Misrak TVET College Training, Teaching and Learning Materials Development
MISRAK TVET COLLEGE under
Ethiopian TVET-System INFOM!TION TEC"NOLO#$ %&''OT %EVICE Level I
LEARNING GUIDE # 30 &nit o( Competence) Competence ) Module Title ) L# Code ) TTLM Code )
Operate 'ersonal Computer Operating 'ersonal Computer ICT IT%* M+ L+- .+ ICT IT%* TTLM+ +/**
LO -) 'er(orm 0orkplace duties (ollo0ing 0ritten notices
Learning #uide *st e evision
Date) +/1-+*2 !uthor) IC ICT, IT 4 Misrak TVET College
'age 1 o( 3
Misrak TVET College Training, Teaching and Learning Materials Development
INTRODUCTION
Learning Guide # 30
This learning guide is developed to provide 5ou the necessar5 in(ormation regarding the (ollo0ing content coverage and topics 4 •
eceiving and Follo0ing Instructions
This guide 0ill also assist 5ou to attain the learning outcome stated in the cover page6 %peci(icall5, %peci(icall5, upon completion o( this Learning #uide, 5ou 0ill 7e a7le to 4 •
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ead and interpret written interpret written nti!e" and in"tru!tin" correctl5 in"tru!tin" correctl5 in accordance 0ith rganiatina$ guide$ine" Follo0 routine 0ritten instruction in se8uence #ive (eed7ack to 0orkplace supervisor 7ased on the instructions9in(ormation instructions9in(ormation received
Learning A!ti%itie" *6 ead the speci(ic o7:ectives o( this Learning #uide6 -6 ead the in(ormation 0ritten in the ;In(ormation %heets *< in pages .126 .6 !ccomplish the ;%el(1check< in page /6 26 I( 5ou earned a satis(actor5 evaluation proceed to ;Lap Test< on pages 36 "o0ever, i( 5our rating is unsatis(actor5, unsatis(actor5, see 5our teacher (or (urther instructions or go 7ack to Learning !ctivit5=*6 /6 Do the ;L!' test< >i( 5ou are read5? and sho0 5our output to 5our teacher6 $our teacher 0ill evaluate 5our output either satis(actor5 or unsatis(actor56 I( unsatis(actor5, 5our teacher shall advice 5ou on additional 0ork6 @ut i( satis(actor5 5ou can proceed to Learning #uide .*6
•
$our teacher 0ill evaluate 5our output either satis(actor5 or unsatis(actor56 I( unsatis(actor5, 5our teacher shall advice 5ou on additional 0ork6 @ut i( satis(actor5 5ou can proceed to the neAt topic6
Learning #uide *st e evision
Date) +/1-+*2 !uthor) IC ICT, IT 4 Misrak TVET College
'age & o( 3
Misrak TVET College Training, Teaching and Learning Materials Development
In'r(atin S)eet 1
Re!ei%ing and *$$wing In"tru!tin"
Re!ei%ing and *$$wing In"tru!tin"
Re!ei%ing In"tru!tin" Bhen 5ou are receiving instructions (rom someone else, especiall5 i( the5 are speaking to 5ou) stop 0hatever else 5ou are doing (ocus on the person speaking i( 5ou can, make notes a7out the details 0hen the person has (inished, tell them 0hat 5ou understood (rom their instructions to make sure 5ou have understood them correctl5 • • • •
The instructions 0ere not heard correctl5 due to) too much noise around 4 ask to move to a 8uieter place the person not speaking loudl5 or clearl5 enough 4 ask them to speak up • •
Not enough detail 0as given) ask (or more in(ormation 4 dont assume 5ou kno0 0hat the5 mean •
The meaning 0as unclear) check the outcome and the purpose o( the task •
+ritten In'r(atin Sur!e" In the 0orkplace, 0ritten in(ormation can take the (orm o() letters memos in(ormal notes (aAes emails teAt messages 0orkplace signs instruction manuals • • • • • • • •
Learning #uide *st e evision
Date) +/1-+*2 !uthor) IC ICT, IT 4 Misrak TVET College
'age 3 o( 3
