SCENARIO planning Building scenarios at Roland Berger Strategy Consultants
August 2013
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2013-08_RBSE_Building 2013-08_RBSE_Building Scenarios.pptx
Contents A. Strategy development today Why scenario planning is important now B. The Roland Roland Berger-HHL Berger-HHL scenario scenario approach approach Our approach to building scenarios
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© Roland Berger Strategy Consultants Consultants
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2013-08_RBSE_Building 2013-08_RBSE_Building Scenarios.pptx
A. Strat rategy de development today Why scenario planning is important now
2013-08_RBSE_Building 2013-08_RBSE_Building Scenarios.pptx
Today our economy faces very high volatility GLOBAL REAL GDP GROWTH [%]
DOW JONES [index value]1)
5.3 5.4
Highest value 14,165 Oct 2007
5.1
EUR/USD EXCHANGE RATE [EUR/USD]1) + 8,995
15,542
Highest value Apr 2008
. 1.46
3.2
1.60 1.50 1.48
2.8
1.34 1.32
1.32
10,718 -7,618
1.27
-0.7 2006 2007 2008 2009 2010 2011 2012
Lowest value Mar 2009 Dec 2005
6,547
1.18 Jul 2013
Dec 2006
1.23 Lowest value Jan 2006
1.23
Jul 2013
1) All values (except highest, lowest and latest) are end-of-month based; highest and lowest values are on daily basis
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SOURCE IMF, Bloomberg
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Due to the high volatility forecasts are extremely difficult – and very often fail to predict the future Example: Development of forecasts of German real GDP growth 2011 [%] 3.4
> Economic forecasters use
3.3 2.9
.
2.8 2.5 2.2 1.9 1.7 Aug 10
5
SOURCE Consensus
development – but they often failed, e.g. in predicting the crisis > Economic trends are unreliable and future developments unclear – decisions must still be made > Our job is to interpret the key factors driving future economic development
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Another consequence of the high volatility is that traditional planning cycles are no good any more 4.8
STRATEGIC PLANNING
7-10
TRADITIONAL ORGANIZATIONAL STRUCTURE
7 years
MEDIUM-TERM PLANNING
.
3-5 years
OPERATIONAL PLANNING
1 2000
2012
Time horizons of traditional corporate planning and global GDP growth, 2000-2012 [%] 6
SOURCE IMF
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And finally follows that traditional strategy tools have become unreliable Traditional strategy tools … … fail to reflect
volatility
complexity … don't consider different views … can't cope with
ANSOFF MATRIX
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SOURCE ROLAND BERGER
GENERIC COMPEEXPERIENCE TITIVE STRATEGIES CURVE
FIVE FORCES
PORTFOLIO ANALYSIS
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But the planning questions remain the same Which regions of the world will grow most? How can our company benefit from that? How sharply will commodity and energy prices rise? Can we re lace ex ensive commodities with less expensive ones? How will demand for our products change? What competing products will jeopardize our business? How will regulations change in my markets? Will the changes open up new markets overseas?
