+ 3riefly, would you summariEe your work history D education for me+ '7>K ?I$T7>@ 'hat special aspects of of your work eFperience eFperience have prepared prepared you for this #ob+ an you describe for me one or two of your most important accomplishments+ ?ow much supervision have you typically received in your previous #ob+ /escribe for me one or two of the biggest disappointments in your work history+ 'hy are you leaving your present #ob+ (or, 'hy did you leave your last #ob+) 'hat is important to you in a company+ 'hat things do you look for in an organiEation+ A73 P;>:7>M&=; ;veryone has strengths strengths D weaknesses as workers 'hat are are your strong points for this #ob+ 'hat would you say are areas needing improvement+ ?ow did your supervisor on your most recent #ob evaluate your #ob performance+ 'hat were some of the good points D bad points of that rating+ 'hen you have been told , or discovered for yourself , a problem in your #ob performance, what have you typically done+ an you give me an eFample+ /o you prefer working alone or i n groups+ 'hat kind of people do you find it most difficult to work with+ 'hy+ $tarting with your last #ob, tell me about any of your achievements that were recogniEed by your superiors an you give me an eFample of your ability to manage or supervise others+ 'hat are some things you would like to avoid in a #ob+ 'hy+ In your previous #ob what kind of pressures did you encounter+ 'hat would you say is the most important thing you are looking for in a #ob+ 'hat are some of the things on y our #ob you feel you have done particularly well or in which you have achieved the greatest success+ 'hy do you feel this way+ 'hat were some of the things about your l ast #ob that you found most difficult to do+ 'hat are some of the problems you encounter in doing your #ob+ 'hich one frustrates you the most+ 'hat do you usually do about it+ 'hat are some things you particularly liked about your last #ob+ /o you consider your progress on the #ob representative of your ability+ 'hy+ ?ow do you feel about the way you D others in the department were managed by your supervisor+ If I were to ask your present (most recent) employer about your ability as aGGGGGGGGGGGGGGGGGGGG, aGGGGGGGGGGGGGGGGGGGG, what would he%she say+ ;/2&TI7= 'hat special aspects of of your education or training have prepared you for this #ob+ 'hat courses in school have been of most help in doing your # ob+ &>;;>! 87&9$ 'hat is your your long!term employment or or career ob#ective+ ob#ective+ 'hat kind of #ob do you see yourself holding five years from now+ 'hat do you feel you need to develop in terms of skill D knowledge in order to be ready for that opportunity+ 'hy might you be successful in such a #ob+ ?ow does this #ob fit in with your overall career goals+ 'ho or what in your life would you say influenced you most with your career ob#ectives+ an you pinpoint any specific things in your past eFperience that affected your present career ob#ectives+
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PT.XYZ 'hat would you most like to accomplish accomplish if you had this #ob+ 'hat might make you leave this # ob+ $;9:!&$$;$$M;=T 'hat kind of things things do you feel most confident confident in doing+ an you describe for me a difficult obstacle you have had to overcome+ ?ow did you handle it+ ?ow do you feel this eFperience affected your personality or ability+ ?ow would you describe yourself as a person+ 'hat do you think are the most important characteristics D abilities a person must possess to become a successful ( )+ ?ow do you rate yourself in these areas+ /o you consider yourself a self!starter+ If so, eFplain why ( and give eFamples) 'hat do you consider to be your greatest achievements to date+ 'hy+ 'hat things give you the greatest satisfaction at work+ 'hat things frustrate you the most+ ?ow do you usually cope with them+ >;&TIBIT@ In your work eFperience, eFperience, what have have you done that you consider truly creative+ an you think of a problem you have encountered when the old solutions didnHt work D when y ou came up with new solutions+ 7f your creative accomplishments big or small , at work or home, what gave you the most satisfaction+ 'hat kind of problems have people recently call ed on you to solve+ Tell me what you have devised /;I$IB;=;$$ /o you consider yourself to be thoughtful, analytical or do you you usually make up your mind mind fast+ 8ive an eFample ('atch ('atch time taken to respond) 'hat was your most difficult decision in the last siF months+ 'hat made it difficult+ The last time you did not know what decision to make, what did you do+ ?ow do you go about making an important decision affecting your career+ 'hat was the last ma#or problem that you were confronted with+ 'hat action did you take on it+ >&=8; 7: I=T;>;$T$ 'hat organiEations organiEations do do you belong to+ Tell me specifically what you do in the civi c activities in which you participate (9eading uestions in selected areas ie sports, economics, current events, finance) ?ow do you keep up with whatHs going on in your company % your i ndustry% your profession+ M7TIB&TI7= 'hat is your professional goal+ an you give me eFamples of eFperience on the #ob that you felt were satisfyi ng+ /o you have a long D short!term plan for your department+ Is it realistic+ /id you achieve it last year+ /escribe how you determine what constitutes top priorities in the performance of your #ob '7>K $T&=/&>/ $ T&=/&>/$ $ 'hat are your standards of success in your #ob+ In your position, how would you define doing a good #ob+ 7n what basis was your definition determined+ 'hen #udging the performance of your subordinate, what factors or characteristics are most important to you+ 9;&/;>$?IP In your present #ob what what approach do you take to get your people together together to establish a common common approach to a problem+ 'hat approach do you take in getting your people to accept your ideas or department goals+ 'hat specifically do you do to set an eFample for your employees+ ?ow freuently do you meet with your immediate subordinates as a group+ 'hat sort of leader do your people feel you are+ &re you satisfied+ ?ow do you get people who do not want to work together to establish a common approach to a problem+ If you do not have much time D they hold seriously differing vi ews, what would be your approach+ ?ow would you describe your basic leadership style+ 8ive specific eFamples of how you practice this+ /o you feel you work more effectively on a one to one basis or in a group situation+ ?ave you ever led a task force or committee or any group who doesnHt report to you, but from whom you have to get work+ ?ow did you do it+ 'hat were the satisfactions D disappointments+ ?ow would you handle the #ob differently+ 7>&9 P>;$;=T&TI7= $KI99$ ?ave you ever done any public public or group speaking+ speaking+ >ecently+ 'hy+ 'hy+ ?ow did it go+ ?ave you made any individual presentations recently+ ?ow did y ou prepare+ '>ITT;= 7MM2=I&TI7= $KI99$ 'ould you rather rather write a report report or give a verbal report+ 'hy+ 'hat kind of writing have y ou done+ :or a group+ :or an individual+ 'hat is the eFtent of your participation in ma#or reports that have to be written+ :9;CI3I9IT@ 'hat was the most important important idea or suggestion you you received recently from your employees+ employees+ 'hat happened happened as a result+ 'hat do you think about the continuous changes in company operating policies D procedures+
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PT.XYZ ?ow effective has your company company been in adapting adapting its policies to fit a changing environment+ environment+ 'hat was the most significant change made in your company in the last siF months which directly affected you, D how successfully do you think you implemented this change+ $T>;$$ T79;>&=; /o you feel pressure in your #ob+ #ob+ Tell Tell me about it 'hat has been the highest pressure situation you have been under in recent years+ ?ow did you cope with it+ $T&3I9IT@ D M&T2>IT@ /escribe your most significant success success D failure in the last two years 'hat do you like to do best+ 'hat do you like to do least+ 'hat in your last review did your supervisor suggest needed improvement+ 'hat have you done about it+ I=T;>;$T I= $;9: /;B;97PM;=T 'hat has been the most most important person or event event in your own self development+ development+ ?ow much of your education did you earn+ 'hat kind of books D other publications do you read+ ?ave you taken a management development course+ ?ow are you helping your subordinates develop themselves+
