LAPORAN RENCANA PROGRAM KERJA MANAJEMEN KOMUNIKASI DAN EDUKASI (MKE)
RUMAH SAKIT JUANDA KUNINGAN JL.ir.h.Juanda JL.ir.h.Juanda no 207
1
2017 - 2018
DAFTAR ISI
BAB
I
PENDAHULUAN A. LAT LATAR
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3
BELAKANG B. TUJUAN BAB
II
.................................................................................... LANDASAN .................................................................................
4 5
TEORI BAB III PEMBAHASAN
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6
STAN STANDA DAR R MKE MKE SASA SASARA RAN N MKE MKE KEGI KEGIA ATAN CARA
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11
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12
PELAKSANAAN E. SASARAN
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.................................................................................... MONI MONIT TORIN ORING G .... ...... .... ..... ..... .... .... ..... ..... .... .... ..... ..... .... .... ..... ..... .... .... ..... ..... .... .... .... ..... ..... .... .... ..... ..... .... .... ..... ..... .... .... ..
13 17
A. B. C. D.
KEGIATAN BAB BAB
IV
DAN EVALUASI EVALUASI LAMPIRAN
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18
2
BAB I PENDAHULUAN
A. PENDAHULUAN
Be!"#"$"% U%!"%&'U%!"%& N()( 44 T"*+% 2,,- e%"%& R+)"* S"$/ !"0") P"#"0 1 )e%e+$"% e%&e/"% +)"* #"$/ "!"0"* /%#/+#/ e0""%"% $e#e*""% "%& )e%e0e%&&""$"% e0""%"% $e#e*""% e("%&"% #e"" "/+%" "%& )e%e!/"$"% e0""%"% "" /%" "" "0"% !"% &"" !"+". Se0"%+%" !/$""$"% "*" Pe0""%"% Ke#e*""% P"/+%" "!"0"* e0""%"% $e#e*""% "%& )e0/+/ ()(/ e9e%/ $+"/ !"% e*"/0/"/.
Me%&"+ $e"!" e"+"% e+%!"%&'+%!"%&"%
e#e+ !/ ""# $/"%" !"" !/%""$"% "*" !/ #e/" +)"* #"$/ *"+# !/0"$#"%"$"% +"" e%/%&$""% $e#e*""% #"0"* #"+%" )e0"0+/ $e&/""% ()(#/ $e#e*""%. D"0") "%&$" )e)e/$"% "%!+"% "%& 0e/* e/%/ e%"%& "&"/)"%" #e(&"%" ()(#/ $e#e*""% (0e* +)"* #"$/ !/0"$#"%"$"% )"$" #"%&"0"* !/e0+$"% #e+"* e!()"% $()+%/$"#/ ee$/ :P()(#/ Ke#e*""% R+)"* S"$/ ;PKRS< /%/ #e"&"/ "+"% $e" !"0") (#e# e%!/!/$"% "#/e% !"% $e0+"&" !/ 0/%&$+ +)"* #"$/ )"++% !/0+" +)"* #"$/.
B. LATAR BELAKANG
R+)"* #"$/ J+"%!" $+%/%&"% )e+"$"% e0""%"% $e#e*""% "%& e"!" !/ /0""* $"+"e% K+%/%&"% "%& )"%" !/!"e"* /%/ e0"* "%"$ e!// +%/ e0""%"% $e#e*""% +%+$ /+ #e"&"/ +)"* #"$/ "%& ee!" !"% +)"* #"$/ "%& +&" )e%&e!e"%$"% e%/%&$""% )++ )"$" J+"%!" $+%/%&"% e+"" )e)+" (&") "%& #"0"* #"+%" /"0"* (&") K()+%/$"#/ !"% e!+$"#/ . Se*/%&&" )"#""$" "$"% )e)e/$"% /" (#// e*"!" +)"* #"$/ J+"%!" $+%/%&"% !"% "*$"% *"0 e#e+ !"" )e0+"# /!"$ *"%" !/ /0""* $"+"e% K+%/%&"% /+ #e%!//. D/#")/%& /+ !"0") *"0 e0""%"% ee!""% /%&$" e%&e"*+"% !"% $e")/0"% #e#//$ "%& !/++*$"% "#/e% !"% $e0+"&" !"0") e%&")/0"% $e++#"% e"/#/"#/ !"0") "#+*"% !"% "#+*"% e$e0"%+"% !/+)"* )e+"$"% #+"+ *"0 "%& #"%&" e%/%& "%& "$"% ee%&"+* e*"!" !e"" $e#e*""% "#/e% !"% $e0+"&" (0e* $"e%" /+ (&") e%!/!/$"% "#/e% !"% $e0+"&" #"%&"0"* e0+ +%+$ !/+".