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SOURCE ROLAND BERGER
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The solution? Scenario planning can overcome the shortcomings of traditional planning instruments SCENARIO PLANNING …
TODAY
Counteraction
SCENARIO I
…provides different images of the future to reflect volatilit
SCENARIO II
…considers numerous influence factors to cope with complexity
SCENARIO III
…combines internal and external views to identify blind spots
Disruption FUTURE
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SOURCE ROLAND BERGER
2013-08_RBSE_Building Scenarios.pptx
But traditional scenario planning often does not meet all requirements imposed by modern strategic planning REQUIREMENTS of MODERN SCENARIO PLANNING …
1 3 4 5
Reflecting volatility …
… through development of alternative futures
Coping with complexity …
… throu h consideration of numerous influence factors
Identifying blind spots …
… through involvement of internal and external experts
Speed and simplicity …
… based on a set of management tools that support an easy process
Flexibility concerning planning horizon …
… by applicability of different time horizons
QUOTATIONS FROM USERS regarding WEAKNESSES … Scenario projects are extremely complex Processes are not standardized and highly variable Traditional scenario projects usually take min of 5 months and can last as long as 1 year Methodologies are not well described and not fully disclosed
Fulfilled by traditional scenario planning 10
SOURCE ROLAND BERGER
2013-08_RBSE_Building Scenarios.pptx
Therefore our new approach builds upon the strengths of traditional approaches and overcomes their weaknesses
… BUILDING ON STRENGTHS
… OVERCOMING LIMITATIONS
> Planning based on multiple
> Standardized method that is easily
> Integration of outside perspectives
> Tool based approach eases application
> Broadening management's perspective > Increased adaptability to changes in the environment
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SOURCE ROLAND BERGER
ROLAND BERGER-HHL APPROACH to scenario-based strategic planning
> Quick execution of scenario-based strategic planning process > Applicable for shorter time horizons of less than 5 years
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B. The Roland Berger-HHL scenario approach Our approach to building scenarios
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We differentiate between macro-, meso- and micro-scenarios
MACRO-LEVEL
CHARACTERISTICS of our 3-TIERED APPROACH
Global scenarios
MESO-LEVEL Regional and industry scenarios
MICRO-LEVEL Company-specific scenarios
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SOURCE ROLAND BERGER
Macro-level scenarios build the framework for industry and company scenarios Meso-level scenarios describe different futures of a branch or a region Micro-level scenarios focus on possible futures of one specific company
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We cooperate with the HHL Center for Strategy and Scenario Planning Selected activities of the HHL Center for Strategy and Scenario Planning > One of the worldwide leading business schools
> Constant exchan e with academia, international think tanks and business over scenario contents and methods
> Regularly ranked as one of the top 3 German business schools
> Concrete support on scenario projects of Roland Berger
HHL – Lei zi Graduate School of Mana ement
> Carrying out scenario studies together with Roland Berger > Conducting scenario workshops and seminars for Roland Berger > Supervising Roland Berger fellows and PhD candidates
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SOURCE ROLAND BERGER
2013-08_RBSE_Building Scenarios.pptx
EXAMPLES
Roland Berger has advised large clients worldwide to successfully structure, execute and adopt scenario planning Sample scenario planning client engagements CLIENT
COUNTRY
PROJECT DESCRIPTION
Multinational oil and gas company
UK
> Developed 2020 scenarios for Industrial and Marine business, and built up organizational capabilities development across 14 countries to guide pan-European strategy
company
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Large chain of home improvement stores
USA
> Created scenarios describing different consumer behavior
Multinational pharmaceutical company
USA
> Described and quantified the potential impact of healthcare reform through scenario planning
Multinational automotive manufacturer
France
> Developed 2020 scenarios and action plans to enhance aftersales strategy for Europe and China
Multinational, producing construction and high performance materials
France
> Created a scenario planning tool to model business impact of different market conditions and to inform capacity investment decisions
Multinational automotive manufacturer
Germany
> Developed global scenarios to plan manufacturing data and different sales strategies according to the scenarios
SOURCE ROLAND BERGER
2013-08_RBSE_Building Scenarios.pptx
EXAMPLES
Book publications and scenario studies demonstrate thought leadership Selected scenario planning documents
