AA2 Evidencia Valores Organizacionales

 ACTIVIDAD  ACTIVIDAD DE APRENDIZA APRENDIZAJE JE 2 EVIDENCIA: VALORES ORGANIZACIONALES

PRESENTADO POR: FABIAN VELASCO RIVERA

SERVICIO NACIONAL DE APRENDIZAJE  SENA SERVICIO AL CLIENTE UN RETO PERSONAL POPAYAN-CAUCA 2017

Actividad de aprendizaje 2 Evidencia: Valores organizacionales

Para una !"r#a $a %!a&n '(r"(ra)%*a+ $(# *a$(r# (r&an%,a'%(na$#  $a# #)ra)&%a# . n&('%a'%/n # '(n*%r)n n $!n)(# un.a!n)a$# u $ "r!%)n ()nr $ "(#%'%(na!%n)( .#a.( .n)r( . un !r'a.( #"'3%'(4 Ba#a.( n $( an)r%(r  n $( a"rn.%.( '(n $ !a)r%a$ . (r!a'%/n 5C(n6%/n 6%)(#a '(n $ '$%n) . #)a a')%*%.a. . a"rn.%,a8 .#arr($$ $( #%&u%n): I.n)%%u una !"r#a 9"u. #r n $a u # n'un)r $a(ran.( ( una u '(n(,'a  '(!"$) $a #%&u%n) )a$a+ (r!u$an.( n $a #&un.a  )r'ra '($u!na+ una #%)ua'%/n "(#%)%*a  una n&a)%*a #&;n $ *a$(r u a"ar' n $a "r%!ra '($u!na4 Valor organizacional <(n#)%.a.

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Situación que responde al valor

Situación que no responde al valor 

Cuan.( a')ua!(# '(n 6a')%)u.  "un)ua$%.a.4 N( .8a!(# $(# r#u$)a.(# a$ a,ar4 Cuan.( #(!(# "r*%#%*(#4 P$an%%'a!(#  n(# #(r,a!(# "ara )raa8ar '(n (r.n  n u%"(4 Cuan.( n(# #(r,a!(# !># n #'u'=ar $( u )ra)an . .'%rn(#4 S% n( n)n.!(# "r&un)a!(#4 Cuan.( .'%!(# $( u "n#a!(# #%n "r8u.%'ar a $(# .!>#  .a?ar #u# #n)%!%n)(#4 Cuan.( a')ua!(# )n!(# '(n#%.ra'%/n  .rn'%a '(n $(# #n)%!%n)(# . $(# .!>#+  #u# &u#)(#4 Cuan.( $a ar!(n3a n( # $(&ra "(r 'a#ua$%.a.@ # una '(n#'un'%a .$ #ur,( . $a# "r#(na# u '(n#)%)un una (r&an%,a'%/n4 S a#a n $ '(n('%!%n)(  $ a"r'%( "(r )(.(# $(# !%!r(# .$ u%"(4 Cuan.( '(!"rn.!(# u "ara u =aa #($%.ar%.a. # ru%rn .(# "r#(na# ( '(!un%.a.#4 Cuan.( )n!(# $a .%#"(#%'%/n "r!ann) a =a'r $ %n+ . !anra a!a$+ &nr(#a  %r! Cuan.( !8(ra!(# nu#)r(# '(n('%!%n)(#+ 'a.a .3a  a*an,ar a !u#)ra# !)a#4 Cuan.( '(!( "r#(na

Cuan.( n(# a"r(*'=a!(# . $(# )a$n)(# . $(# .!># "ara n%'%( "r("%(4 Cuan.( n( a#u!%!(# nu#)r(# rr(r#+ $ '=a!(# $a 'u$"a a nu#)r(# '(!"a?r(# . )raa8(4 Cuan.( #($( =a$a!(# n(#()r(#  a $(# .!># n( $(# .8a!(# ("%nar4 Cuan.( #($( a')ua!(# #%n *r u $( u .'%!(# a')a  .a?a a $a ()ra "r#(na4 Cuan.( #($( 'r# u $( u ) &u#)a ( )u# %.($(&3a# #(n $a# '(rr')a#4 Cuan.( 'a.a "r#(na =a' $ )raa8( u $ '(rr#"(n. #%n *r  ( au.ar a $(# .!>#4

Cuan.( *!(# $a# n'#%.a.# . $a# ()ra# "r#(na# ( '(!"a?r(# . )raa8(  n( n(# %!"(r)a4 Cuan.( n(# .%r%&%!(# &r(#ra!n) =a'%a nu#)r(# '(!"a?r(#4 Cuan.( n(# '(n(r!a!(#+ '(n #($( $( u #a!(#  n( n(# .u'a!(#4 Cuan.( n( n(# %!"(r)a !8(rar

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