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CROWD CONTROL PLAN Sheet Music

MANAGEMENT Purpose 1. All All mana manage gers rs,, secur security ity per perso sonn nnel el and and stewa steward rds s (her (herei ein n know known n as cro crowd wd con contro trolle llers rs)) ar responsible for the health, safety and welfare of all staff and patrons attending the event. 2. The The pur purpo pose se of of the the crow crowd d con contr trol ol plan plan is to to ensu ensure re tha thatt crow crowd d cont contro roll is con condu ducte cted d safely and professionally and that all stakeholders understand their responsibilities. 3.

Crow Crowd d Con Contr trol olle lers rs will will have have the the foll follow owin ing g key key duti duties es:: • • • • • • •

controlling entry and egress to the venue maintaining order and patron enjoyment identifying, reporting or preventing potential safety risks monitoring and controlling individual or crowd behaviour  managing potentially aggressive or abusive behaviour  coordinating first aid care or emergency response coordinating emergency evacuation

Organisation 4.

The org organ anis isat atio ion n of of the the crow crowd d cont contro roll man manag agem emen entt is as as foll follow ows: s: Event Manager 

Event Controller 

Chief Steward

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Security Team Supervisors

Security Company Manager 

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Useful Not useful Security Team Cancel anytime. Supervisors

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ensuring effective command control and communication ensuring adequate safety measures ensuring the event safety strategy is communicated to all employees ensuring adequate response measures appointing a Deputy Event Controller  Chief Steward. The Chief Steward is responsible for: deploying and controlling safety stewards ensuring stewards are deployed at critical areas such as entrances, exits and front of  stage coordinating the duties of all supervisors, stewards and guards recognising critical crowd conditions, crowd distress and dynamics ensuring good radio and other communications between stewards ensuring that details of all stewards and guards are recorded in the steward register  Event Safety Officer. The Event Safety Officer is responsible for: all aspects of safety being present at all planning meetings ensuring all pre-event checks are carried out managing all safety measures during the event i ncluding crowd control liaising with the fire, medical and police services advising the Event Controller on the initiation of emergency procedures

DETAILS OF THE EVENT • • • • • • • •

Dates and detailed timings - details attached at Appendix X You're ReadingXa Preview Location - site map attached at Appendix Expected occupancy and demographics Unlock full access with a free trial. Number of stewards, security guards Entrances and Exits Stage activities Download With Free Trial Parking areas Locations where crowd control necessary

CROWD MANAGEMENT STRATEGY Safety Risk Assessment  Attach as Appendix X

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whiteboards and markers lighting o refreshments o operational management medical and first aid response o crowd control and security o handling of complaints o press and media o noise or nuisance o traffic coordination o event coordination o o

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Exits and Entrances • • • • • • • • •

locations 2.5m optimum width in each direction minimum of two stewards, one supervisor  issuing of tickets or wrist bands gate or barrier design search policy bringing alcohol policy policy on refusal of entry (e.g. intoxicated patrons) policy for removal of personnel

Front of Stage

You're a Preview at least one steward per metre of Reading stage front of stage barriers of suitable design Unlock full access with a free trial. prevent access to stage o physical security o Download WithupFree Trial pressures relieving and preventing the build of crowd o egress available at either side of the barrier  patrons prohibited from gaining access to stage maintain pit security. The area between the stage and front of stage barrier. designed to aid stewards and medical staff  o minimum of 1.5 metres. More for larger events o non-slip surface o elevated platform to allow stewards to extract people from the crowd in case of o distress  official photographers in the pit to not hinder o Read Free Foron 30this Days Signstewards up to vote title the pit must be clear of any obstructions and is out of bounds to patrons o  Useful  Not useful Cancel anytime. secondary barrier if necessary Special offer for students: Only $4.99/month. full width of stage o convex in design with means of escape o • •

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be familiar with the venue layout and facilities be familiar with crowd safety and report developing difficulti es o be familiar with the fire, medical and evacuation policies o be calm, courteous and helpful o Specific duties may include: ensuring all passageways are kept clear and are immediately available for use o responding appropriately to various situations o directing and controlling queues and patrons entering or l eaving the venue o directing persons approaching the venue o assisting at entrances o patrolling the venue o controlling areas in front of barriers o controlling access to restricted areas o removing from the crowd persons in distress or persons whose behaviour is o unacceptable monitoring crowd activity o Induction Training Event details o Job description and responsibilities (written copy) for each job o Work arrangements including rest break, refreshment, smoking etc. o Orientation of the venue o Location of all facilities including fire equipment, first aid, emergency exits o Workplace boundaries o Meet key people o Code of conduct o Workplace policies o You're Reading a Preview Rest breaks refreshment Unlock full access with a free trial. smoking mobile phones Download With Free Trial security of personal equipment Health and Safety o Event policy Drugs and Alcohol Policy Emergency evacuation procedure  Administering first aid policy Harassment and discrimination policy Hazards and controls identified in the workplace Hazard, incident and injury reporting procedures  Free Foron 30this Days Sign up to vote title Personal protective equipment Read   Assisting disabled patrons Useful Not useful   Cancel anytime. Crowd Control o Special offer for students: Only $4.99/month. Policy and procedures o

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Security of equipment Silent hour security Badging Control of access Categories of access Identification - wrist bands, badges, tickets Signs and Notices Types Fire o  Access o Routes o Command Post o Medical o Evacuation o Control o VENUE SECURITY PLAN •

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VENUE EVACUATION PLAN MAJOR EMERGENCY PLAN HEALTH AND SAFETY PLAN

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Example Crowd Control Personnel Planning Matrix

Location Gate 1

Gate 2 Gate 3 Exit 1 Exit 2 Route to stage area Stage - general Stage - equipment Stage - prohibited area Front of stage barrier Command post Medical post Site perimeter VIP areas Parking areas General crowd surveillance VIP escort Temporary structures Final route of torch

Crowd Controllers Steward SIA

Remarks Count numbers attending. Prevent prohibited items. Provide information. Refuse admission. As above As above Maintain site integrity, ensure clear and unobstructed. As above 1 per 50 to 100m. Crowd observation. Prevent running General security Security of equipment Security of prohibited area Security of stage, monitor crowd, look for  distressed persons Supervisors Security of medical personnel 1 per 100-200m. Security of VIPs Security of vehicles General observation, behaviour   You're Reading a Preview Security of VIPs to stage Observation of behaviour and safety Unlock full access with a free trial. Security of torch team

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