SISTEMAS DE INFORMACIÓN GERENCIAL ADMINISTRACIÓN DE LA EMPRESA DIGITAL KANNETH C. LAUDON- JANE P. LAUDON PRIMER CAPÍTULO - (CUESTIONARIO)
PRESENTADO POR: PAULA ALEJANDRA ACOSTA OCHOA JESUS ALBERTO CASTELLANOS NIÑO ROBINSON DAVID MORENO RUÍZ.
PRESENTADO A: JORGE OSCAR MURCIA ESCOBAR.
CORPORACIÓN UNIVERSIRARIA MINUTO DE DIOS SISTEMAS DE INFORMACIÓN GERENCIAL INGENIERÍA INDUSTRIAL BOGOT! D.C. "#
%$ $. &C'*+ +, + /*01+ 2* 03413 * ' *0,3, /530' 6,7, * 2* A66*0'3*8 &C'*+ +, + 2*+/*01+8 R0:
VENTAJAS
DESVENTAJAS
E575 + 433*3+ 9+56+ * ,+ 3;,+ 1*33<'56,+ =3 0**3 7+ 6,060, 253*60, 6, ,+ *7=*2,+! =,3 , 00, * 6 2* 6,7'5665> *7=3*+35 *+ *9565*0* ? =*3+,5@2,.
L *57565> 2* 6,+0,+ =,3 6,03 6, 5+065,*+ 9+56+ *+ ,03 /*01! ? <'* 5/,'633 ;+0,+ 9+56,+ =,3 * 70*575*0,! *03* ,03,+.
S* 05** <'* 5/*3053 05*7=, 2* 2*+6+, ? <'* * 7,7*0,+! + 1'0+ ? 6,9*3*65+ /530'*+ =,3 259*3*65 2* ,335,+! +* 05** <'* ,=03 =,3 ,3 7+ 2*6'2 =3 3*5@3+.
E5+0* 90 2* 6,060, =*3+, 0745 6, ,+ *7=*2,+! =,3 , <'* ='*2* */3 ' *0= 2* 2*+7,05/65>! =,3 , +*053 * 56*05/, =3,=5, +' 2*+*7=*, 9+56,. P,3 ,03, 2, , ? 6,03, 2* 3*2575*0, 2* 0341, ? <'* , +* ='*2* /*3 <'* *+0 65*2, ,+ *7=*2,+ * 0,2, 7,7*0,! +,, +* ='*2* +*;'53 *+* 2*+*7=*, =,3 * 66* 2* ,41*05/,+.
L 6,4*30'3 ;,4 2* 7*362,! =*3750* 0**3 65*0*+ * 25+050,+ =+*+! , 6' 57=56 03413 6, ' 630*3 2* 65*0*+ 2* 0,2, * 7'2,! +5 *6*+522 2* 03+23+*! 7*,+ 2* <'* +* *6*+35,! ? <'* =,3 , 75+7, +* *6'*03 6,+'0,3*+ '4562,+ ;*,;39567*0*.
L 6,7'5665> *+ 7+5/ , =*3+,5@2 =*3, *+ 57=*3+,. S5 ;' +50'65> 3*<'5*3* 7?,3 6*3675*0, +* 0*23 <'* /513 +0 * ';3! , 6' ='*2* ;**33 ;,075*0, =3 * 6,+'0,3 =,3 *+03 * 6,+00* 7,/575*0, 50*365,.
". &L* ;'+03 03413 * ' *7=3*+ 6,7, A66*0'3*8 &P,3 <' +5! =,3 <' ,8 E=5<'* +' 3*+='*+0. R0: S5. E+ ' 7,2522 2* 0341, 03605/ =,3<'* +* 05** 66*+, 0,2+ + 3*2*+ ;,4*+ 2* 59,3765> ? *+ 96054* '055@3+ '*+03, 9/,3! =,3 +*3 ' 0341, /530' * +' 7?,3. E+0, 2 ,=,30'522 2* 0303 6, ;*0* 2* 0,2, * 7'2,! ;**33 3*65,*+ ? 6,060,+ 7*25, ? 3;, =@,! ? * /35+ ,6+5,*+ 3*5@3 /51*+ <'* 0745 =*375053 0**3 '*/,+ =,37+ =3 ;**33 7?,3 *=*35*65 =*3+, ? =3,9*+5,! + 6,7, 6,,6*3 +,65 ? 6'0'37*0* 6>7, 0341 * ,03+ =30*+ 2* 7'2,.
