T24 Navigation Release Date Sept, 2013
Agenda T24 Navigation
01
Learning Objectives
02
Basics of Navigation
03
Types of Record Files
04
Accessing and Creating Records
05
Copying and Pasting Records
06
Listing and Searching Records
07
Audit Log and Record Status
Learning Objectives T24 Navigation > Learning Objectives
s e v i t c e j b O
knowledge on the basics of Navigation and the usage of various buttons Explain the types of record files used in T24 Learn how to access and create records, as well as respond to messages Understand the Copy/Paste functionality and when to use it Learn how to search records effectively Identify information in the Audit Log
Agenda T24 Navigation
01
Learning Objectives
02
Basics of Navigation
03
Types of Record Files
04
Accessing and Creating Records
05
Copying and Pasting Records
06
Listing and Searching Records
07
Audit Log and Record Status
Basics Basic s of of Navigati Navigation on - Brow Browser ser T24 Navigation > Basics of Navigation
Access T24 via Browser
Actual URL address is dependent on the organi org anisat sation ion’s ’s set up up
Browser Interfaces available in R13:
Microsoft IE 7, 8, 9, 10
Mozilla Firefox 3.x, 4.x
Safari 13.0.x
Chrome 5.0.x
Basics Basic s of Navigati Navigation on – Sign Signing ing In to T24 T24 Navigation > Basics of Navigation
Username and password are case sensitive
Basics Basic s of Navigati Navigation on – First screen screen after signe signed d in - Role Based Based Home Home Page Page
Role Based Home Page
After signed in,
Based on your role within the organisation, you may be brought to a specific Home Page. This is an example example of of a Credit Officer Home Page
Basics Bas ics of Navig Navigati ation on – Fir First st screen screen afte afterr signed signed in - Men Menus us T24 Navigation > Basics of Navigation
Alternatively, users may see T24 T 24 in a menu format after signed in
Below is a menu example example which one can see when signed into the standard T24 Model Bank environment Menu and Sub Menus
User Menu has functionality for End Users
Admin Menu has functionality to define different types of products and other parameter tables
Role Based Home Pages will give the User a list of Home Pages available in T24 for the various roles
Basics Bas ics of Navig Navigati ation on - Men Menus us T24 Navigation > Basics of Navigation
Menu and Sub Menus
Example
From the Menus and Sub menus, drill down to select the Version, Enquiry, Report, etc.
Basics Bas ics of Nav Naviga igatio tion n – Sig Signin ning g Off Off T24 T24 Navigation > Basics of Navigation
To log off T24 properly, use the Sign Off button.
Basics Basic s of Naviga Navigation tion – First screen after signe signed d in – Othe Otherr Aspects Aspects T24 Navigation > Basics of Navigation
User Name
Sign on information
Browser Buttons
Command Line
Let us look at other aspects of the screen after signed in to T24
Basics Bas ics of of Naviga Navigatio tion n - Bro Browse wserr Butto Buttons ns - Too Tools ls T24 Navigation > Basics of Navigation
Allows tasks such as change of password and change of company User can switch from one company to another, if permitted by the Security Management System (SMS)
Changes password of currently signed on User. New password will take effect from subsequent sign on
Important Impor tant Note – No BACK button button and no X T24 Navigation > Basics of Navigation
When navigating within T24, do not use the BACK button on the internet browser toolbar
Internet Browser toolbar area Sign Off T24 properly
Later in this course, you will learn that there is a RETURN button available within T24
Do not click on the ‘X’ on the internet browser to sign off
T24 area
Clicking on ‘X’ may potentially cause locking of your T24 access
Agenda T24 Navigation
01
Learning Objectives
02
Basics of Navigation
03
Types of Record Files
04
Accessing and Creating Records
05
Copying and Pasting Records
06
Listing and Searching Records
07
Audit Log and Record Status
Concept of Inputter and Authoriser T24 Navigation > Types of Record Files
T24 works based on the ‘Maker-Checker’ rule for completing a financial transaction and other operations
To facilitate facilitate this this – T24 has 2 stages stages in a transacti transaction on Input Authorise
Maker / Inputter
Unauthorised
The Authoriser must be a different User from the Inputter. Otherwise, the error message “EB.RTN.SAME.NAME.AUTHORISER/INPUTTER” will be displayed
Live/ Authorised
Checker / Authoriser
Types of Record Files T24 Navigation > Types of Record Files
Fields and field values are stored not just in one table, but 4 tables
Unauthorised
Live/ Authorised
History
Deleted
When transaction is input, it goes into the Unauthorised file. It stores transactions: • Pe Pend ndin ing g to be au auttho hori rise sed, d, or • Pe Pend ndin ing g to be co comp mple lete ted d (i. (i.e. e. On Ho Hold ld)) After authorisation, the record moves to Live file, which contains data used for standard daily operations If an authorised change is made to the record or when the record expires, the old record is moved to the History file If an authorised record is delete the record is moved to the Deleted file. Required some setup for it to work.
