Organizational Application Of Counselling Skills Vishakha MBA 09/03 NCCE, ISRANA
A manager who uses skills effectively will address problems, and will encourage people to come to him/her with problems before they become major issues, thus making the department run more smoothly in the long term. here are some specific areas in the organization where counselling skills can be applied.
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1.
CHANGE MANAGEMENT
In order to create and maintain competitive advantage, companies have to be flexible about changing environment. Employees require counselling to cope with and adjust to change, but also to support and motivate employees during periods of change.
2.
DOWNSIZING
Sometimes organizations alter basic size of their organizational chart, means reducing the number of employees to operate effectively, is called as downsizing. W hen a large number of people are made redundant employees, will require counselling at many levels, to make remaining staff more motivated and committed will improve their morale and reassure them that company will retain them for life long time.
3.
MANAGING DIVERSITY
Most of the multinational companies have diverse workforce comprising men and women of different age, gender, race, religion and life style. Language differences: Communication is difficult or even impossible. National ethnics groupings: Sometimes employees can¶t tend to form strong ethnic group on the basis of similiarities, doesn¶t promote working with others who don¶t share same language & cultural heritage. Attitude and cultural differences: Create frustration, anger and bitterness
4.Equal
Opportunities
he use of counseling skills can be invaluable in organization which are implementing equal opportunity policies.
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Women
get needed support and confidence by counseling.
Men may require counseling it order to adapt to organizational which is becoming less masculine.
5.Entrepreneurism/
Intrapreneurism
eveloping and guiding entrepreneurs require a balance of high support levels along with a high level of challenge.
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It is especially applicable to entrepreneurs who tend to see their business as their baby and have difficulty accepting outside advice.
6.
MENTORING
Mentors help mentees with personal objectives and effectiveness, self confidence and self awareness as they apply to organizational objectives, directly and indirectly. his involve a mixture of counselling, coaching and advising.
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Services that mentor provide1. Helping the mentees to understand how organization works. 2. About organizational politics. 3.
To achieve full
potential within the organization.
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o know about business and industry.
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roviding coaching in particular skills.
7.
Team management
Counseling skills can be used very effectively to facilitate groups in problem solving, decision making and conflict resolution. Sometimes a team will have difficulty working together, even if there are only one or two problem causers. o
Group norms
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Leadership
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Decision making
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Role expectation
8.
Conselling for older adult
Adjusting to decreasing physical strength and health. Adjusting to retirement and reduced income. Adjusting to the death of a spouse. Establishing an explicit association with one¶s age group. Adopting and adapting societal roles in a flexible way. O
pting for pre- retirement counselling.
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Crisis/Trauma
he situation of excessive stress.
E.g.- accidents leading to serious injury or death, bomb blasts, theft, fire, raids, kidnapping, other natural disasters. Experienced trauma counsellors should be summoned when a severe crisis occurs.
10.
Consulting
In many industries, counselling skills are extremely useful for working with clients as well as with subordinates.
11.
Upward feedback
pward feedback is feedback from subordinates regarding their managers performance.
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he best way to manage this sensitive situation is for the manager or supervisor¶s own manager to talk about the issues, which arise from upward feedback in a counselling style.
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12.
The learning Organization
In the emerging paradigm, terms like information, communication, knowledge and learning have acquired a critical relevance to an understanding of the nature of
13.
Organization development
In order for an organization to develop, effective training in couselling skill is required to be introduced as a normal part of its mainstream management development programme.