. &' 05=,+ 2* *7=3*++ 2* 4**95653 2* ,=*33 /530'7*0* 6, A66*0'3*8 &T,2+ + *7=3*++ =,23 ,=*33 /530'7*0* 6, A66*0'3*8 R0: S* ='*2* 4**95653 7'6+ 2* + *7=3*++ * * 7'2,! 6,+52*32, <'* + %## *7=3*++ 7+ 9'*30*+ ? ;32*+ * * 7'2, 05** * # 2* 6,7*365, 50*365,! =*3, + *5+0* =*<'*+ ? 7*25+ *7=3*++ <'* 5;' *6*+50 2* +*+,3 ? 6,+'0,3 =3 +'+ 9,370,+ 2* *;,65,! =,3 , 6'! 4363 2*+2* ' 7*362, ,6 +0 ', 50*365,! *+ ' *6*+522 0*0* =3 + *7=3*++! 2*=*25*2, +' ,9*30 2* =3,2'60,+ ? +*3/565,+. S* ='*2* 6,+52*33 2*+2* ' 03+65, +0 ' 7563,*7=3*+! 6, 0 2* <'* +' *6*+522 +* 7*1,33 +' 2*+*7=*, 4,3! ,3;5@65,! 9565*3, ? 6,7*365. E+ * =3565= 4**9565, ? /*01 2* A66*0'3*! <'* ='*2* =,+565,3+* 6, /35,+ 65*0*+ * 259*3*0*+ =30*+ 2* 7'2,. E +*60,3 *2'605/,! 0*+ 6,7, '5/*3+522*+ ? 6*03,+ *2'605/,+ 2* 7'2, *7=3*++ 2*2562+ /*0 2* =3,2'60,+ 6,63*0,+ <'* 2*72 ,+ 6,+'752,3*+. E1.:
A7@, E7=3*++ 2* +,903* A;*65+ 2* /51*+ C,+'0,3+ 2* ='456522 ? 73*05; E7=3*++ 3*65,2+ 3*/5+03 ? =*35>256,+
N, 0,2+ + *7=3*++ *+0 '*0*+ 03413 2* 7*3 /530' 2*452, =3,4*7 <'* *+0 0*6,,; 6,*/. S* ;**3 ' 6,9560, 6'0'3 ? <'* , 0,2+ + =*3+,+ 05** 75+7 *2'665> ? 9,3765> * * 67=, 2* + '*/+ 0*6,,;+! +575+7, =3 65*30+ *7=3*++ *+ 2* /50 57=,3065 6,03 6, 5+065,*+ 9+56+ =3 =3,2'665> 2* ,+ =3,2'60,+. S505, *4 L+ 0*6,,;+ 2* 59,3765> +, * 7,0,3 2* 03+9,3765> 2* *6,,7 65! 2,2* *+0 0*6,,; ?'22, * ' * 7*362, 65, * * +*60,3 52'+035. E 50, 2* + 0*6,,;+ 2* 59,3765> 3*6* * +* 2*+33, 5/**+ +'=*35,3*+ 2* 50*3665> * * 6, ,+ 6,+'752,3*+ 563*7*02, 50*;365> 2* 62* 2* /,3 6, ,+ 65*0*+ ? + *7=3*++ 52+ 2*7+ 2* ' 563*7*0, * 5,/65> 2*03, 2* + ,3;5@65,*+. A;'+ 2* + /*01+ 2* + I0 +, 7*1,3 2* =3,2'605/522! 7*1,3 2* ,+ 6,+0,+ 2* ,=*365>! 7*1,3 2* 6,03, 2* 2*+33,, *7=3*+35. A66*0'3* +* *9,6 * 4+<'*2 2* =3,;37+ =3 0**3 ' 7*1,3 *0*2575*0, 03/+ 2* 2*+9,+ =3 6,+*;'53 ' 0, 2*+*7=*, * + IT. D*+2* "##% 7+ 2* # ,3;5@65,*+ * $ 52'+035+ , 3;, 2* N,30* A7356! S'3 A7356! E'3,= ? A+5 6,7=*02, 6, 50, ,+ 2*0*+ 2* *03*/5+0 2* 0, 2*+*7=*, * + IT. L+ *7=3*++ 6, IT ,=0575@ ,+ 6,+0,+! 3*2'6* 6,7=*1522 * 563*7*0 9*545522 +5 2*13 2* 23 * +*3/565, 65*0* 6, 7*1,3 6522. . &C'*+ +, + *032+! =3,6*+75*0, ? +52+ 2* +5+0*7 2* +*;'575*0, 2* =<'*0*+ 2* UPS8 R0:
ENTRADAS •
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C,7='02,3 =,3005. D5+=,+505/, 2* 2<'5+565> 2* 59,3765> 2* E03*;. A<' ,+ 6,2'60,3*+ 3*6,*60 ,+ 20,+ 2* ,+ 65*0*+ =3 =3,/**3 * +*3/565,. F537+ 2* ,+ 65*0*+ 1'0, 6, 59,3765> 2* 3*6,*665>! *03*; ? 031*0 2* 3*;5+03, 2* ,335,+.
