SAP Best Practices Credit Management (BD7): Configuration Guide
© SAP SE Page 2 of 35
© SAP SE Page 1 of 4
SAP S/4HANA
October 2016
EnglishEnglish
Credit Management (BD7)
SAP SE
Dietmar-Hopp-Allee 16
69190 Walldorf
Germany
Building Block Configuration Guide
Copyright
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Content
Credit Management 6
1 Purpose 6
2 Preparation 6
2.1 Prerequisites 6
2.2 Supported Deployments 6
3 Configuration 7
3.1 Type of Update for Sales Info Structure 7
3.2 Business Partner 7
3.2.1 Activate Business Partner Role for Credit Management 7
3.2.2 Activate Screen Sequences 8
3.2.3 Sequence of Dialog Extensions 8
3.2.4 Define BP Roles 8
3.3 Master Data 9
3.3.1 Define Customer Credit Group 9
3.3.2 Create Rule for Scoring and Credit Limit Calculation 9
3.3.3 Create Risk Classes 10
3.3.4 Define Attributes Display 10
3.4 Credit Limit Check 12
3.4.1 Define Blocking Reasons 12
3.4.2 Define Checking Rules 12
3.5 Case Management 15
3.5.1 Define Processes 15
3.5.2 Create Attribute Profile 16
3.5.3 Create Values for Attribute 'Reason for Escalation' 18
3.5.4 Assign Reasons for Escalation to Attribute Profile 19
3.5.5 Create Function Profile 19
3.5.6 Configure Text IDs 21
3.5.7 Create Text Profile 21
3.5.8 Create Status Profile 23
3.5.9 Define Number Range Interval for Case 24
3.5.10 Set Value for Area ID 24
3.5.11 Define Case Types 25
3.5.12 Create Values for Attribute 'Category' 26
3.5.13 Create Values for Attribute 'Reason' 27
3.6 Documented Credit Decision 27
3.6.1 Create Profile for Case Search 27
3.6.2 Define Derivation of Element Types 29
3.6.3 Define Automatic Status Changes 29
3.6.4 Define Case Types for Documented Credit Decision 30
3.6.5 Assign Forms 30
3.7 Credit Exposure Update 31
3.7.1 Define Liability Categories 31
3.8 Integration with Sales and Distribution 31
3.8.1 Define Credit Groups 31
3.8.2 Define Risk Categories 32
3.8.3 Determining Active Receivables per Item Category 32
3.8.4 Assigning Sales Documents and Delivery Documents 33
3.8.5 Defining Automatic Credit Control 33
3.9 Checking Credit Control Area Update Control 34
4 Manual Build Steps 35
Credit Management
Purpose
The purpose of this document is to describe the general configuration steps required to manually set up the configuration within the system landscape that has already been installed using the corresponding installation or configuration guides for installation.
If you want to install SAP S/4HANA locally (on-premise) and if you do not want to configure manually and prefer an automated installation process using BC Sets and other tools, you can set up a best-practice client and activate the implementation content.If you want to install SAP S/4HANA locally (on-premise) and if you do not want to configure manually and prefer an automated installation process using BC Sets and other tools, you can set up a best-practice client and activate the implementation content. For more information, see the Administration Guide for the Implementation of SAP S/4HANA, on premise edition which is linked in the content library (included in the documentation package).
For more information, see the Administration Guide for the Implementation of SAP S/4HANA, on premise edition" which is linked in the content library (included in the documentation package).For more information, see the Administration Guide for the Implementation of SAP S/4HANA, on premise edition" which is linked in the content library (included in the documentation package).
Preparation
Prerequisites
Before you start installing this scenario, you must install the prerequisite building blocks. For more information, see the Building Block Prerequisites Matrix.
Supported Deployments
The configuration guide provides the implementation content for the different SAP S/4HANA products:
SAP S/4HANA Cloud – (CE) minimal scope and content
SAP S/4HANA – (OP) installed locally (on-premise), full scope and content coverageSAP S/4HANA – (OP) installed locally (on-premise), full scope and content coverage
Depending on the use case/deployment option/ S/4HANA product version, you need to implement the required scope/content starting with the Public cloud chapter and proceed with the next required sections.
For the full scope of the on premise scope & content – PC and OP are required
For the SAP S/4HANA Cloud scope & content – CE is required; OP is not required
Configuration
Type of Update for Sales Info Structure
Use
In this activity, you define the type of update for the relevant sales info structure.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Logistics General Logistics Information System Logistics Data Warehouse Updating Updating Control Activate Update Sales and Distribution
Transaction Code
OMO1
Make the following entries:
Field Name
Description
User action and values
Comment
Info structure
S066
Double-click the structure name.
Verify the update group entries.
Field Name
Description
User action and values
Comment
Update group
1 - Synchronous Updating (V1 Update)
Save your entries.