Book describing the RB/HHL scenario planning approach 16
SOURCE ROLAND BERGER
Scenarios for The European Airline Industry
Emerging Market Future Scenarios
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As an overall framework for our scenario studies and projects we developed the Trend Compendium 2030 Trend Compendium 2030: Seven Megatrends that will shape the world Analyzed relevant trend and future studies
Discussed and verified data and statements in global Roland Berger network
Detailed seven megatrends, each with three business driving subtrends Outlined recommendations for actions for every megatrend
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SOURCE ROLAND BERGER
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Together with the HHL Center we developed a clearly structured process for scenario projects Task:
Identify core problems and frame analysis Tool: Framing Checklist Result: Clear conception of project goal
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Task:
360 Stakeholder Feedback Tool: Result: Good understanding of internal (company) and external (industry) perception; identification of blind spots, weak signals and influencing factors °
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Definition of Scope 0.5 weeks 1)
Identify assumptions and mental models
Perception 3-4 weeks 1)
3 Trend and Uncertainty Analysis 0.5 weeks 1)
6 Task:
Monitor developments and challenge assumptions
Tool:
Scenario Cockpit
5 Deduct action plans for implementation
Tool:
Strategy Manual
Discuss and evaluate relevant trends
Tool:
Impact-Uncertainty Grid
Result: Identification and analysis of key trends and key uncertainties
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Monitoring ongoing
Result: Track of external developments
Task:
Task:
Strategy Definition 2 weeks 1)
Scenario Building 1 week 1)
Task:
Develop scenarios based on key trends/uncertainties
Tool:
Scenario Matrix
Result: Map of possible scenarios and understanding of which scenarios are most promising and which are most dangerous to the client
Result: Clear blueprint for strategic development of a company
1) Average duration of the specific project phase of a Roland Berger scenario project
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SOURCE ROLAND BERGER
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1 – DEFINITION OF SCOPE
Reference project for the automotive industry 1): The scope was defined with the Framing Checklist ELEMENTS and KEY QUESTIONS
IMPLEMENTATION, AUTOMOTIVE PROJECT
A
GOAL OF SCENARIO PROJECT Definition of the question to be solved: Focus of the scenario analysis
Focus on global development of automotive industry, as our client was a global player in automotive
STRATEGIC LEVEL OF ANALYSIS
Focus on industry level as this allows the broadest
for the macro, industry/region or company level?
C D E
TIME HORIZON What time horizon is the planning process tailored to (1,2,5 years or longer)?
Focus on 10 year horizon as this was the focus of capacity planning
PARTICIPANTS How closely is top management involved in the process? Which members of the respective departments participate in the workshops?
Strategic advisors of the top management as well as the department heads of trends, strategic planning and capacity planning participated in the workshops
DEFINITION OF STAKEHOLDERS Which key stakeholders shall be involved in the 360° Stakeholder Feedback?
Focus internally on top management, trend, planning and macroeconomics experts and externally on industry, trend and macroeconomics experts
1) The approaches and results shown here are only examples. They are not identical to the approaches and results of any specific project
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SOURCE ROLAND BERGER
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2 – PERCEPTION ANALYSIS
To gain holistic view on future development in automotive industry a 360° Stakeholder Feedback was conducted
INTERNAL STAKEHOLDERS
EXTERNAL SPECIALISTS
360 Stakeholder °
> > > >
Top Management Trend specialists Macroeconomics specialists Capacity planner
> Industry specialists > Trend specialists > Macroeconomics specialists
EXTERNAL STAKEHOLDERS > Key customers > Key suppliers > Shareholder
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SOURCE ROLAND BERGER
The 360 Stakeholder Feedback asks about > Influencing factors and indicators > Impact and uncertainty of relevant factors °
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2 – PERCEPTION ANALYSIS
The 360° Stakeholder Feedback comprises two consecutive questionnaires
1 Open question
concerning STEEP1) influencing factors and indicators: > Which factors influence the future development of the world automotive industry until 2020 most?
2 Closed questions
concerning rating of synthesized influencing factors on a scale from 1 to 10 regarding impact and uncertainty of each sector: > How strong is the impact of the factor to the future development of the world automotive industry? > How certain is the occurrence of the respective factor within a time frame until 2020?
