Lovely Professional University, Punjab C our seCod e
Cour seT it le
Co ur s ePlan n e r
L e c tur e s
PES501
SOFT SKILLS
15026::Archana Malik
1.0
T u t o r ia ls P r ac t i c a ls C r e d it s 2.0
0.0
2.0
Course Category Customized Course TextBooks SN ro T-1
T it l e
A u t h or
Resourcefile
E di t i o n
LPUPEPDepartment
1st
Y ea r 2012
P ub l i s heN r a me LovelyProfessionalUniversity
Reference Books SN ro
T it l e
A u t h or
R-1
SoftskillsforEveryone
R-2
Personal development for life and work
E di t i o n
JeffButterfield
1st
MastersWallace
Y ea r 2011
1st
P ub l i s heN r a me CengageLearning
2012
CengageLearning
Relevant Websites SrNo
( W e baddr es s )( on lyi fr e l eva ntt ot h ec ou r s e )
RW-1
www.speakingaboutpresenting.com
Sal i en tF eat u r e s Itgivesinformationregardingpresentationskills.
RW-2
www.indiabix.com
Thewebsiteprovidesanarrayoftopicsofgroupdiscussionwithtips.
RW-3
www.gyancentral.com
Informationsourceprovidingdetailsonvariouscourses.
RW-4
www.jobsearchabout.com
Joblistings,jobsearchtips,careeradvice,resume,coverletters,interview questions and answers.
RW-5
www.selfgrowth.com
Acompleteguidetoinformationaboutselfimprovementandpersonal growth.
LTP week distribution: (LTP Weeks) Weeks before MTE
7
Weeks After MTE
7
Spill Over
1
Detailed Plan For Lectures Week Number
Lecture Number
B r oa d T op i c ( S u b T o p i c )
C h a pt er s / Se c t i on s Other Readings, Le ct ur e Desc ript ion of Text/reference Relevant books Websites, Audio Visual Aids, software and Virtual Labs
Le arni ng Outc omes
Pedagogical Tool Demonstration/ Case Study / Images / animation / ppt etc. Planned
Week 1
Lecture 1
Personality Enhancement and Generic manners(Tips for professional dressing)
T-1:Chapter1
Trainerconductsan icebreaking session and orients the students with the course modules Trainer elucidates the importance of professional dressing and informs them about formal and informal dress codes for men and women
Students build rapport with the trainer and peers Students learn to dress appropriately
Interaction discussion and demonstration
Personality Enhancement and Generic manners(Business and social etiquette)
T-1:Chapter2
Trainer explainsthe meaning and importance of manners and etiquette and acquaints them with the general etiquette of interaction with seniors, colleagues and juniors
Students learn to be Activity based polite and courteous in Role play social and business interactions
Personality Enhancement and Generic manners(Netiquette)
T-1:Chapter2
Trainer explainsthe telephone etiquette, email and skype etiquette to the students
Students learn the appropriate telephone etiquette, email and skype etiquette to participate effectively
Communication skills(Verbal and non verbal communication)
T-1:Chapter3
Trainerexplainsthe various aspects of verbal and non verbal communication to the students
Communication skills(Elements of effective communication)
T-1:Chapter3
Trainergivestipsfor Students learn the effective communication strategies of effective communication
Discussion Role play Extempore Activity based
Communication skills(Barriers to effective communication)
T-1:Chapter3
Trainerdiscussesthe barriers to effective communication and suggests tips to overcome them
Discussion Role play Extempore Activity based
Activity based Role play Discussion
in social and business communications Week 2
Lecture 2
Students understand the various elements of verbal and non verbal communication including tone body language eye contact
Students learn to overcome their internal and external barriers like shyness hesitation lack of confidence and improve their communication skills
Discussion Role play Extempore Activity based
Week 2
Lecture 2
Communication skills(Active Listening skills)
T-1:Chapter3
Traineremphasizesthe Students learn to follow Discussion importance as well as the principles of Demonstration principles of good effective listening skills Role play Activity listening skills in order to and become good have effective listeners and effective communication communicators
Week 3
Lecture 3
Curriculum Vitae(Importance of writing a good curriculum vitae)
T-1:Chapter4
Trainersharesthe Students understand the Discussion importance of writing an role of writing an impressive curriculum impressive curriculum vitae vitae in the job selection process
Curriculum Vitae(Job profile / description)
T-1:Chapter4
Trainerexplainshowto Students learn to align Brainstorming understand the job their qualities and skills Discussion profile and align their to the job profile skills and strengths to the profile requirement
Curriculum Vitae(Elements of curriculum vitae and Model curriculum vitae)
T-1:Chapter4
Trainerexplainsvarious elements that must be included in preparing a curriculum vitae
Students learn to write an impressive curriculum vitae including all the essential elements
Students become aware Question based of the common errors discussion and learn to avoid them while writing their personalized curriculum vitae
Week 4 Week 5
Curriculum Vitae(Common errors)
T-1:Chapter 4
Trainer points out the errors often found in curriculum vitae
CurriculumVitae(Cover letter)
T-1:Chapter 4
Trainer explainsthe Students learn to write Discussion Model format and writing style an effective cover letter cover letter of the cover letter in an appropriate style and format
Lecture 4 Lecture 5
Question based discussion
Curriculum Vitae 1 Platform and Presentation Skills (Do’s and Dont’s of power point presentations)
T-1:Chapter5
Trainerdiscussesthe importance of making effective presentations and elucidates the dos and donts to be kept in mind while making power point presentations
Students learn to make effective power point presentations using the correct structural format background colour combinations and font
Demonstration Observation Discussion
Platform and Presentation Skills (Platform skills)
T-1:Chapter5
Trainerdemonstrates platform skills stressing on the dos and donts for excellent and impressive