Choose Back.
Business Partner
Activate Business Partner Role for Credit Management
Use
To edit the credit master data of your customers, the business partner role must be active.
Procedure
On the SAP Easy Access screen, enter BUPT with no other characters in front:
Access the activity using one of the following navigation options:
IMG Menu
Business Partner Control Applications
Transaction Code
BUS1
On the Change View "Applications": Overview screen choose the Change Display button to edit by double-clicking UKM:
Application
Description
Checkbox Active
UKM
FSCM Credit Management
Selected
Save your entries.
Activate Screen Sequences
Use
To edit the credit master data of your customers, the Credit Management screens must be active.
Procedure
On the SAP Easy Access screen, enter BUPT with no other characters in front:
Access the activity using one of the following navigation options:
IMG Menu
Business Partner Control Screen Sequences
Transaction Code
BUS6
On the Change View " Screen sequences": Overview screen select row BUP001 and in the Dialog Structure double-click the folder Screen Sequence -> Screens and press the New Entries button and make the following entry:
Item
Screen
Screen Title
Description
1090000
UKM100
Credit Profile
FSCM CMS Central Data
Save your entries.
Sequence of Dialog Extensions
Use
To edit the credit master data of your customers, the Credit Management sub headers must be active and in a sequence.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
n/a
Transaction Code
SM31: V_TBZJ1C
On the Change View SAP GP Dialog: Sequence of Dialog Extensions": Overview screen press the New Entries button and make the following entry :
Sub header
Description
Position
Active checkbox
UKM110
FSCM: Credit Segment Data
6
Selected
Save your entries.
Define BP Roles
Use
In this activity you define the business partner roles and their attributes.
You also define the role categories with other relevant data.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Cross-Application Components SAP Business Partner Business Partner Basic Settings Business Partner Roles Define BP Roles
Transaction Code
SPRO
On the Change View "BP Roles": Overview screen, choose the New Entries button.
Make the following entries:
BP Role
Title and Description
BP Role Cat.
Std Assignment BP Role -> BP Role Cat. checkbox
BP View
UKM000
SAP Credit Management
UKM000
Selected
UKM000
Save your entries.
Master Data
Define Customer Credit Group
Use
In this activity, you define the category for grouping business partners; defined according to user requirements. This category is used as a selection criterion in reporting and during the creation of worklists.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Master Data Define Customer Credit Group
Transaction Code
SM31: V_UKM_CUST_GRP
On the Change View Customer Credit Group: Overview screen, choose New Entries and enter the following:
Credit Group
Name of Credit Group
1
Corporates
2
Small / Medium Customers
3
Subsidiaries
Save your entries.
Create Rule for Scoring and Credit Limit Calculation
Use
In this activity, you create the rule for calculating the score and credit limit.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Master Data Create Rule for Scoring and Credit Limit Calculation
Transaction Code
SM31: V_UKM_LIMIT_RULE
On the Change View Rule for Scoring and Credit Limit Calculation: Overview screen, choose New Entries and enter the following:
Rules
Name
STANDARD
Standard rule with no automatic calculation
Save your entries.
Create Risk Classes
Use
In this activity, you create the rule for calculating the score and credit limit.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Master Data Create Risk Classes
Transaction Code
SPRO
On the Change View Rule for Scoring and Credit Limit Calculation: Overview screen, choose New Entries and enter the following:
Rules
Name
STANDARD
Standard rule with no automatic calculation
Save your entries.
Define Attributes Display
Use
In this activity, you define which attributes in the business partner are to be displayed and how they are to be displayed. This means you can with little outlay display your own KPIs.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Master Data Define Attributes Display
Transaction Code
SPRO
On the Change View "Attributes Prolile": details screen, choose New Entries and enter the following:
Attrib. Prolile
Table Name
Description
CPBS
UKM_S_CPBS_DISPLAY
Payment Behavior in Credit Management
In Dialog Structure double-click folder Attribute Group, select New Entries and enter the following:
Group
Title of Attribute Group
1
Dunning Notices
2
Oldest Open Item
3
Payments
4
Sales
In Dialog Structure double-click folder Assign Attributes, select New Entries and enter the following:
Attribute
Group
Row
Column
COL_SUB_AMOUNT
4
6
1
COL_SUB_PERCENT
4
6
2
DUNN_AMOUNT
1
1
1
DUNN_COUNTER
1
2
1
DUNN_CURR
1
1
2
DUNN_DATE
1
2
2
DUNN_MAX_LV
1
3
1
DUNN_PGUID
1
3
2
IDX_AMOUNT
4
1
1
IDX_CURR
4
1
2
IDX_FIGURE
4
5
1
OVDUE_AMOUNT
2
1
1
OVDUE_CURR
2
1
2
OVDUE_DAYS
2
2
1
OVDUE_NET_DATE
2
2
2
OVDUE_PGUID
2
3
1
PAYMNT_AMOUNT
3
1
1
PAYMNT_CURR
3
1
2
PAYMNT_DATE
3
2
1
PAYMNT_PGUID
3
2
2
SALES_MAX
4
4
1
SALES_VOL
4
4
2
SL_ARR_WO
4
2
1
SL_ARR_WO_AMOUNT
4
2
2
SL_ARR_W_AMOUNT
4
3
1
SL_SLARR_W
4
3
2
Save your entries.
