MODULE
3
Project Planning
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MODULE 3
Project Planning
Risk Management Plan
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Project Management Plan
Cost Management Plan
Project Charter
Requirements Management Plan
A description of the PM approach or strategy Work Breakdown Structure (WBS) Cost estimates, Schedule, Responsibility
Schedule Management Management Plan
Assignments (each task if necessary) Performance measurement baseline (scope,
Scope Management Plan
schedule, cost)
Staffing Management Plan
Major milestone Key staff
Quality Managemen M anagementt Plan
Risk Response Plan
Procurement
Change
Configuration Management Plan Communication
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Project Planning
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Project Project Scope Scope & Product Scope •
•
Remember that project scope ≠ product scope Project scope –
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–
•
Work performed Work per formed to deliver the product, service, ser vice, or result with the specified features and/or functions May include product scope Measured against Project Management Plan
Product scope –
–
Features Features and functions characterizing the product, service, ser vice, or result Measured against product requirements
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Project Planning
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Planning Scope Management •
Scope Management Plan includes processes for: –
–
–
–
–
Preparing a detailed project scope statement Enabling the creation of WBS from the detailed project scope statement Establishing how the WBS will be maintained and approved Specifying how formal acceptance of the completed project deliverables will be obtained Controlling how requests for changes to detailed project scope statement will be processed
•
Requirements Management Plan –
–
–
– –
–
Component of the project management plan that describes how requirements will be analyzed, documented, and managed How requirements activities will be planned, tracked, reported Configuration management activities Requirements prioritisation process Product metrics that will be used and the rationale for using them Traceability structure to reflect which requirement attributes will be captured on the traceability matrix
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Project Planning
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Scope Definition Results in Scope Statement, which contains many details concerning project and product deliverables, as one of many basis used to keep the project on track Don’t forget to Identify the service coverage for: Preparation & Resource Mobilization Technical Solution & Infrastructure Management of Change Communication & Socialization Start-up System and Commissioning Project Hand-over
Product scope description
Description “What should be done?” Key Deliverable of the project.
Project assumptions
Function: as a Documented basis in making project decisions
Scope Statement
Acceptance criteria Project deliverables Project exclusions Project constraints
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Project Planning
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Work Breakdown Structure (WBS) Creating WBS involves subdividing project deliverables and project work into smaller, more manageable components. WBS provides a structured vision of what has to be delivered “deliverable-oriented hierarchical decomposition of the total scope of work to be carried out by project team to accomplish project objectives and create required deliverables” Work not included in WBS is not within project scope
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Project Planning
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Scope Baseline The approved version of scope statement, WBS, and its associated WBS dictionary, that can be changed only through formal change control procedures and is used as a basis for comparison original plan + approved changes Project
Scope Statement
WBS WBS dictionary (document
providing detailed deliverable, activity, & scheduling information about each WBS component)
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Project Planning
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Work Breakdown Structure (WBS) Decomposition
Division & subdivision of project scope & project deliverables into smaller, more manageable components until the work and deliverables are defined to the work package level
WBS Level 1 WBS Level 2 WBS Level 3
WBS Level 2
WBS Level 3 Work Package Work Package Work Package
WBS Level 2 Work Package is the lowest level in the WBS, and is the point at which the cost and schedule for the work can be reliably estimated.