Students learn the Demonstration strategy of effective and Observation impressive delivery Discussion that keeps the audience
delivery
interested and responsive
Week 5
Week 6 Week 7
Lecture 5
Platform and Presentation Skills (Common mistakes)
T-1:Chapter5
Trainer demonstratesthe common mistakes and their repercussions
Students learn to avoid Demonstration the mistakes that can Observation make a presentation Discussion dull and unimpressive
Platform and Presentation Skills (Ideal presentation)
T-1:Chapter5
Trainersharesthetips for planning preparing and delivering an ideal presentation
Students learn the art of Demonstration planning preparing and Observation delivering ideal Discussion presentations
Forms of communication(Modes of communication- individual and group)
T-1:Chapter3
Trainerdiscussesthe different modes of communication and explains the conventions of individual and group
Students learn to follow Discussion suitable conventions to Role Play express themselves individually as well as in groups
Forms of communication(Formal and informal conversation)
T-1:Chapter3
Trainersharesthenorms of formal and informal communication
Students understand the Discussion norms to be followed Demonstration during formal and Role Play informal communication and learn to switch codes appropriately
Forms of communication (Telephone , Public address , announcement)
T-1:Chapter3
Trainerexplainshowto receive and answer telephonic calls, address public gatherings and make announcements
Students gain confidence in talking over the phone, addressing public gatherings and making announcements
Group Discussion(Skills required for effective group discussion)
T-1:Chapter6
Traineracquaintsthe Students become aware Brainstorming students with the of group discussion Discussion techniques and skills techniques and skills required for an effective group discussion
Group Discussion(Parameters for evaluation)
T-1:Chapter6
Trainerexplainsthe parameters of evaluation in group discussion used by the prospective employers to screen students for job selection
Group Discussion(Ideal group discussion between trainer and students)
T-1:Chapter6
Lecture 6 Lecture 7
Presentation Skills 1
Discussion Demonstration Role Play
MID-TERM Week 8
Week 9 Week 10
Lecture 8
Lecture 9 Lecture 10
Students learn to polish Group discussion their knowledge content Corrective feedback expressions and participation in group discussion keeping in mind the parameters of evaluation
Group Discussion 1 Trainerinvolvesthe students in group discussion and supports them through structured guidance
Students learn to polish Brainstorming their knowledge content Group discussion expressions and Corrective feedback participation in group discussion in view of the parameters of evaluation
Week 10
Lecture 10
Group Discussion(Types of topics, General Knowledge, social issues, abstract and current affairs)
T-1:Chapter6
Trainerfamiliarizesthe students with the different types of topics for group discussion and guides them regarding how to handle each type of topic
Students are able to Group discussion participate confidently Corrective feedback in group discussions on General Knowledge Current Affairs Social Issues Abstract topics
Week 11
Lecture 11
Successful Interview techniques (Personal interviews – importance)
T-1:Chapter7
Trainerrelatesthe importance of good interviewing skills and discusses the strategies to be followed to be successful during interviews
Students are motivated Brainstorming to hone up their Discussion interview skills and learn the strategies for achieving success at interviews
Successful Interview techniques (Strategies to be successful in an interview)
T-1:Chapter7
Trainerdiscussesthe strategies for preparation as well as conduct at the interviews
Students learn about the Brainstorming pre interview Discussion preparation to be done as well as the appropriate way of presenting and conducting themselves during the interview process
Successful Interview techniques (Commonly asked questions)
T-1:Chapter7
Trainer asksthe commonly asked questions from the students and elicits responses from the students
Students become familiar with the commonly asked questions and learn to formulate their responses
Brainstorming Question based discussion
Successful Interview techniques (Successful answering Techniques)
T-1:Chapter7
Trainerelucidatesthe successful answering techniques through examples
Students learn the art of successful answering and leading their own interview through their responses
Brainstorming Question based discussion Reflection
Successful Interview techniques (Justification of points in Curriculum Vitae)
T-1:Chapter7
Week 12 Week 13
Lecture 12 Lecture 13
Interview Skills 1 Trainerexplainshowto align answers with the information in curriculum vitae and how to handle questions based on the elements of curriculum vitae
Students learn to justify Brainstorming the points in curriculum Question based vitae and establish their discussion trustworthiness
Week 14
Lecture 14
Corporate Expectations from an employee(Expectation of employee)
T-1:Chapter8
Trainerdiscussesthe ideal traits an employer seeks in an employee Trainer guides them to conduct a SWOT analysis
Students become aware Interaction of the qualities an Discussion employer wants in every employee They explore their strengths and weaknesses and discover the need as well as strategies of enhancing their strengths and overcoming their weaknesses
Corporate Expectations from an employee(Expectation of employer)
T-1:Chapter8
Trainerdiscussesa prospective employees expectations from a prospective employer
Students learn to Interaction explore their own Discussion expectations and develop a sensitivity to understand expectations from employers
SPILL OVER Week 15
Lecture 15
Spill Over
Scheme for CA: C o m p on e n t
F r eq u en c y
Curriculum vitae
Ou tOf 1
Presentation skills
10
1
Group discussion
1
Interview skills
1
E a c hMar ks T ot a lMar k s
10
T ot a l: -
10 10
10
10
10
10
40
40
Details of Academic Task(s) A TNo.