Credit Limit Check
Define Blocking Reasons
Use
In this activity, you define the reasons required for a credit assignment block.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Credit Limit Check Credit Limit Check Define Blocking Reasons
Transaction Code
SM31: V_UKM_BL_REASON
On the Change View SAP Credit Management: Reasons for Locks in Credit Management screen, choose New Entries and enter the following:
Block Reason
Name of Block Reason
Event Category
01
Credit Limit Exceeded
UU Limit Utilization over 100%
02
No Insurance available
03
Fraud possible
04
Insufficient credit worthiness
20
Credit limit to be approved
21
Credit limit changed
22
Credit limit rejected
23
Credit limit invalid
CL Credit Limit Invalid
24
Score invalid
IS Score Invalid
Z9
Manual Block
Save your entries.
Define Checking Rules
Use
In this activity, you define the check rules for the credit checks. A check rule can consist of several individual checks (check steps); in addition, you can define which parameters are relevant for each check step.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Credit Limit Check Credit Limit Check Define Checking Rules
Transaction Code
SM31: V_UKM_CHCK_RULE
On the Change View Check Rule: Overview screen choose New Entries and enter the following:
Check Rule
Name of Check Rule
Logging
Check Exceptions
01
Default - All Checks Active (Stat. Credit Limit)
2 Extensive
Selected
Select the row and double-click folder Checks in Dialog Structure and in Change View "Checks": Overview screen enter the following:
Individual Step
Name of Individual Step
010
Statistical Check of Credit Exposure
020
Check for Maximum Document Value
100
Check for Maximum Dunning Level
110
Check for Age of Oldest Open Item
120
Check of Payment Behavior Index
130
Check for Overdue Open Items
Double-click row:
010
Statistical Check of Credit Exposure
In Change View " Checks": Details screen enter the following:
Checkbox
Description
Selected
Consider Collateral
Selected
Consider Credit Insurance
Choose Back.
Select row:
020
Check for Maximum Document Value
Double-click folder Credit Segment in the Dialog Structure.
In Change View " Credit Segment": Overview screen the enter the following:
Credit Segment
Maximum Document Value
0000
100,000.00
1000
25,000.00
Choose Back.
Double-click row:
100
Check for Maximum Dunning Level
In Change View " Checks": Details screen enter the following:
Dunning Level
2
Choose Back.
Double-click row:
110
Check for Age of Oldest Open Item
In Change View " Checks": Details screen enter the following:
Oldest Open Item in Days
180
Choose Back.
Double-click row:
120
Check of Payment Behavior Index
In Change View " Checks": Details screen enter the following:
DSO
60
Choose Back.
Save your entries.
Start from step 1.
On the Change View Check Rule: Overview screen, choose New Entries and enter the following:
Check Rule
Name of Check Rule
Logging
Check Exceptions
02
Credit Limit Check Only (Statistical)
2 Extensive
Selected
Select the row and double-click folder Checks in Dialog Structure and in Change View "Checks": Details screen enter the following:
Individual Step
Name of Individual Step
010
Statistical Check of Credit Exposure
In Change View " Checks": Details screen enter the following:
Checkbox
Description
Deselected
Consider Collateral
Deselected
Consider Credit Insurance
Choose Back.
Save your entries.
Start from step 1.
On the Change View Check Rule: Overview screen, choose New Entries and enter the following:
Check Rule
Name of Check Rule
Logging
Check Exceptions
03
Credit Limit Check Only (Dynamic)
2 Extensive
Selected
Select the row and double-click folder Checks in Dialog Structure and in Change View "Checks": Details screen enter the following:
Individual Step
Name of Individual Step
030
Dynamic Limit Check with Credit Horizon
In Change View " Checks": Details screen enter the following:
Credit Horizon in Days
90
Checkbox
Description
Deselected
Consider Collateral
Deselected
Consider Credit Insurance
Choose Back.
Save your entries.
Start from step 1.
On the Change View Check Rule: Overview screen double-click Parameter Display for Check in Dialog Structure.
On the Parameter Display for Check: Overview screen, choose New Entries and enter the following:
Individual Step
Field Group
010
INS
010
SEC
010
SYG
030
CRH
030
INS
030
SEC
030
SYG
100
DNL
110
OOI
120
IDX
Choose Back.