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Project Planning
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Planning Project Schedule •
Define tasks and activities to be carried out by each phase
•
Define the milestones & deliverables; sequencing the activities and tasks
•
Estimate duration of activities, tasks and phases
•
Refine the plan
•
Create schedule
•
Refine/Tune Schedule
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Project Planning
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Defining activities: identifying and documenting specific actions to be performed to produce project deliverables Scope definition vs. Activity definition Activity definition: decomposition up to activity level Scope definition: decomposition up to deliverables level •
•
Rolling Wave Planning: iterative planning technique in which the work to be accomplished in the near term is planned in detail, while future work is planned at a higher level of the WBS As more is known about the upcoming events, work packages can be decomposed into more detailed
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Project Planning
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Activity sequencing Activity sequencing: Identifying and documenting relationships among the project activities May use diagrams, such as PDM and ADM PDM
ADM
Mostly represented by Activity-on-Node (AoN)
Represented by Activity-on-Arrow (AoA)
4 relationships: Finish to start Start to finish Start to start Finish to finish
1 relationship: Finish to start
Does not use dummy
May use dummy activity (does not require work or time) to show task dependencies
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Project Planning
Network Diagram ES
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Precedence Diagramming Method (PDM)
EF
ES
EF
Activity Name 1
Activity Name 2
Duration (D)
Duration (D)
LS Example
LF
LS
LF
ES : Earliest Start EF : Earliest Finish
LS : Latest Start LF : Latest Finish
A120 Draft Drawing 20 days
121
A140
Initial Design 10 days
Final Design 10 days
A130 Run Simulation 15 days
Project Planning
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Precedence Diagramming Method (PDM)
Sequence Activities
12 activities, 23 logic diagrams
A
B
C
Begin
H
D
F
I
K
E
G
End
J
L
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Project Planning
Network Diagram
Activity
Node 1
Arrow Diagramming Method (ADM)
Node 2
Duration
Draft drawing
Example A 10
Initial design 10 days
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20 days
Node 1
A 50
15 days
No duration
Node 2
A 30
A 20 Simulation
Dummy
A 40
Final design 10 days
A 60
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Project Planning
Network Diagram
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Precedence Relationship Types
Finish to Start
Activity A
Start to Start
Activity A
Finish to Finish
Start to Finish
FS
SS
Activity B
Activity B
FF
Activity A Activity B
Activity A
SF
Activity B
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Project Planning
Network Diagram
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Leads and Lags
A
Leads
FS – 5 days
Lags
B
A B FS + 5 days
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Project Planning
Sequence Activities
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Precedence Calculation
Forward Calculation
Backward Calculation
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Project Planning
Sequence Activities
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Critical Path Identification and Float
Activity No.
Duration (Day)
Start (ES)
Finish (EF)
Start (LS)
Finish (LF)
Total FLOAT (TF)
A10
2
1
2
1
2
0
A20
3
3
5
5
7
2
A30
1
6
6
8
8
2
A40
4
3
6
3
6
0
A50
2
7
8
7
8
0
A60
5
9
13
9
13
0
Early
Late
Total FLOAT (TF) = (LS) - (ES) = (LF) - (EF) Total FLOAT = 0
(Critical Path)
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Project Planning
Sequence Activities
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Dependency Determination
Mandatory Dependency (Hard Logic) Discretionary Dependency (Soft Logic) External Dependency
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Duration Estimation Techniques
Project Planning
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Activity duration estimation: estimating the number of work periods needed to complete individual schedule activities with estimated resources Expert Judgment Analogous Estimating Parametric Estimating
Reserve Analysis Group Decision-Making Techniques Three-Point Estimating
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Project Planning
Develop Schedule Schedule baseline The approved time phased plan (for a project , a work breakdown structure component , a work package, or a schedule activity )
•
•
•
•
Define task list from each work package Estimate the duration for each defined task Do Network Planning to show interdependency among tasks Create project schedule baseline and milestones
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Project Planning
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Tuning Schedule Fast – Tracking •
•
Schedule Compression
•
Compressing Project Schedule (phases normally done in sequence performed in parallel , at least partially) Higher probability of rework Usually increases risk
Crashing • •
Usually increases cost Taking action to decrease project duration Increase productivity Move resources from non-critical tasks or adding resources Work overtime Reduce the scope of work (if possible) Subcontracting part of the work
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Project Planning
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Workgroup Session: Project scheduling
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Project Planning
