Phone: - 0120
461 6500 Fax: - +1.866.649.0192 Web: - www.transtutors.com
TransWeb Global Inc.
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Thank you for being a part of TransWeb Global Inc. ∞∞
We hope this information about TWES will be helpful to you. ∞∞
If you would like additional information please contact us by Calling (0120) 461-6500
During regular business hours Visiting our office at
B- 147, Sec – 6, Noida – 201301 (U.P.) Faxing us at +1.866.649.0192 Writing to us at First Floor, B – 147,
Sec – 6, Noida – 201301 (Uttar Pradesh) Or emailing us at
[email protected] ∞∞
We are available 24X7 for our academic experts
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Mission Statement To provide our customers with economical reliable and friendly services in a continuous effort to enhance the quality of life in our community
TransWeb Educational Services, founded in 2006 – headquartered in Noida (NCR). We are among India's fastest growing online tutoring and home work assignment support companies. We are market leader in a wide spectrum of educational services. Our mission is to provide world-class tutoring and high-quality education to students around the world. We have been providing quality education with the help of a 1000+ team of highly skilled and qualified experts. Through our focused modules on Homework-help and preparation for examinations, our team has helped thousands of students across the globe to achieve stupendous success in their schools and colleges. Our vision is to incorporate and devise all possible options that will enable us to reach out to more and more students and help us make a difference to their lives. We have additional advantage of having mostly Indian tutors who are in demand worldwide along with access to the latest web-based technologies in online tutoring.
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Important Information There are two different processes going on, known as Direct & CH Direct Every assignment has a code (for ex TT020405_Maurice). Subject line of all our emails will have the code. Please do not change the subject lines and the code. All the Direct Assignment codes are starting from TT/TWT/TTs/TTS/KS/LP/MS/MSK/KP/HW. You will receive all the Direct Assignment from the below mentioned email addresses.
[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]
You are requested to reply on
[email protected] regarding the Direct Assignments.
CH All CH assignments are having only numbers such as “8765790”
You will receive all the CH Assignment from the below mentioned email addresses.
[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]
You are requested to reply on
[email protected] regarding the CH Assignments.
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We recommend you to use Gmail Account and please use Gtalk for any communication with us. In case, you don't have the Gmail Account then please Click Here In case, you don't have the Gtalk then please Click Here You are requested to add the below mentioned email addresses on GTALK for smooth communication with our team.
[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]
You are requested to contact the above mentioned ids for anything related to an assignment. Like if you want to confirm anything or you need any additional detail then you can contact the person on t he chat but the most reliable way will be email.
We recommend you to use email for any confirmation or intimation. No chat transcript will form t he basis of assignment confirmation or payment/deadline details.
Grievances Redressal:-
In case, if you feel that you are not getting the proper volume of the work, you have any issue related to the payment or for any other grievance you can contact us at
[email protected] . You will receive the response within next 24 working hours, regarding your concern. After contacting us, if you feel that you have not received the proper response then you can escalate the matter to next escalation level at
[email protected] and you will receive the response within next 24 hours. 5|Page
In case, you do not receive the proper response from him, then you can escalate the matter to final escalation level at
[email protected] and you will definitely receive the response within next 12 working hours from the management.
Please Note: - You should not contact grievance redressal team for any of the assignment. In case you want to confirm or intimate about an assignment then you have to contact the Assignments Team on the above mentioned email ids.
To Refer any of your friend or colleague to be a part of TransWeb Family, please contact Piyush Gupta
[email protected]. After completion of successful work worth Rs 4,000/- with us by that candidate, you will get an amount of INR 400/- per referral.
Direct Assignments:To have a better understanding of the process, kindly refer the below mentioned images:1.
Regarding an assignment you will receive the email from
[email protected] in the way that have been shown in the below mentioned image. You need to check the whole assignment very carefully.
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2.
After checking the assignment completely, you need to send the Confirmation Email like the below mentioned image. In case if you feel that you want to clarify something about the assignment, please send a clarification email instead of confirmation. Subject of the email should not be changed.
Please Note: - Confirmation Email means that you have checked the assignment completely; you have seen the deadline and the compensation. After sending the confirmation, you are not liable to seek a deadline extension, compensation increment or you cannot back out from the assignment. If you back out from any confirmed assignment for consecutive three times then you are liable to be removed fr om our experts panel. 3.
You should not start the work until and unless, you receive the go ahead mail from
[email protected] like it has been showed in the below mentioned image.
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After receiving the Go Ahead Email, y ou need to start working on the a ssignment and you need to provide the solutions with in the given deadline. 4.
You need to send the solutions in a proper format just like it has been shown in the given below image. Please make sure that you are using assignment code as the name for the solutions file.
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CH Assignments:To have a better understanding of the process, k indly refer the below mentioned images:1.
You will receive the assignment just like the way shown in the given below image. You have to read the instructions very carefully before confirming an assignment.