Save your entries.
Start from step 1.
On the Change View Check Rule: Overview screen double-click Parameter Display for Credit Segment in Dialog Structure.
On the Parameter Display for Credit Segment: Overview screen, select New Entries and enter the following:
Individual Step
Field Name
Field Name
010
MAX_DOC_VAL
Maximum Doc. Value
020
MAX_DOC_VAL
Maximum Doc. Value
120
PAY_HIST_LIMIT
Amt fm Pymt Behavior
130
MAX_OVDUE_DAYS
Number of Days
130
MAX_OVDUE_PC
Percentage Overdue
Choose Back.
Save your entries.
Case Management
Define Processes
Use
You can use this IMG activity to see the processes defined. These control the BAdIs that are used and can be assigned to the case type.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Extended Customizing Define Processes
Choose New Entries.
Process
Description
FDCD
Documented Credit Decision
Save your entries.
Create Attribute Profile
Use
In this activity, you define the settings for the credit checks for sales orders:
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Logistics – General Product Lifecycle Management (PLM) Case Management Create Attribute Profile Create Attribute Profile
Transaction Code
SM31: SCMGV_ATTRPROF
On the Change View Profiles: Overview screen, select New Entries and enter the following:
Attribute Profile
Description
Table Name
FIN_DCA
Doc. Credit Decision for Account
UKM_DCD_ATTR
FIN_DCD
Doc. Credit Decision for Document
UKM_DCD_ATTR
Select row FIN_DCA and double-click folder Attribute Group in Dialog Structure and enter:
Group
Title Attribute Group
1
Header Data
Double-click folder Assign Attributes in Dialog Structure and enter:
Case Attrib.
Group
Row
Column
Req.
Drop down
Modif New
Log
CASE_TITLE
1
2
1
CASE_TYPE
1
1
2
X
CATEGORY
1
3
1
X
CHANGED_BY
1
10
1
CHANGE_TIME
1
10
2
CLOSED_BY
1
11
1
CLOSING_TIME
1
11
2
CREATED_BY
1
9
1
CREATE_TIME
1
9
2
DCD_PARTNER
1
7
1
X
X
DCD_SEGMENT
1
7
2
X
X
X
EXT_KEY
1
1
1
EXT_REF
1
2
2
PRIORITY
1
4
1
PROCESSOR
1
4
2
X
X
RESPONSIBLE
1
5
2
X
STAT_ORDERNO
1
5
1
X
X
Choose Back.
Save your entries.
Select row FIN_DCD and double-click folder Attribute Group in Dialog Structure and enter:
Group
Title Attribute Group
1
Header Data
Double-click folder Assign Attributes in Dialog Structure and enter:
Case Attrib.
Group
Row
Column
Req.
Drop down
Modif New
Log
CASE_TITLE
1
2
1
CASE_TYPE
1
1
2
X
CATEGORY
1
3
1
X
CASE_TITLE
1
2
1
CASE_TYPE
1
1
2
CATEGORY
1
3
1
CHANGED_BY
1
14
1
CHANGE_TIME
1
14
2
CLOSED_BY
1
15
1
CLOSING_TIME
1
15
2
CREATED_BY
1
13
1
CREATE_TIME
1
13
2
DCD_APPROVER1
1
17
1
X
X
DCD_APPROVER2
1
18
1
X
X
DCD_APPR_STAT1
1
17
2
X
DCD_APPR_STAT2
1
18
2
X
DCD_CHKDRISKAMT
1
10
2
DCD_CURR
1
11
2
DCD_DOC_STATUS
1
11
1
X
DCD_OBJ_ID
1
10
1
DCD_OPENCRDTAMT
1
9
2
DCD_PARTNER
1
8
1
X
X
DCD_RISK_CLASS
1
8
2
DCD_SEGMENT
1
9
1
X
X
X
ESCAL_REASON
1
4
2
X
X
EXT_KEY
1
1
1
EXT_REF
1
2
2
PLAN_END_DATE
1
6
1
PRIORITY
1
4
1
X
PROCESSOR
1
5
2
X
X
REASON_CODE
1
3
2
X
RESPONSIBLE
1
6
2
X
STAT_ORDERNO
1
5
1
X
REASON_CODE
1
3
2
X
X
Save your entries.
Create Values for Attribute 'Reason for Escalation'
Use
In this activity, you create the permitted values for the attribute Reason for Escalation.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Logistics – General Product Lifecycle Management (PLM) Case Management Create Attribute Profile Define Permitted Values for Attributes Create Values for Attribute 'Reason for Escalation'
Transaction Code
SM31: SCMGATTR_SESCALT
On the Change View " Reasons for Escalation": Overview screen, select New Entries and enter the following:
Escalation
Text
01
Customer Call
02
Timeout
Save your entries.