Let’s look at a specific example
Types of Record Record Files - Scen Scenario ario T24 Navigation > Types of Record Files
John O’Brien has become a new customer and the following information is created in T24 Original Customer Record Name:
One year later, John O’Brien becomes happily married and moves to a new home
Updated Customer Record Name:
John O’Brien
John O’Brien
Address: 1234 Green St
Address: 456 Lake Road
Marital Status: Single
Marital Status: Married
How did the record move from one file to another?
Types of Record Record Files - Diffe Different rent Stages Stages of Record Record in Scenario Scenario T24 Navigation > Types of Record Files
Different stages of the CUSTOMER record and what is stored in each file Time Line Origin Orig inal al re reco cord rd is input by the User, but not authorised
Unauth Fi File • • •
Live File
History File
John O’Brien 1234 Green St
Original reco Original record rd is Deleted Original Reco Original Record rd in in input by user. Not Authorised
• • • • • •
Ben Frank 456 Lake Road Single
Record is authorised
Record is amended. Not authorised
Amendmen Amend mentt is Authorised
Deleted File
• • •
Ben Frank 123 New Road Married
• • •
Ben Frank 456 Lake Road Single
• • •
Ben Frank 456 Lake Road Single
• • •
Ben Frank 123 New Road Married
•
Ben Frank
•
456 Lake Road
•
Single
John O’Brien 1234 Green St
Agenda T24 Navigation
01
Learning Objectives
02
Basics of Navigation
03
Types of Record Files
04
Accessing and Creating Records
05
Copying and Pasting Records
06
Listing and Searching Records
07
Audit Log and Record Status
Accessing and Creating Record T24 Navigation > Accessing and Creating Records
Creating and Accessing Record
Completing and Editing Record
Taking Actions on Record
Moving within Record
Accessing and Creating Record T24 Navigation > Accessing and Creating Records
Creating and Accessing Record
New Record
Existing Record
Accessing and Creating Record T24 Navigation > Accessing and Creating Records
Creating and Accessing Record
New Record
Creating Creat ing New Record Record – Possi Possibili bility ty 1 T24 Navigation > Accessing and Creating Records
There are 3 different possibilities to create a new record depending on how the screen is presented to the User U ser Possibility 1 New Deal button is presented
The New Deal button allows user to create a new record
Once clicked, a new record screen is displayed The record or transaction ID is automatically generated
Creating Creat ing New Record Record – Possi Possibili bility ty 2 T24 Navigation > Accessing and Creating Records
Possibility 2 Screen is selected from Menu Some of the menu items have been designed to access the new record on a straight through process, skipping the need to manually ma nually click on the ‘New Deal’ button
Transaction ID is automatically generated
The orange asterisk indicates that the field is mandatory
The two red squares indicate that the field is a hot field and will perform a special validation
Let’s take this opportunity to explain a couple of symbols on this screen
Creating Creat ing New Record Record – Possi Possibili bility ty 2 T24 Navigation > Accessing and Creating Records
Possibility 2 Input is saved
Possibility 1
Creating Creat ing New Record Record – Possi Possibili bility ty 3 T24 Navigation > Accessing and Creating Records
Possibility 3 Screen is selected from Menu but the ID is entered manually ID is entered manually based on the requirements of the application
Selection Criteria. Will display selection criteria for Enquiry to this applications Live table.