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PT.XYZ SEKILAS DAFTAR PERTANYAAN SEPUTAR SKILLS (Interview) * - . 0 1 4 5 6 * - . 0 1 4 5 *6 * ** * *- *. *0 *1 *4 *5 6 * - . 0 1 4 5 -6 - -* - -- -. -0 -1 -4 -5 .6 . .* . .- .. .0 .1 .4 .5 06 0 0* 0 0- 0. 00 01 04
'hat 'hat are are your your grea greate test st stre streng ngth ths+ s+ 'hat 'hat are your your grea greates testt weakne weaknesse sses+ s+ ?ow ?ow do do you you reso resolv lvee con conflflict icts+ s+ 'hat 'hat are are your your team!p team!play layer er attrib attribute utes+ s+ ?ow ?ow do you you hand handle le lea leade dersh rship ip++ ?ow do you you deal deal with with inter interper person sonal al confl conflict+ ict+ 'hatH 'hatHss the tough toughest est prob problem lem youH youHve ve ever ever solved solved++ 'hat 'hat challe challenge ngess have have you faced faced in a leade leadersh rship ip positi position+ on+ 'hat 'hat was was a team team pro#e pro#ect ct that that you you helped helped comple complete+ te+ 'hat techni techniues ues do you you use to to motivate motivate people+ people+ ?ow do you deal deal with with pressure pressure situat situations+ ions+ 'hat pressure pressure situati situations ons have have you been involve involvedd with+ 'hat difficu difficultlt decisions decisions have have you you made+ made+ ?ow do you you persuade persuade people people to your your point point of view+ view+ 'hat is your bigges biggestt profession professional al challeng challenge+ e+ ?ow do do you you deal deal with with failur failure+ e+ 'hat 'hat do you you find find frustr frustrati ating+ ng+ ?ow do you you react react when when your honest honestyy is uestione uestioned+ d+ ?ow do you plan plan to correc correctt your weaknesses+ weaknesses+ 'hat skills skills do you most most need need to develo develop+ p+ &re you you willin willingg to take take risks risks++ an you take take inst instruc ructio tions+ ns+ ?ow effe effective ctive are you you under under pressur pressure+ e+ ?ow well well do do you cooper cooperate ate++ 'hat difficu difficultlt problems problems have have you dealt dealt with+ with+ /o you you have have attent attention ion to detail detail++ /o you prefer prefer to work work alone alone or with with others+ others+ 'hat are your working working metho methods+ ds+ ?ave you you had proble problems ms getting getting along along with with others+ others+ ?ave you you successfull successfullyy dealt with with difficult difficult people people++ ?ow do you you deal deal with people people at at different different levels+ levels+ ?ow do do you you prepare prepare for ma#or ma#or pro#ects+ pro#ects+ ?ow do do you hand handle le direct direction ions+ s+ ?ow do do you you handle handle chan change+ ge+ 'hat skills skills do you think think you you need to improve+ improve+ 'hat 'hat do you you find find toug toughh to do+ do+ 'hat decisions decisions are are difficu difficultlt for you+ ?ow do you feel feel your subordinat subordinates es would describe describe you you as a communicator communicator++ ?ow would would you characteriE characteriEee your leadership leadership and use use of authority+ authority+ 'hat do do you consider consider to be your your greatest greatest asset+ asset+ 'ere there there any special difficulties you overcame overcame in achieving these these accomplishments+ accomplishments+ 'hat have have you you learned learned on on your current current #ob+ #ob+ ?ow do do you you plan plan for large pro#ects+ pro#ects+ 'hat have you learne learnedd from from your your #obs+ #obs+ /o you like to work alone alone or with with others+ others+ ?ow do you feel that youHve improved your planning process process in the last few years+ years+ 'hat are some eFamples eFamples of important important recommendations recommendations or decisions youHve made recently+ 'hat types of decisions are easiest for you to make make and which ones do you find most difficult+ difficult+ ?ow would would you handle handle a decision decision for for which no procedu procedure re eFisted+ eFisted+ 'hat factors do you think have contributed to your effectiveness effectiveness as a supervisor+ ?ow woul wouldd you sell me me this this pen+ pen+ ?ow do do you hand handle le critic criticism ism++ 'hat are your your most most outsta outstanding nding traits+ traits+ &re you you a very