Assign Reasons for Escalation to Attribute Profile
Use
In this activity, you select the permitted values for each attribute profile for the attribute Reason for Escalation.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Logistics – General Product Lifecycle Management (PLM) Case Management Create Attribute Profile Define Permitted Values for Attributes Assign Reasons for Escalation to Attribute Profile
Transaction Code
SM31: SCMGATTR_SESCALT
On the Determine Work Area: Entry pop-up screen, enter the following:
Group
Title Attribute Group
Attribute Profile
FIN_DCD
On the Change View "View: Reasons for Escalation": Overview screen, select New Entries and enter the following:
Escalation
Text
01
Customer Call
02
Timeout
Save your entries.
Create Function Profile
Use
The purpose of this activity is to create the conditions for new action profile.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Create Function Profile Create Function Profile
Choose New Entries.
Enter the following values:
Funct. Profile
Description
FIN_DCA
Doc. Credit Decision for Account
FIN_DCD
Doc. Credit Decision for Document
Save your entries.
Choose Back.
Select row FIN_DCA and double-click folder Allowed functions.
Choose New Entries and enter the following values:
Function
Sequence
Assigned Menu
Button w. Menu
PRINT
3
RESI
4
SAVE
2
STATUS_ACCEPT
5
STATUS_VOID
99
TOGGLE_DISPLAY_CHANGE
1
UKM_DCD_BP
6
X
UKM_DCD_BPDROF
61
UKM_DCD_BP
UKM_DCD_BPRELCMA
63
UKM_DCD_BP
UKM_DCD_BPSGMT
62
UKM_DCD_BP
UKM_DCD_CLCR
8
UKM_DCD_GO2PR
7
Save your entries.
Double-click the Allowed Case Components folder.
Choose New Entries.
Enter the following values:
Function
Sequence
Separator
CASE_LOG_SUB
3
SUBCOMPONENT_NOTES
1
SUBCOMPONENT_RECORD
2
X
Save your entries.
Choose Back.
Select row FIN_ DCD and double-click folder Allowed functions.
Choose New Entries and enter the following values:
Function
Sequence
Assigned Menu
Button w. Menu
PRINT
3
RESI
4
SAVE
2
STATUS_ACCEPT
5
STATUS_VOID
99
TOGGLE_DISPLAY_CHANGE
1
UKM_DCD_BP
7
X
UKM_DCD_BPDROF
71
UKM_DCD_BP
UKM_DCD_BPRELCMA
73
UKM_DCD_BP
UKM_DCD_BPSGMT
72
UKM_DCD_BP
UKM_DCD_CHECK
61
UKM_DCD_SD
UKM_DCD_CLCR
10
UKM_DCD_DISP_CHECKLOG
8
UKM_DCD_GO2PR
9
UKM_DCD_REJECT
63
UKM_DCD_SD
UKM_DCD_RELEASE
62
UKM_DCD_SD
UKM_DCD_SD
6
X
Save your entries.
Double-click the Allowed Case Components folder.
Choose New Entries.
Enter the following values:
Function
Sequence
Separator
CASE_LOG_SUB
3
SUBCOMPONENT_NOTES
1
SUBCOMPONENT_RECORD
2
X
Save your entries.
Configure Text IDs
Use
Case users must maintain notes in the case during case creation and processing. The text profile defines the text types (text IDs) of notes that can be used for the case notes.
Procedure
Access the activity using the following navigation path:
Transaction code
SE75
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Create Text Profile Configure Text IDs
Select Text Objects and IDs and choose Change.
On the dialog box, choose Continue.
Double-click object SCMG_CASE.
Choose Create.
Enter the following value:
Text ID
Description
0001
Description
0002
Internal Note
0005
Note
F005
Reason for Rejection
Save your entries.
Create Text Profile
Use
While case processing, users must select between several descriptions of note type.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Create Text Profile Create Text Profile
Choose New Entries.
Enter the following values:
Text Profile
Description
Sort Order
FIN_DCA
Doc. Credit Decision for Account
01
FIN_DCD
Doc. Credit Decision for Document
01
Save your entries.
Select line with Text Profile FIN_DCA.
Double-click the Text IDs folder.
Choose New Entries.
Enter the following values:
Text ID
Sequence
Invisible Externally
0001
1
Choose Next Entry.
Repeat step 5 and 9 for the following values:
Text ID
Sequence
Invisible Externally
0002
2
X
0005
3
Save your entries.
Go back to step 5.
Select line with Text Profile FIN_DCD.
Double-click the Text IDs folder.
Choose New Entries.
Enter the following values:
Text ID
Sequence
Invisible Externally
0001
1
Choose Next Entry.
Repeat step 5 and 9 for the following values:
Text ID
Sequence
Invisible Externally
0002
2
X
0005
3
F005
4
Save your entries.