PROCESAMIENTO •
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D5+=,+505/, 2* 03+75+5> 2* 59,3765> 2* /*6',! * 6' *+0 6,*602, 3*2 2* 0*6,,; 6*'3. L*60,3*+ 2* 6>25;, 2* 433+ ,65@2,+ * 259*3*0*+ ='0,+ 2* 3'0. Ó32**+ ? =;,+ 2* */,+ 2* =30* 2* *7=3*++ 2*+2* =;5 *4.
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D5+0354'65> 2* =<'*0*3 =,3 53* ? =,3 05*33. A2<'5+565> 2* 59,3765> 2* *03*;.
SALIDAS •
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O32* 2* */,+ ? 960'365> S'=*3/5+5> 2* =<'*0*+ L 59,3765> 2* +*;'575*0, 2* =<'*0* +* 03+750* 3*2 2* 6,7='02,3+ 2* UPS =3 +' 76*75*0, ? =3,6*+75*0, * + 6,7='02,3+ =3565=*+ 2* UPS * M! N'*/ J*3+*? ? A=3*00! G*,3;5.
•
S*;'575*0, 2* =<'*0* + 7*250* 03+75+5> ? 3*6*=65> 2* 59,3765>. E +5+0*7 '0,705@2, 2* UPS =3,6*+ ,+ 20,+ =3 6,/*3053,+ * 59,3765> C,+'0 ? *03*; 2* =<'*0*! S* 03+95*3* 59,3765> =3,6*+2 ,+ 65*0*+! <'5**+ ='*2* 3*/5+3 * *+02, 2* +' =*252,
S* 6,/5*30* *032 2* 20,+ * 59,3765> 05 =3 ,3;5@65> ? =3 * 65*0*.
%. &' 0*6,,; '055@ UPS8 &C>7, +* 3*65, *+0+ 0*6,,;+ 6, *+030*;5 2* *;,65,+ 2* UPS8 R0: E 05=, 2* 0*6,,; <'* '055@ UPS *+ DIAD (D5+=,+505/, 2* A2<'5+565> 2*
I9,3765> 2* E03*;) * 2 7'6 /*3+05522 +*3/565, ? =*3750* 65*0* +*053+* +*;'3, 6,,6*3 * *+02, 2* +' +,5650'2.
T3+75+,3*+ 2* 59,3765> =,3 3*2 2* 0**9, 6*'3. L*60,3*+ 2* 6>25;, 2* 433+. U055@ ,32*2,3*+ <'* 76* 59,3765> ? =3,6*+
P;5 *4: =3 ,32*3 */,+ ? 960'33,+ 7*3, 2* 6'*0 2* UPS 2* 6,7= , ' 031*0 2* 63250,. I6,3=,365> 2* +*3/565,+ * +505,+ *4 2* ,+ 65*0*+. D5+*, ? 2755+0365> 2* 62* 2* +'755+03, UPS 57=*7*0> ' 6,1'0, 2* =3,;37+ 2* +,903* =*3+,5@2, <'* '055@ 5/*+05;65> 2* ,=*365,*+ ? 0*6,,; 2* 7=+ =3 ,=0575@3 63; ? *03*; 2* ,+ =<'*0*+.
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
Q UPS ,32 E+*: ?'2 */53 =<'*0*+ 705=*+ 2*+05035,+ 2*03, 2* ' =+ , U5> E'3,=* (EU) 6,7, ' +,, */,! 6'?, 2*+=6, 2* 2'+ +* 3*5@ 6,7, ' 03+665> 56. UPS I7=,30 C,03,: M5575@ 3*03+,+ ? 3*2'6* ,+ 6,+0,+ * <'* +* ='*2* 56'3353 6'2, , 05** 6,03, 2* +'+ */,+ *030*+ 2* 6,33*, 50*365,. UPS I7=,30 C,03, SM: =3,=,365, + 6360*3+056+ <'* *6*+50 =3 2755+033 2* 9,37 ,=0575@2 +'+ */,+ 2* 57=,3065>! 960'365> ? 59,3765> 2* 960'3+ 6,7*365*+. ". L =;5 2* UPS 4352 59,3765> 6*36 2* + /*01+! 3*+035665,*+! 6,+0,+ ? 66*+ ,93*652,+ =,3 ,+ +*3/565,+ ,93*652,+ =,3 UPS ? +' 6,4*30'3! , <'* =*3750* <'* * 65*0* +* 59,37* 6,33*607*0* 2* +'+ +*3/565,+ ? 2* 6>7, 66*2*3,+. A2*7+ =*3750* ,+ 65*0*+ 6,,6*3 * *+02, 2* +'+ =*252,+ ? *03*;+. P*3750* +,56503 */,+! 63*3 2*/,'65,*+! 66*3 */,+! 0,2, +5 *6*+522 2* <'* * 65*0* 2*4 53 ' ,9565 253*607*0*. E575 =3,6*+,+ 4'3,63056,+ ? <'* 3*+0 05*7=, ? 25+75'?* *9565*65 ? *95665 2* +*3/565,. . &C>7, +4* <'* ' *7=3*+ 3*7*0* *6*+50 +5+0*7+ 2* 59,3765> ? 6'*+ +, ,+ 7+ 57=,300*+8 R0: C'2, ' *7=3*+ 3*7*0* *6*+50 +5+0*7+ 2* 59,3765> 2*03, 2* +' ,3;5@65> *+ =,3<'* 3*<'5*3* 63 ? 253*607*0* 6'7=53 6, ,+ +5;'5*0*+ ,41*05/,+:
A'0,705@3 ,+ =3,6*+,+ ,=*305/,+. P3,=,365,3 59,3765> 2* =,?, 0,7 2* 2*65+5,*+. L,;33 /*01+ 6,7=*0505/+ 03/+ 2* +' 57=065> ? '+,.