Accessing and Creating Record T24 Navigation > Accessing and Creating Records
Creating and Accessing Record
Existing Record
Accessing Accessi ng Existin Existing g Record – Edit Edit,, Input and View View T24 Navigation > Accessing and Creating Records
Select the mode to access record
Indicate the record ID to access Edit or Input Allows one to access record for amendment
See or View Allows one to view record only o nly
Accessing Accessi ng Existin Existing g Record – Edit and and Input Input T24 Navigation > Accessing and Creating Records
Observe results when the Edit/Input button is used Notice that the fields are open for input The RETURN button is the proper way to exit the screen when you do not want to save changes, not the browser “x”.
Accessing Accessi ng Existi Existing ng Record Record – View / See See T24 Navigation > Accessing and Creating Records
Observe results when the View/See Button is used Notice that all the fields are in Display Mode only The system does not allow input. Any number number of people people can View/See the same record concurrently without record locks
Important Impor tant Note – Lockin Locking g of Recor Records ds T24 Navigation > Accessing and Creating Records
For security reasons, T24 does not allow more than 1 person to work on a particular record e.g. editing a record For example Inputter 1 is currently editing this record
Inputter 2 will be stopped with T24 warning that the record is locked
During this period, Inputter 2 tries to access the same record through the edit mode
Accessing Existing Record T24 Navigation > Accessing and Creating Records
Now… What if the record exists, but you do not know the ID, and must search for the record? You can do the following: List all records in any of the 3 different files Or
Select specific records in any of the 3 different files Or
Use the dropdown list, which will only list records in the Live File
Accessing and Creating Record T24 Navigation > Accessing and Creating Records
Creating and Accessing Record
Completing and Editing Record
Completin Compl eting g and Editing Editing Record – Commi Committ and Validate Validate T24 Navigation > Accessing and Creating Records
COMMIT the record to update the data base VALIDATE to check for errors
Completin Compl eting g and Editing Editing Record – On Hold and Delivery Delivery Preview Preview T24 Navigation > Accessing and Creating Records Put the record on HOLD
.
Delivery Preview
Completing and Editing Editing Record – Delivery Preview Preview (External (External Messages) Messages) T24 Navigation > Accessing and Creating Records
Examples of the Delivery Message Preview
Completin Compl eting g and Editing Record – Error (Intern (Internal al Messages) Messages) T24 Navigation > Accessing and Creating Records
2 poten potential tial types types of interna internall messages: messages:
Error Override
Error messages
Displayed when committed / validated
Field names and error text displayed
Record cannot be committed without rectification
Clicking on the message takes you to the respective field to correct the input
Completing and and Editing Record – Override and DM (Internal Messages) T24 Navigation > Accessing and Creating Records
Override messages
Warning messages
Highlighted when record is committed
Can go further, only if overrides are duly accepted
Details of overrides and who approved stored in Audit Log
Document Management Override messages
The Document Management module enables a Financial Institution to stipulate any documents or identification data that are required for a transaction or account. System will prompt user to collect these documents during record completion
If defined, a window like the one below will appear and an appropriate response such as RECEIVED or NOT RECEIVED will be required
Accessing and Creating Record T24 Navigation > Accessing and Creating Records
Completing and Editing Record
Taking Actions on Record
Taking Actions on Record T24 Navigation > Accessing and Creating Records
Action Allows one to take actions to authorise, delete, reverse or verify
Taking Actions on Record T24 Navigation > Accessing and Creating Records
The Action Button has different purposes, depending on whether the Record is in the Unauthorised File or in the Live File:
If record is in the Unauthorised File, you can:
Authorise a Record that is not placed on hold
Delete an Unauthorised Record
If record is in the Live File, you can:
Reverse a Record
The next two slides show the three different actions available
Taking Tak ing Acti Actions ons on Recor Record d – Whe When n Record Record is Unauth Unauthori orised sed T24 Navigation > Accessing and Creating Records
Observe results when the Action button is used on an Unauthorised record When the action button is selected, the record cannot be opened for input or selected for authorisation by anyone else
Taking Takin g Actions Actions on Record – Auth Authorisi orising ng and Deleting Deleting T24 Navigation > Accessing and Creating Records
DELETE the record
AUTHORISE the record
SPECIAL NOTE: An Authorised record (in Live File) CANNOT be deleted
To remove a record from the Live File, use the Reverse Function. See next slide