Create Status Profile
Use
A case has a certain status value that communicates the resolution step of the case. Furthermore, the defined status profile contains multiple status values that control the changeability of each case (and the case attributes).
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Set Status Administration Create Status Profile
Choose New Entries.
Enter the following values:
Text Profile
Description
FIN_DCA
Doc. Credit Decision for Account
FIN_DCD
Doc. Credit Decision for Document
Save your entries.
Select the line with Status Profile FIN_DCA.
Double-click the Status Values folder.
Choose New Entries.
Enter the following values:
Status
Status Description
System Stat.
Description
Low Status
High Stat.
10
Open
001
Open/New
10
10
30
Closed Manually
007
Closed
10
30
35
Closed Automatically
007
Closed
10
35
40
Confirmed
008
Confirmed
30
40
50
Voided
009
Voided/Deleted/Canceled
10
50
Save your entries.
Choose Back.
Select the line with Status Profile FIN_DCD.
Double-click the Status Values folder.
Choose New Entries.
Enter the following values:
Status
Status Description
System Stat.
Description
Low Status
High Stat.
10
New
001
Open/New
10
10
20
In Processing
002
In Process
10
20
35
Closed Automatically
007
Closed
10
35
40
Confirmed
008
Confirmed
30
40
50
Voided
009
Voided/Deleted/Canceled
10
50
Save your entries.
Define Number Range Interval for Case
Use
Cases are identified internally with a GUID (a 32-character field). Cases also have an external ID – the case number – assigned automatically during case creation and displayed in the Dispute Case attributes as Case ID. This number is used to identify a case in internal and external communication. The number range for these external numbers can be assigned to a case type.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Define Number Range Interval for Case
Choose Change Intervals.
Choose Insert Interval.
Enter the following values:
No.
From number
To number
03
030000000001
039999999999
Save your entries.
The system displays a dialog box. Read the information and choose Continue.
Set Value for Area ID
Use
In this activity, define that program 'SRM_SET_VALUE_AREA_ID' use default area ID S_AREA_CMG, this eliminates a pop-up occurring during activation when creating case types.
Procedure
Access the activity using one of the following navigation options:
SAP Menu
SAP Menu Tools ABAP Workbench Development ABAP Editor
Transaction Code
SE38
On the ABAP Editor: Initial Screen, in field Program enter SRM_SET_VALUE_AREA_ID.
Press Execute (F8).
On the SET_VALUE_AREA_ID screen, in field AREAID enter S_AREA_CMG.
Press Execute (F8).
Define Case Types
Use
The case type is the central property of a case. It groups various Customizing settings (for example, attribute profile and status profile).
Depending on the selected case type at case creation, all defined profiles (for example, attribute profile, status profile, and text profile) are available for dispute case processing and determine the layout of the Case.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Define Case Types Define Case Types
Choose New Entries.
Enter the following value:
Case Type
FDCA
Save your entries.
Double-click the new case type FDCAand enter the following values:
Case Type
YT01
Name
Doc. Credit Decision for Account
RMS-ID
UKM_CREDIT_CASE
Case Rec. Model
SRM_MOD02 B3C4284C6B9C270AE10000000A428984
Element Type ID (Rec)
UDM_SPS_CASE_RECORD
Element Type ID (Case)
UKM_SPS_DCD_CASE
Elmnt Type ID: Notes
UKM_SPS_DCD_NOTES
Attrib. Profile
FIN_DCA
Funct. Profile
FIN_DCA
Status Profile
FIN_DCA
Text Profile
FIN_DCA
Terminology
---
Process
FDCD
Int. No. Range
03
Save your entries.
Go back to step 1.
Choose New Entries.
Enter the following value:
Case Type
FDCD
Save your entries.
Double-click the new case type FDCAand enter the following values:
Case Type
YT01
Name
Documented Credit Decision
RMS-ID
UKM_CREDIT_CASE
Case Rec. Model
SRM_MOD02 DAE7F14B2B459B20E10000000A1555B0
Element Type ID (Rec)
UKM_SPS_DCD_RECORD
Element Type ID (Case)
UKM_SPS_DCD_CASE
Elmnt Type ID: Notes
UKM_SPS_DCD_NOTES
Attrib. Profile
FIN_DCD
Funct. Profile
FIN_DCD
Status Profile
FIN_DCD
Text Profile
FIN_DCD
Terminology
---
Process
FDCD
Int. No. Range
03
Save your entries.
Create Values for Attribute 'Category'
Use
The attribute category describes the category of a case, and is created per case type.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Define Case Types Create Values for Attribute 'Category'
Choose New Entries.
Enter the following values:
Case Type
Category
Text
FDCA
1
Category 1
FDCA
2
Category 2
FDCA
3
Category 3
FDCD
1
Category 1
FDCD
2
Category 2
FDCD
3
Category 3
Save your entries.