C, 93*6'*65! ,+ +5+0*7+ 2* 59,3765> <'* ,;3 '0,705@65> 2* =3,6*+,+ ,=*305/,+ 2*03, 2* ' ,3;5@65> +, 72,+ S5+0*7+ T3+665,*+! ? <'* +' 9'65> =3565= 6,+5+0* * =3,6*+3 03+665,*+ 0*+ 6,7, =;,+! 6,43,+! =>5@+! =5+! *032+! +52+. P,3 ,03 =30*! ,+ +5+0*7+ 2* 59,3765> <'* =,? * =3,6*+, 2* 0,7 2* 2*65+5,*+ +, ,+ +5+0*7+ 2* =,?, 0,7 2* 2*65+5,*+ (DSS! =,3 +'+ +5;+ * 5;+ D*65+5> S'==,305; S?+0*7). E 0*36*3 05=, 2* +5+0*7+! 2* 6'*32, 6, +' '+, ' ,41*05/,+ <'* 6'7=*! *+ 2* ,+ S5+0*7+ E+030;56,+! ,+ 6'*+ +* 2*+33, * + ,3;5@65,*+ 6, * 95 2* ,;33 + /*01+ 6,7=*0505/+! 03/+ 2* '+, 2* T*6,,; 2* I9,3765> (TI).
Importancia de los sistemas de información C'2, 7'6+ =*3+,+ +* =3*;'0 =,3 <' *+0'253 +,43* ,+ +5+0*7+ 2* 59,3765>! *+ , 75+7, <'* =3*;'03 =,3 <' 2*4*3 *+0'253 ;'5* 6,045522! 95@+! ;*+05> 2* ,=*365,*+! 73*05;! 2755+0365> 2* 3*6'3+,+ '7,+ , 6'<'5*3 ,03 9'65> *7=3*+35 57=,300*. L, <'* +5 *+ ='*2, +*;'33 *+ <'* 7'6+ *7=3*++ ? ,3;5@65,*+ 05** 50,+ * +'+ ,41*05/,+ =,3 57=065> ? '+, 2* ,+ S5+0*7+ 2* I9,3765>. D* *+0 9,37! 6,+050'?* ' 67=, *+*65 2* *+0'25, * 2755+0365> ? ;*3*65 2* *7=3*++. E+ =,3 *+0 3@> <'* 0,2,+ ,+ =3,9*+5,*+ * * 3* 2* A2755+0365> 2* E7=3*++ 2*4*3 , 7+ 45* 2*4*! 0,73 ' 6'3+, 2* +5+0*7+ 2* 59,3765>. P,3 ,03, 2, *+ 57=,300* 0**3 ' 6,7=3*+5> 4+56 2* ,+ +5+0*7+ 2* 59,3765> =3 *0*2*3
6'<'5*3 ,03 3* 9'65, * *7=3*+! =,3 *+, *+ 57=,300* 0745! 0**3 ' 6'0'3 59,37056 * '*+03+ ,3;5@65,*+ <'* =*3750 ? 2* + 6,2565,*+ *6*+35+ =3 <'* ,+ +5+0*7+ 2* 59,3765> ,;3* ,+ ,41*05/,+ 6502,+ 0*35,37*0*. M'6+ /*6*+ + ,3;5@65,*+ , *032, * *0= 2* 6745, 6 *3 2* 59,3765> +5 +4*3 <'* *+ ' 35*+;, 7'? ;32* 2* 936+, 2*452, + 7*@+ 2* 7*362, ? +' 56=6522 2* 6,7=*053! =,3 *1*7=,! + TI <'* +* 4+ * I0*3*0 +* *+0 6,/5305*2, 3=527*0* * ' 5;3*25*0* *6*+35, =3 * 50, *7=3*+35 * * *0,3, ;,4 ? 25756, 2* ,?. P,3 , 00,! 2755+0365> =3,=52 2* ,+ +5+0*7+ 2* 59,3765> *+ ' 2*+9, 57=,300* =3 ,+ ;*3*0*+. A+ 9'65> 2* ,+ SI 3*=3*+*0: U 3* 9'65, =3565= 2*03, 2* *7=3*+! <'* *+ 0 57=,300* =3 * 50, *7=3*+35 6,7, + 9'65,*+ 2* 6,045522! 