Taking Takin g Actions Actions on Recor Record d - Reve Reversing rsing T24 Navigation > Accessing and Creating Records
When an Authorised record needs to be removed from the Live File, the Reverse Function is used REVERSE the record
Based on the ‘MakerChecker’ concept in T24, authorisation would be required When the reversal is authorised, system moves the record out from the Live file and into the History file
It is not necessary to manually reverse all records. Manual reversal is only required for special circumstances such as error. In most cases, records automatically move to the History File whenever contract term has been reached or when the record has been replaced by an amendment
Taking Takin g Actions Actions on Recor Record d - Veri Verifyin fying g T24 Navigation > Accessing and Creating Records
Verifies a Record
Accessing and Creating Record T24 Navigation > Accessing and Creating Records
Taking Actions on Record
Moving within Record
Moving Movin g within Record Record – Conte Context xt Enquiry Enquiry and Helptext Helptext T24 Navigation > Accessing and Creating Records If help text is installed, clicking on any field will provide information about that field. field. On the right is part of the help text displayed when the Debit Value Date field is clicked
Helptext
CONTEXT enquiry
Moving Mov ing with within in Rec Record ord – Mul Multi ti Value Value and and Sub Sub Value Value T24 Navigation > Accessing and Creating Records
Some fields have been defined to allow multiple sets and subsets of values
Multi Value Value allows the set of fields to be expanded to the next Sub Value Value within a Multi-value Delete Multi Value or Sub value
Moving Movin g within Record Record - Butt Buttons ons next next to Data Fields Fields T24 Navigation > Accessing and Creating Records
Buttons next to the fields can provide additional assistance assis tance
Radio buttons Drop down box
Frequency Pop up
Calendar Pop up
Navigation and Create Customer Record T24 Navigation > Accessing and Creating Records
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Menu Navigation
Sign On to T24 training environment using the User Name N ame and Password provided to you
Instructions
Use User Menu > Customer > Individual Customer
Create an Individual Customer Notice that customer number is automatically generated Complete the following basic details: Title, Given Name, Family Name Full Name, Short Name Mnemonic (an alternative easy and unique customer reference – note: no spaces spaces in between characters) characters) – you can click on the the field name to look at the helptext Gender Select Sector = 1001 (you may notice that the system does a hot validation and defaults defaults values in some some other fields – however, this this only happens if your training environment has configured the set up )
Navigation and Create Customer Record T24 Navigation > Accessing and Creating Records
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Instructions
Ensure the following fields are completed (and select any available values deemed appropriate for your customer):
Account Officer
Industry
Target
Customer Status
Nationality and Residence
Date of Birth (please ensure your customer is more than 21 years old)
Language
Under the ‘Address’ tab, fill in your customer’s address
Click on the ‘Financial Details’ tab:
Your customer holds 2 jobs. As such, multi value the employment status field and select appropriate values
For the first job, fill in the employer’s address details. Since the address is too long, sub value the field
Navigation and Create Customer Record T24 Navigation > Accessing and Creating Records
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Instructions
Under the same ‘Financial Details’ tab, complete the following for the customer’s first job:
Fill in your customer’s salary amount
Fill in the salary currency currency (indicate a currency currency different from your T24 training environment ‘s local currency)
Notice that there is a context enquiry button next to the currency. Click on it and observe
Indicate your customer’s employment start date using the calendar pop up icon
Indicate your customer’s salary frequency using the frequency pop up icon
When ready to submit the entry, click on the ‘Commit’ button
Accept any overrides, if any
Write down the customer number before leaving the screen (Note that we will need to make use of the same customer number in subsequent workshops, hence this is important)
Navigation and Create Customer Record T24 Navigation > Accessing and Creating Records
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Menu Navigation
As T24 is built on a ‘Maker-Checker’ ‘Maker-Checker ’ concept, authorise the new customer record by signing in as a different user provided to you. Alternatively, Alternatively, ask your colleague to help authorise the record Instructions
Use User Menu > Customer > Authorise/Delete Customer
Authorise the record
Solution Solu tion - Navig Navigatio ation n and Create Create Customer Customer Record Record T24 Navigation > Accessing and Creating Records