Create Values for Attribute 'Reason'
Use
The attribute reason describes the reason of a case, and is created per case type.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Logistics – General Product Lifecycle Management (PLM) Case Management Define Case Types Create Values for Attribute 'Reason'
Choose New Entries.
Enter the following values:
Case Type
Reason
Text
FDCD
0000
Unknown
FDCD
0001
Limit Marginally Exceeded
FDCD
0002
No Overdue Items
FDCD
0003
Customer Approves Payment
FDCD
0004
Sales Assumes Responsibility for Risk
FDCD
0005
Positive External Credit Information
Save your entries.
Documented Credit Decision
Create Profile for Case Search
Use
In this Customizing activity, you make the settings for the case search. Note that the word "case" in this context is used as a general term for documented credit decisions.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Documented Credit Decision Create Profile for Case Search
Transaction Code
SM31: SCMGVLOC_PROFIL
On the Change View Case Search Profile: Overview screen, select New Entries and enter the following:
Profile
Name of Profile
Table Name
FDCD
Documented Credit Decision
UKM_DCD_ATTR
F_CR
SAP Credit Management
UKMCASEATTR00
Select row FDCD and double-click folder Selection Fields in Dialog Structure and enter:
Row
Column
Case Attrib.
Sel. Opt.
1
1
EXT_KEY
X
1
2
EXT_REF
X
2
1
PROCESSOR
X
2
2
RESPONSIBLE
X
3
1
DCD_PARTNER
X
3
2
DCD_SEGMENT
X
4
1
DCD_OBJ_ID
X
4
2
DCD_DOC_STATUS
X
5
1
DCD_OPENCRDTAMT
X
5
2
DCD_CURR
6
1
CREATE_TIME
X
6
2
PLAN_END_DATE
X
7
1
PRIORITY
X
7
2
REASON_CODE
X
8
1
DCD_COMPL_USER
X
Double-click folder Modifiable Fields in Dialog Structure and enter:
Case Attrib.
PLAN_END_DATE
PRIORITY
PROCESSOR
RESPONSIBLE
STAT_ORDERNO
Choose Back.
Save your entries.
Select row F_CR and double-click folder Selection Fields in Dialog Structure and enter:
Row
Column
Case Attrib.
Sel. Opt.
1
1
EXT_KEY
1
2
PROCESSOR
2
1
FCR_PARTNER
2
2
FCR_SEGMENT
X
4
1
CREATED_BY
4
2
CREATE_TIME
X
5
1
STAT_ORDERNO
5
2
CATEGORY
6
1
PRIORITY
6
2
CASE_TITLE
Save your entries.
Define Derivation of Element Types
Use
When you create a documented credit decision, the system creates a link to the corresponding business object. This could be, for example, the sales document. To be able to insert this link in the documented credit decision, the system has to determine which element type is used for the insertion. You define the derivation of these element types in this Customizing activity.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Supply Chain Management Credit Management Credit Risk Monitoring Documented Credit Decision Define Derivation of Element Types
On the Change View Determination of Element Types: Overview screen, select New Entries and enter the following:
Object type
Log. System
Element Type ID
LIKP
UKM_SPS_LIKP
SCASE
UDM_SPS_SCASE
VBAK
UKM_SPS_VBAK
Because Management is set up in a one-system landscape, the assignment of logical system is not necessary here.
Save your entries.
Define Automatic Status Changes
Use
In this IMG activity, you define the status for automatically closing documented credit decisions. The system assigns this status to the credit decision as soon as you release or reject a blocked sales and distribution document. The credit decision is then automatically closed.
Procedure
Access the activity using the following navigation path:
Transaction code
SPRO
SAP IMG menu
Supply Chain Management Credit Management Credit Risk Monitoring Documented Credit Decision Define Status for Automatic Closing
On the Change View Status for Automatic Closing: Overview screen, select New Entries and enter the following:
Case Type
Case Type Name
Automatic Close
FDCD
Documented Credit Decision
35
Save your entries.
Define Case Types for Documented Credit Decision
Use
In this Customizing activity, you define which case types the system should use for the creation of documented credit decisions.
Procedure
Access the activity using the following navigation path:
Transaction code
SM31: V_UKM_DCD_CASETY
SAP IMG menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Documented Credit Decision Define Case Types for Documented Credit Decision
On the Change View Case Types for Documented Credit Decision: Overview screen, select New Entries and enter the following:
Type of Credit Decision
Rules
Case Type
Case Type Name
BOB
STANDARD
FDCD
Documented Credit Decision
LEG
STANDARD
FDCD
Documented Credit Decision
Save your entries.
Assign Forms
Use
In this Customizing activity, you define which case types the system should use for the creation of documented credit decisions.