1) STEEP: Societal, technological, economical, ecological and political/legal influence factors
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SOURCE ROLAND BERGER
2013-08_RBSE_Building Scenarios.pptx
2 – PERCEPTION ANALYSIS
We identified 30 influencing factors with the 360° Stakeholder Feedback INFLUENCING FACTORS Social
Technological
Economic
Environmental
Political/Legal
Decrease of consumer confidence
Development of alternative powertrains
Duration of crisis
Climate change
Decreasing political stability
Downsizing at customers
Improvements of traditional powertrains
Low economic growth in industrialized markets
Growing problems with the production of biofuels
Tougher environmental regulation, esp. CO2
Lon er eriod of ownershi
Increasin im ortance of car assistance systems
Stron economic rowth in emerging markets
Increasin
Growin trade rotectionism
Car's image as status symbol declines
…
Growing middle class in emerging markets
…
ollution of cities
Continuing local content regulation in emerging markets
Increasing environmental consciousness of consumers
Growing competition from new carmakers
Subsidizing own car industry in China
…
Rising oil price
…
Rise of new business models (car sharing etc.) Increasing concentration of car makers
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SOURCE ROLAND BERGER
T
…
E
E
P 2013-08_RBSE_Building Scenarios.pptx
2 – PERCEPTION ANALYSIS
The results were systematically analyzed to understand blind spots, weak signals and influencing factors BLIND SPOT ANALYSIS (EXCERPT, ILLUSTRATIVE): IMPACT, INTERNAL/EXTERNAL
THREEFOLD RESULT ANALYSIS BLIND SPOTS Factors, which are deliberately or unconsciously disregarded WEAK SIGNALS First indicators for important developments and external changes INFLUENCING FACTORS Influencing factors for the scenario development
Development of alternative powertrains Tougher environCompetition from new carmakers Car's image as status symbol declines Longer period of ownership
10,0 , 6,0 4,0 2,0 0,0
Risin oil rice Downsizing at customers Economic growth in industrialized countries Economic growth in emerging markets
By comparing the perception of company insiders and outsiders we identified management's blind spots External
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Internal
SOURCE ROLAND BERGER
Blind spot
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3 – TREND AND UNCERTAINTY ANALYSIS
The most important trends and uncertainties in the industry were identified with the Impact-Uncertainty Grid High
Ec
TRENDS
Growing environmental consciousness of S consumers
Growing economic growth in emerging markets S S En
Improvements of traditional power trains T
Ec S
Potential Impact
Ec
T
CRITICAL UNCERTAINTIES define the axes of
P
S
the scenarios – we identified 6 critical uncertainties
Ec S Rising oil Decreasing political price En stability Climate change Ec Alternative T Growing middle powertrains P class in emerging Competition from Ec new carmakers markets consumer confidence
P
> Duration of crisis > Decreasing political stability > Competition from new carmakers
En
S Ec
CRITICAL UNCERTAINTIES Decrease in
Duration of crisis Ec
Local content regulations
En
T
T
> Decrease of consumer confidence > Rising oil price > Development of alternative powertrains
Ec
SECONDARY ELEMENTS
Low Low
High
Uncertainty
TRENDS (relatively secure developments) define the cornerstones of – and remain the same in – the different scenarios. Based on our questionnaires we identified 15 trends along 5 categories (for example) Economic > Growing economic growth in emerging markets > Growing middle class in emerging markets > …
S
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Social
T
Technological
SOURCE ROLAND BERGER
Environmental > Climate change > …
Social > Increasing environmental consciousness of consumers > …
Political > Continuing local content regulation in emerging markets > …
Technological > Improvements of traditional power trains > …
En Environmental
Ec Economic
P
Political 2013-08_RBSE_Building Scenarios.pptx
4 – SCENARIO BUILDING
The Influence Diagram was used to structure the critical uncertainties and condensed them in two key dimensions Growing economic growth in emerging markets
Duration of crisis
Climate change Increasing environmental consciousness
Growing middle class in emerging markets e m i T
political stability Decrease of consumer confidence
Economic development 25
s ng o pr ce
Competition of new carmakers
Development of alternative powertrains
Innovation dynamics 2013-08_RBSE_Building Scenarios.pptx
4 – SCENARIO BUILDING
By varying key uncertainties and influence factors we were able to formulate comprehensive scenario storylines KEY DIMENSIONS > Economic development > Innovation dynamics
CHARACTERISTICS -
FOUR SCENARIOS DEVELOPED for global automotive industry until 2020 + High innovation dynamic
INFLUENCING FACTORS > > > > > >