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C. TUJUAN a. Tujuan Umum Me%/%&$"$"% )++ e0""%"% R+)"* S"$/ )e0"0+/ #+"+ #/#e) !/)"%"
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BAB II LANDASAN TEORI
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9
4. Mee$" "%& )e)e/$"% e%!/!/$"% *"+# )e)+%"/ $e")/0"% e$()+%/$"#/.
B. SASARAN MANAJEMEN KOMUNIKASI DAN EDUKASI
1. Pe%&&+%""% ("'(""% "%& !/!"" "#/e% #e"" ee$/ !"% ")"% ;+$"% *"%" (" "%& !/"" +0"%&< e)"#+$ (e%#/ ee$ #")/%& (". 2. Pe%&&+%""% e"0""% )e!/# #e"" ee$/ !"% ")"% 3. Pe%!/!/$"% e%"%& (e%#/ /%e"$#/ "%"" (" "%& !/e#e$"% !e%&"% (" 0"/%%" ;e)"#+$ OTC:over the counter < #e" )"$"%"% !e%&"% e". 4. Pe%!/!/$"% e%"%& D/e !"% %+/#/ !e%&"% e" 5. Pe%!/!/$"% e%"%& M"%"e)e% %e/ !e%&"% e" 6. Pe%!/!/$"% e%"%& Te$%/$'e$%/$ e*"/0/"#/ !e%&"% e" C. KEGIATAN POKOK ". Ke&/""% ($($ Me)e%+*/ S"%!" P()(#/ $e#e*""% R+)"* S"$/: Pe%!/!/$"% P"#/e% !"%
Ke0+"&" "%& e+"%& !"0") /%#+)e% A$e!/"#/ R+)"* S"$/. . R/%/"% $e&/""% ". Me)+" !"% )e0"$#"%"$"% (&") $e&/""% P()(#/ $e#e*""% R+)"* S"$/: Pe%!/!/$"% P"#/e% !"% Ke0+"&". . Me)+" e%!+"% $e" "%& !/e0+$"%
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D. CARA MELAKSANAKAN KEGIATAN ". Me)e%+$ /) P()(#/ Ke#e*""% R+)"* S"$/ ;PKRS< . Me%+#+% $e/"$"% PKRS:PPK . R"" e9"0+"#/ /) PKRS:PPK !. Me%+#+% SPO !"% ()" "##e#)e% e. Me%+#+% SPO "%#e /%()"#/ "%" +%/ . Pe0"/*"% K()+%/$"#/ ee$/ &. Me0"$#"%"$"% e%!/!/$"% "#/e% !"% $e0+"&" *. Me0"$+$"% !($+)e%"#/ E. SASARAN KEGIATAN 1. Te""/%" 1,, $e&/""% #(#/"0/#"#/ !"% $((!/%"#/ Pe%!/!/$"% P"#/e% !"%
Ke0+"&" !/ R+)"* S"$/ J+"%!" $+%/%&"%.
10
2. Te""/%" 1,, $e&/""% P()(#/ $e#e*""% R+)"* S"$/: Pe%!/!/$"% P"#/e% !"% Ke0+"&" Pe%!/!/$"% P"#/e% !"% Ke0+"&". 3. Te""/%" 1,, $e/"$"% !"% (#e!+ "#e##)e% "#/e% "%& e" 4. Te""/%" 1,, $e/"$"% !"% (#e!+ e%&&+%""% ("'(""% "%& !/!"" "#/e% #e"" ee$/ !"% ")"%. 5. Te""/%" 1,, $e/"$"% !"% (#e!+ e%&&+%""% e"0""% )e!/# #e"" ee$/ !"% ")"% 6. Te""/%" 1,, $e/"$"% !"% (#e!+ e)e/"% e!+$"#/ e%"%& (e%#/ /%e"$#/ "%"" (" "%& !/e#e$"% !e%&"% (" 0"/%%" ;e)"#+$ OTC:over the counter < #e" )"$"%"% !e%&"% e". 7. Te""/%" 1,, $e/"$"% !"% (#e!+ e)e/"% e!+$"#/ e%"%& !/e !"% %+/#/ "%& e". 8. Te""/%" 1,, $e/"$"% !"% (#e!+ e)e/"% e!+$"#/ e%"%& )"%"e)e% %e/ !e%&"% e". -. Te""/%" 1,, $e/"$"% !"% (#e!+ e)e/"% e!+$"#/ e%"%& e$%/$' e$%/$ e*"/0/"#/ !e%&"% e". 1,. Te#+#+%" 1,, $e/"$"% !"% (#e!+ e%"%& $((!/%"#/ e0""%"% !"% "%#e /%()"#/. 11. Te""/%" #"#""% $e&/""% e%!/!/$"% "#/e% !"% $e0+"&"= ". Pe%&&+%""% ("'(""% "%& !/!"" "#/e% #e"" ee$/ !"% ")"% ;+$"% *"%" (" "%& !/"" +0"%&< e)"#+$ (e%#/ ee$ #")/%& (". . Pe%&&+%""% e"0""% )e!/# #e"" ee$/ !"% ")"% . Pe%!/!/$"% e%"%& (e%#/ /%e"$#/ "%"" (" "%& !/e#e$"% !e%&"% (" 0"/%%" ;e)"#+$ OTC:over the counter < #e" )"$"%"% !e%&"% e". !. Pe%!/!/$"% e%"%& !/e !"% %+/#/ !e%&"% e" e. Pe%!/!/$"% e%"%& )"%"e)e% %e/ !e%&"% e". . Pe%!/!/$"% e%"%& e$%/$'e$%/$ e*"/0/"#/ !e%&"% e". F. JADWAL KEGIATAN ". Tahun Pertama
N(
KEGIATAN
1. 2. 3.