Procedure
Access the activity using the following navigation path:
Transaction code
SM31: UKM_DCD_PDFFORM
SAP IMG menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Documented Credit Decision PDF Form for Snapshot Assign Forms
On the Change View PDF Form for Documented Credit Decision: Overview screen, select New Entries and enter the following:
Case Type
Rules
Internal Form
Form
FDCA
STANDARD
UKM_DCD_SNAPSHOT_B2C
FDCD
STANDARD
UKM_DCD_SNAPSHOT_B2B
Save your entries.
Credit Exposure Update
Define Liability Categories
Use
In this Customizing activity, you can define additional credit exposure categories and their names.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Credit Risk Monitoring Documented Credit Decision Credit Exposure Update Define Liability Categories
Transaction Code
SM31: V_UKMCOMM_TYPES
On the Change View Liability Categories: Overview screen , select New Entries and enter the following:
Type
Check
Grid
Name of Cr. Exp. Cat.
100
Open Orders
150
Trading Contract
200
Select
Select
Open Items from FI
300
Special Credit Exposure
400
Delivery Value
500
Billing Document Value
550
Agency Document
Integration with Sales and Distribution
Define Credit Groups
Use
The credit group groups together different business transactions which should be dealt with in the same manner with regard to the credit check.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Integration with Accounts Receivable Accounting and Sales and Distribution Integration with Sales and Distribution Define Credit Groups
Transaction Code
SM31: V_UKM_COM_0C
On the Change View " Credit Groups Transaction Types": Overview screen, select New Entries and enter the following:
CG
Document Credit Grp
01
Credit Group for Sales Order
02
Credit Group for Delivery
03
Credit Group for Goods Issue
Save your entries.
Define Risk Categories
Use
In this step, you define credit risk categories per credit control area.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Integration with Accounts Receivable Accounting and Sales and Distribution Integration with Sales and Distribution Define Risk Categories
Transaction Code
SM31: V_T691A
On the Change View " Credit Management Risk Categories": Overview screen, select New Entries and enter the following:
Risk Category
CCAr
Name
A
A000
No Default Risk
B
A000
Low Default Risk
C
A000
Medium Default Risk
D
A000
High Default Risk
E
A000
Very High Default Risk
Save your entries.
Determining Active Receivables per Item Category
Use
In this activity, you assign the Active Receivables to the relevant item categories.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Integration with Accounts Receivable Accounting and Sales and Distribution Determine Active Receivables Per Item Category
Transaction Code
SM31: V_TVAP_KRE
On the Change View " Item Categories – Credit Limit Check": Overview screen. Check the entries for your item categories:
ItCa
Description
Credit Active
TAN
Standard Item
Select
CBTA
MTO Standard Item
Select
CBAB
Bought-In Item
Select
Save your entries.
Assigning Sales Documents and Delivery Documents
Use
In this activity, you define the settings for the credit checks for sales orders.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Integration with Accounts Receivable Accounting and Sales and Distribution Assign Sales Documents and Delivery Documents
Transaction Code
SM31: V_TVAK_KRE
Select Credit limit check for order types and press Choose.
On the Change View "Sales Document Types – Credit Limit Check": Overview screen. Make the following entries:
SaTy
Description
Credit Check
Credit Group
OR
Standard Order
D
01
Save your entries.
Defining Automatic Credit Control
Use
In this activity, you assign the document credit group to the credit control area and risk category.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Financial Supply Chain Management Credit Management Integration with Accounts Receivable Accounting and Sales and Distribution Integration with Sales and Distribution Define Automatic Credit Control
Transaction Code
OVA8
On the Change View "View for Maintenance of Automatic Credit Control": Overview screen, select New Entries and enter the following:
Credit control Area
Risk category
Document credit group
Credit control
A000
A
01
No Default Risk Orders
A000
B
01
Low Default Risk Orders
A000
C
01
Medium Default Risk Orders
A000
D
01
High Default Risk Orders
A000
E
01
Very High Default Risk Orders
Release documents are stil unchecked
Field name
Only for Risk Category D and E
Deviation in %
5
Number of days
10
Checks
Field name
Check
Reaction
Status/Block
Open
Orders
Open
delivery
Max.
doc.value
SAP Credit Mngt
A (Warning)
Save your entries.
Checking Credit Control Area Update Control
Use
In this activity, you check the activity group for your credit control area.
Procedure
Access the activity using one of the following navigation options:
IMG Menu
Enterprise Structure Definition Financial Accounting Define Credit Control Area
Transaction Code
OB45
Select the following credit control area and choose Details.
Field Name
Description
User action and values
Comment
Credit Control Area
A000
Check the following details:
Field Name
Description
User action and values
Comment
Update
000012 – Open order value on time axis, delivery, and bill. Doc value.
Save your entries.
Choose Back.
Manual Build Steps
For the configuration activities described in this document, no manual build steps are required.