95@+! 2755+0365> 2* ,=*365,*+! 73*05;! ? 2755+0365> 2* 3*6'3+,+ '7,+. U 6,4,365> 57=,300* =3 * *9565*65 ,=*365,! =3,2'605/522 ? 7,3 2* *7=*2,! ? * +*3/565, ? +05+9665> 2* 65*0*. U 9'*0* 57=,300* 2* 59,3765> ? 3*+=2, 57=,300* =3 0,7 2* 2*65+5,*+ *9*605/+ =,3 =30* 2* ,+ ;*3*0*+. U 5;3*25*0* 57=,300* =3 * 2*+33,, 2* =3,2'60,+ ? +*3/565,+ 6,7=*0505/,+ <'* 2* + ,3;5@65,*+ ' /*01 *+030;56 * * 7*362, ;,4. U ,=,30'522 =3,9*+5, *+*65! 25756 ? 3*02,3 =3 75,*+ 2* ,743*+ ? 7'1*3*+. . &C>7, 2*4*3 *+03'60'3 , 6'0'3 2* ' *7=3*+ 59'53 * 6,+03'665> ? '+, 2* +5+0*7+ 2* 59,3765>8 R0: C, 93*6'*65! * '+, 2* 0*6,,; 2* 59,3765> =3 ;,45@65> ? 3*5;*5*3 2* =3,6*+,+ *7=3*+35*+ 2 6,7, 3*+'02, * 2*+33,, 2* +5+0*7+ 2* 59,3765> <'* ?'2 ' *7=3*+ 23* /*01 6,7=*0505/ * * 7*362,! '055@2,,+ =3 2*+33,3 =3,2'60,+! +*3/565,+! =3,6*+,+ ? 6=6522*+ <'* 2 ' *7=3*+ ' /*01 *+030;56 +,43* + 9'*3@+ 6,7=*0505/+ <'* *93*0 ' *7=3*+. E+030*;5+ 2* 6,+0,! =,3 *1*7=,! '055@2, +5+0*7+ 2* 7'960'3 +5+052,+ =,3 6,7='02,3 =3 3*2'653 ,+ 6,+0,+ 2* =3,2'665>! , 63*3 +505,+ *4 * I0*3*0 =3 6,7*365, **603>56, (*-4'+5*++)! 6, * 95 2* 3*2'653 ,+ 6,+0,+ 2* 73*05;. E+030*;5+ 2* 259*3*6565>! 6,7, 2*+33,3 7*3+ 2* '055@3 0*6,,; 2* 59,3765> =3 259*3*653 =3,2'60,+ , +*3/565,+ 2* ' *7=3*+! 2* ,+ 2* +'+ 6,7=*052,3*+! 2* 7*3 <'* ,+ 65*0*+ =*3654 ,+ =3,2'60,+ , +*3/565,+ 6,7, =,+**2,3*+ 2* 0354'0,+ , 4**9565,+ 56,+. P,3 *1*7=,! +'755+033 +*3/565,+ 3=52,+ ? 6,7=*0,+ 2* +,=,30* 65*0* =,3 7*25, 2* ' +505, *4 * I0*3*0! , '055@3 +5+0*7+ 2* 73*05; 6,7, ,41*05/, =3 ,93*6*3 65*0*+ 525/52'*+ ,+ =3,2'60,+ ? +*3/565,+ <'* * 03*. $#. &C'*+ +, + 7*0+ ? 6'0'3 2* *7=3*+8 R0: E ,41*05/, 2* *7=3*+ *+ ,93*6*3 ' =3,2'60, 2* 0 6522 ? +*3/565, 6,954* ,+ 65*0*+. L 6,7= 705** ' 745*0* 97553! 6,;*2,3! 9,7*02, * 0341, * *<'5=,! 0*65> 2*0* ? 6522! ? * =3*25@1* 6,05', ? 5,/65>. L,+ *7=*2,+! 25+0354'52,3*+ ? 65*0*+ 75,35+0+ +* *+ *+057'! =,303 52*+ +,43* 6>7, 7*1,33 D530 B5*+ =3,2'60,+ ? +*3/565,+.