organiEed organiEed person+ person+ /o you you manage manage your your time time well+ well+ /id you you have have any trouble trouble finding finding us+ 'hat do you you do when faced faced with with an importan importantt decision+ decision+ /escribe how you work under pressure pressure /o you anticipate problems effectively or #ust react react to them+ &re you an innova innovator tor++ an you thin thinkk tactic tacticall ally+ y+ an you you think think strateg strategical ically+ ly+ 'hat are are the skills you you need need to work work on most+ most+ 'hat about about your performa performance nce do your bosses bosses tend to criticiEe criticiEe most+ most+ 'hat were were the results results of your your last performan performance ce appraisal+ appraisal+ 'hat were were the key strengths strengths and and weaknesses weaknesses mentione mentionedd by your boss+ I need anothe anotherr copy of your your resume resume /o you have have one with with you+ @our @our supervisor tells you to to do something something in a way you know is ineffective ineffective 'hat would would you do+ @our @our supervisor left an assignment in your your JinJ boF, then left town for for a week =ow, =ow, you canHt reach him and and donHt understand the assignment 'hat would you do+
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PT.XYZ 05 ?ow do do you hand handle le confl conflict icts+ s+ 16 ?ow many many hours a week week does itit take you to get get your work work done+ done+ 1 /escribe your management philosophy philosophy ?ave your your disappointments disappointments helped you improve yourself+ 1* ?ow did did you you plan plan to interv interview iew++ 1 ?ow would would you evalua evaluate te my interview interviewing ing skills+ skills+ 1- /o you you consid consider er yourself yourself creative+ creative+ 1. /o you you consid consider er yourself yourself analytical+ analytical+ 10 ?ow organi organiEed Eed are you+ you+ 11 ?ow would would you compare compare your tactical tactical thinking thinking to your strategi strategicc thinking+ thinking+ 14 ?ow do do you orga organiEe niEe your your time time++ 15 ?ow do do you deal deal with with surp surpris rises+ es+ 46 ?ow are your your verba verball skills+ skills+ 4 ?ow are are your your writi writing ng skills skills++ 4* ?ow would would you compa compare re your verbal verbal and and writing writing skills+ skills+ 4 'hat 'hat are are your your best best skills skills++ 4- 4- &re &re you you crea creatitive ve++ 4. &re you systema systematic tic++ 40 /o you you work work well well in pressur pressuree situation situations+ s+ 41 ?ow would would you you handle handle an an angry angry customer customer++ 44 ?ow would would you you handle handle an an angry angry superviso supervisor+ r+ 45 ?ow do do you you keep keep track track of pro#ects+ pro#ects+ 56 ?ow would would you you predict predict a productHs productHs success success++ 5 'hat factors would you use to predict a productHs performance performance in the the marketplace+ 5* ?ow would would you complete complete an assignmen assignmentt that you resent resent doing+ doing+ 5 ?ow would would you you clarify clarify an unclear unclear assignment assignment++ 5- ?ow do you go about about making making a decisio decision+ n+ 5. ?ow do do you you fiF uneFpecte uneFpectedd problems problems++ 50 ?ow would would you deal with a subordin subordinate ate who violated violated a company company policy+ policy+ 51 ?ow would would you help help a co!worker co!worker with a persona personall problem+ problem+ 54 'hat is your your manage management ment philosophy+ philosophy+ 55 ?ow would would you define define your your managemen managementt philosophy+ philosophy+ 66 /o you remember what new products I told you we were working on+ 6 &re you familiar with Jbody languageJ+ 6* /o you know what postures people take if they donHt like your ideas+ 6 /o you know what postures people take if they agree with you+ 6- 'hat would you do if some team members werenHt werenHt doing their share of the work+ 6. If you had a pro#ect due and a co!worker wanted to talk about something something else, what would you do+ 60 ?ow do you delegate responsibility+ 61 ?ow would you get subordinates who didnHt like each other to work together+ together+ 64 'hat was your most creative idea+ 65 ?ave you handled fiscal duties+ 6 ?ow do you organiEe your workload !! could you describe it+ Tell me about an eFperience where you had to manage people people conflicts at work !! could you describe an incident like this+ * /escribe techniues youHve used with great success in your field ?ave you ever managed people in the positions youHv youHvee held+ ?ave you been in charge of budgeting, approving eFpenses, eFpenses, or monitoring departmental progress progress against financial goals+ - &re you very ualified ualified in finances+ . 