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Cost Estimation •
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•
•
Developing an approximation of the cost of resources needed to complete project activities Identifying and considering various costing alternatives Also considering cost tradeoffs & risks, such as: o Make or buy o Buy or lease o Resource sharing to achieve optimal costs for project Cost Risk: who has the cost risk in a type of contract (buyer or seller) – described in risk management
Cost Estimating is different with Pricing (when project is performed under contract)
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Project Planning
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Project Cost Direct Cost Direct Material Direct Labor Cost
Indirect Cost Supervisory Cost Construction Equipment/Tools
Overhead Cost Fringe benefits Office and its facilities
Variable Cost Cost that changes with the amount of work Cost of material, supplies, wages
Fixed Cost Cost that does not change as production changes
Sunk Cost Cost that has been invested into or expended upon the project
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Project Planning
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Cost Estimating Techniques Analogous estimating Using the actual cost of previous, similar projects as the cost estimation basis. Parametric estimating Using a statistical relationship between historical data and other variables (e.g. square footage in construction, lines of code in software development, required labor hours) Bottom-up estimating Estimating the cost of individual work packages then summarized or “rolled up” to higher levels Three-point estimating Considering estimation uncertainty & risk, using three estimates to define approximate activity cost range
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Project Planning
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Cost Budgeting Allocating overall cost estimates to individual activities or work packages to establish cost baseline for measuring project performance Some questions to ask: Is it expensive ? Is it a high volume item ? Is it complex or difficult to construct? Is there duplication ? Is there spare capacity ? Does it require special skills ? High maintenance & operation costs? Does it use obsolete materials ? Is the design “rushed” ? •
•
•
•
•
•
•
•
•
Project budget includes all funds authorized to execute the project Cost baseline == approved time-phased project budget, excluding management reserves
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Project Planning
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Cash Flow, Cost Baseline and Funding Display Funding requirements
s t s o C e v i t a l u m u C
Cost baseline Expenditures
The difference between the maximum funding and the end of the cost baseline is Management Reserve
Time
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Project Planning
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Workgroup Session: Develop Project Schedule & Cost Estimation
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Project Planning
Project Quality Management
Quality Management Plan Quality Assurance Quality Control
Customer satisfaction
Quality Management Concerns
Prevention over Inspection Continuous improvement Management responsibility Cost of Quality (CoQ)
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Project Planning
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Quality Grade “The degree to which a set of inherent characteristic fulfill requirements” (ISO 9000) Delivered performance/result
“Category assigned to deliverables having the same functional use but different technical characteristics” Design intent
LOW QUALITY is a problem LOW GRADE is not necessarily problem
MODULE 3 •
•
•
•
Project Planning
Describing how the organisation’s quality policies will be implemented, and how project management team plans to meet the quality requirements set for the project Project quality system: organizational structure, responsibilities, procedures, process, and resources needed to implement quality management Quality management plan must address QC, QA, and quality improvement for the project May contain: Deliverables & milestones Quality requirements Standards for monitoring & controlling Process review Major check points Inspections & acceptance criteria
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Quality Management Plan
MODULE 3 •
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CoQ refers to total cost of conformance work and nonconformance work that should be done as a compensatory effort –
•
Project Planning
May be incurred throughout the deliverable’s life-cycle
Post-project CoQ may be incurred because of – – – –
Product return Warranty claim Product recall Errata Cost of conformance
Money spent during project to avoid failures
Cost of nonconformance
Money spent during & after project because of failures
Prevention costs (build a quality product) Internal failure costs (found by project) training, document processes, rework, scrap, repair equipment, time to do it right External failure costs (failures found by Appraisal costs (assess the quality) customer) testing, destructive testing loss, liabilities, warranty work, business loss, inspections, quality audits legal issues
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Project Planning
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Project Human Resource Management “the processes that organize and manage the project team”. Project Team: “is comprised of the people who have assigned roles and responsibilities for completing the project”.
Project Management Team “is a subset of the project team and is responsible for project management activities such as planning, controlling, and closing”.