$$. &' =3,2'60,+ ? +*3/565,+ ,93*6* D530 B5*+ USA8 C'0,+ 05=,+ 2* =3,2'60,+ ? +*3/565,+ *+0 25+=,+565> 2* ,+ 65*0*+8 C>7, /*2* D530 B5*+ +'+ =3,2'60,+8 R0: - F435665> ? /*0+ 2* 7,0,+ 2* C3,++! D530 B5*+ =3,2'6* 60'7*0* 7,2*,+: E *2'3, "%#! E2'3, %%#! ##! ? M,0, %#. L,+ 2,+ =5,0,+ 2* E2'3, +, 2* 3*+5+0*65! 75*03+ <'* + 7,0,+ +, =3 + 633*3+ 2* 7,0,63,++. L,+ +, 7'? 7,2*3,+! 6, 0*6,,;! 6,7, ,+ 2,+ =02 ? 33<'* *60356,! *+0455@2,3*+ 2* 253*665> ? 3*935;*365> <'52. E/, ? 75='65>: T30 2* */53 ,32* 0 =3,0, 6,7, 3*654*. O93*6* ,+ +5;'5*0*+ 70,2,+ 2* */,: E+023 UPS G3,'2. UPS +*;'2, 2. UPS 2'30* ,6*. D530 B5*+ , /*2* 253*607*0* ,+ 65*0*+ 95*+! 6,02, 6, ' 3*2 2* # 25+0354'52,3*+ +* 6,6*03 * ,+ E+02,+ U52,+ ,6652*0*+ ? 2* M*25, ,*+0*. U =*<'*, =,36*01* +* /*2* * E'3,= 03/+ 2* 25+0354'52,3*+ 52*=*25*0*+ <'* /*2* ,03+ 736+ 2* 7,0,+ ? 7,0,656*0+! + 6,7, D530 B5*+. T,2, * 7,0,656*0+! =5*@+ ? +*3/565,+! 56'?*2, + 3*=365,*+ * ;30! +,, +* ='*2* ,40**3 03/+ 2* ' 25+0354'52,3 '0,35@2, 2* D530 B5*+. T,2+ + /*0+ 2* 7,0,656*0+ ? 3*='*+0,+! ;+0,+ 2* */, ? 6,95;'365> 2*4* +*3 7*12, =,3 ' 25+0354'52,3 6*3059562,. S5 ' 65*0* =,0*65 /5/* 7+ 2* %# 75+ 2* 05*33 7+ 6*36 25+0354'52,3 6*3059562, 2* 45656*0+! * 65*0* ='*2* 6,7=33 ' 4565 2* +' 65'22 , + =30*+ 4565 2* 65'22 03/+ 2* ' 6,6*+5,35, 2* 7,0,656*0+ 52*=*25*0* 6*3059562,. L,+ 65*0*+ 75,35+0+ ='*2* 6,7=33 3*='*+0,+ 253*607*0* 2*+2* D530 B5*+! +>, 7*250* /*3595665> 2* <'* /5/* 7+ 2* %# 75+ 2* ' 25+0354'52,3 '0,35@2, 2* D530 B5*+. • • •
$". &C'0,+ *7=*2,+ +, ;*3*0*+! 03412,3*+ 2* =3,2'665>! , 03412,3*+ 2* 6,,6575*0, , 2* 59,3765>8 &E5+0* 5/**+ 2* 2755+0365>8 R0:
L+ ,3;5@65,*+ *7=3*+35*+ +, *+03'60'3+ 1*33<'+ <'* 6,+5+0* * 03*+ 5/**+ =3565=*+: 0 253*665>! ;*3*65 50*37*25 ? ;*3*65 2* ,=*365,*+. L,+
+5+0*7+ 2* 59,3765> 2 +*3/565, 62 ', 2* *+0,+ 5/**+. C, 93*6'*65! ,+ 65*0956,+ ? ,+ 03412,3*+ 2* 6,,6575*0, 6,4,3 6, ;*3*65 50*37*25. L 0 253*665> 0,7 + 2*65+5,*+ *+030;56+ 7+ 57=,300*+ 3*65,2+ 6, =3,2'60,+ ? +*3/565,+ ? ;305@ * 2*+*7=*, 9565*3, 2* *7=3*+. L ;*3*65 50*37*25 =,* * =36056 ,+ =3,;37+ ? =*+ 2* 0 253*665> ? ;*3*65 2* ,=*365,*+ *+ 3*+=,+4* 2* +'=*3/5+3 + 605/522*+ 6,0525+ 2* *7=3*+. L,+ 03412,3*+ 2* 6,,6575*0,! 6,7, 5;*5*3,+! 65*0956,+ , 3<'50*60,+! 25+* =3,2'60,+ , +*3/565,+ ? 63* '*/, 6,,6575*0, =3 *7=3*+! * 00, <'* ,+ 03412,3*+ 2* 20,+! 6,7, +*63*035+ ? ,95655+0+! 