Misrak TVET College Training, Teaching and Learning Materials Development
*$$wing +ritten In"tru!tin" The (ollo0ing points should help 5ou to (ollo0 0ritten instructions in a more e((ective 0a56 0a56 •
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ead through all the instructions or steps 7e(ore 7eginning the task6 This 0ill give a clear picture o( 0hat the 0hole tasks involves I( diagrams are provided take the time to look at them care(ull56 !s 5ou 0ork through the task check the diagrams to make sure that 5our 0ork matches the eAample e Aample given6 I( 5ou are not sure o( the meaning meaning o( an5 0ords or terms terms take the time to (ind out the correct meaning6 !sk 5our 0orkplace supervisor i( 5ou guess correctl5 5ou ma5 (ind that 5ou cannot complete the task or that the (inished task is not done properl56 !void the temptation to tr5 to complete the task 7e(ore reading all the instructions6 !lthough the :o7 ma5 take a little longer, it 0ill save time in the long run as 5ou ma5 avoid mistakes6
*$$wing S,-en In"tru!tin" •
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%poken instructions are generall5 received (ace to (ace or via the telephone6 The (ollo0ing points should help 5ou (ollo0 spoken instructions in a more e((ective 0a56 Bhen (ollo0ing spoken instructions, it is a7solutel5 essential that 5ou listen6 !void :umping to conclusions or assuming that 5ou kno0 ho0 to complete the task6 &se all 5our listening skills to ensure that 5ou receive the message accuratel56 !sk 8uestions i( 5ou are uncertain a7out particular steps6 %ometimes people are a(raid to ask 8uestions 7ecause the5 think the5 0ill look stupid6 emem7er 8uestioning sho0s that 5ou are keen and interested and it is al0a5s 7etter to ask 8uestions rather than make a mistake6 @e sure that 5ou understand all he 0ords or terms 7eing used6 I( 5ou are receiving instructions over the telephone, al0a5s 0rite do0n the in(ormation accuratel56 epeat the instructions 7ack to the instructor to 7e sure that 5ou have (ull5 understood all the details6 It o(ten helps i( 5ou can complete the task once 0ith the instructor6 instructor6 This 0ill give 5ou a chance to ask 8uestions and check other things as 5ou 0ork through the :o76
Learning #uide *st e evision
Date) +/1-+*2 !uthor) IC ICT, IT 4 Misrak TVET College
'age . o( 3
Misrak TVET College Training, Teaching and Learning Materials Development
Se$'/C)e!- 1 Name:____________________
+ritten Te"t Date:_________________
Instruction: Answer all the questions listed below, if you have some clarifications- feel free to ask your teacher.
*6 -6 .6 26 /6
Brit Brite e do0n do0n Brit Britte ten n In(ormation %ources ask (or more in(orma in(ormation tion 4 dont dont assume assume 5ou kno0 0hat the5 the5 mean are generall5 generall5 received received (ace (ace to (ace or via the telephone6 telephone6 The instructi instructions ons 0ere 0ere not heard heard correc correctl5 tl5 due due to) I( 5ou 5ou dont have have not not enough enough detail detail 0as 0as given) given)
Learning #uide *st e evision
Date) +/1-+*2 !uthor) IC ICT, IT 4 Misrak TVET College
'age o( 3
Misrak TVET College Training, Teaching and Learning Materials Development
$our $our teacher 0ill evaluate 5our output either satis(actor5 or unsatis(actor56 I( &nsatis(actor5, 5our trainer shall advice 5ou on additional 0ork6 @ut i( satis(actor5, 5ou can proceed to the neAt topic6
Learning #uide *st e evision
Date) +/1-+*2 !uthor) IC ICT, IT 4 Misrak TVET College
'age o( 3