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Project Planning
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Form of Project Organization Organization chart & position description forms: Hierarchical type charts Graphical, top-down format Matrix-based charts e.g.: Responsibility Assignment Matrix Text-oriented formats e.g.: Position description document, role-responsibility-authority form
Project Organization Charts: Functional Organization Projectized Organization Weak Matrix Organization Balanced Matrix Organization Strong Matrix Organization Composite Matrix Organization
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Project Planning
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Functional Organization Project Coordination FUNCTIONAL MANAGER
Chief Executive FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff engaged in project activities on part time basis under coordination
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Project Planning
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Projectized Organization Chief Executive PROJECT MANAGER
PROJECT MANAGER
PROJECT MANAGER
PROJECT MANAGER
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Project Coordination
Staff
Staff engaged in project activities On full time basis under full direction of project mgr.
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Project Planning
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Weak Matrix Organization Chief Executive FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff engaged in project activities On part time under stronger influence by Functional manager
Project Coordination
Project Planning
MODULE 3
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Balanced Matrix Organization Chief Executive FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Staff
Project Manager
Staff
FUNCTIONAL MANAGER
Staff engaged in project activities sharing time and effort on equal basis
Project Coordination
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Project Planning
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Strong Matrix Organization Chief Executive Manager of Project Managers
FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
Project Manager
Staff
Staff
Staff
Project Manager
Staff
Staff
Staff
Project Manager
Staff
Staff
Staff
Staff
Staff engaged in project activities With 60-90% time effort under coordination Of designated project manager
Project Coordination
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Project Planning
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Composite Matrix Organization Chief Executive Manager Of Project Managers
FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
FUNCTIONAL MANAGER
Project Manager
Staff
Staff
Staff
Project Manager
Staff
Staff
Staff
Project Manager
Staff
Staff
Staff
Project A Coordination
Staff
Staff engaged in project activities with help of additional staff assigned & control by functional mgr.
Project B Coordination
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Project Planning
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Responsibility Assignment Matrix
Responsible
Accountable
Inform
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Project Planning
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Key Factors of Determining Project Organization Form Functional
Weak Matrix
Composite Matrix
PROJECT
Uncertainty
LOW
MODERATE
HIGH
HIGH
Technology
STANDARD
STANDARD
COMPLEX
NEW
Complexity
LOW
LOW
MEDIUM
HIGH
Duration
SHORT
MEDIUM
MEDIUM
LONG
Size
SMALL
SMALL
MEDIUM
LARGE
LOW
MODERATE
MODERATE
HIGH
DIVERSE
DIVERSE
3 OR 4
ONE
Interdependency (Within)
LOW
MEDIUM
MEDIUM
HIGH
Interdependency (Between)
HIGH
MEDIUM
MEDIUM
LOW
Time Criticality
LOW
MODERATE
MODERATE
HIGH
Project Characteristic
Importance Customer
Adapted from: Robert Youker.”Organizational Alternatives For Project Management”, Project Management Quarterly, Drexel Hill, Pa.8(1), March 1977, p.21.
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Project Planning
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Workgroup Session: Develop Responsibility Assignment Matrix (RAM)
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Project Planning
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Provides guidance on how project human resources should be defined, staffed, managed, controlled, and eventually released Roles and responsibilities Role Authority Responsibility competency •
Human Resource Plan
• • •
Project organization charts Staffing management plan Staff acquisition Resource calendars Staff release plan Training needs Recognition and rewards Compliance Safety • • • • • • •
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Project Planning
Project Organization Sample for Complex Project
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Project Planning
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Project Communication Management
Stakeholder analysis
Setup project file
Define documentation standards
Choose project management tools
Define monitoring and reporting metrics
Define reporting & meeting procedures
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Project Planning
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Communication Management Plan • • • •
• • • • • •
•
• •
•
Stakeholder communication requirements Information to be communicated Reason for information distribution Time frame & frequency for the distribution of required information & receipt of acknowledgment or response Person responsible for communicating the information Person responsible for authorising confidential information release Information receiver Methods/technologies used to convey the information Allocated resources for communication activities Escalation process identifying time frames & management chain for escalation of issues that cannot be resolved at lower staff level Method for updating & refining communications management plan as the project progresses & develops Glossary of common terminology Flow charts of project information flow, workflows with possible sequence of authorisation, report list, meeting plans, etc Communication constraints (usually derived from specific legislation or regulation, technology, organisational policies, etc)
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Project Planning
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The Plan..