Pe)e%+$"% T/) S(#/"0/#"#/ /) PKRS Pe%!/!/$"% e$e0"%+"%
4.
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12
H. PENGKAJIAN! ASSESMENT" EDUKASI DAN E#ALUASI KEGIATAN
1. PASIEN RAAT JALAN ;POLI UGD< D/0"$+$"% "##e#)e%:e%&$"/"% $e++*"% e%!/!/$"% "#/e% !"% $e0+"&" e*"!" #e/" "#/e% "%& )"#+$ !"/ (0/ #e#/"0/# )"++% UGD (0e* e+&"# "%& e+&"# #"" /+ #e#+"/ () "%& "!". Te$"/ () "%& !/#e!/"$"% +%+$ "" "0"% +$+ !e%&"% )e%+0/#$"% () e%&$"/"% "%& "!" "!" 0e)" e%&$"/"% !($e "%& !//#/ 0"%&#+%& (0e* !($e "%& e+&"# #"" /+ !"% !/0"$+$"% e!+$"#/ #e$"0/&+# #e#+"/ $e++*"% "#/e% !"% $e0+"&" (0e* !($e !"%:""+ e"" !"%:""+ /!"% !"%:""+ e"/# !"%:""+ "*0/ &/>/ !"%:""+ e+&"# ")"#/ "%& e"&" #"" /+. See0"* e!+$"#/ #e0e#"/ e%/# e!+$"#/ !/!($+)e%"#/$"% "!" 0e)" "%& "!"= D($e = "!" 0e)" #"+# "#/e% ;0")/"% 1< D($e &/&/ = "!" 0e)" $"+ "" "0"% &/&/ ;0")/"% 2< Pe"" = "!" 0e)" !($+)e%"#/ e!+$"#/ "#/e% !"% $e0+"&" ;0")/"% 2< B/!"% = "!" 0e)" !($+)e%"#/ e!+$"#/ "#/e% !"% $e0+"&" ;0")/"% 3< A*0/ &/>/ = "!" 0e)" !($+)e%"#/ e!+$"#/ "#/e% !"% $e0+"&" ;0")/"% 4< Te"/# = "!" 0e)" /#/(e"/ ;0")/"% 5< 2. PASIEN RAAT INAP ;INTERNA ANAK KEBIDANAN BEDAH< D/0"$+$"% "##e#)e% $e++*"% e%!/!/$"% "#/e% !"% $e0+"&" e*"!" #e/" "#/e% "%& )"#+$ +"%& "" /%" (0e* e+&"# "%& e+&"# #"" /+ #e#+"/ () "%& "!". A#e##)e% !/0"$+$"% #e#"" #ee0"* "#/e% )"#+$ +"%& ""+ )"/)"0 124 "). Te$"/ () e%&$"/"% "#/e% "" /%" e0"* e#e!/" !"0") () "" /%" "#/e% RS J+"%!" $+%/%&"% "!" 0e)" CM 5" "%& #e0"%+%" "$"% !/#ee%/%& $e +%/'+%/ "%& "!" !"% !/"" "!" () ee%"%""% e!+$"#/ ;0")/"% 5< )/#"0%" "#/e% !e%&"% !/"&%(#" */ee%#/ "$"% !/e/$"% e!+$"#/ (0e* DPJP%" e%"%& !/"&%(#" e%"$/ ")"#/ "$"% )e)e/$"% e!+$"#/ e$"/ (" HT )"++% ee$ #")/%&%" "*0/ &/>/ "$"% )e)e/$"% e!+$"#/ !// "!" "#/e% HT !00. See0"* e!+$"#/ #e0e#"/ !/!($+)e%"#/$"% "!" 0e)" !($+)e%"#/ e!+$"#/ ;0")/"% ...<.