O b j e c t i ve
Curriculum Vitae 1 To teach the students the art of preparing an impressive curriculum vitae.
T op icoft h eA c a dem i cT a s k
Students prepare a customized curriculum vitae on the basis of a model curriculum vitae provided to them.
N at u r eofA c ademi cT as k (group/individuals/field work Individual
Evaluati on Mode
Objective-6, Format - 6, Elements - 6, Spellings -6 , Grammar - 6
Allott ment / submission Week 3/4
Presentation Skills To prepare and 1 deliver an effective powerpoint presentation.
Students prepare and deliver an effective powerpoint presentation Individual in groups. The trainer evaluates and provides constructive feedback.
Communication Skills - 6, Content 6, Body Language 6, Platform Skills 6, Confidence - 6
5/6
Group Discussion 1
To enhance the Students participate in a group discussion. Trainer evaluates and group discussion gives constructive feedback. skills of the students.
Group
Communication Skills - 6, General Knowledge - 6, Body Language - 6, Interpersonal Skills - 6, Confidence - 6
8/9
Interview Skills 1
To face interviews confidently.
Individual
Grooming-6, General Knowledge - 6, Body Language - 6, Interpersonal Skills - 6, Confidence - 6
11 / 12
Students face interviews with the trainer. Trainer evaluates and gives feedback.
Plan for Tutorial: (Please do not use these time slots for syllabus coverage) T u t o r i a lNo .
L e ct u r eT op i c
T y p eo fpe d a go g i ca lt o ol ( s )pl a n n e d (case analysis,problem solving test,role play,business game etc)
Tutorial1
OrientationandIcebreaking
Tutorial 2
Personality enhancement and generic manners
Studentinteractionandpre-assessment Activities to encourage responses from students regarding professional dressing and etiquette
Tutorial3
Verbalcommunication
Roleplay,activitieslikeextempore
Tutorial4
Verbalcommunication
Roleplay,activitieslike- justaminute
Tutorial5
Curriculumvitae
Erroridentificationactivity
Tutorial6
Curriculum vitae
Tutorial7
Curriculumvitae
Curriculum vitaepreparedbystudents
Guidedpractice- cover letter writtenby students in an appropriatestyleandformat
Tutorial8
Curriculumvitae
Curriculum vitaepreparedbystudents
Tutorial9
Presentationskills
Guidedpracticeonp owerpointpreparationandplatformskills
Tutorial10
Presentationskills
Guidedpracticeon p owerpointpreparationandplatformskills
Tutorial11
Presentationskills
Powerpointpresentationsdeliveredbystudentsingroups
Tutorial12
Presentationskills
Powerpointpresentationsdeliveredbystudentsingroups
Tutorial 13
Verbal communication
Practice of formal and informal communication individually as well as in groups t hrough presentations
Tutorial14
Verbalcommunication
Roleplay,praticesessiontogainconfidence
After Mid-Term Tutorial 15
Group discussion
Practice session - group discussion on current affairs andgeneral knowledgebased topics
Tutorial 16
Group discussion
Practice session - group discussion on current affairs andgeneral knowledgebased topics
Tutorial17
Groupdiscussion
Participationingroupdiscussionbystudents
Tutorial 18
Group discussion
Participation in group discussion by students, evaluation and feedback by the trainer
Tutorial19
Groupdiscussion
Simulation a ndpractice, m ock GD o ncurrent affairs andgeneral knowledgebased topics
Tutorial20
Groupdiscussion
Simulationandpractice,mock GDonsocialissues andabstracttopics
Tutorial21
Interview skills
Practicesessions- mock interviews question responseoncommonly askedquestion
Tutorial22
Interviewskills
Practicesession- mockinterviewsquestionresponseonsuccessfulanswering techniques
Tutorial23
Interviewskills
Evaluationofstudents ontheir interviewskills
Tutorial24
Interviewskills
Tutorial25
Interviewskills
Mockinterviews
Tutorial26
Interviewskills
Mockinterviews
Tutorial27 Tutorial 28
Traitsofanidealemployee Traits of an ideal employee
Evaluationofstudents ontheir interviewskills
SWOTAnalysis Preparation of action plan by students for enhancing their strengths and overcoming their weaknesses