• •
•
.. documents how you will manage and control communications Since communications are complex, the communications management plan should be in writing in order to be understood by all project team members and stakeholders. As with other management plans, the communications management plan becomes part of the project management plan
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Project Planning
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Stakeholder Management Planning •
Stakeholder management planning will identify how the project will affect stakeholders, allowing: –
–
–
•
Development of various ways to effectively engage stakeholders Manage stakeholders’ expectations Ultimately achieve project objectives
Stakeholder management –
–
Create & maintain relationships between and among project team & stakeholders Aims to satisfy the needs & requirements within project boundaries
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Project Planning
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Desired & current engagement levels of key stakeholders Scope & impact of change to stakeholders Identified interrelationships & potential overlap between stakeholders Stakeholder communication requirements for current project phase Information to be distributed to stakeholders, including language, format, content, and level of detail Reason for the distribution of that information & the expected impact to stakeholder engagement Time frame & frequency for the distribution of required information to stakeholders Method for updating & refining stakeholder management plan
Stakeholder Management Plan
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Project Planning
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Workgroup Session: RAM, Communication planning, Stakeholder management
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Project Planning
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Project Risk An uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s objectives Impact to:
Scope Quality Cost Schedule
Uncertainty: •
Known (Open)
•
Known – Unknown (Blind or Hidden)
•
Unknown – Unknown
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Project Planning
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Risk Management Plan
Risk Management Plan
Methodology Roles & Responsibilities Budgeting Timing
Describes how risk management will be structured and performed on the project.
Risk Categories Definitions of risk probability & impact Probability & impact matrix
It becomes the subset of Project Management Plan.
Revised stakeholders’ tolerances Reporting formats Tracking
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Project Planning
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Risk Register Document in which the results of risk analysis & risk response planning are recorded List of Identified Risks Risk event Cause/root cause Effect Assigned risk owners List of Potential Responses Control actions Risk symptoms & warning signs Residual & secondary risks Risk watch list Contingency reserves
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Project Planning
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Risk Analysis: Qualitative Assess the impact and likelihood of identified risk (subjective) Activities: Determine which risk events warrant a response Determine the probability and impact Determine which risk to analyze more fully in risk quantification or to skip risk quantification in favor to going directly to risk response planning Document non critical or non top risk Determine the overall risk ranking for the project •
• •
• •
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Project Planning
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Risk Analysis: Qualitative Risk Event Status = Risk Probability x Risk Impact Risk Event Status precisely what might happen to the detriment of the project
Risk Probability how likely the event is to occur
Risk Impact the severity of the consequences
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Project Planning
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Risk Analysis: Quantitative Numeric analysis of probability probability of each risk and impact on the project Include: Determine which risk events warrant a response Determine overall project risks Determine quantified probabili probability ty Determine cost and schedule reserves reser ves Identify risks requiring the most attention Create realistic and achievable cost, schedule or scope targets •
• • • • •
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Project Planning
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Risk Rankings Evaluating Impact of a Risk on Major Project Objectives Impact
Time
Cost
Scope
1 Insignificant schedule slippage
2 Delivery plan milestone delay within quarter
4
8
16
Delivery plan Delivery plan Delivery plan milestone milestone milestone delay delay of delay\outside of one quarter more than one fiscal year quarter
Insignificant cost increase
<5% cost increase
5–10% cost increase
10–20% cost increase
>20% cost increase
Scope decrease is barely noticeable
Changes in project limits or features with <5% cost increase
Changes in project limits or features with 5–10% cost increase
Sponsor does not agree that scope meets the purpose and need
Scope does not meet purpose and need
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Project Planning
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Risk Rankings Time, Cost, Cost, and Scope Objectives
Large Aversion Aversion to High & Very High Impacts Translate Score to Risk Rank
Score
Risk
1–6 7 – 14
Low Moderate
15 – ++
High
Probability
Impact
5
5
10
20
40
80
4
4
8
16
32
64
3
3
6
12
24
48
2
2
4
8
16
32
1
1
2
4
8
16
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Project Planning
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Risk Probability Impact Matrix Prob.