'hich languages are you fluent in+ 0 ?ow well do you work under under a deadline+ 1 ?ow do you interact with you superiors+ 4 ?ow well do you interact with your your co!workers+ 5 ?ow do you supervise your staff+ staff+ *6 'hat is your favorite favorite computer platform+ platform+ * ?ow do you get information information from a co!worker+ ** 'hat skills do you think think the position reuires+ reuires+ * 'hat skills do you think the ideal candidate candidate for this position should have+ have+ *- /o you speak a foreign language+ language+ *. /o you feel comfortable comfortable asking for help+ *0 ?ow do you show interest interest in your co!workers+ *1 ?ow do you establish rapport rapport with your subordinates+ *4 'hat sales pitches do you find most most effective with customers+ *5 ?ow would you sell a product product that is a slow or non!mover+ non!mover+ 6 'hat organiEational techniues do you use to manage your your workload+ /o you have a uniue approach to management management or supervision+ * ?ow do you earn respect respect from co!workers+ ?ow closely are are you supervised+ supervised+ - ?ow closely do you supervise+ . ;Fplain how you motivate others to work more efficiently efficiently 'hat methods do you employ to overcome challenges+ challenges+ 0 ?ow do you communicate communicate with your subordinates+ 1 ?ow do you communicate communicate with your superiors+ 4 ?ow would you go about about terminating an employee+ employee+ 5 ?ow do you go about about solving a problem+ -6 'hat eFperience do you have have in making oral presentations+ presentations+
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PT.XYZ - ?ow developed are your skills in this area+ area+ -* ?ow would you compare compare your written skills to your verbal skills+ - ?ow would you handle handle a supervisor challenging one of your decisions+ -- ?ow would you handle handle a difficult situation with a co!worker+ co!worker+ -. ?ow would you discipline a subordinate+ -0 ?ave you given any speeches+ -1 'hat topics have you spoken about+ about+ -4 ?ow do you prepare for speeches+ speeches+ -5 &s a department manager, manager, how would you establish staff rapport+ .6 /o you feel comfortable comfortable operating a budget+ budget+ . ?ow would you ask for advice+ .* ?ow would you ask for help+ . ?ow do you go about influencing someone to agree agree with your ideas+ .- If you were selling a product and you had a customer who was complaining about bad service, service, what would you do+ .. 'hat do you do when you know that you are right and others donHt agree agree with you+ .0 ?ow do you go about about making important decisions+ decisions+ .1 'hat steps would you take to terminate an employee who is not performing performing adeuately+ .4 'hat plan of action do you take when facing a problem+ problem+ .5 ?ow many people are you comfortable supervising+ 06 /o you feel comfortable making procedural changes affecting affecting your department+ 0 ?ow would you decide who to fire+ 0* 'hat do you do when when you have difficulty solving a problem+ problem+ 0 In what ways did you prepare prepare for this interview+ 0- ?ow would you go about creating a plan for your department if you were the boss+ boss+ 0. In what ways ways do your leadership leadership skills show+ 00 ?ow do you get along along with co!workers+ 01 ?ow important are details+ 04 :inish this sentence" $uccessful managers are the ones who 'hat do you do when youHre youHre stuck on a problem+ 05 an you work work alone+ 16 an you work with direct supervision+ 1 /o you need direct supervision+ 1* ?ow good are you at at personnel management+ management+ 1 Tell me about a time when you organiEed a pro#ect where your directions were vague+
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