6,4,3 6, * 0341, 2* ,9565 * 0,2,+ ,+ 5/**+ 2* *7=3*+. L,+ 03412,3*+ 2* =3,2'665> , +*3/565,+ +, <'5**+ * 3*522 *4,3 * =3,2'60, ? =3,=,365, * +*3/565,. P3 3*5@3 + 259*3*0*+ 9'65,*+ *7=3*+35*+ +* 6,030 ? 6=650 *=*30,+. L+ =3565=*+ 9'65,*+ *7=3*+35*+ , 03*+ *+=*655@2+ <'* + ,3;5@65,*+ */ 64,! +, + /*0+ ? 73*05;! 7'960'3 ? =3,2'665>! + 95@+ ? 6,045522! + 6,7, ,+ 3*6'3+,+ '7,+. $. &' 05=,+ 2* +5+0*7+ ? 0*6,,;+ 2* 59,3765> +*3 7+ 57=,300*+ =3 ' *7=3*+ 6,7, D530 B5*+8 R0: L 0*6,,; 2* 59,3765> *+ ' 2* + 7'6+ *3375*0+ <'* ,+ ;*3*0*+ '055@ =3 *93*03+* 6745,. El !ard"are de cómp#to *+ * *<'5=, 9+56, '055@2, =3 3*5@3 + 605/522*+ 2* *032! =3,6*+75*0, ? +52 2* ' +5+0*7 2* 59,3765>. C,+0 2* , +5;'5*0*: /35,+ 25+=,+505/,+ 2* *032! +52 ? 76*75*0,! + 6,7, 25+=,+505/,+ 2* 0**6,7'5665,*+ <'* *@ *+0,+ 25+=,+505/,+. El soft"are de cómp#to 6,+5+0* * 5+03'665,*+ 2*02+! =3,;372+ =,3 0565=2,! <'* 6,03, ? 6,,325 ,+ 6,7=,*0*+ 2* 323* 2* 6>7='0, 2* ' +5+0*7 2* 59,3765>. La tecnolo$%a de administración de datos 6,+5+0* * * +,903* <'* 6,03, ,3;5@65> 2* ,+ 20,+ * 7*25,+ 2* 76*75*0, 9+56,. La tecnolo$%a de conecti&idad de redes ' telecom#nicaciones ! <'* 6,+0 00, 2* ,+ 25+=,+505/,+ 9+56,+ 6,7, 2* 323*! *@ + 25/*3++ =5*@+ 2* 323* ? 03+95*3* ,+ 20,+ 2* ' ='0, 9+56, ,03,. L,+ *<'5=,+ 2* 6>7='0, ? 6,7'5665,*+ +* ='*2* 6,*603 * 3*2*+ =3 6,7=3053 /,@! 20,+! 57;**+! +,52, ? /52*,. U 3*2 *@ 2,+ , 7+ 6,7='02,3+ =3 6,7=3053 20,+ , 3*6'3+,+! =,3 *1*7=, ' 57=3*+,3. Internet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
La (orld (ide (e) *+ ' +*3/565, ,93*652, =,3 I0*3*0 <'* '055@ *+023*+ '5/*3+*+ =3 76*3! 3*6'=*33! 23 9,370, ? 7,+033 59,3765> * ' 9,370, 2* =;5 * I0*3*0. L+ =;5+ *4 6,05** 0*0,! ;3956,+ (57;**+)! 5765,*+! +,52, ? /52*, ? *+0 *@2+ 6, ,03+ =;5+ *4. A 6*3 656 * + =43+ , 4,0,*+ 3*+02,+ 2* ' =;5 *4! '+0*2 +* ='*2* /56'3 6, ,03+ =;5+ 3*65,2+ =3 *6,033 59,3765> 2565, ? *6*+ ,03+ =30*+ 2* *4. L *4 ='*2* +*3/53 6,7, 4+* =3 '*/,+ 05=,+ 2* +5+0*7+ 2* 59,3765> 6,7, * +5+0*7 2* +*;'575*0, 2* =<'*0*+ 4+2, * *4 2* UPS <'* +* 2*+6354* * +5;'5*0* S*+5> I0*3605/. T,2+ *+0+ 0*6,,;+! * 6,1'0, 6, + =*3+,+ *6*+35+ =3 57=*7*03+ ? ,=*33+! 3*=3*+*0 3*6'3+,+ <'* +* ='*2* 6,7=3053 * 0,2 ,3;5@65> ? 6,+050'?