Threats
Opportunities
0,90
0,05
0,09
0,18
0,36
0,72
0,72
0,36
0,18
0,09
0,05
0,70
0,04
0,07
0,14
0,28
0,56
0,56
0,28
0,14
0,07
0,04
0,50
0,03
0,05
0,10
0,20
0,40
0,40
0,20
0,10
0,05
0,03
0,30
0,02
0,03
0,06
0,12
0,24
0,24
0,12
0,06
0,03
0,02
0,10
0,01
0,01
0,02
0,04
0,08
0,08
0,04
0,02
0,01
0,01
0,05
0,10
0,20
0,40
0,80
0,80
0,40
0,20
0,10
0,05
Each risk is rated on its probability of occurring and impact on an objective if it does occur. The organization’s thresholds for low, moderate or high risks are shown in the matrix and determine whether t he risk is scored as high, moderate or low for that objective
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Project Planning
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Strategies for negative risks or threats Avoid •
Transfer
Eliminate threat or protect the project from its impact
•
Shift threat impact & response ownership to third party
Negative Mitigate •
Reduce risk probability or occurrence or impact
Accept •
Acknowledge & not take action unless the risk occurs
Passive acceptance Document the strategy, leaving the project team to deal with the risks as they occur, periodically review the threat to ensure that it doesn’t significantly change Active acceptance Usually involves establishing contingency reserve to handle the risks
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Project Planning
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Strategies for positive risks or opportunities Exploit •
Enhance
Eliminate uncertainty by ensuring the opportunity happens
•
Increase probability and/or the positive impacts
Positive Share •
Allocate some/all ownership to third party to benefit the project
Accept •
Willing to take advantage of the opportunity but not actively pursuing it
Project Planning
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Cause-related Avoid
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Risk Response Strategies
Exploit
Outsource-related Transfer
Share
Probability & impact-related Mitigate
Enhance
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Project Planning
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Workgroup Session: Risk Analysis
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Project Planning
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Procurement Management
Identify potential vendors/contractors
Assess and select shortlist vendors
Identify seller selection planning
Update Project Plan
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Project Planning
Procurement Documents Bid and Quotation Generally used when the source selection decision will be price driven. Proposal Generally used when non financial consideration such as technical skills or approach are paramount Common names of procurement documents IFB : Invitation for Bid RFP: Request for Proposal RFQ: Request for Quotation IFN : Invitation for Negotiation CIR : Contractor Initial Response
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Project Planning
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Types of Contract Fixed Price or Lump-Sum •
Fixed Firm Price (FFP)
•
Fixed Price Incentive Fee (FPIF)
Fixed Price with Economic Price Cost Reimbursable Adjustments (FP-EPA) Cost Plus Fee (CPF) or Cost Cost Reimbursable Plus Percentage of Cost Cost Plus(CPPC) Fee (CPF) or Cost Plus or Cost Plus Percentage of Cost (CPPC) or Cost Plus Award Fee (CPAF)Fee (CPAF) Award Cost Plus Fixed Cost Plus Fixed Fee (CPFF) Fee (CPFF) CostPlus PlusIncentive Fee (CPIF) Cost Incentive Fee (CPIF) Time and Material (T&M) •
•
•
•