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From the User Menu, select Sub-Menu for Customer and then select the version for Individual Customer C ustomer
Solution Solu tion - Navig Navigatio ation n and Create Custom Customer er Record Record T24 Navigation > Accessing and Creating Records
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Solution Solu tion - Navig Navigatio ation n and Create Custom Customer er Record Record T24 Navigation > Accessing and Creating Records
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Write down your Customer Number, as we will use it later
Commit the Record, by pressing the Commit Button corner of the screen
at the top left
Solution Solu tion - Navig Navigatio ation n and Create Custom Customer er Record Record T24 Navigation > Accessing and Creating Records
p o h Have another User authorise your record, or s k r sign in with a different Username and o authorise it W
Navigating With the Command Line – Application/Scree Application/Screen n Name T24 Navigation > Accessing and Creating Records
Command Line
Only useful to Super Users and Administrators who are familiar with the names of the applications or versions
Type the Application or Version name in the command line and click to execute it
Application or Version name
Accessing Accessi ng and Creating Creating Records Records using using Command Command Line T24 Navigation > Accessing and Creating Records
To edit existing record
To create new record
Accessing and Creating Records using Command Line T24 Navigation > Accessing and Creating Records
Application Name
Record ID
Function (I for Input/Edit)
Accessing Accessi ng and Creating Creating Records Records using Command Command Line - Funct Functions ions T24 Navigation > Accessing and Creating Records Function commands
Description of the Functionality
(I)nput
To create a new record record or edit details of an existing record
(S)ee
To view details of a record
(A)uthorise
To authorise a record
(D)elete
To delete an unauthorised record
(L)ist
To list live records
(E)xception
To list l ist unauthorised records
(V)erify
To confirm the details are verified with confirmation recorded or other purposes defined by the specific module
(R)everse
To manually remove an already a lready authorised record and place it into history
(H)istory Restore
To move a record from history to live file
Buttons representation using standard method
Agenda T24 Navigation
01
Learning Objectives
02
Basics of Navigation
03
Types of Record Files
04
Accessing and Creating Records
05
Copying and Pasting Records
06
Listing and Searching Records
07
Audit Log and Record Status
Copying Records T24 Navigation > Copying and Pasting Records
Copy and Paste functionality enables a record to be copied and pasted into another record
Pasting Data T24 Navigation > Copying and Pasting Records
Fields needing unique values are left blank After filling them, record can be committed
Copy and Paste Record T24 Navigation > Copying and Pasting Records
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Access Admin Menu > System Administration > Security Management System > System Users Management > User Profile Management
Pick out any existing record e.g. AUTHORISER and select the SEE mode
Go to More Actions, and select Copy
Using the same menu, open a new record by manually keying in a new User ID. For example, if User’s name is Jason Wright, the ID can be JWRIGHT
Click on EDIT mode
Go to More Actions, and select Paste
Notice that most fields have been copied
Fill in the relevant fields that have not been copied (these fields require unique input values and hence not being copied over ) Sign On Name must be different from User ID. Here are 2 examples: examples: User ID = JWRIGHT, Sign On Name = JWRIGH01 User ID = J .WRIGHT, Sign O On n Name = JWRIGHT JWRIGHT (without (without dot)
Commit this record
Solution Solu tion - Copy and Paste Paste Record T24 Navigation > Copying and Pasting Records
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Solution Solu tion - Copy and Paste Recor Record d T24 Navigation > Copying and Pasting Records
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User ID and Sign On Name must be different Complete the following: •
Name with User’s full name
•
Sign On Name
•
Classification: Int
•
Start Date Profile: Today’s Date The system compares to the server date and must be today or a future date. Otherwise, message below may appear
Agenda T24 Navigation
01
Learning Objectives
02
Basics of Navigation
03
Types of Record Files
04
Accessing and Creating Records
05
Copying and Pasting Records
06
Listing and Searching Records
07
Audit Log and Record Status
Listing and Searching Options T24 Navigation > Listing and Searching Records
2 optio options ns that can be used to find records: records:
LIST to list everything SEARCH to list as per selection
These 2 options are available for all T24 Applications
Unauthorised
Both options to List all records and Search specific records can be used on:
Live/ Authorised
History
How to view the DELETE files T24 Navigation > Listing and Searching Records
If the $DEL file is enabled for an application, deleted records can be viewed using the enquiry VIEW.DELETE.HISTORY.