BAB I# PENUTUP
I. MONITORING DAN E#ALUASI 1< P/)/%"% +)"* #"$/ #e"" e$"0" ;)/%/)"0 #e/" #"+ +0"% #e$"0/<
)e0"$+$"% )(%/(/%& !"% e9"0+"#/ (&") e%!/!/$"% "#/e% !"% $e0+"&" "%& !/0"$#"%"$"% (0e* U%/ Ke" M"%"e)e% $()+%/$"#/ !"% e!+$"#/ ;MKE<.
13
2< Se/" +0"% #e$"0/ ""+ /$" e!"" *")""% !"0") ()(#/ $e#e*""% !/"!"$"% ee)+"% +%+$ )e%&e9"0+"#/ *")""%'*")""% e#e+ !"% e0"$#"%""% (&") MKE. 3< U%/ Ke" K()+%/$"#/ !"% e!+$"#/
P"#/e% !"% Ke0+"&" R+)"* S"$/
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L")/"% 1
14
L")/"% 2
15
L")/"% 3
16
L")/"% 4 RUMAH SAKIT
17
JUANDA KUNINGAN J0.I.H.J+"%!" %( 2,7 %( 0 ; ,232 < 876433 ORM DOKUMENTASI EDUKASI INDIVIDU PASIEN DAN KELUARGA RAAT JALAN NAMA PASIEN NO. CM
= =
RUANG = HARI F TGL.=
DIAGNOSA
:
JAM
M"e/"0 e!+$"#/ =
Le"0e
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:
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M"e/ = ...................................................................................................................... ................................................................................................................................. ................................................................................................................................ ................................................................................................................................ ................................................................................................................................ ................................................................................................................................ ................................................................................................................................ Pe"%""% =............................................................................................................. ................................................................................................................................ ................................................................................................................................ ................................................................................................................................ T/%&$" e)"*")"% "#/e%:$e0+"&" = "#/e%:$e0+"&" !"" )e%e0"#$"% +0"%& )"e/ !e%&"% "/$ "#/e%:$e0+"&" !"" )e%e0"#$"% +0"%& )"e/ $+"%& 0e%&$" "#/e%:$e0+"&" /!"$ !"" )e%e0"#$"% +0"%& )"e/ E9"0+"#/ =
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18
J0.I.H.J+"%!" %( 2,7 %( 0 ; ,232 < 876433 M(*(% !/0"$+$"% /%!"$"% ISIOTERAPI= N")" = U#/" = A0")" = D($e Pe%&//) = N(.
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19
NAMA PASIEN NO. CM
NO.
= =
RUANG = DIAGNOSA =
UNIT : PETUGAS ANG BERSANGKUTAN
TANDA TANGAN DAN NAMA TERANG
1.
DOKTER =.............................................................. .................................................................................
2 3 4 5
PERAAT :BIDAN=............................................. ............................................................................... ISIOTERAPI =.................................................... ................................................................................ AHLI GII =............................................................ ................................................................................ ARMASI =........................................................... ................................................................................
L")/"% 7 RUMAH SAKIT JUANDA KUNINGAN J0.I.H.J+"%!" %( 2,7 %( 0 ; ,232 < 876433 ORM DOKUMENTASI EDUKASI INDIVIDU PASIEN DAN KELUARGA RAAT INAP NAMA PASIEN NO. CM
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DIAGNOSA
:
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M"e/"0 e!+$"#/ =
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20
"#/e%:$e0+"&" !"" )e%e0"#$"% +0"%& )"e/ $+"%& 0e%&$" "#/e%:$e0+"&" /!"$ !"" )e%e0"#$"% +0"%& )"e/ E9"0+"#/ =
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.......................
1. LEMBAR MONITORING HARIAN DAN BULANAN EDUKASI INDIVIDU PASIEN DAN KELUARGA UNIT RAAT INAP ORM MONITORING HARIAN DAN BULANAN EDUKASI INDIVIDU PASIEN DAN KELUARGA UNIT RAAT INAP RS JUANDA KUNINGANTH. =..................... !"AN :########################
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21
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3. LEMBAR MONITORNG BULANAN EDUKASI KELOMPOK PASIEN DAN KELUARGA ATAU MASARAKAT ORM MONITORNG BULANAN EDUKASI KELOMPOK PASIEN DAN KELUARGA ATAU MASARAKAT RS JUANDA KUNINGANTH=.........................
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22
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5. LEMBAR EVALUASI BULANAN EDUKASI INDIVIDU PASIEN DAN KELUARGA UNIT RAAT INAP LEMBAR EVALUASI BULANAN EDUKASI INDIVIDU PASIEN DAN KELUARGA UNIT RAAT INAP RS JUANDA KUNINGANTH. =..................... BULAN=.........................
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23
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24
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