Duration of crisis Decreasing political stability Decrease of consumer confidence Rising oil price Competition of new car makers Growing economic growth in emerging markets > Growing middle class in emerging markets > Climate change > Increasing environmental consciousness of consumers
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SOURCE ROLAND BERGER
Forced Technological Evolution
Golden Decade
High economic growth
Economic stagnation Industry Decline
Dangerous Saturation
Low innovation dynamic
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4 – SCENARIO BUILDING
The quantitative assessments were used to estimate new registrations via an automotive specific simulation tool We took the values/strengths of the key factors and on this basis set parameters (e.g. GDP growth, unemployment rate, inflation rate, interest rate) on a country-by-country basis for each of the scenarios We then used the parameters in a simulation tool spec a y eve ope or e au omo ve n us ry. The tool used the values to calculate the number of new vehicle registrations in key markets for each scenario, as a basis for volume planning
Scenario I
Scenario II
Scenario III
GDP growth I, unemployment I, inflation rate I, period of owner-ship I, … (country-specific)
GDP growth II, unemployment II, inflation rate II, period of owner-ship II, … (country-specific)
GDP growth III, unemployment III, inflation rate III, period of ownership III, … (country-specific)
SIMULATION TOOL
Key points It is important to understand exactly how the simulation tool works so that any extraordinary effects can be included
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SOURCE ROLAND BERGER
New registrations I
New registrations II
New registrations III
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5 – STRATEGY DEFINITION
On the basis of the different scenarios we developed action plans for the management The different scenarios showed very different patterns of how new vehicle registrations would develop in the future On the basis of these differences and other features of the scenarios, we developed management in a joint RB/client workshop We then presented the scenarios and action plans to the Head of Sales
Key points Scenarios and action plans must be consistent Creative solutions that work are the answer to challenging scenarios
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SOURCE ROLAND BERGER
Scenario I
Scenario II
Scenario III
Action plan I
Action plan II
Action plan III
> …
> …
> …
2013-08_RBSE_Building Scenarios.pptx
6 – MONITORING
Finally we implemented a set of indicators to monitor what scenario pathway the company is currently on We developed a Scenario Cockpit together with the client Indicators (e.g. GDP growth, industry-specific indicators such as length of ownership) help management understand what scenario pat way t e company s current y on If certain thresholds are passed, another scenario comes into play – and with it other action plans SCENARIO COCKPIT
Key points
Indicator 1
Indicator 2
Indicator 3
The Scenario Cockpit should have no more than three clear indicators. This makes it easy for top management to use
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SOURCE ROLAND BERGER
2013-08_RBSE_Building Scenarios.pptx
The strengths of our scenario approach: State-of-the-art scenario building for our clients
1 2
DIRECTLY APPLICABLE TO BUSINESS
3 4 5
HIGH SPEED
Our scenarios answer our clients' core strategic and operational questions
INTERACTIVELY BUILT In the scenario team, clients and consultants work together and internal and external experts are consulted as required
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1 Definition of Scope
3
Perception Analysis
Trend and Uncertainty
6
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The scenarios are created within a few weeks, using modern information and communication methods
SIMPLE COMMUNICATION
Monitoring
4 Scenario Building
5
Strategy Definition
The scenarios are clearly formulated and thus easy to communicate internally and externally
DIRECTLY IMPLEMENTABLE Detailed recommendations enable immediate adjustment of business according to the scenarios
SOURCE ROLAND BERGER
2013-08_RBSE_Building Scenarios.pptx
To sum up: Today we need scenarios and we need to develop them quickly and systematically
1 2
To stay competitive in this environment companies need to develop scenarios
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Our world faces more and more volatility – that's especially true for the economy
SOURCE ROLAND BERGER
The Roland Berger-HHL scenario process enables companies to quickly build scenarios with an innovative, tool-based approach
2013-08_RBSE_Building Scenarios.pptx
Do not hesitate to contact us in case you have questions or comments
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SOURCE ROLAND BERGER
PROF. DR. BURKHARD SCHWENKER
DR. CHRISTIAN KRYS Product owner
CHAIRMAN
RBSE SENIOR EXPERT
[email protected]
[email protected]
+49 40 37631 4100
+49 160 744 2917
2013-08_RBSE_Building Scenarios.pptx