Or
Listing Records T24 Navigation > Listing and Searching Records
Searching Records T24 Navigation > Listing and Searching Records
Selection operands for FIND option are
Equals Greater than Less than Between Contains Begins with Does not begin with Matches
Not equal to Greater than or equals Less than or equals Not Between Not Containing Ends with Does not end with
Searching Searc hing Records Records – Oper Operands ands for differen differentt objectives objectives T24 Navigation > Listing and Searching Records
Selection operands for FIND option are Equals
Not equal to
For comparison of numeric and alphanumeric values
Greater than Less than
Greater than or equals Less than or equals
For comparison of numeric values
Not Between
Specify numeric range with space in between. E.g. 3000 3500
Between
Contains Begins with Does not begin with Matches
Not Containing Ends with Does not end with
For locating alphanumeric or string values
Selecting Sele cting Record Records s – Other Opti Options ons T24 Navigation > Listing and Searching Records
Specify different sort criteria for the overview “Auto-refresh” of overview in seconds
Enquiries T24 Navigation > Listing and Searching Records
Enquiry presents selected information on line in pre-defined format
Enquiries are available under Menus For example, search list of accounts and loans of a Customer with outstanding balance
Enquir Enq uiries ies - But Button tons s T24 Navigation > Listing and Searching Records Selection Screen Refresh Toggle timer Print Default list of respective application
Enquir Enq uiries ies - But Button tons s T24 Navigation > Listing and Searching Records
Last page
First page Previous page Specified page
Next page
Enquiries Enqu iries - Savi Saving ng Output Output in Other Other Formats Formats T24 Navigation > Listing and Searching Records
The Search / Enquiries result can c an be exported or saved as
CSV
Output will be saved as Microsoft Excel Comma Separated File in any opted location
HTML
Output will be saved as “.html” file in any opted location
XML
Output will be saved as “XML” file in any opted location
Enquiries Enqu iries - Open Opening/ ing/ Savi Saving ng as CSV CSV T24 Navigation > Listing and Searching Records
Enquiries Enqu iries - Open Opening ing / Savi Saving ng as HTML HTML T24 Navigation > Listing and Searching Records
Enquiries Enqu iries - Open Opening ing / Savi Saving ng as XML XML T24 Navigation > Listing and Searching Records
Enquiries Enqu iries – Conte Context xt Sensitiv Sensitive e Enquiry Enquiry T24 Navigation > Listing and Searching Records
Context sensitive enquiries allow you to find additional information about the record being displayed or edited In this example, we are displaying account number 14613 By selecting More Actions, we can see a list of Context Sensitive Enquiries related to account 14613, for example Account List Results on the next slide
Enquiries Enqu iries – Conte Context xt Sensitiv Sensitive e Enquiry Enquiry T24 Navigation > Listing and Searching Records
Example of Account List List selected from the previous previous slide
Agenda T24 Navigation
01
Learning Objectives
02
Basics of Navigation
03
Types of Record Files
04
Accessing and Creating Records
05
Copying and Pasting Records
06
Listing and Searching Records
07
Audit Log and Record Status
Audit Log T24 Navigation > Audit Log and Record Status
Audit Log is an important part of any record and exhibits important information towards the end of the record, including
Status of the record The Current Number, which indicates the instance of this record Who Input the record Who Authorised the record Date and Time of the last action performed on the record
Audit Au dit Log Log - Rec Record ord Sta Status tus T24 Navigation > Audit Log and Record Status
Here are 3 examples of Audit Audit Log information. information. Records (apart from Live ones), exhibit their status towards the end of the t he record This record shows a status of INAU. This means that input in this record has been completed and is currently awaiting for authorisation
This record was created and placed on hold since it displays a status of IHLD
This record is in the Live File. We know this because the status is blank and it does not appear. Moreover Moreover,, the the Authoriser name is displayed as well as the date and time of the last action performed on this record
We will look at the various Record Statuses on the next slide
Record Stat Status us - Diffe Different rent Stage Stages s of a Record Record T24 Navigation > Audit Log and Record Status
Record Status
Description of Status
(Blank)
Live record i.e. i.e. currently currently in place place and and in the Live Live file
IHLD
Record is placed on hold
INAU
Record which which has been been input but but not yet yet authorised authorised