* 593*+03'60'3 2* 0*6,,; 2* 59,3765> (TI) 2* *7=3*+. L TI =3,=,365, 4+*! , =09,37! +,43* 6' *7=3*+ ='*2* 6,+03'53 +'+ +5+0*7+ 2* 59,3765> *+=*6956,+. C2 ,3;5@65> 2*4* 25+*3 ? ,=*33 6'522,+7*0* +' 593*+03'60'3 2* 0*6,,; 2* 59,3765> 2* 0 7*3 <'* 6'*0* 6, * 6,1'0, 2* +*3/565,+ 0*6,>;56,+ <'* *6*+50* =3 * 0341, <'* 2*+** 6'7=53 6, ,+ +5+0*7+ 2* 59,3765>. $. M*1,3 * 0,7 2* 2*65+5,*+: U+, 2* 4+* 2* 20,+ =3 5@3 0*2*65 2* /*0+. &' =3,2'60,+ +* 2*4* 3*4+0*6*38 R0: L,+ =3,2'60,+ <'* ;**37*0* +* 05** <'* 3*4+0*6*3 6, 7?,3 93*6'*65 * + 259*3*0*+ 3*;5,*+ +,: * 3*;5> S,'0 ,+ D*+0,= CPU! * *+0*3? ,+ *467! * * E+0 , <'* 3*=3*+*0 ,+ *? B,32 ? 957*0* N,30 ,+ D*+0,= CPU +5*2, *+0,+ ,+ =3565=*+ =3,2'60,+ 7+ 3*<'*352,+ =,3 =,465>! ? +* =,3 +' 6,+0, 2* 2<'5+565> ? /*@ =,3 * 4**9565, <'* *+ 4352 * 75+7, =3,2'60,. $%. &' 05*2+ ? 3*;5,*+ 2* /*0+ +* 4**95653 6, ' 67= =3,7,65, ? 73*05; 2565,8 R0: L+ 05*2+ <'* +* 4**95653 6, + 67=+ 2* ='456522 2* 73*05; +*35 4+567*0* <'*+ <'* , ;**3 ;3 3*045522! 6,7, , *+ 05*2 2* N,30*! ? <'* 05** ' 5/* 2* /*0+ 59*35,3 2* + 2*7+. S* 2*4* 3*5@3 =3,7,65,*+! , 2*+6'*0,+ =3 ,+ =3,2'60,+ 6, 7*,3 2*72. $. &E <' =,6 2* , +* 2*4* ,93*6*3 ,+ =3,2'60,+ =3*65,+ 3**+ ? 6'2, +* 2*4* ,93*6*3 ,+ 2*+6'*0,+8 R0: E =*35,2, 6, 7+ /*0+ ;**32+ * 3*;5> S,'0 *+ 1'5, 6, ,+ D*+0,=! * 3*;5> *+0*3? * 435 6, ,+ *467! * E+0 * J'5, 6, ,+ K*? B,32 ? 3*;5> N,30 * E*3, 6, ,+ D*+0,=. L+ /*0+ 7+ 245*+ * 62 3*;5> ? 05*2 +,: S,'0 * * 7*+ 2* 2565*743* 6, ,+ F+ M*7,3? ;! *+0*3? * E*3, 6, + *467! E+0 * S*=05*743* 6, ,+ 7,2*7 ? * * N,30 * ,+ 7*+*+ 2* 73@,! 435! 1'5, ? ;,+0, 6, ,+ D*+0,= CPU. $. E=5<'* =,3 <' * 60'522 ,+ +5+0*7+ 2* 59,3765> +, *+*65*+ =3 + *7=3*++. R0: A60'7*0* ,+ +5+0*7+ 2* 59,3765> +, *+*65*+ =3 + *7=3*++ =,3<'* +, 9'27*0*+ =3 6@3 ,+ ,41*05/,+ =3565=*+ <'* +,: E6**65 ,=*305/. N'*/,+ =3,2'60,+! +*3/565,+ ? 7,2*,+ 2* *;,65,+
B'*+ 3*65,*+ 6, 65*0*+ ? =3,/**2,3*+. T,7 2* 2*65+5,*+ 7*1,32. V*01 6,7=*0505/. S'=*3/5/*65 2 03+ 2.
$. D*95 ' +5+0*7 2* 59,3765> 00, 0656 6,7, *7=3*+35. R0: P*3+=*605/ 0656: U +5+0*7 2* 59,3765> 3*6,=5! 76* ? 25+0354'?* 59,3765> =3,/*5*0* 2* *0,3, ? + ,=*365,*+ 50*3+ 2* ' ,3;5@65>! 6, * 95 2* =,?3 + 9'65,*+ ,3;5@65,*+ ? 0,7 2* 2*65+5,*+! 6,7'5665>! 6,,32565>! * 6,03,! * 5+5+ ? /5+'5@65>. P*3+=*605/ *7=3*+35: U +5+0*7 2* 59,3765> =3,=,365, +,'65> ' =3,4*7 , 3*0, <'* *93*0 ' *7=3*+ ? 3*250 ' /,3 *6,>756, 3* +0.
*I*LIO+RA,-A. S5+0*7+ 2* 59,3765> ;*3*65. A2755+0365> 2* *7=3*+ 25;50 K*0 C. L'2,- J* P. L'2,. P357*3 6=0',. P*3+,! *2'665>. M56, "##. P;5+. .