2.
After checking the assignment completely, you need to send the Confirmation Email like the below mentioned image. In case if you feel that you want to clarify something about the assignment, please send a clarification email instead of confirmation. Subject of the email should not be changed.
3.
Please Note: - Confirmation Email means that you have checked the assignment completely; you have seen the deadline and the compensation. After sending the confirmation, you are not liable to seek a deadline extension, compensation increment or you cannot back o ut from the assignment.
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If you back out from any confirmed assignment for consecutive three times then you are liable to be removed fr om our experts panel.
4.
You should not start the work until and unless, you receive the go ahead mail from
[email protected] like it has been showed in the below mentioned image.
After receiving the Go Ahead Email, y ou need to start working on the a ssignment and you need to provide the solutions with in the given deadline. 5.
You need to send the solutions in a proper format just like it has been shown in the given below image. Please make sure that you are using assignment code as the name for the solutions file.
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Rules and Re ulations 1.
PLAGIARISM: - Do not copy paste anything either from Internet or from Any Published Sources.
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Check the plagiarism on Google, by pasting paragraph by paragraph on Google Search Box, else check on any good plagiarism checking website like www.grammarly.com or www.writecheck.com etc.
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If we find any Plagiarism greater than 5%, then penalty will be imposed upon you. Penalty may vary f rom (10%-100%) of the assignment’s value.
4.
Every Management Write Up or other Write-Ups should have at least 10 references which are of more than 4 pages. It should also follow the exact format as specified like APA, MLA, Harvard style etc. Please do not provide Wikipedia or any other wiki/blog as reference.
5.
DEADLINE: Please note that to meet deadline is must. If not met, then penalty will be imposed on you. In case you are unable to submit the solutions within the deadline then the offered compensation would be instantly made zero. Deadline extension is allowed only in special cases where student has agreed for the same.
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In case of refund due to unsatisfactory performance or deadline expiration, the offered compensation will be forfeited and some penalty might also be imposed.
7.
Do not confirm any assignment through chat. If you are confirming an assignment on chat then do mark an email to the Project’s Team. No chat transcripts will form a basis of assignment confirmation or payment/deadline details.
8.
Do confirm the assignment after checking it very carefully. To confirm an assignment you need to reply on our email. Your confirmation mail should be like “Yes, I can do the assignment”. In case you have any query about the particular assignment then mention it in the same confirmation email only.
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The emails contain three things Assignments, Deadline and Compensation.
10. Do not change the subject lines and the code while replying. Also when you prepare the solutions, file name should be same as the assignment code. 11. Do not start working on an assignment till the time you receive the Go Ahead Mail from Projects Team. After getting confirmation from your end we will revert and give you a go ah ead to start work on that assignment. 12. If a student requests for telephonic conference with you, then the same would be arranged between you and the student. In this telephonic conversation, you should not share any of the contact details or the details related to the compensation of the assignment. If we find such things happening then strict disciplinary action would be taken against you. PS: No extra compensation would be paid for any teleconference/ live interaction with the student. 13. In case you have solved an assignment and receive a similar assignment in future then you should not resubmit the earlier solution file. Create another original solution. 14. After finishing the assignment, if student asks any clarification(s) then it is your responsibility to provide the same ASAP. Any intentional delay would attract a penalty. 15. As we all know that most of the work comes from U.S.A and Europe, so it might happen that you will receive the clarification late night. In these conditions your utmost co-operation will be highly appreciated. 16. Make an excel sheet which is a Reconciliation sheet in which you maintain the records of assignments with assignment codes which are done by you in a given month. Format of the reconciliation sheet is attached in your “welcome email ”. Send the reconciliation sheet to us at the end of the month. We will cross check it from our records and make the payment. On a similar line, you also need to submit “bill performa” for the payment received in the previous month. For example, if you receive a payment of Rs 10,000/- for the th th month of March on 10 April, then you should submit a bill performa for Rs 10,000/- by 20 April. The format for bill performa is also attached in th the “welcome mail ”. If the bill performa for March is not submitted by 20 April, then the payment for the month of April will not be released. th
17. We recommend you to open an ICICI Bank Account. If you have an ICICI Bank A/c then you will get the compensation by 10 of every month and if th you have any other bank account then you will get the compensation by 20 of the month. Please activate mobile alert/SMS alert in your bank account to receive the instant payment confirmation. 18. 10.3% TDS from your payment (As per Govt. of India Rules) will be deducted every month & you will get a TDS certificate at the end of the Financial Year. In case you have not submitted the PAN Card details then 20% TDS will be deducted by th e company. 19. Create an account on Gmail, as we prefer using only Gmail for all assignment work.
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In the beginning we will assign small assignments to check the work quality. If we will be satisfied with the work quality then we will increase the volume of work.
HAPPY JOURNEY WITH TRANSWEB! 11 | P a g e