INA2
Record has been been author authorised ised by one one person person and is now awaitin awaiting g for the second secon d authoriser authoriser to approve, approve, as transaction requires requires 2 authorisers authorisers
INAO
Record is input and awaiting for override override (i.e. approval approval of a blocking override is required)
RNAU
Reversall of record Reversa record has not not been author authorised ised
RNA2
Reversall is awa Reversa awaiting iting a second second authorisa authorisation tion
RNAO
Reversall is inpu Reversa inputt and awaiting awaiting approval approval of blocking blocking override override
REVE
Reversal of record has been authoris Reversal authorised. ed. This record record has been moved from Live file to History file
HNAU
Restoration of reversed record has been requested and is now awaiting for authorisation. Once the restoration is approved, record will move out from History file and into the Live file
Record Stat Status us - Diffe Different rent Stage Stages s of a Record Record T24 Navigation > Audit Log and Record Status
Below is a list of different record statuses possible within each type of File File Type
Purpose
Record Status possible
Live File
Holds only authorised records
Blank
Unauthorised File
Holds all the unauthorised records
INAU, INAO, INA2, RNAU, RNA2, RNAO, HNAU, IHLD
History File
Holds old copies of modified authorised records
REVE CLOSED Blank
Dele De lete te Fi File le
Holds Holds copies copies of delete deleted d unauthorised records
INAU,IHLD,RNAU
Record Stat Status us - Recor Records ds in History History File File T24 Navigation > Audit Log and Record Status
Audit Aud it Log Log – Cur Curren rentt Numbe Numberr T24 Navigation > Audit Log and Record Status
Besides Record Status, the Audit Log contains the Current Number information
The example in the next slide shows how the current number changes through the various stages
Currentt Number Curren Number - Diffe Different rent Stages Stages of of a Record T24 Navigation > Audit Log and Record Status
Do you recall this diagram of John O’Brien’s Customer record? Let’s observe how the Current Number changes Time Line
Original Origi nal re reco cord rd is inp input ut by the User, but has not been authorised
Unauthorised File
• • •
Change is authorised
• • •
History File
1234 Green St Curr No: 1 ID: 111544
Originall rec Origina record ord is authorised Change to CUST Change CUSTOME OMER R is input by the User
Live File
• • •
1234 Green St Curr No: 1 ID: 111544
• • •
456 Lake Road Curr No: 2 ID: 111544
456 Lake Road Curr No: 2 ID: 111544 • • •
1234 Green St Curr No: 1 ID: 111544;1
Quiz T24 Navigation
Match the items on the left with the ones on the right
1. What What type type of of file file cont contain ains s recor records ds that that are on hold, pending to be completed? 2. What What is is the the mean meanin ing g of INA INAO O stat status us in in a record? 3. When When a rec record ord is rev revers ersed, ed, it is remo removed ved from which file and added to which file? 4. What What ope opera rati tion on can can a us user er do do whe when n opening a record in S function?
A. It ex exhi hibi bits ts de deta tailils s of who created and authorised towards the end of the record or transaction B. Vie iew w th the e in info form rmat atio ion n C. Awa waiti iting ng Ove Overr rrid ide e approval D. Un Unau auth thor oris ised ed Fi File le
5. Wh Wha at is is an an Au Aud dit Log og? ?
Continue presentation when ready to see answers
E. Li Live ve Fil File, e, Hi Hist stor ory y File File
Quiz T24 Navigation
Match the items on the left with the ones on the right
1. What What type type of of file file cont contain ains s recor records ds that that are on hold, pending to be completed? 2. What What is is the the mean meanin ing g of INA INAO O stat status us in in a record? 3. When When a rec record ord is rev revers ersed, ed, it is remo removed ved from which file and added to which file? 4. What What ope opera rati tion on can can a us user er do do whe when n opening a record in S function?
A. It ex exhi hibi bits ts de deta tailils s of who created and authorised towards the end of the record or transaction B. Vie iew w th the e in info form rmat atio ion n C. Awa waiti iting ng Ove Overr rrid ide e approval D. Un Unau auth thor oris ised ed Fi File le
5. Wh Wha at is is an an Au Aud dit Log og? ? E. Li Live ve Fil File, e, Hi Hist stor ory y File File
What Did We Learn? T24 Navigation
n o i s u l c n o C
How to navigate in T24 The use of various buttons in T24 How to create, access, amend and take actions on records How to make use of the List and Search options to ease efforts of finding records The meaning of various audit fields
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